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OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™

OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™
Want to wear it over-the-head or on-the-ear? The OfficeRunner does both!
OfficeRunner Essential
Bundle
Professional
Bundle
Productivity
Bundle
Up to 400 feet of Range Feature Included Feature Included Feature Included
Up to 12 hours of talk time Feature Included Feature Included Feature Included
Industry-Leading 2-Year Warranty Feature Included Feature Included Feature Included
Secure Digital Encryption Feature Included Feature Included Feature Included
Answer and end calls away from your desk Feature Included Feature Included
Voice dictation with Dragon NaturallySpeaking Feature Included
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Features at a glance

  • Our #1 bestselling wireless headset
  • Get more done around the office with best-in-class range of up to 400 feet
  • Intelligent Fast Charge means you'll get up to 12 hours of talk time in a one hour charge!
  • You're covered with an industry leading 2-year warranty
  • Convertible headset means you get two comfortable wearing styles - Over-the-Head and On-the-Ear
  • Protect your hearing with ActiveGard technology
  • Noise-canceling microphone filters out most unwanted background noise making your calls clearer and more professional
  • 64-bit digital encryption ensures your calls are kept safe and private
  • 100% compatible with your PC or Mac. Use your headset for Skype calls, webinars or even listening to music between calls!
  • Learn even more about the OfficeRunner and watch helpful setup guides here.
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Description

The OfficeRunner is our most popular, highest-rated and bestselling headset. With the OfficeRunner, you'll be able to talk comfortably up to 400 feet away from your phone. Plus, you'll have the satisfaction of knowing that your voice is coming through clearly to your callers thanks to the built-in noise-canceling microphone.

The OfficeRunner is backed by our compatibility guarantee. This headset works with 98% of all corded office phones. Also, this is our only wireless headset that includes a 2-year warranty. The OfficeRunner is built to last, and we'll stand by it every step of the way. And as always, you're covered by our FREE lifetime product support.

Not only does the OfficeRunner work with your office phone, it also works with your computer right out of the box. The OfficeRunner is certified for use with softphones from Cisco, Avaya, Microsoft, and others. It also works with popular VoIP services like Skype and Google Voice, and you can even listen to music between calls!

Looking to answer remotely from up to 400 feet? You'll need one of two accessories we offer: the ORL12 handset lifter or one of the direct-connect cables we offer (available for specific phone models only). Both options also offer Ring Notification, which alerts you to new incoming phone calls if you've stepped away from your phone. Never miss a call again with the OfficeRunner. Back to top

Technical Specifications

Manufacturer Sennheiser
Type Wireless
Wearing Style Convertible
Max Range / Cord Length 400 ft./120 m
Connector Type (view connectors) RJ9
Weight 0.78 oz.
Lines: (telephone products only) Not Applicable
Compatibility Works with your existing single- or multi-line corded phone
Microphone Noise-canceling
Earpiece Leatherette
Color Silver & Black
Special Technologies ActiveGard™
Warranty 2 Year Replacement
Battery Life 12-hour talk time
Reversible Yes
Handset Lifter Compatible Yes
Busy Light Compatible
Quick Disconnect No
DC Adapter Compatible Yes
Digital Encryption Yes
What's in the box? Headset, Deskphone Adapter/Charger, AC Charger, RJ9 Connector Cord, Earloops, Headband, USB Cord, Quick Start Guide, Digital Manual CD, Owner's Manual
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Customer Reviews

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers (132 Reviews)

Do you use this product? Write a Review!
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Headset Satisfaction
Customer Rating:
05/15/2013
I've been very happy with the fit. Yours is the only headset I've ever tried where the earpiece was small enough & adjustible enough to fit my tiny ear. The speaker could be a bit smaller, as it doesn't really fit tight inside my ear canal. But at least I can use this one & hear & be heard.
Randi Folkerts
United Suppliers, Inc.
Eldora, IA
Customer Rating:
04/25/2013
Service was great and headset is great.
Ronnie Wiederlght
The Insurance Exchange, Inc.
Stamford, CT
Great purchase!
Customer Rating:
04/19/2013
We have ordered from Headsets.com for over 10 years and have always been very pleased with the products and customer service we have received. Nice to see that some companies still believe in striving for "excellent" customer service.
Rebecca Douglass
Capital Management of the Carolinas
Charlotte, NC 28203, NC
Very Satisfied
Customer Rating:
04/06/2013
I can't tell you how much I like the Office Runner Headset. It is so comfortable and easy to operate. The Staff could not have been any more helpful than they were. Everytime I called, they were so friendly and went out of their way to accomodate me. Thank You very much for everything.
Charlene Sinclair
Avon Representative
Avella,, PA
A little disappointing
Customer Rating:
03/29/2013
I was really looking forward to this since everyone said it's the best of the best. Unfortunately I had to send it back because whenever I took it off the cube, it would turn on then right back off again. I spent hours on the phone with the help desk (who are amazing), but ultimately it had to be replaced. With both the old and replacement set, I constantly get people telling me that I'm breaking up. The whole reason I got this one is because my cheap old one did that and I didn't want to deal with it. The only thing I can think of is that I'm using it with a softphone on my laptop, so maybe the wireless connection in the office isn't strong enough? Anyway, I ended up ordering a bluetooth instead so I can be more mobile. We are keeping the set, though, since it did have such high reviews maybe someone else will have better luck.
Ellyn D
MUST BUY!!
Customer Rating:
03/21/2013
If you are even considering a headset this is a must!

Cant express how much this has changed our office.

Giving your hands the freedom to do what they need to do other than holding the phone. Walking around instead of having a cord holding you close to your desk is priceless

In a 12,000 sq ft warehouse we can walk OUTSIDE on the opposite end or in our neighbors warehouse and still pick up calls.

Its a little pricey at first but easily pays for itself in the first couple days.

Dont forget to charge it since you arent going to want to talk on the phone without it ever again! Spoiled YES!

Happy wireless customer!
Eric Nareshni
Supreme Power Inc
Placentia, CA
Customer Rating:
03/21/2013
I have to send it back because my computer does not plug into the headset and i cannot monitor live calls without this.
Brenda Smith
Baudville
Grand Rapids, MI
Off & Running with the Office Runner
Customer Rating:
03/20/2013
After accidently running over my CS50 with my trailer during a move (It was like losing a close friend), I upgraded to the Office Runner. The over the head set up works best for me. Call clarity is great. I am very happy.
Paul Shields
Frank Hawley
Jacksonville, FL
Wasn
Customer Rating:
02/19/2013
During my call I specicially wanted a headset that was fully functional with the phone. While the headset works, it does not fully intgrate with the Avaya phone which is completely frustrating.
John Cardot
Sonwil Distribution Center
Buffalo, NY
Customer Rating:
02/15/2013
Amazing customer service. I am truly impressed by the attitude and execution.
Bertram Edelstein
San Diego, CA
Worst Headset EVER!
Customer Rating:
02/13/2013
I bought this because of all the awesome reviews. I have had it for a couple of years and just replaced the battery. I find that I pick up the phone rather than use the headset because it picks up ALL the ambient sounds and I manage a children's dental practice.
Cyndi Wideman
Robert R Smith DDS
West Hollywood, CA
Awesome
Customer Rating:
02/01/2013
After getting my headset set up I have found it even better than I expected it would be... I love it.

Melinda
Melinda Dudley
Boise Physical Medicine & Rehab
BOISE , ID
Sound Quality and Range
Customer Rating:
01/29/2013
Having had long experience with the "other brand" of wireless headsets (whose name starts with "P"), I appreciate the upgrade in sound quality and range over those models. Our helpdesk associates can walk down the hall to ask questions and deal with PC's without dropping calls now. I only have one small gripe: the headset won't stay connected to the base station when it is attached to the headband. Very few of us use the headband, preferring the earhook, so this is usually not a problem.
Robin Gould
Assurity Life Insurance Company
Lincoln, NE
Probably wouldn
Customer Rating:
01/28/2013
I support about 35 people who use headsets. I've set up three or four of these and get consistent requests for help. I've found that the connection between the cradle and the headset is very particular--if you don't double check that it is charging, you will lose a charge int he headset overnight. I've witnessed this multiple times to at least three people. I would probably recommend this to users who were more confident about their headset understanding and skills.
Megan Juene
Computer Operator
Customer Rating:
01/22/2013
I have used headsets from your company for a long time. Your items have been the best I have ever used.
Laurie Hammond
Laramie County School District #1
Cheyenne , WY
Office Runnder
Customer Rating:
01/07/2013
So far it's been easy to use. I have had complaints of static and I can also hear. I was told it can't be near computer however it's necessary. Will try out for a week.
Cindy Strandberg
Pediatric Clinic Inc. P.S.
Longview, WA
The Office Runner
Customer Rating:
12/28/2012
I love this product, we now have 6 of these Office Runners and they are fantastic, they are easy to assemble and easy to use, Thanks for updating us to a new product!!!!!!
Janis Murray
Harford Primary Care
Bel Air, MD
Great Product!
Customer Rating:
12/13/2012
Got the Office Runner on a free 60-day trial. I've only had it for one day, but already love it! Now my employer wants to get one too. Very easy to setup and use. Highly recommended.
Miriam
Ephrata, PA
Customer Rating:
12/04/2012
This product is great and a lot easier to use then the other one I had. Thanks!!!!
Janis Murray
Harford Primary Care
Bel Air, MD
OfficeRunner Wireless Headset
Customer Rating:
10/25/2012
Siamak Mojdeh
VNA of Chittenden and Grand Isle Counties
Colchester , VT
wonderful product
Customer Rating:
10/03/2012
great sound quality
comfortable
shannon Lorence
Gossett Oral & Maxillofacial Surgery
New Braunfels, TX
Great headset
Customer Rating:
08/13/2012
Excellent quality and performance.
Jake Maki
DataOne Software
Beverly, MA
Great range on wireless headset
Customer Rating:
07/31/2012
I have been using Plantronics headsets for years. This headset has been a great asset to my handsfree time at work. I use it with the headband as the earpiece alone did not fit flush to my face so it felt like it was always going to fall off. I highly recommend this headset, with the receiver lift, with the headband... The range is excellent as well, as I can walk through my office (talking to myself my colleagues think... LOL) and even outside to the parking lot.
Kathy Oliver
Oliver Property Management
Watsonville, CA
Disappointed...
Customer Rating:
07/18/2012
First of all...the tootsie rolls in the box--Yippee! I was disappointed to find out after ordering the headsets they would require the receiver lift. I had that type before and it was a nightmare! So the headsets that I was so excited about sit in the box waiting to be sent back. I had hoped it would be a simple solution for us. I had a wireless headset before that didn't require the lift, but have been unable to find another. Any suggestions? I hate I didn't realize the lift was needed before I ordered them.
Tara
Hartford Family Dentistry
Hartford, AL
Great Headset!
Customer Rating:
07/17/2012
I've been using this headset for a little over a year now and love it. I have it hooked up to both my hardwired and soft phone and use it extensively on both.

I have used various wired and wireless headsets over the years and this one is easily the best of the lot.

My only issue with it is that I keep getting a nag screen about an available software update but it never seesm to what to let me download it.
Kevin Agard
Carlstadt, NJ
Office Runner
Customer Rating:
07/13/2012
This is a great headset, we order them for our clients and they love the quality.
Lisa Larsen
Gotham Telecom
Orangeburg , NY
Great headset but
Customer Rating:
05/04/2012
We use the officerunner with cisco 79xx and 89xx phones it's a great product but the earpiece is pure torture. Therefore I don't recommend this product.
bill webber
cleveland, OH
This group loves being able to just walk away
Customer Rating:
05/02/2012
Have not heard any complaints
Customer Service was great
Karen Hagen
Wisconsin Steel & Tube
Milwaukee, WI
very pleased
Customer Rating:
04/19/2012
I am very pleased with the new Office Runner. Sound quality is good. Easy to use. I love the magnet for charging.
todd kabes
san antonio weddings
San Antonio, TX
works very well
Customer Rating:
04/18/2012
worth the money, our salesman loves it.... used it to replace a gn netcom 9120 huge jump in quality and performance although range is about 20 feet shorter than the netcom.
Jason St. Hilaire
Vancouver Bolt & Supply
Vancouver, WA
Customer Rating:
04/16/2012
Directions were excellent for set up.
Nancy Basile
Checkpoint Technologies, Inc.
Tampa, FL
Love my new Headset and the Customer Service!
Customer Rating:
04/09/2012
I had this headset before and I received a call from Bren at Headsets.com asking about it's performance. I was not very impressed with the first headset I had and I relayed this information to him. He said that it sounded like the headset was defective and offered to give me a new one for free! I of course accepted and now that I have the replacement, I love it. The sound quality is clear and I don't have to reset it all the time.

I also happened to be ordering batteries for the headsets we have in our office online and Bren offered to place that order for me as well. The customer service at Headsets.com is top notch and I can't say enough good things about them!
Lia Bullock
Pittsford, NY
Office Runner Wireless Bundle
Customer Rating:
03/28/2012
I love my wireless headset. I wish it had someway to put a call on hold from the headset. If I answer the phone while down the hallway I have to run back to the office to put on hold and transfer. The wireless works well in the hallways and even out of the building, but if I enter a classroom which has block walls I loose reception. I love my office runner and the freedom it allows me in a very busy office.
Trina M
Hamlin PK-8
Hamlin, WV
Don
Customer Rating:
03/14/2012
I love my new headset! I am constantly answering the phone and waiting on customers in the office. I wear the headset all day which allows me to answer the phone even if I'm not at my desk, plus my neck and shoulder aren't all cramped up from trying to hold the phone to my ear while I'm trying to type on the computer. The headset has given me so much freedom and I don't know how I survived without it.
Angela Baker
Carrollton Utilities
Carrollton, KY
LOVE IT!!
Customer Rating:
02/23/2012
I have been using a variety of headsets for the past 19 years. Finally i found one that does everything I need. No more switching headsets. I'm glad i took the chance and ordered it.
Grace Harrington
Houston, TX
Customer Rating:
02/22/2012
Set up instructions were awesome. clear and easy to follow. however, hearing A LOT of reverb using the headset. Very disappointed
Sandra Reily
Rigging & Welding Specialists, Inc.
Baytown, TX
OfficeRunner Wireless Headset
Customer Rating:
02/20/2012
The OfficeRunner Headset is a pleasure to work with, durning my initial set-up I had to call Headset and they provided me with excellent intructions so that set-up was a breeze. The headset itself is very light & comfortable to wear I am wearing the over the head headset. Being able to work and walk hands free is wonderful. Adjusting the volume so that I am able to hear the caller has been somewhat of a challenge but this I am working through and it is becoming easier. All things considered I love it.
Gloria Hill
Cincinnati Works
Cincinnati, OH
Sherry - Risk Management
Customer Rating:
02/16/2012
I just received the lifter for my officerunner yesterday. Everything was easy to put together and get started using the office runner. I'm still trying different settings to accomidate me. Overall I like. I seem to be able to hear more clearly in this headset then the previous one I used (CS50). Thanks headset, your customer service is fantastic and a delight to work with. And a special thank you to Sheena and Jeannie (sorry for misspelling) they are the bomb.
Sherry Garcia
City of Columbus
Columbus, GA
My fault not Officerunners
Customer Rating:
02/03/2012
JD from tech support called me and walked me through the problem. Ignore my last review. Echo is gone. I thought I tried everything but clearly I had not. Thanks again.
Dustin Anderson
Scottsdale, AZ
Didn
Customer Rating:
02/03/2012
Lots of glowing comments on this board but I cant say this worked out as well. Its back to Plantronics for me. My clients are always complaining about hearing feedback and echoing. We use the ShoreTel 230 Voip phone systems. I do like the feature that will allow me to play something from the computer through the headset as opposed to my speakers but besides that this amounts to a $300 mistake.
Dustin Anderson
Scottsdale, AZ
Excellent product!
Customer Rating:
01/27/2012
We had no problem setting up the headset. Quick delivery and great customer service. The tootsie rolls were delicious!!
Ashley Gomez
Advanced Mobility
Ft. Worth, TX
headset review
Customer Rating:
01/19/2012
I really like my new headset so far. It has crystal clear reception that allows both me and my caller to hear each other without static. The headband is so comfortable I don't even notice I am wearing it. The only thing that I don't like is the inability to answer and end calls from a distance. I had a headset at a previous job that allowed this and it was wonderful.
Susan Stensch
UPEI Music Department
Charlottetown, PE
OMG, AMAZING!
Customer Rating:
01/16/2012
I've been in the customer service department for 6 yrs and I can truly say that our company should have invested in these headsets a long time ago. They are AMAZING. I can't see myself without it. Great reception, easy to use, AND WIRELESS!
Soey Narganes
Bio-Tissue,Inc
Miami, FL
Great for VOIP
Customer Rating:
01/12/2012
Recently changed my phone service from traditional wire/instrument to a computer based soft phone VOIP. After trying several options decided on this model. Very clear reception good range. Can leave the desk and even leave the building without losing contact. Good battery life, lasting 8-9 hours, but not the 12 advertised. On the other hand, it charges very quickly so putting the unit in the cradle over lunch and/or periodically handles the problem. Fairly comfortable, but unlike my old Plantronics, it does start to make my ear sore by the end of the day if I don't remove it during the day.
Tom Hasselstrom
The Hasselstrom Agency
Hillsboro, OR
Headset
Customer Rating:
12/27/2011
Range on the headset is amazing. Though,people on the other end state that they can hear the back ground really loud, is there a way to remedy this? Also, when turning on or off on headset, it pinches the ear..
Debra Baird
HEB
San Antonio, TX
Nice. -
Customer Rating:
12/20/2011
Leonard Pollard
Quality Mortgage Lending
Bolingbrook, IL
office runner
Customer Rating:
11/29/2011
Headset is great - instructions were missing how to turn headset ON - also missing how to set up for cisco 7945 - more instructions would have saved a helpdesk call
bill stamp
synergis
quakertown, PA
Customer Rating:
11/11/2011
I am enjoying my new headset. THE only inconvenience is that the ear piece continually falls off the speaker attachment. There should be a stronger mechanism to keep it locked in place.
Peter Dott
Northwestern Mutual
Westport, CT
Great Productd
Customer Rating:
11/10/2011
I was currently using a competitior product and was having trouble hearing the caller on the other end even though the volume was turned up all the way. The OfficeRUnner Wireless Headset is absolutely AMAZING!!! I can hear the caller and they can hear me and it fits comfortably on my head.
Anna Wells
Diverse Tech Services
indianapolis, IN
Incredible headseat, best one on the market!
Customer Rating:
11/08/2011
I've had all kinds of headsets in my career and thought that plantronics was the best, but no longer. The OfficeRunner is far above the rest and for a reasonable price in comparison to other products that are far less superior. It's comfortable, clear and error free in its operation. I couldn't be happier. My entire support team is outfitted with these and they love it. They are great for support calls, conference calls, webinars, online training, etc.
Brian Hubbard
Benefit Informatics
Jenks, OK
Pretty Good
Customer Rating:
11/04/2011
I have only been using the headset for about a day and my first comment would be that it seems to be pretty good. Sound and ease of operation and set up are fine. My only real complaint would be comfort. If you buy this product figure on using the headband as the ear pieces are garbage. They do not hold the headset tight to your head and the speaker has no padding at all. It is hard plastic against your ear and becomes uncomfortable almost immediately. But if you don't mind using the headband, this seems to be a good product.
Chuck Covell
Ossian, IA
Free Trial: Not Worth The Time
Customer Rating:
11/01/2011
I did not like the Office Runner at all. I had to call twice to get help on programming the ring tones in the headset. The ring is a very faint beep. When other phones rang in the office the headset would beep, excessive noise around the phone caused it to beep. Basically you have this annoying faint beep in your ear constantly.
The headset base was ok. For the money it is not as good as the older less expensive models.
U Miller-Ray
International Paper
Courtland, AL
My third OfficeRunner headset
Customer Rating:
10/28/2011
This is the third headset I've bought this year! I got one for myself first and now I've gotten one for both of my assistants. We love everything about them, especially the ability to run the computer sound into the headset. This is a fast-paced environment where mistakes can destroy us. The extra efficiency and comfort we've gained have been great.
Darin Mock
Merrill Lynch
Raleigh, NC
Efficient
Customer Rating:
10/13/2011
I feel more efficient. I am not tied to my desk and I am able to still get all of my calls. I really like it! I like the quality and I have not heard any complaints.
Judy Kimpe
Schwan
Marshall, MN
The headset I was waiting for!
Customer Rating:
10/13/2011
This is the first wireless headset that allows me to switch from computer dictation to phone calls successfully. The voice quality is good enough for accurate dictation, and the switching is easy and painless. Finally!
Scott Green
Academy Park Family Practice
Lakewood, CO
It
Customer Rating:
10/10/2011
I love it. Everyone in my office has tested mine and wants one now, too. I'm ordering two more now and possibly more later! It works great working between the computer and the phone and that's exactly what I needed. The rest of the office staff enjoy the light weight and the clarity.
Tina Perkins
Bradley J. Gadel, APLC
Alexandria, LA
Office Runner Headset
Customer Rating:
09/30/2011
I have only used my headset for one day, but do really like it. It is very light and has a clear sound. No feedback.
Al Thrash
Georgia Pacific
Montgomery, AL
LOVE THE OFFICE RUNNER
Customer Rating:
09/22/2011
VERY COMFORTABLE, WORKS GREAT WITH MY PHONE SYSTEM, EASIER TO INSTALL THAN PLANTRONICS.GREAT SOUND QUALITY, DID NOT HAVE TO ADJUST A THING. MAGNETIC BASE WORKS GREAT TO CHARGE, PLANTRONICS WAS HARD TO GET CONNECTORS TO CONNECT TO CHARGE. LOVE IT
LORI BARRY
YUMA COUNTY FCU
YUMA, CO
Not as good as the Plantronics
Customer Rating:
09/20/2011
Phone warrior...use it non-stop. The Plantronics was much more reliable, comfortable and stable.
Rob Horowitz
Residential
CHESTER, NY
Customer Rating:
09/09/2011
So far it works great. I am having a little problem using it behind the ear. I might try thr over the head piece.
William Briggle
Macaw Propeterties, Inc
Altamonte Springd, FL
Phenominal quality sound
Customer Rating:
08/10/2011
I was very impressed with how clearly I could hear my callers, right up to the 400' range. There was not static or interference. I was truly surprised and impressed.
Marsha Hallin
CTL
Shaker Hts, OH
Headset
Customer Rating:
08/09/2011
I love being able to get up and walk around! The only downside is I can't take the phone with me too so if I'm getting multiple calls I still have to stay at my desk as I can't put people on hold from the headset.
Janet Cunningham
Ace Iron & Metal
Columbus, OH
Great Product
Customer Rating:
08/05/2011
These headsets are great. The voice quality is clear, handset lifter works properly all the time, easy to setup and use. I have several customer service users that have switched to these headsets and I have heard nothing but praise. I now have the ability to be in my server room working on hardware while taking calls without fear of degredaded voice quality due to distance from base. Kudos on a product well designed. And yes we will be ordering more in the near future.
Maurice
Koller Enterprise, Inc.
Fenton, MO
Office Runner
Customer Rating:
08/01/2011
The proudct works great. We don't have any complaints about them.
Alisha Thomas
Reading Horizons
North Salt Lake, UT
receptionist
Customer Rating:
08/01/2011
So far I am enjoying the headset. Other than my ear being a little sore while getting used to it and adjusting the volume it seems to be working well. I still need feedback from those on the receiving end to check the clarity and volume, and for myself adjusting piece on my ear properly.
Sherrie Smiltey
Dr. Douglas K. MacLeod
Raleigh, NC
Less than impressed
Customer Rating:
07/27/2011
This headset is very visually pleasing but it lacks in functionality. The earpiece is very uncomfortable. I was on a 2 hour conference call the other day and couldn't wait to get the thing off my ear. I also don't like the fact that it just stops working at least once a month, if not more, and I have to unplug and plug it back in to reset it. This is another hassle because the cover over the back is very difficult to get on and off. The sound quality and range are very good though. I believe that is the only saving grace.
Lia
Pittsford, NY
Customer Rating:
07/26/2011
Unit is working well at this point. I like being able to link with my computer as well. What I don't like is that it does not appear that I can use the speaker phone function on my phone when this is hooked up.
Chuck Marks
Marks Insurance Agency, Inc.
Apalachicola, FL
Great, but how about Goggle Voice
Customer Rating:
07/06/2011
These are great units, but can they work with Google Voice?
Richard McCoy
Lopez Island Pharmacy
Lopez Island, WA
Awesome product!
Customer Rating:
07/06/2011
This is such a great headset. It is lightweight, great controls for volume. The look is sleek and professional. It was relatively easy to set up and the instructions are easy to follow!!!
Mary Price
DPR Construction
Phoenix, AZ
Cordless Headset
Customer Rating:
06/29/2011
I love the hands free and cordless headset. Also, being able to walk around my office and still be able to talk on the phone. Thank you.
Nikki Fowler
MTH Information Solutions
Spartanburg, SC
Overall good sound; hard to wear unless you use the headband
Customer Rating:
06/24/2011
Other than a little reverb, the sound is good. It is very comfortable when you use the headband, but is loose and wobbly if you just use the ear loop. I much prefer the Plantronics earloop.
Matt Marcus
Boca Raton, FL
Great Headset
Customer Rating:
06/23/2011
We're an IT based company, and were in need of a good quality headset. Sennheiser delivered. The headset with additional receiver lifter is a must have. We have a large office and was in need of the 400 ft range. Quality of build and operation are flawless. Headset is comfortable. Well worth the money we spent!
IT Department
SBI Technologies Corp
Columbia, MD
Thrilled with product and customer service.
Customer Rating:
06/09/2011
Expected a catch to the free trial - but there wasn't one. Having tried it I now know why, the product is great. Cons: lifter should be included, don't know how it would work without it.
Wish it came with the call indicator light.
The "button" on the cube is easily scratched by my fingernails.
Pros: Easy set-up.
Allows me so much more freedom!
Easy to use.
Sound quality great.
With most businesses having to do more with less, this small investment gives me the freedom to get more things accomplished throughout most of our facility. I'm all about value and this is a great one. Would recommend (and have!) in a heartbeat. Customer service is impeccable and FUN!
Martica Pitt
South Trail Fire & Rescue Service District
Fort Myers, FL
Unfortunately must return.
Customer Rating:
05/27/2011
I'm sorry, but after using the headset for a day, it doesn't seem to have the clarity that I require. I have asked for a RMA # to return.
Julia Turco
JBC Industries
Berkeley Heights, NJ
Office Runner
Customer Rating:
05/26/2011
We absolutely love this headset. I have purchased it for several individuals in our department.
Lance Mille
CTB McGraw-Hill
Monterey, CA
Could do a lot better...
Customer Rating:
05/20/2011
This headset does have great sound quality, but the charging station is awkward, the over-the-ear attachments are uncomfortable and mostly unusable and the headset doesn't tell you when your phone is ringing. If I had it to do all over again, I wouldn't.
Kathleen
ON
Customer Rating:
05/20/2011
The product is great...more importantly the support staff of headsets.com is fantastic. I called in several times to get assistance and every time they help me in an efficient manner.
Jerry Green
DJ Co-Ops
Valencia, CA
Doesn
Customer Rating:
05/17/2011
I ordered your wireless headset with the 60 day free trial. Once I got the product I immediately began about setting it up. After about a half hour of frustration and the cost of a splitter, I called tech support to find out this headset doesn't work with cordless telephones. It doesn't say anywhere in the marketing materials that you need a "corded" phone to use this product. This was a huge waste of my time.
M Lefebvre
Exeter, RI
A new standard in headsets
Customer Rating:
05/09/2011
I have had many headsets over the years and have noticed gradual improvements. My first two wireless headsets were okay but not always so reliable. The OfficeRunner is a big step forward. The sound is great, but more imporantly, people don't know that I am on a headset. I also love the dual capability with my computer for those occasional skype calls.
Peter Landau
Chicago, IL
Senheiser Office Runner
Customer Rating:
05/06/2011
I've been using this for 3 days and so far, I love it.
Tammy Dicken
Phillip A. Sharp Middle School
Butler, KY
Sennheiser
Customer Rating:
04/21/2011
Not happy with the ear piece. Not very comfortable when you wear eyeglasses. I called to request a different over the ear piece and was sent these foam covers, not very comfortable either. After spending 30min trying to repackage it for shipping. I going back to plantroincs. Sleek look however the ear peace needs to be designed, I can't deal with it.
Tracy B
So Cal Heart Spec
Pasadena, CA
Customer Rating:
04/19/2011
I love the headset. Althought, it could use some improvements. One being the time it takes the headset to connect with the call.Two- the ear loop.
Margarita Martinez
Tyco Thermal Controls
Menlo Park, CA
Loving It
Customer Rating:
04/19/2011
It fits perfectly, I've used several wireless headsets and they don't fit my ear very well. The officerunner is very light, sometimes I forget I have it on. I can barely feel it
liz holman
Drs. Richardson and Monroe DDS
Little Rock, AR
OFFICE MGT
Customer Rating:
04/13/2011
I LOVE EVERYTHING ABOUT MY HEADSET!!!
JEANNIE GRANTHAM
R GORDON MOWRY, M.D.
Mobile, AL
Office Runner for Home Office
Customer Rating:
04/06/2011
I love everything about it. I can move around freely throughout my office and home and never miss a call. Clarity is very clear no matter where I am within my house. Very comfortable to wear. I use the over the ear style. Very light weight.
Tony Burgmeier
Thermo Fisher Scientific
Dubuque, IA
Headsets
Customer Rating:
03/25/2011
So far I like the Headsets, I have no complaints.
Dee Jenkins
Peoples Water Service Company
Towson, MD
Easy Set-up
Customer Rating:
03/24/2011
When I heard a dial tone after just a few minutes of set-up, I couldn't believe how easy it was! I thought to myself, really? That's it??? Wow.
L Hanchett
Beaverton, OR
Customer Rating:
03/24/2011
Does not hurt dispatch's ear, like the other brand (and the battery is holding a charge).
Judy Peter
Olson Explosives, Inc
Decorah, IA
Office Runner
Customer Rating:
03/16/2011
I recently bought an Office Runner headset. I had a very good experience with the customer rep, Bren. He was very informative and helpful! I didn't have to wait long to receive the product. It came 3 days later. I called recently to ask a technical question and spoke with Leah. She was very patient as we troubleshooted the problem I had. When I originally set up the headset and lifter, I had to "teach" the headset to recognize the ringing of the phone. Evidently, I did not do it properly and the headset repeatedly failed to signal me when the phone rang. Plus, I have roll over phone lines and the headset would never signal me when those lines rang. Leah walked me through the recognization of the ringing again and since then, I have had no problems with the headset alerting me to calls. The only change I would make in the design of the headset would be to make the mouthpiece a flexible plastic so that I could bend it away from my face.
Nancy Wallace
KIBBY CHIROPRACTIC CENTER
crofton, MD
Customer Rating:
03/11/2011
This headset is absolutely the best I have used. It has excellent reception with no muffled sound. Would hight recommend it to fellow employees!!!
Cyndi Flores
Kingsville Fire Department
Kingsville, TX
OfficeRunner
Customer Rating:
03/06/2011
Pros: very light, very comfortable, very clear sound (transmit & receive) over voip phone. Excellent headset for telephone use.
Cons: does not work as anywhere near as well as a $45 Logitech headset for Dragon Dictate (10+ year user, tried all the training tricks)
NOTE: X-Lite voip (v3 and v4)and OfficeRunner do not have a compatible hookswitch feature.
Dan D
Portland, ME
Good sound quality
Customer Rating:
03/01/2011
The sound quality is excellent! 5 points! I can no longer use my flashing light that lets people know I am on the phone which is a point off. It does not have an in the ear gel which means I have to wear it over my head as the ear loop is very uncomfortable. This is another point off. If it wasn't for the AWESOME sound quality I would chuck it out the window and go back to the plantronics.
Cyndi Wideman
Robert R Smith DDS
West Hollywood, CA
Less than one week
Customer Rating:
02/22/2011
Not too sure about this headset. Lifter is quieter, has sleek look. Does not sit in base well for recharging and already had to call for tech support and was told that the headset and base lost it's connection and would have to reboot. Then was informed that "this may happen once a month or even a few times a week, just like your computer. All headsets have this happen" When I pointed out that the headsets we've had for 4 1/2 years have not needed it and if my computers had this happen I would be calling my IT people to fix it. The answer was "it just happens, they all do it. it's electronic equipment." At this point I am very glad it is a 60 free trial. I will certainly be keeping the box for return until I see how this goes.
Janet Asdell
Mark D Berman, DDS & Associates, PC
Clinton Township, MI
ABSOLUTELY LOVE IT !!!!!!!!!
Customer Rating:
02/18/2011
We received a post card in the mail to try the product and we have been looking at going with a wireless headset, so we decided to give this one a shot. Just got it in today set it up in 10 mins and was on my way to wireless talking. Excellent product and absolutely love it. It has given me the freedom to answer the phone any where in our office with out having to run and cut corners to get to one. I even can answer when I'am out side smoking or in the warehouse pulling equipment. Great product and highly recommended.
Edwin Yule
Pinnacle Protection
Lubbock, TX
Customer Rating:
02/11/2011
I AM VERY HAPPY WITH THE CLARITY OF THE SOUND,THE RANGE IT COVERS, AND THAT I CAM GO ALL DAY WITHOUT RECHARGING THE UNIT.
KEN KIRKMAN
GUNDIES INC
BELLINGHAM, WA
OfficeRunner, a nice wireless headset
Customer Rating:
02/11/2011
Overall it's a nice headset, initially had to play a bit with the mic setting as the default appeared too low for people to hear. Range appears to be fairly good as well. So far so good.
John Akermanis
William J Sutton & Co Ltd.
Toronto, ON
I am VERY satisfied
Customer Rating:
01/28/2011
This product is far superior to the Plantronics USB headsets. The comfort, volume in the ear, sound quality, and design and desktop foot print are all superior.
Tony Charuvastra
New York, NY
Customer Rating:
01/26/2011
I'm still playing with and getting used the the headset but so far so good. I really like being handsfree and able to type while I talk.
Kim Cherryhomes
Vick, Carney & Smith
Weatherford, TX
Customer Rating:
01/18/2011
Expensive but the sound quality is great. Very comfortable to wear. Range in the office is excellent.
Murray Robertson
Kingston, ON
Great Customer Service
Customer Rating:
01/16/2011
Your company rep was very helpful in assisting with product selection. Product arrived in good condition and your company rep was very helpful in assisting with the installation.
Jim Wilkerson
James D Wilkerson, Jr P A
West Palm Beach, FL
A great way to simplify
Customer Rating:
01/14/2011
I use the office runner both to answer my phone and to work my voice dictation software. The voice quality is amazing and it is freed up my hands to work.
Bill Cato
Frontier adjusters
Aurora, CO
Great for Dragon Naturally Speaking and Phone
Customer Rating:
01/10/2011
I've used the wired Sennheiser ME3 microphone (and a variety of other microphones) with Dragon Naturally Speaking for years. Every prior headset/microphone solution presented a comfort problem, lower than expected performance with Dragon, and/or the inevitable cord becoming wrapped around a chair caster wheel. This device has cured the above-listed problems for me.

For Dragon Naturally Speaking users ~ I got a score of 25 during the Dragon setup with this microphone (highest I've ever accomplished) and the dictation results have been phenomenal.

Not only are the dictation results great, but I find it very useful to feed computer sounds to the headset...including music from music players.

I didn't purchase a phone lifter because I thought I wouldn't need it...but the convenience of the headset is so great, I'm actually changing my phone habits in favor of using the headset rather than other devices/means.

To be fair, the quality of music playback from the computer to the headphone seems to lack depth, but that actually helps me work without feeling like I'm at a live concert...more like having some music on in the room for background but with the benefit that nobody else can hear it.
Dawson Lightfoot
Plano, TX
Prefer the plantronics
Customer Rating:
12/27/2010
I have had both the Plantronics and the Sennheiser. The Plantronics is more comfortable on the ear and the hand up button is easier to push. Both good, but I would recommend the Plantronics over the Sennheiser. All other functions including call quality is the same.
Jarred Kaplan
541 5th ave south, FL
Customer Rating:
12/22/2010
Fidelity and range appear fine. I'm not real crazy about the necessity of turning earpiece on every time I pick it up to use. Definately do not like the way the earpiece hangs from my ear and I will probably not keep the unit for that reason. I am trying to give it every chance but it's not looking good at this point.
Corbin Shouse
Spring, TX
Customer Rating:
12/17/2010
The headset has great sound and an excellent feel to the controls. I am still getting adjusted to a different ear loop.
John lyon
Brea , CA
Customer Rating:
12/14/2010
The headset is great!
Daphne Fleury
Cohen Steel Supply
Concord, NH
Unreal
Customer Rating:
12/08/2010
I've used headsets in an office setting for 20 years. I've used the original Plantronics corded headset, several of their wireless headsets as well as GN Netcom. I've never been thrilled because I am SOOOOOOO PICKY! Not anymore. This exceeded my expectations! Thanks for hounding me with your E-mails regarding the Office Runner. It's perfect in every way from looks to functionality.
Gary Manata
ASAP Graphics
Carlsbad, CA
OfficeRunner comfortable but with poor headset button
Customer Rating:
11/23/2010
Base unit is well designed and with a very comfortable ear piece. Despite claims, there is no improvement in my range as compared with my well-worn Plantronics CS55. The one negative in design is that the headset button is not sufficiently tactile, so I don't know if the button has been pushed. Quite annoying.
Michael List
Nightingale
Boca Raton, FL
Customer Rating:
11/10/2010
Adjustable ear piece could be a little more comfortable and fitting. It's either too tight and uncomfortable or too loose and comfortable.
Kenneth Vilcheck
Elliott Davis Investment Advisors
Greenville, SC
Customer Order #2290737 OfficeRunner Headsets
Customer Rating:
11/09/2010
Did not need to utilize the full 60-day free trial period offered by Headsets.com, for we discovered in less than a week that these new headsets are much better than the Plantronics we replaced.
Anthony Peterka
Harris Products Group(A Lincoln Electric Company)_
Mason, OH
Customer Rating:
11/09/2010
So far I like the OfficeRunner very much. I had the AT&T wireless headset and lifter and it was a bummer. I had feed back problems as I wear a hearing aid and there was a constant buzzing noise coming from the lifter. None of those problems are present with the OfferRunner. Great product. Easy to use and easy to install.
Jerry Plant
Mark I Asset Management, Ltd.
Oklahoma City, OK
OfficeRunner Wireless Headset Review
Customer Rating:
11/05/2010
The ear piece is tough to put on and isn't as comfortable as my previous Plantronics headset.

The sound quality delivered as promoted...
John Becker
Orchard Park, NY
Headset volume
Customer Rating:
11/04/2010
I love the feel of the headset--not as heavy as the Platonics; but caller have stated the volume THEY hear is not as loud as before--still trying to figure out if I have a setting wrong!
Debbie Bean
Tolsma Autobody & Towing
Caldwell, ID
Customer Rating:
11/04/2010
Love my new headset. It is so comfortable that I forget I'm even wearing it. I also like the sleek design. I had a short ear bud and wasn't sure about the longer ear piece but I like it. People can just point to my ear and people know I am on the phone.
Margaret Wood
Foulkeways
Gwynedd, PA
Great .
Customer Rating:
10/28/2010
I just completed my second day with this unit, and it really is pretty awesome. I am on a 60 day free trial, and at this point I don't see a reason to not purchase it. I was able to charge it up out of the box and get it ready for use in about 25 minutes. The sound quality is great! Nobody can tell that I am even on a headset, and some have even commented on the improved sound quality that it produces. I even walked outside my house to another house across the street just to test how far I could get away from the base, and my caller could still hear me clearly! Confort is a big thing with me, and I like how comfortable it is, especially with the flexibility of using either the over the ear or the over the head configuration, and the battery seems to be very good so far too. I thought it was a little pricey, but the quality seems to justify the cost. I have been a "speaker phone" guy for years beacuse of poor experiences in the past with other head sets, but they way things are going I will be converting to "headset guy" very soon!
Keith N
Denver, CO
great headset!
Customer Rating:
10/27/2010
headset works as advertised. good reception. One item: instructions should remind the user that the volume control direction (up/down)depends on which side you are wearing the headset on. This had me confused until I called your helpdesk
Peter Szmidt
Imperial Oil
ON
Sennheiser OfficeRunner
Customer Rating:
08/18/2010
The best thing about this headset is the range. I can go much further than my previous headset. The sound quality is also excellent and I can use it all day without needing to recharge it between calls. This is definitely the best wireless headset I've ever used. I would highly recommend it.
Nick Rintalan
Citrix
San Francisco, CA
Sennheiser the best ever....
Customer Rating:
05/27/2010
According to our inside sales associate who uses the headset, this is the best wireless headset she has ever had!
Chris Peitchinis
Tube-Mac Industries Ltd
Stoney Creek, ON
Great Headset!
Customer Rating:
05/26/2010
This is the first headset I've found that is comfortable to wear and easy to use. Sound quality both inbound and outbound is great. The set-up instructions were clear and concise. Make sure you get the handset lifter.
Ed Mani
Burkhalter Travel
Madison, WI
Review of Sennheiser OfficeRunner
Customer Rating:
05/14/2010
Love the design and the clear sound. LOVE that the charging time is less and that we can stay on for more than 8 hours at a time. Love the distance we can walk around with them. My boss has one and several people now have them in our office. The only negative is that they have a hard time (for some reason) figuring out how to place the ear piece on the charger. At least it gives me a good laugh!
Jennifer Reith
MVAP Medical Supplies, Inc.
Newbury Park, CA
Customer Rating:
05/08/2010
excellent wireless range. Easy installation. Like the new set
rudy kral
kenilworth media
richmond hill, ON
OfficeRunner Wireless Headset
Customer Rating:
04/28/2010
Very easy to use and comfortable compared to the old headsets that look like ear muffs.
Tara Lavea
Jameco Electronics
Belmont, CA
Sennheiser Headset Purchase
Customer Rating:
04/28/2010
The headsets work great. Easy to set-up and very quick service on shipping. The customer service rep. I spoke with was very professional and extremely helpful and friendly. Thank you for a great experience.
Gretchen Hathaway
Van Bortel Aircraft
Arlington, TX
User Review
Customer Rating:
04/21/2010
The headset is great. The sound quality is exceptional and the volume control makes it functional in a variety of settings. The only problem is with the pushbutton toggle from phone to headset. It sometimes takes 3 or 4 tries to get it to switch over. Fix that and you will have a great product.
James Schaffer
Schaffer Associates
Charlotte,
Awesome!
Customer Rating:
04/16/2010
On a scale of 1-10, this headset is an 11. I've never had a headset before, so nothing to compare this to, but its' awesome.
Steve Bisbing
IL
Stylish and efficient
Customer Rating:
03/24/2010
We love the cube! Very stylish and easy to replace the earpiece (it's magnetic).
Hugh Mills
Lykes Insurance Inc.
Winter Park,, FL
Must by for someone that needs to be mobile around the offic
Customer Rating:
03/17/2010
This is a awesome product. The distant is what amazes me. I can travel between floors and still talk on the phone. Execellent comfort and set up is a breeze. I would recommend this headset.
Greg Deike
PepsiCo
Plano, TX
Sennheiser is the best
Customer Rating:
03/17/2010
I have to comment on the new Sennheiser headset. It replaced one I've been using and that until now I had found to be totally satisfactory. But, the Sennheiser is headset and shoulders above any other I've used. Crystal clear sound quality - for both standard calls and the delightful feature of instant one touch over to Skype calls as well. I have yet to exceed the distance I can travel from my desk to other parts of our business campus - what a treat to keep the call going without interruption while I walk over to the next meeting. Thanks - the Sennheiser is the best.
Anthony Sandberg
OCSC Inc
Berkeley, CA
Highly recommend
Customer Rating:
03/02/2010
Very high quality and functional headset and I wonder how I did without it before now. I use it for long conference calls, but find I like using it for normal calls to because it frees up my hands and is easy on the neck muscles.

I tried several other headsets before landing on Sennheiser. It's a step above all the others. The fidelity of the earpiece and clarity of the mike are both markedly superior (I didn't think they'd be different until I tried the two most popular brands).

The Sennheiser unit is comfortable to wear for long periods (I used the padded earpiece with the loop that fits on my head). It has a mute button with subtle feedback so you know the call is muted, and good volume controls. The unit is easy to install and the battery lasts for hours. It also charges quickly.

It's a breeze to switch from phone use to computer use and it's outstanding for skype or other internet telephony applications. The headset also has huge range with no degradation of signal.

The base station is small and a aesthetically pleasant design and it's properly weighted so it doesn't slide around the desk. I'd like to think of something negative but I honestly can't.
Bob C
San Francisco, CA
Fantastic Headset
Customer Rating:
03/01/2010
I have been using it for the past month and it is by far and away the best headset for quality and ease of use I have ever owned in 20 years of using headsets.
Gary Gardner
Life and Wealth Advisors, Inc
Walnut Creek, CA
Personalize it
Customer Rating:
02/18/2010
I love that I can give this headset some personal flavor. Now no one steal my headset again :)
Juliane Grizzaffi
Phoenix, AZ

Product Purchase Options

Catalog #: 1697

Customer Rating:
OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers (132 Reviews) 09
$319.95
MSRP: $419.95
For Volume Purchasing, call Jordan at 1-800-319-7315. Or email bulkorders@headsets.com for a quick, personal response.

Compatibility Guaranteed

The OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ is compatible with 98% of all office phones! If you'd like for us to check your specific phone, just click below:

Click here and a Headset Specialist will respond within 2 business hours!

What Customers Are Saying

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Essential Bundle™ was rated 09 out of 10 by Customers

Customer Rating:
04/16/2010

On a scale of 1-10, this headset is an 11. I've never had a headset before, so nothing to compare this to, but its' awesome.
Read Full Review

Customer Rating:
01/12/2012

Recently changed my phone service from traditional wire/instrument to a computer based soft phone VOIP. After trying several options decided on this model. Very clear reception good range. Can...
Read Full Review

Customer Rating:
04/06/2011

I love everything about it. I can move around freely throughout my office and home and never miss a call. Clarity is very clear no matter where I am within my house. Very comfortable to wear. I...
Read Full Review

Read All 132 Customer Reviews

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