Headsets.com Busy Light

Features at a glance

Indicates to others when you are on the line
Great for monitoring group phone activity
Works with or without a headset

Description

The Busy Light is an easily visible light which indicates to others when you are on the line. Great for preventing interruptions and monitoring group phone activity. Works with or without a headset. Back to top

Technical Specifications

Manufacturer	Headsets.com
Type	Corded
Wearing Style	Not Applicable
Max Range / Cord Length	6 ft.
Connector Type (view connectors)	Not Specified
Weight	1.5 oz.
Lines: (telephone products only)	Both Single and Multi
Compatibility	Not Applicable
Microphone	Not Applicable
Earpiece	Not Applicable
Color	Black with Red bulb
Special Technologies	Voice-Activated
Warranty	1 year warranty
Battery Life	Not Applicable
Reversible	Not Applicable
Handset Lifter Compatible	Not Applicable
Busy Light	Not Applicable
Quick Disconnect	Not Applicable
DC Adapter Compatible	Yes
Digital Encryption	Not Applicable
What's in the box?	DC Power Adapter, Busy Light, 2 Sided Adhesive for light, Executive 2 Splitter Box, 18" Black RJ9 Telephone Cord

Customer Reviews

Average Customer rating for this item:

Do you use this product? Write a Review!

Bright light

Customer Rating:

I have received good comments on how everyone in the office likes my new light becuase they can see it better. They keep saying they want me to wear some kind of hat that has alight on it though. LOL However I don't like the fact that the light is only on when there is sound on the phone line. Becuase sometimes when I am on hold there is no music or the sound is real low so then people don't know that I am on the phone.

Dawn Bracken
Coleman Equipment, Inc
Bonner Springs, KS

Customer Rating:

The second one I received works. However, it is really ugly! I liked the other indicator light (for my old system) much better.

Berniece Mitchell
University of Northern Colorado
Greeley, CO

Red Nose

Customer Rating:

I like the previous "spinning" busy light much better.

Mike Crosby
Town of Cumberland Maine
Cumberland, ME

Prefer Wireless Busy Light

Customer Rating:

I worked at a helpdesk with wireless headsets and I really liked the indicator light. I now work at an organization with wired headsets and I decided to buy the indicator that goes with the wired headsets. I do not like it as much because the light goes out when people aren't talking and people get confused when trying to determine if I am on the phone. The wireless indicator stays on while the phone is off the hook.

Rebecca Spahn
East Providence, RI

Not what we expected

Customer Rating:

We ordered these for our front desk, and at first were very excited. After the first few days, we noticed the light doesn't stay on - it is noise activated. This causes problems because it doesn't truly show when we're on a phone call if we aren't currently speaking. It's a great concept, but needs some improvements

Diane McCawley
WY

Headset Busy Light

Customer Rating:

I love it! I was tired of people coming to the counter and starting to talk when I was already on a phone call -- I put a note on the light that says if it is lit up -- I am on the phone!

Jayne Todd
Trent University
Peterborough, ON

Not happy with item

Customer Rating:

I am returning this item as it did not perform 100% with every phone call. I found the red light to look cheap and unprofessional on my desk.

Diane Dunham
ST JOHNS COUNTY TAX COLLECTORS OFFICE
ST AUGUSTINE, FL

Ok Item

Customer Rating:

The cord could have been longer. We had to spend almost as much to buy longer cords. I purchased two for a couple of our customer service stations. They seem to work fine and do their job. The light also only comes on when someone is talking on our end. It would be better if it stayed on continuously when just connected on a phone call. Overall I think for the price it is fine.

Ken Henson
NationwideCandy.com
Albuquerque, NM

Busy Light is a Bust

Customer Rating:

It does what it says it does, barely. The bulb burned out after less than week's use.

Ray Mercer
GA

Executive Assistant

Customer Rating:

Employees like it. The only negative comment I've heard is that it looks like a siren.

Lillian Carroll
BP AMERICA, INC.
Houston, TX

The only one that works for us

Customer Rating:

The Busy Light has proven to be a very reliable unit. We have several in our department and they are the only lights that work with both our standard digital sets and our VoIP sets (through the side jack). We'll be ordering more for some of the new guys soon.

DJ McGonigal
Kwantlen Polytechnic University
Surrey, BC,

Customer Rating:

Do not like that this is "voice" activated. Every time you speak the light goes on and when you are on hold or the person on the other end of phone is not speaking the light is on. Does not truly indicate if you are on the phone unless you use mute. When I called and asked questions prior to ordering this should have mentioned. I will probably be returning both.

lori turnbach
Hematology Oncology Associates
Allentown , PA

They do what they say

Customer Rating:

It's just a busy light! What can I say, it works. I do think it is a little more complicated than it needs to be, with all the wires and boxes. It's like modern technology hasn't come to visit this sad little busy light.

Chase Last
TN

Busy Light

Customer Rating:

The busy light was a most needed addition in our office. We have two receptionists at the front and people would start a conversation not knowing if either was on the phone. We purchased two busy lights and they are perfect. The only thing that I don't like is that if either line does not emit sound the light will not light up. Basically it’s a sound activated device

Tonya Winston
ACE Glass Co., Inc
Little Rock, AR

Customer Rating:

We like the lights, but we don't like that they fade out if the conversation stops while someone is looking at something and waiting.I have given the light info to other divisions in Honda to purchase. It did take 3 replacements to make one work at my phone.

Karen Moore
American Honda
Troy, OH

Busy light Amplifier

Customer Rating:

I do not like that the amplifier light comes on and off through out your call. A better feature would be to remain on once the call is initiated or received.

Shannon Cherry
CU*Answers
Grand Rapids, MI

Busy Light

Customer Rating:

Product seems cheaply made, It not only lights up when the person is on the phone, but also when it picks up any background noise in the office, whether they're on an actual call or not.

Joe Budke
Seminole County Government
Sanford, FL