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Plantronics S12 Headset System

Plantronics S12 Headset System
The Plantronics S12 corded headset system

Features at a glance

  • Easy installation and use
  • All-in-one solution—includes headset and amplifier
  • Small design helps reduce desk clutter
  • In-use indicator light on the tip of the microphone lights up when you're on the phone, letting others know you're busy
  • Noise-canceling microphone reduces background noise
  • Convertible headset can be configured over-the-head or over-the-ear
  • DC Adapter (power supply) included
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Description

Plantronics S12 Telephone Headset System offers hands-free convenience and comfort.

Includes a 2-in-1 convertible headset for over-the-head stability or over-the-ear convenience, a noise-canceling microphone for superior sound clarity and the Firefly in-use indicator light that lets others know you are on the phone. Back to top

Technical Specifications

Manufacturer Plantronics
Type Corded
Wearing Style Convertible, On-the-Ear, Over-the-Head
Max Range / Cord Length 7 ft.
Connector Type (view connectors) RJ9
Weight 1.3 oz.
Lines: (telephone products only) Not Applicable
Compatibility Works with your existing single- or multi-line corded phone
Microphone Noise-canceling
Earpiece Leatherette
Color Black
Special Technologies Firefly in-use indicator light on microphone
Warranty 2 Year Replacement
Battery Life Not Applicable
Reversible Yes
Handset Lifter Compatible No
Busy Light Integrated
Quick Disconnect No
DC Adapter Compatible Yes
Digital Encryption Not Applicable
What's in the box? Plantronics S12 Amp, Plantronics Convertible 2-in-1 Firefly Headset, Plantronics Headband, Earloop, AC Adapter, User Guide
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Customer Reviews

Average Customer rating for this item: Plantronics S12 Headset System was rated 09 out of 10 by Customers (32 Reviews)

Do you use this product? Write a Review!
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08/04/2014
Thank you! Works great!
customer image marcy christopher
young insurance
rockford, MI
03/04/2014
Good product - did take us a while to figure out how to attach cushion piece for over the ear.
customer image Cinda McClure
Denver Skin Clinic
Denver, CO
This head set seems to be working well.
03/03/2014
This headset seems to be working well, after we worked with the company who installed our phone system and worked the bugs out. All seems to be well. Thank you for the tootsie rolls, it was very nice of you. We especially enjoy your great customer service!!
customer image Sue Gray
Pulaski Tickets & Tours
Pulaski, NY
New Headset
01/24/2014
We've found Headsets.com to be a very reliable provider.
customer image Craig Nolen
Women
Avon, CT
Show all (32 Reviews)
Very satisfied overall.
01/23/2014
The headsets we purchased are very convenient and function great. The over-the-head function is what we have decided works best for us. The over-the-ear piece does not fit well at all. The only other thing that we are noticing is that we will probably look to upgrade to a wireless headset at some point in the future.
customer image Marc Leavitt
OP&CMIA Local 797
Las Vegas, NV
Happy customer
01/14/2014
Used this headset at work and bought it for home office. Good volume control if more volume is needed. Person on other end does not know if you mute.
customer image Jay Hersey
Pasadena, CA
Love it...
10/23/2013
I used this set for years, with the over-ear style. I have a hard time getting headsets that fit, in either style so these were great! Clarity is great and very simple to hook up and use, even with older model phone systems. The only downside I have found is it is not a quick-connect cord, so you have to take it off to leave your desk/area.
customer image Tia Williams
CPI
Sheridan, WY
Good Headset, Good Price
04/19/2012
This headset works well with our older model phones.
customer image Laurie Krause
Simsbury Bank
Simsbury, CT
02/15/2012
From the initial phone call and Bree's help to the delivery and set up of the headsets it was a great experience!Thank you Thank you Thank you
customer image Krystal Stewart
Smile Magic
Denton, TX
Junk
01/24/2012
This thing is a waste of money. All it does is feedback and buzz. It's the worst thing I have ever bought
customer image Jane Eberhardt
Credit Express
Las Vegas, NV
Great product and customer service!
11/29/2011
At first I was skeptical on the quality of the headset at such a low price. All of that was changed when I made my first call. The headset allows hands free calling and the recipients report that the call quality is excellent
customer image Deborah Bradley
Lake Mary, FL
GOOD PRODUCT
03/01/2011
IT WAS REALLY EASY TO INSTALL AND WORKS GREAT.
customer image NATASHA SMITH
PROFESSIONAL BILLING AND MANAGEMENT SERVICES
MODESTO, CA
Plantronics S12
08/20/2010
Overall, we really like this headset. Would be great if it had a quick disconnect as our employees tend to switch desks and get up and down a lot.
customer image Jane Lostumbo
Rocky Mountain Orthopaedic Associates
Grand Junction, CO
Great Service and Packaging
08/03/2010
You guys rock - good product, friendly service, prompt delivery and CANDY IN THE BOX!!!! Way to go the extra mile!
customer image
The Dow Chemical Company
Spring House, PA
Superb Product
06/22/2010
I love my new headset. Being hearing impaired, it has allowed me to use the phone like a regular person. Now all I have to do is ask the caller to slow down!!
customer image Muriel Lawrence
Inside Out Green LLC
Ewing, NJ
05/13/2010
It's much better than the previous model I was using. It's much more comfortable and the audio quality is better.
The customer service was superb. The operator was thorough and friendly. Even though I had ordered the wrong model, the company honored the guarantee, and I was able to upgrade to what I really needed and to what was compatible with my system.

I've already been recommending the product and your company to my co-workers.
customer image Ron Porter
Awesome
03/23/2010
To use this headset is really simple, it is great to be handsfree. It is very comfortable and you can hear clearly. I love it.
customer image Bijleisi Luzon
Brothers car service I
Plantronics S12
01/12/2010
The sound quality and ease of use of the system is superb. The length of the cord attached to the headset could be a little longer and the mouth piece probably doesn't light up quite enough to make sure people know I'm on the phone because many people have told me they didn't notice it.
customer image Josh Peterson
WI
Amplified Headset
01/05/2010
We loved the customer service we received from the representative that helped us. He was very helpful. We like the headset. It does the job of amplifying the sound so that we can utilize the digital phone system that we purchased. The cord however is a little short for moving around, that may need to be addressed with an extension to the cord or returning the product for a cordless. The headset its self is a little bulky, but for the price we think it works well.
customer image Kirsten Sandman
Xenia Hospitality Solutions
Mercer Island, WA
Feedback on S12
08/24/2009
I like the ease of use and setup but most of all the "in use light" on the boom is the most beneficial. All headsets should have this light in my opinion. I do wish there was a wireless option with the light.
customer image Rodd Chadwick
Q2 Software
Austin, TX
Plantronics S12 Headset
07/22/2009
Like the sound quality. Callers say they can hear me much better than they did on my previous headset.
Would like it if the cord that attached the phone and unit were longer.
Overall, very satisfied.
Thanks
customer image Ruth Ann Combs
KY
04/10/2009
2nd purchase - love it
customer image Patrick Dwyer
CA
Fred
11/24/2008
Have try this product before and it work great for what I do. Easy to set up and clear. Just remember to tune the button on the side and you are up and running. Quick delivery. Ordered on Friday and received it on Monday. Love the over the ear instead of over the head mount.
customer image Fred Leong
BC
Plantronics S12
05/01/2008
Love the headset! Great sound and comfort. The people I've talked to say I don't sound mechanical or digital. Love it, Love it!
customer image Loree Ewald
Executive Park Eye Care LLC
Colorado Springs, CO
Plantronics S12 Headset System
04/23/2008
This is working great so far.
customer image David Morley
RA Performance Group
San Francisco, CA
Plantronics S12 Headset System
08/24/2007
I can't believe how much more we can get done in a day! These headsets are absolutely wonderful.
customer image Maren Waddell
Capitol Associates, LLC
Madison, WI
Plantronics S12 Headset System
08/18/2007
Superb! What a difference in sound from what I was using previously! A colleague recommended the Plantronics brand and it's easy to see why. Everyone that I've spoken to on our marketing team has remarked on how clear the sound is. And it's comfortable to wear for the hours that I spend on the phone.
customer image Joel Maxwell
The Maxwell Studio
Hastings On Hudson, NY
Plantronics S12 Headset System
07/27/2007
I love the sound quality compared to other headsets I've used. The holder is a great idea.
customer image Susan Buteau
Western Industries
Parsippany, NJ
Plantronics S12 Headset System
07/25/2007
The headset was easy to install and works perfectly. Very good product.
customer image Pelayo Vigil
Pelayo A. Vigil, CPA
Miami, FL
Plantronics headset with firefly mic
01/12/2007
We switched our entire organization to the firefly mic headsets. In the past it was impossible to know if the person at the desk next to you was on the phone, but now with the firefly, a quick glance tells it all. An excellent improvement!
customer image Chip Welfeld
Company name
200 Martin Luther Ki, FL
Excellent Value
10/06/2006
We purchased the Plantronics S12 systems for our office and are very satisfied with the quality. The all-in-one system was the best value and provides easy setup, clear sound, and is simple to use. I liked the convertible option, but was slightly disappointed with the ear piece fit, but the over-the-head style is weightless and comfortable. I was also impressed with the service of the customer reps at headsets.com. They made my purchase quick and enjoyable. Thank you!
customer image Valerie Duffy
Warner Press
Anderson, IN
The best headset system on here to get!
01/05/2006
I work for a car dealership and I am constantly on the phone, what better headset system to have than the Plantronics S12 System. My favorite features of this system is the lighted indicator on the side, it let's anyone who may walk up to me, know that I am on the phone. It also gives the headset a lot of class. It is extremely versatile, you can choose to wear it on your ear or over your head, and you can even switch sides that it is on, as easy as 1...2...3! The amplifier it's self not only makes it better to hear the customer but you can also adjust your volume as well. Really a great, inexpensive, and recommended system.
customer image James Johnson
Long McArthur, Inc.
Salina, KS

Product Purchase Options

Catalog #: 1507

Customer Rating:
Plantronics S12 Headset System was rated 4.5 out of 5 by Customers (32 Reviews)
Manufactured by: Sennheiser
4.5 based on 32 reviews
17229116719
$129.99 $129.99
New
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

Compatibility Guaranteed

The Plantronics S12 Headset System is compatible with 98% of all office phones! If you'd like for us to check your specific phone, just click below:

Click here and a Headset Specialist will respond within 2 business hours!

What Customers Are Saying

Average Customer rating for this item: Plantronics S12 Headset System was rated 09 out of 10 by Customers

Customer Rating:
06/22/2010

I love my new headset. Being hearing impaired, it has allowed me to use the phone like a regular person. Now all I have to do is ask the caller to slow down!!
Read Full Review

Customer Rating:
01/05/2006

I work for a car dealership and I am constantly on the phone, what better headset system to have than the Plantronics S12 System. My favorite features of this system is the lighted indicator on...
Read Full Review

Customer Rating:
01/12/2007

We switched our entire organization to the firefly mic headsets. In the past it was impossible to know if the person at the desk next to you was on the phone, but now with the firefly, a quick...
Read Full Review

Read All 32 Customer Reviews