Call our Headset Advisors at 1-800-HEADSETS (1-800-432-3738) Mon-Fri 6:00-4:30 Pacific Time

Customer Testimonials

“You guys are awesome! You answer promptly and your customer service is consistently fantastic. Thank you!”
Carolyn Pepe
Tippens Zurosky L.l.p.
Charlotte, NC
“There are only a few place I have done business with that have WOWED me, taken so good of care of me, been so patient with me, helped me feel amazing about my purchase as well as you family/team has at Headsets.com. Seriously one of those companies I am compairing you to is Disneyland! My experience with Headsets.com is like the Disneyland of headsets. All of the follow up, follow through, all of the little touches of love and care. I promote you to other business owners to learn invaluable lessons of sales, marketing and customer astonishment. They need to buy from you just for the experience alone whether they need a headset or not! The CEO's messages and content rock! And it shows through all of the staff! They reflect off each other nothing less than greatness! Peace out! And I hope to do more business with you soon!”
Josh Bailey
Ontop Digital Llc
Queen Creek, AZ
“I feel like a broken record saying this, but your customer service sets a high benchmark that all others should strive for!”
Debbie Elsen
Gsv Asset Management
Redwood City, CA
“Thanks! I wish all of our vendors were as amazing as you guys! You have the best customer service ever! We really appreciate you!”
Cindy Taylor
Roxborough Water & Sand
Littleton, CO
“You have the most excellent customer service of any company I have ever worked with.”
Lori Amos
Gregg Greven Associates
Terre Haute, IN
“The advisor was great! She was very knowledgeable about product and made an excellent recommendation with a longer warranty!”
Nate Werner
Werner Partners
Mesa, AZ
“Great customer service! The advisor noticed my order was not complete and he called to inquire about my need and recommended a different headset that would work better with my hearing aid.”
Jan Duckworth
The Clm Group Inc.
Beaverton, OR
“Your customer service people are the best! Keep up your great work and the great training your advisors have received.”
Bobbi Callahan
The Winchester Star
Winchester, VA
“You guys are amazing! Your service is quick and efficient. Thank you for everything!”
Haley Dusseau
West Idaho Orthopedics
Meridian, ID
“I love the enthusiasm and friendly way your reps answer the phone! I wish more companies would adopt that.”
Malori Baker
Batzner Pest Management Inc
New Berlin, WI
“I am thrilled with the headset, but more thrilled with the outstanding customer service! - Thank you all!”
Robin Estee
Lee Police Department
Lee, NH
“I love your company! It's rare these days to receive great customer service, especially on the phones but your company has really gone above and beyond for me. Ordering is easy. Everyone I have spoken with is extremely knowledgeable and friendly. You have provided me with an excellent headset, you have replaced the parts, you have made returns/exchanges easy, you have a fantastic company! I wish everyone had this great of customer service. Pat yourselves on the back.”
Sherri Schmitt
Bogle Vineyards
Clarksburg, CA
“The process was very easy. The headset advisor was great! I've never ordered a replacement of anything that was this east and fast. Headsets.com has a great team!”
Sharon Mckey
Oneok Gas Transportation
Shawnee, OK
“I love the personal touch of the photo of the customer service rep we dealt with. The rep was friendly yet a real professional.”
Pauline Pirrone
Four Seasons Financial Group
Marlton, NJ
“I would like to commend you and your company on the excellent customer service you have.† I have been a headsets user for about 10 years and have always received excellent services when I need them.† Your people are well trained, courteous and knowledgeable in the product you sell.† In America today, that is a compliment and it is a pleasure to do business with you.† As long as I have a headset, it will be nothing but from your company.† Also, I was surprised when I opened my new battery to find tootsie roles, a favorite of course.† As a sales person, time sometimes does not allow for proper eating.† I had missed any kind of breakfast and they were welcomed as a substitute.†† Thank you for being a great company and please commend your people for the job they are doing.”
John Taggart
Taggart Insurance
Bath, NY
“Great service from beginning to end. I appreciate the EXTRA touches- heart sticker on the box and Tootsie Rolls.”
Kristin Behling
Aeis
San Mateo, CA
“We are a hugely Customer service oriented company, and it makes me really appreciate the service I get from Headsets.com. There's a good reason I've been ordering since 2005.”
Rachel Mittler
Swagelok Northern California
Fremont, CA
“Without exception, each time, each customer service person I speak with is FABULOUS Ė always extremely helpful, solves my problem and is UNBELIEVABLY CHEERFUL!† I canít say enough about your training program!† Keep up the great work. I have spoken with three customer service people recently -- setting up the Sennheiser to work w/o the hookswitch cable, then setting it up to work with the hookswitch cable we ordered, another person to help with a different headset that just wasnít working.†”
Marilyn Miller
Upton Hatfield Llp
Concord, NH
“I was told I would get the new battery on Thursday, 4/17. I got it today, 4/15! We just talked yesterday! Great service!”
Ezdy Jachetta
Shellie Edwards Dds Inc
El Dorado Hills, CA
“Quick delivery and the exact product I was looking for. Keep up the good work.”
Charlotte Holmes
Ucsc
Santa Cruz, CA
“Great service. The online chat service is super.”
Merritt Duffy
Bb Miller & Co
Elizabeth, NJ
“Service was fast and followup was even faster. Thanks!”
Katie Smith
The Wilber Lane Law Firm
Bloomington, IL
“Thanks for always being so helpful!”
Martha Baldwin
Capital Associated Industries
Raleigh, NC
“Our IT department orders our headsets. I have had the GN9150 since 2005. Great product. Love it!!”
Irma Babcock
City Of Encinitas
Encinitas, CA
“I wish I could buy everything from you! You are the best!”
Dina Collins
Cornerstone Insurance Services
Folsom, CA
“I've already told co-workers about the headsets and they have made purchases; especially our tunnel operators.”
Kathleen Yoda

Honolulu, HI
“Continue doing what you are doing. Every time that I have had to call it has been positive. I am always expecting the worse news, but so far there has always been a fix. Yeah!”
Cindy Herzog
Storehouse Of Religious Goods
Austin, TX
“Headsets.com has the Best Customer Service that I've ever dealt with and I deal with a lot of them. A+++ in my book!”
Teresa Alderson
Tabor Dental Associates
Hendersonville, TN
“Always a great customer service experience.”
Doug Johnson
Valor Partners
Roanoke, VA
“I wish other CSRs could be trained to be as courteous as the two I have dealt with.”
Elisabeth Miller
Rok Systems Llc
Belmont, MI
“Ashley was extremely courteous and knowledgeable about the product. Always a pleasure to with reps!”
Suzanne Smith
Surry County Tax Department
Dobson, NC
“We love the friendliness of your CSRs - Thank you! It's great that they are proficient with their tools to bring up account info so quickly.”
Gina Kaiu
Bervar & Jones
Honolulu, HI
“Love the friendliness of your people & practices”
Patti White
Cypress Fairbanks Womens Clinic
Houston, TX
“You guys are always fantastic! When I move to San Francisco, I am going to come work with you!”
Simon Griffith
La Jolla Pediatrics
San Diego, CA
“Staff is very pleasant and helpful. Annie really went out of her way and took her time to help me.”
Natalie Coffeen
Dr. Carroll
Yuma, AZ
“Miranda was able to set her headset up herself. She said the instructions were very easy to follow!”
Theresa Miller
Taxquest
Norfolk, NE
“Service is great! Received my order in 1 day! Wow!”
Barbara Miller
North Georgia Regional Collection Agency
Dalton, GA
“Your employees have the best customer service skills I've ever encountered.”
Deborah De Veaux
Puget Sound Orthopedics
Tacoma, WA
“We Just wanted to thank you for your quick service. Your customer service rep. (Patience Mitchell ) was very helpful. The lifter works great, and I enjoyed the tootsie rolls. The defective lifter has been returned, and should arrive soon. Thank you again for your service.”
Rindy Faust
A.e. Stone Inc
Egg Harbor Township, NJ
“I am impressed with your company's customer service approach- very good!!”
Alec Neider
Sodexo
Liverpool, NY
“You guys are the BEST! Every time and each person I talk to is cheerful and helpful. Great team! Best customer service ever!!”
Trudi Valdivia
Rw2 Enterprises Llc
Boca Raton, FL
“As always, the team at Headsets.com have provided perfect customer service. Something as simple, but necessary to our business, is always an easy execution. Top notch service.”
Josh Miller
West Coast Trends Inc.
Huntington Beach, CA
“Thank you for your outstanding service. Great company to work with.”
Paul Manke
Pc Marketing
Ridgefield, NJ
“Couldn't be better. Service has always been helpful. Everyone is very nice, orders go out quickly.”
Barbara Isley
J. Mann Inc.
Novato, CA
“I just got it set up on Saturday and had a few hours of calling, road trip up to a family reunion North of Salt Lake on Monday, got situated Tuesday and started calls Wednesday. †I was able to make sales calls and consulting calls on all 3 levels, outside on the balcony looking at snowy mountains surrounding me and was able to mute, take and end calls super quick... I am able to dial super fast, dialed in to some meetings on skype, one on google hangout and it switches super fast thanks to the base tech and the switch cord. †I will for sure do some reviews with the links you supplied. †I can do photos and video for youtube or facebook if you like just let me know.”
Josh Bailey
Ontop Digital Llc
Queen Creek, AZ
“Lawrence Shine is great!”
Larry Stein

Hendersonville, NC
“Great customer service.”
Larry Stein

Hendersonville, NC
“We appreciate the help of your staff and the hard work they do to resolve our issues.”
Vanessa Montalvo
Allstate
Houston, TX
“You guys/gals are always the best! Thank you!”
Debbie Elsen
Gsv Asset Management
Redwood City, CA
“Thank you, Ashley, for your time and attention and capability today. I especially appreciate you taking the time to get briefed on all my equipment and all my problems.”
Stefan Levy
Strategic Interlinks
Cary, IL