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Genuine Plantronics CS50 & CS55 Replacement Battery

Genuine Plantronics CS50 & CS55 Replacement Battery

Features at a glance

  • Genuine replacement battery for the CS50, CS50-USB, CS55 and CS55 Micro, CS351, CS351N, CS361, CS361N, AWH55, CS510 and CS520
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Description

To get peak performance from your wireless headset replace the original Lithium-Ion battery with a new one. Back to top

Technical Specifications

Manufacturer Plantronics
Type Wireless
Wearing Style Not Applicable
Max Range / Cord Length Not Applicable
Connector Type (view connectors) Not Applicable
Weight 0.2 oz.
Lines: (telephone products only) Not Applicable
Microphone Not Applicable
Earpiece Not Applicable
Color Grey
Special Technologies Not Applicable
Warranty 1 Year Replacement
Battery Life 1.5 - 2 years
Reversible Not Applicable
Handset Lifter Compatible Not Applicable
Busy Light Not Applicable
Quick Disconnect Not Applicable
DC Adapter Compatible Not Applicable
Digital Encryption Not Applicable
What's in the box? Plantronics CS50 & CS55 Replacement Battery
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Customer Reviews

Average Customer rating for this item: Genuine Plantronics CS50 & CS55 Replacement Battery was rated 09 out of 10 by Customers (221 Reviews)

Do you use this product? Write a Review!
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Thankful!!
Customer Rating:
10/20/2014
The headset only lasted half the day. Noce to be able to rely on it til 4:30PM/
Juleeya Daly
Perras Mechanical
Branftord, ON
Customer Rating:
10/16/2014
Lisa Palcso
Meester Insurance Centre
Smithville, ON
Customer Rating:
10/03/2014
Representative was pleasant and very helpful with my questions.
white john
Millennium Brokerage Group
Pasadena, CA
Customer Rating:
09/29/2014
Valerie Smith
The Steel Yard, Inc.
Paragould, AR
GREAT to be able to use my headset again
Customer Rating:
09/25/2014
Josh was a great help. Loved the tootie rolls, if you can send more. Thank You CAROL
Carol
Michigan Peat Co
Sandusky, MI
Customer Rating:
09/19/2014
All is well so far! Quick prompt and courteous service, followed by tootsie rolls in the box with new battery. What more could I ask for ('cept more tootsie rolls!)
Kathy` Davis
Bruce Hubbard, M.D.
San Diego, CA
Customer Rating:
09/19/2014
Thank you for always being cheerful and helpful!
Great customer service.
Skadsen Colette
Eastmont
EAST WENATCHEE, WA
CS50 Repl Battery
Customer Rating:
09/15/2014
worked like a charm.....heatset up and rolling again......and your tech person even helped to reprogram the headset.....You all are the BEST!!!
sandra guy
Howard Maxwell Agency Inc.
Cartersville, GA
Awesome Service
Customer Rating:
09/12/2014
Thank you for consistently providing the best customer service. Staff is very knowledgable giving helpful suggestions and educating along the way. Thank you for caring about your customers and for the tootsie rolls that are always a special treat.
Hunt KerriJo
City of Boulder
Boulder, CO
Customer Rating:
09/11/2014
Kristen Rath
Dr Fred Riddle
Iowa City,, IA
Replacement Battery
Customer Rating:
09/04/2014
The ordering and receiving of the battery went off with hardly a hitch. (The only hitch was our company CC would not work on your sight, so certainly not your issue)
I am very happy with the whole process. Would not hesitate to order from you again should that ever be necessary and would recommend you to others.
Anita Johnson
Valley Power Systtems
Bakersfield, CA
Great recommendation!
Customer Rating:
08/26/2014
Ready to order another headset when the representative I spoke with said my issue sounded like a simple battery problem. He was right! Everything is working great. I appreciate the honesty. Will certainly order new from your company when the need arises. Thanks again!!
Pauline Handy
V.F. McNeil Insurance
Branford, CT
Customer Rating:
08/26/2014
Got just what I needed. Thanks

Worked Great
Customer Rating:
08/25/2014
Just needed a replacement battery for two of our headsets...these headsets are going on over 5 years now! Great quality!
Jessica Gavin
Law Offices of Mueller & Haller, LLC
Belleville, IL
Customer Rating:
08/22/2014
Jerry Curre
Rochester Commercial Real Estate Co Inc
Rochester, NY
Customer Rating:
08/22/2014
Dani Varela
Elizabeth High School
Elizabeth, CO
Works Great
Customer Rating:
08/21/2014
Thanks to Dan, my headset is back to working, no crackling at all and the battery charges beautifully.
Katie Schuld
Summit Tree Sales
Lawrence, MI
AWESOME
Customer Rating:
08/14/2014
I am so happy to have my headset back up and working properly!

Thanks to Headsets.com!!
Sandra
TX
Looking Good
Customer Rating:
08/06/2014
Great service
Charles Taylor
Alemeda County Public Works
Dublin, CA
Customer Rating:
08/04/2014
Linda Constable
University of Prince Edward Island
Charlottetown, PE
CS50 & CS55 Replacement Batery
Customer Rating:
07/31/2014
Have had no issues with them. They work great
Robles Leona
Arizona Wholesale Supply Company
Phoenix, AZ
feedback
Customer Rating:
07/31/2014
Just ordered a new battery. Can not survive without my headset. What should I do with the old battery? Was sad I did not get any chocolate tootsies. lol Got it quicker than expected.
lisa russell
arena eye surgeons
columbus, OH
Great experience
Customer Rating:
07/22/2014
The overall experience of placing the order on your website via the live chat was fantastic. The person who helped me knew her stuff and had all the information about us she needed and the order was placed smoothly and efficiently. It also arrived promptly. Thank you.
Jerry Dye
Nth Degree Systems LLC for Summit Financial
La Mesa, CA
Customer Rating:
07/15/2014
Very helpful and guided me in the right direction
Barbara Shane
Vallejo Realty Management
Vallejo, CA
Great Service
Customer Rating:
07/15/2014
I received the replacement battery for my headset within two days! It was even sooner than was predicted. I use my headset every day and don't want to be without it.
BONNIE FOX
CLAVERACK REC
WYSOX, PA
Customer Rating:
07/03/2014
Works great! Thanks for the quick delivery and the tootsie rolls, too!
Susan Faulkner
US Grant Elementary
East Wenatchee, WA
Battery Questions
Customer Rating:
07/02/2014
I talked to Jeff Martin and is was extremely helpful. I told him the problem that i was having and he stepped me through what i needed to do and got the battery ordered for me right away.

It was a great experience.
Chine Strobel
Montana Fish Wildlife & Parks
Helena, MT
still not working
Customer Rating:
07/02/2014
replacing the battery did nothing. Headset is still cutting out constantly.
Christine breck
Customer Rating:
06/25/2014
All of your service people are great. This one is no exception.
Barbara Eustis
Management and capital partners
Bronxville, NY
Customer Rating:
06/23/2014
Working great so far!
Cynthia Long
Community Eye Care
Charlotte, NC
Customer Rating:
06/20/2014
Brenda Sharpe
Lewis County Mutual Ins. Co.
Lewistown, MO
Thank you
Customer Rating:
06/18/2014
I so appreciated the help from customer service to figure out the problem. It was, indeed, a battery issue, and I am doing business as usual! Thanks so much! Oh! LOVED the Tootsie Rolls..and CHOCOLATE too!
Deb Lukensmeyer
Farm Bureau Insurance
Hampton, IA
Customer Rating:
06/17/2014
Working great, but it was hard to disconnect and then reconnect the new one. Finally used some pliers. Seems to be working well.
Cynthia Long
Community Eye Care
Charlotte, NC
Customer Rating:
06/06/2014
Just put a new battery in my headset and it works just like the first day I have used this model. This battery last a long time. I take over hundreds of calls a day! It works GREAT! Thanks for a dependable product. Thanks for the tootsie rolls! (I like Heath Bars better) lol!! Thanks for all the years of service & products.
Loretta Kirbo
Ferguson Enterprises
Round Rock, TX
Customer Rating:
05/12/2014
Thanks again for all you all do, you are the best and when I order, it comes right away, everyone is always so nice and accommodating!!!!!!!
Janis Murray
Harford Primary Care, LLC
Bel Air, MD
Customer Rating:
04/30/2014
Got the batteries when you said and they have taken care of my problem.
David Harrell
Harrell Insurance & Financial Services
Greenville, NC
Replacement Battery was PERFECT
Customer Rating:
04/30/2014
As soon as we replaced the battery my headset worked!! YEAH!!! Thanks SOOOOOO much!! I love my headset!
McManus Sandy
Law Office of Sandra J. McManus
San Jose, CA
Replacement Battery
Customer Rating:
04/30/2014
The battery was easy to access and replace.
Sharon McKey
ONEOK Gas Transportation
Shawnee, OK
Customer Rating:
04/30/2014
We love your products, and is always a placer talking to you.
Headsets company had the best nice people and great service.
Thank you!!! :-)
Maria Castaneda
Speed, Seta, Martin & Trivett, LLC.
Lawrenceville, GA
Customer Rating:
04/29/2014

Great service!
Customer Rating:
04/24/2014
I ordered the replacement battery and it was delivered the next day! Awesome!
Lisa Brengan
Mason County Fire District 4
Shelton, WA
love headsets!!
Customer Rating:
04/24/2014
battery ordered came throgh quickly as expected my rep who I dealt with was very knowledgable and courteous
John Taggart
John W. taggart & Son Insurance
Bath, NY
CS50 & CS55
Customer Rating:
04/24/2014
for a wireless headset these things take a beating and keep on going. the people who uses these get a little bent when they have to replacement the batteries for the simple fact they hate their handsets. they adore their headsets it has saved more creaked necks from years of handset use. thanks for your prompt attention on replacements and having parts available quickly.
Sue Schoen
Westbrook Mfg
Houston, TX
Customer Rating:
04/16/2014
Cheryl Fisher
Woolwich Transit Inc. o/a Kiwanis Transit
Elmira, ON
Customer Rating:
04/16/2014
Good product. Great service. Love your company!
B T
Wellness Chiro
CA
Battery worked, shipping was fast
Customer Rating:
04/11/2014
excellent customer service and fast shipping, product works.
Jacyn Gallagher
Salem, OR
Customer Rating:
04/10/2014
Carmen Burke
Alvarado Orthopedic Medical Group
San Diego, CA
Customer Rating:
04/10/2014
Headsets.com has the best customer service reps around!
Dean Carol
Carol Dean & Associates, Inc.
Peachtree Corners, GA
battery order
Customer Rating:
04/07/2014
Quick delivery
Andrea Socia
Dermatology Associates of West Michigan
Grand Rapids, MI
CS50 battery replacement
Customer Rating:
04/04/2014
Very happy so far with the new battery.
Cathy Christensen
ProHome of Nebraska
Omaha, NE
Order review
Customer Rating:
04/04/2014
Great and timely service.
Dave Gerber
Security Insurance, Inc.
West Bend, IA
Customer Rating:
04/01/2014
Items arrived quickly! We appreciate that!
Rose Stevenson
Stevenson Dental Clinic for Children
El Paso, TX
Order Feedback
Customer Rating:
03/27/2014
The replacement battery fixed my problem. When I opened the backing on my headset it broke. When I called to purchase a replacement I was given two for free, since it was a common problem. Customer Service is awesome at Headsets.com. Thank You!!
Cindy Herzog
THE STOREHOUSE OF RELIGIOUS GOODS
MANCHACA, TX
Customer Rating:
03/27/2014
need to work on the static when away from the base
Rona Fischer
Carbondale Insurance Service
Carbondale, CO
Okay
Customer Rating:
03/26/2014
All Good
Dale Engel
Insurance Plus Inc
Hastings, NE
new battery
Customer Rating:
03/25/2014
It works!
Karrie Nordell
H. Hardcastle School
Edam, SK
Battery replacement
Customer Rating:
03/20/2014
Even tho it is $43, this new battery keeps my headset going for 2 more years each time. And they sure made it easy to get
bruce Tallakson
bruce Tallakson~Tax Services
Murphys, CA
Thanks for the replacement battery
Customer Rating:
03/19/2014
Pinching the sides of the battery compartment cover was not as easy as pinching my grandchild's cheek. I finally succeeded with pliers to open the cover and replace the battery.
MARC SALZBERG
Salzberg Law Office
DENVER, CO
Customer Rating:
03/12/2014
Ann Knoche
Heritage Texas properties
Houston , TX
Customer Rating:
03/07/2014
My phone is working again - thank so much for your help in determining what the problem was and how to resolve it!

P.S. and tootsie rolls were just fine as well :)
Alice Froese
South Oaks School
Grunthal, MB
Customer Rating:
02/28/2014
Golla Kathie
Waters Elementary
Fond du Lac, WI
replacement battery
Customer Rating:
02/25/2014
works great. support staff is wonderful!!!
Caroline Murphy
Caroline M. Murphy, DDS
Montpelier, VT
Recieved Battery
Customer Rating:
02/19/2014
As usual great service! Received the replacement battery the very next day!
Sue Lowe
BPI Custom Printing, Inc
Sacramento, CA
Customer Rating:
02/13/2014
Emily M
Stratford Dental
Bloomingdale, IL
Customer Rating:
02/13/2014
Replaced the batteries on both headsets, working just fine! Gentleman helping very helpful and nice customer service.
Vicki Haley
Des Moines Pediatric Dental Center
West Des Moines , IA
Battery
Customer Rating:
02/13/2014
we were having trouble with the sound quality (customer having a hard time hearing us) so far it seems to be helping. Thank you for including the instructions to change the battery.
Sue Wilson
McFee Technologies
Battle Creek, MI
Reorder
Customer Rating:
02/10/2014
The product was a battery, no comment necessary. Reordering was easy and quick.
Sue Glidden
Allen/Freeman/McDonnell Agency
Brewer, ME
I ordered a battery for one of our people
Customer Rating:
02/07/2014
Everything is just fine with the new battery. Thank you!
Kathy
PA
Customer Rating:
02/06/2014
battery was fine, person on phone order was very helpful.GREAT customer service.
JANE
Caroline M. Murphy, DDS
Excellent Experience
Customer Rating:
02/03/2014
Not only did the sales person know exactly what I needed, she told me that I would receive the product in 3 business days. I was shocked that my order arrived the next day which was a Saturday.

Customer Rating:
01/25/2014
Excellent Customer Service.. Order received promptly. The stickers on the box letting you know who handled your order and the surprise Tootsie Rolls. Very thoughtful and appreciated.
Jolene Keziah
Union County
Monroe, NC
everything works great
Customer Rating:
01/16/2014
thanks so much!
Brenna Cochran
Drs. Fine, Hoffman & Sims, LLC
Eugene, OR
Customer Rating:
01/16/2014
The batteries were received timely and ordering is made easy. Love the tootsie rolls, thank you
MaryAnn Walker
Family Doctors, LLC
Swampscott, MA
Customer Rating:
01/15/2014
Received product in a timely manner and thanks for the candy. Great customer service.
Pam Griffin
Univar
San Antonio, TX
Customer Rating:
01/02/2014
It was a pain to remove the cover so I could replace the battery. Then I still had the weird loud static noise. The person I talked to on the phone ws very helpful in helping me do a reset so I could use the headset again.
Alix Day
Dr. G. Chew
Victoria, BC
Batteries for wireless headsets
Customer Rating:
12/31/2013
The product has a good service life and when it needs replacement it is quick and easy. The product comes with environmental information for prober disposal.
Lee Gillow
Airways Freight Corporation
Fayetteville, AR
Thanks for your help!
Customer Rating:
12/30/2013
I ordered a replacement battery for a headset and the Customer Service person I talked with assisted me in the battery replacement. Thanks!
Gayelee LaGrange
LivINN Hotels
Burnsville, MN
Customer Rating:
12/27/2013
The only thing that I did not like when I was changing the battery is getting the door off of the headset. It was really hard but eventually it did come apart
Kelly Steinmetz
Nowlan & Mouat LLP
janesville, WI
Customer Rating:
12/27/2013
Customer service was great!! Received the product in two days, fabulous! The instructions to replace the battery that were sent in the box were incorrect. The customer service rep on the phone Thursday was great in assuring me that I had received the correct batteries and walked me through instructions of getting them put in. He also emailed the instructions to me. Again the customer service was great. Very satisfied with everything.
Thank you!!
Kelli DeMorrett
Midwest ENT Specialists
Woodbury, MN
Customer Rating:
12/23/2013
works great now .. batteries easy to install..
Jill Burns
ThedaCare
Appleton, WI
Wow...
Customer Rating:
12/18/2013
I don't even remember when I bought my headset, but this is the first battery replacement and I know it's been YEARS! My staff wishes there were a flashing red light so they'd know when I'm on the phone!
Cynthia Kershner
Clinton Courier Newspaper
Clinton, NY
Customer Rating:
12/18/2013
Came the next day. Thanks.
Sharon Moraes
Marin Independent Journal
San Rafael, CA
Customer Rating:
12/03/2013
batteries are batteries but Headsets.com makes ordering batteries special...superior customer service..love the tootsie Rolls..too funny..thanks for the smile and the followup
terri kerr
odessa, FL
Yeah!
Customer Rating:
12/03/2013
Thank you for sending my replacement battery so quickly! And thanks for the Tootsie Rolls, too. It was kind of like Christmas, opening your box!
Kathy Penner
Stafford & Westervelt, CPA
Chanute, KS
Customer Rating:
12/03/2013
Jennifer Steed
Unified Trust Company
Lexington, KY
Battery
Customer Rating:
11/27/2013
It's fine. Easy to install and is working fine as expected.
Vince Profeta
Allstate
Pittsburgh, PA
battery
Customer Rating:
11/21/2013
Battery worked! Just not the easiest thing to get back in. Back in business. Thanks!
Veronica Pardee
Minden Chiropractic
Minden, NV
Customer Rating:
11/13/2013
As this is just a battery and the headset is working fine, I'm totally satisfied. The tootsie rolls were a great bonus and smile maker for sure, thanks! The lady I had on the phone was extremely helpful. Your service was great!
Pat Duncan
Ministry of Children and Youth Services
Orillia, ON
Battery Replacement
Customer Rating:
11/12/2013
Battert Replacement on our CS55 was not the problem. We had to order a new headset.
Rebecca Douglass
Capital Management of the Carolinas LLC
Charlotte, NC
clear title
Customer Rating:
11/01/2013
The batteries are exactly what we needed. Many of our secretaries have your headsets and find them comfortable and such a benefit to our workday.
Nancy Batchelder
Exeter High School
Exeter, NH
Customer Rating:
10/31/2013
Easy to install !
Jeannie Johnston
Drs. C & R Jackson
Lindsay, ON
Plantronics Wireless CS Series Replacement Battery P/N# 6439
Customer Rating:
10/21/2013
Headset works lots better now. Thank you
Daphne Ziegler
Clausnitzer Dentistry, P.C.
Bismarck, ND
Battery Replacement
Customer Rating:
10/18/2013
Before the new battery I heard complaints of my voice fading in and out, now that no longer happens. The other items is the battery life.
My only negative is the rep never mentioned the shipping fee when she took the order, I think that should have been mentioned.
Curtis Clark
Allstate Insurance
Las Vegas, NV
Batter Replacement
Customer Rating:
10/04/2013
Great customer service. Prompt, pleasant and professional. Great follow-up. Headset seems much better now.
Pauline Handy
V.F. McNeil Insurance
Branford , CT
Great Job
Customer Rating:
09/25/2013
as a small business owner, Cost of anything is always a sore spot. That aside, you all exceeded my expectations in your efficiency and friendlyness. The part came a day earlier than expected. Thank you
Rich Pyle
Rich Pyle Ins. Agcy., Inc
Houston, TX
Great Product!
Customer Rating:
09/04/2013
My old battery lasted 5 years, so I wasn't too upset about replacing it. It was easy to install and works great!
Jen Wamboldt
Mercer, PA
Customer Rating:
07/10/2013
Love the product. Love the service. Didn't take long to ship.
Helen Glenn
Office of Federal Programs
Macon, MS
Customer Rating:
07/04/2013
The battery was excellent as it charged the wireless headset.
Iona Donnelly
Grey County Social Services
Owen Sound, ON
Customer Rating:
06/12/2013
You have always been an excellent company to work with. Any time I have called you have taken care of us.
Patricia Brock
West McDowell Junior High
Works Great!
Customer Rating:
05/16/2013
Helpful staff at Headsets.com and the product works great. Thank you!
Sarah Kennedy
El Cajon, CA
Excellent product, easy to install
Customer Rating:
05/07/2013
The battery held up well (I use my headset every day of the work week) and replacing it took less than a minute. Headsets.com makes me feel like a valued customer!
Daniel Peterson
GlaxoSmithKline
Research Triangle Park, NC
Happy customer
Customer Rating:
04/30/2013
I called thinking I needed a new headset but the customer rep explained taht I may only need a battery. She ordered the battery and I got it in two days. Now my headset work great. Thank you for your great customer service. I will be a customer for a long time to come and always recommend your products to others. Jim
Jim Ward
Tallgrass Energy
Kearney, NE
Customer Rating:
04/29/2013
i love everything about my headset, i can't imagine working w/out it.
ROCHELLE BLANCHARD
FARM BUREAU INS
PLATTENVLLE, LA
battery replacement
Customer Rating:
04/24/2013
Only issue is getting the cover off the back of the headset without breaking anything. also the battery connection is so small it is somewhat difficult to disconnect without disrupting the wiring. But otherwise it was an easy install and seems to be working fine but havent had an opportunity to use it for an extended time.
Kathy Rupert
West Seneca Central School District
West Seneca, NY
Customer Rating:
04/19/2013
I ordered this battery for a co-worker, and she says that her wireless headset is working fine now.
Thanks!
Rox Ann Dowe
International Paper
Redwood, MS
Customer Rating:
04/17/2013
Sandie Klein
Hanson Lab Furniture, Inc.
Newbury Park, CA
new battery
Customer Rating:
04/10/2013
I thought it was a bit tricky to open the battery chamber but once apart and one gets the connection split the battery pops in and once charged it works like a charm... in fact maybe the other headset could use a new one too...it holds its charge for a shorter and shorter period of time
joan moseley
joan moseley design, inc.
pasadena, CA
Customer Rating:
03/26/2013
Service was awesome. We received the battery sooner than expected.
Denise Watters
Kidney Associates of KC
Kansas City, MO
Customer Rating:
03/21/2013
battery is working great & taking care of the problems I was having. Thanks
Diana
Dockstader Dental Lab
Fresno, CA
Replacement battery
Customer Rating:
03/14/2013
The battery works great- perhaps you could include the installation instructions as I could not find the quick start booklet. However, after I contacted your company - I received them via email
Sue
Motion Plus Physiotherapy
Gueph, ON
Customer Rating:
03/13/2013
I plugged it in and it is charging and keeping me with a working headset all day long.
Tom Thomson
Chatham Savannah MPC
Savannah , GA
yea
Customer Rating:
03/09/2013
thanks for the quick turn around on the order. I take about 350 calls a day and lifting the handset was a pain since I do data entry as well.
Carol
Jerry Ulm Dodge, Chrysler, Jeep
Tampa , FL
Customer Rating:
03/07/2013
the only complaint I would have about the recent purchase (battery pack) is that the battery connection is VERY difficult to take apart, other than that very satisfied
Sue Belanger
Dr Christine Suess
Cornwall, ON
Battery
Customer Rating:
03/01/2013
Great product. I have used it for about 10 years now. Sales contact was exceptional and friendly.
Rene Douville
Home
Richmond, ON
Customer Rating:
02/27/2013
Head set excellent. Battery delivered overnight. I called for assistance installing battery. Support was friendly, helpful and understanding. Great Service
Bill Driscoll
Realty Executives Nevada
Gardnerville, NV
Plantronics Replacement Battery
Customer Rating:
02/27/2013
Product works well. However, I have discovered a lower price on another website.
Michele Smith
Baltimore Life Insurance Co
Owings Mills, MD
battery replacement
Customer Rating:
02/20/2013
Service is spectacular! It was great fun to receive my new battery with mini tootsie rolls with the styrafoam noodles - a fun touch indeed! The only difficulty was getting the cover off, but after that, all works great. Thank you for an inspiring customer experience!
Sharon Molnar
McMaster University
Hamilton, ON
Customer Rating:
02/13/2013
My online chat with the sales representative was exceptional!
She was very helpful and courteous.
Terri Clay
Vineland Nazarene
Vineland, NJ
Replacement Battery for Headset
Customer Rating:
01/28/2013
Have had my headset for years now and finally had to break down and buy a new battery. My headset was only holding a charge for 1 - 2 hours. Got my new battery and now holds full charge. Very easy to change out and wish I'd done it sooner. I LOVE these headsets!
Sue Lowe
BPI Custom Printing, Inc
Sacramento, CA
Solved The Problem
Customer Rating:
01/08/2013
The old battery would only last half the day. Headsets.ca provided an easy and quick solution by providing the matching battery. The headset lasts an entire day and then some now, as if it were new again. I look like the hero in IT.
Brent Heidman
St. Catharines, ON
Headset replacement batteries
Customer Rating:
11/15/2012
Wonderful customer service! Quoting was quick and shipment arrived in a very timely manner. Headsets are working great.
Janet Wegner
Helwig Carbon Products Inc
Milwaukee, WI
Customer Rating:
11/14/2012
Battery is exactly what I needed. The rep. that took my oder was nice enough to ask questions on what my issue was in case it wasn't my battery that needed replacing.
Karen Mueller
Welk Resorts
Escondido, CA
Customer Rating:
08/16/2012
I had a great experience with ordering my battery replacement. It arrived within 24 hours! It was definitely a positive experience. Kevin was friendly and professional. Thanks again for all your help.
Alicia Bolen
Allstate Barri Insurance Agency
Sunnyvale , CA
Headset batteries
Customer Rating:
07/16/2012
It is difficult to get the back of the headset off to replace the batteries, otherwise, they are easy to change.
Shelley Hess
MRI Center
South Bend, IN
Replaced Battery
Customer Rating:
06/20/2012
I replaced the battery and it charged, but I cannot get it to work at all. I cannot hear anything through the headset. Help
Wendy Crippen
Marysville, CA
Customer Rating:
05/24/2012
Replacement battery installed and working well. Simple fix for volumne levels that had diminished.
James Parrish
James C Parrish DDS
Walla Walla, WA
Made my headset like new again!
Customer Rating:
05/18/2012
My Plantronics CS361N wireless headset is about 3 years old. Over time the battery life decreased to the point where I'd have to put the headset on the charger after every call. The replacement battery has made my headset like brand new again and I can go the whole work day without having to recharge. The replacement battery was TOTALLY worth it!
Brian
Brooklyn, NY
Customer Rating:
04/19/2012
39.00 for one battery, i do not recall it bieng that high in price.
Jana Goldberg
Coen Florida
Sun City Center, FL
Poor Reception.
Customer Rating:
03/25/2012
One of our CS55 headsets was working poorly. In and out reception. Hard to hear. Online chat with Sheena Desourdy who diagnosed the problem. Shipment of battery was carefully packed with love from Matthew. Nice touch on the sticker. It came a day early. Headset works like brand new. Received a thank you card from Sheena. Once again, nice touch!! A++ for customer service. This is again why I have referred your company to dozens of companies I insure.
John Fleur
John Fleur Agency
Clinton Township, MI
Customer Rating:
03/22/2012
Jamila
Metropolitan Lumber and Hardware
New York, NY
Battery
Customer Rating:
02/24/2012
Headset is working great with the new battery!
Brenda Karbowski
Steve
Wisconsin Rapids, WI
Customer Rating:
02/24/2012
I appreciate buying just the battery and not a new phone, but the cost of the battery was a little pricey.
Nancy Michael
MD Business Solutions
Blue Ash, OH
Customer Rating:
12/20/2011
Correct size after another company told me I didn't know how to put the battery in correctly!!! Go figure!!!!!
Donna Straka
Fortney & Weygandt, Inc.
North Olmsted, OH
Customer Rating:
12/16/2011
All of the people at your office are so helpful. Janet
Janet Ferguson
Janet Ferguson, CPA, PC
Littleton, CO
Customer Rating:
12/06/2011
Scott Visbeek
Sterling Associates
Whitinsville, MA
Courtney Wight
Customer Rating:
10/14/2011
Courtney was very helpfull, my package came very quickly and for an added touch she put tottie rolls in my box. She also gave me a few quick ideas of places to go in SanFransico on vacation next week. Hats off to here great service!!!!!
Sherrie Graham
United Southern Bank
Astor, FL
Customer Rating:
09/29/2011
Your company has always been outstanding in their customer service area - they have been kind and treated me with respect and a friendly manner that makes me feel good about sometimes have to ask for help.
Diane Edwards
Meath Financial Group
Minneapolis, MN
Customer Rating:
06/13/2011
Our headset was not remaining charged and after troubleshooting several things we decided to order a new battery. That ended up not being the problem...we called and spoke to one of your customer service reps and discovered a control on the side that was not set correctly - we are now trying that. If that ends up not being the fix we will most likely be calling back.
Michelle Holmes
CSUC
Chico, CA
Bravo!
Customer Rating:
05/19/2011
The new battery did not solve my problem.
Your fantastic person in technical did! The unit had to be re-set. He walked me right through all the steps. Great job!!
Greg Baldini
Cleveland Polymer LLC
Bedford Hts, OH
Customer Rating:
05/12/2011
AFTER WE WERE ABLE TO GET OUR CORP. CREDIT CARD TO GO THRU, SERVICE WAS GREAT AND DELIVERY WAS EXCELLENT.
SHERRY KING
MASTHEAD HOSE
HOUSTON, TX
Recommend Headsets .com to anyone
Customer Rating:
04/21/2011
Thanks for the quick shipping and the great product .
BILLY GREENE
Eastman Chemical Company
Kingsport, TN
Customer Rating:
03/24/2011
Technical service was excellent on 2 occasions in determining that the battery in my headset (CS50)was defective.I had no problem whatsoever in replacing a defective battery. The problem appears to have been resolved.I have been able to use the cordless headset for up to 1-1/2 hour (as in the past) without any interruption in service.
Sideny Friedman
Williamsville, NY
Customer Rating:
03/22/2011
Everything went well, received the battery when I was told I would, and the headset is working just fine.
John Brady
Duncansville, PA
Works Great!
Customer Rating:
03/15/2011
Ruth
RxStat
St Petersburg, FL
Replacement Battery
Customer Rating:
03/09/2011
I found it a little difficult to get the piece off in order to put the battery in. Otherwise, I love my headset.
Carrie Taylor
Lauria Tokunaga Gates & Linn
Las Vegas, NV
CS55 Replacement Battery
Customer Rating:
02/23/2011
No problems. Received he battery on time and I'm back to work! Needed the longer talk time.
Paul Hamilton
A Place for Mom
Schertz, TX
Battery Replacement
Customer Rating:
02/10/2011
I was very impressed with the detailed instructions (with pictures) on how to replace the battery correctly. Taking off the battery cover is difficult and your tips helped.
K Scott
Tacoma, WA
Customer Rating:
12/28/2010
I ordered this battery one month ago, and it's already dead. Does that sound right? Today is 12/28/10. Linda Frazier
L Frazier
Women Partners in Ob/Gyn
San Antonio, TX
Customer Rating:
12/22/2010
Should have replaced a year ago. Makes a big difference!
Linda Boudreau
Optometric Associates
Greene, ME
Customer Rating:
11/29/2010
I spoke with Bren and he was extremely helpful and fixed my problem with just a few adjustments and now my headset is working great.
TAMRA OHARA
ADP
HOUSTON, TX
Customer Rating:
11/22/2010
Made ordering real easy!
Scott Roby
Luther King Capital Management
Fort Worth, TX
Customer Rating:
11/21/2010
We only ordered a battery but the experience of doing so was great. A wonderful company to work with!
MaryEllen Mendl
Vermont 211
Essex Junction, VT
from Jim Wilson
Customer Rating:
11/09/2010
I liked the instructions (easy to follow) as I was able to put in the new battery for Jim and by the time he got to the office it was fully charged.
Keeps the boss happy but I ate the candies. Thanks for that too as I like those kind. Cheers, Pat
Pat Benvie
Dundee Wealth
Mississauga,, ON
Replacement Battery
Customer Rating:
05/12/2010
All of your products have been extremely helpful and dependable. Your support staff is excellent! When I call with questions or to place an order everyone is always helpful.
Lori Turnbach
Hematology Oncology Associates
Allentown, PA
Headset/battery
Customer Rating:
05/12/2010
Continues to work great. Love your product.
Leslie Christensen
City of Copperas Cove-Public Works
Copperas Cove, TX
Easy to install
Customer Rating:
05/06/2010
My original headset battery was losing it's charge before the end of the workday. This new replacement battery was easy to install and is holding a charge much longer than the old battery.
Jeremy Last
PA
Legal assistant
Customer Rating:
05/05/2010
Great product. Keeps my boss very happy. Makes his job much easier.
Mary Clavette
Riefberg Smart Donohue & NeJame
Danbury, CT
Customer Rating:
04/28/2010
Great product! Great headset! Battery lasts a long time. Service is prompt and reliable. Great service team.
Patricia Davies
MetLife
Toronto, ON
?
Customer Rating:
03/31/2010
I have always been very pleased with your phone support staff. My only concern regarding my recent order was, I was advised to order a new battery and never given the cost. For some strange reason, I thought, that maybe there was no charge, given the cost of the headset. I was just a little surprised when I received the bill, and also because I was not expecting that cost. We are a seasonal business, and I was just a little unprepared to that bill at this time.
Teresa
STUMP
Joliet, IL
Battery replacement
Customer Rating:
03/12/2010
The new battery is fine. I didn't know to match the headset up with the base unitl I called in complaining the headset still didn't work. Eveything is good now.
Jerry Brady
Foodservice Designs
Finksburg, MD
Battery
Customer Rating:
03/09/2010
I received it with no problem

Thanks
bob calamita
Execu-Tech
Jacksonville, FL
Process to Order Replacement Battery
Customer Rating:
03/08/2010
The process worked really well and appreciated the follow-up and quick response.
Tazim Merali
Shell
AB
Overpackaged
Customer Rating:
02/19/2010
I bought an item smaller than a book of matches but it was shipped in a box larger than a carton of cigarettes. Seems a bit (okay a lot) much.

Good, fast service though.
Bryan Morlidge
AB
Replacement parts
Customer Rating:
02/01/2010
Everytime I have dealings with this company I am shocked at how they deliver the most courteous and efficient service. Whatever their business model is I wish more of my vendors knew how to implement it.
Terry Leflar
Leflar Insurance Agency
Richardson, TX
Plantronics Battery
Customer Rating:
01/22/2010
Works great! A little challenging to install because of it's small size but I wouldn't want it to be any larger.
Adele Harrah
Panoche Creek Packing
Fresno, CA
Headset battery
Customer Rating:
01/06/2010
As always service is fast and courteous. I am never disappointed when I use your company
Ann Dearnley
Cummins Power South, LLC
Tampa, FL
Plantronics CS50 & CS55 Replacement Battery
Customer Rating:
12/29/2009
Purchased battery -- old one was not picking up headset as quickly -- replaced and lifter is working perfectly
Carolyn Gupton
Riverside Printing, Inc.
Rocky Mount, NC
Replacement Batter for Plantronics CS550
Customer Rating:
12/14/2009
I appreciate the fast service in receiving my battery. I ordered it on line, and within a couple of days, the battery arrived. It was very simple to order and your website is very friendly.
Sabrina Kavanaugh
ODOT
Troutdale, OR
Wireless Headset
Customer Rating:
12/08/2009
Not a lot you can say about a replacement battery except that you can't run the headset without one and I can't go a day without my headset!! Best purchase I forced my manager to make!
Karen Richman
Grundy County Farm Bureau
Grundy Center, IA
Plantronics CS50 & CS55 Replacement Battery
Customer Rating:
11/26/2009
Great customer experience! Exceeding my expectation on delivery and loved the 4 Tootsie Rolls in the packaging!

Well done, folks!
William Howe
Raymond James Ltd.
Whitby, ON
Battery
Customer Rating:
11/16/2009
Thanks for the new battery.
Things work better with it.
Cathy Sirois
ENT Specialists of So. NH
Manchester, NH
New CS55 battery works great
Customer Rating:
11/05/2009
I am appreciative how effective new batteries are.
Linda Phillips
LDS Family Services
Renton, WA
Battery cover hard to open
Customer Rating:
10/23/2009
The battery cover is nearly impossible to open. I felt like I was going to break something,luckily I didn't. New battery is working great.
First Last
Plantronics CS50 & CS55 Replacement Battery
Customer Rating:
10/20/2009
Service was excellent, 10 out of 10 ...
as always ...thank you


Haug Robert
RBC Dominion Securities
Edmonton, AB
Replacement Battery
Customer Rating:
10/15/2009
Just got a replacement battery for the CS50 headset.
Keith L
SD
Plantronics CS50 & CS55 Replacement Battery
Customer Rating:
10/12/2009
I had used Plantronics in previous position. At this new position (2004) I asked for a Headset, and the original battery is still going strong. Need to be prepared when it does go.
Linda Conner
Baptist Memorial Hospital
Collierville, TN
Call for help!
Customer Rating:
10/12/2009
Very good customer service.
Shellby Hilton
Advanced Overhead Crane
Crosby, TX
from pat crippen
Customer Rating:
10/07/2009
I love my cordless headset and hate to be without it as I was last week when I needed a battery after @ 3 yrs. You guys are so great to deal with! I was without it for only a day and a half before the battery I ordered arrived at our office. Your customer service is fabulous. Why would anyone who is on the phone a lot be without one of these cordless headsets??? Thanks for you help.
Pat Crippen
CANTRILL CLARK Inc.
Rosemont , PA
Customer Rating:
09/23/2009
Everything worked great after putting in the battery for awhile but now the headset is acting up again and not keeping a charge. I am thinking I may need a new headset.
Beverly Swirczek
Fallon Police Department
Fallon, NV
Customer Service
Customer Rating:
09/11/2009
The customer service was great. We got our battery quickly and have it installed.
Bill Peterson
O
Knoxville , TN
Dental Receptionist/Billing
Customer Rating:
09/11/2009
Thank you for the quick and efficient service in getting my replacement battery. Great product and your reps are very helpful...I will order from your company again..
Tammy Evens
Scott L Clough DDS
Bellingham , WA
Battery for CS50
Customer Rating:
08/06/2009
Replacement battery solved the problem with the headset not working properly.
Kathleen Shoudt
Harry Mullins Insurance
Stroudsburg, PA
Recent Battery Order
Customer Rating:
07/21/2009
The batteries work great and are easy to replace. I got my order in no time!
Natasha Carter
New Batteries are GREAT
Customer Rating:
07/17/2009
A new battery for my headset always helps it connect better and hold a charge better.
Cheri Sunday
GPW and Associates, Inc.
AZ
headset battery
Customer Rating:
06/02/2009
Great customer communications and help available at the phone #. Fast service.
Iris Stanfield
W. Clement & Jessie V. Stone Foundation
San Francisco, CA
CS50 replacement battery
Customer Rating:
06/01/2009
Product works great a little difficult to change battery but working with a small area is always hard.
MARLO Laing
The University of Iowa
Iowa City, IA
what does this mean?
Customer Rating:
05/19/2009
works great
Marianne Murphy
HouseMaster
Bound Brook, NJ
Network Administrator
Customer Rating:
05/12/2009
Number 1 complaint-- Made in China
Number 2 complaint-- You price the battery at $40, yet the same battery is 12.99 or less on the Internet. Granted your customer service is, in my opinion, one of the best I've ever witnessed (and I've managed a top-notch CS group before!). But you are definitely gouging with the price AND supporting CHINA! I would pay that much for a USA battery, but future battery orders WILL BE from other sources... unless their support is being handled "across the pond".
Brian Jackson
Central Bank
Lebanon, MO
Sales & Contracts Adm.
Customer Rating:
04/30/2009
Ease of ordering replacement products over the web.
Cindy Owen
AutoPower Corp.
Lake Mary, FL
Battery
Customer Rating:
04/21/2009
Love the headset ... great support on getting it to work while the battery arrived.
Cordie Lyon
WY
Replacement Battery
Customer Rating:
04/21/2009
Thank you for helping me confirming that I needed replacement batteries for our Plantronics phones. The batteries were delivered in a few days. I needed to reprogram the headset and your techs were great. I was up and running in no time. I love my head set so much I have a hard time working without it.
Sue W
Dennis P. Clark, DMD
OR
CS50
Customer Rating:
04/21/2009
prompt, courteous - love the tootsie rolls!
Angela Ross
Merrill Lynch
Santa Ana, CA
CS55 replacement battery
Customer Rating:
03/20/2009
The last battery I had lasted 2 years which I thought was great! I love having this headset. It makes work easier by being able to type and write while taking information on the phone, and I can answer the phone from across the room. I have recommended it to several colleagues and they have purchased them as well.
Teresa Roybal
Colorado State University
Fort Collins, CO
replacement battery for CS50
Customer Rating:
03/12/2009
you charged $8 for shipping on an item the size of a stick of gum. I'd much prefer to pay between $1 and $3 for mailing a product that small & light weight. please look into more shipping options for these items, we don't all need them in 3 days. 7-10 days would be fine.
Amber Marvin
Don Allen Agency, Inc.
Rochester, NY
Customer Rating:
02/24/2009
I used these headsets at the high school here in town for the last 4 years. I love them. I was really glad to see them in use here when I was transferred to this location.Thanks for making such a great product.
Leah Frohrip
Sand Springs Special Services
Sand Springs, OK
Customer Rating:
02/19/2009
I called and ordered this batter, it arrived within three days and the installation was extremely easy. Thank you so much.
Chris Snodderly
Peterson Equipment Co.
Woodburn, OR
Customer Rating:
02/18/2009
We ordered two replacement batteries because we weren't getting the coverage we needed outside of our offices. We need to be able to leave our office and know that we are still connected to our phone lines for at least 300 hundred feet. We replaced out batteries because we were told we would get this coverage if we replaced them and we still don't have coverage. My colleague is going to send his back.
Gloria Kubo
International Commissary
San Jose, CA
Co-Owner
Customer Rating:
02/17/2009
Works perfectly!
Rhonda Hise
The Branding Iron
Wichita Falls, TX
Headset experience
Customer Rating:
02/17/2009
I just wanted to let you know that I have always found your folks extremely helpful, and I love my headset. Thanks, Lindy
Lindy Frolich
Denver, CO
Praise for product and service!
Customer Rating:
02/14/2009
I don't know how I could go back to the dark ages of not having a wireless headset. Great product AND whenever I contact you for assistance, your reps are the BEST: patient, kind, warm and friendly. That's a lot of goodness to express in a simple phone call! In a world of shoddy service, it's great to be a customer of Headsets.com!
Shelley Berman
The Jewish Home for the Elderly
Fairfield, CT
service
Customer Rating:
02/01/2009
Performed well as usual
Barry Whipple
Mine & Mill Industrial Supply Co., Inc.
Lakeland, FL
Customer Rating:
01/28/2009
Battery door is VERY difficult to use.
Once open, the battery is easily replaced.
Linda Ybarra
Kinship Center
San Jose, CA
Headsets.com Order Followup Re Order #2171309
Customer Rating:
01/27/2009
All-in-all the product has worked out fine. It allows me to be productive while I am not at desk or multi-tasking.
Cassandra Daniels
Morton Lulofs & Wood
San Ramon, CA
Plantronics Equipment
Customer Rating:
01/21/2009
I use my Plantronics equipment daily. I find it very easy to use and lightweight. I would absolutely buy it again.
Michelle Shope
School District of Beloit
Beloit, WI
Comment
Customer Rating:
01/21/2009
Customer service is the best I have ever had the pleasure of working with!
Amber Sanchez
TX
Battery Replacement
Customer Rating:
01/21/2009
This new battery has my headset back up and running for the entire day - I would purchase again.
Teresa Greene
Flow Construction Company Inc.
Nashville, TN
Plantronic CS50 replacement battery
Customer Rating:
01/21/2009
Purchased in case battery goes out on headset. Have found headset a must. Saves on neck strain because I work on PC at same time am talking on phone.
Mark Williams
Public Service Co. New Mexico
Waterflow, NM
Replacement Battery
Customer Rating:
01/13/2009
My one complaint is: the head set is really hard to grab on to and get the cover off when replacing the battery.
Andrea Socia
Dermatology Associates of West Michigan
Grand Rapids, MI
Replacement Battery
Customer Rating:
01/13/2009
My one complaint is: the head set is really hard to grab on to and get the cover off when replacing the battery.
Andrea Socia
Dermatology Associates of West Michigan
A Sinch!
Customer Rating:
01/07/2009
Replacement battery was easy to replace and worked perfectly.
Eileen Hartles
Eastside Insurance
Lima, OH
CS50
Customer Rating:
01/07/2009
Worked great. No Problems. Maybe someday they will make a battery that will last 24 hrs.
Chuck Sorrels
USPHS, Phoenix Indian Medical Center
Phoenix, AZ
Replacement Battery
Customer Rating:
12/15/2008
The person I spoke with was very pleasant and helpful and got my order out immediately.
Wayne Gresham
State Farm Insurance
Decatur, GA
Customer Rating:
11/14/2008
Ordering process was quick & easy. Associate was very friendly and helpful. Battery instructions were clear and accurate and now my headset holds a charge all day.
Laurie Driscoll
Excel Environmental
River Forest, IL
Plantronics Wireless CS50/CS55/CS55 Micro Replacement Batter
Customer Rating:
10/28/2008
Thank you for contacting me to remind me that I needed a new battery. Two of our headsets here in the office were not holding a charge anymore. Everyone here is very pleased with them!!
Brandi West
Mat-Su Title Insurance Agency, Inc.
Wasilla, AK
Easy Batery Replacement
Customer Rating:
10/18/2008
It was easy to replace my headset battery. One thing that would make it easier for old folks like me with arthritic hands: make it easier to pull the pieces apart where the battery connects to the headset.
Ronni Rittenhouse
Ronni Rittenhouse, Ph.D.
Wheeling, WV
Jan S.
Customer Rating:
10/17/2008
I have used my Plantronics headset for over a year. It works so well that I've become known as "Ms. Gadget" in my office. People are amazed to see me touch my ear and begin talking when on an opposite side from my telephone. I answer 3 other lines plus my own and have set my telephone for different rings for each line so I don't have to look at the phone to know the proper greeting with which to answer. One issue with that; however, my headset works so well that even when I can't hear the phone, I get the call...only annoying when in the restroom!
Janice Sharp
Burnham Institute for Medical Research
La Jolla, CA
Changing the Battery in th Headset
Customer Rating:
08/21/2008
I was not hearing the beep occur when another call was ringing in, and I was constantly having to increase the volume. After the battery change, everything worked like brand new! Thanks Headsets.com for the reminder.
Rita Fesler
East Bay Regional Park District
Oakland, CA
service
Customer Rating:
08/21/2008
You have an outstanding company. Aside from having a great product, your service personnel are incredible - always patient and pleasant. They reminded to purchase a battery arrived almost the day one was needed. I am most impressed and recommend your product all the time.
Diane Mac Kenzie
Ocean, NJ
Replacement Battery for CS50
Customer Rating:
08/20/2008
I didn't realize that I needed to replace the battery for the CS50. When I called to reset the headset and I given very good instructions over the phone. The battery was very easy to install.
Fabian Linda
Allegheny Valley School
Coraopolis, PA
Great product
Customer Rating:
08/20/2008
Battery was easy to order, arrived quickly and was easy to replace. The whole headset and lifter has worked out better than I anticipated. I don't know why everyone doesn't have one!
Candace Daigle
Town of Belmont
Belmont, NH
Just what I needed
Customer Rating:
08/13/2008
For several months, I had been having problems with my headset. As soon as I received the new battery and replaced the old one, my headset is as good as new.
Pat Carr
North Valley Baptist Church
Santa Clara, CA

Product Purchase Options

Part: 64399-01

Catalog #: 9111

Customer Rating:
Genuine Plantronics CS50 & CS55 Replacement Battery was rated 4.5 out of 5 by Customers (221 Reviews)
Manufactured by: Sennheiser
4.5 based on 221 reviews
17229116221
$39.95 $39.95
New
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

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What Customers Are Saying

Average Customer rating for this item: Genuine Plantronics CS50 & CS55 Replacement Battery was rated 09 out of 10 by Customers

Customer Rating:
07/22/2014

The overall experience of placing the order on your website via the live chat was fantastic. The person who helped me knew her stuff and had all the information about us she needed and the order...
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Customer Rating:
09/29/2014


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Customer Rating:
12/06/2011


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