Call our Headset Advisors at 1-800-HEADSETS (1-800-432-3738) Mon-Fri 6:00-4:30 Pacific Time

Customer Testimonials

“I just felt it necessary to reply to this email...maybe it's because I'm going to be retiring from this company, where I have worked for 16 1/2 years, and felt compelled to write and let you all know what a great company you have going! After being here for several years as the Office Administrator, I decided that my girls at the front desk needed much better equipment than they were working with. I decided that we needed wireless headsets, so I checked with our IT department to determine what equipment would be compatible with our phones, and we researched companies to see what was available. Luckily, I found Headsets.com! I have to say that in all the years I have been an Office Admin/or Manager, I can't remember doing business with a better group of people. I just read your Pickle steps, and it's great to know that there is still a company out there who has respect for their customers. Unfortunately, there aren't enough businesses today that look at things the way you do. I had all kinds of problems when we first got our new equipment, and I remember distinctly being on the phone with your rep for almost 2 hours while he walked us through the steps to get us up and running. He called us the next day to check on us to see that everything was OK and he was so patient with us through the whole process. I have had nothing but praise for your group since that time. Johnson and Johnson has bought our company, and I can only hope they will continue to do business with you, as I know they will be 100% satisfied with whatever you do for them. Thank you for the pleasure of being a customer of Headsets.com.”
customer image Nancy De Haven
Synthes
West Chester, PA
“Your company always provides superior customer service! Best of any company I deal with personally or professionally.”
customer image Lisa Morrison
Oakland, CA
“I just received a replacement microphone piece for my "Office Runner".† I love working with my headset. Makes my job so much easier and enjoyable for me.† You have a wonderful product!!!† The other wonderful thing is your customer service!† Each and every time I call your company, I reach the most pleasant people on the other end.† The individuals I have come in contact with over the last 5 years, are always so nice and helpful.† They have obviously been trained very well in the product too, because when they explain the workings of the product†even a lay person, such as myself may understand.† A big plus in my book! Thank you and I wish for continued success for everyone at Headsets.com. † †”
customer image Diane Gerber
Lasalle County Circuit Clerk
Ottawa, IL
“You guys are great! I wouldn't want to work with any other company! EVER!”
customer image Laura Namie
Farmington, MI
“You guys rock! Customer Service is important to me & I always try to be Customer oriented.”
customer image Kris Monday
Us Fish & Wildlife Service
Grand Junction, CO
“The advisor was very nice. I love the fact that I can speak with a person and not have to go through tons of prompts to get a live person.”
customer image Shari Daniels
Hawkeye Partners
Austin, TX
“This was the best customer service experience I have ever encountered!”
customer image Mike Leto
Grundfos Pump Corp
Olathe, KS
“I've been hooked on Headsets.com since my the day I received my first headset. Now I wouldn't dream of running my office without one!”
customer image Jean Myer
J.p. Meyer Trucking
Golden, CO
“The advisor was very helpful and went over and beyond to help me and get our issues resolved. Thank you again!”
customer image Stephany Pobrislo
Pobrislo Insurance Group
Englewood, CO
“You guys are awesome! You answer promptly and your customer service is consistently fantastic. Thank you!”
customer image Carolyn Pepe
Tippens Zurosky L.l.p.
Charlotte, NC
“There are only a few place I have done business with that have WOWED me, taken so good of care of me, been so patient with me, helped me feel amazing about my purchase as well as you family/team has at Headsets.com. Seriously one of those companies I am compairing you to is Disneyland! My experience with Headsets.com is like the Disneyland of headsets. All of the follow up, follow through, all of the little touches of love and care. I promote you to other business owners to learn invaluable lessons of sales, marketing and customer astonishment. They need to buy from you just for the experience alone whether they need a headset or not! The CEO's messages and content rock! And it shows through all of the staff! They reflect off each other nothing less than greatness! Peace out! And I hope to do more business with you soon!”
customer image Josh Bailey
Ontop Digital Llc
Queen Creek, AZ
“I feel like a broken record saying this, but your customer service sets a high benchmark that all others should strive for!”
customer image Debbie Elsen
Gsv Asset Management
Redwood City, CA
“Thanks! I wish all of our vendors were as amazing as you guys! You have the best customer service ever! We really appreciate you!”
customer image Cindy Taylor
Roxborough Water & Sand
Littleton, CO
“You have the most excellent customer service of any company I have ever worked with.”
customer image Lori Amos
Gregg Greven Associates
Terre Haute, IN
“The advisor was great! She was very knowledgeable about product and made an excellent recommendation with a longer warranty!”
customer image Nate Werner
Werner Partners
Mesa, AZ
“Great customer service! The advisor noticed my order was not complete and he called to inquire about my need and recommended a different headset that would work better with my hearing aid.”
customer image Jan Duckworth
The Clm Group Inc.
Beaverton, OR
“Your customer service people are the best! Keep up your great work and the great training your advisors have received.”
customer image Bobbi Callahan
The Winchester Star
Winchester, VA
“You guys are amazing! Your service is quick and efficient. Thank you for everything!”
customer image Haley Dusseau
West Idaho Orthopedics
Meridian, ID
“I love the enthusiasm and friendly way your reps answer the phone! I wish more companies would adopt that.”
customer image Malori Baker
Batzner Pest Management Inc
New Berlin, WI
“I am thrilled with the headset, but more thrilled with the outstanding customer service! - Thank you all!”
customer image Robin Estee
Lee Police Department
Lee, NH
“I love your company! It's rare these days to receive great customer service, especially on the phones but your company has really gone above and beyond for me. Ordering is easy. Everyone I have spoken with is extremely knowledgeable and friendly. You have provided me with an excellent headset, you have replaced the parts, you have made returns/exchanges easy, you have a fantastic company! I wish everyone had this great of customer service. Pat yourselves on the back.”
customer image Sherri Schmitt
Bogle Vineyards
Clarksburg, CA
“The process was very easy. The headset advisor was great! I've never ordered a replacement of anything that was this east and fast. Headsets.com has a great team!”
customer image Sharon Mckey
Oneok Gas Transportation
Shawnee, OK
“I love the personal touch of the photo of the customer service rep we dealt with. The rep was friendly yet a real professional.”
customer image Pauline Pirrone
Four Seasons Financial Group
Marlton, NJ
“I would like to commend you and your company on the excellent customer service you have.† I have been a headsets user for about 10 years and have always received excellent services when I need them.† Your people are well trained, courteous and knowledgeable in the product you sell.† In America today, that is a compliment and it is a pleasure to do business with you.† As long as I have a headset, it will be nothing but from your company.† Also, I was surprised when I opened my new battery to find tootsie roles, a favorite of course.† As a sales person, time sometimes does not allow for proper eating.† I had missed any kind of breakfast and they were welcomed as a substitute.†† Thank you for being a great company and please commend your people for the job they are doing.”
customer image John Taggart
Taggart Insurance
Bath, NY
“Great service from beginning to end. I appreciate the EXTRA touches- heart sticker on the box and Tootsie Rolls.”
customer image Kristin Behling
Aeis
San Mateo, CA
“We are a hugely Customer service oriented company, and it makes me really appreciate the service I get from Headsets.com. There's a good reason I've been ordering since 2005.”
customer image Rachel Mittler
Swagelok Northern California
Fremont, CA
“Without exception, each time, each customer service person I speak with is FABULOUS Ė always extremely helpful, solves my problem and is UNBELIEVABLY CHEERFUL!† I canít say enough about your training program!† Keep up the great work. I have spoken with three customer service people recently -- setting up the Sennheiser to work w/o the hookswitch cable, then setting it up to work with the hookswitch cable we ordered, another person to help with a different headset that just wasnít working.†”
customer image Marilyn Miller
Upton Hatfield Llp
Concord, NH
“I was told I would get the new battery on Thursday, 4/17. I got it today, 4/15! We just talked yesterday! Great service!”
customer image Ezdy Jachetta
Shellie Edwards Dds Inc
El Dorado Hills, CA
“Quick delivery and the exact product I was looking for. Keep up the good work.”
customer image Charlotte Holmes
Ucsc
Santa Cruz, CA
“Great service. The online chat service is super.”
customer image Merritt Duffy
Bb Miller & Co
Elizabeth, NJ
“Service was fast and followup was even faster. Thanks!”
customer image Katie Smith
The Wilber Lane Law Firm
Bloomington, IL
“Thanks for always being so helpful!”
customer image Martha Baldwin
Capital Associated Industries
Raleigh, NC
“Our IT department orders our headsets. I have had the GN9150 since 2005. Great product. Love it!!”
customer image Irma Babcock
City Of Encinitas
Encinitas, CA
“I wish I could buy everything from you! You are the best!”
customer image Dina Collins
Cornerstone Insurance Services
Folsom, CA
“I've already told co-workers about the headsets and they have made purchases; especially our tunnel operators.”
customer image Kathleen Yoda
Honolulu, HI
“Continue doing what you are doing. Every time that I have had to call it has been positive. I am always expecting the worse news, but so far there has always been a fix. Yeah!”
customer image Cindy Herzog
Storehouse Of Religious Goods
Austin, TX
“Headsets.com has the Best Customer Service that I've ever dealt with and I deal with a lot of them. A+++ in my book!”
customer image Teresa Alderson
Tabor Dental Associates
Hendersonville, TN
“Always a great customer service experience.”
customer image Doug Johnson
Valor Partners
Roanoke, VA
“I wish other CSRs could be trained to be as courteous as the two I have dealt with.”
customer image Elisabeth Miller
Rok Systems Llc
Belmont, MI
“Ashley was extremely courteous and knowledgeable about the product. Always a pleasure to with reps!”
customer image Suzanne Smith
Surry County Tax Department
Dobson, NC
“We love the friendliness of your CSRs - Thank you! It's great that they are proficient with their tools to bring up account info so quickly.”
customer image Gina Kaiu
Bervar & Jones
Honolulu, HI
“Love the friendliness of your people & practices”
customer image Patti White
Cypress Fairbanks Womens Clinic
Houston, TX
“You guys are always fantastic! When I move to San Francisco, I am going to come work with you!”
customer image Simon Griffith
La Jolla Pediatrics
San Diego, CA
“Staff is very pleasant and helpful. Annie really went out of her way and took her time to help me.”
customer image Natalie Coffeen
Dr. Carroll
Yuma, AZ
“Miranda was able to set her headset up herself. She said the instructions were very easy to follow!”
customer image Theresa Miller
Taxquest
Norfolk, NE
“Service is great! Received my order in 1 day! Wow!”
customer image Barbara Miller
North Georgia Regional Collection Agency
Dalton, GA
“Your employees have the best customer service skills I've ever encountered.”
customer image Deborah De Veaux
Puget Sound Orthopedics
Tacoma, WA
“We Just wanted to thank you for your quick service. Your customer service rep. (Patience Mitchell ) was very helpful. The lifter works great, and I enjoyed the tootsie rolls. The defective lifter has been returned, and should arrive soon. Thank you again for your service.”
customer image Rindy Faust
A.e. Stone Inc
Egg Harbor Township, NJ
“I am impressed with your company's customer service approach- very good!!”
customer image Alec Neider
Sodexo
Liverpool, NY
“You guys are the BEST! Every time and each person I talk to is cheerful and helpful. Great team! Best customer service ever!!”
customer image Trudi Valdivia
Rw2 Enterprises Llc
Boca Raton, FL