Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here.

“Having a headset at work has made my life 100 times easier. I am able to actually go into another room and get some work done without having to run to the phone to pick it up and I can answer it from wherever I am. I am hands free and loving it!Thank you!”
customer image Destiny Jensen
Vegas Weddings
Las Vegas, NV
“I have been blessed with having a cordless headset since Nov 2006. In December 2014 it was time to order a newer model. Both experiences with Headsets.com have been outstanding! From the ordering process to help setting the unit up on different phone systems, they never let you down  I have helped many other co-workers with small issues such as battery replacements or resetting their communication from the headset to the phone with assistance from their staff. They are always a delight to talk to and find a solution quickly without frustrations. Recommending Headsets to anyone is done with a smile!”
customer image Cherrie Miller
First State Bank Mortgage
Shawnee Mission, KS
“Every experience with your company over the past few years has been wonderful! The staff are all extremely courteous, knowledgeable and go the extra mile. Your customer service is outstanding, and I will never explore another company for my headset needs! The ear hook with wireless product that I use 40 hours a week has saved my arthritic and fybromyalgia-ridden neck. It is comfortable, and I simply could not do what I do on a daily basis without your product. Kudos!! Oh, and the tootsie rolls with each order, what an added bonus!!”
customer image Amy Daihl
Nationwide Insurance
Shippensburg, PA
“I just wanted to drop you a quick note. I'm having to return a handset lifter, only because I don't need it. I've never had any problems with any products we've ordered from you. Furthermore, I've always had superior customer service from all of your reps, especially Rebecca. She has always been quick to respond to all of my questions and orders. She makes it a pleasure to do business with you. Kudos to all of you!  Thanks!”
customer image Benjamin Simmons
Parrish Contruction Group
Perry, GA
“The service is astonishing, I'm a lifetime customer. I set demo appointments in 8 time zones, 15 hours a day, on-call 7 days a week. I combo the T10 and Chattaway with a digital Comcast line and its rock solid, radio voice guaranteed. Headsets.com has always been consistent, works with me when a unit is defective and thanks to them I've booked 1,489 appointments in 28 months. I'd buy a car from Headsets.com!”
customer image John Dubock
Residence
Salt Lake City, UT
“I had an AWESOME customer service experience today and your young sales person Jena is the following things: Courteous, professional, happy, convincing, knowledgeable, bubbly, happy, and AWESOME! So thank you for hiring people like Jena. If you ever let her go, I will employ her in a SECOND! It’s very hard to find a DIAMOND out there, you have one!”
customer image Steve Muchnick
Sgi Finance
Sarasota, FL
“Thank you for a no nonsense thanks from Headsets.com. It was like no other that I’ve received but I found it informative, slightly on the lighter side and had some great tid-bits of just nice to know information. The number 2 shipper of Tootsie Rolls huh? I will say that no one else does anything similar and it does make Headsets.com one of a kind not only in product but service as well. Thank you for not wasting my time sending me “Happy Holidays” with a bunch of bogus feel good “stuff” in it. Your message was worth the read. We aren’t a big client but when we need a headset its Headsets.com that we order from.”
customer image Chris Mulvey
Texas Partners Federal Credit Union
Killeen, TX
“I just wanted to say thanks. We placed our first order with you all and you guys upgraded our order being first time customers. We really appreciated that. Also, putting Tootsie Rolls in the box was a fun touch. We got a giggle out of it. Just wanted to say thanks again. We are enjoying our new headsets! Hope you guys had a great holiday!”
customer image Chris Vizzini
Taylormadersi.com
Woodstock, GA
“Merry Christmas !!!”
customer image Gary Derber
Wi Tubing Inc
Omro, WI
“I’m hustling with my OfficeRunner headset!  I love Headsets.com!”
customer image Ed Cox
Cox Law Firm
Bedford, TX
“Love my Headset! ”
customer image Katie Withee
Mcmp
Grand Prairie, TX
“YOU GUYS ARE AWESOME!”
customer image Michael Harvey
Tuel Automation
Longview, TX
“Merry Christmas from MTM Recognition Corporation - where we're making meaningful moments memorable all year long!”
customer image Nancy Harkey
Mtm Recognition Corporation
Oklahoma City, OK
“Headsets making our jobs easier here at LCL Beauty!  Thanks and wishing you and your staff a Merry Christmas and a Wonderful New Year!”
customer image Debbie Webb
Inkbed Inc.
Everett, WA
“Erica loves the headset! Happy Holidays!”
customer image Stacy Magnuson
Advanced Family Dental
Albert Lea, MN
“Here’s me multi tasking!”
customer image Paula Shaffer
City Of Lake Jackson
Lake Jackson, TX
“You can see mine needs a bit of help staying together (Scotch Tape), maybe you can send me a replacement for Christmas....LOL”
customer image Troy Jantz
Goods Millwork
Versailles, MO
“You guys really are the best! Everytime I need something (even if it’s just tootsie rolls) you are right there for me!  Thank you!!!!!”
customer image Sharon Rayl
Insurance Time Of Bradenton
Bradenton, FL
“I love my headset from Headsets.com! No more aching neck when talking on the phone at work! I've also convinced 2 co-workers recently to purchase them (from Headsets.com of course!) as well! They love them too!”
customer image Kelly Clark
Comrex
Devens, MA
“I love my headset and have referred 6 colleagues hear at Delta airlines who bought from you and they love them too....thanks a million and happy holidays”
customer image Marti Pfutzenreuter
Residence
Virginia, MN
“I had an issue with the volume on the original headset I ordered, and Jena Estoque helped me out immediately and recommended the OfficeRunner Wireless headset. She swore by it, and I have had zero issues with it so far. She suggested the headset lifter, and after taking care of some billing updates with Jeff Martin (who was a tremendous help), we ended up placing an order for the handset lifter. Once it arrived, I called and spoke with a Dan (was unable to catch the last name) to help me set it up properly. He did an outstanding job making sure everything was set before he let me off the line. I had an outstanding experience with all 3 of these employees, and I am very pleased with both products that I have received.”
customer image Daniel Adams
Dunham's Sports
Troy, MI
“I can't remember the last time I used my telephone's handset!”
customer image Tony Goodrow
Better Impact Inc
Hamilton, ON
“Have been using your sets for many years and customer service dept. is outstanding.”
customer image Floyd Collins
Collins Financial Services Ltd
Saskatoon, SK
“I have been wearing this headset since 2007!! Other than a couple of battery replacements it's still going strong!!! I recommend 1 800 headsets regularly. Best on the market, thank you for making a great product!!! And the tootsie rolls are pretty awesome too :)”
customer image Mary Commodore
Dr. Pike
Peterborough, ON
“I love my headset! Saves me a lot if time with all the hats I wear in the office.”
customer image Lona Ferrari
Arroyo Plumbing Inc
Arcadia, CA
“Now that is a money making call . Multitasking to boot.”
customer image Mark Beck
Zenith Cutter
Loves Park, IL
“”
customer image John Mcgill
Realtysouth
Birmingham, AL
“I’ve order another headset for my office and we love it. It’s a great way to move around the office when having to work in the filing cabinets.”
customer image Clarice Jenkins
Washington University Olin Library
Saint Louis, MO
“Love my headset!!!”
customer image Scott Silbert
New York, NY
“You're awesome! Excellent customer service from Headsets.com, including fast delivery. The Sennheiser headset is comfortable, light , easy to adjust, and very clear when talking to our patients!”
customer image Karenmae Flores
Fremont Hearing Aid Center
Fremont, CA
“I just want to let you know that your headset advisor, Ryan Guillen, was very helpful with me today and also with one of my associates a few weeks ago. Also, last week I used your online support for a different issue and the woman that helped me was also wonderful. I wish that every company that I deal with was as great as yours!”
customer image Krystal Nichols
Personal Court Reporters
Van Nuys, CA
“I can’t work without it.”
customer image Stan Taylor
Cbv Collection Services Ltd
Calgary, AB
“I received my Sennheiser headset as a gift from a friend. It was very easy to set it up as a headset for my Cisco phone and also setup to use for video conferencing on my computer! It is extremely clear on both sides of the conversation! People ask if I have a new phone because it sounds so great! It is also great to be able to walk around without any loss of signal or quality.”
customer image Vito Legrottaglie
Wayside Technology
Shrewsbury, NJ
“I want you to know that you have a first-class operation for your customer support team. My first call was just to checkout my headset call quality, and the CSR helped me make some minor adjustments so I had the best sound quality. My next call was to learn how to pair a second headset for training purposes. Today I called to get a replacement for the defective base and this was handled without a fuss. In every instance that I have called Headsets.com I have been treated politely by people that know the product and seem to like their job. Wait times are short and getting through to a real person without navigating a phone tree was refreshing. You have a great balance of products and the people to back them. Headsets.com will be my first choice for headsets, and I will highly recommend your company to others.”
customer image Dirk Howard
Majestic Mountain Sage
Logan, UT
“Always great doing business with you all! Great Company and consistently great customer service! Thanks for being good to Northwestern Benefit and shipping fast!”
customer image Lenzee Gillette
Northwestern Benefit Corp. Of Ga
Atlanta, GA
“Our OfficeRunners work great! We have 9 already in our office! Thanks :)”
customer image Amanda Day
Marc Nelson Oil Products Inc
Salem, OR
“I wish that I had known about the availability of headsets early. I am a pharmacist and my neck and shoulders are ruined from years of not wearing a head set. We were told that there were no headsets available because of privacy issues. I finally pushed the issue and sure enough, they had headsets. If you are looking for a large need you will find one in retail pharmacy. thanks for your products and great service.”
customer image Kate Poulos
Walgreens
Murphysboro, IL
“Perfect - Dan was great!”
customer image Niall Omalley
Etraining
Plainfield, IL
“I just received my wireless headset and I love it!  I work at Northern Illinois University in the College of Education and receive many many calls from our students. Trying to balance the phone and make appointments was really taking a toll on my neck.  Brenda Jones has the headset and was kind enough to order a headset for me, and it has changed my life!”
customer image Peggy Williams
Northern Illinois University
De Kalb, IL
“Thank you! You’ve got your customer service down, the last 2 times I’ve called the ladies that help me did a fantastic job! I’m a very satisfied customer!”
customer image Mary Vandehey
Century Dental
Hillsboro, OR
“I wanted to let you all know you have amazing staff! Anytime I have an issue with my headset, your employees are always so patient and very knowledgeable. I just got off the phone with Lawrence Shine from the Product Support Team (I believe in San Francisco). I was frustrated as to why my headset wasn’t working and all that needed to be done was to switch a couple wires around and push a couple buttons. I am very happy now that I can assist members with ease!”
customer image Joline Wilson
Sandia Area Federal Credit Union
Kirtland Afb, NM
“Phone Rep Josh was very helpful and professional.”
customer image Brian Jones
Remax Bay To Bay
Tampa, FL
“Great product! I'm very happy with my new headset. Thanks!”
customer image Liliana Puig Barreda
Glen Burnie, MD
“I have been a customer for 12 years. Service is great! Batteries have been replaced, orders have been placed and received quickly. Love the tootsie rolls.”
customer image Nancy Mandat
Joye Law Firm
Charleston, SC
“Your company is awesome. I truly appreciate your Customer service. You have great suggestions and are so willing to help me out when needed. Thank you!”
customer image Patty Dehaan
City Of Salem
Salem, OR
“When I arrived at work yesterday I was angry because it appeared that my 7 month old headset would not hold a charge. I called your customer service and was hoping your staff could give me some guidance. Ashley walked me through dissecting my earpiece to get to my battery so we could attempt to reset the battery by unplugging it. She called me back after an hour and was surprised the headset was not fully charged. She told me your team would be sending me a new battery. I was blown away by this. If this is the standard for your service you will always have my business, and I won't allow a person to talk to me about buying a headset without mentioning your company. Thanks to Ashley and your company leadership.”
customer image Todd Bramson
Madison, WI
“I purchased an OfficeRunner and can't rave enough about how happy I am with it, the performance, sound quality, and speaking to and hearing clients. Peter, one of your agents, helped me determine which headset would be appropriate based on my unique needs working from a home office setup. Thoroughly professional from start to finish, I would recommend Headsets.com 1000 times over!!”
customer image Anthony Herrington
Huntington Station, NY
“Just wanted to let you know, I (or my employees) have bought 3 office runners for our company over the past few years and have had both great customer service and love the product. I recently had a problem with one of my office runners and product support couldn’t fix it and decided to give me another one to replace it. Again, you have great customer service and back your product; therefore, I would highly recommend your company to others. Thanks, Dale”
customer image Dale Banda
Jd Wesson And Assoc
Petaluma, CA
“I am grateful you folks are still around. Your Tootsie Rolls program conveys a personal touch and I feel it’s very classy.   My many thanks to you for being there in time of need. Wishing you, your staff and families a very Merry Christmas and a Healthy New Year.”
customer image Blaise Ragusa
Greater Rochester Internal Medicine
Rochester, NY
“I love your company! I have been using you guys for years. The biggest reason is because you simply have the best customer service I have ever encountered in any industry. Someone needs to do a case study on how you have accomplished it. Smart business owners should strive to emulate what you have done in regards to customer service. Thanks for providing the breath of fresh air!”
customer image Jack Holley
Black Market Racing
Phoenix, AZ