I love it.
Mary Ellen COLLINS
Sennheiser ORL 12™ Handset Lifter
My handset lifter stopped working & I called to see if it was still under warranty, which to my delight it still was. We verified that it was the lifter that wasn't working and within 3 days I had a new one installed. Awesome customer service!
Flathead City-County Health Department
First time ordering for my boss ,service was terrific thank you.
Torrance Memorial Physician Network Peds
Manhattan Beach, CA
The sales rep was great. Very helpful and efficient but did not send my receipt.
Schoold District 61 Greater Victoria
Spine Center and Orthopedic Rehab
Too, too slow
It does not lift up the receiver fast like my CS50
River Heights School
Wonderful handset lifter
This works very well for being able to use your headset away from your desk.
Schmidt Security Pro
Office Runner Handset Lifter
So far the lifter is working great. There is a slight pause after you hit the button on the headset that I did not have with my old Plantronics headset.
This one is working great. I was supposed to received a return label to send back the bad one. I didn't get it.
Partners in Allergy and Asthma Care
Riverside Unified School District
This is should be a simple setup but I tested it and when I moved it to the actual user's phone the handset lifter stopped working...it was fresh out of the box? It unded up working after I swapped the ends of the coneection cable and held the p1 & p2 button...
Luther King Capital Management
Fort Worth, TX
I love my handset lifter! I guess I just wore the poor thing out. I use it each day here at work. It is the best thing since sliced bread I think!. Thanks for the great service too!
NISSLEY DISPOSAL INC
BURR OAK, MI
My handset lifter
It's great and was very easy hookup!
Harbor Foot & Ankle Clinic
Sennheiser ORL12 Handset Lifter
This lifter is the perfect companion for the OfficeRunner wireless headset system. I pick up my headset and the lifter automatically connects the call. If I am away from my desk and am wearing the headset, the lifter lets me know I have a call so I can choose to answer it from down the hall.
Love this lifter. Was simple to install, works great. So convenient!
Los Angeles, CA
up and running in 5 min...
I replaced my Plantronics HL-10 with a Sennheiser HSL-10 in 5 min and it was a direct fit replacement - just glue it in place where the HL-10 fits and it works even better - the P1-P2 switch allows the height to be adjusted easily. One wrinkle is the Microsoft Lync "cycles" the headset and hangs up any call when you join a lync meeting - so it's best to join the lync meeting first and then wither call in or have lync call you on the line - likely this will get fixed by Microsoft or Sennheiser with firmware later than version 114 - but for now, pay close attention to how Microsoft Lync accesses the device when you are not expecting it... otherwise, 100% score.
the new lifter works great! i appreciate your product. It is a big help to me.
Barnhart Crane & Rigging Co.
Awesome. This is how Customer Service should work. Quick, easy, friendly.
Bichsel Healthcare Consulting LLC
Thanks for your great service!
Polymer Specialties Inc.
South Bend, IN
El Paso EyeCenter
El Paso, TX
The tech that help me with this was great he new exactly what I needed
Customer service was very pleasant and cordial. Even though I was ready to send back the product. I got the answer I was looking for online rather than on the phone but again, service was great. Thanks for the candy.
San Lorenzo Unified School District
San Lorenzo, CA
Sennheiser ORL 12™ Handset Lifter
Salient Federal Soultions
Your customer service team members are the BEST! I only wish I need to order more headsets!!!
American River Dental
Rancho Cordova, CA
Does not work on a Shoretel phone - cannot reach the handset
Wish I had ordered this with my headset, it is a great tool. I can be anywhere in our office and answer my phone. The unit works fantastic.
Rodney Whetsell Jr
Always excellent customer service!
Essex County OB/GYN Assoc., Inc
it throws the phone sometimes..
Accomack -Northampton Planning Commission
I absolutely love my headset even more know!
Hutto Family Eye Care
Tuthill Vacuum & Blower Systems
I love this lifter
All Financial Services, LLC
Owings Mills, MD
Appalachian Regional Coition is n Homelessness
Johnson City, TN
The lifter is a SAVE, love it. My only issue is with the headset itself. I put it on about 8am and by 12 I have to charge. According to the info the charge time is much longer, tried to call someone but they just put u on hold don't have time to hold on.
SOUTHSIDE OCCUPATIONAL ACADEMY
Replacement of Handset Lifter
Works great. The whole process was awesome! I really am happy with your products, customer service and follow up....thanks so much!
Overland Park, KS
The supervisor using the lifter is completely satisfied with its performance.
St. Louis, MO
Get this also!!
Clear, easy to follow directions make installation a breeze--Unit works great and is really a necissity with the headset--it is recommended in the brochures/website, but makes the headset much more efficient
Graham Family Dentistry, Inc.
SAN ANTONIO, TX
SDSU College of Nursing
Brookings, , SD
Customer service ladies love this feature.
Greenstar Plant Products
I so appreciate the wonderful customer service and support for Headsets.com.
Truly a Customer Driven company and people!!!
Overland Park, KS
Headset & Handset Lifter
Like it a lot they are so helpful to conduct business while on the phone
Superior Abatement Services, Inc.
San Diego, CA
Tricky but Great
Had a few installation kinks, but customer service was more than helpful in getting things worked out for me. Customer Service is more than outstanding.
Olive Oil Source
Santa Maria, CA
Sennheiser ORL12 Wireless headset system...
Great system... but I was very disappointed that the connection Cables are not long enough for a neat installation. I will have to have cables made to work for me,
Fleet Maintenance of TX
Received the handset lifter to work with the Sennheiser Office Runner. Easy to install and works great. Love the way the Office Runner lets me switch between phone and computer mode!
I needed to call for help, the lift lever came with vague instructions.
Headset Lifter Review
Our Nortel Network phone have the headset feature built into the phones. I found this to be a lot easier to setup. Since I am not away from my phone that often I will definitely be returning the headset lifter.
Commonwealth Financial Network
very good support
Innov Health Renewal Center
Thank you for the great customer service!!
LPA Dental / DCC
easy, quick installation
This product was extremely easy to install and works perfectly for my needs
Transportation & Land Management Agency
All good! already sent comments to Mike and Julie
CLA Financial Advisors
Love This Headset
The sound quality is great. Go ahead and order the handset lifter. You will want it when you get the headset. Wish I hadn't waited so long.
Roswell Masonry, Inc.
This handset lifter was very easy to use & set-up on my phone.
Infectious Disease Specialists of SE WI, SC
Review for Handlifter
Have had issues with the handset lifter falling off the phone after being lifted. Even when the phone is lowered, it still falls sometimes.
Overall a good product but just need to work out the kinks
Boca Raton, FL
I love headsets.com. So accommodating. So friendly when help is needed.
Infinity Consulting Services, Inc.
So far, so good with the lifter too!
I've been using the headset for a week and cannot imagine using it without the lifter. It allows me greater freedom and mobility to move about the office
Kevin J Palmer & Company, Inc
Does not work my current phone. I will be sending back.
Overall we are very happy with their performance. We did have a few minor issues but they were under warranty and Headsets.com was quick to remedy the situations.
AG Systems Inc
DE FOREST, WI
The lifter is awesome! I definitely had issues in the beginning as far as setup & getting the adhesive to stick to my phone went. Called headsets.com about my setup issues and Jeff was able to walk me through it start to finish - which was awesome. You know, with a staff like you guys, you could sell water to an ocean and it would come back for more. Thanks for the outstanding customer service!
Dream Design Builders
San Diego, CA
The device can't tell the difference between the external call ringer and the internal call ringer. I only answer internal calls, but my phone rings for both as I need to be able to pick up external calls if necessary. Makes it a little bit annoying to wear the headset when i'm getting "ding ding ding" every time a call comes in. Otherwise it works great.
Great service..Quick responce
Pompano Beach, FL
Works great!! Please see my headset review for further comments. Phyllis
Evanston Township H.S. Dist. 202
I am actually on my second lifter. I had the first one for two years, unfortunately at about 1 1/2 years it started to not work properly. It turned out that the motor went bad. I should not have waited until it was two years old to call about it so it would have been covered under the warranty. Anyway, I replaced it with another and hopefully I get more years out of this one. When it is working properly, I really do like it. Makes leaving my desk very convenient.
Larson Financial Group
you guys are the best!
Canova Moving & Storage
Rises to the challenge
This lifter can be set to any height necessary to gain a connection. Once set you can usually forget it.
There is a blue light that flashes and it used to beep in the user's ear, but Headsets.com talked us through stopping that.
Replacement Part/Product Reset
Getting the part replaced was easy and then I had issues with the button on my headset answering calls and hanging up. I called back and was able to get help resetting the headset and it works great now! Thanks so much! You guys have great customer service!
Christian Family Counseling
Service was excellent as always. Thank you!
Coastal Eye Care, PA
North Chesterfield, VA
Doesn't quite fit the base of my phone so the handset tilts I had to use the velcro sticks to straighten it out
Dayton Public Schools
GREAT FOR THE EFFICIENCY WE ALL STRIVE FOR AS A GROWING BUSINESS
GDS EXPRESS INC
Makes an extremely loud noise every time it lifts.
Precision Medical Products
love the 2 rings notify
Really easy to use and setup.
Need better instructions, I found help on youtube.
Eaton Rapids, MI
My employee that received the headset loves it. She was able to hook it up herself, and loves the freedom and clarity of the calls.
Medford Foot & Ankle Clinic
I have never experienced the amazing support that this company offers anywhere else or with anyone else. The staff are absolutely number one and the service is unbelievable.
City of Sault Ste. Marie
I had to install one of these on my Mitel phone to use the Office Runner unit even though I wasn't using one with my Plantronics unit. Not sure why??
City of Winchester
Love my headset!!!! Can't do without it!!!!
Hillcrest Memorial Park & Mortuary
I love it
I can't image my job without this product. We have been using them for quite some time now and we all love our headsets and lifters.
First National Bank
Office Runner is a big improvement over the Plantronics headset I had been using. 1)Sounds much better with more types of cell phones, 2)A more comfortable headset, 3) Last 12 hours while Plantronics needed a recharge in 2 hours, 4) Looks WAY cooler than Plantronics on the desk, 5) Allows me to use the headset on Skype calls-couldn't do that with Plantronics, 6) Price is about the same as Plantronics with far more value. -(Sure glad you sent that Office Runner direct mail piece other wise I would never have known!)
Life Discoveries Inc
Orland Park, IL
it appears to work well
The phone system still isn't working properly (my fault) so I can't give it a complete review.
?? my title is purchasing, not sure what you
I am very happy with all of the service I have received from Headsets.com
EAU CLAIRE, WI
It took two tries to obtain correct placement of lifter on the phone. once this was acheived, the lifter seemed very sturdy and durable. Much more sturdy than my previous lifter from a different manufacturer. I am very pleased with this product
Glendale Heights, IL
Head set evaluation
I had an older head set and the new generation ear set is wonderful. Thanks. I love it.
Arguello Pet Hospital
San Francisco, CA
Very easy to install and use
Paradise Valley, AZ
Sennheiser ORL 12 handset lifter
it was easy to set up and works well. It is quieter then the handset lifter I had before, that has taken some time to get use to.
Motionworks Industrial Safety
Automated Handset lifter
Doesnt work fantastic on my Panasonic ModelKX-DT343 as the handset has to be int the cradle fairly secure.
The Lifter works well. It speed is a tad bid slower then the previous one used by Plantronics but I have adjusted to its function.
Career Counseling & Consultant
Long Beach, CA
it works perfect
I am so happy, that you all worked with us to purchase two sets. I have been telling my peers of what a great product this is.
Fort Worth, TX
Professionals Resource Network, Inc
Fernandina Beach, FL
Very pleased with the customer service I recieved
Linda Holdredge & Associates CPA
Sennheiser Handset Lifter
This is an essential piece if you purchase the OfficeRunner headset! We purchased 1 headset with the lifter and 2 without and once we saw how wonderfully the lifter worked, we order for the other 2.
Handset Lifter......one small thing.
I love that the lifter actually LIFTS, as well as returns the handset enough to disconnect the line. My last lifter never re-cradled completely. The only thing I have to say that I don't like, is that the sticky's to mount it are just not strong enough. It slips and slides all day long!
Wilson-Goodman Law Group
Sennheiser handset lifter
The handset lifter was easier to set up and the one I had previously and it is more quite.
This lifter works better than previous models I have had. Others either lifted too high or not enough. This one works well. Maybe a tad slow to respond, but otherwise, it is excellent.
The overall experience is good. The issue I am having is recording the ring tone so that it will beep in my ear when the phone rings and I am away from my desk. The staff has been great in trying to assist me to make this feature work.
I think that it is essential to have the lifter. I can now walk away and not miss a call.
Opus Advisory Group, Llc
Purchase , NY
I hope my boss lets me keep it!!!!! I have gained so much freedom with the handset lifter. I have suggested that others in the Shapiro office get the same bundle and handset lifter and it appears that they will be purchasing at least a unit or two with the trade in offer that we used as well.
Mark S. Frank Attorney at Law, LLC
Warrensville Heights, OH
Great looking headset lifter, but...
The lifter has an LED that comes on every few seconds and the headset beeps in the user's ear at the same time. It is not message waiting or another call. We have trained it to lift to the height we wanted and do not think it is associated with that.
Handset Lifter is horrible
The lifter does not work properly. The phone does not return back to its proper position no matter how often I reset it or prop up the phone. I was directed to watch a video to assist with set up and it was of little help. The lifter is useless if I can not be at my desk to return the phone properly.
Benson Kerrane Storz & Nelson, PC
Thought the handset lifter was cool but took too long to lift the receiver
Gary R. Duven
Coe Equipment, Inc.
Again, great product. I am hoping that I get the great deal on this headset like I did just recently, because I plan on ordering another headset next month
Bayfront Open MRI/CT
susan f grammer attorney
east alton, IL
The handset lifter has been great. I can now walk to the next room where our printer is and get something & not feel like I have to RUN back to answer the phone.
City of Champaign
Product is terrific. The instructions are lacking. Need a bit more installation detail.
Robert Spresser Ins. Agency Inc
Handset Lifter doesnt mount to current phone model
Unfortunately the ShoreTel 230 phone my current employer uses is an odd shape and the handset lifter cannot be mounted to it. (It has a half-moon shape to the base at the handset) So I don't want to give your product a poor rating, as I know it works, I used it at previous employer, just cannot use it here. :( I'll rate it as 50/50 and give you a 3. "Boo-hiss" on ShoreTel's part!!
Lifter and headset combined
So far so good. I like the pleasant tone it plays in my ear when the phone rings. The strong magnet to hold it in place. Very easy set up. #1 Customer Service. And the tootsie rolls - a very nice touch!!
Good product! Will order again for my co-workers.
Bon-Aire Industries, Inc.
Blue Diamond Growers
Love my handset lifter..it truly is the best
Community Living Options
Pine City, MN
I've had my headset since July and it has worked well for me. Was surprised when the lift quit working; but within two days I had the new lift and all is well. The tootsie rolls are a nice added touch to your packaging.
South Umpqua School District
Myrtle Creek, OR
Great concept, however not all phones have a straight left side on the phone. Mine is curved. They did provide a longer lift stick but its not the proper fit for my type phone. I do however enjoy it. I wish though that if my phone did not hang up all the way it would give a warning or whenever the next call came in instead of me not hearing it at all and missing a call it would ring louder or just ring in general.Overall helpful to the headset package though
Enza Zaden - Logistics
Loving this product! Wouldn't order the Wireless Headset without it!
Green Bay, WI
I love the product when it works.
New Windsor, NY
Decent Lifter, doesn
I like that this lifter recognizes your phone ringer (after you program it) and will ring just for your ringer. However, it doesn't recognize all of the ringers for my Cisco phone
excellent works great
The new lifter works perfect...thanks for your great service, and yes, would love more tootsie rolls :-)
Wailea Vacation Rentals, Inc.
We are really enjoying our Sennheiser ORL 12 Handset Lifter. We also have the OfficeRunner. These two items are literally saving my neck! Also, Bren has been fantastic!
Julie M. McCarron, DMD, PA
Key West, FL
So far, so good. Have only used the units for one day, easy setup, easy to use.
Man, it's great!
Sherman Insurance Agency
Cardinal Construction Inc.
Defective replacement unit
Thank you for the excellent service. I took delivery of this replacement unit last week. It's tested working properly on a existing OfficeRunner station. Thank you for the prompt assistance, the cross ship return should be there soon if it hasn't delivered already.
Silver Spring, MD
Well worth the cost
I bought this as an add on to the OfficeRunner Wireless Headset from Sennheiser. The staff loves it and answers the phone from all over the building. Much better than running for the phone when they are at the copier. Well worth the $. Tech support helped set it up in mins.
Cornerstone Family Counseling
customer service specialist
our phone system is programmed w/a headset button, therefore we do not have to pick up the receiver and place on our desk to answer call so this product is not needed in our agency
levy insurance agency llc
it would work well if my phone was not wall mounted. I had to try to tape my handset to the lifter to make it work in a vertical position. I had to take it off the phone. I'm sure it operates well on a desk mounted phone.
mike larsen jr
windsor electric co., inc.
owings mills, MD
Sennheiser ORL12 Handset Lifter for Sennheiser Wireless Head
We purchased this in conjunction with the OfficeRunner Wireless Headset System. My agent loves it.
Uniglobe Accent Travel
Peachtree City, GA
United Suppliers, Inc.
I like being able to answer phone by the push of a button, instead of running back to my desk to lift the receiver.
Macomb Neurology Associates
best ever I have used one for many years, but the new one is better and improved, works better, great product, and even better support, they are just great, can not be without my headset
r&r real estate
el cajon, CA
Outstanding product--works flawlessly. Directions are vague, generic, and in some cases contradictory--be prepared to try different configurations until it works. Once it does, you'll be pleased. And it wasn't free--I ordered it after I installed the OfficeRunner--it was close to $100 for the lifter.
Washington State University
Thanks for your quick service. They guys love their new office runners!
Smith & Johnson, Attys
Traverse City, MI
FBIAM, Insurance Agency
Sugar Land, TX
Haven't had any complaints.
UTTyler Palestine Campus
It Really Works!!
I used the OfficeRunner for several weeks and had no problems whatsoever; no difficulties with set-up or operation. Clarity and reception are wonderful throughout my home. But....I found that it became a bit inconvenient to run to the base to answer calls, then run back to disconnect. Wow!!--once I purchased the optional ORL-12 Handset Lifter, I found that this little contraption makes it so much easier, convenient and fun to use the wireless headset. It's well-worth the $99 cost to add the remote answer/hang-up feature. Great idea, great manufacturer with a stellar reputation. Thank you!
New Beginnings Group, Inc.
I had a little trouble attaching the lift to my phone, since it has a rounded edge rather than a straight edge. But I finally managed it. Appreciated the extender arm for lifting.
United Suppliers, Inc.
Easy to install right out of the box! Appreciate that there are extra sticky pads/parts available in the box for future need.
Adrian Dominican Sisters
Lifter does not operate correctly
barely lifts handset and adjustment mechinism does not work. I called your customer service and they are sending a new one. Thank you
The Lohman Group
Great customer service.
ORL 12 Lift
I really like that I don't forget to hang up the phone. Almost every time I used the headset previously I left the phone off the hook, not any more, thank you.
Thank you for replacing me phone lifter. It works perfectly. Your staff is always to helpful and friendly. Thank you.
Pain Management Service
Steamboat Springs, CO
What A Class Outfit - Great Company!
Very impressed with your products, but even more with your customer care!
Great Western Leasing & Sales, Inc.
North Salt Lake, UT
Love every aspect except after purchasing the lifter, the only option to pick up a call is to press the side of the headset. By mid day, my ears are sore from continually pressing it. Other than that, very comfortable to after adjustment, sounds are great. It really travels quite a bit of distance away from base. I rounded 2-3 walls and down a hallway and it still worked, but fuzzy.
Pediatric Clinic Inc. P.S.
Unhappy with Purchase
My company purchased the headset which I absolutely love (OR10) after getting the headset I decided to purchase the hanset lifter (ORL10) I've replaced the two-sided tape twice since purchasing it in Oct. The weight of the receiver when lifted pushes the cradle and loosens the tape.
quick, easy to use.
Pennsylvania Machine Works
If you have an Office Runner you
You have an Office Runner right? You walk around right? You use both hands while you're working right? Then why don't you have one of these? It's a "gotta have"!
Southern Connecticut Hebrew Academy
One of my best purchases of the year
As much as I love my OfficeRunner headset, I found it frustrating to have to return to my desk to answer a call. Now that I have added the Sennheiser ORL 12 Handset Lifter, I have the ability to move around and still be “In Touch”.
We are absolutely loving our new headsets! Easy to setup, clear sounds and love being hands free!
Dr. George Mason, D.D.S.
Sennheiser ORL 12 Handset Lifter
The lifter works great. The only problem is that my phone (ShoreTel230) has a curved edge on the left side so the lifter doen't attached wery well. We had to go to a local plastic fabricator and build a stand that wraps around the left side so the lifter can sit properly.
Black Angus Steakhouse
Los Altos, CA
its pretty good
lifter is good, but it does seem to take a while after you press the button on the headset to actually lift.
Headset works fine now w/ the lifter.I can walk around office & still pick up incoming calls.
Instruction to set up was not clear at all - not worth the trouble if you can't tell me clearly how to set it up and use it
Rigging & Welding Specialists, Inc.
Annette who was speaking with you directly said this was the most plesant company she has delt with in months. Great Job.
I enjoy this product a great deal. It lifts the receiver off from the hook with little effort every single time, hanging up just as quickly. Very nice. I had a bit of difficulty figuring out but, it was my fault for plugging things in wrong. Tech support was fantastic. Had it correct in about 1 minute.
G. W. Groot Piano Service Inc.
Grand Rapids , MI
I liked the rep and her attitude. There is static on the line and I hope the filter you are sending will solve it. With the handle piece that I had to pay for the phone price added up a little too much.
Seems to work pretty well. Would be better if you could achieve a wireless connection.
Great customer service. Keep up the good work!
Mississippi Adolescent Center
Easy to install. Don't experience delays in answering the phone as others reported.
Sennheiser ORL 12 Handset Lifter
Shakopee Chamber of Commerce
Germalina Ramos Order
The headset we ordered for the front office has been great and very helpful. The experience with this equipment has been very beneficial and helps us accomplish our job duties at the front desk easier and more efficiently. We have had no problems with the headset since we received it.
I really like my new wireless headset I ordered from you. I'm not quite sure I like the lifter as it seems really unstable when lifted, sometimes the handset slips and falls lower so it won't hang up properly (this is a problem when I'm elsewhere in the office because I have to come back to the phone to manually hang up the handset) and sometimes the lifter doesn't lift the first time I press the answer button on the headset.
Am I doing something wrong? Did I install the lifter wrong? Could this lifter be defective as it was an "open box" item?
Royal Aloha Vacation Club
It is nice being able to answer the phone while I'm away from my desk but I can't leave the room or I don't hear the phone ring; also the lifter is a little slow. I can answer the phone much quicker with the handset.
Ace Iron & Metal
Apears to be working well. I like it.
Marks Insurance Agency, Inc.
Overall, love this lifter. Flexible and can be adapted to most any phone. I have used this lifter for a long while now. Unfortunately, I just had to buy a new one because the lifter hinge broke. So, it won't lift my handset anymore. I tried glue, no luck. Basically, the plastic lift arm has spun on the metal shaft that turns to lift it. It seems like for professional use it should be designed a little more hearty.
The handset lifter installed and functions well.
I wish the delay between the activation of the headset button and the lifting of the handset on the phone was a little quicker.
Midwest Refrigeration Systems
Paw Paw, MI
The lifter works pretty good it sure is helpful
Pinchjer Creek, AB
does not fit my phone properly have to keep adjusting now im trying the longer peice to see if that works better Ive been using it 2 days now i think its working going to give it another day to be sure. wish i could put phone on hold and transfer from anywhere but this helps a heck of a lot
Charing Cross Dialysis
ORL-12 Headset lifter
The device was shipped very promptly. It was easy to install and adjust. The lifter works as advertised. No concerns to date;unit has been in use for about 2 weeks.
Mark A. Aldrich, D.P.M.
Sennheiser Handset Lifter
This lifter works ok, just can't get it adjusted to my phone, had to put something under the phone to get it to hang up.
Archey-Warren-Dunn Ins. Agency Inc.
Broken Bow, OK
Easy to install, comfortable to wear, works great, not too expensive.
Need the handset lifter, for sure.
Christensen Machinery & Supply
Does not work with Shoretel 565
The ORL 12 handset lifter does not work with the Does not work with Shoretel 565 IP phone, due to the physical shape of the phone, it has a bulging semi-circle left side "edge" by the handset and the lifter cannot reach the handset.
King of Prussia, PA
I don't like the handset lifter. It doesn't seem to work right with my business phone. I don't need the lifter because I don't get up from my desk and answer phones. I wanted the headset so I can type while talking.
Vick, Carney & Smith
Works as advertised. Very convenient for answering calls while away from my desk.
First I received the headset and had not order the handset lifter. When the handset lifter arrived I was excited to see how it would work together. I am now able to answer the phone and end calls from another room in the office. No more scrambling to get back to my desk when the phone rings.
St. Charles Community Schools
St. Charles, MI
The handset lifter made all the difference! I love this system!
Cohen Steel Supply
So far agood product. Easily installed
Mark I Asset Mgt
Oklahoma City, OK
There seems to be lag time between when I press the headset button and the handset actually lifting. Too slow because the phone is continuing to ring!
Lake Norman Anesthesia
not high tech enough..
This doesn't do what we had hoped. We were wanting to be able to answer the phone while not at your desk but since it doesn't know what line to pick up it doesn't allow you to answer the call. So it's pretty pricy just to be able to hang up from a call.
It didn't fit our NEC phone base; we had to jerry rig it to stay with double-sided sticky foam, but we couldn't get it to respond to the earpiece to pick up. Had to return it for another model.
Lykes Insurance, Inc.
Winter Park, FL
Confusing setup instructions but excellent telephone help from Headsets.com got it going.
Hastings on Hudson, NY
Sennheiser ORL12 Handset Lifter
C & P Insurance Services