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OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™

OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™
Want to wear it over-the-head or on-the-ear? The OfficeRunner does both!
OfficeRunner Essential
Bundle
Professional
Bundle
Productivity
Bundle
Up to 400 feet of Range Feature Included Feature Included Feature Included
Up to 12 hours of talk time Feature Included Feature Included Feature Included
Industry-Leading 2-Year Warranty Feature Included Feature Included Feature Included
Secure Digital Encryption Feature Included Feature Included Feature Included
Answer and end calls away from your desk Feature Included Feature Included
Voice dictation with Dragon NaturallySpeaking Feature Included
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Features at a glance

  • Our #1 bestselling wireless headset
  • Get more done around the office with best-in-class range of up to 400 feet
  • Intelligent Fast Charge means you'll get up to 12 hours of talk time in a one hour charge!
  • You're covered with an industry leading 2-year warranty
  • Convertible headset means you get two comfortable wearing styles - Over-the-Head and On-the-Ear
  • Protect your hearing with ActiveGard technology
  • Noise-canceling microphone filters out most unwanted background noise making your calls clearer and more professional
  • 64-bit digital encryption ensures your calls are kept safe and private
  • 100% compatible with your PC or Mac. Use your headset for Skype calls, webinars or even listening to music between calls!
  • Learn even more about the OfficeRunner and watch helpful setup guides here.
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Description

The OfficeRunner is our most popular, highest-rated and bestselling headset. With the OfficeRunner, you'll be able to talk comfortably up to 400 feet away from your phone. Plus, you'll have the satisfaction of knowing that your voice is coming through clearly to your callers thanks to the built-in noise-canceling microphone.

The OfficeRunner is backed by our compatibility guarantee. This headset works with 98% of all corded office phones. Also, this is our only wireless headset that includes a 2-year warranty. The OfficeRunner is built to last, and we'll stand by it every step of the way. And as always, you're covered by our FREE lifetime product support.

In addition to standard office phones, the OfficeRunner is certified for use with softphones from Cisco, Avaya, Microsoft, and others. It also works with popular VoIP services like Skype and Google Voice, and you can even listen to music between calls!

Looking to answer remotely from up to 400 feet? You'll need one of two accessories we offer: the ORL12 handset lifter or one of the direct-connect cables we offer (available for specific phone models only). Both options also offer Ring Notification, which alerts you to new incoming phone calls if you've stepped away from your phone. Never miss a call again with the OfficeRunner. Back to top

Technical Specifications

Manufacturer Sennheiser
Type Wireless
Wearing Style Convertible
Max Range / Cord Length 180 - 590 ft (depending on office setup)
Connector Type (view connectors) RJ9
Weight 0.78 oz.
Lines: (telephone products only) Not Applicable
Compatibility Works with your existing single- or multi-line corded phone
Microphone Noise-canceling
Earpiece Leatherette
Color Silver & Black
Special Technologies ActiveGard™
Warranty 2 Year Replacement
Battery Life 12-hour talk time
Reversible Yes
Handset Lifter Compatible Yes
Busy Light Compatible
Quick Disconnect No
DC Adapter Compatible Yes
Digital Encryption Yes
What's in the box? Headset, Deskphone Adapter/Charger, AC Charger, RJ9 Connector Cord, Earloops, Headband, USB Cord, Quick Start Guide, Digital Manual CD, Owner's Manual
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Customer Reviews

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers (586 Reviews)

Do you use this product? Write a Review!
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FIRST TIME USER
Customer Rating:
10/20/2014
CAN'T SEEM TO TURN UP THE VOLUME ON MY EAR PIECE
DONATO LACERENZA
GENCO
PITTSBURGH, PA
Customer Rating:
10/16/2014
We have used this product for years.
Lisa Palcso
Meester Insurance Centre
Smithville, ON
Customer Rating:
10/15/2014
wish I could put people on hold with it, other then that its great
Brenette Hinmon
Accomack-Northampton Planning District Commission
Accomac, VA
Great Product
Customer Rating:
10/15/2014
Very easy to install and works great!
Pat Techaira
San Diego Daily Transcript
San Diego, CA
working great
Customer Rating:
10/14/2014
sound seems to be working better through phone line connection than when we connect via usb, but overall very impressed with the headset!
Brent
dkb wellness
Toronto, ON
Customer Rating:
10/14/2014
baltzer linda
st. vrain valley school district
Longmont, CO
Customer Rating:
10/14/2014
baltzer linda
st. vrain valley school district
Longmont, CO
Peter - OfficeRunner
Customer Rating:
10/14/2014
Peter has been extremely helpful, informative and patient with our office
Susie Morgan
Paragon Partners
Scottsdale, AZ
Customer Rating:
10/10/2014
Nelson Flowers
Tuthill Vacuum & Blower Systems
Springfield, MO
Great unit
Customer Rating:
10/10/2014
Phone side of the unit works great, can't speak much for the computer side of it since I don't have computer phone.
Should have bought the lift unit that goes with the headset for handsfree use.
Rodney Whetsell Jr
Klasstech
Beaverton, OR
Easy and smooth transaction
Customer Rating:
10/10/2014
Excellent service and smooth transaction to get our headset replaced.
Gabriela McVay
San Lorenzo Unified School District
San Lorenzo, CA
Headset
Customer Rating:
10/09/2014
Paul Perry
H & K Insurance Agency, Inc
Watertown, MA
Awesome!
Customer Rating:
10/09/2014
Thank You so much for the donation. We appreciate it very much. You are very generous.
Christine Sheesley
Swanson Rink
Denver, CO
Love!!
Customer Rating:
10/09/2014
Great service! Great product.
Carolyn Winwood
Winwood Associates Ltd
Deer Park, NY
Love it!!!
Customer Rating:
10/09/2014
I absolutely love the wireless headset and handset lifter!!! I hope my Chief will let me purchase it, and more for our other office staff.
Rona Edwards
Bristol Virginia Police Department
Bristol, VA
Nice unit
Customer Rating:
10/08/2014
This is a beautifuly designed headset. Easy to setup, clear sound quality, good battery life, and a great range. I do like the option to either wear it as a headset or just an earpeice. overal excellent product.
Michel Maillet
GOC
Sudbury, ON
Perfect!
Customer Rating:
10/08/2014
The billing agent I ordered this for is so grateful and loves it! The OfficeRunner headset has made her job much easier!
Roxanne Chiu
QCMB Inc
El Paso, TX
Customer Rating:
10/08/2014
I'm using it right now and each
day I'm becoming more comfortable
with it.
Kevin Rose
JR Advertising Spec. Inc
Moon Twp., PA
Customer Rating:
10/08/2014
Love it! Works great as phone headset and with Dragon software.
Bruce
Serpe Insurance
Chicago, IL
Headset
Customer Rating:
10/06/2014
Lissette Rentas
Cosrdis
Miami Lakes, FL
Officeerrunner
Customer Rating:
10/03/2014
I did not get the ORL 12 handset but so far nobody can hear me good they say I sound like I'm in a tunnel if I turn up mine I get feed back rally bad, so far it does not look good.
Theresa
Burley Irriagation District
Burley, ID
Order #2555044
Customer Rating:
10/03/2014
love this headset
Mary Pepides
Largay Travel
Waterbury, CT
Great Customer Service
Customer Rating:
10/03/2014
Bren Slater is FANTASTIC. He made this super easy and made sure I got exactly what I needed. Thanks Bren!
Andrew Wirts
NASCO Industries
Greenwood, IN
Customer Rating:
10/02/2014
The ear pieces do not work for us. They don't sit tight in the girls ears nor can they hear the other person. When the girls use the whole headset they are able to hear the person on the other end much clearer and the set does not wiggle around.
MaryAlice Fox
Hamilton Physical Therapy Services
Hamilton, NJ
Headset order follow up
Customer Rating:
10/02/2014
The headsets that our firm purchased are great. The customer service that we received was outstanding, and thanks for the tootsie rolls!
William Brown
Engaging Solutions
Indianapolis , IN
Legal Secretary
Customer Rating:
10/02/2014
I really like the adjustable over the ear piece. I haven't tried the non-adjustable over the ear pieces and I haven't tried the over the head piece because I don't want to mess up my hair. :) So far the sound has been good. A few times I've needed to adjust the placement because a caller has said I was cutting out. The back of my ear gets a little sore still but it's getting better. The only reason I'm not giving a 5 is due to the sore ear.
Joni Fry
Ferguson & Ferguson
Bloomington, IN
Great product
Customer Rating:
10/02/2014
This has enabled me to improve my performance at work. Would highly recommend.
Amy Pedicini
IL
Don
Customer Rating:
10/02/2014
Unfortunately the headset is not what i need in the office. The people can't hear me well when I am using it and the phone (Shoretel) that we use in the office ask me to press the headset button to be able to use it. I need a headset that allows me to walk around the office and I can answer it when I am not at my desk. I am considering calling the Shoretel rep. to come and check it out. To give it another try.
Noreen Vargas
Nevada-Utah Conference of SDAs
Reno, NV
Office Runner
Customer Rating:
10/02/2014
Still getting used to headset. Need to make a few adjustments to ring prompts. So far so good
Lisa Robinson
Summit Mall
Fairlawn, OH
Secretary
Customer Rating:
10/01/2014
Its been so busy here, I just pulled it out of the box yesterday. I've tested it for a day. I was shocked how such effort went into it looking so stylish and the sound quality for listening was rather poor. I tried it with and without the headgear, sounds the same. I guess one could get use to it. I've given it to an attorney to try (no incite) let him judge. He's into gadgets so his feedback is crucial, he can sway the others. I'm going to open the other unit and try one on another tomorrow when he returns. I'll keep you informed.
Dennis Randolph
Brown Paindiris & Scott
Hartford, CT
Hildreth Priority # EH-69148
Customer Rating:
09/30/2014
Unsatisfactory for my needs. Have a Plantronics that I like better and have used for years. Will be sending this headset back.
Joyce Hildreth
Ramsey County Parks - Tamarack Nature Center
St Paul , MN
VP - HR
Customer Rating:
09/30/2014
Everyone of the employees that has gotten one loves it! Your service couldn't have been better - easy order, fast delivery! Thanks
Amy Spinelli
Towpath Credit Union
Fairlawn, OH
Customer Rating:
09/30/2014
Simple set-up and easy to use
Stubblefield Susan
Paris Henry County Clinic
Paris, TN
sennheiser
Customer Rating:
09/29/2014
Headsets are working out great so far! More tootsie rolls are always welcome!!
Jo McCormick
Shamrock Sales, Inc.
Denver, AL
Product Review
Customer Rating:
09/25/2014
This was purchased to replace an older Platronics version. Product takes up a little more horizontal deskspace but is better looking and more useful. The range is better also.
Kellie Loporcaro
Jarvis Cutting Tools Inc.
Rochester, NH
Headsets
Customer Rating:
09/25/2014
Original ordered the Plantronics CS500 series headset. They upgraded me to these and to my surprise they are even better!
christian vera
QCI Healthcare
Grand Rapids, MI
Great Customer Service and Product
Customer Rating:
09/24/2014
In less than 2 days of communication we were shipped great product with better pricing.
Boyette Eric
NCDOT
Raleigh, NC
front desk
Customer Rating:
09/24/2014
works great
Jodi Gardner
Utah Gastroenterology
St. George, UT
Easy Set Up
Customer Rating:
09/24/2014
Very easy to set up & use.
Paula I
Elk Grove Village, IL
Customer Rating:
09/24/2014
Love the product and customer service. Well Done!
R.J. Rudolph
Summit Realty Group
Indianapolis, IN
Easy on the ears!
Customer Rating:
09/23/2014
I had an older model of a wireless headset that had an earpiece that went into the ear. It was uncomfortable to say the least and I just got used to it after a while. I am so happy my old headset started wearing out so I could have the opportunity to get this one. It hangs on your ear lightly, it will have a nice little ring in your ear if a call is coming in and the headset is off, it will lightly vibrate if the headset is on already and a call is coming in. This way you can't miss a call if you walk away from your desk and you left the headset on.

The only thing I would change is that I wish it was a little bit louder. The volume doesn't seem to go high enough.
Stephanie Savard
Liberty Mutual
Lewiston, ME
Customer Rating:
09/23/2014
yes please send more tootsie rolls!
Christine Pickering
RBC Dominion Securities
Barrie, ON
Works Great
Customer Rating:
09/23/2014
As always, your customer service is excellent, the order shipped quickly and the headset works great. Thanks.
Robbi DeWitt
Shawnee Health Service
Carterville, IL
Great Headset
Customer Rating:
09/22/2014
Clear and loud. Everything you want in a headset.
Dominic Bastian
Falcon Transport, Inc.
Elkhart Lake, WI
Best I
Customer Rating:
09/18/2014
Terrific product, and even better customer service.
James Fassold
Phoenix, AZ
Wireless Headset
Customer Rating:
09/18/2014
The supervisor using the headset is totally satisfied with the performance of this unit.
Georgia Moreland
AAA Missouri
St. Louis, MO
Office Runner
Customer Rating:
09/18/2014
Amazing service! Best of all, I received the headset on Fri...just 3 days after ordering, I was using it on Monday morning...set up was a snap! The sound is crystal clear on both sides of the call. My colleagues are asking and now considering their own purchases!
Sally Donatiello
Marlin Business
Riverton, NJ
Working great
Customer Rating:
09/17/2014
All of us here have been enjoying Office runner.
Justin Reed
Convoy Logistics
Crossett, AR
Wireless Headset
Customer Rating:
09/17/2014
The headset works great as long as I am near another office telephone. However, the headset does not allow me to put someone "on hold" or transfer the call to another station. I must run back to my desk phone to place the call on hold and then announce the call to another party in the office.
White Kathryn
Ridout Barrett & Co., Inc.
San Antonio, TX
Love them
Customer Rating:
09/17/2014
We have ordered three for our office and I have heard nothing but great things about them.
Brianne Mader
Liberty AV Solutions
Colorado Springs, CO
Customer Rating:
09/17/2014
We ordered 2 sets and we don't like them. I'd like them to send them back and get another kind. I'm wondering if you have a headset that has the Motorola Sliver with any of your headsets.
Holley Carol
Lorac Property Management
Fredericksburg , VA
Looks great!
Customer Rating:
09/16/2014
We love the Sennheiser we ordered. The gentleman that helped me order it was very kind and courteous.
Marykay Crouch
Six & Geving Insurance Inc
Colorado Springs , CO
An OUTSTANDING product...And AMAZING support!!
Customer Rating:
09/13/2014
Great ordering experience, fast delivery, easy set-up, and one call to troubleshoot the configuration on my computer. A crystal-clear signal sending and receiving in every square-foot of my house...I can even cross the street to my mailbox and stay perfectly connected. Every purchase experience should be like this...CONGRATULATIONS!!!
Ron Cooper
Deloitte
Novi, MI
headset
Customer Rating:
09/11/2014
works well most calls have no static, and
can hear clearly. Occasionally there is an issue of the caller not being able to hear
me well....not loud enough
penny marshall
Siskiyou Development Co.
Weed, CA
Customer Rating:
09/11/2014
Still not comfortable with using the headset. Have a few more questions.
Stephanie Mayhew
The Colony Group
Newport News, VA
Customer Rating:
09/11/2014
we appear to be having trouble getting one of them working properly, i was disappointed to know there was an offer for a $25.00 gift card to starburcks for each set we ordered - we ordered two
Renae Cochran
Savage & Mcpherson Ins
Virginia Beach, VA
New OfficeRunner
Customer Rating:
09/10/2014
Works much better. Battery lasts much longer. Charged two nights just like it should,
Bill Sheehan
St. Augustine MAnor
Cleveland, OH
Great service
Customer Rating:
09/10/2014
A call was made to make sure the headset I ordered was compatible with the phone system and follow up after the order was placed.
CHRISTY HOLLENBACK
MID COLUMBIA LUMBER
BEND, OR
Headset user is happy!
Customer Rating:
09/10/2014
The user I ordered the headset for found it easy to set up and is very happy with its performance.
Carol Baird
Bank of Tennessee
Kingsport, TN
Great Order Accuracy
Customer Rating:
09/09/2014
We just ordered 59 OfficeRunner and DW Pro 2 sets (along with EHSs) on five different Purchase Orders. The orders were accurate, and there was no damage to any of the 8 boxes or product (maybe two smashed Tootsie Rolls). It was like an early Christmas! Special thanks to Kevin Pena for working with us to get this deal closed and processed in a quick and timely manner!
Robert Renteria
Bombardier Learjet
Wichita, KS
Customer Rating:
09/09/2014
Great Headset and great service
Angie Roberts
CHELCO
DeFuniak Springs, FL
First Time User
Customer Rating:
09/05/2014
This is my first time using a wireless headset. So far, so good! Love the flexibility it gives me.
Lee Assaf
Karen Hahn, CPA
Milpitas, CA
Customer Rating:
09/04/2014
Sharon Hardin
Fairway Independent Mortgage Corp
Leesville, LA
Second Day
Customer Rating:
09/03/2014
I do like this product! It's so nice to be able to walk around the office while on hold! However, it doesn't stay on my ear very well and I don't like the over the head attachment. No made how I bend the earpiece, it is still unstable. Also, I do not like that I have to pick up and hang up the handset every time I answer or end a call. I understand you can press the button to end, but if it goes to the handset they can still hear. This would not be a good situation if my coworkers were talking about patient affairs or their party of a weekend. I'm excited to keep trying it! Thanks for the opportunity.
Kjirsti Overgaard
Dental Care Design
wa, WA
Got the bugs worked out
Customer Rating:
09/03/2014
I had a bit of an issue getting up and running, but now that I have it all set up, I am very happy with the headset. The customer service reps were great to deal with...very helpful. The one thing to remember is: if you where your headset on your left ear, the head set is considered to be upside down. Therefore, to turn the volume up, you have to toggle the volume switch down, instead of up! I almost sent it back because I thought the volume was not working. One of the customer service reps (Julie) straightened me out.
All good now...happy!
Karen Burland
BMO Nesbitt Burns
Collingwood, ON
Worth every penny!
Customer Rating:
09/03/2014
Prior to getting our headsets from Headsets.com, we would make a mad dash for the phones, now we do not have to! Productivity is up and that is what makes the boss happy!
Laura Isom
U.S. Office of Surface Mining
Beckley, WV
OFFICE RUNNER
Customer Rating:
09/03/2014
Great headset. I can hear and be heard clearly. Thanks for the excellent product, pricing and customer service.
Timothy Evans
California Casualty
San Mateo, CA
I dont like it
Customer Rating:
09/03/2014
Im sorry but i dont like it i actually boxed it back upo the same day and im sending it back
younger marcell
autosmartamerica
detroit, MI
WIRELESS OFFICE RUNNER
Customer Rating:
09/02/2014
Great, enjoyable headset! We ordered the bundle including the lifter. Initially, we had a small problem getting everything to work right, but customer service was able to troubleshoot and send out the correct part needed. They are very easily accessible.
Tina Smith
ASG, Inc.
Brunswick, GA
head set
Customer Rating:
08/29/2014
So far I really like the headset... just getting used to wearing it..... so far so good. "Hands Free' is very helpful when looking up customer accounts while on the phone....
Bierer Heidi
Heidi Bierer Agency, Inc.
Hartland, MI
Good headsets
Customer Rating:
08/29/2014
We've used these for years. Sometimes pieces of them break and if they are under warranty, they get replaced, but when they aren't under warranty, it feels like its cheaper to buy a new one than to get replacement parts.
Alisha Thomas
Reading Horizons
North Salt Lake, UT
Love our Headsets
Customer Rating:
08/29/2014
Everyone is so happy with our headsets! We keep picking up the receiver in habit..haha

Our jobs just became so much easier, thanks.
Carly Hunter
LANDBRIDGE LOGISTICS
Surrey, BC
OfficeRunner is awesome!
Customer Rating:
08/29/2014
Since I ordered the OfficeRunner for our Resource Center I've not gone back to any other brand. These are the only headsets that I have not had to replace in years! The only things I've ever had to replace are the batteries. I've not heard any complaints about static or background noise- which is always the case with at least one person. This great experience lead to our entire office replacing their old headsets-once they die- with the OfficeRunner.
Erica Minamitani
Cetera Advisor Networks
El Segundo, CA
Customer Rating:
08/28/2014
After this purchase, our office now has seven (7) OfficeRunner Wireless Headsets from Sennheiser - Essential Bundle. We all love our "Headsets"!!
Dianne Parkinson
Stanislaus Co. Dept. of Environmental Resources
Modesto, CA
Headset
Customer Rating:
08/28/2014
It would be nice if it come with some kind of key pad that would allow you to transfer calls. I like being able to walk away from desk while I'm on the phone, but I can't pick up multiple calls or transfer without being near my phone. So, I always ended up going back to my phone anyway.
Michelle Mohr
DJC CPAs & Advisors
Jefferson, WI
OfficeRunner does not work with RingCentral Softphone
Customer Rating:
08/28/2014
Unfortunately the OfficeRunner Wireless Headset does not work with the RingCentral Softphone for Mac. Though the person called can hear my voice fine, on this end of the conversation the received voice is garbled and there is considerable static.
The headset works well with Dragon Dictate, but I want a headset that will work with both applications.
Carl Allen
Law Office of Chip Allen
Sonoma, CA
Customer Rating:
08/27/2014
Rebekah Prout
AccuPumps Distributing/The Rideau Group
Stratford, ON
Headsets.com
Customer Rating:
08/26/2014
Great company with great support. They have helped me with installation questions and recovering from a lightning strike. Kevin has been very supportive through the process.
John Hodskins
Hubbard Aviation Technologies
Naperville, IL
Great Service
Customer Rating:
08/25/2014
I was very Impressed with the service from 1 800 headsets, not only did they suggest a cheaper one then the one i order, 2 day shipping was included
Chad McGoey
McGoey Insurance
tottenham, ON
OfficeRunner Review
Customer Rating:
08/25/2014
We have only been using them for a little over a da now. I like the ability to keep working while speaking on the phone. Much more efficient. The only negative I have found is that the headset on a full charge does not last the full day.
Robert Ellison
Commonwealth Financial Network
Lynnfield, MA
Our office is MUCH quieter
Customer Rating:
08/25/2014
Using the OfficeRunner Headset has reduced speaker phone use and made our office MUCH quieter!
Carol Baird
Bank of Tennessee
Kingsport, TN
Great Product
Customer Rating:
08/22/2014
I really enjoy the headset and would recommend it to others. I work in an environment where there is a large call volume.
H Duran
UTA
Arlington, TX
Follow up on order
Customer Rating:
08/22/2014
Celina Rodriguez
University of Texas at Arlington
Arlington, TX
2 days using the new headset
Customer Rating:
08/22/2014
Without the receiver option (which is needed) the headset is not much good. You have to be present when phone rings or to hang up if talking away from your desk. For the cost of this headset not sure its a value.
Gregory Blunk
FENOC
Oak Harbor, OH
Headset
Customer Rating:
08/21/2014
works great
Tina Coffman
Stafford-Smith, Inc.
Lansing, MI
Headset
Customer Rating:
08/21/2014
So far I like the headset. The only think I don't like is the "fit" on the ear (I don't like the complete head set). It tends to "hurt" if I have it on very long.
Anderson Tammy
Tjernlund Products, Inc.
White Bear Lake, MN
Customer Rating:
08/20/2014
The attorney loves the headset. The clarity is great, and she has no complaints
Martha Morales
Berkey Williams LLP
Berkeley, CA
OfficeRunner Wireless Headset
Customer Rating:
08/20/2014
Works great! Clear sound and easy to use.
Brianne Mader
Liberty AV Solutions
Colorado Springs, CO
Customer Rating:
08/19/2014
D Fleming
AirPlus International, Inc.
Alexandria, VA
Great Product
Customer Rating:
08/19/2014
I have used headsets for years and I have never came across a product that was so comfortable as this product. I would definitely recommend this product
Ro VictorianWhite
High Quality, Increase Productivity
Customer Rating:
08/18/2014
Upon receiving the product, the only complain we had was the strong echo. It's so much clearer than the WIRED Panasonic headset we used to have, despite being wireless. We called tech support immediately, and they were able to help us change the setting to get rid of the echo. Volume is great both ways. We noticed a huge different. What's even more important was the increase in productivity because the staff can be at the warehouse shipping, or doing something else, and they can pickup the phone anywhere they are. We didn't need the phone picker-upper because our unit has a separate input for a headset. It costs 6 times more than our old wired headset, but it's definitely a wise investment. Plus it looks cool, that the staff love wearing it.
Patrick Mandap
All In One Poster Company
Buena Park, CA
Great customer service!
Customer Rating:
08/16/2014
I ordered my OfficeRunner Headset on Friday and received them on Monday! I had some problems after setting it up. I could hear myself talking in my hear and also there were some noises that made the communication harder, but I called and the lady told me what button to switch and it works really well since. Thank you for the great customer service!
Anik Fontaine
Sherbrooke, QC
Very satisfied
Customer Rating:
08/14/2014
Thank you for your good service. I am satisfied with the product so far.
Gerd Stanszus
Innova Health Renewal Center
Anchorage, AK
Incredible
Customer Rating:
08/13/2014
Just as advertised. We bought one and the receptionists were fighting over who can use it. So, we bought two more and now the nurses want Headsets for themselves.
David Cope
Cope Family Medicine
Bountiful, UT
OfficeRunner Wireless Headset Article 504345
Customer Rating:
08/13/2014
it works really good
Jerome Alipio
Thomas, Quinn & Krieger, LLP
San Francisco, CA
Wireless Headset & direct connect cord
Customer Rating:
08/12/2014
We all love them....#8 and counting....they work just like they say they will work...

Yes more tootsies...lime, lemon and cherry were the hit!!! :)
Teresa Gilroy
Vertical Software, Inc
Bartonville, IL
Great Product
Customer Rating:
08/12/2014
The headset is GREAT! Sound quality is outstanding. Customer service is way beyond expectations.
Tom Gilmore
GriffinWorks, Inc
Hodgkins, IL
Customer Rating:
08/11/2014
Charles Wood
Programmed Ins Brokers
Elmira, ON
Hard to Please
Customer Rating:
08/09/2014
I'm hard to please. Really. I've had the headsets from all the major manufacturers. But the Sennheiser OfficeRunner beats them all
Steve Gray
4Penny.net
Bradenton, FL
Easy Set Up
Customer Rating:
08/07/2014
The OfficeRunner was very easy to set up. I have only used it for a week but so far I do like it. It is very light and you don't know that you have it on. I am using over the ear piece at the moment.
Nancy Kwiatkowski
Infectious Disease Specialists of SE WI, SC
Brookfield, WI
Customer Rating:
08/06/2014

Pier7
Boston, MA
Awesome
Customer Rating:
08/05/2014
The OfficeRunner is Excellent and easy to use. Headsets.com is AWESOME for service and follow-up!!!!!!
Dave Mazzocco
Advanced Power Systems, Inc
Broomfield, CO
OfficeRunner needs an enhancement
Customer Rating:
08/05/2014
We like the headset quality a lot, but Plantronics has a cable that used with the Avaya 6400 series phones does not require a handset lifter. You guys need to come up with a similar solution.
Joe Compton
Wilsonart
Temple, TX
OfficeRunner Wireless Headset
Customer Rating:
07/31/2014
Its a very nice headset
Kapil Varma
Silverline
Customer Rating:
07/31/2014
comfort is not that great. leaves a mark on my ear each day when i take it off. have tried all ear pieces with no relief.
stephanie lanier
thermo king central carolinas
charlotte, NC
Office Runner Review
Customer Rating:
07/31/2014
The Office Runner is as good as it is advertised to be. Extremely good headset. It has satisfied some very particular users and it works very well in a noisy environment. No complaints just praise.
Headsets.com is a super company to deal with. Very knowledgeable and polite. Things that I find lacking in other companies. Headsets.com totally gets it when it comes to their customers.
David Book
Devil Mountain Wholesale Nursery
San Ramon, CA
Great Investment
Customer Rating:
07/31/2014
Have used other (wired) headsets in the past. This one is head and shoulders above them all!. Customer Service was right there when I had a question about how to connect to my computer. Love everything about it!!!
Laura Allender
Allegro Senior Living/Love Management
St. Louis, MO
I LOVE MY OFFICE RUNNER
Customer Rating:
07/31/2014
I originally called and ordered a Plantronics CS540. Used one before and thought it to be the best choice for the money. Headsets.com called after I placed my order and asked if I would like to try the Sennheiser OfficeRunner for the same price risk free. I agreed to try if I could return if not satisfied. Oh my, I can't believe how awesome it is. It is very comfortable to wear and I love the piece on the microphone that keeps the microphone from touching your face and keeps it from moving about. It does not have the soft plastic that fits in ear like CS540. Those wear out and don't fit everyone's ear size. The ear piece fits snug next to the ear and easy to hear the caller without device inside ear. Those soft pieces that fit inside the ear are also not sanitary for sharing with others that might share your headset. The battery time is excellent. Does not need to be recharged during the work day. Easy to set up and customer service was excellent. I loved the tootsie rolls that came with my package. The Sennheiser OfficeRunner is absolutely something to brag about. It has modern features compared to Plantronics.
Linda Bolen
Pest Control Center
Placerville, CA
Freedom with Cordless
Customer Rating:
07/31/2014
Love this headset! I like being able to walk around my office instead of being chained to my desk. Sound is great, and it works wonderfully with our software.
Amber Olsen
Fast PC Solutions
Sandy, UT
HEADSETS
Customer Rating:
07/31/2014
Order Complete.
john malone
southeastern retina associates
knoxville, TN
Customer Rating:
07/31/2014
Kathy Corbin
AAPD
Chicago, IL
DHL Express
Customer Rating:
07/30/2014
We like the headsets we are trying to see if you are in our GET account set up, as this is how we purchase our products. Also, do you have a less expensive head set or is this the one
?
Teresa Oswalt
DHL Express
Erlanger, KY
Wonderful Product!!
Customer Rating:
07/29/2014
We love our OfficeRunner Wireless Headsets! We do a lot of multitasking in our office which would be very hard to do without them. I highly recommend this product if you are looking for a great headset. Also, the customer service is wonderful!! Love the tootsie rolls =)
Stephanie Freeman
Tilman Richards D.D.S.
Corpus Christi, TX
Customer Rating:
07/25/2014
Very pleased overall. My plastic earpiece (left) doesn't seem quite as comfortable/flexible as my last one, so my ear seems a bit sore throughout the day; maybe it just needs to be "broken in"?
Jeri Flanagan
Big Timber Grade School
Big Timber, MT
Customer Rating:
07/24/2014
LOVE IT!
We knew we would as we already had one-saves our neck & back!
Ginger Mahaffey
Reich Dental Center
Smyrna, GA
Before you buy Plantronics...
Customer Rating:
07/22/2014
Take a look at the OfficeRunner. Easy Setup, good sound, works great. Unless you plan to walk far from your desk and still answer calls, skip the 'lifter'. You don't need it.

Boston, MA
First week of using our new wireless headsets
Customer Rating:
07/21/2014
I have to tell you that your support team is great but the Headsets leave a little to be desired. Not only is there a very strict way that they need to be connected they tend to lose the settings after setup has been completed successfully. Very frustrating to keep calling support for help.
Chris Gelder
PayQuicker
East Rochester, NY
OfficeRunner Wireless Headset
Customer Rating:
07/18/2014
SIamak Mojdeh
VNA
Colchester, VT
So far, so good!
Customer Rating:
07/15/2014
I've been using the headset for a week now and have been pleased with the freedom and mobility it gives me to move about my office
Margie Barnett
Kevin J Palmer & Company, Inc
Visalia, CA
Headsets.com and office runner - the perfect pair!
Customer Rating:
07/11/2014
I am extremely satisfied with Headsets.com - from the order through the delivery and the 'first test call' it is an exceptional company to work with and I would highly recommend the OfficeRunner Wireless headset - excellent product!

Wireless headset
Customer Rating:
07/08/2014
very comfortable. just need to get use to how to put it on the charger with the over head piece on it.
sally rogol
city of rye recreation department
rye, NY
Customer Rating:
07/08/2014
Lyana Hodge
B & B Chiropractic, PC
Massapequa, NY
Exactly what I was looking for
Customer Rating:
07/08/2014
I wanted a wireless headset that could switch between the phone and computer with ease. It's actually intuitive ans works just as I would want it to. Using the handset lifter with it, makes it that much better. I wish I would have found this a long time ago.
Neil Cahn
Neil Cahn, PLLC
Carle Place, NY
Customer Rating:
07/05/2014
I couldn't be happier. It's well worth the price. It does everything I need: blocks out background noise, hears me, and my voice can be heard over the phone. The only negative is that, although there are three sizes of ear pieces, they all hurt my ear. However, it can't be beat for performance.
John Marris
Port Washington, WI
Office Runner Wireless Headset
Customer Rating:
07/02/2014
Hi There,
I thought I would like ,however I can not answer the phone and it's confusing on how to get what is needed to do so. I will return unit ASAP!
Tarlice Griffin
UW Madison EHS
Madison, WI
have been great
Customer Rating:
07/02/2014
the head sets have been easy to use and effective.
can always use extra tootsie rolls! :-))
Fawzia Husain
Waterloo Smiles
Waterloo, ON
Customer Rating:
07/02/2014
So far I like it, My ears are really little so it tends to be kinda big on my ear/head. We were closed this week so I will be working with it more next week.
Leslie Swenor
Dentistry By the Bay
Petoskey, MI
Please let me know how to return this item
Customer Rating:
06/30/2014
It did not work for us at all and I would like to return it. We have it packaged but do not have return information. Can you please advise.
Micheline Moret
Community Action Of Ventura County
Oxnard, CA
LOVE IT
Customer Rating:
06/30/2014

"We can
Customer Rating:
06/26/2014
Battery is dead and won't charge. The device is only 5 weeks old.

In order for people to hear me I have to adjust the mic so high in makes feedback in my ear.
Matthe Castrigno
Akamai
Eagle, ID
Bridger steel office assistance
Customer Rating:
06/26/2014
Love the product. Love the service.
We'll be ordering more.
Kathyu
Kathy Perron
Bridger Steel Inc Billings Store
Biillings, MT
Customer Rating:
06/26/2014
It is not the easiest to just slip on and take a call. You have to take your time and adjust it.
Thompson Gena
Tri-County Irrigation & Plumbing
Goodfield, IL
GREAT headset!!
Customer Rating:
06/25/2014
Great headset and your customer service is EXCELLENT!!
Rhonda Godbold
Chatham County ICS
Savannah, GA
Customer Rating:
06/24/2014
Dara Ackerman
Neil H. Kupferman, Esq.
Brooklyn, NY
Customer Rating:
06/20/2014
Love the headset its very light and also very clear to hear our co-workers/patients plus has a cool cube head stand/charger..
lucy marquez
parkaveob/gyn
glendale, AZ
VERY HAPPY WITH THE PRODUCT
Customer Rating:
06/20/2014
WE ARE VERY HAPPY WITH THE SERVICE - THE QUICK DELIVERY AND THE PRODUCT
Lisa Millett
Chestnut Park Real Estate Limited
Collingwood, ON
OfficeRunner Wireless Headset
Customer Rating:
06/20/2014
I am still trying to get used to it. It's not the headset, it's me. Everyone here loves theirs I bought them. I have been here 20 years answering my extension the old way & holding it on my left shoulder. I am struggling trying to get used to the headset even though it's much better for me.
Pamela Pieper
Advanced Digital Data, Inc.
Orlando, FL
Customer Rating:
06/19/2014
LOVE my headset and everyone else I have ordered them for feel the same!

I do have a question about mine: I have a multi-line phone and I get the incoming call indicator even when the calls are not on any of my 4 lines but when I push the headset button to answer there isn't a call (none of my lines are lit but sometimes the lines in other parts of the department are (though my phone does not ring for those calls). Any suggestions?

Also want you to know that your customer service/order desk employees are the best I've ever worked with, they are simply awesome. I've had the pleasure of speaking with 3 of them. You could give lessons to most of the other companies I've worked with (AT & T heading the list of the worst).

Thanks for the Tootsie Rolls! Also the Clay Matthews bobble head from my last order. It has been the source of some fun and friendly rivalry with both students and staff.

Have a great day.
Phyllis
Phyllis Pestka
Evanston Township H.S Dist. 202
Evanston, IL
Secretary
Customer Rating:
06/19/2014
I like the sound the headset makes when someone is calling in. It's not a standard beeping noise. But unfortunately no matter how I adjust the ear piece, it's still too big for my ear. It just slides right off.
McKenzie Murray
Insight Automation
Erlanger, KY
Couldn
Customer Rating:
06/18/2014
Our CSR is all smiles when I swapped your older wired model for the OfficeRunner Wireless Headset System. Talk about boosting moral and productivity - just get them an OfficeRunner and see it unfold in front of your eyes!
Lisa Spagnuolo
Murray Schoen & Homer Inc
New Rochelle , NY
Excellent Headset!
Customer Rating:
06/17/2014
I have had this unit for about a week and the sound is awesome! All my co-worker are looking to purchase one as well.
Robert Jones
Visible Management Group
Jacksonville, FL
Customer Rating:
06/17/2014
We love them!
west joyce
Bud A West, M. D., Ltd
Reno, NV
Headset user review
Customer Rating:
06/17/2014
I think this product is great. It was easy to set up and use as someone who is not very good with technology. The sound quality on both ends is great.
Sarah Kovach
Lineweaver Financial Group
Valley View, OH
Head Phone Review
Customer Rating:
06/16/2014
I purchased the OfficeRunner Headset after several years of using a less expensive headset. I often had complaints when using the prior headset of being difficult to hear, and had problems with low volume on my end. After a week of using the new headset, I haven't had a single complaint, or request to pick-up my handset. It is still a little bit early to see if I never have a complaint, and the price is on the expensive side, so I can't give a "5" rating now. So far though, the OfficeRunner seems to be a significant upgrade over my prior headset.
Rick Brown
Golden State Tax & Business Service
Rocklin, CA
Customer Rating:
06/16/2014
THE HEADSETS WORK VERY WELL, NO STATIC OR BACKGROUND NOISE, NO ECHO. WE HAVE BEEN USING ONE FOR AWHILE NOW. I TRIED OTHERS AND THE SOUND QUALITY ISN'T ANYWHERE LIKE THE OFFICE RUNNER, ONE OF MY STAFF CAN'T GET USED TO THE MOTH PIECE THAT GOES OVER THE EAR, BUT OTHER THAN THAT, THEY ARE GREAT.
ANITA BURGESS
ENT&ALLREGY HEALTH SERVICES
ELYRIA, OH
Customer Rating:
06/13/2014
Glenda Larson
Larson Financial Group
Seattle, WA
Customer Rating:
06/12/2014
Features of the OfficeRunner are great. Now recommending it to all of my telecom clients. Thx / Wes
Wes Karpow
LTI Communications
Delta, BC
Customer Rating:
06/12/2014
Christine McAuley
Bennett Management
Stamford, CT
Goes the Distance!
Customer Rating:
06/12/2014
We have used other wireless headsets, but this one reaches out much further from the base unit.

The new ear pads that slip over the loop really seem to improve the comfort of this headset.
Ron Bolander
AUL Corporation
Napa, CA
Customer Rating:
06/11/2014
Rhonda McGuff
Ideal Producers Group
Overland Park, KS
Wireless!
Customer Rating:
06/10/2014
we love our wireless headsets...they give us hands free and mobility....

Customer Rating:
06/09/2014
Becky Figueroa
Duda Farm Fresh
Customer Rating:
06/09/2014
The experience was great. Very friendly and helpful. She new the products and suggested a headset that would work better and I love.
Linda Schuett
Glory Global Solutions
Watertown, WI
Customer Rating:
06/07/2014
Pam Tedesco
Founders Ins Grp
Torrington,
Customer Rating:
06/04/2014
Easy set up, light in weight, and the clarity is great.
Rachel Williams
Hawthorne School District
Hawthorne, CA
don
Customer Rating:
06/04/2014
do you have a shorter earpiece? I don't like that about it
Trace Elrod
JacksonCooksey
Dallas, TX
Customer Rating:
05/30/2014
Mark Cook
Mark Cook, MD, Inc
Oakdale, CA
Customer Rating:
05/29/2014
Overall we really like the headsets. Takes a little getting use to with the earpiece but they are very clear. Thanks.
JANICE ADAMS
SINGLETON INSURANCE AGENCY
MT. VERNON, KY
Customer Rating:
05/28/2014
David Roes
Christian Health Associates
Anchorage, AK
Customer Rating:
05/28/2014
So far I like it, the only thing I dont llike is that I have to lift off the phone instead of hitting a button but not a big deal
Tawni Hill
Farmers Insurance
Bloomington, IN
Happy to finally have a headset !
Customer Rating:
05/28/2014
I was reluctant to get a headset, even though many in my office use them and love them. I just didn't want to have to wear one but when our incoming phone calls increased dramatically I couldn't deny I needed one and so far it has been great. It was easy to install and set up and is comfortable to wear. I also like that it is easy to adjust the volume right on the ear piece. Now I know I should have gotten one a long time ago.
Carie Anderson
Boulder Valley School District
Boulder, CO
Cordless joy
Customer Rating:
05/28/2014
I've used corded headsets for many years. Got sick of the wires and decided to try a cordless version. I figured the range would be less than advertised and it would have poor call quality. I was wrong!! Easy to set up and use. Range is good, even in my all metal buildings.
dave weller
weller tractor
great bend, KS
Hands free and Happy!
Customer Rating:
05/28/2014
Carie Anderson
B
Love the headset...and tootsie rolls!
Customer Rating:
05/28/2014
The headset set up was flawless, easy and quick. This is the only way to go for a headset. Wishing you sent out monthly restockings of Tootsie Rolls!!
MATT HAAS
CAMARO CENTRAL
ANNA, TX
Office Runner Headset
Customer Rating:
05/28/2014
This unit is everything they said it was. I have some hearing loss and this unit more than compensates for it.
Gary Aubuchon
MHS Legacy Group Ltd.
S,
Awesome
Customer Rating:
05/27/2014
Love love love this products
Lori Wallace
Gregg Greven & Associates
Terre Haute, IN
runner review
Customer Rating:
05/23/2014
the product performs as anticipated.
Kevin Adams
DMG Solutions, LLC
St. Louis, MO
Customer Rating:
05/23/2014
Thanks, Love it and your are absolutely great!!!!!
Janis Murray
Harford Primary Care
Bel Air, MD
Sennheiser headset rocks
Customer Rating:
05/23/2014
Modern base station, small foot print, clarity is fantastic. my only reason for not giving a 5 is inside offices range is about 200 ft. Outside ranges beyond 400 ft still clear voice.
Sam Steyn
Laser Technolofy Inc
Centennial, CO
Customer Rating:
05/22/2014
Rick Novak
ACF Environmental
North Chesterfield, VA
OUCH
Customer Rating:
05/22/2014
MY EAR IS VERY SORE FROM WEARING THE EAR PIECE, NOT VERY COMFORTABLE, PROBABLY WILL BE RETURING
MARY BROCK
FUEL INJECTION SERVICE
PHARR, TX
Headsets
Customer Rating:
05/22/2014
Customer # HDS-152-2219. We have bought many headsets from you. We just bought 3 sets more. Using Priority #'s EH- 74187, EH-74152, EH-74154 - when do we receive the $25 Starbucks gift cards? Ed Houtkooper, % Hamilton Zanze, 37 Graham St # 200, San Francisco, Ca 94129
ed houtkooper
hamilton zanze
san francisco, CA
New headset
Customer Rating:
05/22/2014
I have been using the Sennheiser office runner for a few days now. its okay and not what I expected. i was under the impression that you could be at least 300 ft away and the unit would still sound and operate well. I was a few feet outside of my office and the sound quality faded and it was difficult to hear my conversation well.
q Reynolds
State Farm
Eugene , OR
Customer Rating:
05/21/2014
Most of the time people cant hear me, and I never hear the phone ring through my head set. But, It does have a cool look to it.
Aundrea Mills
Precision Medical Products
Loomis, CA
Wireless Headset
Customer Rating:
05/21/2014
Seem to like it so far but getting used to wearing the earpiece
Brian Winner
Robert Winner Sons Inc.
Osgood , OH
Customer Rating:
05/21/2014
Only had it for a short time. Customer likes the headset so far.
Patrick Bolen
Primetime Communications
Cheboygan, MI
Great
Customer Rating:
05/20/2014
This works better than my cell phone blue tooth. and I really went 400 ft and it still worked. I walked to my car from a brick building.
Rickie Street
Crossroads Outdoor
Eaton Rapids, MI
Using it
Customer Rating:
05/16/2014
My thought...the receiver lifter should be part of the package, not a separate unit. It is highly inconvenient to use the headset and having to manually lift the receiver. Just a thought.
Teresa Schreiner
Arcadia, CA
Just starting to use it today
Customer Rating:
05/16/2014
I called your office and got some really good help. Apparently, I could use a receiver lifter to be fully engaged. But I'll work with what I have.
Teresa Schreiner
Arcadia High School
Arcadia, CA
Very Good
Customer Rating:
05/16/2014
I like sennheiser officerunner very much good for use inside office
I will buy orl 12 handset lifter later
Thank you so much for recommand
debbie kwon
Earth Travel and Tour
new york , NY
Ear Piece
Customer Rating:
05/15/2014
The ear piece is too large and uncomfortable and will not stay in place.
Wendy Wood
Fulcrum Concepts LLC
VA,
Ear Piece
Customer Rating:
05/15/2014
The ear piece is too large and uncomfortable and will not stay in place.
Wendy Wood
Fulcrum Concepts LLC
THANK YOU!!!
Customer Rating:
05/14/2014
Your customer service is the best I've ever experienced. I always look forward to talking to you guys. Thanks!!!
Michael Leto
Grundfos Pumps USA
Olathe, KS
Customer Rating:
05/14/2014
Tina Fahrner
Valley OB-GYN Clinic
Saginaw, MI
Terrible
Customer Rating:
05/13/2014
I've hated my Sennheiser for over a year. My audio cuts out. I'll be returning it soon.
When it works it has good range and wideband audio.
Dawn Goodnight
Seattle, WA
Not sure
Customer Rating:
05/11/2014
Not sure about the Headset yet, intend to call a service rep - is not clear, find it difficult to hear, also don't care for any of the over the ear attachments - they hurt my ear and the over the head attachment feels like I have a heavy set of headphones on. Considering changing products.
Shelley Hannam
Wilson Fuel Co Ltd
Truro, NS
Three days of trial
Customer Rating:
05/09/2014
I am not sure if the headset is not very compatable with shortel phone or if I received a defective headset, but every person I spoke with on the phone said they could barely hear me and had quiet a bit background noise. Not very comfortable on the ear either.
Liz Hale
Cassidy Turley
Arlington, VA
Asome Service
Customer Rating:
05/08/2014
I have now purchased several headsets. I continue to be please with the service and product. I look forward to continued relationship with Headsets.Com.
Everette Acheson
LIFETOUCH NSS
Chico, CA
Office Runner
Customer Rating:
05/08/2014
Easy to set up. I installed two units and so far they are working well.
Corey MacKnight
City of Winchester
Winchester, VA
Great Headsets
Customer Rating:
05/07/2014
We have tried other headsets in our small office, but found that the OfficeRunner by Sennheiser provides by far the best bang for your buck. The 60-Day Trial gave us a chance to try the headsets out prior to making a commitment.
Trey Lewis
Riverside Center Dinner Theater
Fredericksburg, VA
So far so good! Set up questions and Tech Support helped
Customer Rating:
05/06/2014
ken pace
ca,
Customer Rating:
05/06/2014
I have used my Office Runner for over 3 years before needing this replacement. Usually have over 10 hours of phone use a day. Best headset I ever had.
Anita Selinsky
Leventhal Sutton & Gornstein
Trevose, PA
LOVE IT!
Customer Rating:
05/06/2014
Just what I expected
Michele Sprinkle
Sprinkle CPA, LLC
Greenfield, IN
I love this headset
Customer Rating:
05/06/2014
This is the best headset ever, no feedback no noise, able to go long distances.
Meisha Robinson
Public Affairs Council
Washington, DC
Don
Customer Rating:
05/05/2014
Doesn't fit well on a petite person
Sarah Beth Kist
Commercial Recreation Specialists
Verona, WI
Great Product - Easy to setup and long range
Customer Rating:
05/03/2014
Very nice product. It was very easy to setup and it works from anywhere on the property. It also connects to my laptop and has a very long battery life.
Phillip Long
BIS, Inc.
Robertsdale, AL
Survey
Customer Rating:
04/30/2014
Nice to not have static all the time. I might have another lady that would order if she could get the trade in deal.
Wendy Goodenow
HNL Travel Associates
Honolulu, HI
Customer Rating:
04/30/2014
We are enjoying our new headsets. We had to adjust the volume for some customers but all has worked out.
Earlene Peregory
Paxton Company
Norfolk, VA
ok
Customer Rating:
04/30/2014
am so glad to have a new headset..have been without for approximately 6+months. it was painful! I'm having a little difficulty figuring out whether I've pressed the lift button or not. I just need a little tactile hint to be sure I'm on the button before pressing it. Thank you,
Lee
Lee Newton
Walla Walla, WA
Office manager
Customer Rating:
04/30/2014
It helps the ergonomics of the front desk ladies.
Rolayne Sellers
Highlands Ranch, CO
Customer Rating:
04/30/2014
Great product.
Bryan Craig
Prescott and Craig
Jerome, ID
Customer Rating:
04/30/2014
we ordered two of these for our staff to test. They LOVE them!

Thank you for calling with the suggestion to change to the OfficeRunner brand.
jennifer nabors
Salibas Phamracy
phoenix, AZ
Works Great
Customer Rating:
04/28/2014
Dennis Jupka
MACo
Helena, MT
Customer Rating:
04/24/2014
I am loving my headset so far!
Sherry McGough
Transportation
TX
Customer Rating:
04/24/2014
Headset does not fit my ear. Very disappointed. I have used a headset for 10+ years and do not want an over the head option, so this one is going back. I never even set it up because the ear piece fit was so bad.
Donna McElroy
Cox Smith
San Antonio, TX
Customer Rating:
04/22/2014
Very happy with the performance and ease of use. Possibly interested in purchasing the handset lifter, but how do I know which one is compatible with my phone system.
Gregg Paster
Gregg F. Paster & Associates
Rochelle Park, NJ
Sennheiser 1967
Customer Rating:
04/21/2014
20+ year (former) Plantronics user
Sennheiser: takes up less desktop space, no Zoom (extra) box needed to switch from phone to computer. Magnetic recharge, easier to use than pushing plastic pieces together. Fully charged in less than 1 hour, no longer do I have to wait 3 hours. Lighter headset. Better sound, even older ears notice the improved clarity. Sleek design Need I say more? Nice working with you.
John Parkerson
John Parkerson, MDMS
Baktimore, MD
?????
Customer Rating:
04/21/2014
All I can say is THANK YOU :). All the service I have received from you has been A+ service.
Margarita Martinez
Pentair Thermal Management
Menlo Park, CA
Customer Rating:
04/18/2014
Robert Warja
Marquette Bank
Orland Park, IL
new wireless headset
Customer Rating:
04/18/2014
I still don't have it working but hope that my grandchildren will get that done correctly for me this weekend. However I am not very happy with how the headset sits on the recharging stand. I have a VERY DIFFICULT time getting it to stay on the stand.
Diane Toepper
Frankfort, IL
A Great Solution to the Wireless/Cordless Challenge
Customer Rating:
04/17/2014
After only a week of use, I'm sold on the quality of audio transmission and ease-of-use of the OfficeRunner. I was in the doldrums about ever being able to find a way to enjoy the benefits of a wireless headset with my new cordless phone. I'm very pleased that I found this high-quality solution, and very pleased to be able to send you such a positive assessment!
Peter Norlin
ChangeGuides
Pinckney, MI
Customer Rating:
04/16/2014
I love the headset but you do have to use the over the head attachment. The over the ear mount is ackward and uncomfortable.
Peter Ulbrich
Oppenheimer & CO.
Grosse Pointe Farms, MI
headset
Customer Rating:
04/16/2014
this was a replacement headset. The sound quality does seem to be better. I was advised though not to have the little square box near my computer. It was sitting next to the router so I moved it and I think that helped as well.
Jeni Blumenthal
Blumenthal Agency
Wireless Headset from Sennheiser
Customer Rating:
04/16/2014
After multiple calls to your Tech support deaprtment, the headset never did charge. this created much stress for me. think I will go back to the Jabra GN9300e as it was more reliable.
Linda Spraley
Abbott medical Optics
Tipp City , OH
Love my Office Runner
Customer Rating:
04/15/2014
People can't believe I'm staking on a headset. So glad I got the Office Runner, Sennheiser has always been known since my childhood for great quality and this product lives up to the brand.
Steve Skolnick
Skolnick Associates
Short Hills, NJ
Best Wireless Headset Ever
Customer Rating:
04/10/2014
Based on other reviews, I purchased this headset to use with Dragon Naturally Speaking. It is incredibly accurate and is, in fact, the best headset I've ever had wired or wireless (and I've had a few over the years). It is worth every penny. Also, have to say that Headsets.com is awesome. I had a small issue with the first one after a couple months and the product was replaced promptly. This website and the product gets five gold stars, hands down!
Aimee Hess
Law Offices of Aimee Hess P C
Streetman, TX
Customer Rating:
04/09/2014
Liked it so much we bougth another! Lite and comfortable.
Brett Mildenberger
Can
Customer Rating:
04/08/2014
After many positive reviews and an endorsement from Art Sobczak, I decided to give this headset a shot. When I called headsets.com, I was asked what kind of phone I had, and then the rep said I needed some kind of extra adapter which she included for free. Received the headset, installed it, but was delayed because I couldn't figure out where the extra adapter was supposed to go. Turns out I didn't need it... Started to use the headset and was disappointed in the fit to my ear. I also have problems hearing my customers even with the volume turned all the way up. I love the fact that it's wireless but am considering going back to a wired headset due to the volume issue.
Christopher Park
J.D. Byrider
Scotia, NY
Customer Rating:
04/05/2014
Great idea to offee this headset in lieu of plantronics
tom ward
majestic
vernon Hills, IL
Customer Rating:
04/05/2014
wayne rollins
mid-east commission
washington, NC
Best Headset I
Customer Rating:
04/04/2014
I've been in the customer service/sales industry for nearly 15 years using all different types of headsets. The Sennheiser OfficeRunner has been the best one so far. It has several options for fit and is very comfortable. I have changed our entire office over to them, and have found them to be a perfect fit for the employees that were complaining about the Plantronics hurting their ears or not being stable. The price is high, but it's ultimately worth it for a headset that can be used on your phone or PC (works with skype). It's light-weight and charges fast. I've been using mine for 3 years. Had a problem with the battery not charging early on and it was replaced for free under the warranty. Have not had any issues since.
Brandon Ainsworth
InkBed, Inc.
Everett, WA
Customer Rating:
04/04/2014
Best headset I've used. Very light on my ear and easy to use.
Lisa Ferguson
Tsurumi America
Glendale Heights, IL
Customer Rating:
04/04/2014
love the way it works. It is not really comfortable to the ear. I do not like the part that goes over my head so I wear the ear piece. Each ear piece is too large and leaves it dangling. Not a secure fit. I feel the need to hold it steady while talking. Defeating the purpose of having a headset so I dont have to hold a phone
deidra revai
admiral pools
harford county, MD
Customer Rating:
04/03/2014
We wanted to wait until the receptionist had the chance to use it for a few weeks before reviewing it. She loves it and is very happy.
Andie Maranda
Community Support Services of Niagara
St Catharines, ON
Loves the new headset!!
Customer Rating:
04/03/2014
Julie my co-worker who I ordered the new headset for loves the new one!!
Comfortable to wear and hear from!!!
Walker Mandy
Municipality of Lambton Shores
Grand Bend, ON
Review 04/01
Customer Rating:
04/01/2014
Works well but from the promotion material I thought it would also switch between my I-phone and the PBX, so was disappointed it doesn't do that
Ernie Laitinen
Veris Industries
Tualatin, OR
Customer Rating:
04/01/2014
Dennis Laverentz
Bestway Inc
Hiawatha, KS
Customer Rating:
03/28/2014
sandra garcia
PERITUS PORTFOLIO
SOUTHLAKE, TX
Divisional Vice President
Customer Rating:
03/27/2014
Great product and exceptional customer service as usual!
janice quals
Great American Custom Insurance
Los Angeles, CA
Great Service as always
Customer Rating:
03/27/2014
You guys really set the standard for great service. Everyone I have ever dealt with at your company is always so helpful. I wish all companies followed your model.
Dave Cook
Cherry Creek Mortgage
Denver, CO
CEO
Customer Rating:
03/26/2014
So far so good. Very easy to set up, use. Sound is great both ways. Seems to be a good test and choice.
Peter Christman
The Christman Group
Chicago, IL
Customer Rating:
03/25/2014
With help, this was a very easy installation but the microphone/receiver seems to dislodge often and the tape doesn't maintain its position. Either better/stronger tape is needed or a different design.
Lin Lorenz
Strategic Fuse, Inc.
Chicago, IL
Good but a few issues
Customer Rating:
03/25/2014
I like the audio quality and range and the direct connect cord for my desk phone.
Am having to replace the one I have now as the Mute does not actually Mute, even though the Mute red light flashes on the base and I get the Mute periodic beep in the earpiece. Sometime it randomly drops out of the Mute mode too. The Mute button is very small and tricky to engage. Customer service is sending a new one with no hassles. That's great.
Jeff Levin
Herndon, VA
Headset
Customer Rating:
03/25/2014
Love it! My old one never worked as well as this one. Thanks for recommending it.
Susan Bailey
Driltek
Bakersfield, CA
Customer Rating:
03/25/2014
NICE
aj passarella
loretto telephone company, Inc.
great
Customer Rating:
03/25/2014
this is the best headset that we have ever used!!!
Marty Passarella
Loretto Telecom
Loretto, TN
OfficeRunner Wireless Headset from Sennheiser
Customer Rating:
03/21/2014
It was a breeze to set up it works great. the headset is comfortable. I do wish that the headset volume was a little higher. I work in a noisy environment.
Brenda Mink
Motionworks Industrial Safety
Chickasha, OK
Works Great!
Customer Rating:
03/21/2014
I love my wireless headset, the quality is excellent, no difficulty with hearing other people, has a volume you can adjust which is a great option. The only thing is that I wish the headset and lifter would come in the box as a set and not separate. I didn't think that I would have to order two separate products and this was also not mentioned. So, this unfortunately delayed my starting time in using the product. The service I had was excellent and I did received the lifter in just a few days.
michelle renier
Orthopedic and Sport Medicine Specialists of Fargo
Fargo, ND
head set
Customer Rating:
03/21/2014
We are using the new head set and realized we needed the LIFT and ordered it .. it's on the way. That would make life easier !
Deb OReilly
Alcyone Plumbing Company Inc.
MASSAPEQUA, NY
Customer Rating:
03/20/2014
when i originally phoned in and spoke to the sales rep he was very nice and was able to supply a quote right away. the downside was i requested plantronics cs540 units because that is what we are currently using and he said there was one that was much better and it was on sale so i said sounds good sign us up. we received the headsets and when my staff went to set them up they found out they are not compatible with our phones? my assistant called in and was told that we would need to purchase kits to go with the headsets for each unit at $130 per phone?? so now i have to wait to have new headsets delivered. deal with sending these ones back and pay for the difference. i used 1-800-headsets over my regular provider because of the speed of service and the "deal" i thought i was getting which has now turned into a headache.
DIANE JONES
SILVERCREST INSURANCE GROUP
CALGARY, AB
THE BEST I’ve ever used
Customer Rating:
03/20/2014
I've had numerous wireless headsets in the past, some from very highly respected companies. This Sennheiser is by far THE BEST I've ever used – in every way! It is worth every penny and outperforms the competition hands down!
Bob Cawman
Money Concepts
Florence, KY
Customer Rating:
03/20/2014
I love the product, it's very easy to install and use. Great product
Lisa Miller
Do-Cut Sales & Service Inc
Warren, OH
Headset Retainer for the earpiece
Customer Rating:
03/20/2014
Cannot find a really comfortable position so that the earpiece fits somewhat into my ear. Also going over or under the ear, in order to make it somewhat snug, it hurts and is a bit uncomfortable. Some complaints from other parties that they cannot hear me to well. Maybe 1 or 2 in 10 calls.
Farrell Smith
ProVantage
Customer Rating:
03/19/2014
The entire experience with Headsets.com has been the most encouraging and pleasant experience with all the staff thru both my orders. Your customer service is TOP SHELF, A #1, The best. Thank you so much. Oh an by the way we LOVE, LOVE, LOVE our Sennheiser headsets. They are the perfect match for our needs. Others we tried hurt due to weight. These work great changing stations and can be setup with different headset styles.
Wendy Skoff-Gamsby
Volunteer Center of Sonoma County
Santa Rosa, CA
Mostly great
Customer Rating:
03/19/2014
I like the ease of connecting to a call but it would be nice to have the option to use the handset when needed without having to disconnect the headset.
Tiffany Morrison
Baymeadows Healthcare
Jacksonville, FL
Customer Rating:
03/18/2014
The OfficeRunner Wireless Headset function ability is excellent. Mostly, I would like to comment on the outstanding customer service received during the set up. Originally the only problem was static and customer service assisted in the lifter set up and a quick adjustment to correct any static issue.
Patricia Mollick
Career Counseling & Consultant
Long Beach, CA
manager
Customer Rating:
03/18/2014
Thanks for the quick shipment. We love the headset (we were able to still use the lifter that we originally had) That is a lifesaver!
Sandy McDonald
Sparrow Medical Group
Mason, MI
Office Manager
Customer Rating:
03/17/2014
Although this equipment is very attractive, the sound quality was filled with static. We attempted to clear it but I went back to using my old CS55.
Shana Rizzone
nMetric, LLC
Costa Mesa, CA
Customer Rating:
03/17/2014
We love our new Sennheiser wireless headsets. They are very comfortable. Everyone has a different way to were it and it works for all of us. We are paring our headsets to different stations and that is one of the best features. Everyone also liked that it is not heavy.
Wendy Skoff-Gamsby
Volunteer Center of Sonoma County
Santa Rosa, CA
Customer Rating:
03/14/2014
Tish Conwell
Professionals Resource Network, Inc
Fernandina Beach, FL
Customer Rating:
03/12/2014
This headset is a replacement for a 10 yer old plantronics. They one was still working but thought ti was a good time to up grade. So far the only thing I really DO NOT like is that the earclips are very uncomfortable, they pinch really bad. If there were other sizes or shapes available, that would be great
Kathy Halliday
Kozak & Associates
Portsmouth, VA
I love it!
Customer Rating:
03/12/2014
No wires really has made a difference in my efficiency. The clarity of the speaker is impressive. You must use a lift kit to be able to answer away from your desk IF you have a multi line phone system. It is an investment into your office. Our last headset we purcahsed over 8 years ago. It still works I just got tired of the wires!
Dawn Kitzmiller
Belleview Heating & Air
Ocala, FL
review
Customer Rating:
03/10/2014
seems like the office staff member who received the new headset loves them.....and so did the other staff.
Terry Berrington
Dynamic Living Counseling, Inc.
PHOENIX, AZ
review
Customer Rating:
03/10/2014
The head set does not ring on in bound calls
Randy Driver
UHMC
Honolulu, HI
Headset
Customer Rating:
03/07/2014
Great Customer Service and Product
Elaine Wenzel
TMPN Pediatrics MB
Manhattan Beach, CA
Customer Rating:
03/06/2014
We love the OfficeRunner Wireless headsets. We will continue to use them daily

Please send many tootsie rolls lol
CHERYL SHARP
AMERICAN FRAME CORP
MAUMEE, OH
Customer Rating:
03/06/2014
Have used a plantronics headset for years and have been very happy with the OfficeRunner so far. Ordered it direct from Patience and she was a big help. Like the product so much I have referred Sam Howard, Brian white, and David foster from my office. Love the range and short charging time- still getting used to the fit of the headset around my ear.
Scott Smith
Wells Fargo Advisors
Midland, MI
Customer Rating:
03/05/2014
Totally awesome!
Sandy
Atlanta, GA
Officerunner wireless headset
Customer Rating:
03/04/2014
I just started using the office runner with my phone and computer and I'm loving it. So far it works better than any other wireless headset that I used for my phone and even better headset I use on my computer.
Christopher Brents
Goldsboro, NC
Great Product
Customer Rating:
03/04/2014
I found the OfficeRunner Headset to be intuitive to set up, easy to use, and performs excellently! Headsets are a necessity at our office, and this one give us flexibility to move around the office and still be able to provide instant phone service.
Loren Rugen
ACSTO
Chandler, AZ
Customer Rating:
03/03/2014
The headset is great, but the "distance" was expected to be better.
Charles Streich
Spradling International, Inc.
Pelham, AL
Office Runner- only needed adjusting!
Customer Rating:
03/03/2014
I just complained about how floppy the headset was and found out it only needed the ear piece to be adjusted better. Works great now!
Jeff Johnson
Humboldt County
Winnemucca, NV
Office Runner headset, too floppy
Customer Rating:
03/03/2014
The headset is super light which is fantastic. However, it does not sty put and flops around. If I bend over, it acts like it is going to fall off. I really cannot tolerate how it "feels."
Jeff Johnson
Humboldt County
Winnemucca, NV
Customer Rating:
03/03/2014
love it! very happy with the sound,and patients tell us how clear we are.
Liz Strout
Copc Westerville
Westerville, , OH
awesome
Customer Rating:
03/01/2014
Jeri Martinez
Greeley Tribune
Greeley, CO
So pleased
Customer Rating:
02/28/2014
What a difference from the corded headset. I hear so much clearer and people hear me clearer. Also it fits with my glasses so much better. Not as bulky around the ear. I love the freedom to move around the office doing other things while on sometimes endless on hold calls. Thank you
Carol Rode
Minars dermatology
Hollywood, FL
Excellent
Customer Rating:
02/28/2014
The OfficeRunner Wireless Headset is proving to be exactly what it is stated. The clarity and range are phenomenal.
Mary Pepides
Largay Travel
Waterbury, CT
Still adjusting
Customer Rating:
02/27/2014
Have only had it 1 week. Still getting used to it. Had the GN Netcom wireless before this and enjoyed it. The sound is good in the OfficeRunner. Don't like having to push the phone icon before it engages after it's been on the base. Find it cumbersome that it charges upside down from how you wear it. When you pluck it off the base, you have to turn it 180 degrees. My old one was one movement. Sound silly, but as I said still getting used to it. No complaints from others on how they hear me. Feels pretty good on ear, though struggle a bit with the fact I wear glasses too. I don't use over the head option. My opinion may change as I get more used to the product.
Pat Hutto
Healthcare Admin Service
Everett, WA
OfficeRunner
Customer Rating:
02/27/2014
Siamak Mojdeh
VNA
Colchester,
OFFICE RUNNER HEADSET
Customer Rating:
02/27/2014
LOVE THE NEW PHONE!!!!! SUPER EASY TO SET UP AND WOULD BUY THIS ONE AGAIN.
MICHELLE ANDRADE
LUNG ASSOCIATES
GLEN BURNIE, MD
Customer Rating:
02/26/2014
Product is great as well as the service. I've eaten myself silly on the Tootsie Rolls
Dawn Wozniak
Greystone Healthcare Management
Tampa, FL
Customer Rating:
02/26/2014
having issues with answering the phone without having to pick up the handset on the phone for every call and then hanging up the handset after each call. That doesn't work for us. I have ordered the lifter and waiting for it to arrive to see if that helps out. If not we will be returning the equipment.
Michael Hardy
Shalom Ministries Intl
Adrian, MI
Office Manager
Customer Rating:
02/26/2014
Headset works great, clear sound both ways!!!
Drew Scott
Allstate
Taylors, SC
Manager
Customer Rating:
02/26/2014
I like It But still learning how to us it.
James Fischer
Seranado Fountain Apt
Orange, CA
I like the headset...
Customer Rating:
02/25/2014
My comment would be that I hear some sort of constant sound. I don't know if that is normal or not. However, everyone says they can hear me fine, and I can hear them as well, but that constant sound I am hearing is annoying.
Ron Allred
Edward Jones
Lubbockt, TX
Customer Rating:
02/24/2014
It's working great.
Kate DeLong
John C Campbell Folk School
Brasstown, NC
Customer Rating:
02/24/2014
I love the headset and the added freedom I get from having it, I have not pulled anything off my desk since last Tuesday when I received it!
Michelle Wittreich
Mark S. Frank Attorney at Law, LLC
Warrensville Heights, OH
Wonderful
Customer Rating:
02/22/2014
Have 11 of them in this office now and all my employees love them. Work great
Mary Beth Houpt
Mid Michigan Medical Management INC
Mason, MI
Priority Number: EH-69148
Customer Rating:
02/21/2014
Your service was beyond excellent with out headsets. The help desk had all of us configured with out questions and up and running. Will recommend
Richard Mousigian
Port Huron Area Schools
Port Huron , MI
Bummed
Customer Rating:
02/21/2014
This was a gift, ordered early, but you must have shipped too late and the gift missed the specified date. Very disappointed...
Steve Leveen
Delray Beach, FL
OfficeRunner Wireless Headset
Customer Rating:
02/20/2014
A nice headset and it is comfortable. I like being able to get dial tone with the headset but I wish the headset button would 'click' slighly so I could feel that I made contact.
Alan Kernc
KCS International, LLC
New Holland, PA
A few problems
Customer Rating:
02/20/2014
Comfortable headset, easy to set up. I have been having problems with people hearing me. Intermittent, definitely headset related. Turned the mike volume up to the highest recommended setting of 6 and it seems to be better.
Martin Weil
Sonoma, CA
Customer Rating:
02/20/2014
It was a little cumbersome trying to connect everything as I am mechanically challenged! But our IT department helped with a cord I missed and to install the lifter. People have said that they can hear me much better but I haven't really had a chance to have a whole day using it as it came on 2/14th and it wasn't installed until 2/19.
Ellen Owens
Stanford Center for Professional Development
Stanford, CA
Customer Rating:
02/19/2014
So far it has not been ideal. It does not hold a charge for more than three hours. Once it died, we had to charge another full 24hrs before using it again. After the 24hr charge, it still doesnt work. Spent the firt two hours of the morning working with it. Still not working.
Sharyn Richards
Legacy Laboratories Services
Portland, OR
Front Desk
Customer Rating:
02/18/2014
I liked the hands free but felt I was talking louder than normal for patients to hear me. On a number of occasions I hung up on patients trying to push the ear set to hear better?
Ann Wynboom
Gary R. Duven
Appleton, WI
Office Rusnner
Customer Rating:
02/15/2014
So far its working great, working with Dragon software well.
Daniel Ross
Daniel D Ross, CPA APC
Roseville, CA
Customer Rating:
02/15/2014
Just super, easy to set up, clear - just like being on a handset. Could not be happier.
Robert Worcester
Cryogenic Experts, Inc.
Camarillo, CA
Terrific Product!
Customer Rating:
02/14/2014
Great sound quality - clear, no static, easy volume adjustment. Comfortable headband. The box is unobtrusive on my desk. I use it every day. And how about this: it actually holds a charge for hours of continuous use! Hard to beat Sennheiser for quality inside and out. Also - great service from Bren at Headsets.com. Great purchase all around.
Joel Hodes
Whiteman Osterman & Hanna LLP
Albany, NY
Mixed Review
Customer Rating:
02/13/2014
The clarity is excellent. However, in speaking with one of the people who answers the calls, I learned I cannot use the headset to either answer cellular calls or as wireless from the pc. I must have the USB cable connected from the pc to the base of the headset charger. So far listeners that I have called can certainly hear me fine. Also, I have not been able to work the mute button and that was a major factor for acquiring the headset since I do so much online teaching.
Dr Carrie A OHare
NY
Customer Rating:
02/13/2014
LINDA VESTAL
COMMUNITY PORTABLE XRAY
PLANO, TX
Great!!!
Customer Rating:
02/11/2014
Great Product and will order another set next month for my other secretary...
Ric Giles
Bayfront Open MRI/CT
Erie, PA
Customer Rating:
02/11/2014
Makes life for our customer service representatives so much easier.
Tracy Webb
Fleetline
Springfield, TN
EH-69148
Customer Rating:
02/10/2014
I have no complaints about the call quality. And also the range is excellent. The only thing that would help would be if you could transfer calls from the headset because in my position, I am often away from my phone and have to go back to it to do basic functions.
Paul Chanley
Patoka Equipment,Inc
Celestine, IN
New Headset
Customer Rating:
02/10/2014
I ordered the product that one of our staff is currently using and your staff recommended an upgraded model for the same price. We accepted that offer and it is nice but it doesn't allow the option to use the handset any longer, only speaker phone or headset can be used. Not sure if we didn't set it up right or that is just how it is. Not sure the boss likes it, it is taking some time to get used to, only time will tell. The clarity and comfort of the headset is exceptional. I did like the friendly customer service, quick shipping and the tootsie rolls were a nice treat!
Bonnie Judge
Omnitrans
San Bernardino, CA
OFFICE RUNNER WIRELESS HEADSET
Customer Rating:
02/10/2014
I think we are going to like them. Not having the 'lifter' is nice since it is channeled through the phone now. the headset is nice - a little different than the other one I had for 9 1/2 years! I think it would be a benefit if it curved to your face a bit more. I only had one problem. Other than that, it's been working good and has clearer sound.
However, when I went to push the ear piece out of the headset (used the end of a ball point pen) so I could change it to the other direction for the other ear, it broke. I was careful and am not rough on things, so I don't know what happened. I know we have two additional backups in our box (which I'm using one of them), but they are not near as flexible as the original one on our headset, so I am wondering if there was any way I could get a replacement? Like I said, I didn't abuse it and couldn't believe when it broke.
Kathy Ryles
Belgrade School Administration Office
Belgrade, MT
Head set and Lifter
Customer Rating:
02/10/2014
There is not much I do not like about the product. I am adapting to it being on my ear and so far so good. The only problem I have is the price. I don't think I will be able to purchase. I am working on that.
Christina Holbrook
Morehead Tourism Commission
Morehead, KY
Customer Rating:
02/10/2014
I really like the system overall. The earpiece is VERY uncomfortable. I used it for two days and had to take Friday off of using it to give my ear time to recover. I will try it again today. I really like the Plantronics earpiece I have been using the past few years - I never had anytrouble from day one. The sound quality both incoming and out going has been great. I do keep getting a beep/ring in the earpiece when I am not on the phone and having a conversation in my office.
Kitty Strong
City of Champaign
CHAMPAIGN, IL
WOW, 10X Better than Plantronics CS50
Customer Rating:
02/08/2014
I have used my Plantronics headset for 10+ in a call center type enviroment and working from home. I always got staic, feedback and could hear myself. It was horrible, but better than a corded, so I went with it. After using my OfficeRunner for 2 10 hour shifts (not even fully charged yet) it was like hearing angles sing! I didn't go home with a headace and could hear every one crytal clear!!
Charron Ann Hoekman
Intuit
Mckinney, TX
Day 3 using the OfficeRunner
Customer Rating:
02/08/2014
I love the design, and the sound quality of the Unit. The only troubling issue for me is that I prefer the ear loop vs. the over-the-head accessory. After trying all of the ear loops, and wearing for various lengths of time, the loops cause great discomfort to my ear. I wish Sennheiser made a softer, more comfortable loop attachment.
Anthony Karabas
MetLife
Piscataway, NJ
Customer Rating:
02/05/2014
Lany Hartanto
Lancaster, CA
Mr Randy Elder
Customer Rating:
02/05/2014
Randy Elder
Elder & Company
Morgan Hill, CA
Customer Rating:
02/03/2014
Like it very much.
Teresa Mentzer
Allstate
Reno, , NV
Customer Rating:
02/03/2014
Brenda Ziehme
WESTconsin Credit Union
Schneider Ave, WI
First Weed
Customer Rating:
02/03/2014
So far I love it, the biggest issue is taking it off and putting it down then not being able to find it.
Rob Worcester
Cryogenic Experts, Inc.
Oxnard, CA
OfficeRunner Wireless
Customer Rating:
02/03/2014
Great product - had one at former employer, but current employer uses Plantronics CO54 - gives me a headache, had to switch back to my favorite!
Nora Griffin
McLeod Software
Birmingham, AL
Love them!
Customer Rating:
01/31/2014
They last way longer than the headsets we had previously and the charge time is super short.
Ashley Allen
Madill, OK
Replacement Parts Necessary
Customer Rating:
01/30/2014
We purchased an OfficeRunner Wireless Headset to replace the actual "base" that went bad. The original headset was purchased in 2011. We couldn't purchase just a replacement part and had to purchase the entire set.
Gina Mintzer
Albany County Convention & Visitors Bureau
Albany, NY
I
Customer Rating:
01/30/2014
This is exactly what I've been needing for my busy schedule at a dental office. Having an extra free hand is priceless. I can travel around the entire office and still keep the same crisp, clear connection. The only thing I would improve is the comfort of the earpiece. I don't like to wear the over-the-head style, but the on-the-ear isn't very comfortable because of the stiffness of the plastic, but this is a minor complaint on an overall great product. Very happy with our purchase!
Becky Tyler
Ken Caryl Dental Center
Littleton,
Customer Rating:
01/30/2014
I really like the product. I have had no issues. I wish it included the Handset Lifter as well or a deal was offered to get the lifter for around $50, but the product seems to be great and the set up was very simple and easy.
Kathy Hampton
Calhoun, GA
You won
Customer Rating:
01/30/2014
It is light weight, clear to your ear as well as to your caller. Set up was easy, and customer service was great.
Mike Zitek
Zitek Insurance Group
Lakeville, MN
Customer Rating:
01/29/2014
the headphone earpiece that i have been trying sounds very echoy if i turn the volume up on the earpiece otherwise it is very low
also after wearing half a day - hurts my ear .
wendy pusateri
young israel of west hempstead
West Hempstead, NY
Wireless Headsets
Customer Rating:
01/29/2014
We got off to a rough start but things are going better now. Just a slight learning curve from the corded headsets.
Sandy Harvey
Beendum Foundation
Pittsburgh, PA
Very good product.
Customer Rating:
01/24/2014
Easy to set up. The sound on both ends is great. Battery life and range also great. The person who uses it loves it. Has worked flawlessly for over a year now.
Jeff Bird
Muralo Inc.
Bayonne, NJ
Easy Set up/ Clear Sound/comfortable
Customer Rating:
01/23/2014
Easy to set up. The sound is great on both ends of the conversation. Comfortable. Wore a lot of headsets and this one is lightweight and comfortable.
Linda Miller
Searcy Denney Scarola Barnhart and Shipley
West Palm ,
Great headset! Best I have used
Customer Rating:
01/23/2014
The officerunner is a great headset. I first tested out this product on myself and for and for one of my team members. After testing this product for a week I was hooked and bought them for the rest of my team! They are comfortable to wear, and they are great to use for team training!
Malori Baker
Batzner Pest Management
New Berlin, WI
Customer Rating:
01/23/2014
great product very satisfied.
edward evans
louis shiffman electric
brooklyn, NY
Review of the Office Runner Wireless Headset
Customer Rating:
01/23/2014
Great Product and Very easy to set up. Had to call customer service since I had an echo in the headset.I took 5 mins for the tech to eliminate the echo. Truly a very professional company!Love the headset!
John Bianco
B&S Aircraft Alloys
Syosset, NY
Customer Rating:
01/21/2014
Love it Love it. Once we got the new connector sent to me i love the fact that it does not make your head hurt as a matter of fact you hardly notice that you have it on.
Edith Harris
1957
VONORE, TN
Good Product
Customer Rating:
01/20/2014
We wish that the ear piece that you talk into would rotate all the way around so that you have more variation in where the head piece is comortable. I prefer to wear the head piece on the back of my head and it will not allow the ear piece to adjust to a lower position. Other than that, I think it is a good product.
Jan Hostettler
Pacific Cycle, Inc
Olney, IL
OfficeRunner Review
Customer Rating:
01/17/2014
The OfficeRunner is the 2nd thing I’d grab if we had a fire (I’d take my co-worker, Lucille first; she has a lot of knowledge)!
Vicki Markey
Lozier
Omaha, NE
Mixed Emotions on Headset
Customer Rating:
01/16/2014
The headset is working properly, however, I find that the process of teaching the system ringtones is very frustrating. I did exactly as the instructions said to do and yet when someone talks to loud, coughs, a door opens, etc. I have a ringing in my ears that is supposed to designate an incoming call. I called and spoke to someone and they walked me through the process and advised me to re-teach the ringtones when the office is very quiet. I did this and it is still not working as I feel it should. So now, my solution is to unplug the ringtone when I am at my desk and plug it in every time I get up from my desk.
Denise Morris
Facility Managment Services
Fairfield, OH
Office Runner Wireless Headset Review
Customer Rating:
01/16/2014
Everyone at your company has ALWAYS been pleasant to work with.
DeAnna Lood
Allegion
Addison, IL
IT
Customer Rating:
01/16/2014
IT'S GREAT TO BE ABLE TO WALK AROUND THE OFFICE AND WALK OUTSIDE TO GET MAIL AND NOT MISS A CALL. SO CONVENIENT, I LOVE IT
ADA ODONNELL
JOHN S TOOHEY, ATTORNEY AT LAW
MT PLEASANT, PA
Works great with both laptop and phone
Customer Rating:
01/14/2014
We chose this headset because some of our offices are using phones through the laptop now instead of a regular phone. This headset looks great, works great, and gives us the option to use it either with a laptop or phone or both.
Janice Tarter
The Procter & Gamble Company
Mason, OH
Great headset; Outstanding Company
Customer Rating:
01/08/2014
The product seems to work very well. This is my first headset and have nothing to compare it to. Callers have said that it sounds very good. I am pleased with the sound quality and very pleased with the range and ease of operation. Your company however is fantastic! That makes all the difference in the world. For support I spoke with Annie, Ann Marie, and Jeff and it would be impossible to find better assistance. Your printed instructions are unbeatable. I would never buy from anyone else. Thanks so much.
JIM PENOLA
JIM PENOLA, CPA
KINGWOOD, TX
Customer Rating:
01/08/2014
They are wroking well - Needed to charge before using.

Headset that is dependable
Customer Rating:
01/07/2014
I am constantly picking up my office phone prior to the trial of the Headset. I really enjoy the ease and quality/clarity of it all. Only occassionally between my office and a cell phone user especially on a hands free device do they have issues hearing me clearly. Those call i'm forced to pick up the phone and kink my neck.
Mellisa Carter
Enza Zaden - Logistics
Salinas, CA
Office Runner Wireless Headset
Customer Rating:
01/07/2014
Love it! It was easier to set up than I thought it would be! Be sure to get the Handset Lifter, it is a must!
Laurie Verheyden
Green Bay , WI
Love it
Customer Rating:
01/07/2014
Very user friendly thank you!
Stephanie Trettel
Orthopaedic and Sports Medicine Center-Norman, P.C
Norman , OK
Not Plantronics
Customer Rating:
01/07/2014
This headset is sleek, beautiful, and stylish, but lacks the in ear that my employees want. I am returning it under the 60 day free trial and will be placing an order for the Plantronics
CS 5540
Eric Letson
North Suburban Eye Associates
Wakefield, MA
Good
Customer Rating:
01/06/2014
We have purchased this product for numerous partners in our office and they are very happy with it.
Debbie Miller
Stewart, Archibald & Barney, LLP
Las Vegas, NV
Customer Rating:
01/03/2014
melinda bethune
Eastway school
durham, NC
Loud enough but uncomfortable
Customer Rating:
12/27/2013
I am losing my hearing and have been using the Plantronics CS70 that has the option of the "in the ear" bud. I have liked that but it doesn't have sufficient volume now. The OfficeRunner gets very loud, which I am very thankful for, but I have to use the over-the-head configuration because it does not stay on my ear unless I clamp it on so tight that it makes my ear hurt. A better configuration without having to put it over my head would make it perfect.
Jan Jesberger
Jan Jesberger Insurance
Hayden, ID
Customer Rating:
12/26/2013
It's perfect! Just what I needed.
Vikki Glosser
The Coleman Law Firm, LLC
Minneapolis, MN
Great Product!
Customer Rating:
12/23/2013
Easy set-up and works perfectly. Love this headset.
Sarah Kennedy
Kennedy Insurance Agency
El Cajon, CA
Customer Rating:
12/21/2013
Very professional. Actually love it! Bren is a sweetheart.
Linda McNiel
Customer Service Advocates
Castaic, CA
office runner
Customer Rating:
12/20/2013
so far so good, but I get to try it for 60 days, right
Kathleen March
Bankruptcy Law Firm, PC
LA, CA
Customer Rating:
12/20/2013
Great product and service. Thanks!
Merv Manthey
Calgary, AB
Artistic Works Dentistry
Customer Rating:
12/20/2013
Having trouble connecting with the phone. It is letting us connect it to the computer but cannot use the phone part of it at all. My phone is in headset mode and I'm pressing the button on my headset and my volume is all the way up. when I dial a number on my phone's screen the call is being placed and if I pick up the phone I can hear the phone ringing but not in the headset.
Riah Kindle
Artistic Woirks Dentistry
houston, TX
Very Nice
Customer Rating:
12/19/2013
I have been using my headset for about a week and I already love it. The sound quality is very good and my neck feels better already.
Patti Wasem
Kidney Specialists, Inc
Lancaster, OH
Throwing Bouquets
Customer Rating:
12/19/2013
I am so impressed by the service provided by headsets.com that I wanted to tell everyone.

I don’t know how long I’ve had my wireless headset, but it seems like a couple years. Within the past few weeks, I discovered that my headset was no longer charging properly. I determined that there was a small piece of adhesive that surrounds the electrical contacts that had loosened, was covering the terminals and as a result prevented the headset from properly charging. In all fairness, I would assume that the adhesive insulation was peeled away over a period of time as I improperly placed the headset on the charging cradle.

No problem. I figured that repair costs would be relatively minimal. My intuitive repair estimator pointed to $75 and I would have believed that to be a fair price.

When I called the company, their service was prompt, friendly and genuinely sincere. I have spoken to more than one person at headsets.com and they have all been a pleasure with which to work. I described my problem and apologized for the trouble. In turn, their service rep assured me there was no problem at all and they would be sending an entirely new headset and charging cradle. I felt obliged to explain that the problem was likely due to my own mishandling but she would have none of that. “You’re covered by warranty and this should not have happened.”

“We’ll have a new headset to you by Thursday.” It arrived Wednesday morning.

I’m reminded of my support shortcomings when I speak to someone that is really good at their job – which is not so different from the service we provide:

-Listen first. (Or abide by one of my own postulates: “seek first to understand before attempting to be understood”)
-Be sincere and try to make the customer feel you are really sorry that he has been inconvenienced.
-Do more than is necessary to satisfy the request and resolve the problem.
-Throw in a couple Tootsie Rolls with the shipment. It costs only pennies and leaves you with a very positive feeling of their company. I think we should do the same with every shipment we make. Some of our customers could stand the sweetening.

How much do you think headsets.com would have had to spend in advertising to get someone to invest 15 minutes composing an email testimonial? A fortune, I’m sure. Because of the way I was treated, I’m doing it for free. Recommend headsets.com to your best friend or your family members. They’re that good.
Don Veach
Retail Technology Centers
Slidell, LA
Customer Rating:
12/19/2013
Don't care for the way the earpiece fits.
Pat Sturr
Oswego Crest Financial Group
Lake Oswego, OR
OfficeRunner
Customer Rating:
12/19/2013
I believe that this is the 5th OfficeRunner that I have purchased for our company because our employees love how easy it is to set up and use :)
Martha Judkins
PeoplesChoice Credit Union
Saco, ME
Great Service!
Customer Rating:
12/18/2013
Provided great service for my first purchase. Took the time to call to see exactly what I was looking for and followed up with my purchase to see how I was finding the product. Overall great service and would recommend to other people.
Alex Donaldson
Citi
Orlando, FL
Customer Rating:
12/18/2013
Already love the versitility of this product in how it interacts with my computer! So much better than the old Plantronics unit!
Alfred MacLaren
Accelerated Christian Education Canada
Portage la Prairie, MB
products
Customer Rating:
12/18/2013
We love your headsets! The proof of that is our constant purchasing of new ones!!
Michael Moreno
Wrightsoft Corp
Lexington, MA
WONDERFUL
Customer Rating:
12/17/2013
We have received our order on time, and the set up was very easy. Everyone in the office is very pleased with their headset. Excellent product.
Sharon Crager
Lewis Street Glass
Wichita, KS
We will be returning the headset
Customer Rating:
12/17/2013
It is very inconvenient to use having to manually remove the headset and the device to remove it automatically probably will not work on our phone because of the angle, it is a Cisco IP 303
David Gundling
Gundling Law Firm
Pawleys Island,
Great Headset!
Customer Rating:
12/12/2013
Great headset. Easy to set up. Comes with a bunch of different earloops and such so you can wear it how you'd like. I bought the headset lifter to go with it and really helps with productivity and efficiency. Range is good; I can walk around the office and answer the phone away from my desk. You can control the outgoing mic volume and the incoming receiver volume which is great. Battery life is good, and the little cube that sits on your desk is stylish and functional. We're looking to order another one for one of my colleagues. And lastly, great customer service.
Evelyn Kim
Leslie Jee Designs for Pacific Crest Trading Group
Huntington Beach, CA
OfficeRunner Wireless
Customer Rating:
12/12/2013
I love it! Being in the Call Center I have times where I need to be away from my desk. The OfficeRunner makes it easier for me to be able to perform other duties and not miss any calls. It is very comfortable as well. The support line is also easy to deal with and the representatives are very supportive.
Paula LeBlanc
Fidelity Bank
Leominster, MA
Customer Rating:
12/12/2013
Love it!
Jean Wilber
Applied Research Associates
Randolph, VT
Customer Rating:
12/12/2013
less than impressed. compared to my old jabra its no match. poor range. poor button performance on the headset. Keeps chimeing for no apparent reason and the phone light goes no on the desk dock like there is an incoming call but there is none.
brian leiterman
central beer dist.
rothschild, WI
Customer Rating:
12/04/2013
I don't like the way it fits, the ear attachments are all too big, except for one that is too small, they just don't fit good for that price. Also, we didn't get the phone attachment that picks up the handset for you, we wanted to try those too. can you please advise how much those are?
Gina Nicotra
ABC Agency Network of TX, LLC
Arlington, TX
Customer service
Customer Rating:
12/04/2013
The customer service was FABULOUS!
Linda Mazariegos
Dr. Pete Cutler
San Jose, CA
Outstanding produce -fanatastic service
Customer Rating:
12/02/2013
These headphones work better had described and were easy to set up. Extremely easy to manage calls, clear reception and excellent quality of tone and volume.
Michael Murphy
CBIZ AiA
Minneapolis, MN
Customer Rating:
12/02/2013
Have been using the headsets for a week so far so good. The only issue is sometimes an automated system does not register our response from the headset, not sure the speaker is clear enough for that. To hear incoming calls is good and no one has said they cannot hear us.
Ann A
Serenity Valley Family Dentistry
Fargo, ND
Customer Rating:
12/01/2013
RETURNING
Adele Jeppesen
Drew HIttenberger & Assoc
Petaluma, CA
Customer Rating:
11/27/2013
So far I like the sound quality. I don't like that without the over the headband, just the earloop it does not fit snugly and feels like it is going to fall off. Futhermore because ther is not an earbud on the headset those around you can hear the conversation.

The length of the cord on the ac charger is to short, my other headset is a plantronics and the cord is a good size, also the plantronics has the earbud for a better fit.
Robert Liberto
White Marsh , MD
Review of product
Customer Rating:
11/27/2013
So far so good. The only thing they are not crazy about is when they answer the phone they have to click the headset and lift the receiver.
Barbara Anderson
First Montana Bank
Libby, MT
Customer Rating:
11/27/2013
We have several in our office - staff loves them!
Melissa Dirkes
Center for Reproductive Medici
Orlando, FL
AWESOME!!!!!!!!!!!!!!!!!!!!!!
Customer Rating:
11/21/2013
This wireless headset is great, recommend to anyone who has neck issues from balancing phone between ear and shoulder.
Maria/Dan Goldsmith
Cardinal Construction Inc.
Pleasanton, CA
OfficeRunner Wireless Headset
Customer Rating:
11/21/2013
I really like the easy use of the headset. The ear piece on the head band is a lot bigger than my previous plantronic headset. The feature for conference calling is really nice. Overall it is a really good headset.
Jon
Minot, ND
LUV my Headset!
Customer Rating:
11/21/2013
I LUV my new headset! It is comfortable and very easy to use. I can hear well and be heard easily. The installation was pretty easy. Oh my gosh! The customer service is amazing. Ordering and setting up, the people are knowledgable and friendly.
Cynthia Stoneman
Cemex
Phoenix, AZ
Great
Customer Rating:
11/21/2013
I love this product. Easy to use and comfortable
Sonia Mendez
Ankin Law Office LLC
Chicago , IL
Headsets
Customer Rating:
11/21/2013
We just received the headsets Monday and although they haven't been used too much -- the set up was easy and so far all is good.
Marie Hensel
Owens & Company LLC
Love it
Customer Rating:
11/20/2013
I love almost everything. The only thing I wish was different was the piece that you ware on your head. I wish it could loop around your ears and the head piece would go around your neck.
Melissa Manzzullo
Automated Logic
Lisle, IL
Love it!
Customer Rating:
11/19/2013
Incoming and outgoing on this headset is the clearest I have had in over 10 years of using headsets. The only thing that I don't like is the earpiece is to hard. If it were softer, I could use the earpiece instead of the headband but the earpiece makes my ear very sore.
Debbie Stirm
Robert Nelson Insurance Agency
Arlington, TX
OFFICE RUNNER HEADSET
Customer Rating:
11/19/2013
LOVE IT! oUR EMPLOYEES WHO HAVE ONE LOVE IT!
LINDA THOMPSON
MATCO-NORCA
BREWSTER, NY
Mixed Emotions
Customer Rating:
11/19/2013
I purchased this for a replacement of a Plantronics headset that I have had for over 6 years.
So far the set up was very easy. However, due to a bad batch of cords, I have two headsets that can't be used until replacements are sent.
The customer service has been great and I hope they are as functional as the previous headsets.
I would like to recommend that when ordering headsets, customer service asks if handset lifters are needed. I had to place a second order for those, as the one I had didn't work with the new model.
Overall, a good experience, but the machine functions are yet to be seen.
Lynn Lanier
Gulf County Board of County Commissioners
Port St. Joe, FL
OfficeRunner
Customer Rating:
11/19/2013
Great Job!
Siamak Mojdeh
VNA
Colchester, VT
Easy Freedom!
Customer Rating:
11/15/2013
I order. It came quickly. Plugged it in and it worked. Quality engineering delivers quality performance.
Larry Sharp
Overland Park, KS
Telephone Administrator
Customer Rating:
11/15/2013
We might have to send them back - They arent compatible with the phones. However we will be upgrading to CISCO and will purchase them at that time. Evan Was AWESOME..explained everything in detail. Very informative and helpful.
Rebecca Bolin
Elgin Sweeper Company
Elgin, IL
Customer Rating:
11/15/2013
It's nice and light weight. The only think I don't like is that it has a hum/crackle in it while you are talking.
Kelly Bernhardt
Omega Electronics
Amarillo, TX
Customer Rating:
11/15/2013
We just started using the Headset earlier this week, but so far it is great!
Shelly Wolfe
Right At Home
Raleigh, NC
Office Runner
Customer Rating:
11/14/2013
Love the headset so easy to install
christina sercia
Monterey Credit Union
Monterey, CA
Replacement Headset
Customer Rating:
11/13/2013
We ordered the OfficeRunner to replace a Plantronics CS50. With the CS50 we could press a button on the earpiece and answer the phone, but that doesn't seem to work with the OfficeRunner without purchasing a handset lifter. Is this correct?
Rebecca Douglass
Capital Management of the Carolinas LLC
Charlotte, NC
Office Runner Good Choice
Customer Rating:
11/13/2013
When our old Plantronics headsets needed replacing, we were just going to buy newer versions. But, when offered the OfficeRunner at a special price, we decided to try them. They took a little getting used to, but we couldn't be more pleased with them. The battery life is much longer and the range is much greater.
Teri Scott
Prism Capital Management
Seattle, WA
Uncomfortable Fit
Customer Rating:
11/13/2013
I found this device to be very uncomfortable. The back end that rest against my ear caused discomfort after only a short time wearing it. In addition, because the ear piece does not fit close enough to the canal, hearing is not clear.
Sharon Harvey
Washington, DC
Wireless Headset Revies
Customer Rating:
11/13/2013
My order was delivered with no issues. I asked to use a coupon for a $25 Starbucks card but haven't received the card. When will that arrive?
Stacey Jenkins
Kansas City, MO
Not the end user.
Customer Rating:
11/12/2013
Not the end user but I haven't received any complaints.
Siesta Haley
Austell, GA
Not the end user.
Customer Rating:
11/12/2013
Not the end user but I haven't received any complaints.
Siesta Haley
Austell, GA
Easy to setup. Great Manual for Information
Customer Rating:
11/11/2013
It was very easy to setup. The headphones were not turning on at first but when I referred to manuals it mentions that you need to wait few mins when first bought to start charging that's exactly what I did. Planning to purchase few more.
Dhaval Panara
Everfocus Electronics Corp
Duarte, CA
Easy to setup. Great Manual for Information
Customer Rating:
11/11/2013
It was very easy to setup. The headphones were not turning on at first but when I referred to manuals it mentions that you need to wait few mins when first bought to start charging that's exactly what I did. Planning to purchase few more.
Dhaval Panara
Everfocus Electronics Corp
Duarte, CA
Customer Rating:
11/11/2013
Like the clarity of the new product. One think we have always hoped for is more durable models the hold up to the day in day out use they get.
Steve Drobot
Pediatric Center
Customer Rating:
11/11/2013
Like the clarity of the new product. One think we have always hoped for is more durable models the hold up to the day in day out use they get.
Steve Drobot
Pediatric Center
Customer Rating:
11/10/2013
Too early to tell!

I do not like the idea that we have to lift the telephone receiver off the hook in order to engage the headset!

Perhaps we are doing something wrong or we did not hook them up properly!
John Obstarczyk
John Obstarczyk Ins Ag LLC
Blasdell,
Customer Rating:
11/10/2013
Too early to tell!

I do not like the idea that we have to lift the telephone receiver off the hook in order to engage the headset!

Perhaps we are doing something wrong or we did not hook them up properly!
John Obstarczyk
John Obstarczyk Ins Ag LLC
Blasdell,
Excellent !
Customer Rating:
11/08/2013
Every time I call Headsets.com to place an order or for any questions, I get excellent customer service, and Kevin Pena is no exception. Thank you!
HECTOR CARDENAS
NATIONAL PACKAGING SERVICES
Secaucus, NJ
Excellent products and SERVICE!
Customer Rating:
11/08/2013
Before Headsets.com, dealing with headsets was, well, a drag. Now it is a breeze.

Thanks for your help!
Linley White
Storage Systems Unlimited, Inc.
Franklin, TN
So Far So Good
Customer Rating:
11/08/2013
Very comfortable head set, I use the over the head attachment. Had to work with the on-line tech a bit after installing to flip the switches to remove the buzzing from the other electronics in my office. Everyone can hear me clearly at a setting of 9 but everyone sounds a bit cloudy to me still. The charging cradle is not the most user friendly to connect, but it works and is reliable.
Paul Richards
R. E. Richards, Inc.
North Canton, OH
Wireless Headset
Customer Rating:
11/08/2013
Everything is working great. Thanks for such a wonderful product!
Donna Hamilton
Schultz Process Services, Inc.
Houston, TX
customer service specialist
Customer Rating:
11/08/2013
so far so good; we have only had the product for a short time but very easy to set up and manage. we have one employee who is hearing impaired and she is adapting to the headset as well.
lisa dougherty
levy insurance agency llc
broomall, PA
good
Customer Rating:
11/07/2013
the unit works well if using full headset. The unit is too heavy to just use ear piece. The button on the headset does not work well at all, if works it has a long delay. I rely on the base to turn on/off
Heidi Taylor
Sherman Clay
San Bruno, CA
Works very well
Customer Rating:
11/07/2013
Only a week into using the Office runner and no problems. Comfortable and sound quality good.
Rich Martin
Harbor Financial Planners
Palm Harbor, FL
Love it!
Customer Rating:
11/05/2013
We ordered 3, and we all love them. It is so great to be hands free, and to actually walk around to trouble shoot office machines over the phone.
Pamela Argall
TruNorth Federal Credit Union
Ishpeming, MI
Oh So Happy!!
Customer Rating:
11/05/2013
We have only been using the headsets for about 5 days, and we love them. They were easy to set up and they work wonderfully!
Sharon Crager
Lewis Street Glass
Wichita, KS
Customer Rating:
11/04/2013
Can't wait to use it!
Paula Bowden
Pflugerville ISD
Pflugerville, TX
Customer Rating:
11/04/2013
Can't wait to use it!
Paula Bowden
Pflugerville ISD
Pflugerville, TX
Headset
Customer Rating:
11/04/2013
I had a plantronics that was approx 8 years old. It had been very uncomfortable for that past couple of years, but I hated to part with it. i checked into your offer and decided to try it. The biggest thing I do not like is the distance. I have a problem with reception and can hardly go 100 ft without losing reception. I did call and the young lady told me to be sure the dip switches were all up. It did not help. With my old one I could go all over the building without any problems. Any suggestions?
Karen Musick
Decatur Park District
Decatur, IL
for Procedure Scheduler
Customer Rating:
11/01/2013
It's excellent
Rosa María Garcia
Arizona Gastroenterology
Tucson , AZ
Not a Fan
Customer Rating:
10/31/2013
Reports of inability to hear well on the other end, static sounds, sometimes it echo's or has a delay in sound. Most likely to return. Headset is large and does not stay on very well if you bend down when having it on. Will be requesting a return and exchange for the CS50. He have two and they are better.
Karen Rose
Eagle Ridge Construction
Carmichael, CA
Customer Rating:
10/31/2013
We just received the handset lifter on Tuesday. I had originally ordered the Plantronics headset and specifically had also ordered the handset lifter for that unit. When Bren called to modify the order, the handset lifter was not included. This was very disappointing to us. We then had to call back to get the lifter, wait for it to arrive. We'll let you know about the unit as soon as we have had a chance to use it.
Julie Mangnall
Oakes Truck & Trailer Center LLC
Oakes, ND
In love with my headset
Customer Rating:
10/30/2013
This headset was recommended to me, by headsets.com, after I placed an order for a different set. I received a free upgrade just to check it out and I absolutely LOVE IT. It works with my office phone as well as my VOIP - the 2 things I live on at work. I highly recommend purchasing this headset!!!
Also, when I needed help setting up, I called customer service and they were awesome in assisting!
Margie Pazdan
Lombard, IL
got it the next day, great
Customer Rating:
10/28/2013
Love the service, we have purchased this product before. I don't use it, but my employee seems to like it a lot
Albert Nahman
Albert Nahman Plumbing and Heating
Berkeley, CA
Review
Customer Rating:
10/28/2013
To best describe my attachment to my Office Runner, the old adage of, “pry it from my cold dead fingers” comes to mind!
Terry Spriestersbach
Fifth Third Bank
Elyria, OH
Drives me crazy!
Customer Rating:
10/23/2013
I am the receptionist at a small business with a large office. Whenever I go more than 100 feet away from my desk, I have to put the headset on, or I have to sprint back to my desk if the phone rings. I hate having to use this headset because I can hear myself in it. I don't know if the other person can hear the echo, but it drives me absolutely nuts.
Jessika Hobbs
Sweeney & Sweeney Insurance
Chico, CA
Great Tool
Customer Rating:
10/23/2013
Great Tool! I worked in a car dealership in the service dept. I often had to go outside a great distance and the headset worked great. It allowed me to be hands free and multi task. When we installed a new phone system it had headsets. I tried using the new headset and found it to be inferior. I returned to the office runner. Your staff was great and helped me set up your headset on the new system. I start a new job on Monday with the condition that I get an office runner to work with!
Anne Doyen
Green Bay, WI
So far So good....
Customer Rating:
10/22/2013
Great sound quality, easy to set up and pretty comfortable. I have small ears so I use the headband instead of the ear hooks.
Samantha Boettcher
Nella Insurance
Los Angeles, CA
The best $380 I ever spent
Customer Rating:
10/22/2013
The over-the-ear headset is very comfortable, and I can hear through the headset much better than through the phone. Range is great and the clarity is awesome. I would recommend this to anyone who spends more than 1 hour a day on the phone.
Aaron Bowman
PrairieLand Partners, Inc
Emporia , KS
good product
Customer Rating:
10/21/2013
really enjoy this product.
stephen moschetta
moschett law
washington, PA
Toni
Customer Rating:
10/21/2013
Like the product really well and have ordered a 2nd unit.
Mark Miller
Summit Hill Insurance
Lees Summit, MO
Good unit!
Customer Rating:
10/21/2013
This unit doesn't revolutionize my experience, I previously had a Plantronics CS50, worked just as well for my needs. But longer talk time and range will be nice every now and then.

I have one issue with this unit, small, but worth noting.

The button to turn the head piece on, has no tactility, no touch feature to let you know your finger is on the switch. Add to that, no "click" to the buttons activation, and I don't know if I'm turning it on or off. I've hung up on a few folks because of this.

I may be sort of unique, but I'm a mechanic, so my fingers are calloused, my hands often a touch greasy, and so this is an issue for me.

My Plantronics had a small nub on the button, and a distinct, light little "click" when pushed.

Overall though, very happy.
Craig Smith
The Mendon CycleSmith
Mendon, NY
Headset Review
Customer Rating:
10/18/2013
Works Great, good Range and you can actually hear on this one. Nothing Poking into you ear either.
Brian Shatto
VIP Mortgage Inc
Colleyville, TX
OfficeRunner Wireless Headset System from Sennheiser
Customer Rating:
10/18/2013
The headset works great and easy to use. This headset is so much better since its wireless!!
Priscilla Foster
Clayton State University
Morrow, GA
Awesome!
Customer Rating:
10/17/2013
I LOVE this headset. I love the sleek, modern design. It is lightweight and comfortable I LOVE the PC/Phone Feature. I can do traininga, webinars listen to music, and take a call in one headset.
Eric Ringler
Livengood, DeVore & Co. Insurance
LAVALE, MD
Receptionist
Customer Rating:
10/16/2013
I have only had my headset for about a week. So far so good. It is very comfortable & easy to use.
Mary Ellen Collins
Cambridge, ON
officerunner review
Customer Rating:
10/16/2013
nice headset. comfortable. easy to install. price is a bit extreme in relation to amount of use it gets for my job. I'm not on the phone ALL day. performance is a 5 but overall rating lower due to price.
Mike Larsen Jr
Windsor Electric Co., Inc.
ownings mills, MD
Review
Customer Rating:
10/16/2013
So far, so good.
Randy Reinard
Thos. Somerville
Great Wireless Headset!
Customer Rating:
10/15/2013
I really like the Office Runner Wireless Headset. I tried a Plantronics headset first, but found it to be very uncomfortable and poor call quality. The office Runner is great! The over the ear option is the most practical for me & was surprisingly comfortable. I easily put the headset together, but needed help setting up the phone lifter. I received fantastic help from Headsets.com to set it up!
Danyelle Moss
Lakewood Periodontics
Dallas, TX
Love my new headset
Customer Rating:
10/15/2013
LOVE....my new headset
Dave Blum
NY, NY
Customer Rating:
10/15/2013
Overall, the headset is brilliant! I first used it with On-The-Ear headset, but it quickly became uncomfortable to wear. I had a hard time keeping it in place with out falling off my ear, so I switched to the Over-The-Head style that came with it.

Overall, it's a great product and definitely would recommend it to other business/people. Thank you!
Elizabeth Phillips
O
Waterville, ME
Volume?
Customer Rating:
10/15/2013
I'm still adjusting to the new headset from my old model, but the biggest problem that I have is the incoming volume. I have turned it as loud as I can, and it is still a struggle to hear most callers. The earpieces are also not as comfortable as the earpieces on my old unit. And there is a greater delay from when I hit the button on my headset to when it actually picks up the call. Old model was a plantronics CS50. About the only thing I feel is improved is the design of how the headset sits in the base. It seems more secure and like there is a better connection.
Shannon Jones
Hopkins Health and Wellness Center
Hopkins, MN
OfficeRunner Wireless Headset System from Sennheiser
Customer Rating:
10/15/2013
My agent is very happy with her new headset. Set up was a breeze. She was up and running within 1/2 hour of receiving her "early Christmas present"
Paula Preti
Uniglobe Accent Travel
Peachtree City, GA
Excellent audio quality
Customer Rating:
10/15/2013
I became familiar with the name "Sennheiser" through their professional audio equipment (headphones and microphones). When I first heard about the Officerunner I was excited, and my excitement proved to be warranted. The wireless performance allows me to roam anywhere that I need to; our headsets from another large name you would recognize don't allow that. Call quality is excellent and noise rejection is great as well. We are slowly replacing all of our older headsets with the Officerunner.
Robin Gould
Assurity Life Insurance Company
Lincoln, NE
Customer Rating:
10/15/2013
Perfect for our office. Thank you;
the tootsie roll were great also :)
Mike Payette
Job Zone d
Cornwall, ON
Still in trial!
Customer Rating:
10/14/2013
So far so good. The headset is clearer than my Jabra and very easy to set up and use. I like the magnetic clip on desk stand. I'm asking people how I sound and after making a few adjustments they say I sound just fine.
Robert Cawman
Excalibur Financial Group, Inc.
Florence, KY
Office Manager
Customer Rating:
10/11/2013
Nice so far. I wish the ear piece actually fit in the inner ear (like most cell phone bluetooths. The ear piece would be more stationary too. Sitting on the ear makes it soar after a while and loose fitting on the ear.
Michelle Wesley
Las Vegas, NV
Customer Rating:
10/11/2013
I love the system, I can actually get more work done having my hands free and being able to get away from my desk to fax, file or whatever while I'm on hold.
Dawn Ward
Macomb Neurology Associates
Warren, MI
review
Customer Rating:
10/04/2013
so far it seems to work fine. just wondering if the headset will be offered in a dual ear up grade (2 ear phones, one head band???
thomas Dougherty
Las Vegas, NV
Best wireless headset on the market!
Customer Rating:
10/04/2013
My company has 30 or more of these and they are perfect to allow agents to move around to our lab while on calls troubleshooting. The voice quality is wonderful and the battery life lasts through an entire 8 hour work day. To top that off, headset.com sets the bar high when it comes to great customer service. I don't have a negative thing to say about them.
Lacey Webber
Denny
Spartanburg, SC
Customer Rating:
10/03/2013
Tom Dirksen
JH Sims Trucking Co Inc
Ontario, CA
Great Product
Customer Rating:
10/02/2013
We have been using this headset now for about 2 year. We absolutely like the product. So far we have purchased 10 units and very satisfy with the sound quality and comfort. I would defiantly recommend the Office Runner.
Siamak Mojdeh
Visiting Nurse Of Chittenden and Grand Isle Counti
Colchester , VT
Customer Rating:
09/27/2013
We were testing several headsets and this is the one they preferred. Getting ready to order some more
Debbie Burnett
Edmond, OK
I love it!
Customer Rating:
09/04/2013
I thought I'd have to have a separate mic for dictation and another for the phone but with the OfficeRunner, I only need one and it works great.
Cliff Eley
Eley Law Firm
Denver, CO
Customer Rating:
08/29/2013
I have used this product for many years, best ever and the new one is just that much better, newly improved worth every penny
robert reisor
r&r real estate
el cajon, CA
Customer Rating:
08/26/2013
So far so good but we are waiting for our phone system install to be completed later this week. That will be the true test. So I gave it a 4 only because we have not really had the opportunity to use them to their fullest extent.
Bonnie Marshall
Havenbrook Homes
Duluth, GA
Customer Rating:
08/21/2013
Installed and working fine, team members love them, much better than the old ones.
Denny Michaelis
State Farm Insurance
Aiken, SC
Excellent Product - Excellent Customer Service
Customer Rating:
08/09/2013
I am a big fan of Headsets.com and the Sennheiser Office Runner. I am on the telephone literally all day with clients, conference calls, etc. This headset has been the best in sound quality, comfort and distance with clarity. If you want productivity with mobility - choose the Office Runner!
Jimmy Williams
Compass Capital Management, LLC
McAlester, OK
Pros and Cons
Customer Rating:
07/24/2013
The device is light weight and really cool looking. The only flaws I've seen thus far is the other party sometimes finds it difficult to hear me. I've adjust the volume on the headset its self and on the box. I'm having the same problems on both units. Also the boom feels really cheap like it could break after time. I've bought a Plantronics dual headset from you folks a few years ago and I still have it. I am debating sending these back and purchasing Plantronics. I'm glad you folks gave us a 60 trial.
Michael Hutchison
Legal Help Experts LLC
Vandalia, OH
Battery Life is Impressive
Customer Rating:
07/23/2013
What an upgrade from the CS50. The handset lifter is much quieter when it hangs up which is important when leaving a message. I like being able to disconnect from the charging station. I also like the ease of attaching the headset to the charging devise. I like the ease of fine tuning the mike and receiver in the back of the charging devise. I like the way it looks on the desk. I like green eggs and ham and the only thing better is your service...thank you!
Pat Rock
Coldwell Banker
San Francisco, CA
headsets
Customer Rating:
07/22/2013
thx for everything
tony goodin
san rafael, CA
Headset
Customer Rating:
07/22/2013
I am enjoying my Office Runner Headset. It is lightweight, comfortable & has good clarity.
Marsha Barfield
First Mutual Insurance Company
Smithfield, NC
Customer Rating:
07/16/2013
I'm very happy and satisfied with my new OfficeRunner headset. The sound is so crystal clear and with my Sennheiser handset lifter I just love the fact that I can walk away from my desk and still be able to answer my phone. Awesome products! I also want to compliment your phone representative
Sherene Neves
Sacred Hearts Academy
Honolulu, HI
Excellent!
Customer Rating:
07/11/2013
Always very satisfied with your product and services! KEEP UP THE GOOD WORK!
Susan Baker
HollandStivers & Associates, LLC
Paducah, KY
Office Headset Bundle
Customer Rating:
07/08/2013
We have order 3 sets by now and we love them they are handy and very usefull.
Maria Herrera
Bethel Party Rentals
Glenwood Springs , CO
OfficeRunner Wireless Headset Essential Bundle Review
Customer Rating:
07/08/2013
The ordering process was done online and was very easy...I had a coupon for free 2 day delivery which was nice since I had a long call coming up in a few days. Upon receiving the order I received a call from a rep offering a newer model at a lower price compared to what I ordered. My fault for not asking, but I also had a coupon for a $25.00 Starbucks gift card with the purchase of an OfficeRunner product...my original product was not Office Runner. Bummer! The product was delivered on time and came perfectly wrapped with tootsie rolls...vanilla my favorite! The set up was easy! Only complaint is that I prefer to wear just the ear piece rather than the headset, but the ear piece has no foam/padding and is very uncomfortable. If you have any suggestions for this please let me now. Thank You!
Keri Langham
Defiance, OH
Office Runner Wireless Headset
Customer Rating:
07/03/2013
I ad to reprogram our Avaya BCm 450 to meet the ring tone requirements of this product. This product is touted as number 1 solution wireless options. I think the OfficeRunner should entail more than 4 ring options to work correctly.
Chris Baetz
Wesley Berry Flowers
Commerce, MI
OfficeRunner Wireless Headset
Customer Rating:
06/20/2013
Staff for most part loves it. They say they are much clearer, not as much statis/echo in the headset. It is earier to adjust the volume. On the other side, the old headset would automatically turn on when taken off the base, so that is something to get use to. One staff member wears glasses, so she is having a hard time finding a comfortable fit.
Rochelle Hackett
Manatee County Tax Collector
Bradenton, FL
Customer Rating:
06/18/2013
So many wires to deal with. Was really looking forward to using the earloops, but they make the headset lay to close and in an odd position to my ear which ends up causing pain/discomfort after a little while so I had to settle for using headband :(
Araceli Granados
FBIAM, Insurance Agency
Sugar Land, TX
Customer Rating:
06/13/2013
Service could not have been better! We are getting a new phone system in 30 days, and the customer rep allowed me to purchase now, and extend the 60 day return policy. The bonus is that the headsets work with our current phone system.
I called 3-4 times and each time I was helped by a enthusiastic, knowledgeable, and professional rep.
Outstanding.
Thanks again.
Jeff
Cleveland, OH
Love it!
Customer Rating:
06/06/2013
I really like the headset & lifter, makes my job alot easier.... I DO WISH that we were able to put calls on HOLD from the headset..
Debbie
Customer Rating:
06/05/2013
I have been ordering from Headsets.com for several years and have never had a problem with any order. We love the headsets!! The Starbucks incentive is great!
Michelle Willis
Bank of Travelers Rest
Travelers Rest, SC
Customer Rating:
06/05/2013
Michelle Willis
Bank of Travelers Rest
Travelers Rest, SC
Great Serivce
Customer Rating:
05/30/2013
I have had the best customer service from this company. Very prompt and friendly!
Claire Manipol
GEM Clinic
Winnipeg, MB
Headset Satisfaction
Customer Rating:
05/15/2013
I've been very happy with the fit. Yours is the only headset I've ever tried where the earpiece was small enough & adjustible enough to fit my tiny ear. The speaker could be a bit smaller, as it doesn't really fit tight inside my ear canal. But at least I can use this one & hear & be heard.
Randi Folkerts
United Suppliers, Inc.
Eldora, IA
Customer Rating:
04/25/2013
Service was great and headset is great.
Ronnie Wiederlght
The Insurance Exchange, Inc.
Stamford, CT
Great purchase!
Customer Rating:
04/19/2013
We have ordered from Headsets.com for over 10 years and have always been very pleased with the products and customer service we have received. Nice to see that some companies still believe in striving for "excellent" customer service.
Rebecca Douglass
Capital Management of the Carolinas
Charlotte, NC 28203, NC
Very Satisfied
Customer Rating:
04/06/2013
I can't tell you how much I like the Office Runner Headset. It is so comfortable and easy to operate. The Staff could not have been any more helpful than they were. Everytime I called, they were so friendly and went out of their way to accomodate me. Thank You very much for everything.
Charlene Sinclair
Avon Representative
Avella,, PA
A little disappointing
Customer Rating:
03/29/2013
I was really looking forward to this since everyone said it's the best of the best. Unfortunately I had to send it back because whenever I took it off the cube, it would turn on then right back off again. I spent hours on the phone with the help desk (who are amazing), but ultimately it had to be replaced. With both the old and replacement set, I constantly get people telling me that I'm breaking up. The whole reason I got this one is because my cheap old one did that and I didn't want to deal with it. The only thing I can think of is that I'm using it with a softphone on my laptop, so maybe the wireless connection in the office isn't strong enough? Anyway, I ended up ordering a bluetooth instead so I can be more mobile. We are keeping the set, though, since it did have such high reviews maybe someone else will have better luck.
Ellyn D
MUST BUY!!
Customer Rating:
03/21/2013
If you are even considering a headset this is a must!

Cant express how much this has changed our office.

Giving your hands the freedom to do what they need to do other than holding the phone. Walking around instead of having a cord holding you close to your desk is priceless

In a 12,000 sq ft warehouse we can walk OUTSIDE on the opposite end or in our neighbors warehouse and still pick up calls.

Its a little pricey at first but easily pays for itself in the first couple days.

Dont forget to charge it since you arent going to want to talk on the phone without it ever again! Spoiled YES!

Happy wireless customer!
Eric Nareshni
Supreme Power Inc
Placentia, CA
Customer Rating:
03/21/2013
I have to send it back because my computer does not plug into the headset and i cannot monitor live calls without this.
Brenda Smith
Baudville
Grand Rapids, MI
Off & Running with the Office Runner
Customer Rating:
03/20/2013
After accidently running over my CS50 with my trailer during a move (It was like losing a close friend), I upgraded to the Office Runner. The over the head set up works best for me. Call clarity is great. I am very happy.
Paul Shields
Frank Hawley
Jacksonville, FL
Wasn
Customer Rating:
02/19/2013
During my call I specicially wanted a headset that was fully functional with the phone. While the headset works, it does not fully intgrate with the Avaya phone which is completely frustrating.
John Cardot
Sonwil Distribution Center
Buffalo, NY
Customer Rating:
02/15/2013
Amazing customer service. I am truly impressed by the attitude and execution.
Bertram Edelstein
San Diego, CA
Worst Headset EVER!
Customer Rating:
02/13/2013
I bought this because of all the awesome reviews. I have had it for a couple of years and just replaced the battery. I find that I pick up the phone rather than use the headset because it picks up ALL the ambient sounds and I manage a children's dental practice.
Cyndi Wideman
Robert R Smith DDS
West Hollywood, CA
Awesome
Customer Rating:
02/01/2013
After getting my headset set up I have found it even better than I expected it would be... I love it.

Melinda
Melinda Dudley
Boise Physical Medicine & Rehab
BOISE , ID
Sound Quality and Range
Customer Rating:
01/29/2013
Having had long experience with the "other brand" of wireless headsets (whose name starts with "P"), I appreciate the upgrade in sound quality and range over those models. Our helpdesk associates can walk down the hall to ask questions and deal with PC's without dropping calls now. I only have one small gripe: the headset won't stay connected to the base station when it is attached to the headband. Very few of us use the headband, preferring the earhook, so this is usually not a problem.
Robin Gould
Assurity Life Insurance Company
Lincoln, NE
Probably wouldn
Customer Rating:
01/28/2013
I support about 35 people who use headsets. I've set up three or four of these and get consistent requests for help. I've found that the connection between the cradle and the headset is very particular--if you don't double check that it is charging, you will lose a charge int he headset overnight. I've witnessed this multiple times to at least three people. I would probably recommend this to users who were more confident about their headset understanding and skills.
Megan Juene
Computer Operator
Customer Rating:
01/22/2013
I have used headsets from your company for a long time. Your items have been the best I have ever used.
Laurie Hammond
Laramie County School District #1
Cheyenne , WY
Office Runnder
Customer Rating:
01/07/2013
So far it's been easy to use. I have had complaints of static and I can also hear. I was told it can't be near computer however it's necessary. Will try out for a week.
Cindy Strandberg
Pediatric Clinic Inc. P.S.
Longview, WA
The Office Runner
Customer Rating:
12/28/2012
I love this product, we now have 6 of these Office Runners and they are fantastic, they are easy to assemble and easy to use, Thanks for updating us to a new product!!!!!!
Janis Murray
Harford Primary Care
Bel Air, MD
Great Product!
Customer Rating:
12/13/2012
Got the Office Runner on a free 60-day trial. I've only had it for one day, but already love it! Now my employer wants to get one too. Very easy to setup and use. Highly recommended.
Miriam
Ephrata, PA
Customer Rating:
12/04/2012
This product is great and a lot easier to use then the other one I had. Thanks!!!!
Janis Murray
Harford Primary Care
Bel Air, MD
OfficeRunner Wireless Headset
Customer Rating:
10/25/2012
Siamak Mojdeh
VNA of Chittenden and Grand Isle Counties
Colchester , VT
wonderful product
Customer Rating:
10/03/2012
great sound quality
comfortable
shannon Lorence
Gossett Oral & Maxillofacial Surgery
New Braunfels, TX
Great headset
Customer Rating:
08/13/2012
Excellent quality and performance.
Jake Maki
DataOne Software
Beverly, MA
Great range on wireless headset
Customer Rating:
07/31/2012
I have been using Plantronics headsets for years. This headset has been a great asset to my handsfree time at work. I use it with the headband as the earpiece alone did not fit flush to my face so it felt like it was always going to fall off. I highly recommend this headset, with the receiver lift, with the headband... The range is excellent as well, as I can walk through my office (talking to myself my colleagues think... LOL) and even outside to the parking lot.
Kathy Oliver
Oliver Property Management
Watsonville, CA
Disappointed...
Customer Rating:
07/18/2012
First of all...the tootsie rolls in the box--Yippee! I was disappointed to find out after ordering the headsets they would require the receiver lift. I had that type before and it was a nightmare! So the headsets that I was so excited about sit in the box waiting to be sent back. I had hoped it would be a simple solution for us. I had a wireless headset before that didn't require the lift, but have been unable to find another. Any suggestions? I hate I didn't realize the lift was needed before I ordered them.
Tara
Hartford Family Dentistry
Hartford, AL
Great Headset!
Customer Rating:
07/17/2012
I've been using this headset for a little over a year now and love it. I have it hooked up to both my hardwired and soft phone and use it extensively on both.

I have used various wired and wireless headsets over the years and this one is easily the best of the lot.

My only issue with it is that I keep getting a nag screen about an available software update but it never seesm to what to let me download it.
Kevin Agard
Carlstadt, NJ
Office Runner
Customer Rating:
07/13/2012
This is a great headset, we order them for our clients and they love the quality.
Lisa Larsen
Gotham Telecom
Orangeburg , NY
Great headset but
Customer Rating:
05/04/2012
We use the officerunner with cisco 79xx and 89xx phones it's a great product but the earpiece is pure torture. Therefore I don't recommend this product.
bill webber
cleveland, OH
This group loves being able to just walk away
Customer Rating:
05/02/2012
Have not heard any complaints
Customer Service was great
Karen Hagen
Wisconsin Steel & Tube
Milwaukee, WI
very pleased
Customer Rating:
04/19/2012
I am very pleased with the new Office Runner. Sound quality is good. Easy to use. I love the magnet for charging.
todd kabes
san antonio weddings
San Antonio, TX
works very well
Customer Rating:
04/18/2012
worth the money, our salesman loves it.... used it to replace a gn netcom 9120 huge jump in quality and performance although range is about 20 feet shorter than the netcom.
Jason St. Hilaire
Vancouver Bolt & Supply
Vancouver, WA
Customer Rating:
04/16/2012
Directions were excellent for set up.
Nancy Basile
Checkpoint Technologies, Inc.
Tampa, FL
Love my new Headset and the Customer Service!
Customer Rating:
04/09/2012
I had this headset before and I received a call from Bren at Headsets.com asking about it's performance. I was not very impressed with the first headset I had and I relayed this information to him. He said that it sounded like the headset was defective and offered to give me a new one for free! I of course accepted and now that I have the replacement, I love it. The sound quality is clear and I don't have to reset it all the time.

I also happened to be ordering batteries for the headsets we have in our office online and Bren offered to place that order for me as well. The customer service at Headsets.com is top notch and I can't say enough good things about them!
Lia Bullock
Pittsford, NY
Office Runner Wireless Bundle
Customer Rating:
03/28/2012
I love my wireless headset. I wish it had someway to put a call on hold from the headset. If I answer the phone while down the hallway I have to run back to the office to put on hold and transfer. The wireless works well in the hallways and even out of the building, but if I enter a classroom which has block walls I loose reception. I love my office runner and the freedom it allows me in a very busy office.
Trina M
Hamlin PK-8
Hamlin, WV
Don
Customer Rating:
03/14/2012
I love my new headset! I am constantly answering the phone and waiting on customers in the office. I wear the headset all day which allows me to answer the phone even if I'm not at my desk, plus my neck and shoulder aren't all cramped up from trying to hold the phone to my ear while I'm trying to type on the computer. The headset has given me so much freedom and I don't know how I survived without it.
Angela Baker
Carrollton Utilities
Carrollton, KY
LOVE IT!!
Customer Rating:
02/23/2012
I have been using a variety of headsets for the past 19 years. Finally i found one that does everything I need. No more switching headsets. I'm glad i took the chance and ordered it.
Grace Harrington
Houston, TX
Customer Rating:
02/22/2012
Set up instructions were awesome. clear and easy to follow. however, hearing A LOT of reverb using the headset. Very disappointed
Sandra Reily
Rigging & Welding Specialists, Inc.
Baytown, TX
OfficeRunner Wireless Headset
Customer Rating:
02/20/2012
The OfficeRunner Headset is a pleasure to work with, durning my initial set-up I had to call Headset and they provided me with excellent intructions so that set-up was a breeze. The headset itself is very light & comfortable to wear I am wearing the over the head headset. Being able to work and walk hands free is wonderful. Adjusting the volume so that I am able to hear the caller has been somewhat of a challenge but this I am working through and it is becoming easier. All things considered I love it.
Gloria Hill
Cincinnati Works
Cincinnati, OH
Sherry - Risk Management
Customer Rating:
02/16/2012
I just received the lifter for my officerunner yesterday. Everything was easy to put together and get started using the office runner. I'm still trying different settings to accomidate me. Overall I like. I seem to be able to hear more clearly in this headset then the previous one I used (CS50). Thanks headset, your customer service is fantastic and a delight to work with. And a special thank you to Sheena and Jeannie (sorry for misspelling) they are the bomb.
Sherry Garcia
City of Columbus
Columbus, GA
My fault not Officerunners
Customer Rating:
02/03/2012
JD from tech support called me and walked me through the problem. Ignore my last review. Echo is gone. I thought I tried everything but clearly I had not. Thanks again.
Dustin Anderson
Scottsdale, AZ
Didn
Customer Rating:
02/03/2012
Lots of glowing comments on this board but I cant say this worked out as well. Its back to Plantronics for me. My clients are always complaining about hearing feedback and echoing. We use the ShoreTel 230 Voip phone systems. I do like the feature that will allow me to play something from the computer through the headset as opposed to my speakers but besides that this amounts to a $300 mistake.
Dustin Anderson
Scottsdale, AZ
Excellent product!
Customer Rating:
01/27/2012
We had no problem setting up the headset. Quick delivery and great customer service. The tootsie rolls were delicious!!
Ashley Gomez
Advanced Mobility
Ft. Worth, TX
headset review
Customer Rating:
01/19/2012
I really like my new headset so far. It has crystal clear reception that allows both me and my caller to hear each other without static. The headband is so comfortable I don't even notice I am wearing it. The only thing that I don't like is the inability to answer and end calls from a distance. I had a headset at a previous job that allowed this and it was wonderful.
Susan Stensch
UPEI Music Department
Charlottetown, PE
OMG, AMAZING!
Customer Rating:
01/16/2012
I've been in the customer service department for 6 yrs and I can truly say that our company should have invested in these headsets a long time ago. They are AMAZING. I can't see myself without it. Great reception, easy to use, AND WIRELESS!
Soey Narganes
Bio-Tissue,Inc
Miami, FL
Great for VOIP
Customer Rating:
01/12/2012
Recently changed my phone service from traditional wire/instrument to a computer based soft phone VOIP. After trying several options decided on this model. Very clear reception good range. Can leave the desk and even leave the building without losing contact. Good battery life, lasting 8-9 hours, but not the 12 advertised. On the other hand, it charges very quickly so putting the unit in the cradle over lunch and/or periodically handles the problem. Fairly comfortable, but unlike my old Plantronics, it does start to make my ear sore by the end of the day if I don't remove it during the day.
Tom Hasselstrom
The Hasselstrom Agency
Hillsboro, OR
Headset
Customer Rating:
12/27/2011
Range on the headset is amazing. Though,people on the other end state that they can hear the back ground really loud, is there a way to remedy this? Also, when turning on or off on headset, it pinches the ear..
Debra Baird
HEB
San Antonio, TX
Nice. -
Customer Rating:
12/20/2011
Leonard Pollard
Quality Mortgage Lending
Bolingbrook, IL
office runner
Customer Rating:
11/29/2011
Headset is great - instructions were missing how to turn headset ON - also missing how to set up for cisco 7945 - more instructions would have saved a helpdesk call
bill stamp
synergis
quakertown, PA
Customer Rating:
11/11/2011
I am enjoying my new headset. THE only inconvenience is that the ear piece continually falls off the speaker attachment. There should be a stronger mechanism to keep it locked in place.
Peter Dott
Northwestern Mutual
Westport, CT
Great Productd
Customer Rating:
11/10/2011
I was currently using a competitior product and was having trouble hearing the caller on the other end even though the volume was turned up all the way. The OfficeRUnner Wireless Headset is absolutely AMAZING!!! I can hear the caller and they can hear me and it fits comfortably on my head.
Anna Wells
Diverse Tech Services
indianapolis, IN
Incredible headseat, best one on the market!
Customer Rating:
11/08/2011
I've had all kinds of headsets in my career and thought that plantronics was the best, but no longer. The OfficeRunner is far above the rest and for a reasonable price in comparison to other products that are far less superior. It's comfortable, clear and error free in its operation. I couldn't be happier. My entire support team is outfitted with these and they love it. They are great for support calls, conference calls, webinars, online training, etc.
Brian Hubbard
Benefit Informatics
Jenks, OK
Pretty Good
Customer Rating:
11/04/2011
I have only been using the headset for about a day and my first comment would be that it seems to be pretty good. Sound and ease of operation and set up are fine. My only real complaint would be comfort. If you buy this product figure on using the headband as the ear pieces are garbage. They do not hold the headset tight to your head and the speaker has no padding at all. It is hard plastic against your ear and becomes uncomfortable almost immediately. But if you don't mind using the headband, this seems to be a good product.
Chuck Covell
Ossian, IA
Free Trial: Not Worth The Time
Customer Rating:
11/01/2011
I did not like the Office Runner at all. I had to call twice to get help on programming the ring tones in the headset. The ring is a very faint beep. When other phones rang in the office the headset would beep, excessive noise around the phone caused it to beep. Basically you have this annoying faint beep in your ear constantly.
The headset base was ok. For the money it is not as good as the older less expensive models.
U Miller-Ray
International Paper
Courtland, AL
My third OfficeRunner headset
Customer Rating:
10/28/2011
This is the third headset I've bought this year! I got one for myself first and now I've gotten one for both of my assistants. We love everything about them, especially the ability to run the computer sound into the headset. This is a fast-paced environment where mistakes can destroy us. The extra efficiency and comfort we've gained have been great.
Darin Mock
Merrill Lynch
Raleigh, NC
Efficient
Customer Rating:
10/13/2011
I feel more efficient. I am not tied to my desk and I am able to still get all of my calls. I really like it! I like the quality and I have not heard any complaints.
Judy Kimpe
Schwan
Marshall, MN
The headset I was waiting for!
Customer Rating:
10/13/2011
This is the first wireless headset that allows me to switch from computer dictation to phone calls successfully. The voice quality is good enough for accurate dictation, and the switching is easy and painless. Finally!
Scott Green
Academy Park Family Practice
Lakewood, CO
It
Customer Rating:
10/10/2011
I love it. Everyone in my office has tested mine and wants one now, too. I'm ordering two more now and possibly more later! It works great working between the computer and the phone and that's exactly what I needed. The rest of the office staff enjoy the light weight and the clarity.
Tina Perkins
Bradley J. Gadel, APLC
Alexandria, LA
Office Runner Headset
Customer Rating:
09/30/2011
I have only used my headset for one day, but do really like it. It is very light and has a clear sound. No feedback.
Al Thrash
Georgia Pacific
Montgomery, AL
LOVE THE OFFICE RUNNER
Customer Rating:
09/22/2011
VERY COMFORTABLE, WORKS GREAT WITH MY PHONE SYSTEM, EASIER TO INSTALL THAN PLANTRONICS.GREAT SOUND QUALITY, DID NOT HAVE TO ADJUST A THING. MAGNETIC BASE WORKS GREAT TO CHARGE, PLANTRONICS WAS HARD TO GET CONNECTORS TO CONNECT TO CHARGE. LOVE IT
LORI BARRY
YUMA COUNTY FCU
YUMA, CO
Not as good as the Plantronics
Customer Rating:
09/20/2011
Phone warrior...use it non-stop. The Plantronics was much more reliable, comfortable and stable.
Rob Horowitz
Residential
CHESTER, NY
Customer Rating:
09/09/2011
So far it works great. I am having a little problem using it behind the ear. I might try thr over the head piece.
William Briggle
Macaw Propeterties, Inc
Altamonte Springd, FL
Phenominal quality sound
Customer Rating:
08/10/2011
I was very impressed with how clearly I could hear my callers, right up to the 400' range. There was not static or interference. I was truly surprised and impressed.
Marsha Hallin
CTL
Shaker Hts, OH
Headset
Customer Rating:
08/09/2011
I love being able to get up and walk around! The only downside is I can't take the phone with me too so if I'm getting multiple calls I still have to stay at my desk as I can't put people on hold from the headset.
Janet Cunningham
Ace Iron & Metal
Columbus, OH
Great Product
Customer Rating:
08/05/2011
These headsets are great. The voice quality is clear, handset lifter works properly all the time, easy to setup and use. I have several customer service users that have switched to these headsets and I have heard nothing but praise. I now have the ability to be in my server room working on hardware while taking calls without fear of degredaded voice quality due to distance from base. Kudos on a product well designed. And yes we will be ordering more in the near future.
Maurice
Koller Enterprise, Inc.
Fenton, MO
Office Runner
Customer Rating:
08/01/2011
The proudct works great. We don't have any complaints about them.
Alisha Thomas
Reading Horizons
North Salt Lake, UT
receptionist
Customer Rating:
08/01/2011
So far I am enjoying the headset. Other than my ear being a little sore while getting used to it and adjusting the volume it seems to be working well. I still need feedback from those on the receiving end to check the clarity and volume, and for myself adjusting piece on my ear properly.
Sherrie Smiltey
Dr. Douglas K. MacLeod
Raleigh, NC
Less than impressed
Customer Rating:
07/27/2011
This headset is very visually pleasing but it lacks in functionality. The earpiece is very uncomfortable. I was on a 2 hour conference call the other day and couldn't wait to get the thing off my ear. I also don't like the fact that it just stops working at least once a month, if not more, and I have to unplug and plug it back in to reset it. This is another hassle because the cover over the back is very difficult to get on and off. The sound quality and range are very good though. I believe that is the only saving grace.
Lia
Pittsford, NY
Customer Rating:
07/26/2011
Unit is working well at this point. I like being able to link with my computer as well. What I don't like is that it does not appear that I can use the speaker phone function on my phone when this is hooked up.
Chuck Marks
Marks Insurance Agency, Inc.
Apalachicola, FL
Great, but how about Goggle Voice
Customer Rating:
07/06/2011
These are great units, but can they work with Google Voice?
Richard McCoy
Lopez Island Pharmacy
Lopez Island, WA
Awesome product!
Customer Rating:
07/06/2011
This is such a great headset. It is lightweight, great controls for volume. The look is sleek and professional. It was relatively easy to set up and the instructions are easy to follow!!!
Mary Price
DPR Construction
Phoenix, AZ
Cordless Headset
Customer Rating:
06/29/2011
I love the hands free and cordless headset. Also, being able to walk around my office and still be able to talk on the phone. Thank you.
Nikki Fowler
MTH Information Solutions
Spartanburg, SC
Overall good sound; hard to wear unless you use the headband
Customer Rating:
06/24/2011
Other than a little reverb, the sound is good. It is very comfortable when you use the headband, but is loose and wobbly if you just use the ear loop. I much prefer the Plantronics earloop.
Matt Marcus
Boca Raton, FL
Great Headset
Customer Rating:
06/23/2011
We're an IT based company, and were in need of a good quality headset. Sennheiser delivered. The headset with additional receiver lifter is a must have. We have a large office and was in need of the 400 ft range. Quality of build and operation are flawless. Headset is comfortable. Well worth the money we spent!
IT Department
SBI Technologies Corp
Columbia, MD
Thrilled with product and customer service.
Customer Rating:
06/09/2011
Expected a catch to the free trial - but there wasn't one. Having tried it I now know why, the product is great. Cons: lifter should be included, don't know how it would work without it.
Wish it came with the call indicator light.
The "button" on the cube is easily scratched by my fingernails.
Pros: Easy set-up.
Allows me so much more freedom!
Easy to use.
Sound quality great.
With most businesses having to do more with less, this small investment gives me the freedom to get more things accomplished throughout most of our facility. I'm all about value and this is a great one. Would recommend (and have!) in a heartbeat. Customer service is impeccable and FUN!
Martica Pitt
South Trail Fire & Rescue Service District
Fort Myers, FL
Unfortunately must return.
Customer Rating:
05/27/2011
I'm sorry, but after using the headset for a day, it doesn't seem to have the clarity that I require. I have asked for a RMA # to return.
Julia Turco
JBC Industries
Berkeley Heights, NJ
Office Runner
Customer Rating:
05/26/2011
We absolutely love this headset. I have purchased it for several individuals in our department.
Lance Mille
CTB McGraw-Hill
Monterey, CA
Could do a lot better...
Customer Rating:
05/20/2011
This headset does have great sound quality, but the charging station is awkward, the over-the-ear attachments are uncomfortable and mostly unusable and the headset doesn't tell you when your phone is ringing. If I had it to do all over again, I wouldn't.
Kathleen
ON
Customer Rating:
05/20/2011
The product is great...more importantly the support staff of headsets.com is fantastic. I called in several times to get assistance and every time they help me in an efficient manner.
Jerry Green
DJ Co-Ops
Valencia, CA
Doesn
Customer Rating:
05/17/2011
I ordered your wireless headset with the 60 day free trial. Once I got the product I immediately began about setting it up. After about a half hour of frustration and the cost of a splitter, I called tech support to find out this headset doesn't work with cordless telephones. It doesn't say anywhere in the marketing materials that you need a "corded" phone to use this product. This was a huge waste of my time.
M Lefebvre
Exeter, RI
A new standard in headsets
Customer Rating:
05/09/2011
I have had many headsets over the years and have noticed gradual improvements. My first two wireless headsets were okay but not always so reliable. The OfficeRunner is a big step forward. The sound is great, but more imporantly, people don't know that I am on a headset. I also love the dual capability with my computer for those occasional skype calls.
Peter Landau
Chicago, IL
Senheiser Office Runner
Customer Rating:
05/06/2011
I've been using this for 3 days and so far, I love it.
Tammy Dicken
Phillip A. Sharp Middle School
Butler, KY
Sennheiser
Customer Rating:
04/21/2011
Not happy with the ear piece. Not very comfortable when you wear eyeglasses. I called to request a different over the ear piece and was sent these foam covers, not very comfortable either. After spending 30min trying to repackage it for shipping. I going back to plantroincs. Sleek look however the ear peace needs to be designed, I can't deal with it.
Tracy B
So Cal Heart Spec
Pasadena, CA
Customer Rating:
04/19/2011
I love the headset. Althought, it could use some improvements. One being the time it takes the headset to connect with the call.Two- the ear loop.
Margarita Martinez
Tyco Thermal Controls
Menlo Park, CA
Loving It
Customer Rating:
04/19/2011
It fits perfectly, I've used several wireless headsets and they don't fit my ear very well. The officerunner is very light, sometimes I forget I have it on. I can barely feel it
liz holman
Drs. Richardson and Monroe DDS
Little Rock, AR
OFFICE MGT
Customer Rating:
04/13/2011
I LOVE EVERYTHING ABOUT MY HEADSET!!!
JEANNIE GRANTHAM
R GORDON MOWRY, M.D.
Mobile, AL
Office Runner for Home Office
Customer Rating:
04/06/2011
I love everything about it. I can move around freely throughout my office and home and never miss a call. Clarity is very clear no matter where I am within my house. Very comfortable to wear. I use the over the ear style. Very light weight.
Tony Burgmeier
Thermo Fisher Scientific
Dubuque, IA
Headsets
Customer Rating:
03/25/2011
So far I like the Headsets, I have no complaints.
Dee Jenkins
Peoples Water Service Company
Towson, MD
Easy Set-up
Customer Rating:
03/24/2011
When I heard a dial tone after just a few minutes of set-up, I couldn't believe how easy it was! I thought to myself, really? That's it??? Wow.
L Hanchett
Beaverton, OR
Customer Rating:
03/24/2011
Does not hurt dispatch's ear, like the other brand (and the battery is holding a charge).
Judy Peter
Olson Explosives, Inc
Decorah, IA
Office Runner
Customer Rating:
03/16/2011
I recently bought an Office Runner headset. I had a very good experience with the customer rep, Bren. He was very informative and helpful! I didn't have to wait long to receive the product. It came 3 days later. I called recently to ask a technical question and spoke with Leah. She was very patient as we troubleshooted the problem I had. When I originally set up the headset and lifter, I had to "teach" the headset to recognize the ringing of the phone. Evidently, I did not do it properly and the headset repeatedly failed to signal me when the phone rang. Plus, I have roll over phone lines and the headset would never signal me when those lines rang. Leah walked me through the recognization of the ringing again and since then, I have had no problems with the headset alerting me to calls. The only change I would make in the design of the headset would be to make the mouthpiece a flexible plastic so that I could bend it away from my face.
Nancy Wallace
KIBBY CHIROPRACTIC CENTER
crofton, MD
Customer Rating:
03/11/2011
This headset is absolutely the best I have used. It has excellent reception with no muffled sound. Would hight recommend it to fellow employees!!!
Cyndi Flores
Kingsville Fire Department
Kingsville, TX
OfficeRunner
Customer Rating:
03/06/2011
Pros: very light, very comfortable, very clear sound (transmit & receive) over voip phone. Excellent headset for telephone use.
Cons: does not work as anywhere near as well as a $45 Logitech headset for Dragon Dictate (10+ year user, tried all the training tricks)
NOTE: X-Lite voip (v3 and v4)and OfficeRunner do not have a compatible hookswitch feature.
Dan D
Portland, ME
Good sound quality
Customer Rating:
03/01/2011
The sound quality is excellent! 5 points! I can no longer use my flashing light that lets people know I am on the phone which is a point off. It does not have an in the ear gel which means I have to wear it over my head as the ear loop is very uncomfortable. This is another point off. If it wasn't for the AWESOME sound quality I would chuck it out the window and go back to the plantronics.
Cyndi Wideman
Robert R Smith DDS
West Hollywood, CA
Less than one week
Customer Rating:
02/22/2011
Not too sure about this headset. Lifter is quieter, has sleek look. Does not sit in base well for recharging and already had to call for tech support and was told that the headset and base lost it's connection and would have to reboot. Then was informed that "this may happen once a month or even a few times a week, just like your computer. All headsets have this happen" When I pointed out that the headsets we've had for 4 1/2 years have not needed it and if my computers had this happen I would be calling my IT people to fix it. The answer was "it just happens, they all do it. it's electronic equipment." At this point I am very glad it is a 60 free trial. I will certainly be keeping the box for return until I see how this goes.
Janet Asdell
Mark D Berman, DDS & Associates, PC
Clinton Township, MI
ABSOLUTELY LOVE IT !!!!!!!!!
Customer Rating:
02/18/2011
We received a post card in the mail to try the product and we have been looking at going with a wireless headset, so we decided to give this one a shot. Just got it in today set it up in 10 mins and was on my way to wireless talking. Excellent product and absolutely love it. It has given me the freedom to answer the phone any where in our office with out having to run and cut corners to get to one. I even can answer when I'am out side smoking or in the warehouse pulling equipment. Great product and highly recommended.
Edwin Yule
Pinnacle Protection
Lubbock, TX
Customer Rating:
02/11/2011
I AM VERY HAPPY WITH THE CLARITY OF THE SOUND,THE RANGE IT COVERS, AND THAT I CAM GO ALL DAY WITHOUT RECHARGING THE UNIT.
KEN KIRKMAN
GUNDIES INC
BELLINGHAM, WA
OfficeRunner, a nice wireless headset
Customer Rating:
02/11/2011
Overall it's a nice headset, initially had to play a bit with the mic setting as the default appeared too low for people to hear. Range appears to be fairly good as well. So far so good.
John Akermanis
William J Sutton & Co Ltd.
Toronto, ON
I am VERY satisfied
Customer Rating:
01/28/2011
This product is far superior to the Plantronics USB headsets. The comfort, volume in the ear, sound quality, and design and desktop foot print are all superior.
Tony Charuvastra
New York, NY
Customer Rating:
01/26/2011
I'm still playing with and getting used the the headset but so far so good. I really like being handsfree and able to type while I talk.
Kim Cherryhomes
Vick, Carney & Smith
Weatherford, TX
Customer Rating:
01/18/2011
Expensive but the sound quality is great. Very comfortable to wear. Range in the office is excellent.
Murray Robertson
Kingston, ON
Great Customer Service
Customer Rating:
01/16/2011
Your company rep was very helpful in assisting with product selection. Product arrived in good condition and your company rep was very helpful in assisting with the installation.
Jim Wilkerson
James D Wilkerson, Jr P A
West Palm Beach, FL
A great way to simplify
Customer Rating:
01/14/2011
I use the office runner both to answer my phone and to work my voice dictation software. The voice quality is amazing and it is freed up my hands to work.
Bill Cato
Frontier adjusters
Aurora, CO
Great for Dragon Naturally Speaking and Phone
Customer Rating:
01/10/2011
I've used the wired Sennheiser ME3 microphone (and a variety of other microphones) with Dragon Naturally Speaking for years. Every prior headset/microphone solution presented a comfort problem, lower than expected performance with Dragon, and/or the inevitable cord becoming wrapped around a chair caster wheel. This device has cured the above-listed problems for me.

For Dragon Naturally Speaking users ~ I got a score of 25 during the Dragon setup with this microphone (highest I've ever accomplished) and the dictation results have been phenomenal.

Not only are the dictation results great, but I find it very useful to feed computer sounds to the headset...including music from music players.

I didn't purchase a phone lifter because I thought I wouldn't need it...but the convenience of the headset is so great, I'm actually changing my phone habits in favor of using the headset rather than other devices/means.

To be fair, the quality of music playback from the computer to the headphone seems to lack depth, but that actually helps me work without feeling like I'm at a live concert...more like having some music on in the room for background but with the benefit that nobody else can hear it.
Dawson Lightfoot
Plano, TX
Prefer the plantronics
Customer Rating:
12/27/2010
I have had both the Plantronics and the Sennheiser. The Plantronics is more comfortable on the ear and the hand up button is easier to push. Both good, but I would recommend the Plantronics over the Sennheiser. All other functions including call quality is the same.
Jarred Kaplan
541 5th ave south, FL
Customer Rating:
12/22/2010
Fidelity and range appear fine. I'm not real crazy about the necessity of turning earpiece on every time I pick it up to use. Definately do not like the way the earpiece hangs from my ear and I will probably not keep the unit for that reason. I am trying to give it every chance but it's not looking good at this point.
Corbin Shouse
Spring, TX
Customer Rating:
12/17/2010
The headset has great sound and an excellent feel to the controls. I am still getting adjusted to a different ear loop.
John lyon
Brea , CA
Customer Rating:
12/14/2010
The headset is great!
Daphne Fleury
Cohen Steel Supply
Concord, NH
Unreal
Customer Rating:
12/08/2010
I've used headsets in an office setting for 20 years. I've used the original Plantronics corded headset, several of their wireless headsets as well as GN Netcom. I've never been thrilled because I am SOOOOOOO PICKY! Not anymore. This exceeded my expectations! Thanks for hounding me with your E-mails regarding the Office Runner. It's perfect in every way from looks to functionality.
Gary Manata
ASAP Graphics
Carlsbad, CA
OfficeRunner comfortable but with poor headset button
Customer Rating:
11/23/2010
Base unit is well designed and with a very comfortable ear piece. Despite claims, there is no improvement in my range as compared with my well-worn Plantronics CS55. The one negative in design is that the headset button is not sufficiently tactile, so I don't know if the button has been pushed. Quite annoying.
Michael List
Nightingale
Boca Raton, FL
Customer Rating:
11/10/2010
Adjustable ear piece could be a little more comfortable and fitting. It's either too tight and uncomfortable or too loose and comfortable.
Kenneth Vilcheck
Elliott Davis Investment Advisors
Greenville, SC
Customer Order #2290737 OfficeRunner Headsets
Customer Rating:
11/09/2010
Did not need to utilize the full 60-day free trial period offered by Headsets.com, for we discovered in less than a week that these new headsets are much better than the Plantronics we replaced.
Anthony Peterka
Harris Products Group(A Lincoln Electric Company)_
Mason, OH
Customer Rating:
11/09/2010
So far I like the OfficeRunner very much. I had the AT&T wireless headset and lifter and it was a bummer. I had feed back problems as I wear a hearing aid and there was a constant buzzing noise coming from the lifter. None of those problems are present with the OfferRunner. Great product. Easy to use and easy to install.
Jerry Plant
Mark I Asset Management, Ltd.
Oklahoma City, OK
OfficeRunner Wireless Headset Review
Customer Rating:
11/05/2010
The ear piece is tough to put on and isn't as comfortable as my previous Plantronics headset.

The sound quality delivered as promoted...
John Becker
Orchard Park, NY
Headset volume
Customer Rating:
11/04/2010
I love the feel of the headset--not as heavy as the Platonics; but caller have stated the volume THEY hear is not as loud as before--still trying to figure out if I have a setting wrong!
Debbie Bean
Tolsma Autobody & Towing
Caldwell, ID
Customer Rating:
11/04/2010
Love my new headset. It is so comfortable that I forget I'm even wearing it. I also like the sleek design. I had a short ear bud and wasn't sure about the longer ear piece but I like it. People can just point to my ear and people know I am on the phone.
Margaret Wood
Foulkeways
Gwynedd, PA
Great .
Customer Rating:
10/28/2010
I just completed my second day with this unit, and it really is pretty awesome. I am on a 60 day free trial, and at this point I don't see a reason to not purchase it. I was able to charge it up out of the box and get it ready for use in about 25 minutes. The sound quality is great! Nobody can tell that I am even on a headset, and some have even commented on the improved sound quality that it produces. I even walked outside my house to another house across the street just to test how far I could get away from the base, and my caller could still hear me clearly! Confort is a big thing with me, and I like how comfortable it is, especially with the flexibility of using either the over the ear or the over the head configuration, and the battery seems to be very good so far too. I thought it was a little pricey, but the quality seems to justify the cost. I have been a "speaker phone" guy for years beacuse of poor experiences in the past with other head sets, but they way things are going I will be converting to "headset guy" very soon!
Keith N
Denver, CO
great headset!
Customer Rating:
10/27/2010
headset works as advertised. good reception. One item: instructions should remind the user that the volume control direction (up/down)depends on which side you are wearing the headset on. This had me confused until I called your helpdesk
Peter Szmidt
Imperial Oil
ON
Sennheiser OfficeRunner
Customer Rating:
08/18/2010
The best thing about this headset is the range. I can go much further than my previous headset. The sound quality is also excellent and I can use it all day without needing to recharge it between calls. This is definitely the best wireless headset I've ever used. I would highly recommend it.
Nick Rintalan
Citrix
San Francisco, CA
Sennheiser the best ever....
Customer Rating:
05/27/2010
According to our inside sales associate who uses the headset, this is the best wireless headset she has ever had!
Chris Peitchinis
Tube-Mac Industries Ltd
Stoney Creek, ON
Great Headset!
Customer Rating:
05/26/2010
This is the first headset I've found that is comfortable to wear and easy to use. Sound quality both inbound and outbound is great. The set-up instructions were clear and concise. Make sure you get the handset lifter.
Ed Mani
Burkhalter Travel
Madison, WI
Review of Sennheiser OfficeRunner
Customer Rating:
05/14/2010
Love the design and the clear sound. LOVE that the charging time is less and that we can stay on for more than 8 hours at a time. Love the distance we can walk around with them. My boss has one and several people now have them in our office. The only negative is that they have a hard time (for some reason) figuring out how to place the ear piece on the charger. At least it gives me a good laugh!
Jennifer Reith
MVAP Medical Supplies, Inc.
Newbury Park, CA
Customer Rating:
05/08/2010
excellent wireless range. Easy installation. Like the new set
rudy kral
kenilworth media
richmond hill, ON
OfficeRunner Wireless Headset
Customer Rating:
04/28/2010
Very easy to use and comfortable compared to the old headsets that look like ear muffs.
Tara Lavea
Jameco Electronics
Belmont, CA
Sennheiser Headset Purchase
Customer Rating:
04/28/2010
The headsets work great. Easy to set-up and very quick service on shipping. The customer service rep. I spoke with was very professional and extremely helpful and friendly. Thank you for a great experience.
Gretchen Hathaway
Van Bortel Aircraft
Arlington, TX
User Review
Customer Rating:
04/21/2010
The headset is great. The sound quality is exceptional and the volume control makes it functional in a variety of settings. The only problem is with the pushbutton toggle from phone to headset. It sometimes takes 3 or 4 tries to get it to switch over. Fix that and you will have a great product.
James Schaffer
Schaffer Associates
Charlotte,
Awesome!
Customer Rating:
04/16/2010
On a scale of 1-10, this headset is an 11. I've never had a headset before, so nothing to compare this to, but its' awesome.
Steve Bisbing
IL
Stylish and efficient
Customer Rating:
03/24/2010
We love the cube! Very stylish and easy to replace the earpiece (it's magnetic).
Hugh Mills
Lykes Insurance Inc.
Winter Park,, FL
Must by for someone that needs to be mobile around the offic
Customer Rating:
03/17/2010
This is a awesome product. The distant is what amazes me. I can travel between floors and still talk on the phone. Execellent comfort and set up is a breeze. I would recommend this headset.
Greg Deike
PepsiCo
Plano, TX
Sennheiser is the best
Customer Rating:
03/17/2010
I have to comment on the new Sennheiser headset. It replaced one I've been using and that until now I had found to be totally satisfactory. But, the Sennheiser is headset and shoulders above any other I've used. Crystal clear sound quality - for both standard calls and the delightful feature of instant one touch over to Skype calls as well. I have yet to exceed the distance I can travel from my desk to other parts of our business campus - what a treat to keep the call going without interruption while I walk over to the next meeting. Thanks - the Sennheiser is the best.
Anthony Sandberg
OCSC Inc
Berkeley, CA
Highly recommend
Customer Rating:
03/02/2010
Very high quality and functional headset and I wonder how I did without it before now. I use it for long conference calls, but find I like using it for normal calls to because it frees up my hands and is easy on the neck muscles.

I tried several other headsets before landing on Sennheiser. It's a step above all the others. The fidelity of the earpiece and clarity of the mike are both markedly superior (I didn't think they'd be different until I tried the two most popular brands).

The Sennheiser unit is comfortable to wear for long periods (I used the padded earpiece with the loop that fits on my head). It has a mute button with subtle feedback so you know the call is muted, and good volume controls. The unit is easy to install and the battery lasts for hours. It also charges quickly.

It's a breeze to switch from phone use to computer use and it's outstanding for skype or other internet telephony applications. The headset also has huge range with no degradation of signal.

The base station is small and a aesthetically pleasant design and it's properly weighted so it doesn't slide around the desk. I'd like to think of something negative but I honestly can't.
Bob C
San Francisco, CA
Fantastic Headset
Customer Rating:
03/01/2010
I have been using it for the past month and it is by far and away the best headset for quality and ease of use I have ever owned in 20 years of using headsets.
Gary Gardner
Life and Wealth Advisors, Inc
Walnut Creek, CA
Personalize it
Customer Rating:
02/18/2010
I love that I can give this headset some personal flavor. Now no one steal my headset again :)
Juliane Grizzaffi
Phoenix, AZ

Product Purchase Options

Catalog #: 1697

Customer Rating:
OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 4.5 out of 5 by Customers (586 Reviews)
Manufactured by: Sennheiser
4.5 based on 586 reviews
615104180260
$319.95 $319.95
MSRP: $419.95
New
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

Compatibility Guaranteed

The OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ is compatible with 98% of all office phones! If you'd like for us to check your specific phone, just click below:

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What Customers Are Saying

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers

Customer Rating:
11/15/2013

We just started using the Headset earlier this week, but so far it is great!
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Customer Rating:
11/04/2013

Can't wait to use it!
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Customer Rating:
11/12/2013

Not the end user but I haven't received any complaints.
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Read All 586 Customer Reviews

Accessories for this product

Handset Lifters

Replacement Parts

Batteries

Feature Enhancing (3 Items)

Power Adapters (2 Items)

Cords and Connectors (18 Items)

Ear Cushions/Loops, Bands and Microphone Tips (6 Items)