Our 60-Day Unconditional Money Back Guarantee means that if for any reason (or no reason) you're not absolutely delighted with your purchase from Headsets.com, you may exchange for any other product you'd prefer to try, or you may return the products and receive a prompt and courteous refund, no questions asked.

Read more about our Customer Service performance.

Our headsets are compatible with 98% of phones; as specialists, we know what works. In the rare event that we supply a headset that is incompatible with your phone, you'll receive a refund and we'll send you a FREE return shipping label.

Your phone call will be answered by a live person, based in San Francisco, who is eager to help. It's our goal to answer all calls in 4 rings, but if we can't take your call right away we promise to call you back within two business hours. If you click on 'Instant Live Chat' at our website you'll receive a live response within 60 seconds.

All products carry a one-year full replacement product warranty, and corded office telephone headsets and amplifiers carry a two-year full replacement product warranty.  We'll replace any faulty product without hesitation, so you know that you'll never have to wait for a repair.

It should only take a few minutes to unpack your new headsets, connect them and make your first call. You're welcome to make that first call to Headsets.com. We'll gladly help you to fine tune the volume controls so you speak and hear with crystal clarity. Our headset specialists are on call at 1-800-432-3738 Mon. - Fri. 6:00am - 4:30pm Pacific Time .

We promise you efficient and friendly service at all times. If you're not satisfied, neither are we. Our managers are available to address any concerns:

	Customer Service Manager Courtney Wight courtney@headsets.com direct line (415) 351-5892
	Shipping Manager Rick Mills rick@headsets.com direct line (415) 351-5815
	President & CEO Mike Faith mikef@headsets.com direct line (415) 351-5897