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OfficeRunner Wireless Headset from Sennheiser - Professional Bundle™

OfficeRunner Wireless Headset from Sennheiser - Professional Bundle™
OfficeRunner Wireless Headset Professional Bundle
OfficeRunner Essential
Up to 400 feet of Range Feature Included Feature Included Feature Included
Up to 12 hours of talk time Feature Included Feature Included Feature Included
Industry-Leading 2-Year Warranty Feature Included Feature Included Feature Included
Secure Digital Encryption Feature Included Feature Included Feature Included
Answer and end calls away from your desk Feature Included Feature Included
Voice dictation with Dragon NaturallySpeaking Feature Included

Features at a glance

  • Our #1 bestselling wireless headset
  • Get more done around the office with best-in-class range of up to 400 feet
  • Intelligent Fast Charge means you'll get up to 12 hours of talk time in a one hour charge!
  • You're covered with an industry leading 2-year warranty
  • Convertible headset means you get two comfortable wearing styles - Over-the-Head and On-the-Ear
  • Protect your hearing with ActiveGard technology
  • Noise-canceling microphone filters out most unwanted background noise making your calls clearer and more professional
  • 100% compatible with your PC or Mac. Use your headset for Skype calls, webinars or even listening to music between calls!
  • 64-bit digital encryption ensures your calls are kept safe and private
  • Includes the ORL 12 handset lifter so you can answer and end calls away from your desk. You'll be truly free to roam
  • Learn even more about the OfficeRunner and watch helpful setup guides here.
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The OfficeRunner Wireless Headset is our most popular wireless headset. This Professional Bundle adds the most popular headset accessory to deliver the ultimate in productivity. The included ORL 12 handset lifter enables you to answer and end calls up to 400 feet from your desk. With this Professional Bundle you're truly free to roam about your office without fear of missing a call.

In addition to up to 400 feet of range, the OfficeRunner Professional Bundle offers you all of the same great features that have made the Essential Bundle our most popular headset. You're able to talk on the phone all day with a battery life of up to 12 hours. Your conversations are kept private with digital encryption. The headset itself can be worn over-the-head or on-the-ear, whichever you prefer. And of course, you're fully covered by Sennheiser's industry-leading 2-year warranty.

With just one headset, you can take telephone calls, Skype calls, work on voice dictation and even listen to your favorite music. The OfficeRunner is the ultimate multi-function wireless headset and makes it look easy with just 3 buttons.

30% of Customers who order the OfficeRunner Essential Bundle end up ordering the ORL 12 handset lifter. Save yourself the time and order the Professional Bundle today.

The OfficeRunner is backed by our compatibility guarantee and a 2-year warranty. This headset works with 98% of all corded office phones. Order it, try it, love it! You've nothing to lose because you can always return the headset within 60 days for a prompt and courteous refund or exchange. Back to top

Technical Specifications

Manufacturer Sennheiser
Type Wireless
Wearing Style Convertible
Max Range / Cord Length 180 - 590 ft (depending on office setup)
Connector Type (view connectors) RJ9
Weight 0.78 oz.
Lines: (telephone products only) Not Applicable
Compatibility Works with your existing single- or multi-line corded phone
Microphone Noise-canceling
Earpiece Leatherette
Color Silver & Black
Special Technologies ActiveGard™
Warranty 2 Year Replacement
Battery Life 12-hour talk time
Reversible Yes
Handset Lifter Compatible Yes
Busy Light Compatible
Quick Disconnect Not Applicable
DC Adapter Compatible Yes
Digital Encryption Yes
What's in the box? Headset, Deskphone Adapter/Charger, AC Charger, RJ9 Connector Cord, Earloops, Headband, USB Cord, Quick Start Guide, Digital Manual CD, Owner's Manual, ORL 12 Lifter
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Customer Reviews

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Professional Bundle™ was rated 09 out of 10 by Customers (278 Reviews)

Do you use this product? Write a Review!
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A small problem
Customer Rating:
The headset works great with the phone but there is no audio when connected to the computer. We have checked the volume on the computer but it still does not work. What do we need to do to use this functionality so we can use it in both places.
Jennifer Thomas
Rancho Santa Margarita, CA
Customer Rating:
Everything from customer service to how the package arrived was perfect! Thanks for your help - always my pleasure to work with Headsets.com
Beth Styrcula
Summit Dental Lab
Waco, TX
New Headset
Customer Rating:
We love it and definitely needed an upgrade.
Sue Gillette
Coastal Eye Care, PA
Ellsworth, ME
Pretty good
Customer Rating:
I appreciate that it isn't heavy on my head. The volume is a bit low in the ear piece. The printed instructions were good.
Overall, fairly well pleased.
Pamela Clark
High Tech Signs
Salt Lake City, UT
Customer Rating:
I received headset on the 24th of October. It is ok. The only thing I wish the volume was louder.
Colkmire-Uthe Sierra
Eagle Wolf Canyon, LLC
Colorado Springs, CO
officerunner orer
Customer Rating:
quick turn-around and everything was accurate. Had a special request and Customer service took care of it, no problem.
Great company!
Steve Lowery
Napa Valley Unified School District
Napa, CA
Customer Rating:
Great product from a great company!
Lena Weber
Boise Cascade
Woodinville, WA
Customer Rating:
Toni LaBollita
Industrial Coverage
Pat, NY
Love it!
Customer Rating:
This has given me the freedom to move away from desk and not worry about whether I am missing phone calls.
Hall Kimberly
Goal Zero LLC
Bluffdale, UT
Customer Rating:
Tim Wily
Dolassville, TX
Customer Rating:
So far the head sets work well and is doing what we needed them to do. Send me some Tootsie Rolls we love them.
Donal Bivins
Specification Rubber Products, Inc.
Alabaster, AL
Great customer service!
Customer Rating:
Every time I talk to someone on the Headsets customer service desk, I get really good, clear help and advice. Thank you for executing real customer service, not just talking about it!
Katherine Davis
Tacoma, WA
Head Set
Customer Rating:
I am really enjoying the new headset, it has better range than my last head set. It has good clear sound and volume ranges. It was easy to set up and has a very modern design. The only thing I am struggling with is the ear pieces. The small is too small and pinches and the large is too large and flops around. I am currently using the bendable ear piece to see if that works any better. I am not at all interested in trying the "over the head" set up. Overall I am very happy with this product.
Chevonn Haselhan
Ministry of Justice, Community Corrections
Williams Lake, BC
Customer Rating:
Working well so far!
Jennifer Davie
Hopkins Schools
Hopkins, MN
Customer Rating:
bernice butler
Soil and Water Conservation Committee
Montgomery, AL
Customer Rating:
So far the headset seems like it will work well at our office. I will be returning your handset lifter. Please let me know the price without the added item. If you would like it returned right away you could send a prepaid label.
Marcia Wheeler
Dr. Carl L. Weston
Orlando, FL
Customer Rating:
Works ok but not compatible with my old phone system
Review for Headsets
Customer Rating:
They have been working out great in the office. Staff love the freedom and ability to move around and not be "tied" to the desk.
Lillie Wilson
NorthKey Community Care
Covington, KY
Customer Rating:
Great Service
Customer Rating:
I needed a really, really good headset for my colleague, who is very particular about everything. I contacted Headsets.com and spoke with a highly professional person who found exactly what I wanted! My colleague is very happy, and so am I.
Corwin Marbly
Wells Fargo Private Bank
Chicago, IL
Customer Rating:
We are not happy with the product. It is slow in picking up the call. We were looking for something a little more up to date. We would purchase it for $100. if not we will be returning the product.
Vivian Rottger
Old Monroe Lumber Co
Old Monroe, AL
Customer Rating:
Today was my first day using the new headset. I am pleased at this point, and have not received any negative comments regarding static on the opposite side of the line. HOwever, my only downfall is that this component is not companitble with pairing with a cell phone. Do you have any other brands that may be compatible?
Office Runner
Customer Rating:
Excellent :)
Rosa Maria Garcia
AZ Gastroenterology
Tucson , AZ
Customer Rating:
Love this system
Sinatra Paul
Western Group, Inc
Colorado Springs, CO
To keep in touch!
Customer Rating:
We started testing out the Sennheiser Headset two days ago. There's no problem at all that we can mention for now. No problem with the set up. We have not install the lifter but will do so in the next few days. Thank you so much for sending the unit out to us in good time!
Anna Wong
Dr. Daniel K. C. Wong,Inc.
Maple Ridge, BC
Headsets Review
Customer Rating:
They are great! Thank you!
AND your service rep who took the order was so professional and pleasant to speck with! By the way, loved the candy in the bottom of the box! Best way to a lady's heart is through Chocolate!
Mary Kay Gavitt
Mason Public Schools
Mason, MI
Customer Rating:
We seem to be getting a lot of reverb., an big echo of our own voice, when we are at the desk. When we step away the sound is clear. How can we fix that?
Christine Weiner
St. Maria Goretti School
Schiller Park, IL
Customer Rating:
This is an excellent product and I look forward to great business connection
Odeneal Deborah
Ella Flagg Young School
Chicago, IL
looks sleek
Customer Rating:
We are pleased with the headset so far. There is one issue that could use some improvement. The comfort of the around the ear piece could be more versatile. It is hared to find a comfortable fit.
Heather Jones
Centennial OB Gyn
Frisco, TX
Awesome Headset!
Customer Rating:
Love the range with this headset and the ability to be free on almost a half acre lot!
Jonathan Foskey
Tallahassee, FL
Great headset
Customer Rating:
This is the third one we have purchased. Users hope their old headset quits working so they can get one of these:)
Kim Tudor
SLICE Technologies
Cincinnati, OH
Customer Rating:
It is working very well - nice and light
doris Little
Saint dominic academy
Auburn, ME
recent order
Customer Rating:
Very pleased with customer service and quick delivery of the product. Thank you!
Cynthia Long
Community Eye Care
Charlotte, NC
Customer Rating:
answer to all my prayers. I forgot what it was like to work with two hands!
Melissa Castellon
Production Data, Inc.
Bakersfield, CA
Sr. Customer Service Manager
Customer Rating:
From the person I spoke with on the phone to the headset I have been very pleased. Thank you!
Brenna Wilson
Lubbock, TX
Customer Rating:
Getting used to the softer response on the handset lifter - otherwise all is great.

Chime in headset for notification is FAR, FAR nicer than the beeping with my previous headset.
Laura Freye-Russ
Blaske & Blaske PLC
Ann Arbor, MI
Customer Rating:
So far everything is going good our Customer Service Reps love it, we're still working out the bugs but for now great. It would be good it you left the Tootsie Rolls in the bag, I don't trust them being loose.
Donald Bivins
Specification Rubber Products, Inc.
Alabaster, AL
Great Product, poor battery longevity
Customer Rating:
We love our OfficeRunner headsets - they are light, comfortable, clear, and enable us to walk all over the floor where we work. However, we have had to replace several batteries since starting to use them and my impression is that the batteries are 1) Too expensive and 2) Don't last anywhere as long as the Plantronics batteries.
Robin Gould
Assurity Life Insurance Company
Lincoln, NE
Office Runner
Customer Rating:
is not user friendly with people who wear glasses. Very hard to keep ear piece on and is uncomfortable to wear.
TC Van Baale
Aspen Products Inc
Kansas City, MO
The best I
Customer Rating:
My office has several outdated and broken headsets, but the wireless headset from Sennheiser is the best I've found. It not only reaches from our third floor down into our basement, but I've had to take it outside and the call is still perfectly clear. I also personally found it very easy to install, and the design is very sturdy. We will definitely be buying more.
Leona Ahles
Palouse River Counseling
Pullman, WA
Hard to hear
Customer Rating:
I have 2 schedulers on the phone all day, one states that she has a hard time/ and is being told the patient has a hard time hearing her
Jocelyn Forehand
Southside OBGYN
Indianapolis, IN
Happy Customer
Customer Rating:
I think we have been ordering since1998 or so and we have been totally satisfied and very happy with our experience. Your company must treat your people well to get the kind of service from everyone every time we call. Thanks for a great experience.
Parsons Deborah
Shelter Insurance - Scott Tabor
Mountain Home , AR
working well
Customer Rating:
Very satisfied...
Roy Bukstein
MMM Mgmt
San Francisco, CA
Customer Rating:
I am still adjusting to the headset. I have a problem with the cartilidge in my ears, so am trying to make it as comfortable as I can. Having a small issue with the outer ear, near where the earpiece sits. But still adjusting.
Kim Pierce
Benson Police Department
Benson, MN
Customer Rating:
We have ordered the OfficeRunner for several people in our office and they absolutely love it. It works very well,
Sue Mathews
RB Rubber Products
McMinnville, OR
Super Headset
Customer Rating:
I have been in sales for 26 years and used a lot of headsets; But the Office Runner is far better than any unit i have had. Great Clarity and comfort. Headset.com has some of the best service person i have run across.
Ed Power
Sports South LLC
Shreveport, LA
Excellent Quality and Functionality
Customer Rating:
Sennheiser has turned a very reliable product, the Plantronics CS50 Wireless Office Headset System, which I had been using for 10 years, into a stellar product that puts the OfficeRunner in a class by itself.
John Carmody
Meducal InfoGraphics
Wilmington, DE
Behind the neck headset
Customer Rating:
I don't use the product, I ordered it for someone I work with. He really likes the headset, but did not take into consideration that it hooks onto both ears and has nowhere to put his pen now.
Barb O
Monroe Equipment
Menononee Falls, WI
review of our headsets
Customer Rating:
So far we really like using the headsets and it's nice to be hands-free. The only thing I don't like is when I use the over-the-head band and "lock" the device in there, I have to tape it in because it falls out very easily.
Jean LaNasa
LaNasa Insurance Agency
Vadnais Heights, MN
OfficeRunner Wireless Headset
Customer Rating:
I received this and made a call to Headsets.com to check the clarity and make sure I sounded good to them. They helped me with a little feedback issue they said they were receiving. The sound was great as my old one was getting to hard to hear in. It is very comfortable and has great hearing so far.
David Anderson
David Anderson Insurance
Ada, OK
Customer Rating:
Love the headset! Makes it so much easier for me to run around the office and still be able to get to a phone
Regina Robards
Dust Control Technology, Inc.
Peoria, IL
Works as advertised
Customer Rating:
Completely satisfied with this headset. It was easy to set up. The sound quality is great. The range is great. The battery life is great. And it's comfortable (I use the over the ear style). I would definitely recommend this product.
Gary Unitt
Autometrix, Inc.
Grass Valley, CA
Customer Rating:
Customer Rating:
My headset ear very sore , my colleague her headset does not beep for incoming call, otherwise we are liking the cordless effect. We need some fine tuning.
Debbie May
Dr. Choi
Tustin, CA
Customer Rating:
Once the sound was taken care of all is good.
Mary Cegla
Transportation Funding Group, Inc.
Minneapolis, MN
Customer Rating:
Shawn Hughes
Cave Spring High School
Roanoke, VA
Customer Rating:
Kim Alley
Rebar Setters
OfficeRunner wireless Headset
Customer Rating:
Nice to be able to be hand-free
Phillip Aday
Phillip L. Aday DDS
Lawton, OK
Customer Rating:
Very good for range. Not necessarily the most comfortable, but may just need to get used to it. Would be nice if there was a feature that would prompt you of a call besides the chime in the ear or the blue light flashing. Need an external chime.
Philpot Chris
Grass Valley, CA
Great Product
Customer Rating:
I purchased the OfficeRunner bundle and I am enjoying the product. I am to answer and communicate with ease. I don't have to worry about neck pains from holding the old handset and taking messages. The video set was very helpful as well. I am enjoying my purchase of the OfficeRunner.
Tonia Jenerette
Hopkins Elementary School
Hopkins, SC
Customer Rating:

Darby Creek Dental
Marysville, OH
Customer Rating:
Receptionist loves the set. That's all I need to know. She's happy; I'm happy. Thanks
Andreas Zabel
City of Red Deer
Red Deer, AB
Priority Number: EH-69148
Customer Rating:
Some signal break up complaints from listeners. Limited function control at distances suggested as covered. Often fails to pick up the first call when set to operate.
Jemar Austin
AAA Alabama
Birmingham, AL
Efficent & Productive
Customer Rating:
The staff loves how efficently they can accomplish their work and still be able to move around with ease
Eng Havelick Ginnie
Essex County OBGYN Assoc
Danvers, MA
Customer Rating:
Customer Rating:
This headset puts my previous headset to shame! Very high-end and efficient. Nicely compact... love the phone lifter... It is such a pleasure to use this headset. I will DEFINITELY refer it to all my co-workers.
Customer Rating:
this is the second headset that we have purchased from your company and both have been excellent products the service is wonderful I will definitely will use your company again and let others know how great you are thank you so much for the great products and service.
Jorden Hockings
Elite Security
Regina, SK
IT Office Assistant
Customer Rating:
The headset is great . The only problem I've encountered so far is, it loses it's volume intermittently and callers are unable to hear me. I adjust the volume control, but it seems to decrease in sound on it's own.
Vastine Fullwood
Hampton Roads Transit
Norfolk,, VA
Customer Rating:
Love it!!!!!
Dawn Miller
Visiting Angels
Columbus, OH
Customer Rating:
We are a heavy duty towing and repair facility. We have several outlying storage facilities. The 400' distance feature is what attracted us to this headset. Although these building are within 400' we are unable to answer calls.
2) Have been unable to mute calls using headsets.
3) Cannot pick up calls via headset that were placed on hold by another.
4) Can you flash the headset to pick up incoming calls while you are on a call?
Sorry this is so long in coming, we been dealing with lightning related issues with our phone and internet system.

As far as staying within the office area, the systems seems to work great and provides a hands free work environment.

Elaine Salter
Conway Diesel Service
Evergreen, AL
Customer Rating:
Will never order through anyone else! You always make us feel appreciated!
Megan Lequire
Casiers Insurance Agency
Cashiers , NC
Love It
Customer Rating:
Use it in a Call Center
Cindy Snyder
Otsego, MI
Customer Rating:
We received the headset and the employee loves it.
Diane Palmer
Houston, TX
works great
Customer Rating:
Works great – easy to set up
Competitive Edge
Customer Rating:
We now have 4 of the office Runner Wireless Headsets in our Office. Love them.
Dianne crocker
Crosbie Job Insurance
St. John, NL
Customer Rating:
This is the BEST HEADSET I have ever used!!! I can be away from the desk w/o worry about missing any calls. Set up was easy. Clarity is great. Tootsie Rolls were an unexpected delight. Thank you for providing a great product & great support!
Customer Rating:
Herb Schneider
Metra Associates, Inc
Deerfield Beach, FL
Customer Rating:
Andrea Turner
Park City Oral Surgery
Park City, UT
Loving it so far!
Customer Rating:
I have been using my headset for about a week now. My ear is a little sore, so I am just wearing in short intervals for now. So much better than holding the phone with my shoulder! Can't wait until I am able to wear it all the time. I'm sure it won't take long! I love that I can do other things while on the phone and love the remote answer feature!
Sheri Carrell
Indianapolis Dental Center
Indianapolis, IN
OfficeRunner Wireless Headset from Sennheiser
Customer Rating:
love it - I can be away from my desk and not miss a call.... makes it easy to keep working and being on the phone at the same time
Lorinda Hoffmann
Clifford & Bradford Ins. Agency
Bakersfield, CA
Our headset of choice!
Customer Rating:
We bought our first one of these a couple of years ago and like it so much that we're swapping over to them as our other dinosaur headsets tear up. We've got a "mouth breather" and this headset does a great job cancelling that out when he's on conference calls!
Chelsea Barrett
The Crabtree Group
Winchester, TN
Customer Rating:
love it
mike Simard
michel simard ltd
New User
Customer Rating:
We have gotten the unit installed and are now having our dispatchers use it. I have requested a survey from them on ease of use and other operational usage. Will compile about the first of July and decide if this unit is for us
Cynthia White
Sun City Security Patrol
Las Vegas, NV
Customer Rating:
Did not work with hand-set on my Mitel office phone. Sending it back within a week of receipt.
Hoffman Joel
Hoffman and Assoc.
Long Beach, CA
Customer Rating:
It would be nice to have a light on the headsets to show approaching colleagues that a person is on the phone so they don't interrupt the caller with a question or comment to be told or gestured that they are listening to a call.
Customer Rating:
Set up was complicated; nevertheless the hang up is far superior to my previous one. Is the a way to put the mike on the left?
Ward Beaudry
Winn Beaudry & Winn
Dallas, TX
Customer Rating:
So far we love them
Lilia Cardona
California Condo Management
Lakewood, CA
Love it so far
Customer Rating:
I love the headset, it sounds great when speaking to my patients. Plus they can hear me better. I need to know how to set the headpiece so it notifies me when the phone rings. Help Linda
Linda Moitozo
Dr. James Wilson
Castro Valley , CA
Great product and awesome staff!
Customer Rating:
We love our new headsets! and the staff at headsets.com are absolutely by far the most friendly company we have worked with in years! Thanks again for all the help and attention you have provided our company!
Kerley Crystal
Taylor King Furniture
Taylorsville, NC
I love my OfficeRunner!
Customer Rating:
The OfficeRunner is my new helper in the office. It gives me the ability to leave the office and go anywhere without dropping a call. The hold feature is new to me and I am excited to have the ability to put someone on hold while I am away from the office. My OfficeRunner allows me to multi-task at the same time I am talking on the phone. The reception is great and it is comfortable to wear all day without any discomfort. I highly recommend this headset..
Kathy Schallau
Heritage Christian School
North Liberty, IA
You guys are great!
Customer Rating:
The big boss has always used your headsets. one time we had an issue with one and replacement was a painless process. When it came time to replace another executive's headset I of course contacted you. It came even quicker than the rep told me and works perfectly.
Robert Wilmoth
GeoDesign, Inc.
Portland, OR
Office Runner Bundle
Customer Rating:
The headset and charging station are well designed, but unfortunately it is an uncomfortable fit with my ears. I have slightly larger ears and I cannot get any of the headset configurations to fit comfortably. The incorrect fit of the headset necessitates turning up the microphone volume which causes feedback. I think all of this is mainly because of my particular ears. I am sure it would perfect for anyone else.
Office Runner Wireless Headset
Customer Rating:
This is the first time that I have personally used your headsets and they are very comfortable.
Erika Krishnek
MRI Mobile
Boise, ID
Not what I expected.
Customer Rating:
I had been using the Planatronics CS55 for many years and was expecting this to be just as good. I have the lifter and the button on my microphone requires a little finessing to get the phone to lift. I have lost numerous calls due to the fact that there is so much delay in answering the phone. I would not suggest this model for a first time user because you may give up and send it back.
Genny Pottle
Atlas Restoration Remodeling Inc
Dayton, OH
No more cord stretching
Customer Rating:
Start of day three with headsets. Much easier to get files and communicate with clients. Sometimes there is a little static. The beep when we get a call could be a little louder. We think we like them.
Heller Brandi
Coast to Coast Capital Inc
Berwick, PA
Customer Rating:
Donlon Thornwell
roberts oxygen
Rockville, MD
Customer Rating:
This makes my job so much eaiser.The only downfall is I'm not getting as much exercise due to the factI no longer have to run back to answer the phone.GREAT Product !!!!!
Stephanie Bailey
Roto Rooter
Raleigh, NC
Customer Rating:
We love the headset. I have one comment or suggestion: I believe the button on the side of the headset should be more distinguished or pronounced so that it is easier to locate in order to pick-up or hang-up.
Scott Christian
W.H. Christian & Sons, Inc.
Brooklyn, NY
Love it
Customer Rating:
My office assistant and I love our new headsets with the receiver lifter, now we can answer the phone from wherever we happen to be in the office.
Jeanne Twining
Financial Plan, Inc
Customer Rating:
Doug McCuen
Specialty Delivery & Logistics, Inc
Charlotte, NC
office manager
Customer Rating:
not liking the ear piece. Can't wear it very long without it hurting my ear when pressing the button to answer the phone.
Wanda Dore
Customer Rating:
The ear pieces do not fit very well and people have a hard time hearing me and I have had a hard time hearing others as well..
Chris Bulman
Cornerstone Financial Partners
Roseville, CA
Wish te ear piece did not change.
Customer Rating:
Love the new design of the desk top part, jusst wish the didn;t change the ear piece much. Its now hard to put on as well as pinches after a while. I loved the older model. Didn't fell llike I was wearing it.
Deborah Oliver
Empire State Mgmt. Co.
New York, NY
Customer Rating:
As always we've been pleased with the product. We have replaced a lot of our headsets with the office runner.
Toni LaBollita
Industrial Coverage
Pat, NY
Office Runner
Customer Rating:
So far, so good, I am trying to get used to this one, compared to the old one I had, it is a little different "sounding" than my other one was, but I think it will get used to it. I need to order the busy light for it too, so will be calling on that. Thanks
O Diane
The Home Agency
Gothenburg, NE
Customer Rating:
By far the best headset I've ever used.
Rick Scheu
Knight Body Armor
Lake Oswego , OR
Wireless headset
Customer Rating:
the headset makes multi tasking a lot easier, I love that its light and I don't feel like its pulling on my ear constantly
Brittany Hiles
Shrivers Pharamcy
new lexington , OH
Office Runner review
Customer Rating:
Probably prefer the fit of the weighted Plantronics Headset I had prior. Do like the functionality of the Office Runner.
Works well, doesn't drop calls from a distance. Sometimes have trouble hearing the "ring in" beep.
Doug McCallum
Contract Furnishings Mart
Vancouver, WA
Not impressed
Customer Rating:
Not happy at all. First I had to call customer service 2-3 different times to get it to work with my Cisco phone then was told that maybe they sent me a faulty phone cable. When I got the correct cord and tried it out for a couple days it was extremely uncomfortable to wear on my ear. I tried all attachments because I don't want to headband over my head. I actually have now gave it to a coworker to try and went back to my old stand by Plantronics that I love.
Lori James
Dr. Ted Leonard DDS
Auburn , WA
Customer Rating:
Because it is so sophisticated, hard to hook up. I did it smoothly and surprised it actually works as I didn't understand actually how it would work. I used a competitor's head set for 10 years so we shall see if I want to keep this new one.
Lee Frederick
Sport Tours International
Customer Rating:
Great headset; I already have one and ordered one for another employee because we are pleased with the first one.
Regina Nalesnik
Ritter Insurance Marketint
Harrisburg, PA
Love This Headset!
Customer Rating:
I use the headset all day every (work) day.Regardless if it is 8 hours or 12 hours, my headset hasn't died yet. I had to reset the battery once, and was able to get instruction via headset.com support chat. It took very little time, she sent me a like to a video that walked me through the process. She even stayed online until I let her know everything worked perfectly.
DanYell Drummond
Sandy, UT
Office Headset Try Out
Customer Rating:
We like them & find them and find them to be useful unfortunately we cant use them in there full capacity due to our phone system. Now just how useful we find them I guess will be determined by the cost. We do not need the lifter devise.
Debbie Matani
Scott Lithographing Co Inc
Tucker, GA
Office Headset Try Out
Customer Rating:
We like them & find them and find them to be useful unfortunately we cant use them in there full capacity due to our phone system. Now just how useful we find them I guess will be determined by the cost. We do not need the lifter devise.
Debbie Matani
Scott Lithographing Co Inc
Tucker, GA
Connection Issues on Lamp
Customer Rating:
Kevin displayed excelant knowledge and genuine interest in solving my problem. The customer service at Headsets is second to none. Great equipment and service - good stuff!! Give him a raise!
Gene Konold
AJ Adhesives, Inc.
Saint Louis, MO
Head Set
Customer Rating:
Great service
Bonnie Allen
Willamette Valley Cancer Inst. and Research Center
Eugene, OR
Worth it!
Customer Rating:
I love the new headset! If it's something I use a lot I like to make sure it's nice, and the OfficeRunner Pro Bundle is perfect. The quality of the sound and design are great, but if they could cram that quality into something a little sleeker it'd be even better (it's reminiscent of a drive-thru headset a bit). I avoided the Pro 1 & 2 only because I wanted to try it without the over the head part, but what I know now (I've tried this with other phones) is that the ear pieces never fit me quite right, so I should just stick to the full headband. If you know this applies to you I would recommend the Pro 1 or 2.

Pros: Sound quality, build quality, customer service at headsets.com

Cons: Price (you pay for quality though), bulkiness of the earpiece.

My only regret is not seeing the Open Box option, every penny counts as a small business owner.
Long Beach, CA
Customer Rating:
I totally recommend this product. I've always had an ear piece for work & this is yet the BEST one I've had! I LOVE IT!!!
Maria Conrique
Trident Property Management
Yuba City, CA
Customer Rating:
We are very pleased withthe quality and the function of the headsets.
Diana Jader
state street dental care
Lemont , IL
Customer Rating:
The ordering process was quick and easy. The product is fantastic.
Joel Fliegel
CLA Financial Advisors, LLC
Northbrook, IL
Office Manager
Customer Rating:
wonderful help, you could tell he was smiling the whole time he talked. Very pleasant.
Mary Ann Barber
Closet Trends
Tucson, AZ
Office Runner Wireless Headset
Customer Rating:
This product is great if you are answering a lot of phone calls. Good clarity on calls, comfortable headset, good range. We have now purchased 5 for our office.
Michelle Craig
Clayton State University
Morrow, GA
Customer Rating:
Rhonda McGuff
Ideal Producers Group
Overland Park, KS
Order #2514937
Customer Rating:
Your products are great. CSR is awesome.
They are friendly and knowledgeable of the products.
Dorothy Ware
Scottsdale, AZ
Customer Rating:
Love the product. Have been using it for a few days now. I am currently letting other staff members use it and waiting to get there opinions. If they rate it as I we will in future be ordering more. Give me a couple of weeks so other staff can review this product.
Dianne Crocker
Crosbie Job Insurance
St. John, NL
Love It!
Customer Rating:
Headset was easy to put together and start using.
Gina Garcia
Cornerstone Trading LLC
Chicago, IL
Customer Rating:
We ordered two sets to replace our old ones and so far we are loving them. Thank you for such great customer service!
Mandy Newton
Northwestern Mutual Financial Network
Evansville, IN
Great but
Customer Rating:
My biggest complaint is the volume in the ear piece is not loud enough
Daniel Craig
Tidal Basin group
Alexandria, VA
Headset great - lifter slow
Customer Rating:
We recently purchased a set of 4 headsets and lifters to replace the Plantronic headsets. We are happy with the overall sound quality of the new headset but the lifter is slooooow to respond when you tap the button on the headset. We've hung up on a few people while answering the phone so there is a definite learning curve. For the price we paid, we expected a more responsive lifter mechanism. Headset is a little weird when placing it on the hook. It also makes it weird when picking it up and placing it on your ear too. Again - just another learning curve. It is very light and more comfortable to wear compared to the Plantronic. As long as our clients can hear us, that is all that really matters in the end.
Mary Lou Zangerle
Dearborn, MI
Customer Rating:
Product is user friendly to install and use. Called customer service and representative was very nice and friendly.
Laura Mello
Westbury, NY
Very good product
Customer Rating:
Very good product, easy to install and to use.
Excellent service.
Yves Tougas
Laurent, QC
Customer Rating:
Fairly easy to assemble. Works great once I adjusted the volume. Haven't tried long distance yet (more than 100 ft).
Bettie Yee-Joe
Pittsburg, CA
Office Manager
Customer Rating:
LOVE the ability to answer the phone anywhere in the office - that was the selling point for us!
Diane Walker
North Florida Nephrology Associates
Tallahassee, FL
Office and Travel Manager
Customer Rating:
It is much more user friendly. Much easier to connect the wires than others. Loved the color coded plugs and base!! I've only just set it up to use today, so we will see but I'm very optimistic.
Sheila Wallace
Miss Hall
Pittsfield, MA
Office Runner
Customer Rating:
We use the office runner wireless headsets on our front desk reception area. They absolutely love it! No more crooked neck issues and multi tasking is much easier. We also have the lifters and that makes it nice to answer calls if not right next to the phone.
Kathleen Soe
Virginia Street Dermatology
Duned, FL
Great Headset
Customer Rating:
Have been using it for about a week now. Really great feature is being able to use it on both the phone and on my MBP with a Thunderbolt Display for Webinars, Skype or FaceTime. Once set up, it has really become a seamless way to stay connected, regardless of how people want to reach me.
Jeff Schweikert
Home Care Assistance
St. Louis, MO
Customer Rating:
Headsets are great!!!
Customer Rating:
The sound quality still is somewhat muffled and not as good as a phone.
The hand set later did not work well on my phone because my phone has a rise on the back. Lifter does not close properly
Jeni Blumenthal
Blumenthal Agency
Los Angeles, CA
Love or Hate
Customer Rating:
The product is great that's why we keep ordering it.
Dorothy Ware
Scottsdale, AZ
I like them
Customer Rating:
Easy to install and esier to use
Lise Houde
Boucherville, QC
OfficeRunner Wireless Headset Review
Customer Rating:
I really like the OfficeRunner wireless headset. It makes it so easy to answer the phone no matter where I am in the office without having to run back to my desk to answer the phone. I no longer have to put the phone on do not disturb will I am filing or delivering the mail. I like the headset much better than the ear piece because I wear glasses. The ear piece doesn't fit well with my glasses.
Janet Wilbers
Markel Homes Construction Company
boulder, CO
Cool headset
Customer Rating:
The technical support department is top shelf. The device is better than advertised.
keith sylvain
City of Durango
Durango, CO
I liked the older model better
Customer Rating:
I've been using one of your headsets for years and haven't had a problem and absolutely LOVE that I can be hands-free to work on other things or walk away from my desk while talking on the phone. When it was time to update, I went back to Headsets.com because I was so happy with the product I had been using. Now, after using the updated model for a few days, I've had several people ask me why I sound so far away, or like I was in a box. I don't have a problem hearing them, but they do have an issue hearing me. The way the different ear pieces fit on the new headset makes it impossible to adjust how it sits on the earpiece like the last version did. I could turn and adjust it so the mouthpiece was more aligned with my mouth. Although Bren, the salesperson on the phone, was wonderful to work with, I almost wish I had stuck with the older model. And, the Tootsie Rolls were a nice treat! Thanks for all the help and direction you gave me, Bren. It was truly appreciated!
Paula Cromie
TMN Events
Boise, ID
Customer Rating:
Love the system
Louise Latorres
Networks Plus LLC
Cinnaminson, NJ
Customer Rating:
Milford Nolt
Pine Hill Mfg.
Gordonville, PA
Great Headset! Great company!
Customer Rating:
Our sales associates love these headsets! It has a much better range and is comfortable to wear. The company has been great to work with as well. Always friendly and prompt.
Lena Weber
Boise Cascade
Woodinville, WA
Customer Rating:
These are great. We had a bunch already and just needed a few more for new offices we put in. We'll always go with this brand!
Kate Hodges
Health Enhancement Systems
Midland, MI
So far, I
Customer Rating:
I really have no complaints. I've had it for about 1-2 weeks and love the hands free. My ear isn't used to having something attached to it at all times, so it gets a little sore, but the headband, for me, seems to be the most comfortable.
Shannon Webster
JHS Natural Product, Inc
Eugene, OR
Customer Rating:
It works wonderfully! The only thing is the sticky pads don't last very long. Especially on the lifter. But overall, the product is great!
Stephanie McKeon
Gales Ferry, CT
Customer Rating:
I do not like the over the ear pieces at all. None of them fit my ear snug enough for me to hear the callers voice. The one that fit the closest, hurt my ear after 1 hour. I still had to hold the earpiece, which defeats the purpose. HOWEVER, I LOVE the actual headset. I can't even feel it and the sound quality is fantastic.I can actually get up from my desk now. Thank you for such a great product.
Janie Rompala
Dental Care of Oakbrook
Oakbrook Terrace, IL
Customer Rating:
Really love the way they were so easy to install and the functions of them. They create more ease and efficiency in a busy office. The headset randomly chimes when the phone isn't ringing but it isn't enough to drive you nuts, just on occasion. Can't figure out why.
Courtney Bennett
Jonathan O
valparaiso, IN
Wireless Sennheiser
Customer Rating:
It would be nice if you could place the call on hold from the headset, instead of just muting it and having to walk back to the phone to place it on hold.
Bianca Garza
AIPC Energy, Inc.
San Antonio, TX
OfficeRunner Pro Bundle
Customer Rating:
Like the ability to walk away from my desk and answer calls. I like ability to listen to what is on my computer through the same headset. Love the wonderful customer service and the easy setup of these headsets. Tootie Rolls are a nice surprise!
Rhonda Godbold
Chatham County ICS
Savannah, GA
LOVE it!
Customer Rating:
Our dispatcher uses his headset about 12 hours a day, 5 days a week. He needs a comfortable headset that works well. He is LOVING this!
Cherie Nakai
Optimus Transport
Centralia, WA
Headsets.com support is the BEST
Customer Rating:
Great product and the Headsets.com support is as good as it gets. This company is great for support and assistance and fixing problems with a positive attitude.
Ron Goldie
los angeles, CA
Customer Rating:
I really like the freedom the headset gives me. It seems like everytime I get up from my desk, the phone rings. So the cordless feature and the handset lifter is wonderful. My only problem with this is the cost. I am not sure I can sell this to by boss.
Ann Redman
Allied Valve Inc.
Riverdale, IA
Customer Rating:
Headset is light weight and working out. Others are also trying it on and liking the product. One concern we have and its when we are away from the desk is there something on the headset to tell us the phone is ringing? I love tootsie rolls and the mail clerk took them...so yes I would like some more. Ha!!,Thanks
Denise Foss
Clarion, IA
Customer Rating:
I hooked up the system to our office phone and all I got was static, I tried calling different numbers and the person on the other line couldn't hear me and I could barley hear them. I am send this proicduct back to you as we speak.
Brandi Wilkins
Strategic Materials
College Park, GA
Customer Rating:
Received the headsets on Friday, installed them on Sunday. Monday was the first day for all users and all liked the units!
Dean Brosious
LPL Financial
Craig, CO
Customer Rating:
The only problem I had was with the arm lift. I have a rounded phone frame but was still able to get it to work on my phone. Very easy install. Nice sound quality. Like the way you can adjust the incoming & outgoing volumn separately.
Jorgy Umlor
Huntsville, AL
Happy With My New Headset
Customer Rating:
So far, I love my new headset. The setup was easy, and it fits nicely. If I were going to change or improve anything, it would be the part on which the telephone headset sits. I used a couple of the sticky foam pads that came with the set to help cradle the headset when the lifter is used so it doesn't slide from side to side as much, and it seems to work better.
Marty Dena
Law Offices of Karen Zimmer
Seattle, WA
Not What I Expected!
Customer Rating:
If you never owned a wireless headset then you’ll probably like this one, if you are replacing the one you currently have and like it, you might want to reconsider.
I purchased this product expecting much more, specifically with the sound; to me the sound is muffled, not bright. My 8 year old CS50 Plantronics that I replaced was louder and much clearer.
Also the little button on the side to receive a call is flat and leaves you guessing if you pushed it or not, it needs to stick out a little so you can fill the push, also the hand set lifter is too slow to pick up.
Again, this is all based on what I had; I feel like I made purchase backwards. I may be returning it for something different.
David Pratt
Spa Care Center
Headsets and customer service
Customer Rating:
Great customer service good headsets you need to get your light working so people know you are on a call
Patrick Degenhardt
Nortrux Inc
Got it and love it already!
Customer Rating:
Love that I can have my headset personalized. Easy set up. Looks great on my desk.
Glenda Larson
Larson Financial Group
Seattle, WA
Office Manager
Customer Rating:
Is working good so far. Just got it up and running last Monday.
The employee using the ear piece says it rubs her ear every once in a while so she takes it off for a bit to rest, but other wise good.
Denise Conder
Doug Conder, CPA
Amarillo, TX
Customer Rating:
Love it!
Ashley Paskewitz
Redwood Falls, MN
Customer Rating:
LOVE it. Had the my first Office Runner for 2yrs and I couldn't imagine working with out it. Now I am on my 2nd unit and continuing to love it. Thanks for offering a awesome product w/ excellent customer service.

the tootsie rolls were awesome!! Those are always nice to get with my orders (even when I got my replacement battery)
Chad Luman
Manteca, CA
AHBS OfficeRunner Review
Customer Rating:
So far, I'm lovin' this thing! It's making my life a lot easier and mobile. I just wish it was a couple hundred dollars less. The price is a hard thing for my boss to swallow! I'm a techno geek so I don't really know what all went into making this little gem, but so far so good. Also, I will say, the little video clips on your website made this so easy for me to get it set up and runnig. I was pretty overwhelmed when I opened up all the packaging! Right now, I can say I would highly recommend this headset to any office setting!
Sue Lawrence
Advanced Hearing and Balance Specialists
Mesquite, NV
Great Product
Customer Rating:
My Plantronics headset finally died so replaced with this one. Love it. Works Great.
Larry Wannamaker
Canex Building Supplies Ltd.
Chilliwack, BC
Customer Rating:
I am just getting use to the headset, but so far I am really impressed with it. I have freedom to walk away from the phone but still can answer it. I have lost a few calls but that is no fault of the headset, just the user.
Cathy Farmer
NCDOT Traffic Services
Sylva, NC
Customer Rating:
I love the "hands-free" aspect of talking on the phone! We however utilize a phone system with 4 phone lines, so I am still tied to my desk.
Jaime Whitney
Dr. Michael Tilghman
Salisbury, MD
You guys are great!
Customer Rating:
The product is great. My only criticism would be that the USB cable is too short to connect the unit to the phone and computer due the fact that these two devices are not that close in our office arrangement.
Todd Mustain
Washington Court House City Schools
Washington Court House, OH
Customer Rating:
Bernice Butler
Alabama Soil & Water Conservation
Montgomery, AL
Executive Administrative Assistant
Customer Rating:
Love the headset
Kara Schoepfer
United Suppliers, Inc.
Ames, IA
Customer Rating:
I have used this headset for a few years now. I love that I can listen to my music from the computer and switch it over to answer the phone. It is very simple to use. The only issues I have had is that about every 6 months I have to reset the headset. I feel this is normal for any daily use of technology after a long period of time. The customer service specialists are of great help too!
Krystal B
Inter-State Oil Co.
Sacramento, CA
Customer Rating:
The Headset is nice and light weight. It does not fit as snugged as the old one. I'm just need to get use to it....I like the features and it should be great once I get the feel for it.
Mike Lea
J. Michael Lea dba Lone star Jet
Spring, TX
OfficeRunner Review
Customer Rating:
Donna Malfait
DM Bruce Associates
Topeka, KS
Headset and lifter
Customer Rating:
convenience is good with handset lifter but reception was poor. Most clients I spoke with routinely asked me to speak up as they could'nt hear me very well. I will be returning the set.
Scott Adams
Ridge Capital Management
Woodstock, GA
Customer Rating:
Mary Garvey
Rogers County Health Dept
Claremore, OK
Great headset
Customer Rating:
We have been replacing our office headsets with the OfficeRunner as the Plantronics ones die off. Our sales folks realy like the superior clarity and range they get with the OfficeRunners.
Woodinville, WA
Who knew!
Customer Rating:
I really like this headset!I really love the distance that it allows me to travel throughout the office. The fact that it's so lightweight is a bonus. Several of my co-workers use the same headset and we all love it.
La Tina Berkley
Ferguson Case Orr Paterson
Ventura, CA
Excellent Headset -- Works Very Well
Customer Rating:
This headset works very well. With the handset lifter, one can disconnect the call without being physically at the phone. Transmission is very clear to the caller and the listener, and this headset works at quite a distance away from the phone. We have purchased several of these and find every one of them to work reliably and well.
Carla Evans
San Jose, CA
Excellent in most ways
Customer Rating:
The lightweight feel and fit of the headset is perfect for me. However the volume for the person on the other end is pretty bad as is the volume on my end, even with the volume at max.
Allyne Riley
Tim Riley & Assoc
Redding, CA
Office Runner Wireless Headset
Customer Rating:
I am very pleased with it. It is so helpful in my job. Not only does it allow me to multitask but I have muscular and skeletal problems that are less painful due to the use of the headset. Thank you.
Teresa Hunt
Bristol Tennessee City Schools
Bristol, TN
Office Runner Wireless Headset
Customer Rating:
We recently installed 5 sets for our Customer Service Representatives. They are totally thrilled.
Dan Johnson
Custer Public Power District
Broken Bow, NE
OfficeRunner Wireless Headset System from Sennheiser - Profe
Customer Rating:
So far, it has been very good and much better than the Plantronics headset that I was using before. I especially like the separate volume adjustments for the mic versus the earpiece.

Dan of your customer service team was very helpful in making my selection and in helping me with the set-up. Thank you to Dan.
Brad F
Glendale, CA
Customer Rating:
The OfficeRunner Headset is perfect. The fit, the ease of use and the receiver lift is a must. In our area we have a Bank across the street we use. This headset has no problem with the reach and allowing me to answer the phone and hang up while I'm there. It absolutely is everthing you said it would be. Thanks and the customer service is always incredible.
Deborah Parsons
Shelter Insurance - Scott Tabor
Mountain Home , AR
Excellent headset - lifter not really compatible with phone
Customer Rating:
Received the Sennheiser Office Runner headset and lifter last week as a replacement for a failing ATT wireless headset. While expensive, the headset is a huge improvement in sound quality over the ATT model. The lifter works however, does not fit my RCA phoneset well. Hanging up does not always return the handset to the cradle accurately. Better information on which lifter work with which phones is warranted.
Dave Gilbert
Wollaston, MA
Customer Rating:
still having problems with lifter- trying to record ring tone, please call.
mandy white
Thornton Dental Care
Tupelo, MS
Customer Rating:
Office runner excellent product, serves our needs well
Ajngela Welch-Rice
Chicago, IL
Office Runner Wireless Headset
Customer Rating:
So far so good. Enjoying the product. Wearing daily.
Cheryl Bowman
Chapel Hill, TN
Office Runner order to replace CS50
Customer Rating:
Order process was quick & slick - good advice and easy to understand. Product arrived within 48hours - easy to set up and we were operational within 1/2 hour.
Super replacement & better looking unit & lifter than previous model which I'd had for about 10 years.
Lincoln Thompson
Gardiner Realty Royal LePage
Fredericton, NB
Seinheizer for Wick Telecom LLC
Customer Rating:
Great product and premium Customer Care!
Mike Wickizer
Wick Telecom LLC
Woodland Park, CO
Customer Rating:
Like the product.
Jean A. Goetz
Express Employment Professionals
Fort Lauderdale, FL
Office Runner Review
Customer Rating:
Now that I got everything set up correctly I like this product. Because the ear pieces do not seem to work well I have had to use the over the head holder for the mouthpiece. If you have a better ear piece that is comfortable and stays on well I would be interested.
Anna Marie Spargo
Process Measurement Company
Omaha, NE
Great, but too much clever style-design
Customer Rating:
VERY happy with the headset. Only complaint is that the design is “too clever” too much emphasis on style and less on functionality.

For example backside is way too crowded, hard to access, cover plate is left off because occasionally it has to be rebooted by removing power source. TINY CRAMPLED SPACE. Also headset catches on backside of unit constantly. Plantronics base is MUCH better.
Daniel Hawley
Walnut Creek, CA
Customer Rating:
thanks for rec this set - love it. cust svc is fantastic. only negative I have is that the earpiece is not one I could wear all day but that's ok - really happy with everything
Heather Howard
Southern Timber Venture / CLAW Forestry
Jackson, MS
with Cisco VoIP Phones
Customer Rating:
These headsets work great with Cisco model 7945G VoIP phones. With the longer microphone, it makes the sound much clearer. Also, they were simple to set up!
Shawn Delahanty
City of South Bend
South Bend, IN
Customer Rating:
I like the headset - voice is clear - and easy to use with the push button activaition. I like the ease of operation and allowing my hands to be free to type. For me the only downfall is the size of the speaker for the ear - would benefit from a smaller circle.
Kelly David
National Document Services
Owings Mills, MD
just ok
Customer Rating:
I am on the fence with this set. It replaced the Plantronics C70N because it stopped taking a charge. I LOVED that set which includes the optional blinker telling folks I am on the phone.
The OfficeRunner is a little less comfortable at my ear and does not have the blinker option. The comfort being the bigger issue. I plan on contacting Plantronics to inquire about getting my ear piece that won't charge, either repaired or replaced since I do like that set best.
June Frantz
Wayne Memorial Hospital
Honesdale, PA
Love it, but....
Customer Rating:
I do really like my new OfficeRunner, but am finding that the range is not as far as the brochure said. This could be because we're in an old building with lots of walls, but it has the same range as my old Plantronics CS50 and I was hoping it would be better. The ring tone is pleasant. The voice quality is good. So I'm happy, but can't wait until we move into our new building in December to see if the range is truly 400 ft.
Michelle Althiser
Beaumont USD
Beaumont, CA
Customer Rating:
So far, I'm very pleased with my new Sennheiser wireless headset. Thank you!
Rox Ann Dowe
International Paper
Redwood, MS
Wonderul Product!
Customer Rating:
This is the 2nd Office Runner that we have purchased for our office! We love it! And Headsets.com is great to work with...always so kind and willing to help with any questions that we have!
Kathy Martin
Dr. Joseph N. Tregaskes
Richmond, VA
Great Wireless Headset!
Customer Rating:
I love this product! It gives me the freedom to move around in the office and go to different rooms and still be able to answer the phone.
Paula Partain
Concord High School
Concord, AR
Customer Rating:
Like the head set except for on thing. It seems slow in responding to lifting the hand held when I push the button to answer a call
Jamie Sigars
State Farm Insurance
Wichita, KS
awesome except for....
Customer Rating:
the over the ear piece is so uncomfortable! have tried all 3 included with set and none are comfortable so I use the over the head piece, which is very comfy..just cumbersome. Customer service is awesome whether via phone or chat. Clarity and range is outstanding. Also my handset lifter keeps coming untaped. some 3m double sided tape should take care of that. Overall a great product, just work on the earpice comfort.
darla hopper
the bump shop inc
orlando, FL
Great quality!
Customer Rating:
I spend most of my day on the phone and the PC. The headset sound is great and range is FANTASTIC. The mic is especially impressive - good and clean. I love to have the option to switch between the phone and PC (USB).
Rick Barton
Point Arena, CA
Customer Rating:
Vickie Lowen
Lincoln McKinely Primary School
Havre, MT
Not the right stuff!
Customer Rating:
Unfortunately this did not work with our phone system although we were told it would. The 'lift' caused the handset to fall off completely while adjusting the phone base height required a disassemly and tape! The ear piece is difficult to put on and the microphone is much too long.
Susan Thomas
Houston, TX
Customer Rating:
Tom Alandt
Central Cal Metals
Fresno, CA
Customer Rating:
staff likes the ease of use, being able to hear themselves is still a problem. We are reviewing other headsets to compare. I appreciate the 60day trial, although I have already received the bill which may be customary but seems presumtious.
Robin Peterson
Gulf Coast Oral & Facial Surgery
Biloxi, MS
Great product, great service!
Customer Rating:
This is the 5th OfficeRunner set we've ordered from Headsets.com, and they're fantastic. They aren't cheap, but they have great sound quality and are worry-free; the ones we bought a year ago are still working perfectly.

And, of course, Headsets.com's customer service is second to none. Would and will buy again!
Ben Duffy
Hoopes Vision
Sandy, UT
Amazed with the service
Customer Rating:
The amount of time and effort your company goes into to insure the customer is happy is phenomenal. Will use your company for all office purchases, as well as recommend you to others.
Bryan Thomas
Ezwatch Pro
Louisville, KY
enjoying no wires!
Customer Rating:
this is my first wireless headset apart from the bluetooth on my cell phone. I like the versatility of phone and computer use. I can listen to music on my computer... nobody knows. At the touch of the switch, I'm on the phone. Hang up, straight back to my music!
And it's super light!
Great product!!
David Waskey
Mid-Eatern Advertising
Baltimore, MD
Office Runner Wireless Headset
Customer Rating:
I found this headset has an appealing look but the handling is not as great. I had a hard time even putting the headset back to the charger to charge. I also found the charger looks great but occupies quite a bit of space. Not very practical in my opinion.
Christine Cheng
Dr. Barbara Kellner Prof. Corp.
Calgary, AB
Great product and great customer service
Customer Rating:
These headsets are very good. Our recruiting department loves the wireless. This company has great customer service even after the purchase. Thanks Headsets.com!
Sarah Mitchell
Austin, TX
Customer Rating:
Katrina Patterson
Brunswick Police Dept
Brunswick, GA
Uncomfortable but clear!
Customer Rating:
This is a great product when it comes to clarity. However, the comfort is another story. The ear loops they provide are WAY too small, (and I have normal size ears). It seems like they tried to be too cute with the design that works for over the ear AND headset mode, but didn't hit the mark.
Jeff Shamus
Amber Beam
Customer Rating:
I just received the headsets so I havent had time to see how well they work, but I will tell you that Amber was fantastic. Unfortunately these days it's hard to find someone who offers as good a service as Amber does.

Marc Checchin
Texstar National Bank
Universal City, TX
Customer Rating:
I have been using the headset on a regular basis and so far I really like the overall functionality of the unit.
David Raskin
New England Financial
Campbell, CA
Great product!
Customer Rating:
So far, I love the OfficeRunner Wireless Headset System. Have been using the Plantronics and the OfficeRunner is definitely better. Will be replacing our other headsets with OfficeRunner as the old ones quit working. The clarity that comes from the headset is great. I struggled with the old one-there really is no comparrison.
Lori Duke
Utah Valley University
Orem, UT
Great Product
Customer Rating:
I love the headset! It is saving me time in ways I hadn't even thought of, and offers me more mobility in the office without burdening co-workers by having to cover for me. The instructions for setting up could have been a bit more clear.
Shari Wass
St. Mary Parish
Hales Corners, WI
Reception Desk Headset
Customer Rating:
Excellent product. Simple setup. Worked right from the get go.
Ken Caron
Michigan Catholic Conference
Lansing, MI
Headset Issues
Customer Rating:
Truthfully, I am really on the fence with this. I love the set-up, the cube, the dial tone sounds pretty sick but I can live with that. However, I hate the ear set. I have small ears but the small ear piece hurts my ears and the medium just doesn't fit right. I wish it would fit better. I am still playing with it but so far I am not sold. I am leaving today for a business trip and won't be back until June 7th and cannot discuss it until that time should you decide to contact me. Thank you.
Linda McCune
Irvine, CA
Customer Rating:
The talk button is very touchy compared to the CS55. The lifter is also slow which makes you push it again and causes us to hang up on people. Please let us know how to return them.
Barbara Daniels
Goodlettsville Pediatrics
Madison, TN
Customer Rating:
What are you asking in this box?
Customer Rating:
I bought OfficeRunner Bundle for Professionals I think... the headset had a problem with the on off switch and you all sent me another charger and headset... it seems to be working.
Dick Garn
Richard Garn & Associate, LLC
Coldwater, MI
What a Nice Product!
Customer Rating:
It worked right, and it worked right away. I really like this little device! I really enjoyed the whole experience. You shipped it fast, and when I had questions, you solved them in a two minute call. That's great service!
Dan Cochrane
Nampa, ID
Customer Rating:
So far it is working great. I will need to order another one.
Kathy Medgaarden
Seagate Technology
Oklahoma City, OK
Office Runner for our President of Company
Customer Rating:
HE LOVES IT!!! Makes his job so much easier. His conference calls have greatly increased and the lifter and headset make it easier for him to move around.
Leah Byers
Synbiotics Corporation
Kansas City, MO
Customer Rating:
Love the headset. The clarity is wonderful. Definitely recommend it.
Tammy Clark
James N. Point, Attorney
Rogersville, TN
Customer Rating:
I have had the headset for about one week. It seems to be working very well.
Deborah Williams
City of Dayton
Dayton, OH
Not bad!
Customer Rating:
The OfficeRunner is very convenient and easy to set up and use. My wife uses it for her business. The only unforseen problem was sound quality. For the price there should be some way to adjust the tone. The sound is very tinny to those receiving the calls.
Elliott Whitken
Glenelg, MD
Customer Rating:
Don Rivlin
Krylov & Company
Toronto, ON
Great Product
Customer Rating:
I ordered two of the Office Runner Wireless Headset, how impressive. I have had a variety of headsets in the past and the OfficeRunner tops them all. The clarity and battery life is amazaing. It does take a little bit to get used to the ear piece but that could just be my ear.
Teresa Huffman
JC Huffman Cabinetry
Fairfield, IN
Customer Rating:
So far, so good. Setup was fairly easy. The technical help received by phone was excellent. I previously used a Plantronics unit, and I'm already favoring this one more.
Sandra Soul
Baltimore Sound Engineering, Inc.
Baltimore, MD
Customer Rating:
I like the headsets, however the phone lifter isn't attaching to my phone so well so i could use some help with it.
Steven Meyer
Colorado Benefit Advisors, Inc
Centennial, CO
Customer Rating:
The product is awesome. Thank you!
Cheryl Prewett
College Hill OB/GYN
Wichita, KS
Exceeds my expectations!
Customer Rating:
I love my new headset. I replaced my six year old GN Netcom 9120. The OfficeRunner is so light weight and stable on my head. The sound is great. And the distance from the base is great. I have had it for a week and still struggle a bit to put it back on the base in the charging mode. I use the over the head piece. When I try and place it on the base, that interfers with the cords on the back of the base. The handset lifter is stable and works everytime! I like that it is activated from the headset rather than when you remove the headset from the base. It was a pleasure placing my order with your company. Bren was very knowledgeable and a good listener. I knew I was in the right place finally.
Marilou Kern
Colfax,, CA
Customer Rating:
The headset has great sound and an excellent feel to the controls. I am still getting adjusted to a different ear loop.
John lyon
Brea , CA
Customer Rating:
Adjustable ear piece could be a little more comfortable and fitting. It's either too tight and uncomfortable or too loose and comfortable.
Kenneth Vilcheck
Elliott Davis Investment Advisors
Greenville, SC
Customer Order #2290737 OfficeRunner Headsets
Customer Rating:
Did not need to utilize the full 60-day free trial period offered by Headsets.com, for we discovered in less than a week that these new headsets are much better than the Plantronics we replaced.
Anthony Peterka
Harris Products Group(A Lincoln Electric Company)_
Mason, OH
Customer Rating:
So far I like the OfficeRunner very much. I had the AT&T wireless headset and lifter and it was a bummer. I had feed back problems as I wear a hearing aid and there was a constant buzzing noise coming from the lifter. None of those problems are present with the OfferRunner. Great product. Easy to use and easy to install.
Jerry Plant
Mark I Asset Management, Ltd.
Oklahoma City, OK
OfficeRunner Wireless Headset Review
Customer Rating:
The ear piece is tough to put on and isn't as comfortable as my previous Plantronics headset.

The sound quality delivered as promoted...
John Becker
Orchard Park, NY
Headset volume
Customer Rating:
I love the feel of the headset--not as heavy as the Platonics; but caller have stated the volume THEY hear is not as loud as before--still trying to figure out if I have a setting wrong!
Debbie Bean
Tolsma Autobody & Towing
Caldwell, ID
Customer Rating:
Love my new headset. It is so comfortable that I forget I'm even wearing it. I also like the sleek design. I had a short ear bud and wasn't sure about the longer ear piece but I like it. People can just point to my ear and people know I am on the phone.
Margaret Wood
Gwynedd, PA
Excellent headset
Customer Rating:
I love the OfficeRunner headset. It is clear and easy to use. I also love the PC feature which lets you switch over to your PC to listen to speakers or training videos. No complaints!
Paul Kaufman
DNA Search
Reseda, CA
Great .
Customer Rating:
I just completed my second day with this unit, and it really is pretty awesome. I am on a 60 day free trial, and at this point I don't see a reason to not purchase it. I was able to charge it up out of the box and get it ready for use in about 25 minutes. The sound quality is great! Nobody can tell that I am even on a headset, and some have even commented on the improved sound quality that it produces. I even walked outside my house to another house across the street just to test how far I could get away from the base, and my caller could still hear me clearly! Confort is a big thing with me, and I like how comfortable it is, especially with the flexibility of using either the over the ear or the over the head configuration, and the battery seems to be very good so far too. I thought it was a little pricey, but the quality seems to justify the cost. I have been a "speaker phone" guy for years beacuse of poor experiences in the past with other head sets, but they way things are going I will be converting to "headset guy" very soon!
Keith N
Denver, CO
Office Management
Customer Rating:
I like the look and design style, and how comfortable the headset is.
I don't like how small the button is to answer a call, its hard to find and sometimes I hit it twice so it picks up and hangs up the call, also it takes too long once pressing the button for the lifter to lift up the handset, so long sometimes someone else has already answered the call.
Chase Kreitman
[OfficeRunner Wireless Headset System from Sennheiser] Excellent product. . .
Customer Rating:
This was a perfect match for our 8x8 VOIP phone system, phone model 6755i. Set up was an ease and instructions easy to follow. Keep in mind that you do have to charge the phone an hour before using it. As someone who is constantly on the phone and data entry at the same time this product is perfect. Sending faxes, emails or distributing documents and phone conferencing with the office runner makes work easier. The range is great, charges in no time and the sound quality is superb as I work with several others around me constantly talking my clients can't hear any of the background noise. I wish the ear wrap was more comfortable though because the plastic after wearing for some time can become very uncomfortable. Maybe it was my big ears in any case it was uncomfortable for me. This is my only objection to this awesome product. Hope this helps.
Joshua Pena
great headset!
Customer Rating:
headset works as advertised. good reception. One item: instructions should remind the user that the volume control direction (up/down)depends on which side you are wearing the headset on. This had me confused until I called your helpdesk
Peter Szmidt
Imperial Oil
OfficeRunner Pro
Customer Rating:
The OfficeRunner with lifter is the perfect system. It eliminated neck strain upon use and allows for hands free multi-tasking operations..easy to set up and use. Customer Service is excellent!
R VanDen
USDA Forest Service
Roanoke, VA
Recommend buying this Product
Customer Rating:
I just love the new headset for the phone. I now have purchased the Handset lifter to further assist me in answering the phone. Now, callers can hear me and I do not drop a call.
Joy Honeycutt
Judge John L. Parrott
Monticello, GA
OfficeRunner Wireless Headset System from Sennheiser with ORL12 Handset Lifter]
Customer Rating:
Great service and like headset-best I have had.
patty adell
Customer Rating:
Set up went well. Some units seem to take longer to charge. Of the 6 we purchased 5 have been installed and are working.
Margie Nickerson
Grace Family Dentistry
Like it
Customer Rating:
Had a Plantronics for two years. It fell apart. Went to get a replacement and it was the same price as this one. Glad I made switch. Much better product than the Plantronics wireless product.
OfficeRunner Wireless Headset System from Sennheiser]
Customer Rating:
So far so good.
Toni Eddington
Ridgefield, WA
OfficeRunner Wireless Headset System from Sennheiser with ORL12 Handset Lifter
Customer Rating:
Love this headset! Very clear sound, no static. Easy to set up and comfortable to wear. Would definitely recommend!
Anna Ball
Athens Utilities
Athens, AL
OfficeRunner Wireless Headset System from Sennheiser How did I go so long without it?!
Customer Rating:
This product is amazing. Not only does it provide neck/back relief it makes working while on the phone SO much easier. I have the freedom to move around my office without ever having to put someone on hold. The sound clarity is also great!
Brittany Koenig
Detroit Band Saw
OfficeRunner Wireless Headset
Customer Rating:
We tried out this product and were dissatisfied. Our receptionist sounded far away. When she stepped away from the reception area she couldn't hear the phone ring.
Jennifer Medhurst
DC Ranch
Scottsdale, AZ
OfficeRunner Wireless Headset System from Sennheiser It
Customer Rating:
At the suggestion of the Headsets.com guy, I bought this Sennheiser wireless headset. So far anyway, I am SO glad I did. I spend a lot of time on the phone each day (I am a Financial Advisor) and my previous headset had a cord. I was sure I wanted to get one that was cordless and one that would work with my new RingCentral Polycom phone. The sound quality is superior and so is the range of the Office Runner. It is very modern looking as is the charging "cube" where it sits when not in use. The instructions for use were easy to follow, and the sound quality is terrific. There is a 3 year warranty, and very few are returned to Headsets.com for refund. I AM impressed!
Kathryn Carter
Lighthouse Strategic Advisors
Alexandria, VA
So far so good
Customer Rating:
We have only been using the Office Runner for about a week now. So far it is doing a great job. The headset ringer is hard to hear when in a noise situation, but the distance is great. Thanks.
Darlene Ritchie-Shinault
Laclede Electric Cooperative
Lebanon, MO
OfficeRunner Wireless Headset System from Sennheiser Vice President
Customer Rating:
the button you push to lift the headset really stinks or i have really fat fingers, hard to find without looking. other than that i love it.
chuck Last
penn installations inc
Easy and Efficient
Customer Rating:
The headset system was quick and easy to set up. When I did my test call, the person on the other end said my voice was loud and clear! The headset system has allowed me to mutli-task more effectively and efficiently.
Josephine Smith
Houston, TX
Love It
Customer Rating:
clarity appears to be good and getting use to the ear piece is better each day. Like the fast charge not at all like old head set. very light weight.
Dorene Kessinger
The Document Center Inc.
Glendale, Ca. , CA
Sennheiser headset
Customer Rating:
The distance of this headset works very well, although I haven't tried the 400 foot range yet. We have been getting some feedback, also some complaints that people had a hard time hearing me. We have got that with other headsets.
Frank Johnson
CompTech Systems, Ltd.
Upton, MA
Works Well!
Customer Rating:
Worked great out of the box! Easy to attach to my phone. Easy to use.
Terrific Headset
Customer Rating:
This device worked beautifully...right out of the box. Previous headsets always needed adjusting. Quality is superior as well.
Jack Schmitz
Love this wireless headset
Customer Rating:
The Sennheiser was an easy set up. I love the fact it came with so many ear pieces to select my proper fit, plus the "headset" if I should ever need it. Love the clarity, no background noise and that there are two volume adjustments for me as well as the caller. It is so comfortable I forgot I had it on when it beeped as I got out of range as I approached my car. Would recommend this headset to anyone.
Kelli Skogen
Client First Staffing Solutions
Awesome headset
Customer Rating:
This is, by far, the best headset I have ever used. I have tried them all...Plantronics Savi Office; Jabra Go; and other Sennheiser products. I have also tried many of the up-to-date headset models. The OfficeRunner is light, crystal clear sound (both incoming and outgoing), easy to set-up and no static whatsoever. The design is unbeatable. I simple love this headset and you will also.
David Greenberg
Weston, FL
Worth every penny
Customer Rating:
Our company has been using the Plantronics for a few years. The speaker went out so we decided to give Sennheiser a try. I am so glad we did. With the Plantronics, there were areas of the building you would lose the signal, particularly when going through walls. No problem with the Sennheiser though. Also, the clarity is absolutely amazing. It sounds as good as any wired phone, if not better. I have used the earpiece, and called from another location and talked to the person using the earpiece, and I can confirm that speaker and mic are of excellent quality, with no static on either end, and crystal clear. Another bonus that we couldnt do with the Plantronics, is the base is designed so that you can still use your normal handset if the person using the headset is out of range to answer. With the Plantronics, the base was unusable unless you had the headset.

I would highly recommend this product to anyone, and it is absolutely worth every penny.
George Buhr
Neosho, MO
Headset working fantastic!
Customer Rating:
The feel and fit of the headset is wonderful and the clarity is above expectations. Thank you for making my job easier!
aaron lessard
Handset Lifter
Customer Rating:
Love my new Sennheiser OfficeRunner Wireless headset, but after a 2 weeks the handset lifter stopped working. Call Headsets and we tried everything we could to make the lifter work. So within a few days I got a new lifter and sent the other back. Love my handset lifter! Thanks
Terry Robles
Community ISD
Nevada, TX
Great Headset!
Customer Rating:
This is the first headset I've found that is comfortable to wear and easy to use. Sound quality both inbound and outbound is great. The set-up instructions were clear and concise. Make sure you get the handset lifter.
Ed Mani
Burkhalter Travel
Madison, WI
Customer Rating:
like very much, priced higher than what I wanted to spend.
Norman Cathell
Cathell Insurance & Financial Service
Ocean City, MD
OfficeRunner - simply amazing, simply the best
Customer Rating:
I am an adamant fan of telephone headsets, particularly wireless headsets, and the OfficeRunner is the BEST I've used. It is simple to set up, simple to use and has amazing clarity and range.

It took me less than 3 minutes to set up and has worked flawlessly ever since. And, it's quality and clarity is without peer,

What's more - it looks incredible!

If you're after State of the Art that is a piece of art you can't go past the Sennheiser OfficeRunner.

I highly recommend the OfficeRunner and Headsets.com
Ken Welsh
IRMAF Productions
Very satisfied
Customer Rating:
Most of my career has been spent on the phone & the computer - the Sennheiser OfficeRunner Headset has made each work day that much better - from not being 'tethered' to my desk, great clarity - even outside, to no more neck & upper back discomfort, comfortable headband with reversible earpiece, long battery life means long talk time - Highly recommend it! - Glad I went with the handset lifter as well - will always have one now!

Patty Feichtel
Better Than Expected
Customer Rating:
I've tried headsets before, but they've never had enough range. I work in a warehouse and I'm never by my desk. Didn't really expect this headset to work as well as advertised, but it does. I haven't counted off the feet, but I can get further away from my phone than I could with other headsets.

Plus, the service of this company is fantastic. I called with some questions and the rep was nice, polite, and professional.
Tom McCarthy
McCarthy Law

Product Purchase Options

Catalog #: 1700

Customer Rating:
OfficeRunner Wireless Headset from Sennheiser - Professional Bundle™ was rated 4.5 out of 5 by Customers (278 Reviews)
Manufactured by: Sennheiser
4.5 based on 278 reviews
$418.95 $418.95
MSRP: $518.95
For Volume Purchasing, call 1-800-319-7315 or email bulkorders@headsets.com for a quick and personal response.

Compatibility Guaranteed

The OfficeRunner Wireless Headset from Sennheiser - Professional Bundle™ is compatible with 98% of all office phones! If you'd like for us to check your specific phone, just click below:

Click here and a Headset Specialist will respond within 2 business hours!

What Customers Are Saying

Average Customer rating for this item: OfficeRunner Wireless Headset from Sennheiser - Professional Bundle™ was rated 09 out of 10 by Customers

Customer Rating:

These headsets work great with Cisco model 7945G VoIP phones. With the longer microphone, it makes the sound much clearer. Also, they were simple to set up!
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Customer Rating:

Easy to install and esier to use
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Customer Rating:

Received the headsets on Friday, installed them on Sunday. Monday was the first day for all users and all liked the units!
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Read All 278 Customer Reviews

Accessories for this product

Replacement Parts


Feature Enhancing (3 Items)

Power Adapters (2 Items)

Cords and Connectors (12 Items)

Ear Cushions/Loops, Bands and Microphone Tips (6 Items)