Customer Testimonials

When you buy a product from Headsets.com your satisfaction is our prime concern (please see our Customer satisfaction performance statistics). Our motto is Customer Love, and we strive to give you the best Customer Service possible.

“Thank you for the prompt delivery; liked online chat feature to ensure I was selecting correct item before placing order.”
“The Tootsie Rolls were fun. Both times I spoke to one of your representatives they were very knowledgeable, respectful, upbeat and helpful.”
“We all love our headsets and couldn’t make it a day without them.”
“I would not be able to do what I do at work if it wasn’t for my headset. It has also saved my neck from a lot of pain – I love it. Several of our clients have asked me about my headset.”
“The Customer Service rep took my order over the phone and helped me with a sound check after I received my headset and amp. She is truly one of the most friendly Customer Service reps I have ever spoken with (if not the most friendly). She was a great help.”
“I absolutely would recommend Headsets.com to my friends I have been with this company for 2 years and have ordered from you several times. Every time is a pleasure. I've called in orders and the persons have been wonderful to work with. And I've placed orders online which is always a breeze. And shipping is always super fast. Never a back order.”
“I think this headset is a great setup. I just love it. I would sure recommend it to everyone.”
“I worked with your rep on a large volume order for our company and, to say the least, she was MORE than helpful and informative. She was very pleasant and knowledgeable about the product information we needed (Y cords).”
“This was my first time using your company and I am very impressed. The order was prompt and I loved the sticker that said, "packed with care" and the tootsie rolls, too. You don't see that every day!”
“Headsets.com is terrific. I'm trying to think of a better, more Customer-oriented business than yours but I just can't.”
“I am impressed with your personalized Customer service: heart sticker on the shipping box (packed with love by Jordon), thank you card in the box, tootsie roll - all nice touches!”
“Customer Service was great. The Customer service rep was very helpful, friendly and knowledgeable. He explained all my questions very thoroughly. He represents the company well!”
“I like my headset. It saves me a number of steps and also saves my neck.”
“No problems whatsoever. I liked the way we could set up a new account to get the items we needed. We were very glad to get our parts so quickly since we use our headsets everyday.”
“You’ve continually provided quick and efficient service. It’s hard to improve on that. It’s nice to deal with a company where excellent customer service is the rule, not the exception.”
“You have been the most friendly and easy to work with web-based company we’ve dealt with.”
“I would rank you all (along with one other company we do business with) as TOPS in Customer service. I will always be loyal as a Customer to a company that provides excellent Customer service vs. a company that wants to try to save me a few dollars.”
“Thank you for making my work day easier!”
“I have ordered three times now from your company and find that the product, service and follow-up are excellent.”
“The young lady who took my order was excellent. I wish her level of competence and confidence could be instilled in all of our Customer service representatives. She was perfect!”
“Every one I have ever spoken to in your company has been pleasant and helpful. It is a pleasure doing business with you.”
“I like my headset. It saves me a number of steps and also saves my neck.”
“The phone rep took the time to fax me a phone reset sheet, which I knew nothing about. He was awesome.”
“We love our headsets! The representatives were very helpful with my orders.”
“I’m looking forward to purchasing more headsets for my employees.”
“The Customer Service representative was very helpful, friendly and knowledgeable. Explained all my questions very thoroughly.”
“Headsets.com should be a requirement for anyone using a phone more than 1 hour a day. I can’t work without mine.”
“I like that someone called me after placing order online to confirm what I had purchased and that it would work with my phone.”
“Your website is excellent. It is very easy to find a product. I like your ability to invoice and your quick delivery.”
“Your product support specialists are the best. The service they provide is rare in this day. Customer service is great, too!”
“Thank you for the wonderful way you do business. I am really impressed. I am a 70 year business-man and my wife is a vice president of a credit union. I am extremely impressed with your packaging and love.”
“I told a co-worker I wished our government was as efficient and professional as your company! Everyone I have dealt with has been wonderful!”
“I was very surprised on the excellent service. You had the exact part I needed in stock. I will be a Customer from now on.”
“I can’t thank the representatives enough for the kindness whenever I spoke with them. They truly made the experience the best! I spoke to Mike Faith via email and it was a pleasure to speak with him and I appreciated the time he took to answer my email. Thank you, thank you, thank you to everyone involved. You are the best!”
“Having your competitive pricing helps us continue to use Headsets.com.”
“My job is so much easier, now that I can answer my phone even if I’m not sitting at my desk. Also, being hands free is great.”
“You all did a wonderful job for both of my orders. I’ll go to you first!”
“I used my experience in a weekend brunch discussion about Customer service – you were the only positive example!”
“Great Customer service. I enjoyed the candy included with my package.”
“I will always start with Headsets.com if I’m looking for a product you carry. Great Customer service is getting rarer and rarer . . .”
“Honestly, this was my first experience and I would not hesitate to recommend Headsets.com.”
“I have loved the headset since we originally ordered. It frees my hands up and there have been times I’ve actually gone to the car with it on my ear so I don’t even feel it, which is great!”
“No improvements necessary; super service! My problem was resolved and taken care of expeditiously. My new headset was received within 2 days. Mahalo nui loa! (Thank you very much)”
“I am totally satisfied with the headsets; I will now have 2 at the office and the Calisto Pro will be for my home. I have recommended the headsets to my family and associates. I have also purchased one as a gift.”
“Wow! Super fast delivery. Thank you!”
“We love your headsets. It was hard to be without it while waiting for a new battery – but you sent the battery quickly.”
“Excellent and very expedient service. We received our replacement the next business day.”
“We enjoy the love sent in each package from Headsets.com.”
“You guys are the gold standard for Customer service!”
“I loved the red heart sticker on the package – it was absolutely wonderful to open up and have Tootsie Rolls as a surprise. Keep it up!”

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