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Plantronics CS55 Wireless Headset Basic BundleThe Plantronics CS55 wireless headset is Plantronics most popular wireless headset system.
Plantronics CS55 wireless headset shown with over-the-head wearing style
Plantronics CS55 wireless headset shown with over-the-head wearing style
Plantronics CS55 shown on the included charging base
Plantronics CS55 with on-the-ear wearing style
 Features at a glance Back to top
Description Back to topThe Plantronics CS55 Wireless Office Headset System brings the ultimate in mobility and sound quality for hands-free conversations to your phone.
Totally wireless, the CS55 gives you up to ten hours talk time and the wireless convenience to roam up to 300 feet while having secure conversations. Star Ratings
Do you use this product? Write a Review!
Customer Reviews Back to topHappy with CS55
Customer Rating:
The freedom of not being attached to your phone is great. I can multi-task very easily.
Lisa
MN This Headset is Awesome
Customer Rating:
I have been using this headset for about two weeks and so far so good. I dont like the fitting on the headset but however the sound quality is amazing. This is the second product I have purchased in the past month
Rene Hobbs
Grand Haven, MI Customer Rating:
We have been ordering this same headset for our employees for years and the product has never let us down! We choose Headsets.com not only because of the outstanding product but equally important the outstanding service! Our orders always arrive on time and it is always perfect! Thank you!
Sue Kohlberg
Premium Retail Services Chesterfield, MO Not recommended
Customer Rating:
The "CS55 Wireless Office Headset System" does not come with a lifter that would make the headset functional. You have to pay and extra $80 to make the thing work. I called the company. The lady who I talked to said she didn't understand why it didn't come complete, and did not offer to fix it. I am sending both headsets I purchased back for a refund
Steve Finch
WA cs55
Customer Rating:
Great equipment!
MELISSA TORRES
BPNA ORLANDO, FL Customer Rating:
The first devices did not work. However, your team was very responsive and sent another set. The new set works very well. I am please with the Headset.
Jeffrey Green
HQ IMCOM San Antonio, TX Headset Review
Customer Rating:
I am very pleased overall with this product. The only suggestion that I have is to re-design the earclip for more comfort.
Cali Stevens
Spectrum Eyecare Jamestown , NY Headset Review
Customer Rating:
 People have trouble hearing me sometimes.I do not know if it is the phone or the headset.This is my second headset in two years. Same style.
Nancy Rucci
DiMarino-Kroop-Prieto GI Assoc. Woodbury, NJ Plantronics CS55 Wireless Headset Basic Bundle
Customer Rating:
Everything is great. The sore neck is gone!
Sam Ventimiglia
Great Lakes Wealth Planning St. Clair Shores, MI Customer Rating:
This is the second headset I have bought from you. It must be great as we ordered again! I can't imagine not having one! It has made my life so much easier. Thank you for having such a dependable product!!!
Christine Cook
Cokeville Elementary School Cokeville, WY Great headset
Customer Rating:
The reception is excellent at both ends. On my first two calls, to my wife (1) and boss (2) I got the same response, "Wow! You sound so much clearer..." (than on my usual handset, and definitely better than on the speakerphone. It's easy to use, the charging cradle is simple and keeps the headset in the same place. The only thing I don't like at this point is the short little wire that makes the charger/holder stay right by the phone. Since the phone requires hookup to the handset wire, is there a way it can be used with a cordless phone base?
Howardq Wade
Palolo Valley Homes Honolulu, HI Plantronics CS55 Wireless Headset Basic Bundle
Customer Rating:
Very light headset with a good range from the base unit. Our phone does not accommodate the use of the handset lifter, but it does have a headset jack which we are able to use along with the line button and the hands-free/mute button, to make the Plantronics work, without having to reprogram the phone.
Aaron Kaichi
Aaron S. Kaichi, M.D. Waipahu, HI Great Business Headset
Customer Rating:
I worked at an office with 20+ employees using this headset and never had any problems. We never experienced interference problems either. This is a must buy item for any business.
Luis Last
CA Returning the product today
Customer Rating:
You've made little advancement in the past 3 years. We weren't happy with your product then and it honestly looks, sounds, and feels the same today. We're returning it today.
JOHN EDDOW
CA Great product.
Customer Rating:
So far the headset is working well. I am trying to figure out why there is an echo, which I'm sure has to do with how I installed it. Otherwise, the product is wonderful.
Monica Miranda
Brandman University Irvine, CA I AM SO Happy with this headset
Customer Rating:
This is really the best for me and what I do in the office....Sincerely Thank very much
Juanita Montana
US Title Agency Scottsdale, AZ Great Product
Customer Rating:
Easy to use and put together.
Carrie Sparks
CAMP LOWELL SURGERY CENTER
Customer Rating:
YOU HAVE MADE MY NURSES AND BUSINESS OFFICE STAFF THINK THEY WENT TO HEAVEN. PATIENTS ARE STATING THAT EVERY THING IS CLEAR ON THEIR END AND IT IS MAKING STAFF MORE PRODUCTIVE. WE WILL BE ORDERING A FEW MORE!
BARBARA MARCO
Camp Lowell Surgery Center TUCSON, AZ Great
Customer Rating:
The CS55 wireless headset was purchased due to us having several of these in our business. We wouldn't go with anything else for our wireless land line needs. Thanks
Casie Howard
Approval Payment Solutions, Inc BOONVILLE, IN CS55 Wireless Headset
Customer Rating:
 I ordered this particular headset because of the talk time (10 hours) I was very disappointed because it is so much heavier/bigger than the one I was currently using (CS70NC) the CS70NC was so much more comfortable and the ear piece is exceptional. So I will not be using it but I have another person that works for me that will be trying it once we receive the hand set piece I ordered yesterday. My phone has the plug for the headset. I so wanted the new one to work because talk time on my current one is only 6 hours so I will have to just wait longer in the morning to put it on.
Sandi Kelishes
Robert Bosch LLC Ontario, CA Headset
Customer Rating:
Always great product... prompt service
Tasheen Anderson-Marnne
Washakie Medical Center Worland, WY cs55 wireless headset
Customer Rating:
very easy to use, love the remote pickup/hang up feature.
ear piece holders are not very comfortable, after time my ear goes numb. i don't use the over the head device. Maria Alexander
St. Lawrence Elementary & Middle School Santa Clara, , CA Awesome product
Customer Rating:
very easy to set up and use.
Marie Roland
Raleigh , NC Plantronics CS55
Customer Rating:
I have been using the CS55 for a couple of months now and I am enjoying it. It's nice not to be limited by a cord attached to the phone base. However, I would like to be able to answer the phone and disconnect the line from my earpiece instead of having to actually return to the phone.
Betty Stockton
A. C. Melloh, D.D.S. Indianapolis, IN Platronics CS55 Wireless Headset Basic Bundle
Customer Rating:
Love it !! Love It!!! Love IT!!!
Judy Palmer
JJSterling # 1 Designs Novato, CA cs55 okay at best
Customer Rating:
The hands free concept is nice but:
1) The over the head piece is not tight enough so you can't hear very well 2) The over the ear piece is uncomfortable and the microphone piece wiggles and actually touches your face--it is not stable at all 3) I have experienced dropped calls and no way can I get 300 ft away and still answer calls There should be modifications made to some of these issues, I see I am not the only one with these problems Cindy Schulteis
Schulteis Sanitation, Inc. WI Great Headset, always a winner with Plantronics
Customer Rating:
 Great range, reliable, setup is easy. Great headset.
Shawn Mortensen
Mortensen Computer Services Norton, KS Plantronics CS55 Wireless Headset Basic Bundle
Customer Rating:
The product is fantastic, but the amount of wires is a bit excessive for the hook up to the phone
Sandi Gatti
Metropolitan Anesthesia Germantown, TN CS55 Didn
Customer Rating:
The sound is generally better, but the interference buzzing occurring occasionally is still present. It does not occur with handset use. Put in filter on headset input and will report on results.
Mike Duesing
Stewart Howe Alumni Service Lansing, NY Customer Rating:
 The ear connector is very uncomfortable. I have to remove it after every call.
Reba Rucker
Irving, TX Like it a lot
Customer Rating:
I really like my new headset. It's very comfortable especially since I wear glasses. I will the answer button was shaped differently because sometimes with my nails I have to push it really hard.
Mary Fields
Surtec, Inc. CA Very Nice
Customer Rating:
The headset is great. I had a corded headset before this one & it is nice to be free to roam. I liked it so much I purchased another one for a co-worker & she likes it just as much! I am very satisfied with the purchases.
Elaine Reed
NJ Customer Rating:
 I find the product useless unless you have the lifter. At the price of the lifter it takes it out of our price range. Also, the ear piece was painful so I think I need the behind the head piece and that would also add more cost to it - which we cannot afford to pay. Thank you for the opportunity to try this product, I wish that it had worked.
Sharon Brooks
J A Gold Associates Buffalo, NY President
Customer Rating:
It is a very valuable tool. I acquired one for myself 4 years ago and it works perfectly clear and I had no problem, so I bought two more to my partners. They love it. I suggest that the accessories to attach it on the ear are more flexible and maneuverable.
Rafih Hayek
Service Plus Travel New York, NY Customer Rating:
Always nice to know we can contact you and get great service.
Christopher Rotella
Ameriprise Financial Services Riverdale, NJ Good Stuff
Customer Rating:
We love this head set at the office
Emilio Encarnacion
Elsie Encarnacion State Farm Agency West Haven, CT CS55 Wireless Headset.
Customer Rating:
I love this product. I have been having shoulder and back problems for a long time from holding the phone on my shoulder while multi-tasking. i have only had this product 1 week and i can see a difference already. Did not get the lifter for the phone but is on my list to buy with in the next couple of months. Thanks, Karen
Karen Graham
ROCKY GAP LODGE AND GOLF RESORT Flintstone, MD Works every time
Customer Rating:
 I used to use a CS50 and have upgraded to the CS55. My only complaint is that when you put it on mute the CS50 had an audible sound to let you know that you had hit mute, the CS55 does not. Otherwise, it works great.
Melanie Lewert
DFP CA CS55 works great
Customer Rating:
I found the directions easy to follow. After setup, I had a co-worker call me and then I did the "Verizon" test (am I coming in clear?") as I walked throughout our facility. From the back warehouse to the front desk, about 150 feet apart, I only found one weak signal area -- that's near perfect reception for our 2-story office facility. Great work, Plantronics!
Dave Blazak
RAMTEK LLC Tustin, CA Love it!!
Customer Rating:
We absolutely love this headset!! Being wireless has given us the freedom to do our work and talk at the same time. The clarity is perfect and everyone we speak to has no problem hearing us, in fact we are "crystal clear".
Melissa Montano
Windham Orthopaedics PC Enfield, CT Receptionist
Customer Rating:
I really like it. It's much more convenient to keep working while answering and transferring calls.
Nicole
Review
Customer Rating:
 Customer Service was great with helping me set it up. Still having problems with the ring adjuster. It has to be set real high for the vibration to pick up if I am away from my office. But then causes problems if I am right beside my phone because the ringer is to loud and annoying if I am right beside my phone.
Brandy Allman
Haldex Hydraulics Statesville, NC GREAT HEADSETS
Customer Rating:
These headsets are amazing. Again, the only thing i have an issue with is the price, but you aren't higher than anyone else.
Carmen Maldonado Urie
Bobrick Washroom Equipment, Inc. Sylmar, CA Wireless Headset Basic Bundle
Customer Rating:
Only improvement that I can see is that you need some smaller over the ear pieces for the headset, other than that we love it.
Demetra McKeney
Fuller Management Services Denver, CO The perfect set to purchase. All in one.
Customer Rating:
Handier than knobs on a door. Cuts down on missed calls (which generally cause more calls) and the mobility is fantastic.
David Crockett
GA Plantronics CS55 Wireless Headset
Customer Rating:
So far this headset has worked very well. It is easy to adjust for volume. The wireless feature helps a great deal and is a big improvement over my old headset which had a cord. I'm very satisfied with this product.
Geoffrey Peterson
The Legal Center for People with Disabilities Grand Junction, CO Comments by a new user
Customer Rating:
First, I love being able to hear my clients. I also like that the unit doesn't take up too much room. My only complaints are that the ear piece hurts if I use it too long. Also, my lifter from my previous set doesn't work with this system. I am not happy about having to order something I already have.
Karen Bray
Cruise & Leisure Travel Sonoma, CA Disappointed
Customer Rating:
Easy enough to get set-up, but....
The earpiece unit is a little too bulky which makes it a bit heavy to wear all day, and the extension to the mic needs to be adjustable. (so I can bend it closer to my mouth). Everyone I tried to talk to said it sounded like I was far away, and could barely hear me. When I turned the volume adjustment up, then there was too much background noise, and they still could barely hear me. Bryan Ables
Ables Insurance Agency Richmond, TX HURTS
Customer Rating:
I love the product except for that it hurts to use :(
Maylene Teruya
ValleyCrest Landscape Maintenance Gardena, CA Customer Rating:
Simple set up. Clear audio. Easy to use.
John Teachout
McDonald, PA Administrative Assistant
Customer Rating:
We really like the product. We have ordered many of this headphone and have not had any problems.
Sue Lang
Guardian Angels Elim Home Care Elk River, MN CS55
Customer Rating:
No matter what earpiece I try I have pain in my ear after about an hour. I am persisting but it does not get better. The over the head band does not fit tight enough to the ear so it is difficult to hear when there is other noise around me. I have tried all the sizes for the earpieces and none are better than the other. Love the hands-free but think unable to keep headset as too uncomfortable. Staff says they can see my ear blanch where headset sits.
Kathy Moffatt
Dr. Grace Major Surrey, BC Customer Rating:
Very impressed after 1 week of use.
Jonathan Johnson
CT Inventory Specialist
Customer Rating:
I don't use this product but those that I order for like it very much.
Cindy Huff
Caris Diagnostics Irving, TX Customer Rating:
It would be nice if it had a two way ear piece similar to the ones available with the wired set. The headset is fine but one of our girls doesn't like the ear piece and the phone is shared so we have to have two options available.
Donna Bruns
Coldwater Dental Coldwater, OH Love It, Gotta Have It
Customer Rating:
This wireless headset has improved my conversations significantly! I am able to hear my customers better, plus have more meaningful, productive conversations. Sound quality is crystal-clear, does block out background noise. Will definitely buy this product, and recommend it to others.
Elmy Escalante
Merit LILIN USA Corp Arcadia, CA Ear piece - wireless headset
Customer Rating:
I use the ear piece that hooks over your ear (the slimmest version. Pressing on the answer button makes the hardness of the hook pretty uncomfortable after a long day. Something like a piece of moleskin or soft rubber coating would be a great improvement for comfort of long wear. I will probably go out and buy some to modify the piece myself.
Diane Lawbaugh
Rogers Group Inc. Nashville , TN Customer Rating:
Thank you for the headset & equipment. So far we have really liked the product we purchased from you. We even had online chatting today to help us through some issue's we were having setting the device up. Again thank you.
Sondra
OMS Specialists Smyrna, TN Director of Information Media
Customer Rating:
Headset set-up very easily and was partially adaptable to the phone it was connected to, however, since it was the operator's phone and it has an additional two banks of phone buttons, it did not save our operator any time because she had to be sitting by the phone to operate the bank anyway.
Tony Nathe
Assumption Community Cold Spring, MN Super Product
Customer Rating:
Great product comfortable to wear with a super sound. I have a home office with lots of equipment and good sound away from the desk is often difficult, not now.
Betty Bray
Abilene, TX Administrative Assistant
Customer Rating:
We have had the headset for 3 days and like it. The only draw back on it is that, we have multiple phone lines and can only use the headset for one line only. Is there a product where other incoming lines can be picked up from the headset? Right now, it is not feasible for us to keep it and I will be shipping it back next week.
Juliette Butler
University of North Alabama, Student Engagement Florence, AL more comfort around the ear
Customer Rating:
I love how easy the set up and use of this headset is. The part that goes around the ear still needs to be more comfortable
Kristi Smylie
Sonora Physical Therapy Sonora, CA Our New Headsets
Customer Rating:
We are a small customer support team of 5 that have used Plantronics vista M22 for years. It is so nice not having a cord to deal with since we have switched to the CS55 wireless units. We are still in the testing phase but have yet to find something we don't like about the CS55 units.
David Campion
Andrews Software Inc. OH Customer Rating:
Don't have phone yet to go with system. No comment yet, but look forward to using it.
Debra Thornton
Scottsville, VA Precor headset review
Customer Rating:
Everyone in the office enjoys this headset and its range.
Leslie Adkins
Precor Woodinville, WA Customer Rating:
1. I like using the over head piece because it makes it more stable than being attached to the ear.
2. The mouth piece is too close to my mouth. It actually rubs my face. Christy Cochran
Charles Armstrong School Belmont, CA Customer Rating:
Love it! We have now purchased three of these headsets and plan on purchasing more.
Melissa Rudyk
International Marketing, Inc. Chambersburg, PA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I am returning this product because it has a lot of echo feedback in the headset. Also when you speak to anyone with the headset, they hear you as if you were speaking to them on a speaker phone. Annoying to our customers and ourselves. Just not a good fit.
Candy Ross
CA cs55
Customer Rating:
good distance from base. Sound good.
Robert Hall
Family and Childrens Server Brockville, ON Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I really like these and the CS50 headsets I have ordered in the past.
Trina Farris
Carroll EMC Carrollton , GA Remote answering
Customer Rating:
I would like to see some way to leave the receiver off the hook and have a remote answer. The handset lifter does not always work and never stays stuck down. If there was a better way to attach it to the phone it might be better but ideally, using a small device to depress the receiver button would be the best.
Candace Moore
USDA Rural Development Boise, ID Great product!
Customer Rating:
The CS55 wireless headset has been an easy product to use and allowed our staff to work without the mess of wires.
Barbara Partee
Partee Insurance Associates, Inc. Covina, CA Customer Rating:
I am very happy with Plantronics CS55 headset. I am amazed at the quality in sound and the distance I get with this headset. I have been outside dropping off mail, and have had to answer a call, I had quality sound. I was very impressed. I also wear glasses with my headset (I use the ear loop) I have been reminded several times not to forget to take off my headset as I'm walking out of the office to go home for the day. I would highly recommend this headset. Velma Tafoya
Abrio Flagstaff, AZ Only one thing missing
Customer Rating:
I like everything about the headset except for the fact that I can't put someone on hold when I am not by phone. This is a must have feature. We have phones all over the plant but if I can't put someone on hold remotely I can't even go to another phone to let someone no they have a call because they can't pick it up anyway. Mary CAT Dingerson
Docuvision Davie, FL Plantronics HL1 Automated Handset Lifter
Customer Rating:
Good product. This is our second one for our warehouse. Good reception coverage in metal building.
Jerri Hogarth
Coastal Equipment Co. Jacksonville, NC Pacific Aero Tech, Inc Barbara Austin
Customer Rating:
The headset is very clear, it's just taking some getting use to having it on. I love the not having to get a kink in my neck from the use of the handset.
Barbara Austin
WA Wonderful product
Customer Rating:
I was very pleasantly surprised by the performance of this headset. It is truly a wonderful product, and I look forward to enjoying this purchase for a long time. Thank you!
Paula Baker
New Hope High School New Hope, AL Customer Rating:
This headset is for my supervisor. He is very satisfied with the product. I also have an older version and am still satisfied with it. When it's time to replace,I'll get back to you.
Libby Grayson
Rockwood School District Eureka, MO Customer Rating:
Had some trouble with being heard by others. I called the help desk, and someone walked me through various configurations, one of which did work.
Jan Stoner
Loyola CS55 Wireless headset
Customer Rating:
I do like the hands free mobility, but seems that the ear piece is a bit heavy, therefore weighing down on my ear and not allowing me to place on my ear for long period of time without having to remove before the end of an 8 hour shift.
Shayen Leatherwood
NADP Dallas, TX Plantronics CA55 Wireless Convertible Headset
Customer Rating:
Great product good quality
Renda Bennett
Lassen National Forest Susanville, CA Customer Rating:
It's still not working properly. Low volume and people can't hear me. Does not alert to call and can not pick up phone remotely. For the price I'm disappointed it does not work better. I ordered because I could not pick up my phone remotely with my old headset and new VoIP phone. This isn't any better but into it for another $300+
Gail Hagans
Fire & Rescue Training Institute Columbia, MO Plantronics CS55 Completely Wireless Headset System
Customer Rating:
excellent
lightweight doesn't irritate the ear Pat Watson
Town of Thessalon Customer Rating:
Great product--have ordered two in the last month. Never did receive my T-shirt for ordering--XL
Molly Argott
Birmingham, Neurosurgery & Spine Birmingham, AL Handset Lifter is Fantastic!
Customer Rating:
This has made answering the phone a lot easier, since I can answer my phone from some distance away.
Farland Bottoms, Ph.D
Doctors Highlands Ranch, CO Headset review
Customer Rating:
The only thing I have a problem with in installing the headset is where the manual receiver goes into the bottom of the headset. Other than that, they are fine.
Karen Peek
Asheville Eye Associates Asheville, NC hmm, I mean hummmm
Customer Rating:
Nice headset but the hum is annoying. If you want feedback try one of these headsets. The little ear holders are almost comical but the over the head holder works pretty good. I thought paying more would equal better quality but I was mistaken. I've had better quality for much less money. The wireless-ness is nice, but the sound issues nullify the comfort benefits.
David Nelson
Granada Hills, CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I really like the convenience and distance it covers, but it's quite awkward when I need to transfer a call and I'm not at the base...Is there a hold button on the ear piece?
Janene Fiala
Hobe Sound Bible Church Hobe Sound, FL Head sets and lifters
Customer Rating:
The girls "love" them. Some have even tried to wear them home. We are on the phone continually and the headsets allows them to finish what they are doing and answer new calls/questions. The lifters are great, too. As we are up and down, we don't miss a call!!
I wish we had gotten them last year. Bonnie Glass
Farmers Bank & Trust Co. Georgetown, KY Outstanding!!!!!!
Customer Rating:
I'm a Utilities dispatcher and the headset is the best. The only thing I wish it could do is answer more then 1 line. But that's ok, maybe one day Plantronics will come up with how to do it.
Jennifer Shea
City of Washington Washington, NC Review of order
Customer Rating:
Service was amazing, shipping was quick, and the follow up was nice. It's also nice to know I can call your company and talk to a live person
Tracy Brown
Mn. St. Comm. and Tech College Wadena, MN Customer Rating:
Love the comfortable fit and freedom to walk away from my desk without having to disconnect like I had to with my old headset.
Patrick Haver
Gexpro Pittsburgh, PA CS55 Headset
Customer Rating:
Excellent headset! Everyone who has them are very satisfied.
Patti Griffith
Printpack Hendersonville, NC Works great
Customer Rating:
The multiple wearing options allowed for everyone in the office to find the style they liked best. With the ring detector they can take calls from around the office and even outside. The only downside is that everyone in the office now wants one and the adhesive material for the handset lifter is too good and the entire phone has to be moved so others can use it until we order more.
Michael Merritt
Surgical Group of Gainesville Gainesville , FL Ear pieces
Customer Rating:
This product comes with 4 different ear pieces that go around your ear and they are VERY hard, they hurt and the whole point that I bought this is that I can wear all day. After the first hour or so I had the worst headache from wearing it and trying to figure which size fits best. None of them work. Now I have to wear the headband and I really did not want to that. I called in your office and spoke to a woman. She is sending me some kind of "cone" to try over, I am happy she is doing that. But what made me unhappy was she immediately told me I have to up grade to more expensive set. I was not pleased about this. I will follow up after i get the "cone" piece and see how that feels.
Nico Greenwood
CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I am enjoying pretty much everything about this product but do have one complaint: wearing the ear piece without one of the cushions provided is a little painful, but when I use a cushion, I cannot seem to get the ear piece to stay in place at all.
Robyn Kunz
RHR Information Services Minnetonka, MN Plantronics CS55 Completely Wireless Headset System with Convertible Headset PN 69700 06
Customer Rating:
The headset is great, and certainly makes being on the phone all day easier.
Becky Brehmer
Investigative Solutions Crown Point, IN Handset Lifter
Customer Rating:
I started out with a headset because I have fibromyalgia and my therapist insisted on my having a headset, which eventually converted to wireless so I have had this product for about 8-10 years. This purchase was for someone else in my organization. It is wonderful!!
Sherrian Whitaker
The Boeing Company Seattle, WA CS55 Headset - great product
Customer Rating:
This headset is wonderful! It arrived faster than expected and I was so impressed with the careful packaging!
Cassandra Smith
Avery Hall Benefit Solutions MD Plantronics CS55 Wireless Headset
Customer Rating:
Using the wireless headset had helped my neck problems significantly. I was having problems due to cradling the phone receiver between my ear & left shoulder, so I could still use my hands while on the phone.
Now several other people in my office want one to use. Jacquelyn Boor
B. C. Stone, Inc. Everett, PA Great
Customer Rating:
We have purchased the CS50 previously and were very happy with it. This is the first CS55 we've purchased and it has not disappointed. The only complaint I have is that it is pricey. Keep up the good work.
Maria Carmen Maldonado Urie
Bobrick Washroom Equipment, Inc. North Hollywood, CA Love these headsets
Customer Rating:
Just wish they weren't so expensive, but everyone who has one really loves it, and installation is very easy.
Darlene Vendegna
Lighting Systems Berkeley, CA Outstanding headset!
Customer Rating:
I have arthritic problems that make it uncomfortable for me to hold a handset for more than a few minutes at a time. The Plantronics CS55 is a godsend. The volume is easy to adjust and the quality of reception is excellent. So light and comfortable on the ear I often forget I'm still wearing it. For me, if a call is going to last more than a minute I'll put it on hold and transfer to the nearest headset in the house. My first one is over 3 years old and still works like new. Absolutely great headset.
Lou Colon
NY CS55
Customer Rating:
Outstanding product. The range is great and allows total comfort and freedom for hands to do other things.
Debra Mahon
DOI/USGS Denver, CO Purchasing Agent
Customer Rating:
The CS55 is a good wireless headset system. Easy to use and understand. I am able to move our company forward and have increased the amount of wireless units purchased.
Lee Ann Manuel
Maui Medical Group Wailuku, HI CS55 Wireless Headset System
Customer Rating:
This system is wonderful for with the exception of the ear piece as I have small ears and the circumference of the piece is a bit too large for my ear. It causes my ear to be sore through the next day. I switch sides every day. I may have to spend close to $70.00 to get a custom ear piece made so that it will be more comfortable to wear all day long. I'm not able to wear the headset as it keeps sliding off of my head and the sound isn't as good.
Rebecca Parmer
Amies Communications Irvine, CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
Absolutely love it. Have only had it one week and cannot imagine ever working without it.
Jackie
MI Office envy
Customer Rating:
After using my CS50 around the office building, others finally realized it could benefit them also. I recently purchased a CS55 for another office member who fell in love with it the first day. Within one week, I ordered another CS55 for an other employee. It's very catching!
Dan Johnson
Custer Public Power District NE Customer Service
Customer Rating:
I purchased two CS55's. One for me and another for our manager and we both absolutely love it. We talked about it so much that the assistant manager wanted one, so I order one for him. He just received it last week and already loves it. Our only problem is that sometimes it hurts our ear so I ordered the behind the neck set to try. I haven't gotten use to the behind the neck set yet. Hopefully I will love it also.
Patty Lawrence
Utility Service Co., Inc. Madison, NC Plantronics Headset
Customer Rating:
Love it, love it, love it! Now when I'm on hold for extended periods of time I can work on other things. When I need additional information during the call to complete the call I can get it without dragging my phone off the desk.
Brenda Sameuels
Immanuel Lutheran Home Kalispell, MT Still making my decision
Customer Rating:
I received my headset Thursday, February 28 and installed it right away - the headset worked beautifully, although my ear was quite sore after a few hours. On Friday, the headset did not work, I tried several times but it was not working. Late Monday morning, I called your toll-free number and worked with a very nice man; it took some time before we got it working and then it quit. Tuesday, I started all over and after playing around it is now working. My ear is still sore, but not as bad. I am not yet in love with this headset, but will work with it before I make any decision.
Karen Bushek
Citi Smith Barney New York, NY Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The headset is great. Very clear sound and easy to set up with the instructions provided. The handset lifter does not work the best with the model phone we have so that is a bummer. We have to push the silver button on the headset to answer a call and then push the line we want to pick up on the phone itself (it does not pick up the line automatically). We also have to use the "hang up button" on the phone after we have pushed the silver button again on the headset. Since the headset does not automatically pick up or hang up, we can not be away from the phone itself to answer or hang up phone calls (we were hoping to do this). The handset lifter is better than picking up the receiver to take it off the hook every time we want to make a phone call though!
Trisha Crisco
Northwestern Mutual Woodland Hills, CA Wireless is the way to go.
Customer Rating:
We love that you are not tied to the phone and can move around when needed without putting your caller on hold or being tied to the phone when you are on hold. The only thing that could be improved upon is the comfort of the earpieces. I have found one that I can use but I wouldn't exactly say it's comfortable, but it is o.k. to wear.
Diane Burk
Eric P. Buetow, DDS, Inc. North Pole, AK CS55 Headset
Customer Rating:
We are VERY pleased with this headset.
Betty Crocker Patin
CBH Insurance Agency, Inc. Nacogdoches, TX Plantronics opinion
Customer Rating:
I like the headset very much. I would suggest making the connection where it charges better. You have to push it in to make sure it connects - If I'm in a hurry, I sometimes forget to "push it in" and then it doesn't charge.
Rod
Hawkins & Associates Engineering, Inc. Plantronics CS55 Wireless Convertible Headset
Customer Rating:
We bought one and liked it so well we got a second. The units free our personnel up to do other things while answering the phones.
Lee Madsen
Bedrock Resources Ocala, FL Love the headsets
Customer Rating:
After some time playing with the sound it works great. A little disappointed that one of the ear pieces didn't work for me but the over the head band is working great now!
Thanks for all of your wonderful help with answering my questions when I first called to inquire about the headsets! Jodee Young
IA Headset
Customer Rating:
Works great! Easy to install and comfortable to wear. Can talk all over the office without having to run back to the phone set.
Hayden Washington
Associated Brokers and Consultants Grand Junction, CO Wireless convertible Headset
Customer Rating:
Found one of the ear pieces to be comfortable from the pack. Didn't realize the ear pieces would be an issue to wear with reading glasses, but they are.
Carol Ferguson
NJ [Plantronics CS55 Completely Wireless Headset System with Convertible Headset PN 69700 06] Headset
Customer Rating:
Generally, I am pleased with this headset. There are two things that I would suggest you change:
1. The mouthpiece only adjusts to two settings, both of which leave it in front of my mouth. I like to wear the headset most of the time, but when I am not talking on it, I would like to be able to move the mouthpiece all the way down or up (parallel to the headband)and away from my mouth. Also, the light on the headset that indicates that I am connected is so small and faint that when my office mates approach me they cannot tell if I am on the line. Beth Bradley
Southeast Metro Stomrwater Authority Englewood, CO Customer Rating:
Love the head set. Comes in clear with very good range
Joe Kruse
Kruse Financial Group SD Love My Headset
Customer Rating:
I've been using my headset for a while and have been asked where did I get it. As a result, several co-workers have bought them and use them. I've even lent my old corded headset to another employee because handsfree is the only way to work in my office.
Kathleen Yoda
HI A great way to make productivity easier
Customer Rating:
This a valuable tool for anyone who spends more than 10 minutes on the phone. No cords and can go a far distance. Makes it easy to multitask.
Max Mann
Diamond Credit Union PA Plantronics CS55 Wireless Headset
Customer Rating:
We are very pleased with the wireless headsets.
Kim Kinnard
Manatee County Tax Collector Bradenton, FL Cordless headset
Customer Rating:
So far so good, I like the fact you offered a headset and not just an over the ear option.
Mick Moore
Pet Smart Phoenix, AZ Headset Review
Customer Rating:
Love this product.
Aimee Fleming
Focus Infomatics, Inc. Woburn, MA The Good and The Bad, but Not Ugly
Customer Rating:
The headset is comfortable and having the different snap-on ear clip things is GREAT. What a clever idea! So you have an earloop that will fit anyone. It's great to not be tied to a wire. Wires are a pill. But I'm 53 years old, and the volume is way too loud for me, even turned all the way down. Yes, I know there are two volume adjustments (we engineering-types are capable of finding that kind of thing). I guess I've done too good a job protecting my hearing over the years. I suggest a greater range on the volume. Also, it sounded like I was in a cave.
Alice Clearman, Ph.D.
Personal Physician Group LLP Houston, TX Worth the investment
Customer Rating:
Ergonomically speaking, being wireless has been a great help when you're on the phone as much as those working in a call center or somewhere where the majority of your work day involves being on the phone. Now if they could only make these things as small as our wireless headsets for cell phones.
Judy Friedsam
The Travel Bug San Rafael, CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The CS55 is our best seller for a reason…well, really for lots of reasons! The CS55 boasts a 10-hour talk time, unparalleled sound quality and range, convertible wearing styles, and a brand-new frequency that eliminates interference from other wireless devices. What more can we really say about this headset that thousands of our Customers haven’t already? It’s user friendly, stylish, and sounds just as good as (if not better than) any standard office phone. For the average headset user, this is definitely the go-to wireless headset unit that we always recommend with confidence here at Headsets.com! Matt Harvey
City manager
Customer Rating:
I like the light weight and comfort of the headset.
I don't like the fact that it does not always work as the handset lifter does not activate all of the time, so that is a real pain and may cause me to return the unit. Paul Sincock
City of Plymouth Plymouth, MI CS55 Headset
Customer Rating:
I am enjoying using the headset as it was designed. A little shorter piece coming down the side of the face would be nice as it would create a little more stability as the piece sits against the head. Much like the one I use for my car phone. I did have to contact your tech staff to get the system working and they were very helpful.
Mitchell Huint
Scott & Stringfellow, Inc. Greensboro, NC Thank you!
Customer Rating:
Great product! Thanks!
Ian Oliver
Main Street Specialty Surgery Center Orange, CA CS55
Customer Rating:
I have been using the CS55 for almost 2 years now and it's comfortable on my ear, has very clear sound, and is a high-quality product. My wife and I are both satisfied and will definitely recommend it to more people. Customer service is highly professional and polite! We also plan to buy another one soon.
John Robida
Bride Groom Video Coral Springs, FL Plantronics CS55
Customer Rating:
I love this headset. I use the over the head style (didn't like any of the over the ear styles). I love being able to get up and walk over to my printer or to continue working on my computer while on the phone.
James Pankow
Hussmann Madison, WI Wireless headset
Customer Rating:
I have lost count of the number of the CS50 series of headsets our office uses. We love them! They provide flexibility and prevent many "phone tag" chases.
C.W. Whiteford
Inland Group Spokane Valley, WA Can
Customer Rating:
Three of my co-workers and I have been using the CS50 for almost two years now. We can't imagine a day at work without using it. Not only has the wireless headset given us complete mobility, but it has also ended the neck pain that each of us experienced when we tried to talk on the phone and type on the computer keyboard at the same time. Just recently I purchased a new headset for a lady that will be coming to work for us soon. I'm sure she will enjoy using it as much as I have. Thanks for the terrific product!
Jenni Strobel
City of Cudahy Cudahy, WI CS55 Complete Wireless Headset
Customer Rating:
Love the idea & the mobility BUT the earloop is painful!...My insurance agent at State Farm also tried this model & returned it due to the earloop comfort.
Lisa Kiser
Fairview Commercial Lending Atlanta, GA Plantronics CS55
Customer Rating:
We have 7 of these in our office including the headset lifters and are very pleased. Two of our headsets are over 2 years old and have held up well to daily use including an occasional drop.
The only draw back we have seen with the headset is that you cannot tell if someone is on the phone when you walk up to them. If they are not speaking, then it's hard to tell. This is really important to our front desk receptionists since they are greeting walk-in customers and answering phones. An indicator light on the mouth piece would be helpful. Kim Bell
St. Francis Hospital Pain Clinic Wireless is better
Customer Rating:
I love it! The on-the-ear piece is comfortable to use. Less wires on the desk compared to the corded headset that I first started out with. But the best part of owning a wireless headset, my phone is only accessible to me. I don't worry about other people's germs.
Cherie Black
Nationwide Insurance Hopewell, VA Customer Service Supervisor
Customer Rating:
It has been a terrific help to eliminate shoulder & neck pains.
I will be ordering another soon. Mike Clearwater
Basic Components Inc Mansfield, TX Plantronics CS55 Wireless Headset
Customer Rating:
My dispatching staff attempted several times to utilize this equipment during a trial period. They found the equipment to be too burdensome and cumbersome to use. They were not happy with it at all. We are in the process of returning this equipment.
Michael Reaves
Utica Police Dept Utica, MI Plantronics CS55 Wireless headset
Customer Rating:
Great headset, great service, and fast shipping. I can't complain about a thing!
Jonathan Senneff
Foliage Direct San Antonio, TX Plantronics CS55 Wireless Headset
Customer Rating:
This Plantronics headset is used 8 hours a day 5 days a week. We have 2 part time receptionists who can't live without it, for the use and abuse it gets, it holds up pretty well.
Diana LeClair
Central Vermont Home Health & Hospice Barre, VT Plantronics CS55 Wireless Headset
Customer Rating:
I like that the headset is wireless. It makes doing my job so much easier. Instead of having to put my Customer on hold to go and hunt down something I can take them with me, so to speak. No more getting tangled up in the cord while trying to maneuver around my desk. If I forget I have the headset on and I walk away from desk I don't get snatched back, so that's a plus.
I don't particularly like the automated handset lifter. It's OK if I'm away from my desk but if I'm away from desk I'm not going to answer the phone anyway. Having to push the button on the headset to pick up and hang up a call is really annoying. I guess it just takes some getting use to but if there are any other options I would definitely be interested. I tried using the ear piece and the head band and the head band is the most comfortable although, I really like the look of the ear piece. I wore that ear piece for 8 hours and it really started to give me a headache by the end of the day. Overall it's an improvement from what I had before. LeTisha Turner
Jergens Inc. Cleveland, OH CS55 Headset
Customer Rating:
Excellent Product. Good range and is very comfortable.
Neil Meyer
Robert Half New York, NY Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I had used my unit only two days when it quit working....neither your staff nor Plantronics could solve the issue. So it is being shipped back. One of the reasons I choose your unit was so that I wouldn't have call down time. Although your staff was very courteous they just couldn't solve the problem. I plan on giving the second unit the 60 day FREE trial and if I have any problems it will be returned to you. At this point, I am disappointed.
Patsy Stuke
American Osage Consulting Inc. Lenexa, KS Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I like the new smaller size of the headset but I am having problems hearing the conversation even with the volume on high. I am also getting too much feedback.
Heather Heath
Ark Animal Hospital San Diego, CA CS55
Customer Rating:
Overall, very pleased with the headset. I don't like the echo of my voice. Tried adjusting volume to reduce echo but can't seem to find a nice balance. I can turn volume down to reduce echo but then have trouble hearing customers on the phone.
Jeremy Popolis
Stubbs Insurance Associates, Inc. Wernersville, PA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I don't care for the headset or the shape of the mouthpiece, it touches my cheek/chin area. I've talked with the sales people and we are trying it for a few more days, but then probably going to try a different model.
Meaghan Sharpe
UBS Financial Services Farmington Hills, MI Plantronics CS55 Completely Wireless Headset System with Con
Customer Rating:
The Plantronics CS55 works great. Within hours of first use, I already felt a difference in my posture; no more cradling the handset between my head and shoulder!
Deirdre Mendoza
Tri-Counties Roofing Co., Inc. Visalia, CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset is great. I should have gotten one years ago. It makes office work a lot easier and I have a lot less missed calls now that I can answer them wirelessly.
Lauren Leto
Air Doctorx.com Inc. Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I am disappointed by the Plantronics CS55 Wireless Convertible Headset, considering the price. It is extremely uncomfortable. I have had it for a couple of months and it's not any better. I wanted to wear the ear piece, but the part of the phone that sits "on" the ear happens to sit on the cartilage in my ear and it causes so much pain that I can't wear it in that style. So I tried the headband and because of the cushion the discomfort on my ear doesn't happen; but what does happen is that it doesn't sit directly on my ear. It slides down. Also, if I position the headband so that it can stay on my ear, the angle won't work because the microphone is in my mouth or pressing into my face. The people who call me sound bad and many times the people I talk to say it sounds like I'm in a garage or something (it echoes). I am very disappointed, sorry to say. I was so excited to get this product, but it has not met my expectations.
Terri DeBernardi
General Motors of Canada, Ltd. St. Catharines, ON Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I love my new Plantronics CS55 Wireless Convertible Headset. It is awesome to be able to walk around and go to the fax or another office and not be connected to a cable.
Rena Larson
Pearson Eagan, MN Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset works OK, volume is low and it's very hard to get it to charge. Also, the ear piece is very uncomfortable to wear for any length of time. Conversely, it's convenient and I am glad to be rid of wires.
Jennie Davis
Animal Supply Company Federal Way, WA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset is a great product and easy to use. The battery seems to hold enough of a charge for decent talk-time.
Janna Matsuoka
MBV Law LLP San Francisco, CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset is great. I can leave my desk and still be on the phone, multi-task, and the sound is great. Being on the phone is a large part of my job so the Plantronics CS55 Wireless Convertible Headset helps a lot while relieving neck pain from cradling the phone. There isn't anything that I don't like about this product.
Tracey Daehn
Canada Revenue Agency Windsor, ON Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I have to say I am impressed with the Plantronics CS55 Wireless Convertible Headset. Once I tweaked all the volume settings no one could tell I was on a headset, much less wireless. I prefer the over-the-head version rather than the ear piece which wasn't very comfortable. It's hard getting used to the freedom to walk around. Overall, I'm impressed!
Tina Bennett-Bradley
Regional Personnel Services, Inc. Lebanon, NJ Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I liked the product but because most of our phones in the house are cordless, it was clumsy to use. I am sending this back and replacing it with the CS55H model and believe it will work better.
Marcedes Hayunga
Mary Kay Wat, Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset works very well for the most part. There are times when the person on the other end sounds rather garbled, like they are talking through a kazoo. Every time I am speak with one gentleman in particular, it happens and he has a rather deep voice I am not quite sure yet if that is it or not.
I also have the HL10 handset lifter and sometimes there is a hesitation before it lifts. I do like the fact that I am not chained to my desk and can move around a little more freely. Sure wish I could put someone on hold and take another line from the headset itself. Lyn Montes
The Planning Center Costa Mesa, CA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I've gone through 4 headsets before the Plantronics CS55 Wireless Convertible Headset, and they all had sound problems. The CS55 is different in that it is not only wireless, but the sound is also perfect! My only problem is the that I have very small ears and the ear-only pieces don't fit well and hurt my ear. So I have to use the over-the-head mount which, although comfortable, is not my preference. But mechanically, the headset is wonderful.
Susan Fantle
CO Plantronics CS55 Completely Wireless Headset System with Con
Customer Rating:
This product is rather disappointing. The claim is that it will receive 300 feet range from the station. This has proven to be an inaccurate statement. It will function within the office space of the person using the headset, but it will not function outside that suite in the rest of the building. No part of our building is 300 feet away form the location of the unit. The good part is that it is comfortable with the headband and the reception is clear within the suite.
Dorothy McMillen
Atlantic Coast Life Insurance Co. Charleston, SC Plantronics CS50 Wireless Convertible Headset
Customer Rating:
The Plantronics CS50 Wireless Convertible Headset has some background noise, other than that works great and has great range.
Buffy Moen
Terrence Moen Richland Center, WI Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The new Plantronics CS55 Wireless Convertible Headset we ordered is wonderful and already is offering advantages we hadn't even thought of! Getting the volume adjusted properly has been our only challenge.
Barbara Dunker
CH Industries Fremont, NE Plantronics CS55 Wireless Convertible Headset
Customer Rating:
What a blessing! No more neck pain!
Jeanette Ashby
Shenandoah Oncology Associates, P.C. Winchester, VA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I absolutely love the Plantronics CS55 Wireless Convertible Headset and the HL10 lifter. I can be anywhere in my home and answer the phone. I have loved the headset and just recently bought the lifter to make my time more efficient.
Carole O
The Center for Creative Living Atlanta, GA Plantronics CS55 Completely Wireless Headset System with Con
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset is nice. Initially we wanted something that wouldn't go over our head so we could avoid the permanent "hair dent." But the ear loop just made our ears sore, so we went back to the headband. We even tried the behind-the-neck strap, but we couldn't hear as well with it. It's going o.k. now, but we still have the hair dent.
Kay Dunlop
MI Plantronics CS55 Wireless Convertible Headset with HL10 Lifter
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset with HL10 lifter worked far better than I'd hoped. My Doctor is pleased too!! Great product.
Susan Green
Green Commodities Inc Shawnee Mission, KS Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset works really well. It's nice to be able to answer the phone when you are away from your desk. I do find that the occasional call is very quite and the volume on the headset doesn't adjust as much as I would like.
Beckey Franke
Investors Group Estevan, Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The Plantronics CS55 Wireless Convertible Headset is wonderful! I really am glad I can walk around my building without a bulky phone.
Marshall Sherry
VA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
Can't get the listening volume as loud as I would like.
Pam Jarboe
Topflight Grain Bement, IL Plantronics wireless office headset system
Customer Rating:
The concept of the Plantronics CS55 wireless headset is fantastic. It will make my job so much easier, as I often must be on the phone and travel the office at the same time. The install directions were easy to follow, and it is very nice to have a phone number to call if assistance is needed.
Two downfalls: One, it is difficult to get the receiver to connect to the headband/earloop and stay connected to the headband/earloop. And two, it would be nice to have some sort of pad for the end of the headband, as it quickly becomes uncomfortable on the head. Jonna Reno
Social Security Admin Bloomington, IL Plantronics CS55 Wireless Convertible Headset
Customer Rating:
We purchased the Plantronics CS55 Wireless Convertible Headset at the recommendation of a new employee that had used it at her previous employer. She works as our operator, answering phones all day. She loves the unit and we love the fact that she can multi-task, moving about the office doing other things while talking to our patients. We do utilize wireless computers in our office and so far the headset has not interfered with any of our operations. This was a good find. Thank you for keeping in touch, we have been assured if we have any questions to call your support line.
Marcia Blue
Norwalk Family Practice, Inc. Norwalk, OH CS55
Customer Rating:
I truly love this invention. It's amazing how much you can do when your hands are free.
Lisa Johson
Delmarva Dental Services Salisbury, MD Plantronics CS55
Customer Rating:
i have been using my head set for about three months. They are very comfortable. I have walked out three times and taken mine home, and have gone to lunch several times with it on. It is quite a joke with each of us about not realizing that we still have the device on our ear; they are so comfortable.
Talbot Clark
Besche oil company Waldorf, MD Ringer volume
Customer Rating:
I love the flexibility these headsets give you. Light weight, comfortable, sound quality is great except for the ringer volume on the CS50. The ringer volume is great on the CS55, but it doesn't have the range that I need.
Rich Sacher
IN Early feedback on CS55
Customer Rating:
I tried this product because I've been having neck, back, and arm problems (numbness). It's been about a week and so far, and it's so great! I am thinking about getting one for my secretary too.
Nancy Burk
Burk Law Office Toledo, IA Plantronics CS55 Wireless Headset
Customer Rating:
I have purchased about 8 or more of these headsets for my associates over the last year and have heard nothing but great things about it. Everyone loves it and does not know how they did without it for so long. Also of note, your support team is very courteous and helpful, the type of people you want working with you. Great job to all at Headsets.com and thank you.
Doris Collins
Melville , NY Plantronics CS55EX Wireless Headset System (All-in-One)
Customer Rating:
The wireless headset works great. The wireless range inside the building could be better.
Bill Rice
GA Plantronics CS55 Wireless Headset
Customer Rating:
I recently bought the Plantronics CS50/55. I was not sure if I would keep it as I had bought the GN Netcom 6210. The 60 day return policy allowed me to demo the product. I will be selling my GN Netcom. The Plantronics CS55 is superior in clarity, range and comfort!
Scott Hurst
Smith Barney Folsom, CA Wireless Headset
Customer Rating:
It was too hard to set up! After 2 days and 3 people, we finally got it working. But I like this product once we got it started. I do wish there was a hold button on the headset.
Tonette Jensen
Bay Area Development Co. Walnut Creek , CA Plantronics CS55 wireless headset
Customer Rating:
I'm very happy with my new wireless headset. I tried using the various ear loops but it was uncomfortable. Yesterday, I used the headband and it was so much better. I can hear clearly and it didn't hurt the back of my ear at all. I will continue using the headband instead of the earloops.
Shari Ann Domingo
Seven Hills Family Practice Henderson, NV Plantronics CS55 wireless headset
Customer Rating:
I love this product, I have had it a week now and can't imagine how I survived without it. It has made things so much easier. I highly recommend this product.
Dana Sparks
IN Plantronics CS55 Wireless Headset
Customer Rating:
I really like the wireless headset but I find it useless without the handset lifter.
Terri Fisher
Health 1st Chiropractic Sterling Heights, MI Perfect System for the office
Customer Rating:
Multitasking has never been this easy or comfortable to perform! I now realize how the HL10 handset lifter can maximize the benefits of having a wireless environment, so I will be ordering it shortly.
Ray Garcillano
Dataprint CA CS55
Customer Rating:
It is comfortable and I don't have to be at my desk to answer the phone. The ear loops don't work for me as they are not comfortable. I use the over-the-head style but I'd like to be able to use a more flexible ear loop. All in all I love it.
Carol Tigerman
M. Ruth McLarty, M.D. Paradise, CA CS55 Wireless Headset
Customer Rating:
Nice product. I like the options between the on-ear and over-the-head headset for the microphone. So far no problems.
Gerald Murphy
Temecula Valley Bank Reno, Plantronics CS55 Wireless Headset
Customer Rating:
I love this headset. I am currently in the process of convincing my employer that this headset is worth the price....Any suggestions?
Alicia Garver
Carrino Chiropractic INC. Redding, CA Lifesavers for our receptionists!
Customer Rating:
These wireless headsets have been "just what the doctor ordered" in our clinic. The receptionists have been so thrilled with them! Now our schedulers are requesting them too.
J. Patrick
MN Plantronics CS55
Customer Rating:
I like how I can get up and walk around and still answer the phone. I have noticed some sound quality issues though.
Amanda Kirkendoll
Controls Components Ltd Catoosa , OK Plantronics Wireless Headset CS55
Customer Rating:
The CS55 arrived timely and was easy to install. It is a bother to have to adjust the CS55 in its base, to make sure you can simply answer the telephone with the regular handset. Still, too early to determine whether other minor adjustments to volume, speaker position and actual range within our office will be an issue or not. At this point I do not know if I would purchase another unit or recommend to anyone else or not.
William Zimmer
WI Plantronics CS55 Wireless Headset
Customer Rating:
We have purchased wireless headsets for all of our phone representatives. They allow us the freedom to move around and it greatly improves the Customer experience. We don't know how we ever did without them.
Earlene Peregory
Paxton Company Norfolk, VA Plantronics CS55 Wireless Headset
Customer Rating:
We love the wireless headset. We have 2 for now, but plan to build up to about 12. The staff feels so much freer when on hold because they can still walk to the copier and not get tangled in wires.
Pam Blackford
American Health Network of IN LLC Noblesville, IN CS55 Wireless headset
Customer Rating:
The CS55 has performed far better than I expected. Your Customer service department was right on target when I had a problem with the last one we ordered. Thank your for your excellent product and support at a very competitive price.
Bobby Sanders
Precision Fabrics Group Greensboro, NC Plantronics CS55 Wireless Headset
Customer Rating:
I am very happy with this product so far. I've only used it now for 2 days. I do note a very sizable difference in my neck and shoulder pain!
Pam Alford
Systech Environmental Corporation Paulding, OH Plantronics CS55 Completely Wireless Headset System with Con
Customer Rating:
I like the product. The headset is more comfortable than the previous corded set I had (a Plantronics Vista). I especially like being able to move away from my desk in order to check on things while on the phone. I am having a little bit of trouble adjusting the volume in my headset, and am getting some echoing. I haven't heard, but, people on the other line have indicated that the microphone is clearer than what I had been using previously.
David Bert Havas
David Bert Havas, P. C. Ogden, UT Outstanding Headset
Customer Rating:
This wireless headset definitely exceeded my expectations. It is easy to set up, and easy to train staff to use.
Carl Vinson
TN Plantronics CS55 Wireless Headset
Customer Rating:
I am very pleased with our wireless product. There isn't much that we don't like about the product.
Pam Tallent-Blackburn
EPCAR Winter Haven, FL Plantronics hands-free headset
Customer Rating:
Love the fact that I can now talk and type at same time. Love the headset, however, none of the four ear attachments feel comfortable. They pull the headset toward the outer wall of my ear, pinching it. So, my co-workers and I have opted for the over-the-head style, which can push down a good hair-do, if you know what I mean!
Heidi Hoffman
San Jose City College San Jose, CA CS55
Customer Rating:
I like the wireless feature of the headset but it is heavy to wear it with the on-the-ear style, which I prefer. I will probably return it soon for something that is not as heavy, like the CS55 Micro.
David Riggs
Accounting Services York, PA Just what we were looking for
Customer Rating:
Our new wireless headsets were easy to set-up and use. They have given a great amount of freedom to the team members that received them and I will be placing another order to get headsets for the rest of the team in the near future.
Tracy Menetre
Vitality Foodservice, Inc Tampa, FL CS55 Wireless Headset System with HL10 Handset Lifter
Customer Rating:
This is a great headset. I only wish the behind-the-neck band would work for me, but doesn't. Otherwise it is great to be handsfree and be able to answer the phone even when I have stepped away from my desk.
Liz Weigand
Hewitt and Canfield Construction Simi Valley, CA Plantronics CS55 Wireless Headset
Customer Rating:
I love this headset and would recommend it and your company with no hesitation. We received it quickly, it was easy to install, easy to use and we have contacted Headsets.com with questions and were very satisfied with the assistance we received.
Leslie Negri
US Postal Inspection Service Pittsburgh, PA Plantronics CS55 Wireless Headset
Customer Rating:
I love the fact that the headset is very light. It's great to be handsfree. I am not particularly liking the headset itself because you always have to be aware of "Alfalfa" hair. Overall, a very good product. Still learning how to use it though.
Jacqueline Jones
Roberta Place Barrie, ON Been pretty good so far.
Customer Rating:
It tends to hurt my ear, and I can't dial from the headset itself, but on the whole for a hands free it's all right. The sound quality is good. I wish there was another way to answer rather than pushing on my ear.
Vikki Dupuis
Ribbon Revival Ltd. Airdrie, AB HL10
Customer Rating:
I love this product. The only problem I see is the ear piece. I can't wear it all day on one side because I also wear glasses and it becomes painful after a period of time. The headset itself is very comfortable, however, it really does a number on my hairdo. So, that is the only dilemma I struggle with everyday.
Vicky Holstad
Custom Homes, Inc. Westcliffe, CO Plantronics CS50 Wireless Convertible Headset
Customer Rating:
So far we love this product. We are an audiology clinic and most of the people we talk to on the phone have hearing loss. I was expecting to have people tell me that they could not hear me with the headset, but it hasn't been a problem at all. The only thing we were disappointed about was that in order to use a second microphone, we have to go through the re-synching process at shift changes (2 people job share and we didn't want to use the same microphone).
Melody Martino
Central Oregon Audiology Bend, OR Plantronics CS55 Wireless Convertible Headset
Customer Rating:
This thing works great. Sound is great. It doesn't weigh much either.
I like john jones
Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The included accessories are well thought out. Four sizes of ear hooks, foam pads, and over the head adapter. The instructions are easy to follow.
Lee Gillow
Airways freight Corp Fayetteville, AR Office Manager Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The headset is working well. Clients are hearing me very clearly however; I am hearing a buzzing/humming tone on my end.
Erica Schaffer
James F. Pedersen Co., Inc. Hollywood, SC Plantronics cs55 Office Manager Plantronics CS55 Wireless Convertible Headset
Customer Rating:
Since multiple people use the same headset, it would be better if the larger adjustments for hearing and listening would be easier to access readily.
Connie Seger
Internal Medicine of Northern Michigan Petoskey, MI Plantronics CS55 Completely Wireless Headset System with Con
Customer Rating:
While I like the hands free format, I do not like the over the ear piece that goes with the CS55. the small, hard plastic pieces have no instructions showing how they should be worn. The pieces (many sizes included, which is nice) are painful against the ear, even with the earmuff to cover the center portion of the piece. I have yet to receive my behind the head piece to ascertain how it will work.
Deba Bunker
UNC Charlotte - Housing and Res. Life Charlotte, NC CS55 Completely Wireless Headset System
Customer Rating:
I do like the product and the ease it provides me to multitask. It was easy to set up. The only negative thing is the pressure I feel on my ear. At the end of the day my ear is a little sore. It would be great to have some cushion to protect the ear.
Janet Pepper
Long Prairie Rehabilitation Flower Mound, TX cs 55 headset system
Customer Rating:
It works quite well, my only complaint is the ear pieces don't work well on my ear, none of them seem to be rounded enough, and they are a little too hard for my comfort
Lif Ane Mckibben
Crestview Cable Communications Prineville, OR Headset Plantronics CS55 Wireless Convertible Headset
Customer Rating:
We are very pleased with our new trial headsets. I'm looking forward to trying them with the lifter. We had the other type, but you're still tied down to your telephone. This is much better!
Vicki Harris
Central Christian Church Enid, OK Plantronics CS55 Wireless Convertible Headset
Customer Rating:
Unfortunately, I'm disappointed with the headset I've ordered because I don't like the way it sits on my ear. It doesn't stay in place the way I thought it would and I don't want to use the one that goes over your head. I will be attempting to return this product.
Dina Layfield
Molson Etobicoke, ON Plantronics CS50 Wireless Convertible Headset
Customer Rating:
I am using my new CS50 cordless headset. It is the second one I've had. I loved the first one I had one for about 15 months. that one inadvertently got caught in the long arm on one of my outside potted plants and came off my ear and I didn't know where I lost it. I found it a month later and it had been in the several heavy rains and didn't work anymore. The new one seems as good as the first. Tried a couple of different ones from another brand and they did not match up well.
Al Magee
Cruises by Al & Pat Magee Houston, TX CS55 Plantronics CS55 Wireless Convertible Headset
Customer Rating:
SO FAR I REALLY LIKE THIS HEADSET. I HAVE IT SET TO GO OVER THE EAR INSTEAD OF THE HEAD AND IT SEEMS TO BE WORKING OUT. I DID GET THE HANDSET LIFTER, BUT HAVE NOT HAD A FREE MOMENT TO GET THE I/T GUY IN TO REPROGRAM THE PHONE TO USE IT. I CAN'T WAIT FOR THAT TO HAPPEN! THEN ANSWERING & DISCONNECTING WILL BE SO MUCH EASIER WHEN I AM AWAY FROM MY DESK!
JOHNNA MOORE
MICRO-TECH OPTICAL (NE), INC. BLOOMFIELD, CT Plantronics Extra-Comfortable Earhook for use with CS50, CS55, and CS55 Micro
Customer Rating:
Appreciated receiving the most comfortable ear attachment. I'm pleased with the product; still learning about it's features to work best for me. Appreciate the assistance from your staff when I call.
Cheryl Lively
Sissiboo Investments Limited Weymouth, NS Plantronics DH10 Plantronics HL10 Automated Handset Lifter
Customer Rating:
The lifter works perfectly and in conjunction with the CS55 headset I now have the freedom to walk out in the warehouse and even outside the building and still not miss any phone calls. I recommend these two products to all those who don't sit right by their phone all day long.
Roger Solt
Positech Laurens, IA Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I love this headset, I can walk around out in our warehouse and talk to someone at the same time. The voice quality and reception distance are fantastic. The folks at Headsets.com were very helpful in helping get this headset set up and adjusted so that voice quality and volume were perfect for me. I would recommend this headset and Headsets.com to anyone looking for this or a similar product.
Roger Solt
Positech Laurens, IA Plantronics Automated Handset Lifter (HL10)& ear piece
Customer Rating:
We bought this for our office manager and she hated it. She continually either was too loud or could not be heard. There was static and loud noises in her ear. The lifter did not work to put the phone back on the hook and the whole experience was a nightmare for her. She returned everything.
Amy Bliss
WI Housing Alliance Madison, WI Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I like this head set because it is very easy to use and install.
What I do not like it is sound it is not too clear and very often I hear my voice as a background. natalia budynek
ON IT / Facilities Mgr. Plantronics CS55 Wireless Convertible Headset
Customer Rating:
This product was purchased for a staff member that spends extensive time on the phone while taking notes. It was very easy to set-up and for the little bit I used it, the sound quality appeared good.
Matthew George
The Arc of Dauphin & Lebanon Counties Harrisburg, PA Manager Plantronics CS55 Wireless Convertible Headset
Customer Rating:
This headset is being used by one of our triage nurses. She has said that she hears an echo. Also, the first 2 days, the charge only lasted for 5 hours. Hopefully after charging for the entire weekend, this seems to be lasting longer.
Julie Kober
Pediatric Consultants of WI-CMG WI Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The quality if great, but the earpiece is too heavy and very uncomfortable when worn with just the wrap around piece. I do not like over the head headsets, but the microphone is just too heavy to wear with only the over the ear earpiece.
Jenny Mahoney
Cole + Russell Architects, Inc . OH WLS/CS50Plantronics CS50 Wireless Convertible Headset
Customer Rating:
Thank you for the 60 day trial offer which afforded an employee to try a compatible wireless headset prior to purchase. This headset is used continuously throughout the day and is extremely comfortable - without a belt pack.
The customer service has been exceptional. Cassandra Newsome
Social Security Adm NC Great Product Plantronics CS50 Wireless Convertible Headset
Customer Rating:
The product has great voice quality and range. My office has bought around 20 of these since the purchase of our 1st one.
Tabytha Muehlfeld
CT Family Orthopedics CT Agency Owner Plantronics HL10 Automated Handset Lifter
Customer Rating:
This is the third CS55 I have purchased--they are wonderful. Also the CSR I spoke with was a pleasure to work with.
Paula Hayden
Allstate/Paula Hayden Agency Owensboro, KY Plantronics CS55 Wireless Convertible Headset
Customer Rating:
We found it to be a bit heavy for the ear support but works fine with the over the head support. The range is great and the sound is perfect.
BILL FOARD
NEXERGY OH Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I love the quality of the Plantronics Wireless headsets. However, upon checking the price locally with Office Depot I found you were a bit higher priced. And the convenience would have been the about the same in so much as I could have called the order in and had it delivered free.
Shirley Lanier
St. John Cathedral FL Owner Plantronics CS50 Wireless Convertible Headset
Customer Rating:
My neck feels better already, no headaches!!!
Rodney Spring
Spring & Associates, Inc. Easton, MD Wireless headset Plantronics CS55 Wireless Convertible Headset
Customer Rating:
Very easy set up, not complicated at all. I wish I could put calls on hold and answer other calls, that's the only thing I miss. SO far (I've only had it a week) I really like the product. It's funny that the lifter is mechanical, you'd expect something more high tech, but it works.
Janet Joyce
Gluon NJ Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The most recent purchase of the CS50 series headsets is the 5th one for our office. They have become a standard order item whenever we have a new hire that will be spending a significant amount of time on the phone. It has so simplified my life I can't imagine doing my job without one.
Tamara Hart
Aero Transportation Products Independence, MO Plantronics CS50 & CS55 Earhooks (3 normal sizes + 1 extra-comfortable earhook)
Customer Rating:
Prefer the over the head style. The ear hooks put pressure on parts of my ear that are uncomfortable. I have a Blue tooth for my cell phone that is comfortable because it fits inside my ear and not on the outside.
Gerry Wyant
DOW Chemical Co TX Hands Free Plantronics CS55 Wireless Convertible Headset
Customer Rating:
I have used the headset for two days and wonder why it took me so long to buy one.
Gerry Wyant
DOW Chemical Co Seadrift, TX Plantronics CS50 Completely Wireless Headset System with Con
Customer Rating:
I enjoyed using it and it allows much more freedom for me to complete other tasks while talking on the phone. There was some static at first because I am using a DSL line and have a wireless modem nearby but that was corrected when I called into the helpful customer service desk and they sent me an RF filter!
Morris Armstrong
Armstrong Financial Strategies CT Headset CS50 and Lifter Plantronics CS50EX Wireless Headset System
Customer Rating:
The 300 foot range is a dream in a large office building with significant steel & cement.
William Ince
UT Plantronics CS55Plantronics CS55 Wireless Convertible Headset
Customer Rating:
The headset is perfect. The sound is superb, which was very important to me. It's comfortable, works like it's supposed to, and I'm very pleased.
Terri Nigro
Paragon Word Processing CA Plantronics CS55 - who knew!
Customer Rating:
To be completely honest, the only reason I tried your product was that it was free and I wouldn’t have to pay the shipping back. I really had no intention of keeping the CS55 little less loving it. The flexibility and mobility to grab something from the filing cabinet across the office while on the conference call from hell, the relieve from my neck and shoulder issues are noticeable and it evokes funny “star trek” remark from very one I work with.
The only things that is a downside, and maybe I am not working it properly, is that I wish I could answer the phone via the headset (especially when I am down the hall from my desk). Otherwise, Bravo! Kellyann Lamb
Visual Resource San Francisco, CA Plantronic CS55 wireless
Customer Rating:
I've had numerous different (wired) headsets and this one is by far the best yet! The sound and microphone quality are great .. I don't have any problem hearing callers and they don't have any problems hearing me. The only thing I'd change is the on/off button on the ear piece is a little small and takes some getting used to ... would be better if it were an easier click on/off.
As important as the product has been the support staff at 1-800-Headsets ... always available, knowledgeable and very helpful ... Since buying this product in Jan I've had two small problems and the Customer Service Rep quickly solved each without delay... I would highly recommend them and this product to any potential buyer. Gary Barone
Carrier Find Limited Oakville, OH I upgraded from the CS50
Customer Rating:
My old CS50 was a real workhorse but after several years of use I finally wore it out, I chose the CS55 as a natural replacement. I could not be happier. Not can I talk even longer between charges (10 hours now) but I have had none of the occasional glitch I encountered between my CS50 and my wi-fi network. Great headset, highly recommended!
Bill Gimberling
Conejo Valley School Disctrict Thousand Oaks, CA Wonderful!
Customer Rating:
I have been so well pleased with my new headset we have decided to purchase another. The sound quality is wonderful and the improvement in posture is amazing! We would recommend your product to anyone. Customer service during set-up was great also!
Thank you so much! Ginger Mahaffey
Robin S. Reich, DDS Smyrna, GA CS55
Customer Rating:
I have been using Headsets.com for some time now and have been COMPLETELY satisfied with their service and how much they are willing to bend over backwards to help a customer. As to the product, I can't say enough about it. I have purchased over 10 of these and have had very little issues with them. You may wonder what the issue was...human error.
All in all, GREAT company & EXCELLENT product! Michael Zeigler
Hartford, CT CS55
Customer Rating:
Like the product a lot because of size and the headset. The ear piece that goes behind the ear is a little hard on the ear. Maybe a soft cover would help? :)
Helen Pollard
GPSG West a Johnson & Johnson Company Vacaville, CA Awesome!
Customer Rating:
Absolutely everything I hoped it would be! Now I can leave my desk and multitask without having to run back for a phone call. In addition, I would recommend this to anyone who needs to get up from there desk and NOT miss a call! Love it!
Anna Barrett
Little Elm Dental Care Little Elm, TX Office Manager
Customer Rating:
We tried setting up the headset on our own, but it just didn't work right on the Cisco 7920 phone. We called Customer Support and the man that helped us was so friendly and assured that he would get it working. He asked us to try a couple of things that he knew had worked with other Cisco customers, and guess what? It worked like a charm. Great customer service!
Diane Daleo
IBEW Local 47 Diamond Bar, CA Plantronics CS55 Wireless Office Headset
Customer Rating:
I am an Assistant to the Principal of a High School and a Office Manager for 3 offices within the school. I am constantly on my feet to and from offices and following behind a Principal. (That's moving) In order to ensure that telephones are answered in a timely fashion, I decided to sample the Headset request sent in the mail. At first I thought, oh, another gadget, but said to myself oh well why not, to my surprise, my hands were now free, I could get up and walk away, and not worry about running back to telephone when I heard it rang, only to miss the call, I could speak to teachers and secretaries with peace, that I would hear that little beep that tells me theirs a call coming in. Some times, its so peaceful, I thought am I missing calls, did I do something wrong, but than a beep comes to assuring me, its ok. I love this wireless headset. It’s an assistant's dream.
Cheryl Murrell
Milford city, Assistant Manager
Customer Rating:
I love my Plantronics Wireless Headset. I have ordered 4 so far and still looking towards more orders in the future. This takes away the pressure of being confined to your desk all day long. This is like a little piece of freedom.
Lynda Sinclair
Laird Plastics Mississauga, CS55
Customer Rating:
My purchase of a Headset has inspired everyone in my office to purchase one!! They see how easy, convenient, professional it is. The freedom from the corded phone lets you multi-task with ease!! The only thing that would improve the unit would be a light to indicated you are on the phone-people think you are talking to them as you pass in the hall etc!!!!!!!!
Dianne Morris
South Pike School District Magnolia, MS CS55 -- a life (neck and shoulder) saver
Customer Rating:
I am very fussy when it comes to headsets -- especially wireless ones. The CS55, however, is an outstanding headset that offers tremendous value. It is a neck/shoulder saver, and offers sound clarity that delights me. The headset that came with my phone made many people I was talking with ask "can you switch to your handset?", and with the CS55 you can't tell the difference.
I like this one so much I'm going to buy one for my wife, who's been complaining about neck pain from all the time she spends on the phone at work. Chris Metcalfe
Silver Fox Productions Seattle, WA CS55
Customer Rating:
Excellent product. Allows our employees to move about their areas and still conduct phone business. A little pricey, but a good product.
Alisa LeDoux
Calgon Carbon Corp. Bay St. Louis, MS Extremely Good
Customer Rating:
I just purchased this headset and love it. Fits comfortably over your ear, or over the head with the band. It set up very quickly to my phone, pretty much plug and play. The reception is awesome, and so far battery life is great.....
As for negatives....no port to be able to plug an extra headset for someone to listen to the calls, and volume is a bit low, but acceptable. Bryan Hearn
Arlington Heights, IL WOW! WOW! WOW!
Customer Rating:
This product is absolutely unbelievable. I can't believe that I have worked this long without it. Where has this thing been all of my life? It just blows me away to be able to stand at the copier or in the middle of filing and be able to answer and end calls with the push of a small button. My work life has really improved by not being tied down to my desk with a phone cord. I would highly recommend this product. All I can say is: WOW! WOW! WOW!
William Falls
Lutheran Family Services in the Carolinas Raleigh, NC 
Product Purchase Options $299.95
Easy installation! Click here to view the easy setup guide for your Plantronics CS Series headset.
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