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Plantronics CS55 Wireless Headset Basic Bundle

Plantronics CS55 wireless headset shown with over-the-head wearing style
The Plantronics CS55 Basic Bundle has been discontinued. Please see the Sennheiser OfficeRunner Essential Bundle.

Features at a glance

  • Walk and talk up to 300 feet away from your desk
  • Ten-hour continuous talk time, then recharge 80% in 1.5 hours
  • Convertible headset can be worn on either ear and quickly converts between over-the-ear and over-the-head wearing. Behind-the-neck headband option available for extra stability during fast head movement
  • Noise-canceling microphone cuts out most background noise
  • 64-bit digitally-encrypted signal. Nobody can listen in on your calls
  • Increase your productivity by answering and ending calls when you're away from your desk with the recommended Plantronics HL10 Automated Handset Lifter
  • Mute button allows for private, off-headset conversations
  • Easy installation! Click here to view the easy setup guide for your Plantronics CS Series headset.
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Description

When it comes to aesthetics and ergonomic comfort, the Plantronics CS55 wireless headset has plenty to offer. The subtle yet stylish look of the headset and base will not be out of place in your office, and the CS55 headset can be comfortably worn either over the ear or over the head as the wearer chooses.

The Plantronics CS55 headset has plenty to offer technology-wise as well. It transmits a signal at 1.9GHz conforming to DECT 6.0 ensuring little or no interference with your other wireless equipment. You'll easily be able to move around and away from the office with up to 300 feet of range. Battery life is also extensive at up to 10 hours of talk time per charge, which will allow you to handle long calls without worry.

Other conveniences of the Plantronics CS55 wireless headset include integrated noise canceling technology. It also allows for remote ring detection and remote call answering if you order the optional HL10 handset lifter.

All in all, the Plantronics CS55 wireless headset will be a boon to your productive life with its variety of capabilities and features. Back to top

Technical Specifications

Manufacturer Plantronics
Type Wireless
Wearing Style Convertible
Max Range / Cord Length 300 ft./90m
Connector Type (view connectors) RJ9
Weight 0.96 oz.
Lines: (telephone products only) Not Applicable
Compatibility Works with your existing single- or multi-line corded phone
Microphone Noise-canceling
Earpiece Leatherette
Color Silver & Black
Special Technologies 1.9 GHz, DECT 6.0
Warranty 1 Year Replacement
Battery Life 10-hour talk time
Reversible Yes
Handset Lifter Compatible Yes
Busy Light Compatible
Quick Disconnect No
DC Adapter Compatible Yes
Digital Encryption Yes
What's in the box? Plantronics Wireless Headset, Plantronics Amplifier/Charger, Plantronics AC/DC Adapter, Plantronics Connector Cord, Plantronics Earloops, Plantronics Headband
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Customer Reviews

Average Customer rating for this item: Plantronics CS55 Wireless Headset Basic Bundle was rated 08 out of 10 by Customers (267 Reviews)

Do you use this product? Write a Review!
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06/24/2014
Mr. Tippens loves his CS55 Wireless headset! Thanks for your great customer service, you guys are great! :o)
customer image Carolyn Pepe
Tippens & Zurosky, LLP
Charlotte, NC
Like this headset
03/28/2012
I've used this set for over a year now. Very comfortable with the head band. Sometimes forget I have it on! Sound quality on ear piece and microphone is very good. This set has multiple adjustments to get the sound just right.
customer image Wes Wadkins
Enrollment Services of America, LLC
Jenks, OK
Like Headsets.com and my Plantronic headset
03/15/2012
What I like about this company is that they have great Customer Service. I just spoke with Bren and he cleared up several minor issues (that were because I was turning the dials and adjustments) Second Headset from this company and will be buying more for our office. Thanks Bren.
customer image Ren Brewster
Flemington Audi VW Porsche
Bridgewater, NJ
02/22/2012
We just love the headsets and everytime says what should I get, I just say let me order it for you know just what to get!!! Thanks,!!!!!!
customer image Janis Murray
Harford Primary Care
Bel Air, MD
Show all (267 Reviews)
01/16/2012
love it, but bluetooth doesnt inform me when someone is calling my extension.
customer image tyler n
orange, CA
12/02/2011
We love our headset and will be ordering a second one.
customer image Betty Butler
ProRehab-PC
vincennes, IN
10/21/2011
Gave it a try, didn't like it. Ear pieces are uncomfortable and didn't like the fact that it was long and dangled (not secure). Will be returning to try something else.
customer image Cheryl O
Siskiyou Corporation
Grants Pass, OR
It does it
07/01/2011
I wanted a simple headset to replace a problematic older one. This is it! Works great. No complaints from me or my clients.
customer image Gary Novack
06/13/2011
customer image Morita Scruggs
St Lucie County Clerk of the Circuit Court
Fort Pierce, FL
Plantronics CS55 Wireless Headset Basic Bundle
05/19/2011
Have only used the product for a few days but it allows me to continue to work or research products for the customes while haviing my hands free
customer image David Grimm
Farmers
Little Rock, AR
Another head set
05/12/2011
AWESOME SERVICE
customer image Tasheen Anderson
Banner Health Washakie Medical Center
Worland, WY
love headsets.com
02/22/2011
I have received the best customer service from headset.com. Keep up the good work. Good product .. sometimes picks up static from wireless devices in the office. . otherwise great.
customer image susan duva
Plaza Personnel Service
san diego, CA
11/12/2010
I recently moved from one office building to another within our organization. I left my headset in the office I was leaving. After one day, I asked to order a headset for the new office! I missed it so much! Love the headset. I am so much more productive when I use it!
customer image Lori Pawson
TLC Community Credit Union
Adrian, MI
Used for years and love it
10/20/2010
I have used this headset and lifter kit for 4 years and it still works beautifully. Others may be less expensive but this set is worth every penny.
customer image Joni de Szendeffy
Payson Unified School District #10
AZ
Happy with CS55
05/27/2010
The freedom of not being attached to your phone is great. I can multi-task very easily.
customer image Lisa
MN
This Headset is Awesome
05/13/2010
I have been using this headset for about two weeks and so far so good. I dont like the fitting on the headset but however the sound quality is amazing. This is the second product I have purchased in the past month
customer image Rene Hobbs
Grand Haven, MI
05/05/2010
We have been ordering this same headset for our employees for years and the product has never let us down! We choose Headsets.com not only because of the outstanding product but equally important the outstanding service! Our orders always arrive on time and it is always perfect! Thank you!
customer image Sue Kohlberg
Premium Retail Services
Chesterfield, MO
Not recommended
04/23/2010
The "CS55 Wireless Office Headset System" does not come with a lifter that would make the headset functional. You have to pay and extra $80 to make the thing work. I called the company. The lady who I talked to said she didn't understand why it didn't come complete, and did not offer to fix it. I am sending both headsets I purchased back for a refund
customer image Steve Finch
WA
cs55
04/22/2010
Great equipment!
customer image MELISSA TORRES
BPNA
ORLANDO, FL
03/23/2010
The first devices did not work. However, your team was very responsive and sent another set. The new set works very well. I am please with the Headset.
customer image Jeffrey Green
HQ IMCOM
San Antonio, TX
Headset Review
03/05/2010
I am very pleased overall with this product. The only suggestion that I have is to re-design the earclip for more comfort.
customer image Cali Stevens
Spectrum Eyecare
Jamestown , NY
Headset Review
03/04/2010
People have trouble hearing me sometimes.I do not know if it is the phone or the headset.This is my second headset in two years. Same style.
customer image Nancy Rucci
DiMarino-Kroop-Prieto GI Assoc.
Woodbury, NJ
Plantronics CS55 Wireless Headset Basic Bundle
02/12/2010
Everything is great. The sore neck is gone!
customer image Sam Ventimiglia
Great Lakes Wealth Planning
St. Clair Shores, MI
02/08/2010
This is the second headset I have bought from you. It must be great as we ordered again! I can't imagine not having one! It has made my life so much easier. Thank you for having such a dependable product!!!
customer image Christine Cook
Cokeville Elementary School
Cokeville, WY
Great headset
01/28/2010
The reception is excellent at both ends. On my first two calls, to my wife (1) and boss (2) I got the same response, "Wow! You sound so much clearer..." (than on my usual handset, and definitely better than on the speakerphone. It's easy to use, the charging cradle is simple and keeps the headset in the same place. The only thing I don't like at this point is the short little wire that makes the charger/holder stay right by the phone. Since the phone requires hookup to the handset wire, is there a way it can be used with a cordless phone base?
customer image Howardq Wade
Palolo Valley Homes
Honolulu, HI
Plantronics CS55 Wireless Headset Basic Bundle
01/19/2010
Very light headset with a good range from the base unit. Our phone does not accommodate the use of the handset lifter, but it does have a headset jack which we are able to use along with the line button and the hands-free/mute button, to make the Plantronics work, without having to reprogram the phone.
customer image Aaron Kaichi
Aaron S. Kaichi, M.D.
Waipahu, HI
Great Business Headset
12/29/2009
I worked at an office with 20+ employees using this headset and never had any problems. We never experienced interference problems either. This is a must buy item for any business.
customer image Luis Last
CA
Returning the product today
12/10/2009
You've made little advancement in the past 3 years. We weren't happy with your product then and it honestly looks, sounds, and feels the same today. We're returning it today.
customer image JOHN EDDOW
CA
Great product.
12/08/2009
So far the headset is working well. I am trying to figure out why there is an echo, which I'm sure has to do with how I installed it. Otherwise, the product is wonderful.
customer image Monica Miranda
Brandman University
Irvine, CA
I AM SO Happy with this headset
11/25/2009
This is really the best for me and what I do in the office....Sincerely Thank very much
customer image Juanita Montana
US Title Agency
Scottsdale, AZ
Great Product
11/20/2009
Easy to use and put together.
customer image Carrie Sparks
CAMP LOWELL SURGERY CENTER
10/29/2009
YOU HAVE MADE MY NURSES AND BUSINESS OFFICE STAFF THINK THEY WENT TO HEAVEN. PATIENTS ARE STATING THAT EVERY THING IS CLEAR ON THEIR END AND IT IS MAKING STAFF MORE PRODUCTIVE. WE WILL BE ORDERING A FEW MORE!
customer image BARBARA MARCO
Camp Lowell Surgery Center
TUCSON, AZ
Great
10/07/2009
The CS55 wireless headset was purchased due to us having several of these in our business. We wouldn't go with anything else for our wireless land line needs. Thanks
customer image Casie Howard
Approval Payment Solutions, Inc
BOONVILLE, IN
CS55 Wireless Headset
09/22/2009
I ordered this particular headset because of the talk time (10 hours) I was very disappointed because it is so much heavier/bigger than the one I was currently using (CS70NC) the CS70NC was so much more comfortable and the ear piece is exceptional. So I will not be using it but I have another person that works for me that will be trying it once we receive the hand set piece I ordered yesterday. My phone has the plug for the headset. I so wanted the new one to work because talk time on my current one is only 6 hours so I will have to just wait longer in the morning to put it on.
customer image Sandi Kelishes
Robert Bosch LLC
Ontario, CA
Headset
09/09/2009
Always great product... prompt service
customer image Tasheen Anderson-Marnne
Washakie Medical Center
Worland, WY
cs55 wireless headset
08/28/2009
very easy to use, love the remote pickup/hang up feature.

ear piece holders are not very comfortable, after time my ear goes numb.
i don't use the over the head device.
customer image Maria Alexander
St. Lawrence Elementary & Middle School
Santa Clara, , CA
Awesome product
08/14/2009
very easy to set up and use.
customer image Marie Roland
Raleigh , NC
Plantronics CS55
07/09/2009
I have been using the CS55 for a couple of months now and I am enjoying it. It's nice not to be limited by a cord attached to the phone base. However, I would like to be able to answer the phone and disconnect the line from my earpiece instead of having to actually return to the phone.
customer image Betty Stockton
A. C. Melloh, D.D.S.
Indianapolis, IN
Platronics CS55 Wireless Headset Basic Bundle
07/08/2009
Love it !! Love It!!! Love IT!!!
customer image Judy Palmer
JJSterling # 1 Designs
Novato, CA
cs55 okay at best
06/23/2009
The hands free concept is nice but:
1) The over the head piece is not tight enough so you can't hear very well
2) The over the ear piece is uncomfortable and the microphone piece wiggles and actually touches your face--it is not stable at all
3) I have experienced dropped calls and no way can I get 300 ft away and still answer calls
There should be modifications made to some of these issues, I see I am not the only one with these problems
customer image Cindy Schulteis
Schulteis Sanitation, Inc.
WI
Great Headset, always a winner with Plantronics
06/17/2009
Great range, reliable, setup is easy. Great headset.
customer image Shawn Mortensen
Mortensen Computer Services
Norton, KS
Plantronics CS55 Wireless Headset Basic Bundle
06/17/2009
The product is fantastic, but the amount of wires is a bit excessive for the hook up to the phone
customer image Sandi Gatti
Metropolitan Anesthesia
Germantown, TN
CS55 Didn
05/29/2009
The sound is generally better, but the interference buzzing occurring occasionally is still present. It does not occur with handset use. Put in filter on headset input and will report on results.
customer image Mike Duesing
Stewart Howe Alumni Service
Lansing, NY
05/14/2009
The ear connector is very uncomfortable. I have to remove it after every call.
customer image Reba Rucker
Irving, TX
Like it a lot
04/10/2009
I really like my new headset. It's very comfortable especially since I wear glasses. I will the answer button was shaped differently because sometimes with my nails I have to push it really hard.
customer image Mary Fields
Surtec, Inc.
CA
Very Nice
04/09/2009
The headset is great. I had a corded headset before this one & it is nice to be free to roam. I liked it so much I purchased another one for a co-worker & she likes it just as much! I am very satisfied with the purchases.
customer image Elaine Reed
NJ
03/26/2009
I find the product useless unless you have the lifter. At the price of the lifter it takes it out of our price range. Also, the ear piece was painful so I think I need the behind the head piece and that would also add more cost to it - which we cannot afford to pay. Thank you for the opportunity to try this product, I wish that it had worked.
customer image Sharon Brooks
J A Gold Associates
Buffalo, NY
President
03/20/2009
It is a very valuable tool. I acquired one for myself 4 years ago and it works perfectly clear and I had no problem, so I bought two more to my partners. They love it. I suggest that the accessories to attach it on the ear are more flexible and maneuverable.
customer image Rafih Hayek
Service Plus Travel
New York, NY
03/14/2009
Always nice to know we can contact you and get great service.
customer image Christopher Rotella
Ameriprise Financial Services
Riverdale, NJ
Good Stuff
03/13/2009
We love this head set at the office
customer image Emilio Encarnacion
Elsie Encarnacion State Farm Agency
West Haven, CT
CS55 Wireless Headset.
03/11/2009
I love this product. I have been having shoulder and back problems for a long time from holding the phone on my shoulder while multi-tasking. i have only had this product 1 week and i can see a difference already. Did not get the lifter for the phone but is on my list to buy with in the next couple of months. Thanks, Karen
customer image Karen Graham
ROCKY GAP LODGE AND GOLF RESORT
Flintstone, MD
Works every time
02/26/2009
I used to use a CS50 and have upgraded to the CS55. My only complaint is that when you put it on mute the CS50 had an audible sound to let you know that you had hit mute, the CS55 does not. Otherwise, it works great.
customer image Melanie Lewert
DFP
CA
CS55 works great
02/20/2009
I found the directions easy to follow. After setup, I had a co-worker call me and then I did the "Verizon" test (am I coming in clear?") as I walked throughout our facility. From the back warehouse to the front desk, about 150 feet apart, I only found one weak signal area -- that's near perfect reception for our 2-story office facility. Great work, Plantronics!
customer image Dave Blazak
RAMTEK LLC
Tustin, CA
Love it!!
02/16/2009
We absolutely love this headset!! Being wireless has given us the freedom to do our work and talk at the same time. The clarity is perfect and everyone we speak to has no problem hearing us, in fact we are "crystal clear".
customer image Melissa Montano
Windham Orthopaedics PC
Enfield, CT
Receptionist
02/11/2009
I really like it. It's much more convenient to keep working while answering and transferring calls.
customer image Nicole
Review
01/21/2009
Customer Service was great with helping me set it up. Still having problems with the ring adjuster. It has to be set real high for the vibration to pick up if I am away from my office. But then causes problems if I am right beside my phone because the ringer is to loud and annoying if I am right beside my phone.
customer image Brandy Allman
Haldex Hydraulics
Statesville, NC
GREAT HEADSETS
01/13/2009
These headsets are amazing. Again, the only thing i have an issue with is the price, but you aren't higher than anyone else.
customer image Carmen Maldonado Urie
Bobrick Washroom Equipment, Inc.
Sylmar, CA
Wireless Headset Basic Bundle
12/18/2008
Only improvement that I can see is that you need some smaller over the ear pieces for the headset, other than that we love it.
customer image Demetra McKeney
Fuller Management Services
Denver, CO
The perfect set to purchase. All in one.
12/17/2008
Handier than knobs on a door. Cuts down on missed calls (which generally cause more calls) and the mobility is fantastic.
customer image David Crockett
GA
Plantronics CS55 Wireless Headset
12/10/2008
So far this headset has worked very well. It is easy to adjust for volume. The wireless feature helps a great deal and is a big improvement over my old headset which had a cord. I'm very satisfied with this product.
customer image Geoffrey Peterson
The Legal Center for People with Disabilities
Grand Junction, CO
Comments by a new user
12/04/2008
First, I love being able to hear my clients. I also like that the unit doesn't take up too much room. My only complaints are that the ear piece hurts if I use it too long. Also, my lifter from my previous set doesn't work with this system. I am not happy about having to order something I already have.
customer image Karen Bray
Cruise & Leisure Travel
Sonoma, CA
Disappointed
12/04/2008
Easy enough to get set-up, but....
The earpiece unit is a little too bulky which makes it a bit heavy to wear all day, and the extension to the mic needs to be adjustable. (so I can bend it closer to my mouth).
Everyone I tried to talk to said it sounded like I was far away, and could barely hear me. When I turned the volume adjustment up, then there was too much background noise, and they still could barely hear me.
customer image Bryan Ables
Ables Insurance Agency
Richmond, TX
HURTS
12/03/2008
I love the product except for that it hurts to use :(
customer image Maylene Teruya
ValleyCrest Landscape Maintenance
Gardena, CA
12/02/2008
Simple set up. Clear audio. Easy to use.
customer image John Teachout
McDonald, PA
Administrative Assistant
11/26/2008
We really like the product. We have ordered many of this headphone and have not had any problems.
customer image Sue Lang
Guardian Angels Elim Home Care
Elk River, MN
CS55
11/17/2008
No matter what earpiece I try I have pain in my ear after about an hour. I am persisting but it does not get better. The over the head band does not fit tight enough to the ear so it is difficult to hear when there is other noise around me. I have tried all the sizes for the earpieces and none are better than the other. Love the hands-free but think unable to keep headset as too uncomfortable. Staff says they can see my ear blanch where headset sits.
customer image Kathy Moffatt
Dr. Grace Major
Surrey, BC
11/17/2008
Very impressed after 1 week of use.
customer image Jonathan Johnson
CT
Inventory Specialist
11/13/2008
I don't use this product but those that I order for like it very much.
customer image Cindy Huff
Caris Diagnostics
Irving, TX
11/10/2008
It would be nice if it had a two way ear piece similar to the ones available with the wired set. The headset is fine but one of our girls doesn't like the ear piece and the phone is shared so we have to have two options available.
customer image Donna Bruns
Coldwater Dental
Coldwater, OH
Love It, Gotta Have It
11/07/2008
This wireless headset has improved my conversations significantly! I am able to hear my customers better, plus have more meaningful, productive conversations. Sound quality is crystal-clear, does block out background noise. Will definitely buy this product, and recommend it to others.
customer image Elmy Escalante
Merit LILIN USA Corp
Arcadia, CA
Ear piece - wireless headset
10/28/2008
I use the ear piece that hooks over your ear (the slimmest version. Pressing on the answer button makes the hardness of the hook pretty uncomfortable after a long day. Something like a piece of moleskin or soft rubber coating would be a great improvement for comfort of long wear. I will probably go out and buy some to modify the piece myself.
customer image Diane Lawbaugh
Rogers Group Inc.
Nashville , TN
10/24/2008
Thank you for the headset & equipment. So far we have really liked the product we purchased from you. We even had online chatting today to help us through some issue's we were having setting the device up. Again thank you.
customer image Sondra
OMS Specialists
Smyrna, TN
Director of Information Media
10/23/2008
Headset set-up very easily and was partially adaptable to the phone it was connected to, however, since it was the operator's phone and it has an additional two banks of phone buttons, it did not save our operator any time because she had to be sitting by the phone to operate the bank anyway.
customer image Tony Nathe
Assumption Community
Cold Spring, MN
Super Product
10/08/2008
Great product comfortable to wear with a super sound. I have a home office with lots of equipment and good sound away from the desk is often difficult, not now.
customer image Betty Bray
Abilene, TX
Administrative Assistant
09/26/2008
We have had the headset for 3 days and like it. The only draw back on it is that, we have multiple phone lines and can only use the headset for one line only. Is there a product where other incoming lines can be picked up from the headset? Right now, it is not feasible for us to keep it and I will be shipping it back next week.
customer image Juliette Butler
University of North Alabama, Student Engagement
Florence, AL
more comfort around the ear
09/25/2008
I love how easy the set up and use of this headset is. The part that goes around the ear still needs to be more comfortable
customer image Kristi Smylie
Sonora Physical Therapy
Sonora, CA
Our New Headsets
09/24/2008
We are a small customer support team of 5 that have used Plantronics vista M22 for years. It is so nice not having a cord to deal with since we have switched to the CS55 wireless units. We are still in the testing phase but have yet to find something we don't like about the CS55 units.
customer image David Campion
Andrews Software Inc.
OH
09/23/2008
Don't have phone yet to go with system. No comment yet, but look forward to using it.
customer image Debra Thornton
Scottsville, VA
Precor headset review
09/18/2008
Everyone in the office enjoys this headset and its range.
customer image Leslie Adkins
Precor
Woodinville, WA
09/15/2008
1. I like using the over head piece because it makes it more stable than being attached to the ear.

2. The mouth piece is too close to my mouth. It actually rubs my face.
customer image Christy Cochran
Charles Armstrong School
Belmont, CA
09/10/2008
Love it! We have now purchased three of these headsets and plan on purchasing more.
customer image Melissa Rudyk
International Marketing, Inc.
Chambersburg, PA
Plantronics CS55 Wireless Convertible Headset
09/09/2008
I am returning this product because it has a lot of echo feedback in the headset. Also when you speak to anyone with the headset, they hear you as if you were speaking to them on a speaker phone. Annoying to our customers and ourselves. Just not a good fit.
customer image Candy Ross
CA
cs55
09/08/2008
good distance from base. Sound good.
customer image Robert Hall
Family and Childrens Server
Brockville, ON
Plantronics CS55 Wireless Convertible Headset
09/08/2008
I really like these and the CS50 headsets I have ordered in the past.
customer image Trina Farris
Carroll EMC
Carrollton , GA
Remote answering
09/05/2008
I would like to see some way to leave the receiver off the hook and have a remote answer. The handset lifter does not always work and never stays stuck down. If there was a better way to attach it to the phone it might be better but ideally, using a small device to depress the receiver button would be the best.
customer image Candace Moore
USDA Rural Development
Boise, ID
Great product!
09/02/2008
The CS55 wireless headset has been an easy product to use and allowed our staff to work without the mess of wires.
customer image Barbara Partee
Partee Insurance Associates, Inc.
Covina, CA
08/26/2008

I am very happy with Plantronics CS55 headset.

I am amazed at the quality in sound and the distance I get with this headset.

I have been outside dropping off mail, and have had to answer a call, I had quality sound.

I was very impressed. I also wear glasses with my headset (I use the ear loop) I have been reminded several times not to forget to take off my headset as I'm walking out of the office to go home for the day.

I would highly recommend this headset.

customer image Velma Tafoya
Abrio
Flagstaff, AZ
Only one thing missing
08/23/2008

I like everything about the headset except for the fact that I can't put someone on hold when I am not by phone.

This is a must have feature.

We have phones all over the plant but if I can't put someone on hold remotely I can't even go to another phone to let someone no they have a call because they can't pick it up anyway.

customer image Mary CAT Dingerson
Docuvision
Davie, FL
Plantronics HL1 Automated Handset Lifter
08/23/2008
Good product. This is our second one for our warehouse. Good reception coverage in metal building.
customer image Jerri Hogarth
Coastal Equipment Co.
Jacksonville, NC
Pacific Aero Tech, Inc Barbara Austin
08/21/2008
The headset is very clear, it's just taking some getting use to having it on. I love the not having to get a kink in my neck from the use of the handset.
customer image Barbara Austin
WA
Wonderful product
08/20/2008
I was very pleasantly surprised by the performance of this headset. It is truly a wonderful product, and I look forward to enjoying this purchase for a long time. Thank you!
customer image Paula Baker
New Hope High School
New Hope, AL
08/14/2008
This headset is for my supervisor. He is very satisfied with the product. I also have an older version and am still satisfied with it. When it's time to replace,I'll get back to you.
customer image Libby Grayson
Rockwood School District
Eureka, MO
08/07/2008
Had some trouble with being heard by others. I called the help desk, and someone walked me through various configurations, one of which did work.
customer image Jan Stoner
Loyola
CS55 Wireless headset
08/06/2008
I do like the hands free mobility, but seems that the ear piece is a bit heavy, therefore weighing down on my ear and not allowing me to place on my ear for long period of time without having to remove before the end of an 8 hour shift.
customer image Shayen Leatherwood
NADP
Dallas, TX
Plantronics CA55 Wireless Convertible Headset
08/05/2008
Great product good quality
customer image Renda Bennett
Lassen National Forest
Susanville, CA
08/05/2008
It's still not working properly. Low volume and people can't hear me. Does not alert to call and can not pick up phone remotely. For the price I'm disappointed it does not work better. I ordered because I could not pick up my phone remotely with my old headset and new VoIP phone. This isn't any better but into it for another $300+
customer image Gail Hagans
Fire & Rescue Training Institute
Columbia, MO
Plantronics CS55 Completely Wireless Headset System
08/01/2008
excellent
lightweight
doesn't irritate the ear
customer image Pat Watson
Town of Thessalon
07/31/2008
Great product--have ordered two in the last month. Never did receive my T-shirt for ordering--XL
customer image Molly Argott
Birmingham, Neurosurgery & Spine
Birmingham, AL
Handset Lifter is Fantastic!
07/24/2008
This has made answering the phone a lot easier, since I can answer my phone from some distance away.
customer image Farland Bottoms, Ph.D
Doctors
Highlands Ranch, CO
Headset review
07/22/2008
The only thing I have a problem with in installing the headset is where the manual receiver goes into the bottom of the headset. Other than that, they are fine.
customer image Karen Peek
Asheville Eye Associates
Asheville, NC
hmm, I mean hummmm
07/18/2008
Nice headset but the hum is annoying. If you want feedback try one of these headsets. The little ear holders are almost comical but the over the head holder works pretty good. I thought paying more would equal better quality but I was mistaken. I've had better quality for much less money. The wireless-ness is nice, but the sound issues nullify the comfort benefits.
customer image David Nelson
Granada Hills, CA
Plantronics CS55 Wireless Convertible Headset
07/11/2008
I really like the convenience and distance it covers, but it's quite awkward when I need to transfer a call and I'm not at the base...Is there a hold button on the ear piece?
customer image Janene Fiala
Hobe Sound Bible Church
Hobe Sound, FL
Head sets and lifters
07/10/2008
The girls "love" them. Some have even tried to wear them home. We are on the phone continually and the headsets allows them to finish what they are doing and answer new calls/questions. The lifters are great, too. As we are up and down, we don't miss a call!!
I wish we had gotten them last year.
customer image Bonnie Glass
Farmers Bank & Trust Co.
Georgetown, KY
Outstanding!!!!!!
07/08/2008
I'm a Utilities dispatcher and the headset is the best. The only thing I wish it could do is answer more then 1 line. But that's ok, maybe one day Plantronics will come up with how to do it.
customer image Jennifer Shea
City of Washington
Washington, NC
Review of order
07/08/2008
Service was amazing, shipping was quick, and the follow up was nice. It's also nice to know I can call your company and talk to a live person
customer image Tracy Brown
Mn. St. Comm. and Tech College
Wadena, MN
07/03/2008
Love the comfortable fit and freedom to walk away from my desk without having to disconnect like I had to with my old headset.
customer image Patrick Haver
Gexpro
Pittsburgh, PA
CS55 Headset
06/24/2008
Excellent headset! Everyone who has them are very satisfied.
customer image Patti Griffith
Printpack
Hendersonville, NC
Works great
06/18/2008
The multiple wearing options allowed for everyone in the office to find the style they liked best. With the ring detector they can take calls from around the office and even outside. The only downside is that everyone in the office now wants one and the adhesive material for the handset lifter is too good and the entire phone has to be moved so others can use it until we order more.
customer image Michael Merritt
Surgical Group of Gainesville
Gainesville , FL
Ear pieces
06/18/2008
This product comes with 4 different ear pieces that go around your ear and they are VERY hard, they hurt and the whole point that I bought this is that I can wear all day. After the first hour or so I had the worst headache from wearing it and trying to figure which size fits best. None of them work. Now I have to wear the headband and I really did not want to that. I called in your office and spoke to a woman. She is sending me some kind of "cone" to try over, I am happy she is doing that. But what made me unhappy was she immediately told me I have to up grade to more expensive set. I was not pleased about this. I will follow up after i get the "cone" piece and see how that feels.
customer image Nico Greenwood
CA
Plantronics CS55 Wireless Convertible Headset
06/05/2008
I am enjoying pretty much everything about this product but do have one complaint: wearing the ear piece without one of the cushions provided is a little painful, but when I use a cushion, I cannot seem to get the ear piece to stay in place at all.
customer image Robyn Kunz
RHR Information Services
Minnetonka, MN
Plantronics CS55 Completely Wireless Headset System with Convertible Headset PN 69700 06
05/13/2008
The headset is great, and certainly makes being on the phone all day easier.
customer image Becky Brehmer
Investigative Solutions
Crown Point, IN
Handset Lifter
04/23/2008
I started out with a headset because I have fibromyalgia and my therapist insisted on my having a headset, which eventually converted to wireless so I have had this product for about 8-10 years. This purchase was for someone else in my organization. It is wonderful!!
customer image Sherrian Whitaker
The Boeing Company
Seattle, WA
CS55 Headset - great product
04/22/2008
This headset is wonderful! It arrived faster than expected and I was so impressed with the careful packaging!
customer image Cassandra Smith
Avery Hall Benefit Solutions
MD
Plantronics CS55 Wireless Headset
04/22/2008
Using the wireless headset had helped my neck problems significantly. I was having problems due to cradling the phone receiver between my ear & left shoulder, so I could still use my hands while on the phone.

Now several other people in my office want one to use.
customer image Jacquelyn Boor
B. C. Stone, Inc.
Everett, PA
Great
04/15/2008
We have purchased the CS50 previously and were very happy with it. This is the first CS55 we've purchased and it has not disappointed. The only complaint I have is that it is pricey. Keep up the good work.
customer image Maria Carmen Maldonado Urie
Bobrick Washroom Equipment, Inc.
North Hollywood, CA
Love these headsets
04/15/2008
Just wish they weren't so expensive, but everyone who has one really loves it, and installation is very easy.
customer image Darlene Vendegna
Lighting Systems
Berkeley, CA
Outstanding headset!
04/12/2008
I have arthritic problems that make it uncomfortable for me to hold a handset for more than a few minutes at a time. The Plantronics CS55 is a godsend. The volume is easy to adjust and the quality of reception is excellent. So light and comfortable on the ear I often forget I'm still wearing it. For me, if a call is going to last more than a minute I'll put it on hold and transfer to the nearest headset in the house. My first one is over 3 years old and still works like new. Absolutely great headset.
customer image Lou Colon
NY
CS55
03/31/2008
Outstanding product. The range is great and allows total comfort and freedom for hands to do other things.
customer image Debra Mahon
DOI/USGS
Denver, CO
Purchasing Agent
03/24/2008
The CS55 is a good wireless headset system. Easy to use and understand. I am able to move our company forward and have increased the amount of wireless units purchased.
customer image Lee Ann Manuel
Maui Medical Group
Wailuku, HI
CS55 Wireless Headset System
03/24/2008
This system is wonderful for with the exception of the ear piece as I have small ears and the circumference of the piece is a bit too large for my ear. It causes my ear to be sore through the next day. I switch sides every day. I may have to spend close to $70.00 to get a custom ear piece made so that it will be more comfortable to wear all day long. I'm not able to wear the headset as it keeps sliding off of my head and the sound isn't as good.
customer image Rebecca Parmer
Amies Communications
Irvine, CA
Plantronics CS55 Wireless Convertible Headset
03/20/2008
Absolutely love it. Have only had it one week and cannot imagine ever working without it.
customer image Jackie
MI
Office envy
03/19/2008
After using my CS50 around the office building, others finally realized it could benefit them also. I recently purchased a CS55 for another office member who fell in love with it the first day. Within one week, I ordered another CS55 for an other employee. It's very catching!
customer image Dan Johnson
Custer Public Power District
NE
Customer Service
03/19/2008
I purchased two CS55's. One for me and another for our manager and we both absolutely love it. We talked about it so much that the assistant manager wanted one, so I order one for him. He just received it last week and already loves it. Our only problem is that sometimes it hurts our ear so I ordered the behind the neck set to try. I haven't gotten use to the behind the neck set yet. Hopefully I will love it also.
customer image Patty Lawrence
Utility Service Co., Inc.
Madison, NC
Plantronics Headset
03/18/2008
Love it, love it, love it! Now when I'm on hold for extended periods of time I can work on other things. When I need additional information during the call to complete the call I can get it without dragging my phone off the desk.
customer image Brenda Sameuels
Immanuel Lutheran Home
Kalispell, MT
Still making my decision
03/05/2008
I received my headset Thursday, February 28 and installed it right away - the headset worked beautifully, although my ear was quite sore after a few hours. On Friday, the headset did not work, I tried several times but it was not working. Late Monday morning, I called your toll-free number and worked with a very nice man; it took some time before we got it working and then it quit. Tuesday, I started all over and after playing around it is now working. My ear is still sore, but not as bad. I am not yet in love with this headset, but will work with it before I make any decision.
customer image Karen Bushek
Citi Smith Barney
New York, NY
Plantronics CS55 Wireless Convertible Headset
03/05/2008
The headset is great. Very clear sound and easy to set up with the instructions provided. The handset lifter does not work the best with the model phone we have so that is a bummer. We have to push the silver button on the headset to answer a call and then push the line we want to pick up on the phone itself (it does not pick up the line automatically). We also have to use the "hang up button" on the phone after we have pushed the silver button again on the headset. Since the headset does not automatically pick up or hang up, we can not be away from the phone itself to answer or hang up phone calls (we were hoping to do this). The handset lifter is better than picking up the receiver to take it off the hook every time we want to make a phone call though!
customer image Trisha Crisco
Northwestern Mutual
Woodland Hills, CA
Wireless is the way to go.
02/26/2008
We love that you are not tied to the phone and can move around when needed without putting your caller on hold or being tied to the phone when you are on hold. The only thing that could be improved upon is the comfort of the earpieces. I have found one that I can use but I wouldn't exactly say it's comfortable, but it is o.k. to wear.
customer image Diane Burk
Eric P. Buetow, DDS, Inc.
North Pole, AK
CS55 Headset
02/18/2008
We are VERY pleased with this headset.
customer image Betty Crocker Patin
CBH Insurance Agency, Inc.
Nacogdoches, TX
Plantronics opinion
02/14/2008
I like the headset very much. I would suggest making the connection where it charges better. You have to push it in to make sure it connects - If I'm in a hurry, I sometimes forget to "push it in" and then it doesn't charge.
customer image Rod
Hawkins & Associates Engineering, Inc.
Plantronics CS55 Wireless Convertible Headset
02/12/2008
We bought one and liked it so well we got a second. The units free our personnel up to do other things while answering the phones.
customer image Lee Madsen
Bedrock Resources
Ocala, FL
Love the headsets
02/11/2008
After some time playing with the sound it works great. A little disappointed that one of the ear pieces didn't work for me but the over the head band is working great now!

Thanks for all of your wonderful help with answering my questions when I first called to inquire about the headsets!
customer image Jodee Young
IA
Headset
02/08/2008
Works great! Easy to install and comfortable to wear. Can talk all over the office without having to run back to the phone set.
customer image Hayden Washington
Associated Brokers and Consultants
Grand Junction, CO
Wireless convertible Headset
02/07/2008
Found one of the ear pieces to be comfortable from the pack. Didn't realize the ear pieces would be an issue to wear with reading glasses, but they are.
customer image Carol Ferguson
NJ
[Plantronics CS55 Completely Wireless Headset System with Convertible Headset PN 69700 06] Headset
02/04/2008
Generally, I am pleased with this headset. There are two things that I would suggest you change:
1. The mouthpiece only adjusts to two settings, both of which leave it in front of my mouth. I like to wear the headset most of the time, but when I am not talking on it, I would like to be able to move the mouthpiece all the way down or up (parallel to the headband)and away from my mouth. Also, the light on the headset that indicates that I am connected is so small and faint that when my office mates approach me they cannot tell if I am on the line.
customer image Beth Bradley
Southeast Metro Stomrwater Authority
Englewood, CO
02/02/2008
Love the head set. Comes in clear with very good range
customer image Joe Kruse
Kruse Financial Group
SD
Love My Headset
02/01/2008
I've been using my headset for a while and have been asked where did I get it. As a result, several co-workers have bought them and use them. I've even lent my old corded headset to another employee because handsfree is the only way to work in my office.
customer image Kathleen Yoda
HI
A great way to make productivity easier
02/01/2008
This a valuable tool for anyone who spends more than 10 minutes on the phone. No cords and can go a far distance. Makes it easy to multitask.
customer image Max Mann
Diamond Credit Union
PA
Plantronics CS55 Wireless Headset
01/28/2008
We are very pleased with the wireless headsets.
customer image Kim Kinnard
Manatee County Tax Collector
Bradenton, FL
Cordless headset
01/22/2008
So far so good, I like the fact you offered a headset and not just an over the ear option.
customer image Mick Moore
Pet Smart
Phoenix, AZ
Headset Review
01/21/2008
Love this product.
customer image Aimee Fleming
Focus Infomatics, Inc.
Woburn, MA
The Good and The Bad, but Not Ugly
01/17/2008
The headset is comfortable and having the different snap-on ear clip things is GREAT. What a clever idea! So you have an earloop that will fit anyone. It's great to not be tied to a wire. Wires are a pill. But I'm 53 years old, and the volume is way too loud for me, even turned all the way down. Yes, I know there are two volume adjustments (we engineering-types are capable of finding that kind of thing). I guess I've done too good a job protecting my hearing over the years. I suggest a greater range on the volume. Also, it sounded like I was in a cave.
customer image Alice Clearman, Ph.D.
Personal Physician Group LLP
Houston, TX
Worth the investment
01/17/2008
Ergonomically speaking, being wireless has been a great help when you're on the phone as much as those working in a call center or somewhere where the majority of your work day involves being on the phone. Now if they could only make these things as small as our wireless headsets for cell phones.
customer image Judy Friedsam
The Travel Bug
San Rafael, CA
Plantronics CS55 Wireless Convertible Headset
01/08/2008

The CS55 is our best seller for a reason…well, really for lots of reasons!

The CS55 boasts a 10-hour talk time, unparalleled sound quality and range, convertible wearing styles, and a brand-new frequency that eliminates interference from other wireless devices.

What more can we really say about this headset that thousands of our Customers haven’t already?

It’s user friendly, stylish, and sounds just as good as (if not better than) any standard office phone.

For the average headset user, this is definitely the go-to wireless headset unit that we always recommend with confidence here at Headsets.com!

customer image Matt Harvey
City manager
01/04/2008
I like the light weight and comfort of the headset.
I don't like the fact that it does not always work as the handset lifter does not activate all of the time, so that is a real pain and may cause me to return the unit.
customer image Paul Sincock
City of Plymouth
Plymouth, MI
CS55 Headset
01/03/2008
I am enjoying using the headset as it was designed. A little shorter piece coming down the side of the face would be nice as it would create a little more stability as the piece sits against the head. Much like the one I use for my car phone. I did have to contact your tech staff to get the system working and they were very helpful.
customer image Mitchell Huint
Scott & Stringfellow, Inc.
Greensboro, NC
Thank you!
01/02/2008
Great product! Thanks!
customer image Ian Oliver
Main Street Specialty Surgery Center
Orange, CA
CS55
12/22/2007
I have been using the CS55 for almost 2 years now and it's comfortable on my ear, has very clear sound, and is a high-quality product. My wife and I are both satisfied and will definitely recommend it to more people. Customer service is highly professional and polite! We also plan to buy another one soon.
customer image John Robida
Bride Groom Video
Coral Springs, FL
Plantronics CS55
12/18/2007
I love this headset. I use the over the head style (didn't like any of the over the ear styles). I love being able to get up and walk over to my printer or to continue working on my computer while on the phone.
customer image James Pankow
Hussmann
Madison, WI
Wireless headset
12/11/2007
I have lost count of the number of the CS50 series of headsets our office uses. We love them! They provide flexibility and prevent many "phone tag" chases.
customer image C.W. Whiteford
Inland Group
Spokane Valley, WA
Can
12/07/2007
Three of my co-workers and I have been using the CS50 for almost two years now. We can't imagine a day at work without using it. Not only has the wireless headset given us complete mobility, but it has also ended the neck pain that each of us experienced when we tried to talk on the phone and type on the computer keyboard at the same time. Just recently I purchased a new headset for a lady that will be coming to work for us soon. I'm sure she will enjoy using it as much as I have. Thanks for the terrific product!
customer image Jenni Strobel
City of Cudahy
Cudahy, WI
CS55 Complete Wireless Headset
12/05/2007
Love the idea & the mobility BUT the earloop is painful!...My insurance agent at State Farm also tried this model & returned it due to the earloop comfort.
customer image Lisa Kiser
Fairview Commercial Lending
Atlanta, GA
Plantronics CS55
12/04/2007
We have 7 of these in our office including the headset lifters and are very pleased. Two of our headsets are over 2 years old and have held up well to daily use including an occasional drop.

The only draw back we have seen with the headset is that you cannot tell if someone is on the phone when you walk up to them. If they are not speaking, then it's hard to tell. This is really important to our front desk receptionists since they are greeting walk-in customers and answering phones. An indicator light on the mouth piece would be helpful.
customer image Kim Bell
St. Francis Hospital Pain Clinic
Wireless is better
11/29/2007
I love it! The on-the-ear piece is comfortable to use. Less wires on the desk compared to the corded headset that I first started out with. But the best part of owning a wireless headset, my phone is only accessible to me. I don't worry about other people's germs.
customer image Cherie Black
Nationwide Insurance
Hopewell, VA
Customer Service Supervisor
11/29/2007
It has been a terrific help to eliminate shoulder & neck pains.
I will be ordering another soon.
customer image Mike Clearwater
Basic Components Inc
Mansfield, TX
Plantronics CS55 Wireless Headset
11/19/2007
My dispatching staff attempted several times to utilize this equipment during a trial period. They found the equipment to be too burdensome and cumbersome to use. They were not happy with it at all. We are in the process of returning this equipment.
customer image Michael Reaves
Utica Police Dept
Utica, MI
Plantronics CS55 Wireless headset
11/19/2007
Great headset, great service, and fast shipping. I can't complain about a thing!
customer image Jonathan Senneff
Foliage Direct
San Antonio, TX
Plantronics CS55 Wireless Headset
11/16/2007
This Plantronics headset is used 8 hours a day 5 days a week. We have 2 part time receptionists who can't live without it, for the use and abuse it gets, it holds up pretty well.
customer image Diana LeClair
Central Vermont Home Health & Hospice
Barre, VT
Plantronics CS55 Wireless Headset
11/16/2007
I like that the headset is wireless. It makes doing my job so much easier. Instead of having to put my Customer on hold to go and hunt down something I can take them with me, so to speak. No more getting tangled up in the cord while trying to maneuver around my desk. If I forget I have the headset on and I walk away from desk I don't get snatched back, so that's a plus.

I don't particularly like the automated handset lifter. It's OK if I'm away from my desk but if I'm away from desk I'm not going to answer the phone anyway. Having to push the button on the headset to pick up and hang up a call is really annoying. I guess it just takes some getting use to but if there are any other options I would definitely be interested.

I tried using the ear piece and the head band and the head band is the most comfortable although, I really like the look of the ear piece. I wore that ear piece for 8 hours and it really started to give me a headache by the end of the day. Overall it's an improvement from what I had before.
customer image LeTisha Turner
Jergens Inc.
Cleveland, OH
CS55 Headset
11/12/2007
Excellent Product. Good range and is very comfortable.
customer image Neil Meyer
Robert Half
New York, NY
Plantronics CS55 Wireless Convertible Headset
11/08/2007
I had used my unit only two days when it quit working....neither your staff nor Plantronics could solve the issue. So it is being shipped back. One of the reasons I choose your unit was so that I wouldn't have call down time. Although your staff was very courteous they just couldn't solve the problem. I plan on giving the second unit the 60 day FREE trial and if I have any problems it will be returned to you. At this point, I am disappointed.
customer image Patsy Stuke
American Osage Consulting Inc.
Lenexa, KS
Plantronics CS55 Wireless Convertible Headset
11/07/2007
I like the new smaller size of the headset but I am having problems hearing the conversation even with the volume on high. I am also getting too much feedback.
customer image Heather Heath
Ark Animal Hospital
San Diego, CA
CS55
11/07/2007
Overall, very pleased with the headset. I don't like the echo of my voice. Tried adjusting volume to reduce echo but can't seem to find a nice balance. I can turn volume down to reduce echo but then have trouble hearing customers on the phone.
customer image Jeremy Popolis
Stubbs Insurance Associates, Inc.
Wernersville, PA
Plantronics CS55 Wireless Convertible Headset
11/07/2007
I don't care for the headset or the shape of the mouthpiece, it touches my cheek/chin area. I've talked with the sales people and we are trying it for a few more days, but then probably going to try a different model.
customer image Meaghan Sharpe
UBS Financial Services
Farmington Hills, MI
Plantronics CS55 Completely Wireless Headset System with Con
10/24/2007
The Plantronics CS55 works great. Within hours of first use, I already felt a difference in my posture; no more cradling the handset between my head and shoulder!
customer image Deirdre Mendoza
Tri-Counties Roofing Co., Inc.
Visalia, CA
Plantronics CS55 Wireless Convertible Headset
10/19/2007
The Plantronics CS55 Wireless Convertible Headset is great. I should have gotten one years ago. It makes office work a lot easier and I have a lot less missed calls now that I can answer them wirelessly.
customer image Lauren Leto
Air Doctorx.com Inc.
Plantronics CS55 Wireless Convertible Headset
10/12/2007
I am disappointed by the Plantronics CS55 Wireless Convertible Headset, considering the price. It is extremely uncomfortable. I have had it for a couple of months and it's not any better. I wanted to wear the ear piece, but the part of the phone that sits "on" the ear happens to sit on the cartilage in my ear and it causes so much pain that I can't wear it in that style. So I tried the headband and because of the cushion the discomfort on my ear doesn't happen; but what does happen is that it doesn't sit directly on my ear. It slides down. Also, if I position the headband so that it can stay on my ear, the angle won't work because the microphone is in my mouth or pressing into my face. The people who call me sound bad and many times the people I talk to say it sounds like I'm in a garage or something (it echoes). I am very disappointed, sorry to say. I was so excited to get this product, but it has not met my expectations.
customer image Terri DeBernardi
General Motors of Canada, Ltd.
St. Catharines, ON
Plantronics CS55 Wireless Convertible Headset
10/04/2007
I love my new Plantronics CS55 Wireless Convertible Headset. It is awesome to be able to walk around and go to the fax or another office and not be connected to a cable.
customer image Rena Larson
Pearson
Eagan, MN
Plantronics CS55 Wireless Convertible Headset
10/03/2007
The Plantronics CS55 Wireless Convertible Headset works OK, volume is low and it's very hard to get it to charge. Also, the ear piece is very uncomfortable to wear for any length of time. Conversely, it's convenient and I am glad to be rid of wires.
customer image Jennie Davis
Animal Supply Company
Federal Way, WA
Plantronics CS55 Wireless Convertible Headset
10/02/2007
The Plantronics CS55 Wireless Convertible Headset is a great product and easy to use. The battery seems to hold enough of a charge for decent talk-time.
customer image Janna Matsuoka
MBV Law LLP
San Francisco, CA
Plantronics CS55 Wireless Convertible Headset
10/02/2007
The Plantronics CS55 Wireless Convertible Headset is great. I can leave my desk and still be on the phone, multi-task, and the sound is great. Being on the phone is a large part of my job so the Plantronics CS55 Wireless Convertible Headset helps a lot while relieving neck pain from cradling the phone. There isn't anything that I don't like about this product.
customer image Tracey Daehn
Canada Revenue Agency
Windsor, ON
Plantronics CS55 Wireless Convertible Headset
10/01/2007
I have to say I am impressed with the Plantronics CS55 Wireless Convertible Headset. Once I tweaked all the volume settings no one could tell I was on a headset, much less wireless. I prefer the over-the-head version rather than the ear piece which wasn't very comfortable. It's hard getting used to the freedom to walk around. Overall, I'm impressed!
customer image Tina Bennett-Bradley
Regional Personnel Services, Inc.
Lebanon, NJ
Plantronics CS55 Wireless Convertible Headset
09/28/2007
I liked the product but because most of our phones in the house are cordless, it was clumsy to use. I am sending this back and replacing it with the CS55H model and believe it will work better.
customer image Marcedes Hayunga
Mary Kay
Wat,
Plantronics CS55 Wireless Convertible Headset
09/27/2007
The Plantronics CS55 Wireless Convertible Headset works very well for the most part. There are times when the person on the other end sounds rather garbled, like they are talking through a kazoo. Every time I am speak with one gentleman in particular, it happens and he has a rather deep voice I am not quite sure yet if that is it or not.

I also have the HL10 handset lifter and sometimes there is a hesitation before it lifts.

I do like the fact that I am not chained to my desk and can move around a little more freely. Sure wish I could put someone on hold and take another line from the headset itself.
customer image Lyn Montes
The Planning Center
Costa Mesa, CA
Plantronics CS55 Wireless Convertible Headset
09/26/2007
I've gone through 4 headsets before the Plantronics CS55 Wireless Convertible Headset, and they all had sound problems. The CS55 is different in that it is not only wireless, but the sound is also perfect! My only problem is the that I have very small ears and the ear-only pieces don't fit well and hurt my ear. So I have to use the over-the-head mount which, although comfortable, is not my preference. But mechanically, the headset is wonderful.
customer image Susan Fantle
CO
Plantronics CS55 Completely Wireless Headset System with Con
09/24/2007
This product is rather disappointing. The claim is that it will receive 300 feet range from the station. This has proven to be an inaccurate statement. It will function within the office space of the person using the headset, but it will not function outside that suite in the rest of the building. No part of our building is 300 feet away form the location of the unit. The good part is that it is comfortable with the headband and the reception is clear within the suite.
customer image Dorothy McMillen
Atlantic Coast Life Insurance Co.
Charleston, SC
Plantronics CS50 Wireless Convertible Headset
09/21/2007
The Plantronics CS50 Wireless Convertible Headset has some background noise, other than that works great and has great range.
customer image Buffy Moen
Terrence Moen
Richland Center, WI
Plantronics CS55 Wireless Convertible Headset
09/21/2007
The new Plantronics CS55 Wireless Convertible Headset we ordered is wonderful and already is offering advantages we hadn't even thought of! Getting the volume adjusted properly has been our only challenge.
customer image Barbara Dunker
CH Industries
Fremont, NE
Plantronics CS55 Wireless Convertible Headset
09/20/2007
What a blessing! No more neck pain!
customer image Jeanette Ashby
Shenandoah Oncology Associates, P.C.
Winchester, VA
Plantronics CS55 Wireless Convertible Headset
09/20/2007
I absolutely love the Plantronics CS55 Wireless Convertible Headset and the HL10 lifter. I can be anywhere in my home and answer the phone. I have loved the headset and just recently bought the lifter to make my time more efficient.
customer image Carole O
The Center for Creative Living
Atlanta, GA
Plantronics CS55 Completely Wireless Headset System with Con
09/16/2007
The Plantronics CS55 Wireless Convertible Headset is nice. Initially we wanted something that wouldn't go over our head so we could avoid the permanent "hair dent." But the ear loop just made our ears sore, so we went back to the headband. We even tried the behind-the-neck strap, but we couldn't hear as well with it. It's going o.k. now, but we still have the hair dent.
customer image Kay Dunlop
MI
Plantronics CS55 Wireless Convertible Headset with HL10 Lifter
09/14/2007
The Plantronics CS55 Wireless Convertible Headset with HL10 lifter worked far better than I'd hoped. My Doctor is pleased too!! Great product.
customer image Susan Green
Green Commodities Inc
Shawnee Mission, KS
Plantronics CS55 Wireless Convertible Headset
09/13/2007
The Plantronics CS55 Wireless Convertible Headset works really well. It's nice to be able to answer the phone when you are away from your desk. I do find that the occasional call is very quite and the volume on the headset doesn't adjust as much as I would like.
customer image Beckey Franke
Investors Group
Estevan,
Plantronics CS55 Wireless Convertible Headset
09/10/2007
The Plantronics CS55 Wireless Convertible Headset is wonderful! I really am glad I can walk around my building without a bulky phone.
customer image Marshall Sherry
VA
Plantronics CS55 Wireless Convertible Headset
09/08/2007
Can't get the listening volume as loud as I would like.
customer image Pam Jarboe
Topflight Grain
Bement, IL
Plantronics wireless office headset system
09/06/2007
The concept of the Plantronics CS55 wireless headset is fantastic. It will make my job so much easier, as I often must be on the phone and travel the office at the same time. The install directions were easy to follow, and it is very nice to have a phone number to call if assistance is needed.

Two downfalls: One, it is difficult to get the receiver to connect to the headband/earloop and stay connected to the headband/earloop. And two, it would be nice to have some sort of pad for the end of the headband, as it quickly becomes uncomfortable on the head.
customer image Jonna Reno
Social Security Admin
Bloomington, IL
Plantronics CS55 Wireless Convertible Headset
09/06/2007
We purchased the Plantronics CS55 Wireless Convertible Headset at the recommendation of a new employee that had used it at her previous employer. She works as our operator, answering phones all day. She loves the unit and we love the fact that she can multi-task, moving about the office doing other things while talking to our patients. We do utilize wireless computers in our office and so far the headset has not interfered with any of our operations. This was a good find. Thank you for keeping in touch, we have been assured if we have any questions to call your support line.
customer image Marcia Blue
Norwalk Family Practice, Inc.
Norwalk, OH
CS55
09/05/2007
I truly love this invention. It's amazing how much you can do when your hands are free.
customer image Lisa Johson
Delmarva Dental Services
Salisbury, MD
Plantronics CS55
09/05/2007
i have been using my head set for about three months. They are very comfortable. I have walked out three times and taken mine home, and have gone to lunch several times with it on. It is quite a joke with each of us about not realizing that we still have the device on our ear; they are so comfortable.
customer image Talbot Clark
Besche oil company
Waldorf, MD
Ringer volume
09/05/2007
I love the flexibility these headsets give you. Light weight, comfortable, sound quality is great except for the ringer volume on the CS50. The ringer volume is great on the CS55, but it doesn't have the range that I need.
customer image Rich Sacher
IN
Early feedback on CS55
09/02/2007
I tried this product because I've been having neck, back, and arm problems (numbness). It's been about a week and so far, and it's so great! I am thinking about getting one for my secretary too.
customer image Nancy Burk
Burk Law Office
Toledo, IA
Plantronics CS55 Wireless Headset
08/30/2007
I have purchased about 8 or more of these headsets for my associates over the last year and have heard nothing but great things about it. Everyone loves it and does not know how they did without it for so long. Also of note, your support team is very courteous and helpful, the type of people you want working with you. Great job to all at Headsets.com and thank you.
customer image Doris Collins
Melville , NY
Plantronics CS55EX Wireless Headset System (All-in-One)
08/26/2007
The wireless headset works great. The wireless range inside the building could be better.
customer image Bill Rice
GA
Plantronics CS55 Wireless Headset
08/25/2007
I recently bought the Plantronics CS50/55. I was not sure if I would keep it as I had bought the GN Netcom 6210. The 60 day return policy allowed me to demo the product. I will be selling my GN Netcom. The Plantronics CS55 is superior in clarity, range and comfort!
customer image Scott Hurst
Smith Barney
Folsom, CA
Wireless Headset
08/22/2007
It was too hard to set up! After 2 days and 3 people, we finally got it working. But I like this product once we got it started. I do wish there was a hold button on the headset.
customer image Tonette Jensen
Bay Area Development Co.
Walnut Creek , CA
Plantronics CS55 wireless headset
08/21/2007
I'm very happy with my new wireless headset. I tried using the various ear loops but it was uncomfortable. Yesterday, I used the headband and it was so much better. I can hear clearly and it didn't hurt the back of my ear at all. I will continue using the headband instead of the earloops.
customer image Shari Ann Domingo
Seven Hills Family Practice
Henderson, NV
Plantronics CS55 wireless headset
08/21/2007
I love this product, I have had it a week now and can't imagine how I survived without it. It has made things so much easier. I highly recommend this product.
customer image Dana Sparks
IN
Plantronics CS55 Wireless Headset
08/20/2007
I really like the wireless headset but I find it useless without the handset lifter.
customer image Terri Fisher
Health 1st Chiropractic
Sterling Heights, MI
Perfect System for the office
08/18/2007
Multitasking has never been this easy or comfortable to perform! I now realize how the HL10 handset lifter can maximize the benefits of having a wireless environment, so I will be ordering it shortly.
customer image Ray Garcillano
Dataprint
CA
CS55
08/16/2007
It is comfortable and I don't have to be at my desk to answer the phone. The ear loops don't work for me as they are not comfortable. I use the over-the-head style but I'd like to be able to use a more flexible ear loop. All in all I love it.
customer image Carol Tigerman
M. Ruth McLarty, M.D.
Paradise, CA
CS55 Wireless Headset
08/15/2007
Nice product. I like the options between the on-ear and over-the-head headset for the microphone. So far no problems.
customer image Gerald Murphy
Temecula Valley Bank
Reno,
Plantronics CS55 Wireless Headset
08/15/2007
I love this headset. I am currently in the process of convincing my employer that this headset is worth the price....Any suggestions?
customer image Alicia Garver
Carrino Chiropractic INC.
Redding, CA
Lifesavers for our receptionists!
08/13/2007
These wireless headsets have been "just what the doctor ordered" in our clinic. The receptionists have been so thrilled with them! Now our schedulers are requesting them too.
customer image J. Patrick
MN
Plantronics CS55
08/03/2007
I like how I can get up and walk around and still answer the phone. I have noticed some sound quality issues though.
customer image Amanda Kirkendoll
Controls Components Ltd
Catoosa , OK
Plantronics Wireless Headset CS55
08/01/2007
The CS55 arrived timely and was easy to install. It is a bother to have to adjust the CS55 in its base, to make sure you can simply answer the telephone with the regular handset. Still, too early to determine whether other minor adjustments to volume, speaker position and actual range within our office will be an issue or not. At this point I do not know if I would purchase another unit or recommend to anyone else or not.
customer image William Zimmer
WI
Plantronics CS55 Wireless Headset
07/26/2007
We have purchased wireless headsets for all of our phone representatives. They allow us the freedom to move around and it greatly improves the Customer experience. We don't know how we ever did without them.
customer image Earlene Peregory
Paxton Company
Norfolk, VA
Plantronics CS55 Wireless Headset
07/25/2007
We love the wireless headset. We have 2 for now, but plan to build up to about 12. The staff feels so much freer when on hold because they can still walk to the copier and not get tangled in wires.
customer image Pam Blackford
American Health Network of IN LLC
Noblesville, IN
CS55 Wireless headset
07/24/2007
The CS55 has performed far better than I expected. Your Customer service department was right on target when I had a problem with the last one we ordered. Thank your for your excellent product and support at a very competitive price.
customer image Bobby Sanders
Precision Fabrics Group
Greensboro, NC
Plantronics CS55 Wireless Headset
06/28/2007
I am very happy with this product so far. I've only used it now for 2 days. I do note a very sizable difference in my neck and shoulder pain!
customer image Pam Alford
Systech Environmental Corporation
Paulding, OH
Plantronics CS55 Completely Wireless Headset System with Con
06/27/2007
I like the product. The headset is more comfortable than the previous corded set I had (a Plantronics Vista). I especially like being able to move away from my desk in order to check on things while on the phone. I am having a little bit of trouble adjusting the volume in my headset, and am getting some echoing. I haven't heard, but, people on the other line have indicated that the microphone is clearer than what I had been using previously.
customer image David Bert Havas
David Bert Havas, P. C.
Ogden, UT
Outstanding Headset
06/26/2007
This wireless headset definitely exceeded my expectations. It is easy to set up, and easy to train staff to use.
customer image Carl Vinson
TN
Plantronics CS55 Wireless Headset
06/26/2007
I am very pleased with our wireless product. There isn't much that we don't like about the product.
customer image Pam Tallent-Blackburn
EPCAR
Winter Haven, FL
Plantronics hands-free headset
06/22/2007
Love the fact that I can now talk and type at same time. Love the headset, however, none of the four ear attachments feel comfortable. They pull the headset toward the outer wall of my ear, pinching it. So, my co-workers and I have opted for the over-the-head style, which can push down a good hair-do, if you know what I mean!
customer image Heidi Hoffman
San Jose City College
San Jose, CA
CS55
06/22/2007
I like the wireless feature of the headset but it is heavy to wear it with the on-the-ear style, which I prefer. I will probably return it soon for something that is not as heavy, like the CS55 Micro.
customer image David Riggs
Accounting Services
York, PA
Just what we were looking for
06/20/2007
Our new wireless headsets were easy to set-up and use. They have given a great amount of freedom to the team members that received them and I will be placing another order to get headsets for the rest of the team in the near future.
customer image Tracy Menetre
Vitality Foodservice, Inc
Tampa, FL
CS55 Wireless Headset System with HL10 Handset Lifter
06/18/2007
This is a great headset. I only wish the behind-the-neck band would work for me, but doesn't. Otherwise it is great to be handsfree and be able to answer the phone even when I have stepped away from my desk.
customer image Liz Weigand
Hewitt and Canfield Construction
Simi Valley, CA
Plantronics CS55 Wireless Headset
06/07/2007
I love this headset and would recommend it and your company with no hesitation. We received it quickly, it was easy to install, easy to use and we have contacted Headsets.com with questions and were very satisfied with the assistance we received.
customer image Leslie Negri
US Postal Inspection Service
Pittsburgh, PA
Plantronics CS55 Wireless Headset
06/01/2007
I love the fact that the headset is very light. It's great to be handsfree. I am not particularly liking the headset itself because you always have to be aware of "Alfalfa" hair. Overall, a very good product. Still learning how to use it though.
customer image Jacqueline Jones
Roberta Place
Barrie, ON
Been pretty good so far.
05/31/2007
It tends to hurt my ear, and I can't dial from the headset itself, but on the whole for a hands free it's all right. The sound quality is good. I wish there was another way to answer rather than pushing on my ear.
customer image Vikki Dupuis
Ribbon Revival Ltd.
Airdrie, AB
HL10
05/30/2007
I love this product. The only problem I see is the ear piece. I can't wear it all day on one side because I also wear glasses and it becomes painful after a period of time. The headset itself is very comfortable, however, it really does a number on my hairdo. So, that is the only dilemma I struggle with everyday.
customer image Vicky Holstad
Custom Homes, Inc.
Westcliffe, CO
Plantronics CS50 Wireless Convertible Headset
05/23/2007
So far we love this product. We are an audiology clinic and most of the people we talk to on the phone have hearing loss. I was expecting to have people tell me that they could not hear me with the headset, but it hasn't been a problem at all. The only thing we were disappointed about was that in order to use a second microphone, we have to go through the re-synching process at shift changes (2 people job share and we didn't want to use the same microphone).
customer image Melody Martino
Central Oregon Audiology
Bend, OR
Plantronics CS55 Wireless Convertible Headset
05/23/2007
This thing works great. Sound is great. It doesn't weigh much either.
I like
customer image john jones
Plantronics CS55 Wireless Convertible Headset
05/18/2007
The included accessories are well thought out. Four sizes of ear hooks, foam pads, and over the head adapter. The instructions are easy to follow.
customer image Lee Gillow
Airways freight Corp
Fayetteville, AR
Office Manager Plantronics CS55 Wireless Convertible Headset
05/17/2007
The headset is working well. Clients are hearing me very clearly however; I am hearing a buzzing/humming tone on my end.
customer image Erica Schaffer
James F. Pedersen Co., Inc.
Hollywood, SC
Plantronics cs55 Office Manager Plantronics CS55 Wireless Convertible Headset
05/16/2007
Since multiple people use the same headset, it would be better if the larger adjustments for hearing and listening would be easier to access readily.
customer image Connie Seger
Internal Medicine of Northern Michigan
Petoskey, MI
Plantronics CS55 Completely Wireless Headset System with Con
05/15/2007
While I like the hands free format, I do not like the over the ear piece that goes with the CS55. the small, hard plastic pieces have no instructions showing how they should be worn. The pieces (many sizes included, which is nice) are painful against the ear, even with the earmuff to cover the center portion of the piece. I have yet to receive my behind the head piece to ascertain how it will work.
customer image Deba Bunker
UNC Charlotte - Housing and Res. Life
Charlotte, NC
CS55 Completely Wireless Headset System
05/14/2007
I do like the product and the ease it provides me to multitask. It was easy to set up. The only negative thing is the pressure I feel on my ear. At the end of the day my ear is a little sore. It would be great to have some cushion to protect the ear.
customer image Janet Pepper
Long Prairie Rehabilitation
Flower Mound, TX
cs 55 headset system
05/11/2007
It works quite well, my only complaint is the ear pieces don't work well on my ear, none of them seem to be rounded enough, and they are a little too hard for my comfort
customer image Lif Ane Mckibben
Crestview Cable Communications
Prineville, OR
Headset Plantronics CS55 Wireless Convertible Headset
05/11/2007
We are very pleased with our new trial headsets. I'm looking forward to trying them with the lifter. We had the other type, but you're still tied down to your telephone. This is much better!
customer image Vicki Harris
Central Christian Church
Enid, OK
Plantronics CS55 Wireless Convertible Headset
05/11/2007
Unfortunately, I'm disappointed with the headset I've ordered because I don't like the way it sits on my ear. It doesn't stay in place the way I thought it would and I don't want to use the one that goes over your head. I will be attempting to return this product.
customer image Dina Layfield
Molson
Etobicoke, ON
Plantronics CS50 Wireless Convertible Headset
05/10/2007
I am using my new CS50 cordless headset. It is the second one I've had. I loved the first one I had one for about 15 months. that one inadvertently got caught in the long arm on one of my outside potted plants and came off my ear and I didn't know where I lost it. I found it a month later and it had been in the several heavy rains and didn't work anymore. The new one seems as good as the first. Tried a couple of different ones from another brand and they did not match up well.
customer image Al Magee
Cruises by Al & Pat Magee
Houston, TX
CS55 Plantronics CS55 Wireless Convertible Headset
05/09/2007
SO FAR I REALLY LIKE THIS HEADSET. I HAVE IT SET TO GO OVER THE EAR INSTEAD OF THE HEAD AND IT SEEMS TO BE WORKING OUT. I DID GET THE HANDSET LIFTER, BUT HAVE NOT HAD A FREE MOMENT TO GET THE I/T GUY IN TO REPROGRAM THE PHONE TO USE IT. I CAN'T WAIT FOR THAT TO HAPPEN! THEN ANSWERING & DISCONNECTING WILL BE SO MUCH EASIER WHEN I AM AWAY FROM MY DESK!
customer image JOHNNA MOORE
MICRO-TECH OPTICAL (NE), INC.
BLOOMFIELD, CT
Plantronics Extra-Comfortable Earhook for use with CS50, CS55, and CS55 Micro
05/04/2007
Appreciated receiving the most comfortable ear attachment. I'm pleased with the product; still learning about it's features to work best for me. Appreciate the assistance from your staff when I call.
customer image Cheryl Lively
Sissiboo Investments Limited
Weymouth, NS
Plantronics DH10 Plantronics HL10 Automated Handset Lifter
05/04/2007
The lifter works perfectly and in conjunction with the CS55 headset I now have the freedom to walk out in the warehouse and even outside the building and still not miss any phone calls. I recommend these two products to all those who don't sit right by their phone all day long.
customer image Roger Solt
Positech
Laurens, IA
Plantronics CS55 Wireless Convertible Headset
05/04/2007
I love this headset, I can walk around out in our warehouse and talk to someone at the same time. The voice quality and reception distance are fantastic. The folks at Headsets.com were very helpful in helping get this headset set up and adjusted so that voice quality and volume were perfect for me. I would recommend this headset and Headsets.com to anyone looking for this or a similar product.
customer image Roger Solt
Positech
Laurens, IA
Plantronics Automated Handset Lifter (HL10)& ear piece
05/04/2007
We bought this for our office manager and she hated it. She continually either was too loud or could not be heard. There was static and loud noises in her ear. The lifter did not work to put the phone back on the hook and the whole experience was a nightmare for her. She returned everything.
customer image Amy Bliss
WI Housing Alliance
Madison, WI
Plantronics CS55 Wireless Convertible Headset
05/04/2007
I like this head set because it is very easy to use and install.
What I do not like it is sound it is not too clear and very often I hear my voice as a background.
customer image natalia budynek
ON
IT / Facilities Mgr. Plantronics CS55 Wireless Convertible Headset
05/02/2007
This product was purchased for a staff member that spends extensive time on the phone while taking notes. It was very easy to set-up and for the little bit I used it, the sound quality appeared good.
customer image Matthew George
The Arc of Dauphin & Lebanon Counties
Harrisburg, PA
Manager Plantronics CS55 Wireless Convertible Headset
05/01/2007
This headset is being used by one of our triage nurses. She has said that she hears an echo. Also, the first 2 days, the charge only lasted for 5 hours. Hopefully after charging for the entire weekend, this seems to be lasting longer.
customer image Julie Kober
Pediatric Consultants of WI-CMG
WI
Plantronics CS55 Wireless Convertible Headset
04/30/2007
The quality if great, but the earpiece is too heavy and very uncomfortable when worn with just the wrap around piece. I do not like over the head headsets, but the microphone is just too heavy to wear with only the over the ear earpiece.
customer image Jenny Mahoney
Cole + Russell Architects, Inc .
OH
WLS/CS50Plantronics CS50 Wireless Convertible Headset
04/27/2007
Thank you for the 60 day trial offer which afforded an employee to try a compatible wireless headset prior to purchase. This headset is used continuously throughout the day and is extremely comfortable - without a belt pack.

The customer service has been exceptional.
customer image Cassandra Newsome
Social Security Adm
NC
Great Product Plantronics CS50 Wireless Convertible Headset
04/25/2007
The product has great voice quality and range. My office has bought around 20 of these since the purchase of our 1st one.
customer image Tabytha Muehlfeld
CT Family Orthopedics
CT
Agency Owner Plantronics HL10 Automated Handset Lifter
04/25/2007
This is the third CS55 I have purchased--they are wonderful. Also the CSR I spoke with was a pleasure to work with.
customer image Paula Hayden
Allstate/Paula Hayden Agency
Owensboro, KY
Plantronics CS55 Wireless Convertible Headset
04/25/2007
We found it to be a bit heavy for the ear support but works fine with the over the head support. The range is great and the sound is perfect.
customer image BILL FOARD
NEXERGY
OH
Plantronics CS55 Wireless Convertible Headset
04/24/2007
I love the quality of the Plantronics Wireless headsets. However, upon checking the price locally with Office Depot I found you were a bit higher priced. And the convenience would have been the about the same in so much as I could have called the order in and had it delivered free.
customer image Shirley Lanier
St. John Cathedral
FL
Owner Plantronics CS50 Wireless Convertible Headset
04/18/2007
My neck feels better already, no headaches!!!
customer image Rodney Spring
Spring & Associates, Inc.
Easton, MD
Wireless headset Plantronics CS55 Wireless Convertible Headset
04/13/2007
Very easy set up, not complicated at all. I wish I could put calls on hold and answer other calls, that's the only thing I miss. SO far (I've only had it a week) I really like the product. It's funny that the lifter is mechanical, you'd expect something more high tech, but it works.
customer image Janet Joyce
Gluon
NJ
Plantronics CS55 Wireless Convertible Headset
04/13/2007
The most recent purchase of the CS50 series headsets is the 5th one for our office. They have become a standard order item whenever we have a new hire that will be spending a significant amount of time on the phone. It has so simplified my life I can't imagine doing my job without one.
customer image Tamara Hart
Aero Transportation Products
Independence, MO
Plantronics CS50 & CS55 Earhooks (3 normal sizes + 1 extra-comfortable earhook)
04/12/2007
Prefer the over the head style. The ear hooks put pressure on parts of my ear that are uncomfortable. I have a Blue tooth for my cell phone that is comfortable because it fits inside my ear and not on the outside.
customer image Gerry Wyant
DOW Chemical Co
TX
Hands Free Plantronics CS55 Wireless Convertible Headset
04/12/2007
I have used the headset for two days and wonder why it took me so long to buy one.
customer image Gerry Wyant
DOW Chemical Co
Seadrift, TX
Plantronics CS50 Completely Wireless Headset System with Con
04/09/2007
I enjoyed using it and it allows much more freedom for me to complete other tasks while talking on the phone. There was some static at first because I am using a DSL line and have a wireless modem nearby but that was corrected when I called into the helpful customer service desk and they sent me an RF filter!
customer image Morris Armstrong
Armstrong Financial Strategies
CT
Headset CS50 and Lifter Plantronics CS50EX Wireless Headset System
04/09/2007
The 300 foot range is a dream in a large office building with significant steel & cement.
customer image William Ince
UT
Plantronics CS55Plantronics CS55 Wireless Convertible Headset
04/02/2007
The headset is perfect. The sound is superb, which was very important to me. It's comfortable, works like it's supposed to, and I'm very pleased.
customer image Terri Nigro
Paragon Word Processing
CA
Plantronics CS55 - who knew!
03/10/2007
To be completely honest, the only reason I tried your product was that it was free and I wouldn’t have to pay the shipping back. I really had no intention of keeping the CS55 little less loving it. The flexibility and mobility to grab something from the filing cabinet across the office while on the conference call from hell, the relieve from my neck and shoulder issues are noticeable and it evokes funny “star trek” remark from very one I work with.

The only things that is a downside, and maybe I am not working it properly, is that I wish I could answer the phone via the headset (especially when I am down the hall from my desk). Otherwise, Bravo!
customer image Kellyann Lamb
Visual Resource
San Francisco, CA
Plantronic CS55 wireless
03/09/2007
I've had numerous different (wired) headsets and this one is by far the best yet! The sound and microphone quality are great .. I don't have any problem hearing callers and they don't have any problems hearing me. The only thing I'd change is the on/off button on the ear piece is a little small and takes some getting used to ... would be better if it were an easier click on/off.
As important as the product has been the support staff at 1-800-Headsets ... always available, knowledgeable and very helpful ... Since buying this product in Jan I've had two small problems and the Customer Service Rep quickly solved each without delay... I would highly recommend them and this product to any potential buyer.
customer image Gary Barone
Carrier Find Limited
Oakville, OH
I upgraded from the CS50
03/06/2007
My old CS50 was a real workhorse but after several years of use I finally wore it out, I chose the CS55 as a natural replacement. I could not be happier. Not can I talk even longer between charges (10 hours now) but I have had none of the occasional glitch I encountered between my CS50 and my wi-fi network. Great headset, highly recommended!
customer image Bill Gimberling
Conejo Valley School Disctrict
Thousand Oaks, CA
Wonderful!
03/01/2007
I have been so well pleased with my new headset we have decided to purchase another. The sound quality is wonderful and the improvement in posture is amazing! We would recommend your product to anyone. Customer service during set-up was great also!

Thank you so much!
customer image Ginger Mahaffey
Robin S. Reich, DDS
Smyrna, GA
CS55
02/20/2007
I have been using Headsets.com for some time now and have been COMPLETELY satisfied with their service and how much they are willing to bend over backwards to help a customer. As to the product, I can't say enough about it. I have purchased over 10 of these and have had very little issues with them. You may wonder what the issue was...human error.

All in all, GREAT company & EXCELLENT product!
customer image Michael Zeigler
Hartford, CT
CS55
01/24/2007
Like the product a lot because of size and the headset. The ear piece that goes behind the ear is a little hard on the ear. Maybe a soft cover would help? :)
customer image Helen Pollard
GPSG West a Johnson & Johnson Company
Vacaville, CA
Awesome!
01/03/2007
Absolutely everything I hoped it would be! Now I can leave my desk and multitask without having to run back for a phone call. In addition, I would recommend this to anyone who needs to get up from there desk and NOT miss a call! Love it!
customer image Anna Barrett
Little Elm Dental Care
Little Elm, TX
Office Manager
10/11/2006
We tried setting up the headset on our own, but it just didn't work right on the Cisco 7920 phone. We called Customer Support and the man that helped us was so friendly and assured that he would get it working. He asked us to try a couple of things that he knew had worked with other Cisco customers, and guess what? It worked like a charm. Great customer service!
customer image Diane Daleo
IBEW Local 47
Diamond Bar, CA
Plantronics CS55 Wireless Office Headset
10/11/2006
I am an Assistant to the Principal of a High School and a Office Manager for 3 offices within the school. I am constantly on my feet to and from offices and following behind a Principal. (That's moving) In order to ensure that telephones are answered in a timely fashion, I decided to sample the Headset request sent in the mail. At first I thought, oh, another gadget, but said to myself oh well why not, to my surprise, my hands were now free, I could get up and walk away, and not worry about running back to telephone when I heard it rang, only to miss the call, I could speak to teachers and secretaries with peace, that I would hear that little beep that tells me theirs a call coming in. Some times, its so peaceful, I thought am I missing calls, did I do something wrong, but than a beep comes to assuring me, its ok. I love this wireless headset. It’s an assistant's dream.
customer image Cheryl Murrell
Milford
city,
Assistant Manager
10/05/2006
I love my Plantronics Wireless Headset. I have ordered 4 so far and still looking towards more orders in the future. This takes away the pressure of being confined to your desk all day long. This is like a little piece of freedom.
customer image Lynda Sinclair
Laird Plastics
Mississauga,
CS55
10/03/2006
My purchase of a Headset has inspired everyone in my office to purchase one!! They see how easy, convenient, professional it is. The freedom from the corded phone lets you multi-task with ease!! The only thing that would improve the unit would be a light to indicated you are on the phone-people think you are talking to them as you pass in the hall etc!!!!!!!!
customer image Dianne Morris
South Pike School District
Magnolia, MS
CS55 -- a life (neck and shoulder) saver
10/02/2006
I am very fussy when it comes to headsets -- especially wireless ones. The CS55, however, is an outstanding headset that offers tremendous value. It is a neck/shoulder saver, and offers sound clarity that delights me. The headset that came with my phone made many people I was talking with ask "can you switch to your handset?", and with the CS55 you can't tell the difference.

I like this one so much I'm going to buy one for my wife, who's been complaining about neck pain from all the time she spends on the phone at work.
customer image Chris Metcalfe
Silver Fox Productions
Seattle, WA
CS55
10/02/2006
Excellent product. Allows our employees to move about their areas and still conduct phone business. A little pricey, but a good product.
customer image Alisa LeDoux
Calgon Carbon Corp.
Bay St. Louis, MS
Extremely Good
07/12/2006
I just purchased this headset and love it. Fits comfortably over your ear, or over the head with the band. It set up very quickly to my phone, pretty much plug and play. The reception is awesome, and so far battery life is great.....

As for negatives....no port to be able to plug an extra headset for someone to listen to the calls, and volume is a bit low, but acceptable.
customer image Bryan Hearn
Arlington Heights, IL
WOW! WOW! WOW!
04/13/2005
This product is absolutely unbelievable. I can't believe that I have worked this long without it. Where has this thing been all of my life? It just blows me away to be able to stand at the copier or in the middle of filing and be able to answer and end calls with the push of a small button. My work life has really improved by not being tied down to my desk with a phone cord. I would highly recommend this product. All I can say is: WOW! WOW! WOW!
customer image William Falls
Lutheran Family Services in the Carolinas
Raleigh, NC

Product Purchase Options

This product has been discontinued
Part: 69700-06

Catalog #: 9132

Customer Rating:
Plantronics CS55 Wireless Headset Basic Bundle was rated 4 out of 5 by Customers (267 Reviews)
Manufactured by: Sennheiser
4 based on 267 reviews
17229119970
$349.95 $349.95
New

Compatibility Guaranteed

The Plantronics CS55 Wireless Headset Basic Bundle is compatible with 98% of all office phones! If you'd like for us to check your specific phone, just click below:

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What Customers Are Saying

Average Customer rating for this item: Plantronics CS55 Wireless Headset Basic Bundle was rated 08 out of 10 by Customers

Customer Rating:
08/26/2008

I am very happy with Plantronics CS55 headset.

I am amazed at the quality in sound and the distance I get with this headset.

I have been outside dropping off mail, and have had...
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Customer Rating:
02/12/2010

Everything is great. The sore neck is gone!
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Customer Rating:
11/25/2009

This is really the best for me and what I do in the office....Sincerely Thank very much
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Read All 267 Customer Reviews

Accessories for this product

Handset Lifters

Replacement Parts

Batteries

Feature Enhancing (3 Items)

Power Adapters

Cords and Connectors (11 Items)

Ear Cushions/Loops, Bands and Microphone Tips (13 Items)