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Plantronics CS50 Replacement Microphone

Plantronics CS50 Replacement Microphone

Features at a glance

  • Replaces lost or damaged microphone
  • Only compatible with the CS50
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This microphone is an exact replacement for the CS50 wireless microphone. If your CS50 wireless microphone has been lost or damaged, this original equipment replacement is for you. Back to top

Technical Specifications

Manufacturer Plantronics
Type Wireless
Wearing Style Convertible
Max Range / Cord Length 300 ft./90m
Connector Type (view connectors) Not Applicable
Weight 0.9 oz.
Lines: (telephone products only) Not Applicable
Microphone Noise-canceling
Earpiece Not Applicable
Color Silver
Special Technologies 900 MHz, 64-bit Encryption
Warranty 1 Year Replacement
Battery Life 8-hour talk time
Reversible Yes
Handset Lifter Compatible Not Applicable
Busy Light Not Applicable
Quick Disconnect Not Applicable
DC Adapter Compatible Not Applicable
Digital Encryption Yes
What's in the box? Plantronics CS50 Replacement Microphone, Earloop pack, Battery
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Customer Reviews

Average Customer rating for this item: Plantronics CS50 Replacement Microphone was rated 10 out of 10 by Customers (38 Reviews)

Do you use this product? Write a Review!
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Customer Rating:
The replacement mic works wonderfully
as good as the one before. Reception is good and distance works for us. Shipment was quick.
Eddyth Buckingham
Quai lCreek CC
Naples , FL
Customer Rating:
You folks are always off-the-scale helpful and friendly. I wish all companies could duplicate your efforts. Makes me want to buy something, even if I don't need it.
Wayne Rieschel
Rieschel & Rieschel
Buffalo, MO
Seems to be working fine
Customer Rating:
Seems to be the same as the old headset.
Sonia Laurens
Los Angeles, CA
Headset Replacement
Customer Rating:
Works great. Awesome customer service, nice attitude and very helpful. I will definitely come back :-)
Shauna Cofield
Massco Inc.
Customer Rating:
Headset microphone works perfectly. Appreciate the quick delivery! Thanks for the prompt and courteous service. Also, enjoyed the additional surprise - the tootsie rolls!!! Thanks!
Jonnie Sue Harry
Ash Grove Cement Company
Little Rock, AR
Great Service
Customer Rating:
I am so happy with headsets.com, this is the second time that I have needed help and you guys always come thru! I appreciate you listening to my needs and taking good care of me. Giving me what I need and not sell me something I don't want. I would recommend this company highly.
Carla Galindo
Dr. Carol Summerhays
San Diego, CA
Customer Rating:
Love my new CS50 microphone. My previous one lasted about 8 yrs so I was glad I was able to reoder the same mic.
Jeannie Swann
Anthony T Dean DDS PA
Senior Receptionist
Customer Rating:
Bonnie Nuth
Crawford Advisors, LLC
Hunt Valley, MD
Customer Rating:
Our staff loves this headset. It's comfortable & the range is awesome!
Judy Williams
Keller Williams Realty
Plano, TX
Customer Rating:
Always a great experience with Headsets.com
Wanda Hinrichs
Burnett County
Siren, WI
Customer Rating:
Carol Daniels
City of Rolla
Rolla, MO
Customer Rating:
Shelley Kirkman
Fellowship Hall
Greensboro, NC
good produce
Customer Rating:
I have a four year old CS50. Today was the first trouble i had. I can hear the caller, but they cannot hear me. I dont know if the earpiec is gone or what. Any suggestions before I replace it.
Louis Pope Jr.
Customer Rating:
Great customer service. I called twice, each time got Annie. She was very pleasent and helpful. Great job Annie.
Thank you. The headset works well.
Peggy Casey
Walker & Armstrong LLP
Phoenix, AZ
I am wearing my headset right now.
Customer Rating:
I am very happy with the incredible service.
Trident Communication Inc.
Customer Rating:
It works well on the old station. Thanks for your help
Taylor Barbour
Wilmington, NC
Works Perfect
Customer Rating:
It was exactly what I needed. We are back in business now. Thank you.
Cheryl Sgro
GMG Insurance Agency
Newtown, PA
Customer Rating:
Excellent product, even better customer service! The only thing I can think of that is bad is it may be a little bulky when wearing it with the earpiece, but that doesn't stop me from using it all day everyday.
Ashley Gomez
Advanced Mobility
Ft. Worth, TX
Product works great and your service is some of the best I h
Customer Rating:
The onley thing I do not like about the product is how hard it is to take the battery top off.
Perry Constantinides
Barter Systems, Inc.
Kensington, MD
Headset Replacement
Customer Rating:
I'm lost without my headset so when it broke, I immediately ordered a replacement.
Trina Morton
Patterson, CA
Customer Rating:
The replacement Microphone is superior to the original in tone quality and operation.
Lawrence Patterson J.D.
Attorney at Law
Plainfield, IL
Headsets.com Order
Customer Rating:
I love the customer service and the headsets.
Barbara Legas
Seattle, WA
Headsets.com Order
Customer Rating:
I love my headset.
Barbara Legas
Plantronics CS50 Replacement Microphone
Customer Rating:
This is a great headset. I was worried about the set up of this replacement, but the instructions were clear ad easy to follow. Fabulous product fast friendly service.
Michael Hannah
Cabbage Cases Inc.
Columbus, OH
Customer Rating:
I really like the headset. I wish it would work for two lines while i am away from my desk but I think it is because of our network phone system. this is my second one
Barbara Dunn
kermit isd
Customer Rating:
Hello, I bought years ago after we asked for a 30 days trial of CS50. My husband and I were very happy with this product so we decide to keep them. After that I started to work in another company as a customer service so I decided to take my headset to my office...everyone was impressed with my "little thing" is the way I called it...but now I just found out that I can buy the replacement microphone...so after read the reviews I will try that.. I hope everything goes well. Thanks!
Customer Rating:
Dear headsets.com- the product works fine and the set up was easy. But I'd like to say that your customer service was outstanding. I was impressed that within a few minutes of placing my order online a very nice woman called to make sure I had ordered the right piece of equipment. I have never had that happen with any product I've ordered online. I don't usually fill out surveys or take the time to write reviews but I must say I was impressed.
Stephen Silva
Customer Rating:
Hello: Service and assistance perfect ! Why do you not tell people the microphone has a life of four years - this was a surprise and why, when replacement is such a costly procedure, do you not want to find out what went wrong with it or repair it? We are teaching ourselves not to be a throw-away generation - comments please?
Ruth Perkins
Sunny Hill
Burlington, ON
Works great.
Customer Rating:
I purchased my 1st CS50 system 4 years ago for my wife. I needed to replace the microphone section of the system as the plastic casing broke apart and my wife tapped it together and used it that way for about a year. I think that the battery life is about 4 years as the unit would not keep a charge on the battery for very long, as of recently. Because the casing broke apart, rather than just ordering a new rechargeable battery, I decided to just go ahead and order the complete microphone unit which would have a new battery in it...

My wife talks to our children long distance for hours every day so I purchased this system for her. She likes to keep working around the house while talking to our girls. She was walking around with a crinked neck and it started bothering her with back pain etc. Now she is a happy camper, in better mood, so I get luckier more often, haha. I am 60 years old and have learned a long time ago that "happy wife, means happy life". Thank you for the new microphone and reading my comments. My wife says thanks for the Tootsi rolls packed with the new mic unit. Hope you had a laugh reading this. You people are very customer oriented. You don't see that enough in big companies these days.


Mr. Joseph Kasaboski
a very satisfied customer.
Joe Kasaboski
Atomic Energy of Canada AECL
Deep River,
recent shipment
Customer Rating:
The new mic has solved the problem of my previous mic not taking a charge any more. I appreciate your salesperson suggesting I try a new mic first, rather than having to buy a whole new unit as it is only 4 yrs old. Thanks
Regina Wilson
Plantronics CS50 Replacement Microphone
Customer Rating:
To date I have been very pleased with your product. I am constantly looking for newly upgraded products that are compatible with what I currently have. Our Office Manager is looking for the same type of product but in the wireless tube format. Please let us know if/when this becomes available.
Pearl Dewland
Unionville Heating & A/C Ltd.
Unionville, ON
Customer Rating:
Your customer service is amazing and your people are knowledgeable. My order arrived sooner than expected. I wish you sold other things besides headsets. You guys are awesome!
Dallas Montemayor
Network Admin
Customer Rating:
Works great and support to set it up very easy.
Darlene Ritchie
CS50 Replacement
Customer Rating:
Glad you still offer the 50 model for replacement offering.
Ken Thengvall
Santa Rosa Auto Parts
Santa Rosa, CA
Customer Rating:
Need a pocket holster.
Chuck Sorrels
USPHS, Phoenix Indian Medical Center
Phoenix, AZ
Great Replacement
Customer Rating:
My co-worker had his microphone duct taped resulting from being dropped too many times. I hadn't thought about replacing it because I figured we'd have to order a whole new system. When I had to order a new system for a new employee I took a chance and asked about just buying a replacement part and was told I could. Can't get any better service than that!!
Valerie Smith
The Steel Yard, Inc.
Paragould, AR
New Headset fixed problem
Customer Rating:
Thank you for working through my issues with my headset. I am on the phone on average 7 hours a day and to have constant static or have the receiver just hang up on me was unacceptable. I replaced the battery, but it wouldn't hold a charge. Thank you for recommending I replace the headset rather than purchase a whole new unit, very cost effective and I appreciate that a lot.
Carla Gardiner
Bullseye Auto Transport
Red Bluff, CA
Plantronics CS50 Wireless Convertible Headset
Customer Rating:
So far we love this product. We are an audiology clinic and most of the people we talk to on the phone have hearing loss. I was expecting to have people tell me that they could not hear me with the headset, but it hasn't been a problem at all. The only thing we were disappointed about was that in order to use a second microphone, we have to go through the re-synching process at shift changes (2 people job share and we didn't want to use the same microphone).
Melody Martino
Central Oregon Audiology
Bend, OR

Product Purchase Options

Part: 64402-14

Catalog #: 1419

Customer Rating:
Plantronics CS50 Replacement Microphone was rated 5 out of 5 by Customers (38 Reviews)
Manufactured by: Sennheiser
5 based on 38 reviews
$198.95 $198.95
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

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What Customers Are Saying

Average Customer rating for this item: Plantronics CS50 Replacement Microphone was rated 10 out of 10 by Customers

Customer Rating:

Your customer service is amazing and your people are knowledgeable. My order arrived sooner than expected. I wish you sold other things besides headsets. You guys are awesome!
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Customer Rating:

I am very happy with the incredible service.
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Customer Rating:

Works great. Awesome customer service, nice attitude and very helpful. I will definitely come back :-)
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Read All 38 Customer Reviews