I was having trouble charging my unit, and the Headsets tech tried her best to resolve the problem over several days, and when she couldn't, had a brand new unit sent to me. It is working perfectly, thank her very much

I love the clarity of the sound on this headset.
I am now using this for: a
All my telecalls. The people who are on live for the trainings are reporting excellent sound, and the recordings are coming out SO much clearer than they were with my previous headset.
2. My meetings with clients, both via the phone and Skype. Its quality has expanded my ability to make calls through my computer, which makes everything way easier and cheaper for me.
3. My recorded products. I am now using this to create my new recorded products, which I create via audio acrobat.
So - functionally, this headset has replaced both my landline AND my Zoom recorder. It will pay for itself in about a month, dollars and cents wise, and was worth its cost IMMEDIATELY just in terms of the improved quality of what I am delivering.

Thank you.

My one regret is that I did not order the model with one earpiece, so I can use it for recording a live training, and still feel connected to the audience. I will be using it in that way this weekend, but would prefer the other model. The problem is: I cannot live without this long enough to send it back.
THAT's a pretty great problem to have, isn't it? LOL.

I recently purchased this system, I paid $369.95. The only thing I would do differently, would be to upgrade to the more expensive headset because I did not realize until after it arrived and was set up, that I cannot answer or hang up calls with the headset however, with the upgraded version you can...

Otherwise, the hearing is fantastic! I can turn up or turn down the volume easily or, mute it completely. For the first time EVER, people can hear me clearly, as if I am talking on a regular phone and I can hear those that talk softly easily as well. I highly recommend this phone.