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Staff Profiles

All of us here at Headsets.com use headsets daily in order to do our jobs. Some of us prefer the binaural style that covers both ears to block out excess noise, while others prefer the monaural style that covers one ear. The noise-canceling microphone is crucial for many of us because we work in a busy office with many people on the phone at once.

Here are our favorites and why we like them...

Mike Faith, CEO, wearing the DW Office wireless headset from Sennheiser
Mike Faith
President and CEO
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


I love the range, comfort and sound of the OfficeRunner. I can go farther than with any other headset and don’t even realize it’s on. I love the cool design too. I don’t use the phone a lot every day, but some days I’ll do a few hours non-stop and the DW Office is the best headset I’ve ever used. Great on conference calls when I’m at work and I can wander round the office, or when I do calls at home (yes I have one there too), so I can do the chores while I’m listening. True multitasking that helps me get a lot more done, and stay fitter!
Read more about Mike at MikeFaith.com.

Our Customer Service Team
Courtney Wight, Customer Service Manager, wearing the DW Office wireless office headset
Courtney Wight
Customer Service Manager
Favorite Headset

OfficeRunner Wireless Headset System
from Sennheiser - Professional Bundle


If you’re like me, you are constantly on the go. Managing a busy office requires me to sometimes be in several places at once. Thank goodness I have the OfficeRunner as my wireless headset! Its range of up to 400 feet allows me to roam to the far end of the building while still talking on the phone, and the included ORL 12 handset lifter allows me to answer and end calls while away from the phone. Plus, because the sound quality is so good, the person I’m talking to thinks I’m sitting at my desk the whole time. The DW Office is truly a lifesaver for the busy professional.

Ethan Allison, Customer Service Representative, wearing the Plantronics DW Office
Ethan Allison
Customer Service Representative
Favorite Headset

OfficeRunner Wireless Headset System
from Sennheiser - Professional Bundle


As a call center supervisor, I am often running all over the place, and I am rarely at my desk. At the same time, I can’t miss a call. That’s why I am excited to use the OfficeRunner headset from Sennheiser. I use it with the ORL 12 so I am alerted whenever I have a call, even if I am 400 feet away from my desk! I speak with Customers all day, and this is the lightest, most comfortable headset that I’ve worn. I also love the fact that I don’t have to switch headsets when I want to make a VOIP call through my computer.

Customer Service Representative
Leslie Avila
Customer Service Representative
Favorite Headset

Plantronics CS55 Wireless Headset Basic Bundle


My favorite headset hands down (or should I say hands free) would be the Plantronics CS55. The CS55 is light weight and incredibly comfortable to wear; it also has sound quality that rivals almost all other headsets on the market. The best function of this headset is the ability to use the HL10 to answer calls away from my desk. I can answer and end calls by simply pressing a button on my headset. I can't live without my Plantronics CS55; try one and you'll know what I mean!

Amber Beam, Customer Service Representative, wearing the Sennheiser CC 520 headset
Amber Beam
Customer Service Representative
Favorite Headset

Sennheiser CC 520 Binaural Headset
with UI 760 Amplifier


Sometimes it can be hard to stay focused when speaking on the phone for long periods of time. Having a speaker covering both ears not only helps me hear the person on the other end, it also helps block out the noise of my coworkers. Staying close to my computer using a corded headset keeps me on task. The Sennheiser CC 520 is by far the most comfortable I have tried on, it has an adjustable headband with a lot of cushion underneath that keeps your head from being squished.

Customer Service Representative
Selina Carvalho
Customer Service Representative
Favorite Headset

The AT&T Marathon Wireless
Headset Professional Bundle


The AT&T Marathon Wireless Headset Professional Bundle is one of the best wireless headsets if you need to roam farther from your phone and have great reception. I can go everywhere in my office and I love it!

With the included AT&T handset lifter, I can even answer my calls from anywhere in my office, this wireless goes up to 500 feet! I like that the headset comes with three attachments to hold the headset on my head and they are all comfortable enough to wear all day. Forty hours never felt so comfortable!

All my Customers say I sound great and I can always hear them with ease. The set up is super easy with color coded connector cords and phone jacks. Did I mention this baby can be used with a cordless telephone as well?! That's right, you can remotely answer calls from your cordless single-line phone.

The best part of all is this headset won't break the piggy bank. It is one of the lowest priced wireless headsets we offer.

Customer Service Representative
Jake Cohen
Customer Service Representative
Favorite Headset

Plantronics CS361N Wireless
Headset Basic Bundle


The CS361N has all the features of the Plantronics CS55 (10-hour talk time, range to roam around the whole office, extremely good sound quality/security/volume adjustments), but comes in only one wearing style – binaural! The CS361N is definitely for those that prefer over-the-head headsets (and aren’t worried about messing up their ‘do). Having both ears covered really helps drown out the noise of colleagues around you. It’s a bit heavier than most of our other wireless headsets, and isn’t convertible, so the CS361N is a more heavy-duty solution that will take anyone through a busy workday and then some!

Dave Freemann, Customer Service Representative, wearing the OfficeRunner
Dave Freemann
Customer Service Representative
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


Like most of our Customers, I am considering three factors when choosing a wireless headset: sound quality, comfort and range. I want a headset that is going to sound great to me and my callers, one that I can wear all day long, and one that will allow me to roam a ways from my desk. For me, the OfficeRunner is the choice. It has legendary Sennheiser sound quality, is 20% lighter than my old one, and offers a wireless range of up to 400 feet! It’s not often that you’re able to find the best of all worlds in one package, but the DW Office accomplishes just that! No wonder it has become our most talked-about product.

John Gillham, Customer Service Representative, wearing the CC 510 headset from Sennheiser
John Gillham
Customer Service Representative
Favorite Headset

Sennheiser CC 510 Corded Telephone Headset and UI 760 Amplifier


Oh CC 510, how do I love thee? Let me count the ways: 1) You are super comfortable. 2) Your microphone is more flexible than a Ukrainian gymnast. 3) You come with BOTH a leatherette AND a foam ear cushion. 4) You have an unrivaled 3-year warranty. I really enjoy using this headset with the UI 760 amplifier for crisp, clear calls when conversing with my Customers. The headband may look square but this is one of the most well rounded headsets I have ever seen!

Customer Service Representative
Annie Hilgert
Customer Service Representative
Favorite Headset

Plantronics Noise-Canceling Headset (HW261N)


My favorite headset has to be the SupraPlus (HW261N). Its binaural design helps me concentrate on you, the Customer, especially when the office gets a little on the noisy side. The comfortable design doesn’t leave my ears sore at the end of the day, and the great noise-canceling feature lets you hear me loud and clear. Coupled with the M22 Amp, you can’t go wrong with this headset.

Art Howson, Customer Service Representative, wearing the GN 9125 Sound Tube wireless headset
Art Howson
Customer Service Representative
Favorite Headset

GN Netcom 9125 Wireless Headset Basic Bundle with Sound Tube Boom Microphone


I love this headset because it allows me to work on my computer and talk to our Customers from away from my desk. It’s quite comfortable and I love the “easy off and on” usability. I also use the GN1000 handset lifter so I can answer and end calls from the other side of our office, about 100 yards away. I’d recommend this headset above some of the ‘old school’ headsets we still have on our website.

Chris Huff, Customer Service Representative, wearing the OfficeRunner
Chris Huff
Customer Service Representative / Product Support
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


The OfficeRunner has quickly become my favorite headset to use. It’s lightweight, has amazing sound, the battery lasts forever, and the range is greater than anything I’ve ever used before. One of the coolest things, though, is that I can also connect it to my computer with the included USB cable; with the push of a single button I can switch to any applications on my computer (like Skype) and have the same great quality. Plus, the base just looks cool! It’s easily the coolest thing on my office desk. I love it!

Customer Service Representative
Didi Johnson
Customer Service Representative
Favorite Headset

EP315 Rhapsody Convertible Noise-Canceling Headset System from Headsets.com


I absolutely love this headset! I'm on the phone all day, and it really makes life easier. It's very lightweight, and the noise-canceling microphone means the person I'm talking to doesn't hear me typing, or any other background noise. It just fits right over my ear, and doesn't mess up my hair at all!

Customer Service Representative
Glenn Karamath
Customer Service Representative
Favorite Headset

Plantronics CS55 Wireless Headset Basic Bundle


I love the sleek sophisticated look of the CS55. I feel like a big shot in some high rise prime location office suite (while the truth of the matter is that I may be begging PG&E to keep my power on). When I wear the CS55 I feel like a multimillionaire stock broker who should be yelling BUY…SELL….BUY….SELL!!!...I owe it all to my CS55.

Lea Kim, Customer Service Representative, wearing the Sennheiser CC 520 headset
Lea Kim
Customer Service Representative
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


Hands down, the OfficeRunner is the best wireless headset around! It has all that you would look for in a wireless headset. It’s a lighter headset with longer range, longer talk time, and excellent sound quality. Best of all, it can also be used with a computer, so I listen to Pandora radio between calls. If you’re looking for an awesome headset, the OfficeRunner is a no–brainer.

J.D. Lee, Customer Service Representative, wearing the Sennheiser EZX 60 Bluetooth headset
J.D. Lee
Customer Service Representative
Favorite Headset

Sennheiser EZX 60 Bluetooth Headset


My new personal favorite headset is the Sennheiser EZX 60! It’s so light on my ear (less than ½ an ounce!) that I forget I’m wearing it sometimes. The earloop is extremely flexible and the way it attaches to the headset makes it easy to adjust in a hurry. The superior sound quality parallels what I’m used to with the office headset I use, the OfficeRunner. I even use Sennheiser headphones at home. What more can I say? I’m a Sennheiser user for life!

Customer Service Representative
Jenny Noyola
Customer Service Representative
Favorite Headset

Plantronics CS361N Noise-Canceling SupraPlus Binaural Wireless Headset Basic Bundle


I L.O.V.E my wireless CS361N! Super comfortable and cute. This a great over-the-head binaural headset. Comes with nice leatherette ear cushions makes wearing it all day worth while! If you become distracted easily or just love talking to people so much that you want no one to bother you, then this is the perfect headset for you! My headset keeps my ears nice and covered so that my main focus will be those on the other side of the line! Call me I will tell you all about it!

Jordan Patch, Customer Service Representative, wearing the DW Office
Jordan Patch
Customer Service Representative / Product Support
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


The OfficeRunner is THE BEST headset I have ever used. Since I wear a headset all day I need something extremely comfortable and reliable. The OfficeRunner does this and more. It’s 20% lighter than most other headsets, and it has an amazing 12 hours of talk time which is close to 35% more than other headsets. Between calls I like to be able to listen to music without disturbing my co-workers, the DW Office easily connects to my computer with the included USB cord so I can listen to Pandora or iTunes in-between calls. You won’t be disappointed!

Customer Service Representative
Chad Roberts
Customer Service Representative
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


Wow! The Freedom! The OfficeRunner is the ultimate choice if you need to be able to get away from your desk. Want a cup of coffee? No problem. Need to send a fax? Don’t sweat it! You get the freedom of walking 400 feet away from you desk while still on a call! You wouldn’t believe how much more efficient you can be with this slick little guy, it’s multitasking at its best!

Eric Schmidt, Customer Service Representative, wearing the AT&T Marathon
Eric Schmidt
Customer Service Representative / Product Support
Favorite Headset

AT&T Marathon Wireless Headset Basic Bundle


The AT&T Marathon is a very cool headset. It’s light weight, it sounds good and I can run laps around my office due to its exceptional range. The headset comes with 3 wearing styles (ear loop, headband and behind-the-neck band) so there is bound to be one style to meet everyone’s needs. The headset has an easy to access mute button which I think is great as many other headsets have mute buttons that double as a volume control, which can be awkward. Some other pro’s are a battery life of up to 9 hours to get you through the day and a range of up to 500 ft. This is our lowest priced wireless headset and it definitely does a great job.

Customer Service Representative
Lawrence Shine
Customer Service Representative
Favorite Headset

EP315 Rhapsody Convertible Noise-Canceling Headset System from Headsets.com


As the name suggests, it's light yet loaded with the features I need. The noise canceling mic ensures that I'm heard clearly and the on-the-ear design allows me to forget it's there even after hours of heavy use.

Customer Service Representative
Bren Slater
Customer Service Representative
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


The OfficeRunner is not like any other headset! I love its packaging, its slick charger base, and the fact that I can walk anywhere in the office with absolutely no worry of being “too far.” It’s also comfortable and with the Handset Lifter (ORL 12) I can answer and hang up calls away from my desk. I am even going to get one for my mother, so she can enjoy it when I call home!

Customer Service Representative
Marty Wetsch
Customer Service Representative
Favorite Headset

OfficeRunner Wireless Headset
System from Sennheiser - Basic Bundle


The OfficeRunner is far and away my favorite headset. If you are like me and you find yourself multitasking all day long, then this is the perfect headset. I can jump from a phone call to dictation software and even listen to music all from my headset. And with 12 hours of talk time I never have to charge it during a busy work day! All that coupled with the awesome futuristic look, makes this the best headset out there!


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