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Headsets.com Busy Light

Headsets.com Busy Light

Features at a glance

  • Indicates to others when you are on the line
  • Great for monitoring group phone activity
  • Works with or without a headset
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Description

The Busy Light is an easily visible light which indicates to others when you are on the line. Great for preventing interruptions and monitoring group phone activity. Works with or without a headset. Back to top

Technical Specifications

Manufacturer Headsets.com
Type Wireless
Wearing Style Not Applicable
Max Range / Cord Length 6 ft.
Connector Type (view connectors) Not Specified
Weight 1.5 oz.
Lines: (telephone products only) Both Single and Multi
Compatibility Not Applicable
Microphone Not Applicable
Earpiece Not Applicable
Color Black with Red bulb
Special Technologies Voice-Activated
Warranty 1 year warranty
Battery Life Not Applicable
Reversible Not Applicable
Handset Lifter Compatible Not Applicable
Busy Light Not Applicable
Quick Disconnect Not Applicable
DC Adapter Compatible Yes
Digital Encryption Not Applicable
What's in the box? DC Power Adapter, Busy Light, 2 Sided Adhesive for light, Executive 2 Splitter Box, 18" Black RJ9 Telephone Cord
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Customer Reviews

Average Customer rating for this item: Headsets.com Busy Light was rated 08 out of 10 by Customers (77 Reviews)

Do you use this product? Write a Review!
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Busy Light
Customer Rating:
08/26/2014
My girls love the light. When they are making appointments or talking to patients everybody know they are on the phone and dont bother them..
Gee Gee Vick
Cottonwood Medical Center, Ltd
Casa Grande, AZ
Customer Rating:
08/25/2014
It's great that it's bright enough for everyone to see, even in our very sunny/bright office. My only wish would be that it wasn't voice/sound activated; I already had one of my employees start talking to me while on the phone because the person on the other end was looking something up, so neither of us were talking and therefore the light was off, so my employee assumed I must not be on the line.
Debbie Sutor
Northeast Oregon Surgical Clinic
Pendleton, OR
Busy Light
Customer Rating:
08/21/2014
Works Great
Tina Coffman
Stafford-Smith, Inc.
Lansing, MI
DOESN
Customer Rating:
08/20/2014
Busy light doesn't work. Please forward info to process a return. Do you have other busy lights? (615) 851-7846
Barbara Daniels
Goodlettsville Pediatrics
Madison, TN
Customer Rating:
08/15/2014
Bush Linda
Lower Elwha Health Clinic
Port Angeles, WA
No more effective than asking "are you on the phone"?
Customer Rating:
08/15/2014
Completely useless. The light only goes on while the person is talking so if they are listening you STILL have no way to tell if they are on the phone. The cord is too short to place the indicator on top of a shelf so it is clearly visible over the cube so you STILL have to be standing basically in the directors office. It was a total waste of money.
IT Support
New Democratic Party of Canada
Ottawa, ON
Helpful
Customer Rating:
08/14/2014
this little unit is very helpful...and comes in handy while I wait for the headset with fiber optic in the mic, so folks can tell when one is on the phone!
Chris McAleer
Roger Hanawalt
La Verne, CA
Busy Light
Customer Rating:
07/17/2014
Love it. Thanks a lot for the Tootsie Rolls. My coworkers keep asking for them.
jacob kraybill
Martin Machinery
Latham, MO
WISH IT WAS BRIGHTER
Customer Rating:
07/11/2014
I WORK BY WINDOWS SO THE LIGHT DOESN'T SHOW AS MUCH AS I WOULD LIKE
LESLIE WELNETZ
LAKE ANIMAL HOSPITAL
WHITE BEAR LAKE, MN
Nice
Customer Rating:
07/10/2014
The setup was difficult, however the Headsets.com staff was very helpful as usual and assisted me with setting it up from start to finish. My only problem is that the signal only lights up when someone is speaking. (I was notified prior to purchasing but proceeded with the order because I still needed a product like this.) When I am on hold with a caller, it still appears that I am on the phone and am disrupted. Other than that, it's a nice product :)
Janay Wise
Dream Design Builders
San Diego, CA
Awesome product
Customer Rating:
07/10/2014
We have a 10,000 sq ft office. We are rarely at our desks all day, so the office runner is a lifesaver. I can answer the phone from the other side of the warehouse.
Elena Miller
Reedy International Corp
Charlotte, NC
Kevin Pena
Customer Rating:
06/26/2014
Very pleasant and helpful.
Connie Helfenstein
Pinnacle
Bemidji, MN
Customer Rating:
06/13/2014
Busy light is great!! It's solved our ongoing problem of staff and consumers interrupting at the front desk because they couldn't tell if I was on a phone or not. LOVE IT!
Erin Rice
Independent Living Resources, Inc.
La Crosse, WI
Great improvement to our system
Customer Rating:
06/12/2014
These little Busy Lights are nice and compact, but if placed high in the cubicle you know the user is on the phone before you even get there.
Ron Bolander
AUL Corporation
Napa, CA
Great improvement to our system
Customer Rating:
06/12/2014
These little Busy Lights are nice and compact, but if placed high in the cubicle you know the user is on the phone before you even get there.
Ron Bolander
A
Love it!
Customer Rating:
06/10/2014
I work in a very busy office this has wonderful light has literally stopped my coworkers from walking up to my desk talking to me while I'm on the phone. It's good for all of us, as I'm not disturbed and my coworkers don't feel bad for interrupting me while I'm on the phone!
Cynde
Wahlco, Inc.
CA,
Works Great
Customer Rating:
06/06/2014
Wish the light would stay on steady when phone line is in use. Other than that, it works as expected.
Jo Knight
Financial West Group
Grand Junction, CO
Headsets.com busy light adapter
Customer Rating:
05/27/2014
I like it! Nice & bright so people see I am on phone. It is gaudy looking but I think that kind of helps people locate it. I have had other lights that are more sleek / Fancy looking & people seemed to never see it.

However, seems to only flash when talking or it picks up a voice on it. Be nice if always flashed when phone call is going. Some times if the person on the other end of a call is looking for a file or I am waiting for them to find something & there is no voices speaking the flashing doesn't go? Which in turn people in my office see no light so come up & talk to me but I am still really on a call. As soon as I speak it flashes again. I may just have a setting off?
Robert Karlgaard
Midland Door Solutions / Bi-Fold Door
West Fargo, ND
on-line indicator light
Customer Rating:
05/16/2014
Works awesome! Super easy installation. Thank you!
Christy Smith
Rural Resources/Family Support Center
Colville, WA
Great & Fun Buy
Customer Rating:
05/14/2014
I bought the light because I work from home and so I wanted to signal the family when I was on the phone in my office since my back is turned away usually from the door without having to constantly look at who is entering my home office and putting my hand up to tell them to shush if I was on the office phone. Now, all they have to do is peek in and see if the red light is on, and I won't get disturbed if that light is on. Light works well with the phone and headset.

Not what I expected
Customer Rating:
05/11/2014
Will be returning this, the light would come on if someone walked by with heavy steps or something was set on my desk - not very effective.
Shelley Hannam
Wilson Fuel Co Ltd
Truro, NS
Customer Rating:
04/30/2014
Pleased with service and prompt response
Tracy Dowd
Belleair Dental
Largo, FL
Excellent
Customer Rating:
04/22/2014
Great service, order tracking, easy website. VERY HAPPY CUSTOMER!!! Thank you
KELLY SIMPKINS
CITY OF WOODLAND PARK
WOODLAND PARK, CO
Customer Rating:
04/10/2014

Lamp Replacement
Customer Rating:
03/28/2014
Excellant knowledge and follow-up. He was the AJ Adhesives hero of the week. Thanks.

PS - do not shar emy email address with other providers. That woudl be a deal breaker.
Gene Konold
AJ Adhesives, Inc.
Saint Louis, MO
Very useful
Customer Rating:
03/26/2014
My business partner has a habit of walking in to my office and speaking to me when I'm on the phone but not speaking. It was annoying and unprofessional, however, there was no way for him to know that I was on the phone!
This simple little light solves the problem. I have it sitting on the corner of the desk and now he walks in, sees the light, and walks away without interruption. Very nice!
Kevin Nichols
Penumbra Solutions | LLC
Southlake, TX
Works great!
Customer Rating:
03/19/2014
Having a busy light makes all the world of difference. This little device is a life saver!
S Fontenot
Spirax Sarco
Deer Park , TX
Busy Light
Customer Rating:
03/13/2014
The light in my Busy Light burnt out, I have several guys that work for me look around and pick me up the light, we couldnt find it anywhere, I contacted headsets to purchase one and DAMM they replaced the whole unit at no charge, GREAT CUSTOMER SUPPORT.
Paul Keeping
Fishermans Market International
Halifax , NS
Not what it should be!
Customer Rating:
03/01/2014
The light is voice activated and when either party does not talk, the light shuts off. So, if you are on hold or when there are small moments of silence on the phone, the light is off. Does not do what it should. My previous light was on all the time during a call.
Bruce Haghighat
Princeton, NJ
Busy Light for the Sennheiser Office Runner
Customer Rating:
02/21/2014
I really don't like this light compared to the Plantronics busy light. The office Runner light is based upon sound on the line and if I'm on hold or waiting for a customer to respond the light is not lit and people walking into my office don't know I'm on the phone. I really prefer the Plantronics version. I'm also not very happy with the Office Runner. I don't like how the ear piece attaches. I tried all of the different sizes and the unit still feels like it will fall off. I tried the unit in our warehouse and it cuts out sooner than the CS-50 unit I had. This is the second unit we have and we're just not very happy with these. I prefer to have the CS-50 units instead of the Office Runner.
Dan Baldwin
Precision Solutions Inc.
Quakertown, PA
Customer Rating:
02/13/2014
Cathy Lafata
gochanuer
HILTON HEAD , SC
Just OK
Customer Rating:
02/04/2014
I requested a busy light compatible with my cordless headset. I had one for my CS50, but it was not compatible with the new one. At a great surprise to me, when I kiddingly asked if it was free, your agent said she would send it at no charge to me.
I actually liked the Plantronics busy light better, due to the fact that as long as I didn't hang up, it was on. With the new one, it only stays on while sound is coming thru the headset. This means if I'm on hold, (with no music), it goes to off, and people don't think I'm on the phone.
Rick Bogue
Bullocks Towing
Salt Lake City, , UT
Busy Light review
Customer Rating:
01/24/2014
The busy light is too bulky to have on our desks. Wish the amplifier Adaptor had the light built into it.
We did not even put the lights on our desk, because w/ the amplifier next to our phones it was just too much clutter
Linda Connor
JM Irrigation
Volo, IL
Headset light
Customer Rating:
01/14/2014
The customer service I received was outstanding
Tami Folkerts
Kampgrounds of America
Billings, MT
Busy Light
Customer Rating:
12/31/2013
We would like to see the lite stay on whenever the phone is active not just when people are talking.
Patrick Degenhardt
Nortrux Inc
Edmonton, AB
Great Product
Customer Rating:
12/27/2013
love that it is a bright beacon saying DO NOT DISTURB!!! Wish it came in other colors!
Julie Bock
VOIT
Phoenix, AZ
Customer Rating:
12/21/2013
I like the light but wish it would stay on as soon as I pick up the phone to call out, it only is bright when somone on the line is talking. But it is very bright and everyone loves it!
Elizabeth Meek
B&B Propane
Houghton, IA
Mediocre at best
Customer Rating:
12/18/2013
This light doesn't have much going for it. It's HUGE, it looks hideous, and it only lights up when there is sound/audio on the call. So to people walking by, it looks like a UFO that is running out of battery power. But it's all that works with the Office Runner...
Mike Guthrie
Huron, SD
Customer Rating:
12/02/2013
EXCELLENT CUSTOMER SERVICE
RENEE Roehl
Reitz Dental
Edgerton, WI
Customer Rating:
11/23/2013
Busy light interfers with the operation of the phone itself. I returned the first one for that problem and the second one is doing the same thing.
Robin Rogovin
Richard E Rogovin, DC, PA
Brandon, FL
Am I On the Phone?
Customer Rating:
11/22/2013
Product performs as it states, light flashes when I am on the phone. Now if it could just make people pay attention to that....
McBride Rogers
Alpharetta, GA
Headsets and Indicator
Customer Rating:
11/22/2013
Love the headsets - Daniel is working with you now to see about ordering quantity. Excellent customer service very pleased and so far very pleased with the unit. Anxious to try with our Customer Service and Inside Sales Group.
Deborah Weilenman
Belden
Richmond, IN
Busy Light
Customer Rating:
11/22/2013
Works perfectly, can attach anywhere. No more people walking into my office and asking "Are you on the phone?" and interrupting calls. Love it.
Robert Devlin
Fred C. Gloeckner & Co., Inc.
Harrison, , NY
It
Customer Rating:
11/22/2013
The design is a bit lame --- seems to me it could be something "cuter" or a some type of novelty design. Would be nice if it were available in different colors. I also agree with the other comments about it being a problem if you are on the phone, but no one is talking at the moment....then your busy light goes out. Should be activated any time receiver is up; not activated by sound. Overall, it has helped somewhat, but still not a complete solution.
Diane Glass
Columbus, GA
Busy light, not so good.
Customer Rating:
10/17/2013
I don't really like this paticular busy light. It is voice activated and ONLY turns on at that time. So if you are on hold and they do not have any hold music the light will not turn on. I like my old Plantronics one better. The light immediately comes on once you pick up your phone or you are on your headset. Others have no questions wheather you are on the phone or not.
Jennifer Holguin
Wells Fargo Advisors
Bakersfield, CA
Customer Rating:
10/02/2013
Excellent!
Tim Williamson
Edmonton, AB
BUSY LIGHT
Customer Rating:
07/23/2013
I was so excited to get this but I do not think it works very well. Sometimes when I am on the phone it does not light up and sometimes when it is lit up it fades in and out
ANITA TULLIS
QUICK TANKS, INC.
KENDALLVILLE, IN
Busy Light for Office Runner
Customer Rating:
07/08/2013
5 users have tried this busy light and have found that the manner in which it operates (light is on ONLY when there is conversation) leads to confusion and interruptions by other employees / customers that can't determine when a phone conversation is active. The device works as designed. We are not happy with the design and function.
Vincent Robertson
Westeren Bus Sales Inc.
Boring, OR
Busy Light
Customer Rating:
05/31/2013
The only downside to switching all our headsets over to the OfficeRunner is that we had to switch out the indicator lights as well. We got spoiled with the light that we were able to hook up to the Plantronic lifter. This light does not stay lit unless someone is actively talking. It is voice activated and so doesn't accurately indicate when a person is on the phone...the whole purpose of having the light. It desperately needs to be redesigned!
Lena
Woodinville, WA
Busy Light
Customer Rating:
04/17/2013
The Headsets.com busy light offers 360* visability, which is good in certain locations. Our office also uses Plantronics headsets which offer a more asthetically pleasing busy light. The "movement" of the lights catches a person's attention better than the "spaceship looking" steady red light from the Headsets.com busy light. Ideally, I would prefer a combination of the two.
Dan Johnson
Custer Public Power District
Broken Bow, NE
Busy Light
Customer Rating:
04/11/2013
This is the 4th headset busy light we have ordered from you. We LOVE your product as well as your "old fashion" (and this is not a bad thing) customer service. The tootsie rolls and heart sticker are GREAT touches!
Sheri Willette
CIty of Lincoln City
Lincoln City, OR
Busy Light for Sennheiser
Customer Rating:
03/26/2013
This light works great! I have no negatives! Thank You!
Becky Weaver
Scott N. VanDusen, D.D.S.
Grand Junction, CO
Works Perfect!!
Customer Rating:
03/26/2013
Everyone in our office appreciates the new busy light! They can never tell when I am on the phone and this simple light solves that! Glad I ordered it!
Jennifer Beckman
NE
Customer Rating:
01/30/2013
great product, works well
excellent customer service as well
Angela
FFHC
Chicago, IL
You Almost Got it Right
Customer Rating:
11/17/2012
Unfortunately this is "Close, but not quite Right." The light is really a good size, the base is the right size and the instructions are simple ... but the light only works when someone is talking and fades to off when no sound is heard.

Fix that and you've got it "Right"
Mark Sills
SCHA
Orange, CT
Busy Light
Customer Rating:
06/25/2012
I like the idea, love the technology, not crazy about the design. It is the only model that works with my phone setup but it is just not very...cool looking. It works great though! pam
Pam Ross
Cnritical Nurse Staffing
Grand Junction, CO
Master Tecnician University of Wyoming
Customer Rating:
05/24/2012
Great product. Was wondering if you have 1 package that contains Headset, handset lifter and busy light instead of ordering it all seperatly
John Van Heule
University Of Wyoming
Laramie, WY
Customer Rating:
05/12/2012
What's not to like?
Judy Henry
J H Financial & Insurance Services
Huntington Beach, CA
Busy Light is a Neat Accessory!
Customer Rating:
03/13/2012
Here in the office, I wear a headset all day. I sit with my back to my partner. She didn't know when I was talking on the phone or when I was just listening to a little music while working on the computer. The busy light changed all that. It is easy to set up, works as advertised, and lets those around you know when you're on the phone. This improves the percieved professionalism, of the office, and helps facilitate communication between staff as well as between staff and customers. A great little addition to any office that is serious about their telephonic professionalism!
JIM CRONIN, CFE
SEATTLE INSURANCE AND LEGAL INVESTIGATIONS
MUKILTEO, WA
Customer Rating:
03/01/2012
Vickie Lowen
Havre, MT
Bright light
Customer Rating:
12/09/2011
I have received good comments on how everyone in the office likes my new light becuase they can see it better. They keep saying they want me to wear some kind of hat that has alight on it though. LOL However I don't like the fact that the light is only on when there is sound on the phone line. Becuase sometimes when I am on hold there is no music or the sound is real low so then people don't know that I am on the phone.
Dawn Bracken
Coleman Equipment, Inc
Bonner Springs, KS
Customer Rating:
10/18/2011
The second one I received works. However, it is really ugly! I liked the other indicator light (for my old system) much better.
Berniece Mitchell
University of Northern Colorado
Greeley, CO
Red Nose
Customer Rating:
10/13/2011
I like the previous "spinning" busy light much better.
Mike Crosby
Town of Cumberland Maine
Cumberland, ME
Prefer Wireless Busy Light
Customer Rating:
08/15/2011
I worked at a helpdesk with wireless headsets and I really liked the indicator light. I now work at an organization with wired headsets and I decided to buy the indicator that goes with the wired headsets. I do not like it as much because the light goes out when people aren't talking and people get confused when trying to determine if I am on the phone. The wireless indicator stays on while the phone is off the hook.
Rebecca Spahn
East Providence, RI
Not what we expected
Customer Rating:
09/29/2010
We ordered these for our front desk, and at first were very excited. After the first few days, we noticed the light doesn't stay on - it is noise activated. This causes problems because it doesn't truly show when we're on a phone call if we aren't currently speaking. It's a great concept, but needs some improvements
Diane McCawley
WY
Headset Busy Light
Customer Rating:
06/09/2010
I love it! I was tired of people coming to the counter and starting to talk when I was already on a phone call -- I put a note on the light that says if it is lit up -- I am on the phone!
Jayne Todd
Trent University
Peterborough, ON
Not happy with item
Customer Rating:
06/02/2010
I am returning this item as it did not perform 100% with every phone call. I found the red light to look cheap and unprofessional on my desk.
Diane Dunham
ST JOHNS COUNTY TAX COLLECTORS OFFICE
ST AUGUSTINE, FL
Ok Item
Customer Rating:
04/24/2010
The cord could have been longer. We had to spend almost as much to buy longer cords. I purchased two for a couple of our customer service stations. They seem to work fine and do their job. The light also only comes on when someone is talking on our end. It would be better if it stayed on continuously when just connected on a phone call. Overall I think for the price it is fine.
Ken Henson
NationwideCandy.com
Albuquerque, NM
Busy Light is a Bust
Customer Rating:
09/01/2009
It does what it says it does, barely. The bulb burned out after less than week's use.
Ray Mercer
GA
Executive Assistant
Customer Rating:
02/16/2009
Employees like it. The only negative comment I've heard is that it looks like a siren.
Lillian Carroll
BP AMERICA, INC.
Houston, TX
The only one that works for us
Customer Rating:
01/07/2009
The Busy Light has proven to be a very reliable unit. We have several in our department and they are the only lights that work with both our standard digital sets and our VoIP sets (through the side jack). We'll be ordering more for some of the new guys soon.
DJ McGonigal
Kwantlen Polytechnic University
Surrey, BC,
Customer Rating:
10/24/2008
Do not like that this is "voice" activated. Every time you speak the light goes on and when you are on hold or the person on the other end of phone is not speaking the light is on. Does not truly indicate if you are on the phone unless you use mute. When I called and asked questions prior to ordering this should have mentioned. I will probably be returning both.
lori turnbach
Hematology Oncology Associates
Allentown , PA
They do what they say
Customer Rating:
10/16/2008
It's just a busy light! What can I say, it works. I do think it is a little more complicated than it needs to be, with all the wires and boxes. It's like modern technology hasn't come to visit this sad little busy light.
Chase Last
TN
Busy Light
Customer Rating:
10/02/2008
The busy light was a most needed addition in our office. We have two receptionists at the front and people would start a conversation not knowing if either was on the phone. We purchased two busy lights and they are perfect. The only thing that I don't like is that if either line does not emit sound the light will not light up. Basically its a sound activated device
Tonya Winston
ACE Glass Co., Inc
Little Rock, AR
Customer Rating:
09/22/2008
We like the lights, but we don't like that they fade out if the conversation stops while someone is looking at something and waiting.I have given the light info to other divisions in Honda to purchase. It did take 3 replacements to make one work at my phone.
Karen Moore
American Honda
Troy, OH
Busy light Amplifier
Customer Rating:
08/14/2008
I do not like that the amplifier light comes on and off through out your call. A better feature would be to remain on once the call is initiated or received.
Shannon Cherry
CU*Answers
Grand Rapids, MI
Busy Light
Customer Rating:
03/24/2008
Product seems cheaply made, It not only lights up when the person is on the phone, but also when it picks up any background noise in the office, whether they're on an actual call or not.
Joe Budke
Seminole County Government
Sanford, FL

Product Purchase Options

Catalog #: 1904

Customer Rating:
Headsets.com Busy Light was rated 4 out of 5 by Customers (77 Reviews)
Manufactured by: Sennheiser
4 based on 77 reviews
$24.95 $24.95
New
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

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What Customers Are Saying

Average Customer rating for this item: Headsets.com Busy Light was rated 08 out of 10 by Customers

Customer Rating:
06/09/2010

I love it! I was tired of people coming to the counter and starting to talk when I was already on a phone call -- I put a note on the light that says if it is lit up -- I am on the phone!
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Customer Rating:
09/22/2008

We like the lights, but we don't like that they fade out if the conversation stops while someone is looking at something and waiting.I have given the light info to other divisions in Honda to...
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Customer Rating:
12/31/2013

We would like to see the lite stay on whenever the phone is active not just when people are talking.
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Read All 77 Customer Reviews

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