Call our Headset Advisors at 1-800-HEADSETS (1-800-432-3738) Mon-Fri 6:00-4:30 Pacific Time

Customer Testimonials

When you buy a product from Headsets.com your satisfaction is our prime concern. Our motto is Customer Love, and we strive to give you the best Customer Service possible.

“You have the best customer service EVER!!!”
Beth Williams
Berger & Green
Pittsburgh, PA
“I think y'all have the best customer service of ANY company that I have EVER dealt with!”
Brenda Smith
Lifepoint, Inc.
Charleston, SC
“Every one of my 60 employees has one of your OfficeRunner headsets. We tried others years ago from other companies and replaced them all with OfficeRunner. I travel 100 days a year and I am always happy that when I call in the voices are crystal clear. That makes me feel comfortable that my customers are getting that same quality. Thanks, Headsets.com.”
Nick Topitzes
Pc/nametag, Inc.
Verona, WI
“Honestly? I love how when I call you guys ( and this has been EVERY SINGLE TIME) the representatives voice is always so pleasant!! The first couple of times, I thought it was an automated voice until they said "how can I help you?"”
Janay Wise
Dream Design Builders
San Diego, CA
“Patience was so nice! She was a pleasure to work with! Thank you so much for helping me find these ear cushions!”
Katie Smith
Durham And Durham
Atlanta, GA
“The gentleman who helped me was extremely considerate and kind!”
Beth Woodard
Mr. Green Lawncare
Plymouth, MI
“DJ is an asset to your company! He is very thorough and very personable. What a great rep!!!”
Kat Zafirakis
New Hampshire Bar Association
Concord, NH
“Customer service here is an A++! Top of the field! I will definitely contact Headsets.com for any needs I have in the future.”
Barbara Tarvin
Educators Credit Union
Waco, TX
“The advisor I spoke with was very helpful and informative. Thanks for the excellent customer service staff and how much you value the customer.”
Sharon Espy
Texas Orthopedics
Austin, TX
“The rep I spoke with was so wonderful to work with. He was very prompt and knowledgeable with his calls back to me. Also he was very happy and cheerful.”
Tina Jones
Summit Credit Union
Greensboro, NC
“Every one of my customer service issues have been taken care of with informative, friendly, great customer service with knowledge of what I have needed. Thank you.”
Dolores Campos
Peripheral Vascular Associates
San Antonio, TX
“I am so pleased with your customer service. I am a huge fan of your headsets. They work great!”
Sharon Schumacker
Jobbers Automotive Warehouse
Wichita, KS
“I'm glad I found Headsets.com. The representatives know exactly what I need and are very pleasant.”
Barbara Tarvin
Educators Credit Union
Waco, TX
“The customer service is absolutely amazing !! We have never had one bad experience with Headsets.com. Thanks for all you do !!”
Ali Campbell
American Family Insurance
Cincinnati, OH
“Youe trouble shooters are always extremely helpful. I Love your product!!”
Betty Wolf
Universal Termite & Pest Ctrl
Hays, KS
“Teach other companies your business model! And your sense of humor! We all have to work for a living and we all need a bit of humor to survive.”
Lisa Spagnuolo
Murray Schoen & Homer Inc
New Rochelle, NY
“Troy, Thanks for everything, you were awesome.† Thanks for steering me to the OfficeRunner as it is working fantastic.† I'm an IBM Support Manager, and I have to tell you how much I appreciated your extra support.† I kept thinking there was some catch, as I'm not used to ordering something online and getting all the extra service.† I've already steered some co-workers towards headsets.com.† Take care. Thomas Aaron”
Thomas Aaron

Pflugerville, TX
“I love dealing with Headsets.com. Whoever answers the call "smiles" through the phone and is always helpful.”
Kim Hare
The Daniel Group
Charlotte, NC
“The representative was knowledgeable, helpful, and efficient. Doesn't get any better than that!”
Caroline Baum

Vineyard Haven, MA
“your staff does a great job. Always gives great customer service.”
Grayson Harrop
Alohacare
Honolulu, HI
“I have been dealing and communicating with your online chat rep and she is fantastic! Prompt and professional with my inquiries. I will definitely do Business again with your company in the future.”
David Kim
Asl Pharmacy
Westlake Village, CA
“Very prompt, professional service. Its much appreciated and refreshing to have such helpful, live customer service.”
Mary Terhorst
West Michigan Surgical Specs
Grand Rapids, MI
“Love Headsets.com! That's why we keep reordering from them. The VersaMate is an awesome product!”
Kay Harris
Cvg/national Seating Company
Vonore, TN
“I just felt it necessary to reply to this email...maybe it's because I'm going to be retiring from this company, where I have worked for 16 1/2 years, and felt compelled to write and let you all know what a great company you have going! After being here for several years as the Office Administrator, I decided that my girls at the front desk needed much better equipment than they were working with. I decided that we needed wireless headsets, so I checked with our IT department to determine what equipment would be compatible with our phones, and we researched companies to see what was available. Luckily, I found Headsets.com! I have to say that in all the years I have been an Office Admin/or Manager, I can't remember doing business with a better group of people. I just read your Pickle steps, and it's great to know that there is still a company out there who has respect for their customers. Unfortunately, there aren't enough businesses today that look at things the way you do. I had all kinds of problems when we first got our new equipment, and I remember distinctly being on the phone with your rep for almost 2 hours while he walked us through the steps to get us up and running. He called us the next day to check on us to see that everything was OK and he was so patient with us through the whole process. I have had nothing but praise for your group since that time. Johnson and Johnson has bought our company, and I can only hope they will continue to do business with you, as I know they will be 100% satisfied with whatever you do for them. Thank you for the pleasure of being a customer of Headsets.com.”
Nancy De Haven
Synthes
West Chester, PA
“Your company always provides superior customer service! Best of any company I deal with personally or professionally.”
Lisa Morrison

Oakland, CA
“I just received a replacement microphone piece for my "Office Runner".† I love working with my headset. Makes my job so much easier and enjoyable for me.† You have a wonderful product!!!† The other wonderful thing is your customer service!† Each and every time I call your company, I reach the most pleasant people on the other end.† The individuals I have come in contact with over the last 5 years, are always so nice and helpful.† They have obviously been trained very well in the product too, because when they explain the workings of the product†even a lay person, such as myself may understand.† A big plus in my book! Thank you and I wish for continued success for everyone at Headsets.com. † †”
Diane Gerber
Lasalle County Circuit Clerk
Ottawa, IL
“You guys are great! I wouldn't want to work with any other company! EVER!”
Laura Namie

Farmington, MI
“You guys rock! Customer Service is important to me & I always try to be Customer oriented.”
Kris Monday
Us Fish & Wildlife Service
Grand Junction, CO
“The advisor was very nice. I love the fact that I can speak with a person and not have to go through tons of prompts to get a live person.”
Shari Daniels
Hawkeye Partners
Austin, TX
“This was the best customer service experience I have ever encountered!”
Mike Leto
Grundfos Pump Corp
Olathe, KS
“I've been hooked on Headsets.com since my the day I received my first headset. Now I wouldn't dream of running my office without one!”
Jean Myer
J.p. Meyer Trucking
Golden, CO
“The advisor was very helpful and went over and beyond to help me and get our issues resolved. Thank you again!”
Stephany Pobrislo
Pobrislo Insurance Group
Englewood, CO
“You guys are awesome! You answer promptly and your customer service is consistently fantastic. Thank you!”
Carolyn Pepe
Tippens Zurosky L.l.p.
Charlotte, NC
“There are only a few place I have done business with that have WOWED me, taken so good of care of me, been so patient with me, helped me feel amazing about my purchase as well as you family/team has at Headsets.com. Seriously one of those companies I am compairing you to is Disneyland! My experience with Headsets.com is like the Disneyland of headsets. All of the follow up, follow through, all of the little touches of love and care. I promote you to other business owners to learn invaluable lessons of sales, marketing and customer astonishment. They need to buy from you just for the experience alone whether they need a headset or not! The CEO's messages and content rock! And it shows through all of the staff! They reflect off each other nothing less than greatness! Peace out! And I hope to do more business with you soon!”
Josh Bailey
Ontop Digital Llc
Queen Creek, AZ
“I feel like a broken record saying this, but your customer service sets a high benchmark that all others should strive for!”
Debbie Elsen
Gsv Asset Management
Redwood City, CA
“Thanks! I wish all of our vendors were as amazing as you guys! You have the best customer service ever! We really appreciate you!”
Cindy Taylor
Roxborough Water & Sand
Littleton, CO
“You have the most excellent customer service of any company I have ever worked with.”
Lori Amos
Gregg Greven Associates
Terre Haute, IN
“The advisor was great! She was very knowledgeable about product and made an excellent recommendation with a longer warranty!”
Nate Werner
Werner Partners
Mesa, AZ
“Great customer service! The advisor noticed my order was not complete and he called to inquire about my need and recommended a different headset that would work better with my hearing aid.”
Jan Duckworth
The Clm Group Inc.
Beaverton, OR
“Your customer service people are the best! Keep up your great work and the great training your advisors have received.”
Bobbi Callahan
The Winchester Star
Winchester, VA
“You guys are amazing! Your service is quick and efficient. Thank you for everything!”
Haley Dusseau
West Idaho Orthopedics
Meridian, ID
“I love the enthusiasm and friendly way your reps answer the phone! I wish more companies would adopt that.”
Malori Baker
Batzner Pest Management Inc
New Berlin, WI
“I am thrilled with the headset, but more thrilled with the outstanding customer service! - Thank you all!”
Robin Estee
Lee Police Department
Lee, NH
“I love your company! It's rare these days to receive great customer service, especially on the phones but your company has really gone above and beyond for me. Ordering is easy. Everyone I have spoken with is extremely knowledgeable and friendly. You have provided me with an excellent headset, you have replaced the parts, you have made returns/exchanges easy, you have a fantastic company! I wish everyone had this great of customer service. Pat yourselves on the back.”
Sherri Schmitt
Bogle Vineyards
Clarksburg, CA
“The process was very easy. The headset advisor was great! I've never ordered a replacement of anything that was this east and fast. Headsets.com has a great team!”
Sharon Mckey
Oneok Gas Transportation
Shawnee, OK
“I love the personal touch of the photo of the customer service rep we dealt with. The rep was friendly yet a real professional.”
Pauline Pirrone
Four Seasons Financial Group
Marlton, NJ
“I would like to commend you and your company on the excellent customer service you have.† I have been a headsets user for about 10 years and have always received excellent services when I need them.† Your people are well trained, courteous and knowledgeable in the product you sell.† In America today, that is a compliment and it is a pleasure to do business with you.† As long as I have a headset, it will be nothing but from your company.† Also, I was surprised when I opened my new battery to find tootsie roles, a favorite of course.† As a sales person, time sometimes does not allow for proper eating.† I had missed any kind of breakfast and they were welcomed as a substitute.†† Thank you for being a great company and please commend your people for the job they are doing.”
John Taggart
Taggart Insurance
Bath, NY
“Great service from beginning to end. I appreciate the EXTRA touches- heart sticker on the box and Tootsie Rolls.”
Kristin Behling
Aeis
San Mateo, CA
“We are a hugely Customer service oriented company, and it makes me really appreciate the service I get from Headsets.com. There's a good reason I've been ordering since 2005.”
Rachel Mittler
Swagelok Northern California
Fremont, CA
“Without exception, each time, each customer service person I speak with is FABULOUS Ė always extremely helpful, solves my problem and is UNBELIEVABLY CHEERFUL!† I canít say enough about your training program!† Keep up the great work. I have spoken with three customer service people recently -- setting up the Sennheiser to work w/o the hookswitch cable, then setting it up to work with the hookswitch cable we ordered, another person to help with a different headset that just wasnít working.†”
Marilyn Miller
Upton Hatfield Llp
Concord, NH