Sennheiser ORL 12™ Handset Lifter

Features at a glance

Allows you the freedom to answer and end calls while you're away from your phone
Compatible with all wireless office headsets from Sennheiser
Invaluable if away from the desk for long periods of time

Description

Answer and end calls while away from your desk with the push of a button. The ORL 12 is compatible with all wireless office headsets from Sennheiser. Back to top

Technical Specifications

Manufacturer	Sennheiser
Type	Wireless
Wearing Style	Not Applicable
Max Range / Cord Length	Not Applicable
Connector Type (view connectors)	Not Applicable
Weight	3 oz.
Lines: (telephone products only)
Compatibility	Not Applicable
Microphone	Not Applicable
Earpiece	Not Applicable
Color	Black
Special Technologies	Programmable ring detection
Warranty	2 Year Warranty
Battery Life	Not Applicable
Reversible	Not Applicable
Handset Lifter Compatible	Not Applicable
Busy Light	Not Applicable
Quick Disconnect	Not Applicable
DC Adapter Compatible	Not Applicable
Digital Encryption	Not Applicable
What's in the box?	Sennheiser ORL12 Automated Handset Lifter, Ring Detector Cord, Extra Long Ring Detector Cord, Extender Bar, ACC Cable, Tape

Customer Reviews

Average Customer rating for this item: (46 Reviews)

Do you use this product? Write a Review!

Sort by

Product Review

Customer Rating:

05/15/2013

I had a little trouble attaching the lift to my phone, since it has a rounded edge rather than a straight edge. But I finally managed it. Appreciated the extender arm for lifting.

Randi Folkerts
United Suppliers, Inc.
Eldora, IA

Handset Lifter

Customer Rating:

05/09/2013

Easy to install right out of the box! Appreciate that there are extra sticky pads/parts available in the box for future need.

Teresa Horn
Adrian Dominican Sisters
Adrian, MI

Lifter does not operate correctly

Customer Rating:

05/09/2013

barely lifts handset and adjustment mechinism does not work. I called your customer service and they are sending a new one. Thank you

Steve Lohman
The Lohman Group
Cincinnati, OH

Good Product

Customer Rating:

05/07/2013

Great customer service.

George Leyendecker
Georgetown Library
Georgetown, SC

ORL 12 Lift

Customer Rating:

05/03/2013

I really like that I don't forget to hang up the phone. Almost every time I used the headset previously I left the phone off the hook, not any more, thank you.

Kevin Carson
Sequim, WA

Replacement lifter

Customer Rating:

03/06/2013

Thank you for replacing me phone lifter. It works perfectly. Your staff is always to helpful and friendly. Thank you.

Alison Frinks
Pain Management Service
Steamboat Springs, CO

What A Class Outfit - Great Company!

Customer Rating:

01/31/2013

Very impressed with your products, but even more with your customer care!

David Arnovitz
Great Western Leasing & Sales, Inc.
North Salt Lake, UT

Office Runner

Customer Rating:

01/30/2013

Love every aspect except after purchasing the lifter, the only option to pick up a call is to press the side of the headset. By mid day, my ears are sore from continually pressing it. Other than that, very comfortable to after adjustment, sounds are great. It really travels quite a bit of distance away from base. I rounded 2-3 walls and down a hallway and it still worked, but fuzzy.

Cindy Strandberg
Pediatric Clinic Inc. P.S.
WA

Unhappy with Purchase

Customer Rating:

12/19/2012

My company purchased the headset which I absolutely love (OR10) after getting the headset I decided to purchase the hanset lifter (ORL10) I've replaced the two-sided tape twice since purchasing it in Oct. The weight of the receiver when lifted pushes the cradle and loosens the tape.

Rhonda Steele
Ramtek

Handset Lifter

Customer Rating:

11/14/2012

quick, easy to use.

Gloria Mushinski
Pennsylvania Machine Works
Aston, PA

If you have an Office Runner you

Customer Rating:

10/31/2012

You have an Office Runner right? You walk around right? You use both hands while you're working right? Then why don't you have one of these? It's a "gotta have"!

Mark Sills
Southern Connecticut Hebrew Academy
Orange, CT

One of my best purchases of the year

Customer Rating:

10/03/2012

As much as I love my OfficeRunner headset, I found it frustrating to have to return to my desk to answer a call. Now that I have added the Sennheiser ORL 12 Handset Lifter, I have the ability to move around and still be “In Touch”.

David Perkins
Hackettstown, NJ

Love it!

Customer Rating:

09/10/2012

We are absolutely loving our new headsets! Easy to setup, clear sounds and love being hands free!

George Mason
Dr. George Mason, D.D.S.
LaFayette, GA

Sennheiser ORL 12 Handset Lifter

Customer Rating:

07/24/2012

The lifter works great. The only problem is that my phone (ShoreTel230) has a curved edge on the left side so the lifter doen't attached wery well. We had to go to a local plastic fabricator and build a stand that wraps around the left side so the lifter can sit properly.

Danny Alexadner
Black Angus Steakhouse
Los Altos, CA

its pretty good

Customer Rating:

04/10/2012

lifter is good, but it does seem to take a while after you press the button on the headset to actually lift.

Jacob Miller
Orem, UT

Headset

Customer Rating:

04/10/2012

Headset works fine now w/ the lifter.I can walk around office & still pick up incoming calls.

Kim Shinnebarger
Benefit Informatics
Jenks, OK

Customer Rating:

02/22/2012

Instruction to set up was not clear at all - not worth the trouble if you can't tell me clearly how to set it up and use it

Sandra Reily
Rigging & Welding Specialists, Inc.
Baytown, TX

Customer Rating:

01/19/2012

Annette who was speaking with you directly said this was the most plesant company she has delt with in months. Great Job.

mark cunningham
FRITZ
Ronceverte, WV

Customer Rating:

01/13/2012

I enjoy this product a great deal. It lifts the receiver off from the hook with little effort every single time, hanging up just as quickly. Very nice. I had a bit of difficulty figuring out but, it was my fault for plugging things in wrong. Tech support was fantastic. Had it correct in about 1 minute.

Jerry Groot
G. W. Groot Piano Service Inc.
Grand Rapids , MI

Customer Rating:

11/18/2011

I liked the rep and her attitude. There is static on the line and I hope the filter you are sending will solve it. With the handle piece that I had to pay for the phone price added up a little too much.

Dave Antypas
LPL
Brentwood, TN

Customer Rating:

11/11/2011

Seems to work pretty well. Would be better if you could achieve a wireless connection.

Peter Dott
Northwestern Mutual
Westport, CT

Replacement Order

Customer Rating:

11/08/2011

Great customer service. Keep up the good work!

Cora Smith
Mississippi Adolescent Center
Brookhaven, MS

Works great.

Customer Rating:

10/27/2011

Easy to install. Don't experience delays in answering the phone as others reported.

Diane Williams
Dayton, OH

Sennheiser ORL 12 Handset Lifter

Customer Rating:

10/05/2011

LOVE IT!

Angie Whitcomb
Shakopee Chamber of Commerce
Shakopee, MN

Germalina Ramos Order

Customer Rating:

09/09/2011

The headset we ordered for the front office has been great and very helpful. The experience with this equipment has been very beneficial and helps us accomplish our job duties at the front desk easier and more efficiently. We have had no problems with the headset since we received it.

Germalina Ramos
Barfield Inc.
Miami, FL

Customer Rating:

08/12/2011

Aloha!

I really like my new wireless headset I ordered from you. I'm not quite sure I like the lifter as it seems really unstable when lifted, sometimes the handset slips and falls lower so it won't hang up properly (this is a problem when I'm elsewhere in the office because I have to come back to the phone to manually hang up the handset) and sometimes the lifter doesn't lift the first time I press the answer button on the headset.

Am I doing something wrong? Did I install the lifter wrong? Could this lifter be defective as it was an "open box" item?

Channing Bridges
Royal Aloha Vacation Club
Honolulu, HI

Handset Lifter

Customer Rating:

08/09/2011

It is nice being able to answer the phone while I'm away from my desk but I can't leave the room or I don't hear the phone ring; also the lifter is a little slow. I can answer the phone much quicker with the handset.

Janet Cunningham
Ace Iron & Metal
Columbus, OH

Customer Rating:

07/26/2011

Apears to be working well. I like it.

Chuck Marks
Marks Insurance Agency, Inc.
Apalachicola, FL

Little trouble

Customer Rating:

05/17/2011

Overall, love this lifter. Flexible and can be adapted to most any phone. I have used this lifter for a long while now. Unfortunately, I just had to buy a new one because the lifter hinge broke. So, it won't lift my handset anymore. I tried glue, no luck. Basically, the plastic lift arm has spun on the metal shaft that turns to lift it. It seems like for professional use it should be designed a little more hearty.

Brett Flory
IBM Corp.
Southlake, TX

hanset lifter

Customer Rating:

05/13/2011

The handset lifter installed and functions well.
I wish the delay between the activation of the headset button and the lifting of the handset on the phone was a little quicker.

Ray Robinson
Midwest Refrigeration Systems
Paw Paw, MI

Customer Rating:

05/12/2011

The lifter works pretty good it sure is helpful

Dallas Bodnar
Pinchjer Creek, AB

handset lifter

Customer Rating:

05/03/2011

does not fit my phone properly have to keep adjusting now im trying the longer peice to see if that works better Ive been using it 2 days now i think its working going to give it another day to be sure. wish i could put phone on hold and transfer from anywhere but this helps a heck of a lot

dianne young
Charing Cross Dialysis
Catonsville, MD

ORL-12 Headset lifter

Customer Rating:

04/15/2011

The device was shipped very promptly. It was easy to install and adjust. The lifter works as advertised. No concerns to date;unit has been in use for about 2 weeks.

Mark Aldrich
Mark A. Aldrich, D.P.M.
Antigo, WI

Sennheiser Handset Lifter

Customer Rating:

03/29/2011

This lifter works ok, just can't get it adjusted to my phone, had to put something under the phone to get it to hang up.

Karen Dunn
Archey-Warren-Dunn Ins. Agency Inc.
Broken Bow, OK

Customer Rating:

03/22/2011

Easy to install, comfortable to wear, works great, not too expensive.
Need the handset lifter, for sure.

Donna Delgoffe
Christensen Machinery & Supply
Menominee, MI

Does not work with Shoretel 565

Customer Rating:

03/18/2011

The ORL 12 handset lifter does not work with the Does not work with Shoretel 565 IP phone, due to the physical shape of the phone, it has a bulging semi-circle left side "edge" by the handset and the lifter cannot reach the handset.

Brian Powers
PMTV
King of Prussia, PA

Customer Rating:

01/26/2011

I don't like the handset lifter. It doesn't seem to work right with my business phone. I don't need the lifter because I don't get up from my desk and answer phones. I wanted the headset so I can type while talking.

Kim Cherryhomes
Vick, Carney & Smith
Weatherford, TX

Customer Rating:

01/18/2011

Works as advertised. Very convenient for answering calls while away from my desk.

Murray Robertson
Kingston, ON

Love it!

Customer Rating:

01/06/2011

First I received the headset and had not order the handset lifter. When the handset lifter arrived I was excited to see how it would work together. I am now able to answer the phone and end calls from another room in the office. No more scrambling to get back to my desk when the phone rings.

Denise Smith
St. Charles Community Schools
St. Charles, MI

Customer Rating:

12/14/2010

The handset lifter made all the difference! I love this system!

Daphne Fleury
Cohen Steel Supply
Concord, NH

Customer Rating:

11/12/2010

So far agood product. Easily installed

Jerry Plant
Mark I Asset Mgt
Oklahoma City, OK

Customer Rating:

11/11/2010

There seems to be lag time between when I press the headset button and the handset actually lifting. Too slow because the phone is continuing to ring!

Marjorie Mooneyham
Lake Norman Anesthesia
Mooresville, NC

not high tech enough..

Customer Rating:

11/05/2010

This doesn't do what we had hoped. We were wanting to be able to answer the phone while not at your desk but since it doesn't know what line to pick up it doesn't allow you to answer the call. So it's pretty pricy just to be able to hang up from a call.

Jamie Clack
Columbus, IN

Couldn

Customer Rating:

03/24/2010

It didn't fit our NEC phone base; we had to jerry rig it to stay with double-sided sticky foam, but we couldn't get it to respond to the earpiece to pick up. Had to return it for another model.

Hugh Mills
Lykes Insurance, Inc.
Winter Park, FL

Works great

Customer Rating:

11/10/2009

Confusing setup instructions but excellent telephone help from Headsets.com got it going.

Kate Herman
Hastings on Hudson, NY

Sennheiser ORL12 Handset Lifter

Customer Rating:

02/02/2009

Works great

Paul Cole
C & P Insurance Services
Anaheim, CA