Customer Testimonials

“I reviewed the product, but I feel it's more important to review your customer service. The service I received from Headsets.com is by far the best customer service I've experienced in years. Honestly, I didn't know service like yours existed anymore. This was my first experience with your company. Each of my emails was answered promptly and courteously. When I wanted to order, I received a phone call and placed it within five minutes. The order arrived quickly (and with candy!) There's no where else I'd go for headset supplies. Fortunately for you, you've ruined it for all of your competitors. Now it's time for you and your amazing staff to change the world... train other companies in how to treat their customers! Nice job. Mandy Herreid”
customer image Mandy Herreid
United Health Care
Burbank, WA
“..........: Your customer service is outstanding. It is truly the most receptive and proactive that I have had the pleasure to do business with in a very long time. Also to mention, the candy is a nice touch. Headsets.com goes above and beyond GOOD customer service. Thank you.Diane B - Phoenix, AZFeel free to post this on your site. I will also send this to the CEO.”
customer image Diane Bawiec
Mc Strategies - Mosby - Elsevier
Maricopa, AZ
“Your company provides great products and great service. I especially appreciate the expedited delivery. I had an issue with a portion of the order and the replacement was even expedited. I also like that all bases were covered and each piece of the order was replaced. The Reps are always pleasant and professional.”
customer image Neil Feldbaum
Parkway Corporation
Philadelphia, PA
“I really do try to find something wrong to give feedback on but I can't! It is always so easy dealing with your company!”
customer image Connie Seger
Internal Medicine Of Norther Michigan
Petoskey, MI
“You are all awesome. I actually rave about your great customer service! Thank you for always being pleasant!!!”
customer image Maricela Andrews
Inter Valley Health Plan
Pomona, CA
“You guys are great! I love working with you and look forward to the tootsie rolls that you pack with each shipment. It's always a pleasure doing business with you! Keep up the good work!”
customer image Jessica Gavin
The Bankruptcy Center
Belleville, IL
“Your customer service reps are ALWAYS great... so refreshing ... Please keep up the quality service.”
customer image Jo Stuckey
Grangeville, ID
“Order delivered in just a few days. Website is easy to use. Tootsie rolls were a nice surprise. I wish every company stressed customer service like yours does!!!!”
customer image Debra Lynn
Siu Health Care
Springfield, IL
“You are always friendly and helpful!!”
customer image Debbie Blaser
Magic Valley Truck Brokers
Boise, ID
“Good morning! I wanted to write to your company about the wonderful service that I received from your staff at Headsets.com. I know that in today's world, we have lots of people that love to complain but never want to offer any thanks for what they received. Today, I want to change that and offer my heartfelt thanks for a job well done! When I called in last week with a problem for a headset that our company previously ordered, Patience Mitchell answered my call with a nice courteous voice. She confirmed my problem with me and helped with the necessary steps to return our product to your company. When the replacement product came to me, I was impressed with the speedy service as I received the package 1 business day earlier than she had predicted. Overall, I was highly satisfied with the service that Patience offered to me. Thank you so much for your assistance with this problem! Thank you,”
customer image Richard Gano
Robert J Matthews Company
Massillon, OH
“As always, you make it so easy for me. Every time I call I get someone who is pleasant, accommodating, and easy to work with.”
customer image Luana Penrice
Dermatology & Skin Cancer Specialist Pc
Shawnee Mission, KS
“You guys have the best customer service I've ever encountered.”
customer image Sharon Greene
Insurance Time
Bradenton, FL
“We know we've found our one and only stop shop for headsets for our company! Thank you!”
customer image Amanda Hammel
West Coast Trends
Huntington Beach, CA
“Love the quick and professional service! Now this is the lost art of customer service!”
customer image Sandra Melton
City Of Sherman
Sherman, TX
“Could not be better with customer service. Outstanding staff!”
customer image Celeste Wixom
Residence
Lafayette, CA
“Any time I call in to inquire about something with the headsets, everybody is so friendly and knowledgeable. Great customer service!”
customer image Sherry Quaas
Ron Herrman Agency
Chanhassen, MN
“The personalized service and talented people that work for Headsets.com keep me coming back!”
customer image Mary Tracy
Ethos Financial Partners
Denver, CO
“Since ive been dealing with your company I have answered this questions "I like jolly ranchers." Today I received a 5 lb bag of jolly ranchers from Troy! Talk about customer service! Your company is the best in customer service! I wish I could make the decision to buy all our headsets from you! You better believe that if an opportunity arises I'll definitely use Headsets.com!! Everyone I have spoken with on the phone has been helpful, courteous, knowledgeable and patient.”
customer image Karen Labbruzzo
Wintrust Mortgage
Lisle, IL
“Love Love Love the Office Runner. Makes it so easy to work. I feel naked when I don't have it on!”
customer image Stephanie Freeman
Tilman Richards
Corpus Christi, TX
“Headsets.com employes are always friendly and professional.”
customer image Tim Johnson
Fresenius Vascular
Glen Rock, PA
“I thought it was great with the tootsie rolls and the personalization of the stickers on the front. Great job! love the sense of humor.”
customer image Dawn Harmon
Wythe County Dss
Wytheville, VA
“You customer support was the best I have ever encountered.”
customer image Kent Reynolds
Saverlink.com
Sebastopol, CA
“I wish all companies had service like yours.”
customer image Bill Gelderman
Residence
Lawrenceville, GA
“You have the best customer service EVER!!!”
customer image Beth Williams
Berger & Green
Pittsburgh, PA
“I think y'all have the best customer service of ANY company that I have EVER dealt with!”
customer image Brenda Smith
Lifepoint, Inc.
Charleston, SC
“Honestly? I love how when I call you guys ( and this has been EVERY SINGLE TIME) the representatives voice is always so pleasant!! The first couple of times, I thought it was an automated voice until they said "how can I help you?"”
customer image Janay Wise
Dream Design Builders
San Diego, CA
“Patience was so nice! She was a pleasure to work with! Thank you so much for helping me find these ear cushions!”
customer image Katie Smith
Durham And Durham
Atlanta, GA
“The gentleman who helped me was extremely considerate and kind!”
customer image Beth Woodard
Mr. Green Lawncare
Plymouth, MI
“DJ is an asset to your company! He is very thorough and very personable. What a great rep!!!”
customer image Kat Zafirakis
New Hampshire Bar Association
Concord, NH
“Customer service here is an A++! Top of the field! I will definitely contact Headsets.com for any needs I have in the future.”
customer image Barbara Tarvin
Educators Credit Union
Waco, TX
“The advisor I spoke with was very helpful and informative. Thanks for the excellent customer service staff and how much you value the customer.”
customer image Sharon Espy
Texas Orthopedics
Austin, TX
“The rep I spoke with was so wonderful to work with. He was very prompt and knowledgeable with his calls back to me. Also he was very happy and cheerful.”
customer image Tina Jones
Summit Credit Union
Greensboro, NC
“Every one of my customer service issues have been taken care of with informative, friendly, great customer service with knowledge of what I have needed. Thank you.”
customer image Dolores Campos
Peripheral Vascular Associates
San Antonio, TX
“I am so pleased with your customer service. I am a huge fan of your headsets. They work great!”
customer image Sharon Schumacker
Jobbers Automotive Warehouse
Wichita, KS
“I'm glad I found Headsets.com. The representatives know exactly what I need and are very pleasant.”
customer image Barbara Tarvin
Educators Credit Union
Waco, TX
“The customer service is absolutely amazing !! We have never had one bad experience with Headsets.com. Thanks for all you do !!”
customer image Ali Campbell
American Family Insurance
Cincinnati, OH
“Youe trouble shooters are always extremely helpful. I Love your product!!”
customer image Betty Wolf
Universal Termite & Pest Ctrl
Hays, KS
“Teach other companies your business model! And your sense of humor! We all have to work for a living and we all need a bit of humor to survive.”
customer image Lisa Spagnuolo
Murray Schoen & Homer Inc
New Rochelle, NY
“Troy, Thanks for everything, you were awesome.  Thanks for steering me to the OfficeRunner as it is working fantastic.  I'm an IBM Support Manager, and I have to tell you how much I appreciated your extra support.  I kept thinking there was some catch, as I'm not used to ordering something online and getting all the extra service.  I've already steered some co-workers towards headsets.com.  Take care. Thomas Aaron”
customer image Thomas Aaron
Pflugerville, TX
“I love dealing with Headsets.com. Whoever answers the call "smiles" through the phone and is always helpful.”
customer image Kim Hare
The Daniel Group
Charlotte, NC
“The representative was knowledgeable, helpful, and efficient. Doesn't get any better than that!”
customer image Caroline Baum
Vineyard Haven, MA
“your staff does a great job. Always gives great customer service.”
customer image Grayson Harrop
Alohacare
Honolulu, HI
“I have been dealing and communicating with your online chat rep and she is fantastic! Prompt and professional with my inquiries. I will definitely do Business again with your company in the future.”
customer image David Kim
Asl Pharmacy
Westlake Village, CA
“Very prompt, professional service. Its much appreciated and refreshing to have such helpful, live customer service.”
customer image Mary Terhorst
West Michigan Surgical Specs
Grand Rapids, MI
“Love Headsets.com! That's why we keep reordering from them. The VersaMate is an awesome product!”
customer image Kay Harris
Cvg/national Seating Company
Vonore, TN
“I just felt it necessary to reply to this email...maybe it's because I'm going to be retiring from this company, where I have worked for 16 1/2 years, and felt compelled to write and let you all know what a great company you have going! After being here for several years as the Office Administrator, I decided that my girls at the front desk needed much better equipment than they were working with. I decided that we needed wireless headsets, so I checked with our IT department to determine what equipment would be compatible with our phones, and we researched companies to see what was available. Luckily, I found Headsets.com! I have to say that in all the years I have been an Office Admin/or Manager, I can't remember doing business with a better group of people. I just read your Pickle steps, and it's great to know that there is still a company out there who has respect for their customers. Unfortunately, there aren't enough businesses today that look at things the way you do. I had all kinds of problems when we first got our new equipment, and I remember distinctly being on the phone with your rep for almost 2 hours while he walked us through the steps to get us up and running. He called us the next day to check on us to see that everything was OK and he was so patient with us through the whole process. I have had nothing but praise for your group since that time. Johnson and Johnson has bought our company, and I can only hope they will continue to do business with you, as I know they will be 100% satisfied with whatever you do for them. Thank you for the pleasure of being a customer of Headsets.com.”
customer image Nancy De Haven
Synthes
West Chester, PA
“Your company always provides superior customer service! Best of any company I deal with personally or professionally.”
customer image Lisa Morrison
Oakland, CA
“I just received a replacement microphone piece for my "Office Runner".  I love working with my headset. Makes my job so much easier and enjoyable for me.  You have a wonderful product!!!  The other wonderful thing is your customer service!  Each and every time I call your company, I reach the most pleasant people on the other end.  The individuals I have come in contact with over the last 5 years, are always so nice and helpful.  They have obviously been trained very well in the product too, because when they explain the workings of the product even a lay person, such as myself may understand.  A big plus in my book! Thank you and I wish for continued success for everyone at Headsets.com.    ”
customer image Diane Gerber
Lasalle County Circuit Clerk
Ottawa, IL
“You guys are great! I wouldn't want to work with any other company! EVER!”
customer image Laura Namie
Farmington, MI
“You guys rock! Customer Service is important to me & I always try to be Customer oriented.”
customer image Kris Monday
Us Fish & Wildlife Service
Grand Junction, CO