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OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™

Want to wear it over-the-head or on-the-ear? The OfficeRunner does both!
OfficeRunner Essential
Bundle
Professional
Bundle
Executive
Bundle
Up to 400 feet of Range Feature Included Feature Included Feature Included
Up to 12 hours of talk time Feature Included Feature Included Feature Included
Industry-Leading 2-Year Warranty Feature Included Feature Included Feature Included
Secure Digital Encryption Feature Included Feature Included Feature Included
Answer and end calls away from your desk Feature Included Feature Included
Let those around you know you're on a call Feature Included
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Features at a glance

  • Our #1 bestselling wireless headset
  • Get more done around the office with best-in-class range of up to 400 feet
  • Intelligent Fast Charge means you'll get up to 12 hours of talk time in a one hour charge!
  • You're covered with an industry leading 2-year warranty
  • Convertible headset means you get two comfortable wearing styles - Over-the-Head and On-the-Ear
  • Protect your hearing with ActiveGard technology
  • Noise-canceling microphone filters out most unwanted background noise making your calls clearer and more professional
  • 64-bit digital encryption ensures your calls are kept safe and private
  • 100% compatible with your PC or Mac. Use your headset for Skype calls, webinars or even listening to music between calls!
  • Learn even more about the OfficeRunner and watch helpful setup guides here.
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Description

The OfficeRunner is our most popular, highest-rated and bestselling headset. With the OfficeRunner, you'll be able to talk comfortably up to 400 feet away from your phone. Plus, you'll have the satisfaction of knowing that your voice is coming through clearly to your callers thanks to the built-in noise-canceling microphone.

The OfficeRunner is backed by our compatibility guarantee. This headset works with 98% of all corded office phones. Also, this is our only wireless headset that includes a 2-year warranty. The OfficeRunner is built to last, and we'll stand by it every step of the way. And as always, you're covered by our FREE lifetime product support.

In addition to standard office phones, the OfficeRunner is certified for use with softphones from Cisco, Avaya, Microsoft, and others. It also works with popular VoIP services like Skype and Google Voice, and you can even listen to music between calls!

Looking to answer remotely from up to 400 feet? You'll need one of two accessories we offer: the ORL12 handset lifter or one of the direct-connect cables we offer (available for specific phone models only). Both options also offer Ring Notification, which alerts you to new incoming phone calls if you've stepped away from your phone. Never miss a call again with the OfficeRunner. Back to top

Technical Specifications

Manufacturer Sennheiser
Type Wireless
Wearing Style Convertible
Max Range / Cord Length 180 - 590 ft (depending on office setup)
Connector Type (view connectors) RJ9
Weight 0.78 oz.
Lines: (telephone products only) Not Applicable
Compatibility Works with your existing single- or multi-line corded phone
Microphone Noise-canceling
Earpiece Leatherette
Color Silver & Black
Special Technologies ActiveGard™
Warranty 2 Year Replacement
Battery Life 12-hour talk time
Reversible Yes
Handset Lifter Compatible Yes
Busy Light Compatible
Quick Disconnect No
DC Adapter Compatible Yes
Digital Encryption Yes
What's in the box? Headset, Deskphone Adapter/Charger, AC Charger, RJ9 Connector Cord, Earloops, Headband, USB Cord, Quick Start Guide, Digital Manual CD, Owner's Manual
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Customer Reviews

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers (621 Reviews)

Do you use this product? Write a Review!
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Office Runner
09/18/2014
Amazing service! Best of all, I received the headset on Fri...just 3 days after ordering, I was using it on Monday morning...set up was a snap! The sound is crystal clear on both sides of the call. My colleagues are asking and now considering their own purchases!
customer image Sally Donatiello
Marlin Business
Riverton, NJ
An OUTSTANDING product...And AMAZING support!!
09/13/2014
Great ordering experience, fast delivery, easy set-up, and one call to troubleshoot the configuration on my computer. A crystal-clear signal sending and receiving in every square-foot of my house...I can even cross the street to my mailbox and stay perfectly connected. Every purchase experience should be like this...CONGRATULATIONS!!!
customer image Ron Cooper
Deloitte
Novi, MI
Worth every penny!
09/03/2014
Prior to getting our headsets from Headsets.com, we would make a mad dash for the phones, now we do not have to! Productivity is up and that is what makes the boss happy!
customer image Laura Isom
U.S. Office of Surface Mining
Beckley, WV
WIRELESS OFFICE RUNNER
09/02/2014
Great, enjoyable headset! We ordered the bundle including the lifter. Initially, we had a small problem getting everything to work right, but customer service was able to troubleshoot and send out the correct part needed. They are very easily accessible.
customer image Tina Smith
ASG, Inc.
Brunswick, GA
Show all (621 Reviews)
OfficeRunner is awesome!
08/29/2014
Since I ordered the OfficeRunner for our Resource Center I've not gone back to any other brand. These are the only headsets that I have not had to replace in years! The only things I've ever had to replace are the batteries. I've not heard any complaints about static or background noise- which is always the case with at least one person. This great experience lead to our entire office replacing their old headsets-once they die- with the OfficeRunner.
customer image Erica Minamitani
Cetera Advisor Networks
El Segundo, CA
High Quality, Increase Productivity
08/18/2014
Upon receiving the product, the only complain we had was the strong echo. It's so much clearer than the WIRED Panasonic headset we used to have, despite being wireless. We called tech support immediately, and they were able to help us change the setting to get rid of the echo. Volume is great both ways. We noticed a huge different. What's even more important was the increase in productivity because the staff can be at the warehouse shipping, or doing something else, and they can pickup the phone anywhere they are. We didn't need the phone picker-upper because our unit has a separate input for a headset. It costs 6 times more than our old wired headset, but it's definitely a wise investment. Plus it looks cool, that the staff love wearing it.
customer image Patrick Mandap
All In One Poster Company
Buena Park, CA
love the new headsets
11/20/2014
I cannot believe we ever answered the phone without these!
customer image Heather Haught
Blackman and Bliss DDS
Carol Stream, IL
11/20/2014
The girls can't get the volume high enough for the customers to hear them clearly and the sound isn't any clearer than the Plantronic one they were using is there anything we can do
customer image Louise Clawson
Clawson Insurance Agency
Angleton, TX
Jordon Patch
11/20/2014
You were great and everything arrived on time. Thanks!
customer image Karen Cosbey
Applied Controls, Inc.
Malvern , PA
Just OK
11/19/2014
You have to "train" the headset to recognize your phone ringer, I was never able to accomplish this. It would ding in my ear at random times when the phone was not ringing. The headset was generally comfortable with good sound quality. After some time the headset lifter became skewed off center and did not work properly. I just replaced this unit with a plantronics one - I did not have to train my plantronics unit, it beeps properly when the phone rings.
customer image Barb Potena
Potena PT
17042, PA
11/18/2014
We love the office runner
customer image west joyce
ENT specialists
reno, NV
Office Runner Headset
11/18/2014
Excellent product
customer image Robert Downing
Downing Tax & Financial Service
Valencia, CA
Another Headset
11/18/2014
Great service as before
customer image Martinez Joe
Cakebread Cellars
Rutherford, CA
LOVE IT
11/17/2014
We love our new office runner headsets! The sound is really clear and I hardly know I'm wearing it.
customer image Anissa Hightower
BreatheAmerica
Shreveport, LA
Wireless Headset
11/14/2014
I am sorry, but I sent the unit back to you earlier this week. We really need the handset lifter to make the unit work with our phone. And from an expense standpoint, we are not able to purchase the headsets and the hand set lifter for the three interested in my office. It was a wonderful product, just a bit to expensive for us right now. Thank you for the opportunity.
customer image Margaret Moen
Valley Ford
Kalispell, MT
11/13/2014
customer image Thomas Trudie
Tennessee State Graduate School
Nashville, TN
11/13/2014
customer image Thomas Trudie
Tennessee State Graduate School
Nashville, TN
Customer service A+
11/11/2014
The product is great but the customer service has been outstanding!!!! They have made the new set up and install very easy. I wish all companies were this great to deal with. I will defiantly be purchasing more products from you.
customer image Jeff Rawlings
Bailey Trucking
Frankfort, IN
Aloha from Maui Hawaii
11/11/2014
customer image Athena Walsh
Maui Sights & Treasures
Kihei, HI
Jordan Patch
11/11/2014
Great working with the service team, got the order in less time than I expected. Everything is working well.
customer image Joe Martinez
Cakebread Cellars
Rutherford, CA
Excellent Service As Usual
11/10/2014
Always get great customer service and the tootsie rolls don't hurt.
customer image Lori Wallace
GREGG GREVEN & ASSOC
Terre Haute, IN
Great!
11/07/2014
An amazing difference from the headset I was using before.
customer image Amalia Jenkins
Matrix Absence Management
Stockton, CA
Agent
11/06/2014
Great product! I've tried several other headsets and have not been able to use them because I find them to be uncomfortable. This wireless headset is very light weight and I could hardly feel it on. The clarity is great also! Just one complaint, I didn't get a tootsie roll!
customer image Claudia Fletes
Mennonite Insurance Services
Reedley, CA
impressive
11/06/2014
Lightweight and not cumbersome. I am able to hear clearly. it would be great if we could place a call on hold rather than just muting.
customer image Melissa Crisp
Robinson Fans
Lakeland , FL
11/05/2014
So far the headset works great and I am enjoying the Office Runner
customer image Richard Zapp
Homeowners Financial Group USA LLC
Scottsdale, AZ
11/04/2014
Our other Loan Managers use this same headset. No complaints!
customer image Jana Shafer
Benchmark Mortgage
Greensboro, NC
Haven
11/04/2014
The earpiece starts to irritate my ear after awhile. It's kind of like using an ear bud. I have to take it off every so often to give my ear a rest.

I had to call a few times for help setting it up. I still hear "Tinkerbell" ever so often and don't know what that is all about. The guy who helped me set it up gave me directions on how to get rid of the sounds. I'll wait another couple of days to determine if it finally goes away.

The range is not as far as I hoped it would be. We do a lot of work outside in a warehouse, away from the office. We haven't decided if it is worth the money yet.
customer image Alison Pence
The Food Bank @ St. Mary
Seattle, WA
OfficeRunner Wireless Headset from Sennheiser - Essential Bu
10/30/2014
customer image Mark Lawson
Salient Federal Solutions
Birmingham, AL
10/30/2014
The only thing at this point that I would complain about is I have had several people tell me the line has static or it sounds like the phone cuts in and out.
customer image Julie Bills
Alliance OBGYN
Alpharetta, GA
10/29/2014
Sorry for the delay. I had surgery and just got it setup. I like it, but I use the over the ear attachment and wondered if there is one that is thinner. This plastic one is kind of thick and doesn't stay on my ear very good.
customer image Vicki Wagner
A&W HEALTHCARE BILLING, LLC
VICTORIA, TX
10/29/2014
Love it!!!!
customer image Judy Sangco
American Leak Detection
Kellet, TX
10/29/2014
customer image Michael Schwartz
Michael H Schwartz, P.C>
White Plains, NY
Good Product
10/28/2014
Easy set-up, sleek look. The only thing I don't like about it is that I wear glasses and the earpiece doesn't fit comfortably without some adjusting.
customer image Chase Hollie
Town of Waynesville
Waynesville, NC
operations manager
10/28/2014
great product
customer image anita selinsky
Leventhal Sutton Gornstein
Trevose, PA
Love my Office Runner
10/24/2014
customer image Margaret Wood
Foulkeways
Gwynedd, PA
10/23/2014
Works well - highly recommend
The wringing on headset could be louder. Maybe there is an adjustment- will discuss with Headsets.
customer image Almero van WAyk
BC
Extra steps
10/23/2014
Now you have to lift the receiver as well as turn on the headset to take a call
customer image Brenda Boone
Gnathodontics
Lakewood, CO
Shoulder Stress Reliever
10/22/2014
This headset is wonderful! Comfortable and clear. I'm tired of shoulder cramps and headaches. This has relieved that. Also love that I can talk and walk away from my desk while working.
customer image Debra Masters
Mazon State Bank
Mazon, IL
10/22/2014
customer image Ron Klein
The Grandfather of Possibilities
Sarasota, FL
Satisfied with OfficeRunner Wireless Headset from Sennheiser
10/22/2014
customer image Dawn Maloney
Joseph J Lewis & Son, Inc.
10028, NY
10/21/2014
We like the headsets. Comfortable, lasting charge, sound is good.
customer image Betty Dylla
Nicollet Avenue Dental
Minneapolis, MN
FIRST TIME USER
10/20/2014
CAN'T SEEM TO TURN UP THE VOLUME ON MY EAR PIECE
customer image DONATO LACERENZA
GENCO
PITTSBURGH, PA
10/16/2014
We have used this product for years.
customer image Lisa Palcso
Meester Insurance Centre
Smithville, ON
10/15/2014
wish I could put people on hold with it, other then that its great
customer image Brenette Hinmon
Accomack-Northampton Planning District Commission
Accomac, VA
Great Product
10/15/2014
Very easy to install and works great!
customer image Pat Techaira
San Diego Daily Transcript
San Diego, CA
working great
10/14/2014
sound seems to be working better through phone line connection than when we connect via usb, but overall very impressed with the headset!
customer image Brent
dkb wellness
Toronto, ON
10/14/2014
customer image baltzer linda
st. vrain valley school district
Longmont, CO
10/14/2014
customer image baltzer linda
st. vrain valley school district
Longmont, CO
Peter - OfficeRunner
10/14/2014
Peter has been extremely helpful, informative and patient with our office
customer image Susie Morgan
Paragon Partners
Scottsdale, AZ
10/10/2014
customer image Nelson Flowers
Tuthill Vacuum & Blower Systems
Springfield, MO
Great unit
10/10/2014
Phone side of the unit works great, can't speak much for the computer side of it since I don't have computer phone.
Should have bought the lift unit that goes with the headset for handsfree use.
customer image Rodney Whetsell Jr
Klasstech
Beaverton, OR
Easy and smooth transaction
10/10/2014
Excellent service and smooth transaction to get our headset replaced.
customer image Gabriela McVay
San Lorenzo Unified School District
San Lorenzo, CA
Headset
10/09/2014
customer image Paul Perry
H & K Insurance Agency, Inc
Watertown, MA
Awesome!
10/09/2014
Thank You so much for the donation. We appreciate it very much. You are very generous.
customer image Christine Sheesley
Swanson Rink
Denver, CO
Love!!
10/09/2014
Great service! Great product.
customer image Carolyn Winwood
Winwood Associates Ltd
Deer Park, NY
Love it!!!
10/09/2014
I absolutely love the wireless headset and handset lifter!!! I hope my Chief will let me purchase it, and more for our other office staff.
customer image Rona Edwards
Bristol Virginia Police Department
Bristol, VA
Nice unit
10/08/2014
This is a beautifuly designed headset. Easy to setup, clear sound quality, good battery life, and a great range. I do like the option to either wear it as a headset or just an earpeice. overal excellent product.
customer image Michel Maillet
GOC
Sudbury, ON
Perfect!
10/08/2014
The billing agent I ordered this for is so grateful and loves it! The OfficeRunner headset has made her job much easier!
customer image Roxanne Chiu
QCMB Inc
El Paso, TX
10/08/2014
I'm using it right now and each
day I'm becoming more comfortable
with it.
customer image Kevin Rose
JR Advertising Spec. Inc
Moon Twp., PA
10/08/2014
Love it! Works great as phone headset and with Dragon software.
customer image Bruce
Serpe Insurance
Chicago, IL
Headset
10/06/2014
customer image Lissette Rentas
Cosrdis
Miami Lakes, FL
Officeerrunner
10/03/2014
I did not get the ORL 12 handset but so far nobody can hear me good they say I sound like I'm in a tunnel if I turn up mine I get feed back rally bad, so far it does not look good.
customer image Theresa
Burley Irriagation District
Burley, ID
Order #2555044
10/03/2014
love this headset
customer image Mary Pepides
Largay Travel
Waterbury, CT
Great Customer Service
10/03/2014
Bren Slater is FANTASTIC. He made this super easy and made sure I got exactly what I needed. Thanks Bren!
customer image Andrew Wirts
NASCO Industries
Greenwood, IN
10/02/2014
The ear pieces do not work for us. They don't sit tight in the girls ears nor can they hear the other person. When the girls use the whole headset they are able to hear the person on the other end much clearer and the set does not wiggle around.
customer image MaryAlice Fox
Hamilton Physical Therapy Services
Hamilton, NJ
Headset order follow up
10/02/2014
The headsets that our firm purchased are great. The customer service that we received was outstanding, and thanks for the tootsie rolls!
customer image William Brown
Engaging Solutions
Indianapolis , IN
Legal Secretary
10/02/2014
I really like the adjustable over the ear piece. I haven't tried the non-adjustable over the ear pieces and I haven't tried the over the head piece because I don't want to mess up my hair. :) So far the sound has been good. A few times I've needed to adjust the placement because a caller has said I was cutting out. The back of my ear gets a little sore still but it's getting better. The only reason I'm not giving a 5 is due to the sore ear.
customer image Joni Fry
Ferguson & Ferguson
Bloomington, IN
Great product
10/02/2014
This has enabled me to improve my performance at work. Would highly recommend.
customer image Amy Pedicini
IL
Don
10/02/2014
Unfortunately the headset is not what i need in the office. The people can't hear me well when I am using it and the phone (Shoretel) that we use in the office ask me to press the headset button to be able to use it. I need a headset that allows me to walk around the office and I can answer it when I am not at my desk. I am considering calling the Shoretel rep. to come and check it out. To give it another try.
customer image Noreen Vargas
Nevada-Utah Conference of SDAs
Reno, NV
Office Runner
10/02/2014
Still getting used to headset. Need to make a few adjustments to ring prompts. So far so good
customer image Lisa Robinson
Summit Mall
Fairlawn, OH
Secretary
10/01/2014
Its been so busy here, I just pulled it out of the box yesterday. I've tested it for a day. I was shocked how such effort went into it looking so stylish and the sound quality for listening was rather poor. I tried it with and without the headgear, sounds the same. I guess one could get use to it. I've given it to an attorney to try (no incite) let him judge. He's into gadgets so his feedback is crucial, he can sway the others. I'm going to open the other unit and try one on another tomorrow when he returns. I'll keep you informed.
customer image Dennis Randolph
Brown Paindiris & Scott
Hartford, CT
Hildreth Priority # EH-69148
09/30/2014
Unsatisfactory for my needs. Have a Plantronics that I like better and have used for years. Will be sending this headset back.
customer image Joyce Hildreth
Ramsey County Parks - Tamarack Nature Center
St Paul , MN
VP - HR
09/30/2014
Everyone of the employees that has gotten one loves it! Your service couldn't have been better - easy order, fast delivery! Thanks
customer image Amy Spinelli
Towpath Credit Union
Fairlawn, OH
09/30/2014
Simple set-up and easy to use
customer image Stubblefield Susan
Paris Henry County Clinic
Paris, TN
sennheiser
09/29/2014
Headsets are working out great so far! More tootsie rolls are always welcome!!
customer image Jo McCormick
Shamrock Sales, Inc.
Denver, AL
Product Review
09/25/2014
This was purchased to replace an older Platronics version. Product takes up a little more horizontal deskspace but is better looking and more useful. The range is better also.
customer image Kellie Loporcaro
Jarvis Cutting Tools Inc.
Rochester, NH
Headsets
09/25/2014
Original ordered the Plantronics CS500 series headset. They upgraded me to these and to my surprise they are even better!
customer image christian vera
QCI Healthcare
Grand Rapids, MI
Great Customer Service and Product
09/24/2014
In less than 2 days of communication we were shipped great product with better pricing.
customer image Boyette Eric
NCDOT
Raleigh, NC
front desk
09/24/2014
works great
customer image Jodi Gardner
Utah Gastroenterology
St. George, UT
Easy Set Up
09/24/2014
Very easy to set up & use.
customer image Paula I
Elk Grove Village, IL
09/24/2014
Love the product and customer service. Well Done!
customer image R.J. Rudolph
Summit Realty Group
Indianapolis, IN
Easy on the ears!
09/23/2014
I had an older model of a wireless headset that had an earpiece that went into the ear. It was uncomfortable to say the least and I just got used to it after a while. I am so happy my old headset started wearing out so I could have the opportunity to get this one. It hangs on your ear lightly, it will have a nice little ring in your ear if a call is coming in and the headset is off, it will lightly vibrate if the headset is on already and a call is coming in. This way you can't miss a call if you walk away from your desk and you left the headset on.

The only thing I would change is that I wish it was a little bit louder. The volume doesn't seem to go high enough.
customer image Stephanie Savard
Liberty Mutual
Lewiston, ME
09/23/2014
yes please send more tootsie rolls!
customer image Christine Pickering
RBC Dominion Securities
Barrie, ON
Works Great
09/23/2014
As always, your customer service is excellent, the order shipped quickly and the headset works great. Thanks.
customer image Robbi DeWitt
Shawnee Health Service
Carterville, IL
Great Headset
09/22/2014
Clear and loud. Everything you want in a headset.
customer image Dominic Bastian
Falcon Transport, Inc.
Elkhart Lake, WI
Best I
09/18/2014
Terrific product, and even better customer service.
customer image James Fassold
Phoenix, AZ
Wireless Headset
09/18/2014
The supervisor using the headset is totally satisfied with the performance of this unit.
customer image Georgia Moreland
AAA Missouri
St. Louis, MO
Working great
09/17/2014
All of us here have been enjoying Office runner.
customer image Justin Reed
Convoy Logistics
Crossett, AR
Wireless Headset
09/17/2014
The headset works great as long as I am near another office telephone. However, the headset does not allow me to put someone "on hold" or transfer the call to another station. I must run back to my desk phone to place the call on hold and then announce the call to another party in the office.
customer image White Kathryn
Ridout Barrett & Co., Inc.
San Antonio, TX
Love them
09/17/2014
We have ordered three for our office and I have heard nothing but great things about them.
customer image Brianne Mader
Liberty AV Solutions
Colorado Springs, CO
09/17/2014
We ordered 2 sets and we don't like them. I'd like them to send them back and get another kind. I'm wondering if you have a headset that has the Motorola Sliver with any of your headsets.
customer image Holley Carol
Lorac Property Management
Fredericksburg , VA
Looks great!
09/16/2014
We love the Sennheiser we ordered. The gentleman that helped me order it was very kind and courteous.
customer image Marykay Crouch
Six & Geving Insurance Inc
Colorado Springs , CO
headset
09/11/2014
works well most calls have no static, and
can hear clearly. Occasionally there is an issue of the caller not being able to hear
me well....not loud enough
customer image penny marshall
Siskiyou Development Co.
Weed, CA
09/11/2014
Still not comfortable with using the headset. Have a few more questions.
customer image Stephanie Mayhew
The Colony Group
Newport News, VA
09/11/2014
we appear to be having trouble getting one of them working properly, i was disappointed to know there was an offer for a $25.00 gift card to starburcks for each set we ordered - we ordered two
customer image Renae Cochran
Savage & Mcpherson Ins
Virginia Beach, VA
New OfficeRunner
09/10/2014
Works much better. Battery lasts much longer. Charged two nights just like it should,
customer image Bill Sheehan
St. Augustine MAnor
Cleveland, OH
Great service
09/10/2014
A call was made to make sure the headset I ordered was compatible with the phone system and follow up after the order was placed.
customer image CHRISTY HOLLENBACK
MID COLUMBIA LUMBER
BEND, OR
Headset user is happy!
09/10/2014
The user I ordered the headset for found it easy to set up and is very happy with its performance.
customer image Carol Baird
Bank of Tennessee
Kingsport, TN
Great Order Accuracy
09/09/2014
We just ordered 59 OfficeRunner and DW Pro 2 sets (along with EHSs) on five different Purchase Orders. The orders were accurate, and there was no damage to any of the 8 boxes or product (maybe two smashed Tootsie Rolls). It was like an early Christmas! Special thanks to Kevin Pena for working with us to get this deal closed and processed in a quick and timely manner!
customer image Robert Renteria
Bombardier Learjet
Wichita, KS
09/09/2014
Great Headset and great service
customer image Angie Roberts
CHELCO
DeFuniak Springs, FL
First Time User
09/05/2014
This is my first time using a wireless headset. So far, so good! Love the flexibility it gives me.
customer image Lee Assaf
Karen Hahn, CPA
Milpitas, CA
09/04/2014
customer image Sharon Hardin
Fairway Independent Mortgage Corp
Leesville, LA
Second Day
09/03/2014
I do like this product! It's so nice to be able to walk around the office while on hold! However, it doesn't stay on my ear very well and I don't like the over the head attachment. No made how I bend the earpiece, it is still unstable. Also, I do not like that I have to pick up and hang up the handset every time I answer or end a call. I understand you can press the button to end, but if it goes to the handset they can still hear. This would not be a good situation if my coworkers were talking about patient affairs or their party of a weekend. I'm excited to keep trying it! Thanks for the opportunity.
customer image Kjirsti Overgaard
Dental Care Design
wa, WA
Got the bugs worked out
09/03/2014
I had a bit of an issue getting up and running, but now that I have it all set up, I am very happy with the headset. The customer service reps were great to deal with...very helpful. The one thing to remember is: if you where your headset on your left ear, the head set is considered to be upside down. Therefore, to turn the volume up, you have to toggle the volume switch down, instead of up! I almost sent it back because I thought the volume was not working. One of the customer service reps (Julie) straightened me out.
All good now...happy!
customer image Karen Burland
BMO Nesbitt Burns
Collingwood, ON
OFFICE RUNNER
09/03/2014
Great headset. I can hear and be heard clearly. Thanks for the excellent product, pricing and customer service.
customer image Timothy Evans
California Casualty
San Mateo, CA
I dont like it
09/03/2014
Im sorry but i dont like it i actually boxed it back upo the same day and im sending it back
customer image younger marcell
autosmartamerica
detroit, MI
head set
08/29/2014
So far I really like the headset... just getting used to wearing it..... so far so good. "Hands Free' is very helpful when looking up customer accounts while on the phone....
customer image Bierer Heidi
Heidi Bierer Agency, Inc.
Hartland, MI
Good headsets
08/29/2014
We've used these for years. Sometimes pieces of them break and if they are under warranty, they get replaced, but when they aren't under warranty, it feels like its cheaper to buy a new one than to get replacement parts.
customer image Alisha Thomas
Reading Horizons
North Salt Lake, UT
Love our Headsets
08/29/2014
Everyone is so happy with our headsets! We keep picking up the receiver in habit..haha

Our jobs just became so much easier, thanks.
customer image Carly Hunter
LANDBRIDGE LOGISTICS
Surrey, BC
08/28/2014
After this purchase, our office now has seven (7) OfficeRunner Wireless Headsets from Sennheiser - Essential Bundle. We all love our "Headsets"!!
customer image Dianne Parkinson
Stanislaus Co. Dept. of Environmental Resources
Modesto, CA
Headset
08/28/2014
It would be nice if it come with some kind of key pad that would allow you to transfer calls. I like being able to walk away from desk while I'm on the phone, but I can't pick up multiple calls or transfer without being near my phone. So, I always ended up going back to my phone anyway.
customer image Michelle Mohr
DJC CPAs & Advisors
Jefferson, WI
OfficeRunner does not work with RingCentral Softphone
08/28/2014
Unfortunately the OfficeRunner Wireless Headset does not work with the RingCentral Softphone for Mac. Though the person called can hear my voice fine, on this end of the conversation the received voice is garbled and there is considerable static.
The headset works well with Dragon Dictate, but I want a headset that will work with both applications.
customer image Carl Allen
Law Office of Chip Allen
Sonoma, CA
08/27/2014
customer image Rebekah Prout
AccuPumps Distributing/The Rideau Group
Stratford, ON
Headsets.com
08/26/2014
Great company with great support. They have helped me with installation questions and recovering from a lightning strike. Kevin has been very supportive through the process.
customer image John Hodskins
Hubbard Aviation Technologies
Naperville, IL
Great Service
08/25/2014
I was very Impressed with the service from 1 800 headsets, not only did they suggest a cheaper one then the one i order, 2 day shipping was included
customer image Chad McGoey
McGoey Insurance
tottenham, ON
OfficeRunner Review
08/25/2014
We have only been using them for a little over a da now. I like the ability to keep working while speaking on the phone. Much more efficient. The only negative I have found is that the headset on a full charge does not last the full day.
customer image Robert Ellison
Commonwealth Financial Network
Lynnfield, MA
Our office is MUCH quieter
08/25/2014
Using the OfficeRunner Headset has reduced speaker phone use and made our office MUCH quieter!
customer image Carol Baird
Bank of Tennessee
Kingsport, TN
Great Product
08/22/2014
I really enjoy the headset and would recommend it to others. I work in an environment where there is a large call volume.
customer image H Duran
UTA
Arlington, TX
Follow up on order
08/22/2014
customer image Celina Rodriguez
University of Texas at Arlington
Arlington, TX
2 days using the new headset
08/22/2014
Without the receiver option (which is needed) the headset is not much good. You have to be present when phone rings or to hang up if talking away from your desk. For the cost of this headset not sure its a value.
customer image Gregory Blunk
FENOC
Oak Harbor, OH
Headset
08/21/2014
works great
customer image Tina Coffman
Stafford-Smith, Inc.
Lansing, MI
Headset
08/21/2014
So far I like the headset. The only think I don't like is the "fit" on the ear (I don't like the complete head set). It tends to "hurt" if I have it on very long.
customer image Anderson Tammy
Tjernlund Products, Inc.
White Bear Lake, MN
08/20/2014
The attorney loves the headset. The clarity is great, and she has no complaints
customer image Martha Morales
Berkey Williams LLP
Berkeley, CA
OfficeRunner Wireless Headset
08/20/2014
Works great! Clear sound and easy to use.
customer image Brianne Mader
Liberty AV Solutions
Colorado Springs, CO
08/19/2014
customer image D Fleming
AirPlus International, Inc.
Alexandria, VA
Great Product
08/19/2014
I have used headsets for years and I have never came across a product that was so comfortable as this product. I would definitely recommend this product
customer image Ro VictorianWhite
Great customer service!
08/16/2014
I ordered my OfficeRunner Headset on Friday and received them on Monday! I had some problems after setting it up. I could hear myself talking in my hear and also there were some noises that made the communication harder, but I called and the lady told me what button to switch and it works really well since. Thank you for the great customer service!
customer image Anik Fontaine
Sherbrooke, QC
Very satisfied
08/14/2014
Thank you for your good service. I am satisfied with the product so far.
customer image Gerd Stanszus
Innova Health Renewal Center
Anchorage, AK
Incredible
08/13/2014
Just as advertised. We bought one and the receptionists were fighting over who can use it. So, we bought two more and now the nurses want Headsets for themselves.
customer image David Cope
Cope Family Medicine
Bountiful, UT
OfficeRunner Wireless Headset Article 504345
08/13/2014
it works really good
customer image Jerome Alipio
Thomas, Quinn & Krieger, LLP
San Francisco, CA
Wireless Headset & direct connect cord
08/12/2014
We all love them....#8 and counting....they work just like they say they will work...

Yes more tootsies...lime, lemon and cherry were the hit!!! :)
customer image Teresa Gilroy
Vertical Software, Inc
Bartonville, IL
Great Product
08/12/2014
The headset is GREAT! Sound quality is outstanding. Customer service is way beyond expectations.
customer image Tom Gilmore
GriffinWorks, Inc
Hodgkins, IL
08/11/2014
customer image Charles Wood
Programmed Ins Brokers
Elmira, ON
Hard to Please
08/09/2014
I'm hard to please. Really. I've had the headsets from all the major manufacturers. But the Sennheiser OfficeRunner beats them all
customer image Steve Gray
4Penny.net
Bradenton, FL
Easy Set Up
08/07/2014
The OfficeRunner was very easy to set up. I have only used it for a week but so far I do like it. It is very light and you don't know that you have it on. I am using over the ear piece at the moment.
customer image Nancy Kwiatkowski
Infectious Disease Specialists of SE WI, SC
Brookfield, WI
08/06/2014
customer image
Pier7
Boston, MA
Awesome
08/05/2014
The OfficeRunner is Excellent and easy to use. Headsets.com is AWESOME for service and follow-up!!!!!!
customer image Dave Mazzocco
Advanced Power Systems, Inc
Broomfield, CO
OfficeRunner needs an enhancement
08/05/2014
We like the headset quality a lot, but Plantronics has a cable that used with the Avaya 6400 series phones does not require a handset lifter. You guys need to come up with a similar solution.
customer image Joe Compton
Wilsonart
Temple, TX
OfficeRunner Wireless Headset
07/31/2014
Its a very nice headset
customer image Kapil Varma
Silverline
07/31/2014
comfort is not that great. leaves a mark on my ear each day when i take it off. have tried all ear pieces with no relief.
customer image stephanie lanier
thermo king central carolinas
charlotte, NC
Office Runner Review
07/31/2014
The Office Runner is as good as it is advertised to be. Extremely good headset. It has satisfied some very particular users and it works very well in a noisy environment. No complaints just praise.
Headsets.com is a super company to deal with. Very knowledgeable and polite. Things that I find lacking in other companies. Headsets.com totally gets it when it comes to their customers.
customer image David Book
Devil Mountain Wholesale Nursery
San Ramon, CA
Great Investment
07/31/2014
Have used other (wired) headsets in the past. This one is head and shoulders above them all!. Customer Service was right there when I had a question about how to connect to my computer. Love everything about it!!!
customer image Laura Allender
Allegro Senior Living/Love Management
St. Louis, MO
I LOVE MY OFFICE RUNNER
07/31/2014
I originally called and ordered a Plantronics CS540. Used one before and thought it to be the best choice for the money. Headsets.com called after I placed my order and asked if I would like to try the Sennheiser OfficeRunner for the same price risk free. I agreed to try if I could return if not satisfied. Oh my, I can't believe how awesome it is. It is very comfortable to wear and I love the piece on the microphone that keeps the microphone from touching your face and keeps it from moving about. It does not have the soft plastic that fits in ear like CS540. Those wear out and don't fit everyone's ear size. The ear piece fits snug next to the ear and easy to hear the caller without device inside ear. Those soft pieces that fit inside the ear are also not sanitary for sharing with others that might share your headset. The battery time is excellent. Does not need to be recharged during the work day. Easy to set up and customer service was excellent. I loved the tootsie rolls that came with my package. The Sennheiser OfficeRunner is absolutely something to brag about. It has modern features compared to Plantronics.
customer image Linda Bolen
Pest Control Center
Placerville, CA
Freedom with Cordless
07/31/2014
Love this headset! I like being able to walk around my office instead of being chained to my desk. Sound is great, and it works wonderfully with our software.
customer image Amber Olsen
Fast PC Solutions
Sandy, UT
HEADSETS
07/31/2014
Order Complete.
customer image john malone
southeastern retina associates
knoxville, TN
07/31/2014
customer image Kathy Corbin
AAPD
Chicago, IL
DHL Express
07/30/2014
We like the headsets we are trying to see if you are in our GET account set up, as this is how we purchase our products. Also, do you have a less expensive head set or is this the one
?
customer image Teresa Oswalt
DHL Express
Erlanger, KY
Wonderful Product!!
07/29/2014
We love our OfficeRunner Wireless Headsets! We do a lot of multitasking in our office which would be very hard to do without them. I highly recommend this product if you are looking for a great headset. Also, the customer service is wonderful!! Love the tootsie rolls =)
customer image Stephanie Freeman
Tilman Richards D.D.S.
Corpus Christi, TX
07/25/2014
Very pleased overall. My plastic earpiece (left) doesn't seem quite as comfortable/flexible as my last one, so my ear seems a bit sore throughout the day; maybe it just needs to be "broken in"?
customer image Jeri Flanagan
Big Timber Grade School
Big Timber, MT
07/24/2014
LOVE IT!
We knew we would as we already had one-saves our neck & back!
customer image Ginger Mahaffey
Reich Dental Center
Smyrna, GA
Before you buy Plantronics...
07/22/2014
Take a look at the OfficeRunner. Easy Setup, good sound, works great. Unless you plan to walk far from your desk and still answer calls, skip the 'lifter'. You don't need it.
customer image
Boston, MA
First week of using our new wireless headsets
07/21/2014
I have to tell you that your support team is great but the Headsets leave a little to be desired. Not only is there a very strict way that they need to be connected they tend to lose the settings after setup has been completed successfully. Very frustrating to keep calling support for help.
customer image Chris Gelder
PayQuicker
East Rochester, NY
OfficeRunner Wireless Headset
07/18/2014
customer image SIamak Mojdeh
VNA
Colchester, VT
So far, so good!
07/15/2014
I've been using the headset for a week now and have been pleased with the freedom and mobility it gives me to move about my office
customer image Margie Barnett
Kevin J Palmer & Company, Inc
Visalia, CA
Headsets.com and office runner - the perfect pair!
07/11/2014
I am extremely satisfied with Headsets.com - from the order through the delivery and the 'first test call' it is an exceptional company to work with and I would highly recommend the OfficeRunner Wireless headset - excellent product!
customer image
Wireless headset
07/08/2014
very comfortable. just need to get use to how to put it on the charger with the over head piece on it.
customer image sally rogol
city of rye recreation department
rye, NY
07/08/2014
customer image Lyana Hodge
B & B Chiropractic, PC
Massapequa, NY
Exactly what I was looking for
07/08/2014
I wanted a wireless headset that could switch between the phone and computer with ease. It's actually intuitive ans works just as I would want it to. Using the handset lifter with it, makes it that much better. I wish I would have found this a long time ago.
customer image Neil Cahn
Neil Cahn, PLLC
Carle Place, NY
07/05/2014
I couldn't be happier. It's well worth the price. It does everything I need: blocks out background noise, hears me, and my voice can be heard over the phone. The only negative is that, although there are three sizes of ear pieces, they all hurt my ear. However, it can't be beat for performance.
customer image John Marris
Port Washington, WI
Office Runner Wireless Headset
07/02/2014
Hi There,
I thought I would like ,however I can not answer the phone and it's confusing on how to get what is needed to do so. I will return unit ASAP!
customer image Tarlice Griffin
UW Madison EHS
Madison, WI
have been great
07/02/2014
the head sets have been easy to use and effective.
can always use extra tootsie rolls! :-))
customer image Fawzia Husain
Waterloo Smiles
Waterloo, ON
07/02/2014
So far I like it, My ears are really little so it tends to be kinda big on my ear/head. We were closed this week so I will be working with it more next week.
customer image Leslie Swenor
Dentistry By the Bay
Petoskey, MI
Please let me know how to return this item
06/30/2014
It did not work for us at all and I would like to return it. We have it packaged but do not have return information. Can you please advise.
customer image Micheline Moret
Community Action Of Ventura County
Oxnard, CA
LOVE IT
06/30/2014
customer image
"We can
06/26/2014
Battery is dead and won't charge. The device is only 5 weeks old.

In order for people to hear me I have to adjust the mic so high in makes feedback in my ear.
customer image Matthe Castrigno
Akamai
Eagle, ID
Bridger steel office assistance
06/26/2014
Love the product. Love the service.
We'll be ordering more.
Kathyu
customer image Kathy Perron
Bridger Steel Inc Billings Store
Biillings, MT
06/26/2014
It is not the easiest to just slip on and take a call. You have to take your time and adjust it.
customer image Thompson Gena
Tri-County Irrigation & Plumbing
Goodfield, IL
GREAT headset!!
06/25/2014
Great headset and your customer service is EXCELLENT!!
customer image Rhonda Godbold
Chatham County ICS
Savannah, GA
06/24/2014
customer image Dara Ackerman
Neil H. Kupferman, Esq.
Brooklyn, NY
06/20/2014
Love the headset its very light and also very clear to hear our co-workers/patients plus has a cool cube head stand/charger..
customer image lucy marquez
parkaveob/gyn
glendale, AZ
VERY HAPPY WITH THE PRODUCT
06/20/2014
WE ARE VERY HAPPY WITH THE SERVICE - THE QUICK DELIVERY AND THE PRODUCT
customer image Lisa Millett
Chestnut Park Real Estate Limited
Collingwood, ON
OfficeRunner Wireless Headset
06/20/2014
I am still trying to get used to it. It's not the headset, it's me. Everyone here loves theirs I bought them. I have been here 20 years answering my extension the old way & holding it on my left shoulder. I am struggling trying to get used to the headset even though it's much better for me.
customer image Pamela Pieper
Advanced Digital Data, Inc.
Orlando, FL
06/19/2014
LOVE my headset and everyone else I have ordered them for feel the same!

I do have a question about mine: I have a multi-line phone and I get the incoming call indicator even when the calls are not on any of my 4 lines but when I push the headset button to answer there isn't a call (none of my lines are lit but sometimes the lines in other parts of the department are (though my phone does not ring for those calls). Any suggestions?

Also want you to know that your customer service/order desk employees are the best I've ever worked with, they are simply awesome. I've had the pleasure of speaking with 3 of them. You could give lessons to most of the other companies I've worked with (AT & T heading the list of the worst).

Thanks for the Tootsie Rolls! Also the Clay Matthews bobble head from my last order. It has been the source of some fun and friendly rivalry with both students and staff.

Have a great day.
Phyllis
customer image Phyllis Pestka
Evanston Township H.S Dist. 202
Evanston, IL
Secretary
06/19/2014
I like the sound the headset makes when someone is calling in. It's not a standard beeping noise. But unfortunately no matter how I adjust the ear piece, it's still too big for my ear. It just slides right off.
customer image McKenzie Murray
Insight Automation
Erlanger, KY
Couldn
06/18/2014
Our CSR is all smiles when I swapped your older wired model for the OfficeRunner Wireless Headset System. Talk about boosting moral and productivity - just get them an OfficeRunner and see it unfold in front of your eyes!
customer image Lisa Spagnuolo
Murray Schoen & Homer Inc
New Rochelle , NY
Excellent Headset!
06/17/2014
I have had this unit for about a week and the sound is awesome! All my co-worker are looking to purchase one as well.
customer image Robert Jones
Visible Management Group
Jacksonville, FL
06/17/2014
We love them!
customer image west joyce
Bud A West, M. D., Ltd
Reno, NV
Headset user review
06/17/2014
I think this product is great. It was easy to set up and use as someone who is not very good with technology. The sound quality on both ends is great.
customer image Sarah Kovach
Lineweaver Financial Group
Valley View, OH
Head Phone Review
06/16/2014
I purchased the OfficeRunner Headset after several years of using a less expensive headset. I often had complaints when using the prior headset of being difficult to hear, and had problems with low volume on my end. After a week of using the new headset, I haven't had a single complaint, or request to pick-up my handset. It is still a little bit early to see if I never have a complaint, and the price is on the expensive side, so I can't give a "5" rating now. So far though, the OfficeRunner seems to be a significant upgrade over my prior headset.
customer image Rick Brown
Golden State Tax & Business Service
Rocklin, CA
06/16/2014
THE HEADSETS WORK VERY WELL, NO STATIC OR BACKGROUND NOISE, NO ECHO. WE HAVE BEEN USING ONE FOR AWHILE NOW. I TRIED OTHERS AND THE SOUND QUALITY ISN'T ANYWHERE LIKE THE OFFICE RUNNER, ONE OF MY STAFF CAN'T GET USED TO THE MOTH PIECE THAT GOES OVER THE EAR, BUT OTHER THAN THAT, THEY ARE GREAT.
customer image ANITA BURGESS
ENT&ALLREGY HEALTH SERVICES
ELYRIA, OH
06/13/2014
customer image Glenda Larson
Larson Financial Group
Seattle, WA
06/12/2014
Features of the OfficeRunner are great. Now recommending it to all of my telecom clients. Thx / Wes
customer image Wes Karpow
LTI Communications
Delta, BC
06/12/2014
customer image Christine McAuley
Bennett Management
Stamford, CT
Goes the Distance!
06/12/2014
We have used other wireless headsets, but this one reaches out much further from the base unit.

The new ear pads that slip over the loop really seem to improve the comfort of this headset.
customer image Ron Bolander
AUL Corporation
Napa, CA
06/11/2014
customer image Rhonda McGuff
Ideal Producers Group
Overland Park, KS
Wireless!
06/10/2014
we love our wireless headsets...they give us hands free and mobility....
customer image
06/09/2014
customer image Becky Figueroa
Duda Farm Fresh
06/09/2014
The experience was great. Very friendly and helpful. She new the products and suggested a headset that would work better and I love.
customer image Linda Schuett
Glory Global Solutions
Watertown, WI
06/07/2014
customer image Pam Tedesco
Founders Ins Grp
Torrington,
06/04/2014
Easy set up, light in weight, and the clarity is great.
customer image Rachel Williams
Hawthorne School District
Hawthorne, CA
don
06/04/2014
do you have a shorter earpiece? I don't like that about it
customer image Trace Elrod
JacksonCooksey
Dallas, TX
05/30/2014
customer image Mark Cook
Mark Cook, MD, Inc
Oakdale, CA
05/29/2014
Overall we really like the headsets. Takes a little getting use to with the earpiece but they are very clear. Thanks.
customer image JANICE ADAMS
SINGLETON INSURANCE AGENCY
MT. VERNON, KY
05/28/2014
customer image David Roes
Christian Health Associates
Anchorage, AK
05/28/2014
So far I like it, the only thing I dont llike is that I have to lift off the phone instead of hitting a button but not a big deal
customer image Tawni Hill
Farmers Insurance
Bloomington, IN
Happy to finally have a headset !
05/28/2014
I was reluctant to get a headset, even though many in my office use them and love them. I just didn't want to have to wear one but when our incoming phone calls increased dramatically I couldn't deny I needed one and so far it has been great. It was easy to install and set up and is comfortable to wear. I also like that it is easy to adjust the volume right on the ear piece. Now I know I should have gotten one a long time ago.
customer image Carie Anderson
Boulder Valley School District
Boulder, CO
Cordless joy
05/28/2014
I've used corded headsets for many years. Got sick of the wires and decided to try a cordless version. I figured the range would be less than advertised and it would have poor call quality. I was wrong!! Easy to set up and use. Range is good, even in my all metal buildings.
customer image dave weller
weller tractor
great bend, KS
Hands free and Happy!
05/28/2014
customer image Carie Anderson
B
Love the headset...and tootsie rolls!
05/28/2014
The headset set up was flawless, easy and quick. This is the only way to go for a headset. Wishing you sent out monthly restockings of Tootsie Rolls!!
customer image MATT HAAS
CAMARO CENTRAL
ANNA, TX
Office Runner Headset
05/28/2014
This unit is everything they said it was. I have some hearing loss and this unit more than compensates for it.
customer image Gary Aubuchon
MHS Legacy Group Ltd.
S,
Awesome
05/27/2014
Love love love this products
customer image Lori Wallace
Gregg Greven & Associates
Terre Haute, IN
runner review
05/23/2014
the product performs as anticipated.
customer image Kevin Adams
DMG Solutions, LLC
St. Louis, MO
05/23/2014
Thanks, Love it and your are absolutely great!!!!!
customer image Janis Murray
Harford Primary Care
Bel Air, MD
Sennheiser headset rocks
05/23/2014
Modern base station, small foot print, clarity is fantastic. my only reason for not giving a 5 is inside offices range is about 200 ft. Outside ranges beyond 400 ft still clear voice.
customer image Sam Steyn
Laser Technolofy Inc
Centennial, CO
05/22/2014
customer image Rick Novak
ACF Environmental
North Chesterfield, VA
OUCH
05/22/2014
MY EAR IS VERY SORE FROM WEARING THE EAR PIECE, NOT VERY COMFORTABLE, PROBABLY WILL BE RETURING
customer image MARY BROCK
FUEL INJECTION SERVICE
PHARR, TX
Headsets
05/22/2014
Customer # HDS-152-2219. We have bought many headsets from you. We just bought 3 sets more. Using Priority #'s EH- 74187, EH-74152, EH-74154 - when do we receive the $25 Starbucks gift cards? Ed Houtkooper, % Hamilton Zanze, 37 Graham St # 200, San Francisco, Ca 94129
customer image ed houtkooper
hamilton zanze
san francisco, CA
New headset
05/22/2014
I have been using the Sennheiser office runner for a few days now. its okay and not what I expected. i was under the impression that you could be at least 300 ft away and the unit would still sound and operate well. I was a few feet outside of my office and the sound quality faded and it was difficult to hear my conversation well.
customer image q Reynolds
State Farm
Eugene , OR
05/21/2014
Most of the time people cant hear me, and I never hear the phone ring through my head set. But, It does have a cool look to it.
customer image Aundrea Mills
Precision Medical Products
Loomis, CA
Wireless Headset
05/21/2014
Seem to like it so far but getting used to wearing the earpiece
customer image Brian Winner
Robert Winner Sons Inc.
Osgood , OH
05/21/2014
Only had it for a short time. Customer likes the headset so far.
customer image Patrick Bolen
Primetime Communications
Cheboygan, MI
Great
05/20/2014
This works better than my cell phone blue tooth. and I really went 400 ft and it still worked. I walked to my car from a brick building.
customer image Rickie Street
Crossroads Outdoor
Eaton Rapids, MI
Using it
05/16/2014
My thought...the receiver lifter should be part of the package, not a separate unit. It is highly inconvenient to use the headset and having to manually lift the receiver. Just a thought.
customer image Teresa Schreiner
Arcadia, CA
Just starting to use it today
05/16/2014
I called your office and got some really good help. Apparently, I could use a receiver lifter to be fully engaged. But I'll work with what I have.
customer image Teresa Schreiner
Arcadia High School
Arcadia, CA
Very Good
05/16/2014
I like sennheiser officerunner very much good for use inside office
I will buy orl 12 handset lifter later
Thank you so much for recommand
customer image debbie kwon
Earth Travel and Tour
new york , NY
Ear Piece
05/15/2014
The ear piece is too large and uncomfortable and will not stay in place.
customer image Wendy Wood
Fulcrum Concepts LLC
VA,
Ear Piece
05/15/2014
The ear piece is too large and uncomfortable and will not stay in place.
customer image Wendy Wood
Fulcrum Concepts LLC
THANK YOU!!!
05/14/2014
Your customer service is the best I've ever experienced. I always look forward to talking to you guys. Thanks!!!
customer image Michael Leto
Grundfos Pumps USA
Olathe, KS
05/14/2014
customer image Tina Fahrner
Valley OB-GYN Clinic
Saginaw, MI
Terrible
05/13/2014
I've hated my Sennheiser for over a year. My audio cuts out. I'll be returning it soon.
When it works it has good range and wideband audio.
customer image Dawn Goodnight
Seattle, WA
Not sure
05/11/2014
Not sure about the Headset yet, intend to call a service rep - is not clear, find it difficult to hear, also don't care for any of the over the ear attachments - they hurt my ear and the over the head attachment feels like I have a heavy set of headphones on. Considering changing products.
customer image Shelley Hannam
Wilson Fuel Co Ltd
Truro, NS
Three days of trial
05/09/2014
I am not sure if the headset is not very compatable with shortel phone or if I received a defective headset, but every person I spoke with on the phone said they could barely hear me and had quiet a bit background noise. Not very comfortable on the ear either.
customer image Liz Hale
Cassidy Turley
Arlington, VA
Asome Service
05/08/2014
I have now purchased several headsets. I continue to be please with the service and product. I look forward to continued relationship with Headsets.Com.
customer image Everette Acheson
LIFETOUCH NSS
Chico, CA
Office Runner
05/08/2014
Easy to set up. I installed two units and so far they are working well.
customer image Corey MacKnight
City of Winchester
Winchester, VA
Great Headsets
05/07/2014
We have tried other headsets in our small office, but found that the OfficeRunner by Sennheiser provides by far the best bang for your buck. The 60-Day Trial gave us a chance to try the headsets out prior to making a commitment.
customer image Trey Lewis
Riverside Center Dinner Theater
Fredericksburg, VA
So far so good! Set up questions and Tech Support helped
05/06/2014
customer image ken pace
ca,
05/06/2014
I have used my Office Runner for over 3 years before needing this replacement. Usually have over 10 hours of phone use a day. Best headset I ever had.
customer image Anita Selinsky
Leventhal Sutton & Gornstein
Trevose, PA
LOVE IT!
05/06/2014
Just what I expected
customer image Michele Sprinkle
Sprinkle CPA, LLC
Greenfield, IN
I love this headset
05/06/2014
This is the best headset ever, no feedback no noise, able to go long distances.
customer image Meisha Robinson
Public Affairs Council
Washington, DC
Don
05/05/2014
Doesn't fit well on a petite person
customer image Sarah Beth Kist
Commercial Recreation Specialists
Verona, WI
Great Product - Easy to setup and long range
05/03/2014
Very nice product. It was very easy to setup and it works from anywhere on the property. It also connects to my laptop and has a very long battery life.
customer image Phillip Long
BIS, Inc.
Robertsdale, AL
Survey
04/30/2014
Nice to not have static all the time. I might have another lady that would order if she could get the trade in deal.
customer image Wendy Goodenow
HNL Travel Associates
Honolulu, HI
04/30/2014
We are enjoying our new headsets. We had to adjust the volume for some customers but all has worked out.
customer image Earlene Peregory
Paxton Company
Norfolk, VA
ok
04/30/2014
am so glad to have a new headset..have been without for approximately 6+months. it was painful! I'm having a little difficulty figuring out whether I've pressed the lift button or not. I just need a little tactile hint to be sure I'm on the button before pressing it. Thank you,
Lee
customer image Lee Newton
Walla Walla, WA
Office manager
04/30/2014
It helps the ergonomics of the front desk ladies.
customer image Rolayne Sellers
Highlands Ranch, CO
04/30/2014
Great product.
customer image Bryan Craig
Prescott and Craig
Jerome, ID
04/30/2014
we ordered two of these for our staff to test. They LOVE them!

Thank you for calling with the suggestion to change to the OfficeRunner brand.
customer image jennifer nabors
Salibas Phamracy
phoenix, AZ
Works Great
04/28/2014
customer image Dennis Jupka
MACo
Helena, MT
04/24/2014
I am loving my headset so far!
customer image Sherry McGough
Transportation
TX
04/24/2014
Headset does not fit my ear. Very disappointed. I have used a headset for 10+ years and do not want an over the head option, so this one is going back. I never even set it up because the ear piece fit was so bad.
customer image Donna McElroy
Cox Smith
San Antonio, TX
04/22/2014
Very happy with the performance and ease of use. Possibly interested in purchasing the handset lifter, but how do I know which one is compatible with my phone system.
customer image Gregg Paster
Gregg F. Paster & Associates
Rochelle Park, NJ
Sennheiser 1967
04/21/2014
20+ year (former) Plantronics user
Sennheiser: takes up less desktop space, no Zoom (extra) box needed to switch from phone to computer. Magnetic recharge, easier to use than pushing plastic pieces together. Fully charged in less than 1 hour, no longer do I have to wait 3 hours. Lighter headset. Better sound, even older ears notice the improved clarity. Sleek design Need I say more? Nice working with you.
customer image John Parkerson
John Parkerson, MDMS
Baktimore, MD
?????
04/21/2014
All I can say is THANK YOU :). All the service I have received from you has been A+ service.
customer image Margarita Martinez
Pentair Thermal Management
Menlo Park, CA
04/18/2014
customer image Robert Warja
Marquette Bank
Orland Park, IL
new wireless headset
04/18/2014
I still don't have it working but hope that my grandchildren will get that done correctly for me this weekend. However I am not very happy with how the headset sits on the recharging stand. I have a VERY DIFFICULT time getting it to stay on the stand.
customer image Diane Toepper
Frankfort, IL
A Great Solution to the Wireless/Cordless Challenge
04/17/2014
After only a week of use, I'm sold on the quality of audio transmission and ease-of-use of the OfficeRunner. I was in the doldrums about ever being able to find a way to enjoy the benefits of a wireless headset with my new cordless phone. I'm very pleased that I found this high-quality solution, and very pleased to be able to send you such a positive assessment!
customer image Peter Norlin
ChangeGuides
Pinckney, MI
04/16/2014
I love the headset but you do have to use the over the head attachment. The over the ear mount is ackward and uncomfortable.
customer image Peter Ulbrich
Oppenheimer & CO.
Grosse Pointe Farms, MI
headset
04/16/2014
this was a replacement headset. The sound quality does seem to be better. I was advised though not to have the little square box near my computer. It was sitting next to the router so I moved it and I think that helped as well.
customer image Jeni Blumenthal
Blumenthal Agency
Wireless Headset from Sennheiser
04/16/2014
After multiple calls to your Tech support deaprtment, the headset never did charge. this created much stress for me. think I will go back to the Jabra GN9300e as it was more reliable.
customer image Linda Spraley
Abbott medical Optics
Tipp City , OH
Love my Office Runner
04/15/2014
People can't believe I'm staking on a headset. So glad I got the Office Runner, Sennheiser has always been known since my childhood for great quality and this product lives up to the brand.
customer image Steve Skolnick
Skolnick Associates
Short Hills, NJ
Best Wireless Headset Ever
04/10/2014
Based on other reviews, I purchased this headset to use with Dragon Naturally Speaking. It is incredibly accurate and is, in fact, the best headset I've ever had wired or wireless (and I've had a few over the years). It is worth every penny. Also, have to say that Headsets.com is awesome. I had a small issue with the first one after a couple months and the product was replaced promptly. This website and the product gets five gold stars, hands down!
customer image Aimee Hess
Law Offices of Aimee Hess P C
Streetman, TX
04/09/2014
Liked it so much we bougth another! Lite and comfortable.
customer image Brett Mildenberger
Can
04/08/2014
After many positive reviews and an endorsement from Art Sobczak, I decided to give this headset a shot. When I called headsets.com, I was asked what kind of phone I had, and then the rep said I needed some kind of extra adapter which she included for free. Received the headset, installed it, but was delayed because I couldn't figure out where the extra adapter was supposed to go. Turns out I didn't need it... Started to use the headset and was disappointed in the fit to my ear. I also have problems hearing my customers even with the volume turned all the way up. I love the fact that it's wireless but am considering going back to a wired headset due to the volume issue.
customer image Christopher Park
J.D. Byrider
Scotia, NY
04/05/2014
Great idea to offee this headset in lieu of plantronics
customer image tom ward
majestic
vernon Hills, IL
04/05/2014
customer image wayne rollins
mid-east commission
washington, NC
Best Headset I
04/04/2014
I've been in the customer service/sales industry for nearly 15 years using all different types of headsets. The Sennheiser OfficeRunner has been the best one so far. It has several options for fit and is very comfortable. I have changed our entire office over to them, and have found them to be a perfect fit for the employees that were complaining about the Plantronics hurting their ears or not being stable. The price is high, but it's ultimately worth it for a headset that can be used on your phone or PC (works with skype). It's light-weight and charges fast. I've been using mine for 3 years. Had a problem with the battery not charging early on and it was replaced for free under the warranty. Have not had any issues since.
customer image Brandon Ainsworth
InkBed, Inc.
Everett, WA
04/04/2014
Best headset I've used. Very light on my ear and easy to use.
customer image Lisa Ferguson
Tsurumi America
Glendale Heights, IL
04/04/2014
love the way it works. It is not really comfortable to the ear. I do not like the part that goes over my head so I wear the ear piece. Each ear piece is too large and leaves it dangling. Not a secure fit. I feel the need to hold it steady while talking. Defeating the purpose of having a headset so I dont have to hold a phone
customer image deidra revai
admiral pools
harford county, MD
04/03/2014
We wanted to wait until the receptionist had the chance to use it for a few weeks before reviewing it. She loves it and is very happy.
customer image Andie Maranda
Community Support Services of Niagara
St Catharines, ON
Loves the new headset!!
04/03/2014
Julie my co-worker who I ordered the new headset for loves the new one!!
Comfortable to wear and hear from!!!
customer image Walker Mandy
Municipality of Lambton Shores
Grand Bend, ON
Review 04/01
04/01/2014
Works well but from the promotion material I thought it would also switch between my I-phone and the PBX, so was disappointed it doesn't do that
customer image Ernie Laitinen
Veris Industries
Tualatin, OR
04/01/2014
customer image Dennis Laverentz
Bestway Inc
Hiawatha, KS
03/28/2014
customer image sandra garcia
PERITUS PORTFOLIO
SOUTHLAKE, TX
Divisional Vice President
03/27/2014
Great product and exceptional customer service as usual!
customer image janice quals
Great American Custom Insurance
Los Angeles, CA
Great Service as always
03/27/2014
You guys really set the standard for great service. Everyone I have ever dealt with at your company is always so helpful. I wish all companies followed your model.
customer image Dave Cook
Cherry Creek Mortgage
Denver, CO
CEO
03/26/2014
So far so good. Very easy to set up, use. Sound is great both ways. Seems to be a good test and choice.
customer image Peter Christman
The Christman Group
Chicago, IL
03/25/2014
With help, this was a very easy installation but the microphone/receiver seems to dislodge often and the tape doesn't maintain its position. Either better/stronger tape is needed or a different design.
customer image Lin Lorenz
Strategic Fuse, Inc.
Chicago, IL
Good but a few issues
03/25/2014
I like the audio quality and range and the direct connect cord for my desk phone.
Am having to replace the one I have now as the Mute does not actually Mute, even though the Mute red light flashes on the base and I get the Mute periodic beep in the earpiece. Sometime it randomly drops out of the Mute mode too. The Mute button is very small and tricky to engage. Customer service is sending a new one with no hassles. That's great.
customer image Jeff Levin
Herndon, VA
Headset
03/25/2014
Love it! My old one never worked as well as this one. Thanks for recommending it.
customer image Susan Bailey
Driltek
Bakersfield, CA
03/25/2014
NICE
customer image aj passarella
loretto telephone company, Inc.
great
03/25/2014
this is the best headset that we have ever used!!!
customer image Marty Passarella
Loretto Telecom
Loretto, TN
OfficeRunner Wireless Headset from Sennheiser
03/21/2014
It was a breeze to set up it works great. the headset is comfortable. I do wish that the headset volume was a little higher. I work in a noisy environment.
customer image Brenda Mink
Motionworks Industrial Safety
Chickasha, OK
Works Great!
03/21/2014
I love my wireless headset, the quality is excellent, no difficulty with hearing other people, has a volume you can adjust which is a great option. The only thing is that I wish the headset and lifter would come in the box as a set and not separate. I didn't think that I would have to order two separate products and this was also not mentioned. So, this unfortunately delayed my starting time in using the product. The service I had was excellent and I did received the lifter in just a few days.
customer image michelle renier
Orthopedic and Sport Medicine Specialists of Fargo
Fargo, ND
head set
03/21/2014
We are using the new head set and realized we needed the LIFT and ordered it .. it's on the way. That would make life easier !
customer image Deb OReilly
Alcyone Plumbing Company Inc.
MASSAPEQUA, NY
03/20/2014
when i originally phoned in and spoke to the sales rep he was very nice and was able to supply a quote right away. the downside was i requested plantronics cs540 units because that is what we are currently using and he said there was one that was much better and it was on sale so i said sounds good sign us up. we received the headsets and when my staff went to set them up they found out they are not compatible with our phones? my assistant called in and was told that we would need to purchase kits to go with the headsets for each unit at $130 per phone?? so now i have to wait to have new headsets delivered. deal with sending these ones back and pay for the difference. i used 1-800-headsets over my regular provider because of the speed of service and the "deal" i thought i was getting which has now turned into a headache.
customer image DIANE JONES
SILVERCREST INSURANCE GROUP
CALGARY, AB
THE BEST I’ve ever used
03/20/2014
I've had numerous wireless headsets in the past, some from very highly respected companies. This Sennheiser is by far THE BEST I've ever used – in every way! It is worth every penny and outperforms the competition hands down!
customer image Bob Cawman
Money Concepts
Florence, KY
03/20/2014
I love the product, it's very easy to install and use. Great product
customer image Lisa Miller
Do-Cut Sales & Service Inc
Warren, OH
Headset Retainer for the earpiece
03/20/2014
Cannot find a really comfortable position so that the earpiece fits somewhat into my ear. Also going over or under the ear, in order to make it somewhat snug, it hurts and is a bit uncomfortable. Some complaints from other parties that they cannot hear me to well. Maybe 1 or 2 in 10 calls.
customer image Farrell Smith
ProVantage
03/19/2014
The entire experience with Headsets.com has been the most encouraging and pleasant experience with all the staff thru both my orders. Your customer service is TOP SHELF, A #1, The best. Thank you so much. Oh an by the way we LOVE, LOVE, LOVE our Sennheiser headsets. They are the perfect match for our needs. Others we tried hurt due to weight. These work great changing stations and can be setup with different headset styles.
customer image Wendy Skoff-Gamsby
Volunteer Center of Sonoma County
Santa Rosa, CA
Mostly great
03/19/2014
I like the ease of connecting to a call but it would be nice to have the option to use the handset when needed without having to disconnect the headset.
customer image Tiffany Morrison
Baymeadows Healthcare
Jacksonville, FL
03/18/2014
The OfficeRunner Wireless Headset function ability is excellent. Mostly, I would like to comment on the outstanding customer service received during the set up. Originally the only problem was static and customer service assisted in the lifter set up and a quick adjustment to correct any static issue.
customer image Patricia Mollick
Career Counseling & Consultant
Long Beach, CA
manager
03/18/2014
Thanks for the quick shipment. We love the headset (we were able to still use the lifter that we originally had) That is a lifesaver!
customer image Sandy McDonald
Sparrow Medical Group
Mason, MI
Office Manager
03/17/2014
Although this equipment is very attractive, the sound quality was filled with static. We attempted to clear it but I went back to using my old CS55.
customer image Shana Rizzone
nMetric, LLC
Costa Mesa, CA
03/17/2014
We love our new Sennheiser wireless headsets. They are very comfortable. Everyone has a different way to were it and it works for all of us. We are paring our headsets to different stations and that is one of the best features. Everyone also liked that it is not heavy.
customer image Wendy Skoff-Gamsby
Volunteer Center of Sonoma County
Santa Rosa, CA
03/14/2014
customer image Tish Conwell
Professionals Resource Network, Inc
Fernandina Beach, FL
03/12/2014
This headset is a replacement for a 10 yer old plantronics. They one was still working but thought ti was a good time to up grade. So far the only thing I really DO NOT like is that the earclips are very uncomfortable, they pinch really bad. If there were other sizes or shapes available, that would be great
customer image Kathy Halliday
Kozak & Associates
Portsmouth, VA
I love it!
03/12/2014
No wires really has made a difference in my efficiency. The clarity of the speaker is impressive. You must use a lift kit to be able to answer away from your desk IF you have a multi line phone system. It is an investment into your office. Our last headset we purcahsed over 8 years ago. It still works I just got tired of the wires!
customer image Dawn Kitzmiller
Belleview Heating & Air
Ocala, FL
review
03/10/2014
seems like the office staff member who received the new headset loves them.....and so did the other staff.
customer image Terry Berrington
Dynamic Living Counseling, Inc.
PHOENIX, AZ
review
03/10/2014
The head set does not ring on in bound calls
customer image Randy Driver
UHMC
Honolulu, HI
Headset
03/07/2014
Great Customer Service and Product
customer image Elaine Wenzel
TMPN Pediatrics MB
Manhattan Beach, CA
03/06/2014
We love the OfficeRunner Wireless headsets. We will continue to use them daily

Please send many tootsie rolls lol
customer image CHERYL SHARP
AMERICAN FRAME CORP
MAUMEE, OH
03/06/2014
Have used a plantronics headset for years and have been very happy with the OfficeRunner so far. Ordered it direct from Patience and she was a big help. Like the product so much I have referred Sam Howard, Brian white, and David foster from my office. Love the range and short charging time- still getting used to the fit of the headset around my ear.
customer image Scott Smith
Wells Fargo Advisors
Midland, MI
03/05/2014
Totally awesome!
customer image Sandy
Atlanta, GA
Officerunner wireless headset
03/04/2014
I just started using the office runner with my phone and computer and I'm loving it. So far it works better than any other wireless headset that I used for my phone and even better headset I use on my computer.
customer image Christopher Brents
Goldsboro, NC
Great Product
03/04/2014
I found the OfficeRunner Headset to be intuitive to set up, easy to use, and performs excellently! Headsets are a necessity at our office, and this one give us flexibility to move around the office and still be able to provide instant phone service.
customer image Loren Rugen
ACSTO
Chandler, AZ
03/03/2014
The headset is great, but the "distance" was expected to be better.
customer image Charles Streich
Spradling International, Inc.
Pelham, AL
Office Runner- only needed adjusting!
03/03/2014
I just complained about how floppy the headset was and found out it only needed the ear piece to be adjusted better. Works great now!
customer image Jeff Johnson
Humboldt County
Winnemucca, NV
Office Runner headset, too floppy
03/03/2014
The headset is super light which is fantastic. However, it does not sty put and flops around. If I bend over, it acts like it is going to fall off. I really cannot tolerate how it "feels."
customer image Jeff Johnson
Humboldt County
Winnemucca, NV
03/03/2014
love it! very happy with the sound,and patients tell us how clear we are.
customer image Liz Strout
Copc Westerville
Westerville, , OH
awesome
03/01/2014
customer image Jeri Martinez
Greeley Tribune
Greeley, CO
So pleased
02/28/2014
What a difference from the corded headset. I hear so much clearer and people hear me clearer. Also it fits with my glasses so much better. Not as bulky around the ear. I love the freedom to move around the office doing other things while on sometimes endless on hold calls. Thank you
customer image Carol Rode
Minars dermatology
Hollywood, FL
Excellent
02/28/2014
The OfficeRunner Wireless Headset is proving to be exactly what it is stated. The clarity and range are phenomenal.
customer image Mary Pepides
Largay Travel
Waterbury, CT
Still adjusting
02/27/2014
Have only had it 1 week. Still getting used to it. Had the GN Netcom wireless before this and enjoyed it. The sound is good in the OfficeRunner. Don't like having to push the phone icon before it engages after it's been on the base. Find it cumbersome that it charges upside down from how you wear it. When you pluck it off the base, you have to turn it 180 degrees. My old one was one movement. Sound silly, but as I said still getting used to it. No complaints from others on how they hear me. Feels pretty good on ear, though struggle a bit with the fact I wear glasses too. I don't use over the head option. My opinion may change as I get more used to the product.
customer image Pat Hutto
Healthcare Admin Service
Everett, WA
OfficeRunner
02/27/2014
customer image Siamak Mojdeh
VNA
Colchester,
OFFICE RUNNER HEADSET
02/27/2014
LOVE THE NEW PHONE!!!!! SUPER EASY TO SET UP AND WOULD BUY THIS ONE AGAIN.
customer image MICHELLE ANDRADE
LUNG ASSOCIATES
GLEN BURNIE, MD
02/26/2014
Product is great as well as the service. I've eaten myself silly on the Tootsie Rolls
customer image Dawn Wozniak
Greystone Healthcare Management
Tampa, FL
02/26/2014
having issues with answering the phone without having to pick up the handset on the phone for every call and then hanging up the handset after each call. That doesn't work for us. I have ordered the lifter and waiting for it to arrive to see if that helps out. If not we will be returning the equipment.
customer image Michael Hardy
Shalom Ministries Intl
Adrian, MI
Office Manager
02/26/2014
Headset works great, clear sound both ways!!!
customer image Drew Scott
Allstate
Taylors, SC
Manager
02/26/2014
I like It But still learning how to us it.
customer image James Fischer
Seranado Fountain Apt
Orange, CA
I like the headset...
02/25/2014
My comment would be that I hear some sort of constant sound. I don't know if that is normal or not. However, everyone says they can hear me fine, and I can hear them as well, but that constant sound I am hearing is annoying.
customer image Ron Allred
Edward Jones
Lubbockt, TX
02/24/2014
It's working great.
customer image Kate DeLong
John C Campbell Folk School
Brasstown, NC
02/24/2014
I love the headset and the added freedom I get from having it, I have not pulled anything off my desk since last Tuesday when I received it!
customer image Michelle Wittreich
Mark S. Frank Attorney at Law, LLC
Warrensville Heights, OH
Wonderful
02/22/2014
Have 11 of them in this office now and all my employees love them. Work great
customer image Mary Beth Houpt
Mid Michigan Medical Management INC
Mason, MI
Priority Number: EH-69148
02/21/2014
Your service was beyond excellent with out headsets. The help desk had all of us configured with out questions and up and running. Will recommend
customer image Richard Mousigian
Port Huron Area Schools
Port Huron , MI
Bummed
02/21/2014
This was a gift, ordered early, but you must have shipped too late and the gift missed the specified date. Very disappointed...
customer image Steve Leveen
Delray Beach, FL
OfficeRunner Wireless Headset
02/20/2014
A nice headset and it is comfortable. I like being able to get dial tone with the headset but I wish the headset button would 'click' slighly so I could feel that I made contact.
customer image Alan Kernc
KCS International, LLC
New Holland, PA
A few problems
02/20/2014
Comfortable headset, easy to set up. I have been having problems with people hearing me. Intermittent, definitely headset related. Turned the mike volume up to the highest recommended setting of 6 and it seems to be better.
customer image Martin Weil
Sonoma, CA
02/20/2014
It was a little cumbersome trying to connect everything as I am mechanically challenged! But our IT department helped with a cord I missed and to install the lifter. People have said that they can hear me much better but I haven't really had a chance to have a whole day using it as it came on 2/14th and it wasn't installed until 2/19.
customer image Ellen Owens
Stanford Center for Professional Development
Stanford, CA
02/19/2014
So far it has not been ideal. It does not hold a charge for more than three hours. Once it died, we had to charge another full 24hrs before using it again. After the 24hr charge, it still doesnt work. Spent the firt two hours of the morning working with it. Still not working.
customer image Sharyn Richards
Legacy Laboratories Services
Portland, OR
Front Desk
02/18/2014
I liked the hands free but felt I was talking louder than normal for patients to hear me. On a number of occasions I hung up on patients trying to push the ear set to hear better?
customer image Ann Wynboom
Gary R. Duven
Appleton, WI
Office Rusnner
02/15/2014
So far its working great, working with Dragon software well.
customer image Daniel Ross
Daniel D Ross, CPA APC
Roseville, CA
02/15/2014
Just super, easy to set up, clear - just like being on a handset. Could not be happier.
customer image Robert Worcester
Cryogenic Experts, Inc.
Camarillo, CA
Terrific Product!
02/14/2014
Great sound quality - clear, no static, easy volume adjustment. Comfortable headband. The box is unobtrusive on my desk. I use it every day. And how about this: it actually holds a charge for hours of continuous use! Hard to beat Sennheiser for quality inside and out. Also - great service from Bren at Headsets.com. Great purchase all around.
customer image Joel Hodes
Whiteman Osterman & Hanna LLP
Albany, NY
Mixed Review
02/13/2014
The clarity is excellent. However, in speaking with one of the people who answers the calls, I learned I cannot use the headset to either answer cellular calls or as wireless from the pc. I must have the USB cable connected from the pc to the base of the headset charger. So far listeners that I have called can certainly hear me fine. Also, I have not been able to work the mute button and that was a major factor for acquiring the headset since I do so much online teaching.
customer image Dr Carrie A OHare
NY
02/13/2014
customer image LINDA VESTAL
COMMUNITY PORTABLE XRAY
PLANO, TX
Great!!!
02/11/2014
Great Product and will order another set next month for my other secretary...
customer image Ric Giles
Bayfront Open MRI/CT
Erie, PA
02/11/2014
Makes life for our customer service representatives so much easier.
customer image Tracy Webb
Fleetline
Springfield, TN
EH-69148
02/10/2014
I have no complaints about the call quality. And also the range is excellent. The only thing that would help would be if you could transfer calls from the headset because in my position, I am often away from my phone and have to go back to it to do basic functions.
customer image Paul Chanley
Patoka Equipment,Inc
Celestine, IN
New Headset
02/10/2014
I ordered the product that one of our staff is currently using and your staff recommended an upgraded model for the same price. We accepted that offer and it is nice but it doesn't allow the option to use the handset any longer, only speaker phone or headset can be used. Not sure if we didn't set it up right or that is just how it is. Not sure the boss likes it, it is taking some time to get used to, only time will tell. The clarity and comfort of the headset is exceptional. I did like the friendly customer service, quick shipping and the tootsie rolls were a nice treat!
customer image Bonnie Judge
Omnitrans
San Bernardino, CA
OFFICE RUNNER WIRELESS HEADSET
02/10/2014
I think we are going to like them. Not having the 'lifter' is nice since it is channeled through the phone now. the headset is nice - a little different than the other one I had for 9 1/2 years! I think it would be a benefit if it curved to your face a bit more. I only had one problem. Other than that, it's been working good and has clearer sound.
However, when I went to push the ear piece out of the headset (used the end of a ball point pen) so I could change it to the other direction for the other ear, it broke. I was careful and am not rough on things, so I don't know what happened. I know we have two additional backups in our box (which I'm using one of them), but they are not near as flexible as the original one on our headset, so I am wondering if there was any way I could get a replacement? Like I said, I didn't abuse it and couldn't believe when it broke.
customer image Kathy Ryles
Belgrade School Administration Office
Belgrade, MT
Head set and Lifter
02/10/2014
There is not much I do not like about the product. I am adapting to it being on my ear and so far so good. The only problem I have is the price. I don't think I will be able to purchase. I am working on that.
customer image Christina Holbrook
Morehead Tourism Commission
Morehead, KY
02/10/2014
I really like the system overall. The earpiece is VERY uncomfortable. I used it for two days and had to take Friday off of using it to give my ear time to recover. I will try it again today. I really like the Plantronics earpiece I have been using the past few years - I never had anytrouble from day one. The sound quality both incoming and out going has been great. I do keep getting a beep/ring in the earpiece when I am not on the phone and having a conversation in my office.
customer image Kitty Strong
City of Champaign
CHAMPAIGN, IL
WOW, 10X Better than Plantronics CS50
02/08/2014
I have used my Plantronics headset for 10+ in a call center type enviroment and working from home. I always got staic, feedback and could hear myself. It was horrible, but better than a corded, so I went with it. After using my OfficeRunner for 2 10 hour shifts (not even fully charged yet) it was like hearing angles sing! I didn't go home with a headace and could hear every one crytal clear!!
customer image Charron Ann Hoekman
Intuit
Mckinney, TX
Day 3 using the OfficeRunner
02/08/2014
I love the design, and the sound quality of the Unit. The only troubling issue for me is that I prefer the ear loop vs. the over-the-head accessory. After trying all of the ear loops, and wearing for various lengths of time, the loops cause great discomfort to my ear. I wish Sennheiser made a softer, more comfortable loop attachment.
customer image Anthony Karabas
MetLife
Piscataway, NJ
02/05/2014
customer image Lany Hartanto
Lancaster, CA
Mr Randy Elder
02/05/2014
customer image Randy Elder
Elder & Company
Morgan Hill, CA
02/03/2014
Like it very much.
customer image Teresa Mentzer
Allstate
Reno, , NV
02/03/2014
customer image Brenda Ziehme
WESTconsin Credit Union
Schneider Ave, WI
First Weed
02/03/2014
So far I love it, the biggest issue is taking it off and putting it down then not being able to find it.
customer image Rob Worcester
Cryogenic Experts, Inc.
Oxnard, CA
OfficeRunner Wireless
02/03/2014
Great product - had one at former employer, but current employer uses Plantronics CO54 - gives me a headache, had to switch back to my favorite!
customer image Nora Griffin
McLeod Software
Birmingham, AL
Love them!
01/31/2014
They last way longer than the headsets we had previously and the charge time is super short.
customer image Ashley Allen
Madill, OK
Replacement Parts Necessary
01/30/2014
We purchased an OfficeRunner Wireless Headset to replace the actual "base" that went bad. The original headset was purchased in 2011. We couldn't purchase just a replacement part and had to purchase the entire set.
customer image Gina Mintzer
Albany County Convention & Visitors Bureau
Albany, NY
I
01/30/2014
This is exactly what I've been needing for my busy schedule at a dental office. Having an extra free hand is priceless. I can travel around the entire office and still keep the same crisp, clear connection. The only thing I would improve is the comfort of the earpiece. I don't like to wear the over-the-head style, but the on-the-ear isn't very comfortable because of the stiffness of the plastic, but this is a minor complaint on an overall great product. Very happy with our purchase!
customer image Becky Tyler
Ken Caryl Dental Center
Littleton,
01/30/2014
I really like the product. I have had no issues. I wish it included the Handset Lifter as well or a deal was offered to get the lifter for around $50, but the product seems to be great and the set up was very simple and easy.
customer image Kathy Hampton
Calhoun, GA
You won
01/30/2014
It is light weight, clear to your ear as well as to your caller. Set up was easy, and customer service was great.
customer image Mike Zitek
Zitek Insurance Group
Lakeville, MN
01/29/2014
the headphone earpiece that i have been trying sounds very echoy if i turn the volume up on the earpiece otherwise it is very low
also after wearing half a day - hurts my ear .
customer image wendy pusateri
young israel of west hempstead
West Hempstead, NY
Wireless Headsets
01/29/2014
We got off to a rough start but things are going better now. Just a slight learning curve from the corded headsets.
customer image Sandy Harvey
Beendum Foundation
Pittsburgh, PA
Very good product.
01/24/2014
Easy to set up. The sound on both ends is great. Battery life and range also great. The person who uses it loves it. Has worked flawlessly for over a year now.
customer image Jeff Bird
Muralo Inc.
Bayonne, NJ
Easy Set up/ Clear Sound/comfortable
01/23/2014
Easy to set up. The sound is great on both ends of the conversation. Comfortable. Wore a lot of headsets and this one is lightweight and comfortable.
customer image Linda Miller
Searcy Denney Scarola Barnhart and Shipley
West Palm ,
Great headset! Best I have used
01/23/2014
The officerunner is a great headset. I first tested out this product on myself and for and for one of my team members. After testing this product for a week I was hooked and bought them for the rest of my team! They are comfortable to wear, and they are great to use for team training!
customer image Malori Baker
Batzner Pest Management
New Berlin, WI
01/23/2014
great product very satisfied.
customer image edward evans
louis shiffman electric
brooklyn, NY
Review of the Office Runner Wireless Headset
01/23/2014
Great Product and Very easy to set up. Had to call customer service since I had an echo in the headset.I took 5 mins for the tech to eliminate the echo. Truly a very professional company!Love the headset!
customer image John Bianco
B&S Aircraft Alloys
Syosset, NY
01/21/2014
Love it Love it. Once we got the new connector sent to me i love the fact that it does not make your head hurt as a matter of fact you hardly notice that you have it on.
customer image Edith Harris
1957
VONORE, TN
Good Product
01/20/2014
We wish that the ear piece that you talk into would rotate all the way around so that you have more variation in where the head piece is comortable. I prefer to wear the head piece on the back of my head and it will not allow the ear piece to adjust to a lower position. Other than that, I think it is a good product.
customer image Jan Hostettler
Pacific Cycle, Inc
Olney, IL
OfficeRunner Review
01/17/2014
The OfficeRunner is the 2nd thing I’d grab if we had a fire (I’d take my co-worker, Lucille first; she has a lot of knowledge)!
customer image Vicki Markey
Lozier
Omaha, NE
Mixed Emotions on Headset
01/16/2014
The headset is working properly, however, I find that the process of teaching the system ringtones is very frustrating. I did exactly as the instructions said to do and yet when someone talks to loud, coughs, a door opens, etc. I have a ringing in my ears that is supposed to designate an incoming call. I called and spoke to someone and they walked me through the process and advised me to re-teach the ringtones when the office is very quiet. I did this and it is still not working as I feel it should. So now, my solution is to unplug the ringtone when I am at my desk and plug it in every time I get up from my desk.
customer image Denise Morris
Facility Managment Services
Fairfield, OH
Office Runner Wireless Headset Review
01/16/2014
Everyone at your company has ALWAYS been pleasant to work with.
customer image DeAnna Lood
Allegion
Addison, IL
IT
01/16/2014
IT'S GREAT TO BE ABLE TO WALK AROUND THE OFFICE AND WALK OUTSIDE TO GET MAIL AND NOT MISS A CALL. SO CONVENIENT, I LOVE IT
customer image ADA ODONNELL
JOHN S TOOHEY, ATTORNEY AT LAW
MT PLEASANT, PA
Works great with both laptop and phone
01/14/2014
We chose this headset because some of our offices are using phones through the laptop now instead of a regular phone. This headset looks great, works great, and gives us the option to use it either with a laptop or phone or both.
customer image Janice Tarter
The Procter & Gamble Company
Mason, OH
Great headset; Outstanding Company
01/08/2014
The product seems to work very well. This is my first headset and have nothing to compare it to. Callers have said that it sounds very good. I am pleased with the sound quality and very pleased with the range and ease of operation. Your company however is fantastic! That makes all the difference in the world. For support I spoke with Annie, Ann Marie, and Jeff and it would be impossible to find better assistance. Your printed instructions are unbeatable. I would never buy from anyone else. Thanks so much.
customer image JIM PENOLA
JIM PENOLA, CPA
KINGWOOD, TX
01/08/2014
They are wroking well - Needed to charge before using.
customer image
Headset that is dependable
01/07/2014
I am constantly picking up my office phone prior to the trial of the Headset. I really enjoy the ease and quality/clarity of it all. Only occassionally between my office and a cell phone user especially on a hands free device do they have issues hearing me clearly. Those call i'm forced to pick up the phone and kink my neck.
customer image Mellisa Carter
Enza Zaden - Logistics
Salinas, CA
Office Runner Wireless Headset
01/07/2014
Love it! It was easier to set up than I thought it would be! Be sure to get the Handset Lifter, it is a must!
customer image Laurie Verheyden
Green Bay , WI
Love it
01/07/2014
Very user friendly thank you!
customer image Stephanie Trettel
Orthopaedic and Sports Medicine Center-Norman, P.C
Norman , OK
Not Plantronics
01/07/2014
This headset is sleek, beautiful, and stylish, but lacks the in ear that my employees want. I am returning it under the 60 day free trial and will be placing an order for the Plantronics
CS 5540
customer image Eric Letson
North Suburban Eye Associates
Wakefield, MA
Good
01/06/2014
We have purchased this product for numerous partners in our office and they are very happy with it.
customer image Debbie Miller
Stewart, Archibald & Barney, LLP
Las Vegas, NV
01/03/2014
customer image melinda bethune
Eastway school
durham, NC
Loud enough but uncomfortable
12/27/2013
I am losing my hearing and have been using the Plantronics CS70 that has the option of the "in the ear" bud. I have liked that but it doesn't have sufficient volume now. The OfficeRunner gets very loud, which I am very thankful for, but I have to use the over-the-head configuration because it does not stay on my ear unless I clamp it on so tight that it makes my ear hurt. A better configuration without having to put it over my head would make it perfect.
customer image Jan Jesberger
Jan Jesberger Insurance
Hayden, ID
12/26/2013
It's perfect! Just what I needed.
customer image Vikki Glosser
The Coleman Law Firm, LLC
Minneapolis, MN
Great Product!
12/23/2013
Easy set-up and works perfectly. Love this headset.
customer image Sarah Kennedy
Kennedy Insurance Agency
El Cajon, CA
12/21/2013
Very professional. Actually love it! Bren is a sweetheart.
customer image Linda McNiel
Customer Service Advocates
Castaic, CA
office runner
12/20/2013
so far so good, but I get to try it for 60 days, right
customer image Kathleen March
Bankruptcy Law Firm, PC
LA, CA
12/20/2013
Great product and service. Thanks!
customer image Merv Manthey
Calgary, AB
Artistic Works Dentistry
12/20/2013
Having trouble connecting with the phone. It is letting us connect it to the computer but cannot use the phone part of it at all. My phone is in headset mode and I'm pressing the button on my headset and my volume is all the way up. when I dial a number on my phone's screen the call is being placed and if I pick up the phone I can hear the phone ringing but not in the headset.
customer image Riah Kindle
Artistic Woirks Dentistry
houston, TX
Very Nice
12/19/2013
I have been using my headset for about a week and I already love it. The sound quality is very good and my neck feels better already.
customer image Patti Wasem
Kidney Specialists, Inc
Lancaster, OH
Throwing Bouquets
12/19/2013
I am so impressed by the service provided by headsets.com that I wanted to tell everyone.

I don’t know how long I’ve had my wireless headset, but it seems like a couple years. Within the past few weeks, I discovered that my headset was no longer charging properly. I determined that there was a small piece of adhesive that surrounds the electrical contacts that had loosened, was covering the terminals and as a result prevented the headset from properly charging. In all fairness, I would assume that the adhesive insulation was peeled away over a period of time as I improperly placed the headset on the charging cradle.

No problem. I figured that repair costs would be relatively minimal. My intuitive repair estimator pointed to $75 and I would have believed that to be a fair price.

When I called the company, their service was prompt, friendly and genuinely sincere. I have spoken to more than one person at headsets.com and they have all been a pleasure with which to work. I described my problem and apologized for the trouble. In turn, their service rep assured me there was no problem at all and they would be sending an entirely new headset and charging cradle. I felt obliged to explain that the problem was likely due to my own mishandling but she would have none of that. “You’re covered by warranty and this should not have happened.”

“We’ll have a new headset to you by Thursday.” It arrived Wednesday morning.

I’m reminded of my support shortcomings when I speak to someone that is really good at their job – which is not so different from the service we provide:

-Listen first. (Or abide by one of my own postulates: “seek first to understand before attempting to be understood”)
-Be sincere and try to make the customer feel you are really sorry that he has been inconvenienced.
-Do more than is necessary to satisfy the request and resolve the problem.
-Throw in a couple Tootsie Rolls with the shipment. It costs only pennies and leaves you with a very positive feeling of their company. I think we should do the same with every shipment we make. Some of our customers could stand the sweetening.

How much do you think headsets.com would have had to spend in advertising to get someone to invest 15 minutes composing an email testimonial? A fortune, I’m sure. Because of the way I was treated, I’m doing it for free. Recommend headsets.com to your best friend or your family members. They’re that good.
customer image Don Veach
Retail Technology Centers
Slidell, LA
12/19/2013
Don't care for the way the earpiece fits.
customer image Pat Sturr
Oswego Crest Financial Group
Lake Oswego, OR
OfficeRunner
12/19/2013
I believe that this is the 5th OfficeRunner that I have purchased for our company because our employees love how easy it is to set up and use :)
customer image Martha Judkins
PeoplesChoice Credit Union
Saco, ME
Great Service!
12/18/2013
Provided great service for my first purchase. Took the time to call to see exactly what I was looking for and followed up with my purchase to see how I was finding the product. Overall great service and would recommend to other people.
customer image Alex Donaldson
Citi
Orlando, FL
12/18/2013
Already love the versitility of this product in how it interacts with my computer! So much better than the old Plantronics unit!
customer image Alfred MacLaren
Accelerated Christian Education Canada
Portage la Prairie, MB
products
12/18/2013
We love your headsets! The proof of that is our constant purchasing of new ones!!
customer image Michael Moreno
Wrightsoft Corp
Lexington, MA
WONDERFUL
12/17/2013
We have received our order on time, and the set up was very easy. Everyone in the office is very pleased with their headset. Excellent product.
customer image Sharon Crager
Lewis Street Glass
Wichita, KS
We will be returning the headset
12/17/2013
It is very inconvenient to use having to manually remove the headset and the device to remove it automatically probably will not work on our phone because of the angle, it is a Cisco IP 303
customer image David Gundling
Gundling Law Firm
Pawleys Island,
Great Headset!
12/12/2013
Great headset. Easy to set up. Comes with a bunch of different earloops and such so you can wear it how you'd like. I bought the headset lifter to go with it and really helps with productivity and efficiency. Range is good; I can walk around the office and answer the phone away from my desk. You can control the outgoing mic volume and the incoming receiver volume which is great. Battery life is good, and the little cube that sits on your desk is stylish and functional. We're looking to order another one for one of my colleagues. And lastly, great customer service.
customer image Evelyn Kim
Leslie Jee Designs for Pacific Crest Trading Group
Huntington Beach, CA
OfficeRunner Wireless
12/12/2013
I love it! Being in the Call Center I have times where I need to be away from my desk. The OfficeRunner makes it easier for me to be able to perform other duties and not miss any calls. It is very comfortable as well. The support line is also easy to deal with and the representatives are very supportive.
customer image Paula LeBlanc
Fidelity Bank
Leominster, MA
12/12/2013
Love it!
customer image Jean Wilber
Applied Research Associates
Randolph, VT
12/12/2013
less than impressed. compared to my old jabra its no match. poor range. poor button performance on the headset. Keeps chimeing for no apparent reason and the phone light goes no on the desk dock like there is an incoming call but there is none.
customer image brian leiterman
central beer dist.
rothschild, WI
12/04/2013
I don't like the way it fits, the ear attachments are all too big, except for one that is too small, they just don't fit good for that price. Also, we didn't get the phone attachment that picks up the handset for you, we wanted to try those too. can you please advise how much those are?
customer image Gina Nicotra
ABC Agency Network of TX, LLC
Arlington, TX
Customer service
12/04/2013
The customer service was FABULOUS!
customer image Linda Mazariegos
Dr. Pete Cutler
San Jose, CA
Outstanding produce -fanatastic service
12/02/2013
These headphones work better had described and were easy to set up. Extremely easy to manage calls, clear reception and excellent quality of tone and volume.
customer image Michael Murphy
CBIZ AiA
Minneapolis, MN
12/02/2013
Have been using the headsets for a week so far so good. The only issue is sometimes an automated system does not register our response from the headset, not sure the speaker is clear enough for that. To hear incoming calls is good and no one has said they cannot hear us.
customer image Ann A
Serenity Valley Family Dentistry
Fargo, ND
12/01/2013
RETURNING
customer image Adele Jeppesen
Drew HIttenberger & Assoc
Petaluma, CA
11/27/2013
So far I like the sound quality. I don't like that without the over the headband, just the earloop it does not fit snugly and feels like it is going to fall off. Futhermore because ther is not an earbud on the headset those around you can hear the conversation.

The length of the cord on the ac charger is to short, my other headset is a plantronics and the cord is a good size, also the plantronics has the earbud for a better fit.
customer image Robert Liberto
White Marsh , MD
Review of product
11/27/2013
So far so good. The only thing they are not crazy about is when they answer the phone they have to click the headset and lift the receiver.
customer image Barbara Anderson
First Montana Bank
Libby, MT
11/27/2013
We have several in our office - staff loves them!
customer image Melissa Dirkes
Center for Reproductive Medici
Orlando, FL
AWESOME!!!!!!!!!!!!!!!!!!!!!!
11/21/2013
This wireless headset is great, recommend to anyone who has neck issues from balancing phone between ear and shoulder.
customer image Maria/Dan Goldsmith
Cardinal Construction Inc.
Pleasanton, CA
OfficeRunner Wireless Headset
11/21/2013
I really like the easy use of the headset. The ear piece on the head band is a lot bigger than my previous plantronic headset. The feature for conference calling is really nice. Overall it is a really good headset.
customer image Jon
Minot, ND
LUV my Headset!
11/21/2013
I LUV my new headset! It is comfortable and very easy to use. I can hear well and be heard easily. The installation was pretty easy. Oh my gosh! The customer service is amazing. Ordering and setting up, the people are knowledgable and friendly.
customer image Cynthia Stoneman
Cemex
Phoenix, AZ
Great
11/21/2013
I love this product. Easy to use and comfortable
customer image Sonia Mendez
Ankin Law Office LLC
Chicago , IL
Headsets
11/21/2013
We just received the headsets Monday and although they haven't been used too much -- the set up was easy and so far all is good.
customer image Marie Hensel
Owens & Company LLC
Love it
11/20/2013
I love almost everything. The only thing I wish was different was the piece that you ware on your head. I wish it could loop around your ears and the head piece would go around your neck.
customer image Melissa Manzzullo
Automated Logic
Lisle, IL
Love it!
11/19/2013
Incoming and outgoing on this headset is the clearest I have had in over 10 years of using headsets. The only thing that I don't like is the earpiece is to hard. If it were softer, I could use the earpiece instead of the headband but the earpiece makes my ear very sore.
customer image Debbie Stirm
Robert Nelson Insurance Agency
Arlington, TX
OFFICE RUNNER HEADSET
11/19/2013
LOVE IT! oUR EMPLOYEES WHO HAVE ONE LOVE IT!
customer image LINDA THOMPSON
MATCO-NORCA
BREWSTER, NY
Mixed Emotions
11/19/2013
I purchased this for a replacement of a Plantronics headset that I have had for over 6 years.
So far the set up was very easy. However, due to a bad batch of cords, I have two headsets that can't be used until replacements are sent.
The customer service has been great and I hope they are as functional as the previous headsets.
I would like to recommend that when ordering headsets, customer service asks if handset lifters are needed. I had to place a second order for those, as the one I had didn't work with the new model.
Overall, a good experience, but the machine functions are yet to be seen.
customer image Lynn Lanier
Gulf County Board of County Commissioners
Port St. Joe, FL
OfficeRunner
11/19/2013
Great Job!
customer image Siamak Mojdeh
VNA
Colchester, VT
Easy Freedom!
11/15/2013
I order. It came quickly. Plugged it in and it worked. Quality engineering delivers quality performance.
customer image Larry Sharp
Overland Park, KS
Telephone Administrator
11/15/2013
We might have to send them back - They arent compatible with the phones. However we will be upgrading to CISCO and will purchase them at that time. Evan Was AWESOME..explained everything in detail. Very informative and helpful.
customer image Rebecca Bolin
Elgin Sweeper Company
Elgin, IL
11/15/2013
It's nice and light weight. The only think I don't like is that it has a hum/crackle in it while you are talking.
customer image Kelly Bernhardt
Omega Electronics
Amarillo, TX
11/15/2013
We just started using the Headset earlier this week, but so far it is great!
customer image Shelly Wolfe
Right At Home
Raleigh, NC
Office Runner
11/14/2013
Love the headset so easy to install
customer image christina sercia
Monterey Credit Union
Monterey, CA
Replacement Headset
11/13/2013
We ordered the OfficeRunner to replace a Plantronics CS50. With the CS50 we could press a button on the earpiece and answer the phone, but that doesn't seem to work with the OfficeRunner without purchasing a handset lifter. Is this correct?
customer image Rebecca Douglass
Capital Management of the Carolinas LLC
Charlotte, NC
Office Runner Good Choice
11/13/2013
When our old Plantronics headsets needed replacing, we were just going to buy newer versions. But, when offered the OfficeRunner at a special price, we decided to try them. They took a little getting used to, but we couldn't be more pleased with them. The battery life is much longer and the range is much greater.
customer image Teri Scott
Prism Capital Management
Seattle, WA
Uncomfortable Fit
11/13/2013
I found this device to be very uncomfortable. The back end that rest against my ear caused discomfort after only a short time wearing it. In addition, because the ear piece does not fit close enough to the canal, hearing is not clear.
customer image Sharon Harvey
Washington, DC
Wireless Headset Revies
11/13/2013
My order was delivered with no issues. I asked to use a coupon for a $25 Starbucks card but haven't received the card. When will that arrive?
customer image Stacey Jenkins
Kansas City, MO
Not the end user.
11/12/2013
Not the end user but I haven't received any complaints.
customer image Siesta Haley
Austell, GA
Not the end user.
11/12/2013
Not the end user but I haven't received any complaints.
customer image Siesta Haley
Austell, GA
Easy to setup. Great Manual for Information
11/11/2013
It was very easy to setup. The headphones were not turning on at first but when I referred to manuals it mentions that you need to wait few mins when first bought to start charging that's exactly what I did. Planning to purchase few more.
customer image Dhaval Panara
Everfocus Electronics Corp
Duarte, CA
Easy to setup. Great Manual for Information
11/11/2013
It was very easy to setup. The headphones were not turning on at first but when I referred to manuals it mentions that you need to wait few mins when first bought to start charging that's exactly what I did. Planning to purchase few more.
customer image Dhaval Panara
Everfocus Electronics Corp
Duarte, CA
11/11/2013
Like the clarity of the new product. One think we have always hoped for is more durable models the hold up to the day in day out use they get.
customer image Steve Drobot
Pediatric Center
11/11/2013
Like the clarity of the new product. One think we have always hoped for is more durable models the hold up to the day in day out use they get.
customer image Steve Drobot
Pediatric Center
11/10/2013
Too early to tell!

I do not like the idea that we have to lift the telephone receiver off the hook in order to engage the headset!

Perhaps we are doing something wrong or we did not hook them up properly!
customer image John Obstarczyk
John Obstarczyk Ins Ag LLC
Blasdell,
11/10/2013
Too early to tell!

I do not like the idea that we have to lift the telephone receiver off the hook in order to engage the headset!

Perhaps we are doing something wrong or we did not hook them up properly!
customer image John Obstarczyk
John Obstarczyk Ins Ag LLC
Blasdell,
Excellent !
11/08/2013
Every time I call Headsets.com to place an order or for any questions, I get excellent customer service, and Kevin Pena is no exception. Thank you!
customer image HECTOR CARDENAS
NATIONAL PACKAGING SERVICES
Secaucus, NJ
Excellent products and SERVICE!
11/08/2013
Before Headsets.com, dealing with headsets was, well, a drag. Now it is a breeze.

Thanks for your help!
customer image Linley White
Storage Systems Unlimited, Inc.
Franklin, TN
So Far So Good
11/08/2013
Very comfortable head set, I use the over the head attachment. Had to work with the on-line tech a bit after installing to flip the switches to remove the buzzing from the other electronics in my office. Everyone can hear me clearly at a setting of 9 but everyone sounds a bit cloudy to me still. The charging cradle is not the most user friendly to connect, but it works and is reliable.
customer image Paul Richards
R. E. Richards, Inc.
North Canton, OH
Wireless Headset
11/08/2013
Everything is working great. Thanks for such a wonderful product!
customer image Donna Hamilton
Schultz Process Services, Inc.
Houston, TX
customer service specialist
11/08/2013
so far so good; we have only had the product for a short time but very easy to set up and manage. we have one employee who is hearing impaired and she is adapting to the headset as well.
customer image lisa dougherty
levy insurance agency llc
broomall, PA
good
11/07/2013
the unit works well if using full headset. The unit is too heavy to just use ear piece. The button on the headset does not work well at all, if works it has a long delay. I rely on the base to turn on/off
customer image Heidi Taylor
Sherman Clay
San Bruno, CA
Works very well
11/07/2013
Only a week into using the Office runner and no problems. Comfortable and sound quality good.
customer image Rich Martin
Harbor Financial Planners
Palm Harbor, FL
Love it!
11/05/2013
We ordered 3, and we all love them. It is so great to be hands free, and to actually walk around to trouble shoot office machines over the phone.
customer image Pamela Argall
TruNorth Federal Credit Union
Ishpeming, MI
Oh So Happy!!
11/05/2013
We have only been using the headsets for about 5 days, and we love them. They were easy to set up and they work wonderfully!
customer image Sharon Crager
Lewis Street Glass
Wichita, KS
11/04/2013
Can't wait to use it!
customer image Paula Bowden
Pflugerville ISD
Pflugerville, TX
11/04/2013
Can't wait to use it!
customer image Paula Bowden
Pflugerville ISD
Pflugerville, TX
Headset
11/04/2013
I had a plantronics that was approx 8 years old. It had been very uncomfortable for that past couple of years, but I hated to part with it. i checked into your offer and decided to try it. The biggest thing I do not like is the distance. I have a problem with reception and can hardly go 100 ft without losing reception. I did call and the young lady told me to be sure the dip switches were all up. It did not help. With my old one I could go all over the building without any problems. Any suggestions?
customer image Karen Musick
Decatur Park District
Decatur, IL
for Procedure Scheduler
11/01/2013
It's excellent
customer image Rosa María Garcia
Arizona Gastroenterology
Tucson , AZ
Not a Fan
10/31/2013
Reports of inability to hear well on the other end, static sounds, sometimes it echo's or has a delay in sound. Most likely to return. Headset is large and does not stay on very well if you bend down when having it on. Will be requesting a return and exchange for the CS50. He have two and they are better.
customer image Karen Rose
Eagle Ridge Construction
Carmichael, CA
10/31/2013
We just received the handset lifter on Tuesday. I had originally ordered the Plantronics headset and specifically had also ordered the handset lifter for that unit. When Bren called to modify the order, the handset lifter was not included. This was very disappointing to us. We then had to call back to get the lifter, wait for it to arrive. We'll let you know about the unit as soon as we have had a chance to use it.
customer image Julie Mangnall
Oakes Truck & Trailer Center LLC
Oakes, ND
In love with my headset
10/30/2013
This headset was recommended to me, by headsets.com, after I placed an order for a different set. I received a free upgrade just to check it out and I absolutely LOVE IT. It works with my office phone as well as my VOIP - the 2 things I live on at work. I highly recommend purchasing this headset!!!
Also, when I needed help setting up, I called customer service and they were awesome in assisting!
customer image Margie Pazdan
Lombard, IL
got it the next day, great
10/28/2013
Love the service, we have purchased this product before. I don't use it, but my employee seems to like it a lot
customer image Albert Nahman
Albert Nahman Plumbing and Heating
Berkeley, CA
Review
10/28/2013
To best describe my attachment to my Office Runner, the old adage of, “pry it from my cold dead fingers” comes to mind!
customer image Terry Spriestersbach
Fifth Third Bank
Elyria, OH
Drives me crazy!
10/23/2013
I am the receptionist at a small business with a large office. Whenever I go more than 100 feet away from my desk, I have to put the headset on, or I have to sprint back to my desk if the phone rings. I hate having to use this headset because I can hear myself in it. I don't know if the other person can hear the echo, but it drives me absolutely nuts.
customer image Jessika Hobbs
Sweeney & Sweeney Insurance
Chico, CA
Great Tool
10/23/2013
Great Tool! I worked in a car dealership in the service dept. I often had to go outside a great distance and the headset worked great. It allowed me to be hands free and multi task. When we installed a new phone system it had headsets. I tried using the new headset and found it to be inferior. I returned to the office runner. Your staff was great and helped me set up your headset on the new system. I start a new job on Monday with the condition that I get an office runner to work with!
customer image Anne Doyen
Green Bay, WI
So far So good....
10/22/2013
Great sound quality, easy to set up and pretty comfortable. I have small ears so I use the headband instead of the ear hooks.
customer image Samantha Boettcher
Nella Insurance
Los Angeles, CA
The best $380 I ever spent
10/22/2013
The over-the-ear headset is very comfortable, and I can hear through the headset much better than through the phone. Range is great and the clarity is awesome. I would recommend this to anyone who spends more than 1 hour a day on the phone.
customer image Aaron Bowman
PrairieLand Partners, Inc
Emporia , KS
good product
10/21/2013
really enjoy this product.
customer image stephen moschetta
moschett law
washington, PA
Toni
10/21/2013
Like the product really well and have ordered a 2nd unit.
customer image Mark Miller
Summit Hill Insurance
Lees Summit, MO
Good unit!
10/21/2013
This unit doesn't revolutionize my experience, I previously had a Plantronics CS50, worked just as well for my needs. But longer talk time and range will be nice every now and then.

I have one issue with this unit, small, but worth noting.

The button to turn the head piece on, has no tactility, no touch feature to let you know your finger is on the switch. Add to that, no "click" to the buttons activation, and I don't know if I'm turning it on or off. I've hung up on a few folks because of this.

I may be sort of unique, but I'm a mechanic, so my fingers are calloused, my hands often a touch greasy, and so this is an issue for me.

My Plantronics had a small nub on the button, and a distinct, light little "click" when pushed.

Overall though, very happy.
customer image Craig Smith
The Mendon CycleSmith
Mendon, NY
Headset Review
10/18/2013
Works Great, good Range and you can actually hear on this one. Nothing Poking into you ear either.
customer image Brian Shatto
VIP Mortgage Inc
Colleyville, TX
OfficeRunner Wireless Headset System from Sennheiser
10/18/2013
The headset works great and easy to use. This headset is so much better since its wireless!!
customer image Priscilla Foster
Clayton State University
Morrow, GA
Awesome!
10/17/2013
I LOVE this headset. I love the sleek, modern design. It is lightweight and comfortable I LOVE the PC/Phone Feature. I can do traininga, webinars listen to music, and take a call in one headset.
customer image Eric Ringler
Livengood, DeVore & Co. Insurance
LAVALE, MD
Receptionist
10/16/2013
I have only had my headset for about a week. So far so good. It is very comfortable & easy to use.
customer image Mary Ellen Collins
Cambridge, ON
officerunner review
10/16/2013
nice headset. comfortable. easy to install. price is a bit extreme in relation to amount of use it gets for my job. I'm not on the phone ALL day. performance is a 5 but overall rating lower due to price.
customer image Mike Larsen Jr
Windsor Electric Co., Inc.
ownings mills, MD
Review
10/16/2013
So far, so good.
customer image Randy Reinard
Thos. Somerville
Great Wireless Headset!
10/15/2013
I really like the Office Runner Wireless Headset. I tried a Plantronics headset first, but found it to be very uncomfortable and poor call quality. The office Runner is great! The over the ear option is the most practical for me & was surprisingly comfortable. I easily put the headset together, but needed help setting up the phone lifter. I received fantastic help from Headsets.com to set it up!
customer image Danyelle Moss
Lakewood Periodontics
Dallas, TX
Love my new headset
10/15/2013
LOVE....my new headset
customer image Dave Blum
NY, NY
10/15/2013
Overall, the headset is brilliant! I first used it with On-The-Ear headset, but it quickly became uncomfortable to wear. I had a hard time keeping it in place with out falling off my ear, so I switched to the Over-The-Head style that came with it.

Overall, it's a great product and definitely would recommend it to other business/people. Thank you!
customer image Elizabeth Phillips
O
Waterville, ME
Volume?
10/15/2013
I'm still adjusting to the new headset from my old model, but the biggest problem that I have is the incoming volume. I have turned it as loud as I can, and it is still a struggle to hear most callers. The earpieces are also not as comfortable as the earpieces on my old unit. And there is a greater delay from when I hit the button on my headset to when it actually picks up the call. Old model was a plantronics CS50. About the only thing I feel is improved is the design of how the headset sits in the base. It seems more secure and like there is a better connection.
customer image Shannon Jones
Hopkins Health and Wellness Center
Hopkins, MN
OfficeRunner Wireless Headset System from Sennheiser
10/15/2013
My agent is very happy with her new headset. Set up was a breeze. She was up and running within 1/2 hour of receiving her "early Christmas present"
customer image Paula Preti
Uniglobe Accent Travel
Peachtree City, GA
Excellent audio quality
10/15/2013
I became familiar with the name "Sennheiser" through their professional audio equipment (headphones and microphones). When I first heard about the Officerunner I was excited, and my excitement proved to be warranted. The wireless performance allows me to roam anywhere that I need to; our headsets from another large name you would recognize don't allow that. Call quality is excellent and noise rejection is great as well. We are slowly replacing all of our older headsets with the Officerunner.
customer image Robin Gould
Assurity Life Insurance Company
Lincoln, NE
10/15/2013
Perfect for our office. Thank you;
the tootsie roll were great also :)
customer image Mike Payette
Job Zone d
Cornwall, ON
Still in trial!
10/14/2013
So far so good. The headset is clearer than my Jabra and very easy to set up and use. I like the magnetic clip on desk stand. I'm asking people how I sound and after making a few adjustments they say I sound just fine.
customer image Robert Cawman
Excalibur Financial Group, Inc.
Florence, KY
Office Manager
10/11/2013
Nice so far. I wish the ear piece actually fit in the inner ear (like most cell phone bluetooths. The ear piece would be more stationary too. Sitting on the ear makes it soar after a while and loose fitting on the ear.
customer image Michelle Wesley
Las Vegas, NV
10/11/2013
I love the system, I can actually get more work done having my hands free and being able to get away from my desk to fax, file or whatever while I'm on hold.
customer image Dawn Ward
Macomb Neurology Associates
Warren, MI
review
10/04/2013
so far it seems to work fine. just wondering if the headset will be offered in a dual ear up grade (2 ear phones, one head band???
customer image thomas Dougherty
Las Vegas, NV
Best wireless headset on the market!
10/04/2013
My company has 30 or more of these and they are perfect to allow agents to move around to our lab while on calls troubleshooting. The voice quality is wonderful and the battery life lasts through an entire 8 hour work day. To top that off, headset.com sets the bar high when it comes to great customer service. I don't have a negative thing to say about them.
customer image Lacey Webber
Denny
Spartanburg, SC
10/03/2013
customer image Tom Dirksen
JH Sims Trucking Co Inc
Ontario, CA
Great Product
10/02/2013
We have been using this headset now for about 2 year. We absolutely like the product. So far we have purchased 10 units and very satisfy with the sound quality and comfort. I would defiantly recommend the Office Runner.
customer image Siamak Mojdeh
Visiting Nurse Of Chittenden and Grand Isle Counti
Colchester , VT
09/27/2013
We were testing several headsets and this is the one they preferred. Getting ready to order some more
customer image Debbie Burnett
Edmond, OK
I love it!
09/04/2013
I thought I'd have to have a separate mic for dictation and another for the phone but with the OfficeRunner, I only need one and it works great.
customer image Cliff Eley
Eley Law Firm
Denver, CO
08/29/2013
I have used this product for many years, best ever and the new one is just that much better, newly improved worth every penny
customer image robert reisor
r&r real estate
el cajon, CA
08/26/2013
So far so good but we are waiting for our phone system install to be completed later this week. That will be the true test. So I gave it a 4 only because we have not really had the opportunity to use them to their fullest extent.
customer image Bonnie Marshall
Havenbrook Homes
Duluth, GA
08/21/2013
Installed and working fine, team members love them, much better than the old ones.
customer image Denny Michaelis
State Farm Insurance
Aiken, SC
Excellent Product - Excellent Customer Service
08/09/2013
I am a big fan of Headsets.com and the Sennheiser Office Runner. I am on the telephone literally all day with clients, conference calls, etc. This headset has been the best in sound quality, comfort and distance with clarity. If you want productivity with mobility - choose the Office Runner!
customer image Jimmy Williams
Compass Capital Management, LLC
McAlester, OK
Pros and Cons
07/24/2013
The device is light weight and really cool looking. The only flaws I've seen thus far is the other party sometimes finds it difficult to hear me. I've adjust the volume on the headset its self and on the box. I'm having the same problems on both units. Also the boom feels really cheap like it could break after time. I've bought a Plantronics dual headset from you folks a few years ago and I still have it. I am debating sending these back and purchasing Plantronics. I'm glad you folks gave us a 60 trial.
customer image Michael Hutchison
Legal Help Experts LLC
Vandalia, OH
Battery Life is Impressive
07/23/2013
What an upgrade from the CS50. The handset lifter is much quieter when it hangs up which is important when leaving a message. I like being able to disconnect from the charging station. I also like the ease of attaching the headset to the charging devise. I like the ease of fine tuning the mike and receiver in the back of the charging devise. I like the way it looks on the desk. I like green eggs and ham and the only thing better is your service...thank you!
customer image Pat Rock
Coldwell Banker
San Francisco, CA
headsets
07/22/2013
thx for everything
customer image tony goodin
san rafael, CA
Headset
07/22/2013
I am enjoying my Office Runner Headset. It is lightweight, comfortable & has good clarity.
customer image Marsha Barfield
First Mutual Insurance Company
Smithfield, NC
07/16/2013
I'm very happy and satisfied with my new OfficeRunner headset. The sound is so crystal clear and with my Sennheiser handset lifter I just love the fact that I can walk away from my desk and still be able to answer my phone. Awesome products! I also want to compliment your phone representative
customer image Sherene Neves
Sacred Hearts Academy
Honolulu, HI
Excellent!
07/11/2013
Always very satisfied with your product and services! KEEP UP THE GOOD WORK!
customer image Susan Baker
HollandStivers & Associates, LLC
Paducah, KY
Office Headset Bundle
07/08/2013
We have order 3 sets by now and we love them they are handy and very usefull.
customer image Maria Herrera
Bethel Party Rentals
Glenwood Springs , CO
OfficeRunner Wireless Headset Essential Bundle Review
07/08/2013
The ordering process was done online and was very easy...I had a coupon for free 2 day delivery which was nice since I had a long call coming up in a few days. Upon receiving the order I received a call from a rep offering a newer model at a lower price compared to what I ordered. My fault for not asking, but I also had a coupon for a $25.00 Starbucks gift card with the purchase of an OfficeRunner product...my original product was not Office Runner. Bummer! The product was delivered on time and came perfectly wrapped with tootsie rolls...vanilla my favorite! The set up was easy! Only complaint is that I prefer to wear just the ear piece rather than the headset, but the ear piece has no foam/padding and is very uncomfortable. If you have any suggestions for this please let me now. Thank You!
customer image Keri Langham
Defiance, OH
Office Runner Wireless Headset
07/03/2013
I ad to reprogram our Avaya BCm 450 to meet the ring tone requirements of this product. This product is touted as number 1 solution wireless options. I think the OfficeRunner should entail more than 4 ring options to work correctly.
customer image Chris Baetz
Wesley Berry Flowers
Commerce, MI
OfficeRunner Wireless Headset
06/20/2013
Staff for most part loves it. They say they are much clearer, not as much statis/echo in the headset. It is earier to adjust the volume. On the other side, the old headset would automatically turn on when taken off the base, so that is something to get use to. One staff member wears glasses, so she is having a hard time finding a comfortable fit.
customer image Rochelle Hackett
Manatee County Tax Collector
Bradenton, FL
06/18/2013
So many wires to deal with. Was really looking forward to using the earloops, but they make the headset lay to close and in an odd position to my ear which ends up causing pain/discomfort after a little while so I had to settle for using headband :(
customer image Araceli Granados
FBIAM, Insurance Agency
Sugar Land, TX
06/13/2013
Service could not have been better! We are getting a new phone system in 30 days, and the customer rep allowed me to purchase now, and extend the 60 day return policy. The bonus is that the headsets work with our current phone system.
I called 3-4 times and each time I was helped by a enthusiastic, knowledgeable, and professional rep.
Outstanding.
Thanks again.
customer image Jeff
Cleveland, OH
Love it!
06/06/2013
I really like the headset & lifter, makes my job alot easier.... I DO WISH that we were able to put calls on HOLD from the headset..
customer image Debbie
06/05/2013
I have been ordering from Headsets.com for several years and have never had a problem with any order. We love the headsets!! The Starbucks incentive is great!
customer image Michelle Willis
Bank of Travelers Rest
Travelers Rest, SC
06/05/2013
customer image Michelle Willis
Bank of Travelers Rest
Travelers Rest, SC
Great Serivce
05/30/2013
I have had the best customer service from this company. Very prompt and friendly!
customer image Claire Manipol
GEM Clinic
Winnipeg, MB
Headset Satisfaction
05/15/2013
I've been very happy with the fit. Yours is the only headset I've ever tried where the earpiece was small enough & adjustible enough to fit my tiny ear. The speaker could be a bit smaller, as it doesn't really fit tight inside my ear canal. But at least I can use this one & hear & be heard.
customer image Randi Folkerts
United Suppliers, Inc.
Eldora, IA
04/25/2013
Service was great and headset is great.
customer image Ronnie Wiederlght
The Insurance Exchange, Inc.
Stamford, CT
Great purchase!
04/19/2013
We have ordered from Headsets.com for over 10 years and have always been very pleased with the products and customer service we have received. Nice to see that some companies still believe in striving for "excellent" customer service.
customer image Rebecca Douglass
Capital Management of the Carolinas
Charlotte, NC 28203, NC
Very Satisfied
04/06/2013
I can't tell you how much I like the Office Runner Headset. It is so comfortable and easy to operate. The Staff could not have been any more helpful than they were. Everytime I called, they were so friendly and went out of their way to accomodate me. Thank You very much for everything.
customer image Charlene Sinclair
Avon Representative
Avella,, PA
A little disappointing
03/29/2013
I was really looking forward to this since everyone said it's the best of the best. Unfortunately I had to send it back because whenever I took it off the cube, it would turn on then right back off again. I spent hours on the phone with the help desk (who are amazing), but ultimately it had to be replaced. With both the old and replacement set, I constantly get people telling me that I'm breaking up. The whole reason I got this one is because my cheap old one did that and I didn't want to deal with it. The only thing I can think of is that I'm using it with a softphone on my laptop, so maybe the wireless connection in the office isn't strong enough? Anyway, I ended up ordering a bluetooth instead so I can be more mobile. We are keeping the set, though, since it did have such high reviews maybe someone else will have better luck.
customer image Ellyn D
MUST BUY!!
03/21/2013
If you are even considering a headset this is a must!

Cant express how much this has changed our office.

Giving your hands the freedom to do what they need to do other than holding the phone. Walking around instead of having a cord holding you close to your desk is priceless

In a 12,000 sq ft warehouse we can walk OUTSIDE on the opposite end or in our neighbors warehouse and still pick up calls.

Its a little pricey at first but easily pays for itself in the first couple days.

Dont forget to charge it since you arent going to want to talk on the phone without it ever again! Spoiled YES!

Happy wireless customer!
customer image Eric Nareshni
Supreme Power Inc
Placentia, CA
03/21/2013
I have to send it back because my computer does not plug into the headset and i cannot monitor live calls without this.
customer image Brenda Smith
Baudville
Grand Rapids, MI
Off & Running with the Office Runner
03/20/2013
After accidently running over my CS50 with my trailer during a move (It was like losing a close friend), I upgraded to the Office Runner. The over the head set up works best for me. Call clarity is great. I am very happy.
customer image Paul Shields
Frank Hawley
Jacksonville, FL
Wasn
02/19/2013
During my call I specicially wanted a headset that was fully functional with the phone. While the headset works, it does not fully intgrate with the Avaya phone which is completely frustrating.
customer image John Cardot
Sonwil Distribution Center
Buffalo, NY
02/15/2013
Amazing customer service. I am truly impressed by the attitude and execution.
customer image Bertram Edelstein
San Diego, CA
Worst Headset EVER!
02/13/2013
I bought this because of all the awesome reviews. I have had it for a couple of years and just replaced the battery. I find that I pick up the phone rather than use the headset because it picks up ALL the ambient sounds and I manage a children's dental practice.
customer image Cyndi Wideman
Robert R Smith DDS
West Hollywood, CA
Awesome
02/01/2013
After getting my headset set up I have found it even better than I expected it would be... I love it.

Melinda
customer image Melinda Dudley
Boise Physical Medicine & Rehab
BOISE , ID
Sound Quality and Range
01/29/2013
Having had long experience with the "other brand" of wireless headsets (whose name starts with "P"), I appreciate the upgrade in sound quality and range over those models. Our helpdesk associates can walk down the hall to ask questions and deal with PC's without dropping calls now. I only have one small gripe: the headset won't stay connected to the base station when it is attached to the headband. Very few of us use the headband, preferring the earhook, so this is usually not a problem.
customer image Robin Gould
Assurity Life Insurance Company
Lincoln, NE
Probably wouldn
01/28/2013
I support about 35 people who use headsets. I've set up three or four of these and get consistent requests for help. I've found that the connection between the cradle and the headset is very particular--if you don't double check that it is charging, you will lose a charge int he headset overnight. I've witnessed this multiple times to at least three people. I would probably recommend this to users who were more confident about their headset understanding and skills.
customer image Megan Juene
Computer Operator
01/22/2013
I have used headsets from your company for a long time. Your items have been the best I have ever used.
customer image Laurie Hammond
Laramie County School District #1
Cheyenne , WY
Office Runnder
01/07/2013
So far it's been easy to use. I have had complaints of static and I can also hear. I was told it can't be near computer however it's necessary. Will try out for a week.
customer image Cindy Strandberg
Pediatric Clinic Inc. P.S.
Longview, WA
The Office Runner
12/28/2012
I love this product, we now have 6 of these Office Runners and they are fantastic, they are easy to assemble and easy to use, Thanks for updating us to a new product!!!!!!
customer image Janis Murray
Harford Primary Care
Bel Air, MD
Great Product!
12/13/2012
Got the Office Runner on a free 60-day trial. I've only had it for one day, but already love it! Now my employer wants to get one too. Very easy to setup and use. Highly recommended.
customer image Miriam
Ephrata, PA
12/04/2012
This product is great and a lot easier to use then the other one I had. Thanks!!!!
customer image Janis Murray
Harford Primary Care
Bel Air, MD
OfficeRunner Wireless Headset
10/25/2012
customer image Siamak Mojdeh
VNA of Chittenden and Grand Isle Counties
Colchester , VT
wonderful product
10/03/2012
great sound quality
comfortable
customer image shannon Lorence
Gossett Oral & Maxillofacial Surgery
New Braunfels, TX
Great headset
08/13/2012
Excellent quality and performance.
customer image Jake Maki
DataOne Software
Beverly, MA
Great range on wireless headset
07/31/2012
I have been using Plantronics headsets for years. This headset has been a great asset to my handsfree time at work. I use it with the headband as the earpiece alone did not fit flush to my face so it felt like it was always going to fall off. I highly recommend this headset, with the receiver lift, with the headband... The range is excellent as well, as I can walk through my office (talking to myself my colleagues think... LOL) and even outside to the parking lot.
customer image Kathy Oliver
Oliver Property Management
Watsonville, CA
Disappointed...
07/18/2012
First of all...the tootsie rolls in the box--Yippee! I was disappointed to find out after ordering the headsets they would require the receiver lift. I had that type before and it was a nightmare! So the headsets that I was so excited about sit in the box waiting to be sent back. I had hoped it would be a simple solution for us. I had a wireless headset before that didn't require the lift, but have been unable to find another. Any suggestions? I hate I didn't realize the lift was needed before I ordered them.
customer image Tara
Hartford Family Dentistry
Hartford, AL
Great Headset!
07/17/2012
I've been using this headset for a little over a year now and love it. I have it hooked up to both my hardwired and soft phone and use it extensively on both.

I have used various wired and wireless headsets over the years and this one is easily the best of the lot.

My only issue with it is that I keep getting a nag screen about an available software update but it never seesm to what to let me download it.
customer image Kevin Agard
Carlstadt, NJ
Office Runner
07/13/2012
This is a great headset, we order them for our clients and they love the quality.
customer image Lisa Larsen
Gotham Telecom
Orangeburg , NY
Great headset but
05/04/2012
We use the officerunner with cisco 79xx and 89xx phones it's a great product but the earpiece is pure torture. Therefore I don't recommend this product.
customer image bill webber
cleveland, OH
This group loves being able to just walk away
05/02/2012
Have not heard any complaints
Customer Service was great
customer image Karen Hagen
Wisconsin Steel & Tube
Milwaukee, WI
very pleased
04/19/2012
I am very pleased with the new Office Runner. Sound quality is good. Easy to use. I love the magnet for charging.
customer image todd kabes
san antonio weddings
San Antonio, TX
works very well
04/18/2012
worth the money, our salesman loves it.... used it to replace a gn netcom 9120 huge jump in quality and performance although range is about 20 feet shorter than the netcom.
customer image Jason St. Hilaire
Vancouver Bolt & Supply
Vancouver, WA
04/16/2012
Directions were excellent for set up.
customer image Nancy Basile
Checkpoint Technologies, Inc.
Tampa, FL
Love my new Headset and the Customer Service!
04/09/2012
I had this headset before and I received a call from Bren at Headsets.com asking about it's performance. I was not very impressed with the first headset I had and I relayed this information to him. He said that it sounded like the headset was defective and offered to give me a new one for free! I of course accepted and now that I have the replacement, I love it. The sound quality is clear and I don't have to reset it all the time.

I also happened to be ordering batteries for the headsets we have in our office online and Bren offered to place that order for me as well. The customer service at Headsets.com is top notch and I can't say enough good things about them!
customer image Lia Bullock
Pittsford, NY
Office Runner Wireless Bundle
03/28/2012
I love my wireless headset. I wish it had someway to put a call on hold from the headset. If I answer the phone while down the hallway I have to run back to the office to put on hold and transfer. The wireless works well in the hallways and even out of the building, but if I enter a classroom which has block walls I loose reception. I love my office runner and the freedom it allows me in a very busy office.
customer image Trina M
Hamlin PK-8
Hamlin, WV
Don
03/14/2012
I love my new headset! I am constantly answering the phone and waiting on customers in the office. I wear the headset all day which allows me to answer the phone even if I'm not at my desk, plus my neck and shoulder aren't all cramped up from trying to hold the phone to my ear while I'm trying to type on the computer. The headset has given me so much freedom and I don't know how I survived without it.
customer image Angela Baker
Carrollton Utilities
Carrollton, KY
LOVE IT!!
02/23/2012
I have been using a variety of headsets for the past 19 years. Finally i found one that does everything I need. No more switching headsets. I'm glad i took the chance and ordered it.
customer image Grace Harrington
Houston, TX
02/22/2012
Set up instructions were awesome. clear and easy to follow. however, hearing A LOT of reverb using the headset. Very disappointed
customer image Sandra Reily
Rigging & Welding Specialists, Inc.
Baytown, TX
OfficeRunner Wireless Headset
02/20/2012
The OfficeRunner Headset is a pleasure to work with, durning my initial set-up I had to call Headset and they provided me with excellent intructions so that set-up was a breeze. The headset itself is very light & comfortable to wear I am wearing the over the head headset. Being able to work and walk hands free is wonderful. Adjusting the volume so that I am able to hear the caller has been somewhat of a challenge but this I am working through and it is becoming easier. All things considered I love it.
customer image Gloria Hill
Cincinnati Works
Cincinnati, OH
Sherry - Risk Management
02/16/2012
I just received the lifter for my officerunner yesterday. Everything was easy to put together and get started using the office runner. I'm still trying different settings to accomidate me. Overall I like. I seem to be able to hear more clearly in this headset then the previous one I used (CS50). Thanks headset, your customer service is fantastic and a delight to work with. And a special thank you to Sheena and Jeannie (sorry for misspelling) they are the bomb.
customer image Sherry Garcia
City of Columbus
Columbus, GA
My fault not Officerunners
02/03/2012
JD from tech support called me and walked me through the problem. Ignore my last review. Echo is gone. I thought I tried everything but clearly I had not. Thanks again.
customer image Dustin Anderson
Scottsdale, AZ
Didn
02/03/2012
Lots of glowing comments on this board but I cant say this worked out as well. Its back to Plantronics for me. My clients are always complaining about hearing feedback and echoing. We use the ShoreTel 230 Voip phone systems. I do like the feature that will allow me to play something from the computer through the headset as opposed to my speakers but besides that this amounts to a $300 mistake.
customer image Dustin Anderson
Scottsdale, AZ
Excellent product!
01/27/2012
We had no problem setting up the headset. Quick delivery and great customer service. The tootsie rolls were delicious!!
customer image Ashley Gomez
Advanced Mobility
Ft. Worth, TX
headset review
01/19/2012
I really like my new headset so far. It has crystal clear reception that allows both me and my caller to hear each other without static. The headband is so comfortable I don't even notice I am wearing it. The only thing that I don't like is the inability to answer and end calls from a distance. I had a headset at a previous job that allowed this and it was wonderful.
customer image Susan Stensch
UPEI Music Department
Charlottetown, PE
OMG, AMAZING!
01/16/2012
I've been in the customer service department for 6 yrs and I can truly say that our company should have invested in these headsets a long time ago. They are AMAZING. I can't see myself without it. Great reception, easy to use, AND WIRELESS!
customer image Soey Narganes
Bio-Tissue,Inc
Miami, FL
Great for VOIP
01/12/2012
Recently changed my phone service from traditional wire/instrument to a computer based soft phone VOIP. After trying several options decided on this model. Very clear reception good range. Can leave the desk and even leave the building without losing contact. Good battery life, lasting 8-9 hours, but not the 12 advertised. On the other hand, it charges very quickly so putting the unit in the cradle over lunch and/or periodically handles the problem. Fairly comfortable, but unlike my old Plantronics, it does start to make my ear sore by the end of the day if I don't remove it during the day.
customer image Tom Hasselstrom
The Hasselstrom Agency
Hillsboro, OR
Headset
12/27/2011
Range on the headset is amazing. Though,people on the other end state that they can hear the back ground really loud, is there a way to remedy this? Also, when turning on or off on headset, it pinches the ear..
customer image Debra Baird
HEB
San Antonio, TX
Nice. -
12/20/2011
customer image Leonard Pollard
Quality Mortgage Lending
Bolingbrook, IL
office runner
11/29/2011
Headset is great - instructions were missing how to turn headset ON - also missing how to set up for cisco 7945 - more instructions would have saved a helpdesk call
customer image bill stamp
synergis
quakertown, PA
11/11/2011
I am enjoying my new headset. THE only inconvenience is that the ear piece continually falls off the speaker attachment. There should be a stronger mechanism to keep it locked in place.
customer image Peter Dott
Northwestern Mutual
Westport, CT
Great Productd
11/10/2011
I was currently using a competitior product and was having trouble hearing the caller on the other end even though the volume was turned up all the way. The OfficeRUnner Wireless Headset is absolutely AMAZING!!! I can hear the caller and they can hear me and it fits comfortably on my head.
customer image Anna Wells
Diverse Tech Services
indianapolis, IN
Incredible headseat, best one on the market!
11/08/2011
I've had all kinds of headsets in my career and thought that plantronics was the best, but no longer. The OfficeRunner is far above the rest and for a reasonable price in comparison to other products that are far less superior. It's comfortable, clear and error free in its operation. I couldn't be happier. My entire support team is outfitted with these and they love it. They are great for support calls, conference calls, webinars, online training, etc.
customer image Brian Hubbard
Benefit Informatics
Jenks, OK
Pretty Good
11/04/2011
I have only been using the headset for about a day and my first comment would be that it seems to be pretty good. Sound and ease of operation and set up are fine. My only real complaint would be comfort. If you buy this product figure on using the headband as the ear pieces are garbage. They do not hold the headset tight to your head and the speaker has no padding at all. It is hard plastic against your ear and becomes uncomfortable almost immediately. But if you don't mind using the headband, this seems to be a good product.
customer image Chuck Covell
Ossian, IA
Free Trial: Not Worth The Time
11/01/2011
I did not like the Office Runner at all. I had to call twice to get help on programming the ring tones in the headset. The ring is a very faint beep. When other phones rang in the office the headset would beep, excessive noise around the phone caused it to beep. Basically you have this annoying faint beep in your ear constantly.
The headset base was ok. For the money it is not as good as the older less expensive models.
customer image U Miller-Ray
International Paper
Courtland, AL
My third OfficeRunner headset
10/28/2011
This is the third headset I've bought this year! I got one for myself first and now I've gotten one for both of my assistants. We love everything about them, especially the ability to run the computer sound into the headset. This is a fast-paced environment where mistakes can destroy us. The extra efficiency and comfort we've gained have been great.
customer image Darin Mock
Merrill Lynch
Raleigh, NC
Efficient
10/13/2011
I feel more efficient. I am not tied to my desk and I am able to still get all of my calls. I really like it! I like the quality and I have not heard any complaints.
customer image Judy Kimpe
Schwan
Marshall, MN
The headset I was waiting for!
10/13/2011
This is the first wireless headset that allows me to switch from computer dictation to phone calls successfully. The voice quality is good enough for accurate dictation, and the switching is easy and painless. Finally!
customer image Scott Green
Academy Park Family Practice
Lakewood, CO
It
10/10/2011
I love it. Everyone in my office has tested mine and wants one now, too. I'm ordering two more now and possibly more later! It works great working between the computer and the phone and that's exactly what I needed. The rest of the office staff enjoy the light weight and the clarity.
customer image Tina Perkins
Bradley J. Gadel, APLC
Alexandria, LA
Office Runner Headset
09/30/2011
I have only used my headset for one day, but do really like it. It is very light and has a clear sound. No feedback.
customer image Al Thrash
Georgia Pacific
Montgomery, AL
LOVE THE OFFICE RUNNER
09/22/2011
VERY COMFORTABLE, WORKS GREAT WITH MY PHONE SYSTEM, EASIER TO INSTALL THAN PLANTRONICS.GREAT SOUND QUALITY, DID NOT HAVE TO ADJUST A THING. MAGNETIC BASE WORKS GREAT TO CHARGE, PLANTRONICS WAS HARD TO GET CONNECTORS TO CONNECT TO CHARGE. LOVE IT
customer image LORI BARRY
YUMA COUNTY FCU
YUMA, CO
Not as good as the Plantronics
09/20/2011
Phone warrior...use it non-stop. The Plantronics was much more reliable, comfortable and stable.
customer image Rob Horowitz
Residential
CHESTER, NY
09/09/2011
So far it works great. I am having a little problem using it behind the ear. I might try thr over the head piece.
customer image William Briggle
Macaw Propeterties, Inc
Altamonte Springd, FL
Phenominal quality sound
08/10/2011
I was very impressed with how clearly I could hear my callers, right up to the 400' range. There was not static or interference. I was truly surprised and impressed.
customer image Marsha Hallin
CTL
Shaker Hts, OH
Headset
08/09/2011
I love being able to get up and walk around! The only downside is I can't take the phone with me too so if I'm getting multiple calls I still have to stay at my desk as I can't put people on hold from the headset.
customer image Janet Cunningham
Ace Iron & Metal
Columbus, OH
Great Product
08/05/2011
These headsets are great. The voice quality is clear, handset lifter works properly all the time, easy to setup and use. I have several customer service users that have switched to these headsets and I have heard nothing but praise. I now have the ability to be in my server room working on hardware while taking calls without fear of degredaded voice quality due to distance from base. Kudos on a product well designed. And yes we will be ordering more in the near future.
customer image Maurice
Koller Enterprise, Inc.
Fenton, MO
Office Runner
08/01/2011
The proudct works great. We don't have any complaints about them.
customer image Alisha Thomas
Reading Horizons
North Salt Lake, UT
receptionist
08/01/2011
So far I am enjoying the headset. Other than my ear being a little sore while getting used to it and adjusting the volume it seems to be working well. I still need feedback from those on the receiving end to check the clarity and volume, and for myself adjusting piece on my ear properly.
customer image Sherrie Smiltey
Dr. Douglas K. MacLeod
Raleigh, NC
Less than impressed
07/27/2011
This headset is very visually pleasing but it lacks in functionality. The earpiece is very uncomfortable. I was on a 2 hour conference call the other day and couldn't wait to get the thing off my ear. I also don't like the fact that it just stops working at least once a month, if not more, and I have to unplug and plug it back in to reset it. This is another hassle because the cover over the back is very difficult to get on and off. The sound quality and range are very good though. I believe that is the only saving grace.
customer image Lia
Pittsford, NY
07/26/2011
Unit is working well at this point. I like being able to link with my computer as well. What I don't like is that it does not appear that I can use the speaker phone function on my phone when this is hooked up.
customer image Chuck Marks
Marks Insurance Agency, Inc.
Apalachicola, FL
Great, but how about Goggle Voice
07/06/2011
These are great units, but can they work with Google Voice?
customer image Richard McCoy
Lopez Island Pharmacy
Lopez Island, WA
Awesome product!
07/06/2011
This is such a great headset. It is lightweight, great controls for volume. The look is sleek and professional. It was relatively easy to set up and the instructions are easy to follow!!!
customer image Mary Price
DPR Construction
Phoenix, AZ
Cordless Headset
06/29/2011
I love the hands free and cordless headset. Also, being able to walk around my office and still be able to talk on the phone. Thank you.
customer image Nikki Fowler
MTH Information Solutions
Spartanburg, SC
Overall good sound; hard to wear unless you use the headband
06/24/2011
Other than a little reverb, the sound is good. It is very comfortable when you use the headband, but is loose and wobbly if you just use the ear loop. I much prefer the Plantronics earloop.
customer image Matt Marcus
Boca Raton, FL
Great Headset
06/23/2011
We're an IT based company, and were in need of a good quality headset. Sennheiser delivered. The headset with additional receiver lifter is a must have. We have a large office and was in need of the 400 ft range. Quality of build and operation are flawless. Headset is comfortable. Well worth the money we spent!
customer image IT Department
SBI Technologies Corp
Columbia, MD
Thrilled with product and customer service.
06/09/2011
Expected a catch to the free trial - but there wasn't one. Having tried it I now know why, the product is great. Cons: lifter should be included, don't know how it would work without it.
Wish it came with the call indicator light.
The "button" on the cube is easily scratched by my fingernails.
Pros: Easy set-up.
Allows me so much more freedom!
Easy to use.
Sound quality great.
With most businesses having to do more with less, this small investment gives me the freedom to get more things accomplished throughout most of our facility. I'm all about value and this is a great one. Would recommend (and have!) in a heartbeat. Customer service is impeccable and FUN!
customer image Martica Pitt
South Trail Fire & Rescue Service District
Fort Myers, FL
Unfortunately must return.
05/27/2011
I'm sorry, but after using the headset for a day, it doesn't seem to have the clarity that I require. I have asked for a RMA # to return.
customer image Julia Turco
JBC Industries
Berkeley Heights, NJ
Office Runner
05/26/2011
We absolutely love this headset. I have purchased it for several individuals in our department.
customer image Lance Mille
CTB McGraw-Hill
Monterey, CA
Could do a lot better...
05/20/2011
This headset does have great sound quality, but the charging station is awkward, the over-the-ear attachments are uncomfortable and mostly unusable and the headset doesn't tell you when your phone is ringing. If I had it to do all over again, I wouldn't.
customer image Kathleen
ON
05/20/2011
The product is great...more importantly the support staff of headsets.com is fantastic. I called in several times to get assistance and every time they help me in an efficient manner.
customer image Jerry Green
DJ Co-Ops
Valencia, CA
Doesn
05/17/2011
I ordered your wireless headset with the 60 day free trial. Once I got the product I immediately began about setting it up. After about a half hour of frustration and the cost of a splitter, I called tech support to find out this headset doesn't work with cordless telephones. It doesn't say anywhere in the marketing materials that you need a "corded" phone to use this product. This was a huge waste of my time.
customer image M Lefebvre
Exeter, RI
A new standard in headsets
05/09/2011
I have had many headsets over the years and have noticed gradual improvements. My first two wireless headsets were okay but not always so reliable. The OfficeRunner is a big step forward. The sound is great, but more imporantly, people don't know that I am on a headset. I also love the dual capability with my computer for those occasional skype calls.
customer image Peter Landau
Chicago, IL
Senheiser Office Runner
05/06/2011
I've been using this for 3 days and so far, I love it.
customer image Tammy Dicken
Phillip A. Sharp Middle School
Butler, KY
Sennheiser
04/21/2011
Not happy with the ear piece. Not very comfortable when you wear eyeglasses. I called to request a different over the ear piece and was sent these foam covers, not very comfortable either. After spending 30min trying to repackage it for shipping. I going back to plantroincs. Sleek look however the ear peace needs to be designed, I can't deal with it.
customer image Tracy B
So Cal Heart Spec
Pasadena, CA
04/19/2011
I love the headset. Althought, it could use some improvements. One being the time it takes the headset to connect with the call.Two- the ear loop.
customer image Margarita Martinez
Tyco Thermal Controls
Menlo Park, CA
Loving It
04/19/2011
It fits perfectly, I've used several wireless headsets and they don't fit my ear very well. The officerunner is very light, sometimes I forget I have it on. I can barely feel it
customer image liz holman
Drs. Richardson and Monroe DDS
Little Rock, AR
OFFICE MGT
04/13/2011
I LOVE EVERYTHING ABOUT MY HEADSET!!!
customer image JEANNIE GRANTHAM
R GORDON MOWRY, M.D.
Mobile, AL
Office Runner for Home Office
04/06/2011
I love everything about it. I can move around freely throughout my office and home and never miss a call. Clarity is very clear no matter where I am within my house. Very comfortable to wear. I use the over the ear style. Very light weight.
customer image Tony Burgmeier
Thermo Fisher Scientific
Dubuque, IA
Headsets
03/25/2011
So far I like the Headsets, I have no complaints.
customer image Dee Jenkins
Peoples Water Service Company
Towson, MD
Easy Set-up
03/24/2011
When I heard a dial tone after just a few minutes of set-up, I couldn't believe how easy it was! I thought to myself, really? That's it??? Wow.
customer image L Hanchett
Beaverton, OR
03/24/2011
Does not hurt dispatch's ear, like the other brand (and the battery is holding a charge).
customer image Judy Peter
Olson Explosives, Inc
Decorah, IA
Office Runner
03/16/2011
I recently bought an Office Runner headset. I had a very good experience with the customer rep, Bren. He was very informative and helpful! I didn't have to wait long to receive the product. It came 3 days later. I called recently to ask a technical question and spoke with Leah. She was very patient as we troubleshooted the problem I had. When I originally set up the headset and lifter, I had to "teach" the headset to recognize the ringing of the phone. Evidently, I did not do it properly and the headset repeatedly failed to signal me when the phone rang. Plus, I have roll over phone lines and the headset would never signal me when those lines rang. Leah walked me through the recognization of the ringing again and since then, I have had no problems with the headset alerting me to calls. The only change I would make in the design of the headset would be to make the mouthpiece a flexible plastic so that I could bend it away from my face.
customer image Nancy Wallace
KIBBY CHIROPRACTIC CENTER
crofton, MD
03/11/2011
This headset is absolutely the best I have used. It has excellent reception with no muffled sound. Would hight recommend it to fellow employees!!!
customer image Cyndi Flores
Kingsville Fire Department
Kingsville, TX
OfficeRunner
03/06/2011
Pros: very light, very comfortable, very clear sound (transmit & receive) over voip phone. Excellent headset for telephone use.
Cons: does not work as anywhere near as well as a $45 Logitech headset for Dragon Dictate (10+ year user, tried all the training tricks)
NOTE: X-Lite voip (v3 and v4)and OfficeRunner do not have a compatible hookswitch feature.
customer image Dan D
Portland, ME
Good sound quality
03/01/2011
The sound quality is excellent! 5 points! I can no longer use my flashing light that lets people know I am on the phone which is a point off. It does not have an in the ear gel which means I have to wear it over my head as the ear loop is very uncomfortable. This is another point off. If it wasn't for the AWESOME sound quality I would chuck it out the window and go back to the plantronics.
customer image Cyndi Wideman
Robert R Smith DDS
West Hollywood, CA
Less than one week
02/22/2011
Not too sure about this headset. Lifter is quieter, has sleek look. Does not sit in base well for recharging and already had to call for tech support and was told that the headset and base lost it's connection and would have to reboot. Then was informed that "this may happen once a month or even a few times a week, just like your computer. All headsets have this happen" When I pointed out that the headsets we've had for 4 1/2 years have not needed it and if my computers had this happen I would be calling my IT people to fix it. The answer was "it just happens, they all do it. it's electronic equipment." At this point I am very glad it is a 60 free trial. I will certainly be keeping the box for return until I see how this goes.
customer image Janet Asdell
Mark D Berman, DDS & Associates, PC
Clinton Township, MI
ABSOLUTELY LOVE IT !!!!!!!!!
02/18/2011
We received a post card in the mail to try the product and we have been looking at going with a wireless headset, so we decided to give this one a shot. Just got it in today set it up in 10 mins and was on my way to wireless talking. Excellent product and absolutely love it. It has given me the freedom to answer the phone any where in our office with out having to run and cut corners to get to one. I even can answer when I'am out side smoking or in the warehouse pulling equipment. Great product and highly recommended.
customer image Edwin Yule
Pinnacle Protection
Lubbock, TX
02/11/2011
I AM VERY HAPPY WITH THE CLARITY OF THE SOUND,THE RANGE IT COVERS, AND THAT I CAM GO ALL DAY WITHOUT RECHARGING THE UNIT.
customer image KEN KIRKMAN
GUNDIES INC
BELLINGHAM, WA
OfficeRunner, a nice wireless headset
02/11/2011
Overall it's a nice headset, initially had to play a bit with the mic setting as the default appeared too low for people to hear. Range appears to be fairly good as well. So far so good.
customer image John Akermanis
William J Sutton & Co Ltd.
Toronto, ON
I am VERY satisfied
01/28/2011
This product is far superior to the Plantronics USB headsets. The comfort, volume in the ear, sound quality, and design and desktop foot print are all superior.
customer image Tony Charuvastra
New York, NY
01/26/2011
I'm still playing with and getting used the the headset but so far so good. I really like being handsfree and able to type while I talk.
customer image Kim Cherryhomes
Vick, Carney & Smith
Weatherford, TX
01/18/2011
Expensive but the sound quality is great. Very comfortable to wear. Range in the office is excellent.
customer image Murray Robertson
Kingston, ON
Great Customer Service
01/16/2011
Your company rep was very helpful in assisting with product selection. Product arrived in good condition and your company rep was very helpful in assisting with the installation.
customer image Jim Wilkerson
James D Wilkerson, Jr P A
West Palm Beach, FL
A great way to simplify
01/14/2011
I use the office runner both to answer my phone and to work my voice dictation software. The voice quality is amazing and it is freed up my hands to work.
customer image Bill Cato
Frontier adjusters
Aurora, CO
Great for Dragon Naturally Speaking and Phone
01/10/2011
I've used the wired Sennheiser ME3 microphone (and a variety of other microphones) with Dragon Naturally Speaking for years. Every prior headset/microphone solution presented a comfort problem, lower than expected performance with Dragon, and/or the inevitable cord becoming wrapped around a chair caster wheel. This device has cured the above-listed problems for me.

For Dragon Naturally Speaking users ~ I got a score of 25 during the Dragon setup with this microphone (highest I've ever accomplished) and the dictation results have been phenomenal.

Not only are the dictation results great, but I find it very useful to feed computer sounds to the headset...including music from music players.

I didn't purchase a phone lifter because I thought I wouldn't need it...but the convenience of the headset is so great, I'm actually changing my phone habits in favor of using the headset rather than other devices/means.

To be fair, the quality of music playback from the computer to the headphone seems to lack depth, but that actually helps me work without feeling like I'm at a live concert...more like having some music on in the room for background but with the benefit that nobody else can hear it.
customer image Dawson Lightfoot
Plano, TX
Prefer the plantronics
12/27/2010
I have had both the Plantronics and the Sennheiser. The Plantronics is more comfortable on the ear and the hand up button is easier to push. Both good, but I would recommend the Plantronics over the Sennheiser. All other functions including call quality is the same.
customer image Jarred Kaplan
541 5th ave south, FL
12/22/2010
Fidelity and range appear fine. I'm not real crazy about the necessity of turning earpiece on every time I pick it up to use. Definately do not like the way the earpiece hangs from my ear and I will probably not keep the unit for that reason. I am trying to give it every chance but it's not looking good at this point.
customer image Corbin Shouse
Spring, TX
12/17/2010
The headset has great sound and an excellent feel to the controls. I am still getting adjusted to a different ear loop.
customer image John lyon
Brea , CA
12/14/2010
The headset is great!
customer image Daphne Fleury
Cohen Steel Supply
Concord, NH
Unreal
12/08/2010
I've used headsets in an office setting for 20 years. I've used the original Plantronics corded headset, several of their wireless headsets as well as GN Netcom. I've never been thrilled because I am SOOOOOOO PICKY! Not anymore. This exceeded my expectations! Thanks for hounding me with your E-mails regarding the Office Runner. It's perfect in every way from looks to functionality.
customer image Gary Manata
ASAP Graphics
Carlsbad, CA
OfficeRunner comfortable but with poor headset button
11/23/2010
Base unit is well designed and with a very comfortable ear piece. Despite claims, there is no improvement in my range as compared with my well-worn Plantronics CS55. The one negative in design is that the headset button is not sufficiently tactile, so I don't know if the button has been pushed. Quite annoying.
customer image Michael List
Nightingale
Boca Raton, FL
11/10/2010
Adjustable ear piece could be a little more comfortable and fitting. It's either too tight and uncomfortable or too loose and comfortable.
customer image Kenneth Vilcheck
Elliott Davis Investment Advisors
Greenville, SC
Customer Order #2290737 OfficeRunner Headsets
11/09/2010
Did not need to utilize the full 60-day free trial period offered by Headsets.com, for we discovered in less than a week that these new headsets are much better than the Plantronics we replaced.
customer image Anthony Peterka
Harris Products Group(A Lincoln Electric Company)_
Mason, OH
11/09/2010
So far I like the OfficeRunner very much. I had the AT&T wireless headset and lifter and it was a bummer. I had feed back problems as I wear a hearing aid and there was a constant buzzing noise coming from the lifter. None of those problems are present with the OfferRunner. Great product. Easy to use and easy to install.
customer image Jerry Plant
Mark I Asset Management, Ltd.
Oklahoma City, OK
OfficeRunner Wireless Headset Review
11/05/2010
The ear piece is tough to put on and isn't as comfortable as my previous Plantronics headset.

The sound quality delivered as promoted...
customer image John Becker
Orchard Park, NY
Headset volume
11/04/2010
I love the feel of the headset--not as heavy as the Platonics; but caller have stated the volume THEY hear is not as loud as before--still trying to figure out if I have a setting wrong!
customer image Debbie Bean
Tolsma Autobody & Towing
Caldwell, ID
11/04/2010
Love my new headset. It is so comfortable that I forget I'm even wearing it. I also like the sleek design. I had a short ear bud and wasn't sure about the longer ear piece but I like it. People can just point to my ear and people know I am on the phone.
customer image Margaret Wood
Foulkeways
Gwynedd, PA
Great .
10/28/2010
I just completed my second day with this unit, and it really is pretty awesome. I am on a 60 day free trial, and at this point I don't see a reason to not purchase it. I was able to charge it up out of the box and get it ready for use in about 25 minutes. The sound quality is great! Nobody can tell that I am even on a headset, and some have even commented on the improved sound quality that it produces. I even walked outside my house to another house across the street just to test how far I could get away from the base, and my caller could still hear me clearly! Confort is a big thing with me, and I like how comfortable it is, especially with the flexibility of using either the over the ear or the over the head configuration, and the battery seems to be very good so far too. I thought it was a little pricey, but the quality seems to justify the cost. I have been a "speaker phone" guy for years beacuse of poor experiences in the past with other head sets, but they way things are going I will be converting to "headset guy" very soon!
customer image Keith N
Denver, CO
great headset!
10/27/2010
headset works as advertised. good reception. One item: instructions should remind the user that the volume control direction (up/down)depends on which side you are wearing the headset on. This had me confused until I called your helpdesk
customer image Peter Szmidt
Imperial Oil
ON
Sennheiser OfficeRunner
08/18/2010
The best thing about this headset is the range. I can go much further than my previous headset. The sound quality is also excellent and I can use it all day without needing to recharge it between calls. This is definitely the best wireless headset I've ever used. I would highly recommend it.
customer image Nick Rintalan
Citrix
San Francisco, CA
Sennheiser the best ever....
05/27/2010
According to our inside sales associate who uses the headset, this is the best wireless headset she has ever had!
customer image Chris Peitchinis
Tube-Mac Industries Ltd
Stoney Creek, ON
Great Headset!
05/26/2010
This is the first headset I've found that is comfortable to wear and easy to use. Sound quality both inbound and outbound is great. The set-up instructions were clear and concise. Make sure you get the handset lifter.
customer image Ed Mani
Burkhalter Travel
Madison, WI
Review of Sennheiser OfficeRunner
05/14/2010
Love the design and the clear sound. LOVE that the charging time is less and that we can stay on for more than 8 hours at a time. Love the distance we can walk around with them. My boss has one and several people now have them in our office. The only negative is that they have a hard time (for some reason) figuring out how to place the ear piece on the charger. At least it gives me a good laugh!
customer image Jennifer Reith
MVAP Medical Supplies, Inc.
Newbury Park, CA
05/08/2010
excellent wireless range. Easy installation. Like the new set
customer image rudy kral
kenilworth media
richmond hill, ON
OfficeRunner Wireless Headset
04/28/2010
Very easy to use and comfortable compared to the old headsets that look like ear muffs.
customer image Tara Lavea
Jameco Electronics
Belmont, CA
Sennheiser Headset Purchase
04/28/2010
The headsets work great. Easy to set-up and very quick service on shipping. The customer service rep. I spoke with was very professional and extremely helpful and friendly. Thank you for a great experience.
customer image Gretchen Hathaway
Van Bortel Aircraft
Arlington, TX
User Review
04/21/2010
The headset is great. The sound quality is exceptional and the volume control makes it functional in a variety of settings. The only problem is with the pushbutton toggle from phone to headset. It sometimes takes 3 or 4 tries to get it to switch over. Fix that and you will have a great product.
customer image James Schaffer
Schaffer Associates
Charlotte,
Awesome!
04/16/2010
On a scale of 1-10, this headset is an 11. I've never had a headset before, so nothing to compare this to, but its' awesome.
customer image Steve Bisbing
IL
Stylish and efficient
03/24/2010
We love the cube! Very stylish and easy to replace the earpiece (it's magnetic).
customer image Hugh Mills
Lykes Insurance Inc.
Winter Park,, FL
Must by for someone that needs to be mobile around the offic
03/17/2010
This is a awesome product. The distant is what amazes me. I can travel between floors and still talk on the phone. Execellent comfort and set up is a breeze. I would recommend this headset.
customer image Greg Deike
PepsiCo
Plano, TX
Sennheiser is the best
03/17/2010
I have to comment on the new Sennheiser headset. It replaced one I've been using and that until now I had found to be totally satisfactory. But, the Sennheiser is headset and shoulders above any other I've used. Crystal clear sound quality - for both standard calls and the delightful feature of instant one touch over to Skype calls as well. I have yet to exceed the distance I can travel from my desk to other parts of our business campus - what a treat to keep the call going without interruption while I walk over to the next meeting. Thanks - the Sennheiser is the best.
customer image Anthony Sandberg
OCSC Inc
Berkeley, CA
Highly recommend
03/02/2010
Very high quality and functional headset and I wonder how I did without it before now. I use it for long conference calls, but find I like using it for normal calls to because it frees up my hands and is easy on the neck muscles.

I tried several other headsets before landing on Sennheiser. It's a step above all the others. The fidelity of the earpiece and clarity of the mike are both markedly superior (I didn't think they'd be different until I tried the two most popular brands).

The Sennheiser unit is comfortable to wear for long periods (I used the padded earpiece with the loop that fits on my head). It has a mute button with subtle feedback so you know the call is muted, and good volume controls. The unit is easy to install and the battery lasts for hours. It also charges quickly.

It's a breeze to switch from phone use to computer use and it's outstanding for skype or other internet telephony applications. The headset also has huge range with no degradation of signal.

The base station is small and a aesthetically pleasant design and it's properly weighted so it doesn't slide around the desk. I'd like to think of something negative but I honestly can't.
customer image Bob C
San Francisco, CA
Fantastic Headset
03/01/2010
I have been using it for the past month and it is by far and away the best headset for quality and ease of use I have ever owned in 20 years of using headsets.
customer image Gary Gardner
Life and Wealth Advisors, Inc
Walnut Creek, CA
Personalize it
02/18/2010
I love that I can give this headset some personal flavor. Now no one steal my headset again :)
customer image Juliane Grizzaffi
Phoenix, AZ

Product Purchase Options

Catalog #: 1697

Customer Rating:
OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 4.5 out of 5 by Customers (621 Reviews)
Manufactured by: Sennheiser
4.5 based on 621 reviews
615104180260
$319.95 $319.95
MSRP: $419.95
New
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

Compatibility Guaranteed

The OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ is compatible with 98% of all office phones! If you'd like for us to check your specific phone, just click below:

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What Customers Are Saying

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers

Customer Rating:
04/16/2010

On a scale of 1-10, this headset is an 11. I've never had a headset before, so nothing to compare this to, but its' awesome.
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Customer Rating:
01/07/2013

So far it's been easy to use. I have had complaints of static and I can also hear. I was told it can't be near computer however it's necessary. Will try out for a week.
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Customer Rating:
11/07/2013

the unit works well if using full headset. The unit is too heavy to just use ear piece. The button on the headset does not work well at all, if works it has a long delay. I rely on the base to turn...
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Read All 621 Customer Reviews

Accessories for this product

Handset Lifters

Replacement Parts

Batteries

Feature Enhancing (3 Items)

Power Adapters (2 Items)

Cords and Connectors (18 Items)

Ear Cushions/Loops, Bands and Microphone Tips (6 Items)