CS55
I have been using Headsets.com for some time now and have been COMPLETELY satisfied with their service and how much they are willing to bend over backwards to help a customer. As to the product, I can't say enough about it. I have purchased over 10 of these and have had very little issues with them. You may wonder what the issue was...human error.
All in all, GREAT company & EXCELLENT product!
Posted by: Michael Zeigler - Hartford, CT
CS55
Like the product a lot because of size and the headset. The ear piece that goes behind the ear is a little hard on the ear. Maybe a soft cover would help? :)
Posted by: Helen Pollard - Vacaville, CA
Awesome!
Absolutely everything I hoped it would be! Now I can leave my desk and multitask without having to run back for a phone call. In addition, I would recommend this to anyone who needs to get up from there desk and NOT miss a call! Love it!
Posted by: Anna Barrett - Little Elm, TX
Office Manager
We tried setting up the headset on our own, but it just didn't work right on the Cisco 7920 phone. We called Customer Support and the man that helped us was so friendly and assured that he would get it working. He asked us to try a couple of things that he knew had worked with other Cisco customers, and guess what? It worked like a charm. Great customer service!
Posted by: Diane Daleo - Diamond Bar, CA
Plantronics CS55 Wireless Office Headset
I am an Assistant to the Principal of a High School and a Office Manager for 3 offices within the school. I am constantly on my feet to and from offices and following behind a Principal. (That's moving) In order to ensure that telephones are answered in a timely fashion, I decided to sample the Headset request sent in the mail. At first I thought, oh, another gadget, but said to myself oh well why not, to my surprise, my hands were now free, I could get up and walk away, and not worry about running back to telephone when I heard it rang, only to miss the call, I could speak to teachers and secretaries with peace, that I would hear that little beep that tells me theirs a call coming in. Some times, its so peaceful, I thought am I missing calls, did I do something wrong, but than a beep comes to assuring me, its ok. I love this wireless headset. It’s an assistant's dream.
Posted by: Cheryl Murrell - city,
Assistant Manager
I love my Plantronics Wireless Headset. I have ordered 4 so far and still looking towards more orders in the future. This takes away the pressure of being confined to your desk all day long. This is like a little piece of freedom.
Posted by: Lynda Sinclair - Mississauga,
CS55
My purchase of a Headset has inspired everyone in my office to purchase one!! They see how easy, convenient, professional it is. The freedom from the corded phone lets you multi-task with ease!! The only thing that would improve the unit would be a light to indicated you are on the phone-people think you are talking to them as you pass in the hall etc!!!!!!!!
Posted by: Dianne Morris - Magnolia, MS
CS55 -- a life (neck and shoulder) saver
I am very fussy when it comes to headsets -- especially wireless ones. The CS55, however, is an outstanding headset that offers tremendous value. It is a neck/shoulder saver, and offers sound clarity that delights me. The headset that came with my phone made many people I was talking with ask "can you switch to your handset?", and with the CS55 you can't tell the difference.
I like this one so much I'm going to buy one for my wife, who's been complaining about neck pain from all the time she spends on the phone at work.
Posted by: Chris Metcalfe - Seattle, WA
CS55
Excellent product. Allows our employees to move about their areas and still conduct phone business. A little pricey, but a good product.
Posted by: Alisa LeDoux - Bay St. Louis, MS
WOW! WOW! WOW!
This product is absolutely unbelievable. I can't believe that I have worked this long without it. Where has this thing been all of my life? It just blows me away to be able to stand at the copier or in the middle of filing and be able to answer and end calls with the push of a small button. My work life has really improved by not being tied down to my desk with a phone cord. I would highly recommend this product. All I can say is: WOW! WOW! WOW!
Posted by: William Falls - Raleigh, NC
Excellent headset!
100% satisfied with everything about this headset. Volume control, clarity, comfortability, range, ease of adjustability, you name it; it's outstanding.
Posted by: Lou Colon - , NY
HL10
I love this product. The only problem I see is the ear piece. I can't wear it all day on one side because I also wear glasses and it becomes painful after a period of time. The headset itself is very comfortable, however, it really does a number on my hairdo. So, that is the only dilemma I struggle with everyday.
Posted by: Vicky Holstad - Westcliffe, CO
Plantronics CS50 Wireless Convertible Headset
So far we love this product. We are an audiology clinic and most of the people we talk to on the phone have hearing loss. I was expecting to have people tell me that they could not hear me with the headset, but it hasn't been a problem at all. The only thing we were disappointed about was that in order to use a second microphone, we have to go through the re-synching process at shift changes (2 people job share and we didn't want to use the same microphone).
Posted by: Melody Martino - Bend, OR
Plantronics HL10 Automated Handset Lifter
Great product quiet & smooth, comes with the acc. to make it work on my phone. The one thing I would suggest is that I have my phone at an angle,when it would lift it would roll off.I took off the neckrest & it worked great
Posted by: john jones - , IA
Plantronics HL10 Automated Handset Lifter
There is sometimes a delay in the lifter responding to the headset answering a call.
Posted by: Mark Hamilton - Dallas, TX
Plantronics CS55 Wireless Convertible Headset
The included accessories are well thought out. Four sizes of ear hooks, foam pads, and over the head adapter. The instructions are easy to follow.
Posted by: Lee Gillow - Fayetteville, AR
Office Manager Plantronics CS55 Wireless Convertible Headset
The headset is working well. Clients are hearing me very clearly however; I am hearing a buzzing/humming tone on my end.
Posted by: Erica Schaffer - Hollywood, SC
Plantronics cs55 Office Manager Plantronics CS55 Wireless Convertible Headset
Since multiple people use the same headset, it would be better if the larger adjustments for hearing and listening would be easier to access readily.
Posted by: Connie Seger - Petoskey, MI
Plantronics CS55 Completely Wireless Headset System with Con
While I like the hands free format, I do not like the over the ear piece that goes with the CS55. the small, hard plastic pieces have no instructions showing how they should be worn. The pieces (many sizes included, which is nice) are painful against the ear, even with the earmuff to cover the center portion of the piece. I have yet to receive my behind the head piece to ascertain how it will work.
Posted by: Deba Bunker - Charlotte, NC
CS55 Completely Wireless Headset System
I do like the product and the ease it provides me to multitask. It was easy to set up. The only negative thing is the pressure I feel on my ear. At the end of the day my ear is a little sore. It would be great to have some cushion to protect the ear.
Posted by: Janet Pepper - Flower Mound, TX
cs 55 headset system
It works quite well, my only complaint is the ear pieces don't work well on my ear, none of them seem to be rounded enough, and they are a little too hard for my comfort
Posted by: Lif Ane Mckibben - Prineville, OR
Headset Plantronics CS55 Wireless Convertible Headset
We are very pleased with our new trial headsets. I'm looking forward to trying them with the lifter. We had the other type, but you're still tied down to your telephone. This is much better!
Posted by: Vicki Harris - Enid, OK
Plantronics CS55 Wireless Convertible Headset
Unfortunately, I'm disappointed with the headset I've ordered because I don't like the way it sits on my ear. It doesn't stay in place the way I thought it would and I don't want to use the one that goes over your head. I will be attempting to return this product.
Posted by: Dina Layfield - Etobicoke, ON
Plantronics CS50 Wireless Convertible Headset
I am using my new CS50 cordless headset. It is the second one I've had. I loved the first one I had one for about 15 months. that one inadvertently got caught in the long arm on one of my outside potted plants and came off my ear and I didn't know where I lost it. I found it a month later and it had been in the several heavy rains and didn't work anymore. The new one seems as good as the first. Tried a couple of different ones from another brand and they did not match up well.
Posted by: Al Magee - Houston, TX
CS55 Plantronics CS55 Wireless Convertible Headset
SO FAR I REALLY LIKE THIS HEADSET. I HAVE IT SET TO GO OVER THE EAR INSTEAD OF THE HEAD AND IT SEEMS TO BE WORKING OUT. I DID GET THE HANDSET LIFTER, BUT HAVE NOT HAD A FREE MOMENT TO GET THE I/T GUY IN TO REPROGRAM THE PHONE TO USE IT. I CAN'T WAIT FOR THAT TO HAPPEN! THEN ANSWERING & DISCONNECTING WILL BE SO MUCH EASIER WHEN I AM AWAY FROM MY DESK!
Posted by: JOHNNA MOORE - BLOOMFIELD, CT
Plantronics Extra-Comfortable Earhook for use with CS50, CS55, and CS55 Micro
Appreciated receiving the most comfortable ear attachment. I'm pleased with the product; still learning about it's features to work best for me. Appreciate the assistance from your staff when I call.
Posted by: Cheryl Lively - Weymouth, NS
Plantronics DH10 Plantronics HL10 Automated Handset Lifter
The lifter works perfectly and in conjunction with the CS55 headset I now have the freedom to walk out in the warehouse and even outside the building and still not miss any phone calls. I recommend these two products to all those who don't sit right by their phone all day long.
Posted by: Roger Solt - Laurens, IA
Plantronics CS55 Wireless Convertible Headset
I love this headset, I can walk around out in our warehouse and talk to someone at the same time. The voice quality and reception distance are fantastic. The folks at Headsets.com were very helpful in helping get this headset set up and adjusted so that voice quality and volume were perfect for me. I would recommend this headset and Headsets.com to anyone looking for this or a similar product.
Posted by: Roger Solt - Laurens, IA
Plantronics Automated Handset Lifter (HL10)& ear piece
We bought this for our office manager and she hated it. She continually either was too loud or could not be heard. There was static and loud noises in her ear. The lifter did not work to put the phone back on the hook and the whole experience was a nightmare for her. She returned everything.
Posted by: Amy Bliss - Madison, WI
Plantronics CS55 Wireless Convertible Headset
I like this head set because it is very easy to use and install.
What I do not like it is sound it is not too clear and very often I hear my voice as a background.
Posted by: natalia budynek - , ON
IT / Facilities Mgr. Plantronics CS55 Wireless Convertible Headset
This product was purchased for a staff member that spends extensive time on the phone while taking notes. It was very easy to set-up and for the little bit I used it, the sound quality appeared good.
Posted by: Matthew George - Harrisburg, PA
Manager Plantronics CS55 Wireless Convertible Headset
This headset is being used by one of our triage nurses. She has said that she hears an echo. Also, the first 2 days, the charge only lasted for 5 hours. Hopefully after charging for the entire weekend, this seems to be lasting longer.
Posted by: Julie Kober - , WI
Plantronics CS55 Wireless Convertible Headset
The quality if great, but the earpiece is too heavy and very uncomfortable when worn with just the wrap around piece. I do not like over the head headsets, but the microphone is just too heavy to wear with only the over the ear earpiece.
Posted by: Jenny Mahoney - , OH
WLS/CS50Plantronics CS50 Wireless Convertible Headset
Thank you for the 60 day trial offer which afforded an employee to try a compatible wireless headset prior to purchase. This headset is used continuously throughout the day and is extremely comfortable - without a belt pack.
The customer service has been exceptional.
Posted by: Cassandra Newsome - , NC
Great Product Plantronics CS50 Wireless Convertible Headset
The product has great voice quality and range. My office has bought around 20 of these since the purchase of our 1st one.
Posted by: Tabytha Muehlfeld - , CT
Agency Owner Plantronics HL10 Automated Handset Lifter
This is the third CS55 I have purchased--they are wonderful. Also the CSR I spoke with was a pleasure to work with.
Posted by: Paula Hayden - Owensboro, KY
Plantronics CS55 Wireless Convertible Headset
We found it to be a bit heavy for the ear support but works fine with the over the head support. The range is great and the sound is perfect.
Posted by: BILL FOARD - , OH
Plantronics CS55 Wireless Convertible Headset
I love the quality of the Plantronics Wireless headsets. However, upon checking the price locally with Office Depot I found you were a bit higher priced. And the convenience would have been the about the same in so much as I could have called the order in and had it delivered free.
Posted by: Shirley Lanier - , FL
Owner Plantronics CS50 Wireless Convertible Headset
My neck feels better already, no headaches!!!
Posted by: Rodney Spring - Easton, MD
Plantronics HL10 Automated Handset Lifter
I have a Nortel Phone and this lifter needs a flat edge, although it works on my phone, I will need to buy a ton of double face adhesive....
Posted by: Stephen Carder - , TX
Plantronics HL10 Automated Handset Lifter
This is the best invention ever! Before if you wanted to answer the phone and you were away from the phone you had to sprint to the phone to answer, and then you could walk around anywhere in the building. I love this feature.
Posted by: maryellen lilwall - Walla Walla, WA
Wireless headset Plantronics CS55 Wireless Convertible Headset
Very easy set up, not complicated at all. I wish I could put calls on hold and answer other calls, that's the only thing I miss. SO far (I've only had it a week) I really like the product. It's funny that the lifter is mechanical, you'd expect something more high tech, but it works.
Posted by: Janet Joyce - , NJ
Plantronics CS55 Wireless Convertible Headset
The most recent purchase of the CS50 series headsets is the 5th one for our office. They have become a standard order item whenever we have a new hire that will be spending a significant amount of time on the phone. It has so simplified my life I can't imagine doing my job without one.
Posted by: Tamara Hart - Independence, MO
Plantronics CS50 & CS55 Earhooks (3 normal sizes + 1 extra-comfortable earhook)
Prefer the over the head style. The ear hooks put pressure on parts of my ear that are uncomfortable. I have a Blue tooth for my cell phone that is comfortable because it fits inside my ear and not on the outside.
Posted by: Gerry Wyant - , TX
Hands Free Plantronics CS55 Wireless Convertible Headset
I have used the headset for two days and wonder why it took me so long to buy one.
Posted by: Gerry Wyant - Seadrift, TX
Plantronics CS50 Completely Wireless Headset System with Con
I enjoyed using it and it allows much more freedom for me to complete other tasks while talking on the phone. There was some static at first because I am using a DSL line and have a wireless modem nearby but that was corrected when I called into the helpful customer service desk and they sent me an RF filter!
Posted by: Morris Armstrong - , CT
Headset CS50 and Lifter Plantronics CS50EX Wireless Headset System
The 300 foot range is a dream in a large office building with significant steel & cement.
Posted by: William Ince - , UT
Plantronics HL10 Automated Handset Lifter
Great addition to the headset. I can't imagine not having it!
Posted by: Lois Keller - Grants Pass, OR
Plantronics CS55Plantronics CS55 Wireless Convertible Headset
The headset is perfect. The sound is superb, which was very important to me. It's comfortable, works like it's supposed to, and I'm very pleased.
Posted by: Terri Nigro - , CA
Plantronics CS55 Wireless Convertible Headset
This thing works great. Sound is great. It doesn't weigh much either.
I like
Posted by: john jones - ,
Administrative Assistant
The ear piece takes a while to get use to. Maybe a bit more padding would help.
Posted by: Chris Wirt - , SD
Plantronics CS55 Wireless Headset System with Convertible Headset & Handset Lifter (HL10)
Thus far I am very satisfied with the Plantronics CS55 Wireless Headset System with Convertible Headset & Handset Lifter (HL10). The sound quality and volume control have been excellent. The ability to move about freely is wonderful.
I do wish that the ear piece was a bit more comfortable; however, I am still in the trial stage and am trying the various different pieces to ascertain which one will be the best.
Posted by: Kathleen Vaughan - San Diego, CA
Outstanding Headset
This wireless headset definitely exceeded my expectations. It is easy to set up, and easy to train staff to use.
Posted by: Carl Vinson - , TN
Plantronics CS55
I have had one before and the new ones are a great asset to our office.
Posted by: Connie Romine - Columbus, OH
Multitasking Freedom
The sound quality is amazing!
This is a quality headset made for commercial use and delivers everything just as advertised. I do recommend getting the busy light indicator.
Headsets.com is the only place to shop, their customer service is second to none.
Posted by: Thomas Barrow - Jonesboro, AR
Love this product!
I really love the product. The clarity, comfort, and ability to move around rather than being at your desk all the time is great!
Posted by: Gloria Robinson - St Louis, MO
Still getting used to it
Headsets.com has been amazing! They have bent over backward to get our business by offering price matches on the lowest price we have found. They are super fast at answering email and stayed in constant contact with us. We have only had the product for approximately one week and so far, it seems to be wonderful. I love the ease of answering and talking on the phone while I am walking around the office. The handset lifter is a plus. We are having some issues with the sound quality (volume, echo and background noise) and it seems every time we get the volume levels correct, we have to reset them the next day. I'm not sure if it is because of our phone system or the units. The ear piece is a bit heavy so some of us have changed to wearing the headband. All in all I would buy these again. The have made our jobs so much easier, no more having to be tied to our desk while we are on hold for long periods of time, we can file and do other things at the same time!!
Posted by: Deborah Hirchak - Wentzville, MO
Headset Review
This product works great and is long lasting.
Posted by: Stephanie House - Hot Springs, AR
Plantronics CS55 - who knew!
To be completely honest, the only reason I tried your product was that it was free and I wouldn’t have to pay the shipping back. I really had no intention of keeping the CS55 little less loving it. The flexibility and mobility to grab something from the filing cabinet across the office while on the conference call from hell, the relieve from my neck and shoulder issues are noticeable and it evokes funny “star trek” remark from very one I work with.
The only things that is a downside, and maybe I am not working it properly, is that I wish I could answer the phone via the headset (especially when I am down the hall from my desk). Otherwise, Bravo!
Posted by: Kellyann Lamb - San Francisco, CA
Versatility and the CS55 go hand in hand and that is what I adore about this headset. It’s the same great headset as it’s predecessor, the CS50, with some minor improvements. It’s still got those three different sized ear hooks and an over-the-head piece included in the packaging, so this headset definitely was made to suit the needs of the Customer. The noise-canceling microphone still comes standard with this headset, so the person on the other line will only hear the person he or she is meant to hear. It’s got a really clear signal because it runs on a frequency designed specifically for headsets, so that means less interference for the user. It’s still equipped with the wireless range of up to 300 feet but it has a longer continuous talk time- 10 hours! Coupled with the HL10 Handset Lifter, multitasking has never been so easy. Remote answering with just a push of a button is possible with this lifter and that saves busy people from traveling back their desks to retrieve calls. This is our best selling headset here at Headsets.com and it’s easy to see why! 
