Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here.

“Awesome service..Loved the invoice me option”

Customer image Sean Mackey
Quality Inn
New Liskeard, ON

“I really appreciated all the support when I was first setting up the headset, from the follow-up email to the ease of getting a hold of someone to help me at the beginning.”

Customer image Linda Lake
Good Guys Heating Cooling Plumbing Ltd
Surrey, BC

“I liked the message online as I was on hold. "Email CEO if waiting longer than 4 rotations", Awesome! Also liked the heart on envelope, and so did our FedEx person!”

Customer image Llyn Wood
Sherwood Park, AB

“I am an author, channel, and speaker who conducts national workshops as well as online classes and seminars. I also interact with clients by phone daily, and I am a guest on a number of radio shows that I conduct by phone. I really needed to upgrade my wired headset (the bane of my existence) and my antiquated CD recorder. Recently, I began to research companies who offer headset and recording equipment and no one was able to pinpoint what products I needed to upgrade my system. Then, yesterday, I found online. I called, and miraculously, was connected to Caitlin Juranek, a thoroughly knowledgeable customer service representative. It was so refreshing to actually speak with a customer service representative who took the time to listen to my needs and explain how your products could easily answer my business needs. Caitlin was warm and professional and a true delight to work with. My products arrived overnight and I was very impressed with the secure (and classy !) packaging. I was also relieved to find such great product manuals enclosed, that even a blond, non-techie like me could understand. The headset is incredibly comfortable. What's more, your prices are truly affordable. I also LOVE the fact that at no additional cost I can contact your customer service department to address any product questions. I couldn't be more delighted with In fact, I have already recommended you to my sister-in-law who runs her own counseling practice, and my brother, who is looking for a sales a job!”

Customer image Kim Oneill
Reid Oneill
Spring, TX

“I love the online assistance feature - your customer service is second to none! Brett was great!”

Customer image Melanie Wagner
Lockard Williams Insurance Services
Pascagoula, MS

“Great as Always!”

Customer image Suzanne Chavez
Sports Empire
Lakewood, CA

“Thanks for finding the right adapter cable for a couple old headset quickly & easily! We're happy to have headsets in our spare offices you were super helpful!”

Customer image Allison Roy
Kendall Koenig & Oelsner
Boulder, CO

“Keep up the superior customer experience!”

Customer image Dale Fuller
Premier Transportation
Forest Park, GA

“Purchasing experience with Josh was superb and pricing very competitive. Will buy again!”

Customer image Grazia Bennett
Sotheby's International
San Francisco, CA

“I am very impressed with your customer service!”

Customer image Brenda Klusmeyer
H & R Block
Mount Horeb, WI

“It is nice to deal with a company that has such great customer service. It is hard to find these days!”

Customer image Diana Renfro
Region Iv Area Agency On Aging
Saint Joseph, MI

“I opened the package for my new handset lifter, and as I noticed all the "stuff" in the package, I immediately called customer service (even though it was 3:42am ) and left a message for anyone to call me back - it looked way too complicated, and I was almost sure I was going to send it back. At 8:12am, Jeff called me back and I told him that just for fun, about a half hour before he called, I ignored all the stuff in the package and just read the little 4x6 fold-out instruction card. All of a sudden I accidentally installed it, and the thing actually worked! All people who use the phone should hear about a lifter - if you hear about it and don't believe it- suspend your disbelief - order it, install it (even people like me who don't do - "do it yourself" projects, can do it) and shout to the high heavens, for there are not many things better for a headset than a lifter!”

Customer image Gregory Halabis
San Francisco, CA

“Yesterday I received my VersaMate EasyConnect and I LOVE IT!  I may have started a revolution here because a colleague has just stopped by asking for the information so she may order one as well. I hope she does! As it turns out, my division will be paying for my headset (which was a total surprise for me) and I am grateful for their generosity. Thanks to your services on line, I had a terrific live chat with “Brett”  and made an informed decision in my purchase. Keep up the excellent work and I hope my purchase generates more for the company. Cheers!”

Customer image Marylou Johnson
Sunnybrook Centre For Independent Living
Toronto, ON

“Others could take lessons from you on excellent customer service”

Customer image Marie Carbone
Britt Music Arts Festival
Medford, OR

“Thanks for resolving my issue with my headset quickly, easily, and inexpensively! I had no idea my product came with a 3 year warranty—certainly not something that would have happened had I bought a competing headset through Amazon or Best Buy. I’ve bought headsets from you with 2 companies for 15 years—will continue to do so.”

Customer image Theresa Torseth
Human Securities Inc
Bainbridge Island, WA

“I was just telling another administrative person in our office that your company has probably the best customer service I have ever dealt with. And what a surprise to receive the loaded box of Tootsie Rolls! Thank you!”

Customer image Patty Keever
Independence Fire Department
Independence, MO

“ is without a doubt the most sophisticated vendor when it comes to supporting their customers and standing behind their products. Thank you for the excellent service!”

Customer image Dan Murray
Bethesda, MD

“Heidi was excellent, while our company has ordered before this was my first attempt. She directed me toward the correct product for our new phone system. We were sending the headsets to 3 different locations and she got all of that correct. We are a small company so our needs are not great, but I will not hesitate to refer others.”

Customer image Maureen Odonnell
Middletown, RI

“Stephanie Casey provided exemplary customer service and she handled my replacement issue with efficiency. She is amazing and deserves recognition for her positive attitude, business knowledge, and customer service expertise.”

Customer image Patrice Turner-Lapp
Us Army School For Family And Mwr
San Antonio, TX

“ has the best customer service & quality products. We've had nothing but great experiences ordering from :)”

Customer image Robin Hassinger
Extension Inc.
Milwaukee, WI

“You are all wonderful. I tell everyone is ON IT! They are stars”

Customer image Maricela Andrews
Inter Valley Health Plan
Pomona, CA

“I love this company! They are great with customer service and they go out of their way to make sure you get the exact product you need. They even saved me money and you don't find that these days. A recommendation to all businesses!”

Customer image Lisa Marr
Law Offices Of Peter A. Miller P.a.
Little Rock, AR

“Enjoying my OfficeRunner, the new ear piece is much improved! Thanks for your great service! It's cold in Iowa, but I got Cali on my mind.”

Customer image Tim Tripp
Tripp, P.c.
Pella, IA

“I appreciate the prompt attention the Headsets team gave to the problem with my telephone headset system. They quickly understood the difficulty, determined that the unit was under warranty, and shipped me a replacement. It’s wonderful to receive respectful, helpful service.”

Customer image Don Maruska
Don Maruska & Co
Morro Bay, CA

“You all are the cream of the crop with Customer service. You do it better than anyone!”

Customer image Andy Mongan
Norbert E. Mitchell Co. Inc.
Danbury, CT

“I have been absolutely blown away with my experience. I loved seeing the heart sticker on the box and then the candy!!!! AMAZING WORK!”

Customer image Crystal Wills
Deschutes County
Bend, OR

“There was a sweet lady that helped me make sure that I got what I needed for my phone system - all was GREAT and very easy!”

Customer image Cathy Wimberley
Distran Packaged Substations
Pineville, LA

“Wow! Overall web experience was amazing! Easy, very clear, awesome price. Better than any site I've seen ... also allowing me to pay on an invoice with free shipping!! I am buying for my home office as I'm a remote call agent, therefore I'm not in contact with other agents. Looking forward to receiving my new stuff!”

Customer image Susan Fisher
Northwest Physicians
Great Falls, MT

“This is the greatest company! I always get great service and you stand behind your products!!!! Thank you guys :-)”

Customer image Pam Gillispie
The Smile Enhancement Center
Houston, TX

“You are the model for outstanding Customer support! You have it and other companies can learn from the example you set.”

Customer image Chris Burn
Dulles, VA

“I wish that I had known about the availability of headsets early. I am a pharmacist and my neck and shoulders are ruined from years of not wearing a head set. We were told that there were no headsets available because of privacy issues. I finally pushed the issue and sure enough, they had headsets. If you are looking for a large need you will find one in retail pharmacy. thanks for your products and great service.”

Customer image Kate Poulos
Murphysboro, IL

“Perfect - Dan was great!”

Customer image Niall Omalley
Plainfield, IL

“Phone Rep Josh was very helpful and professional.”

Customer image Brian Jones
Remax Bay To Bay
Tampa, FL

“I have been a customer for 12 years. Service is great! Batteries have been replaced, orders have been placed and received quickly. Love the tootsie rolls.”

Customer image Nancy Mandat
Joye Law Firm
Charleston, SC

“Your company is awesome. I truly appreciate your Customer service. You have great suggestions and are so willing to help me out when needed. Thank you!”

Customer image Patty Dehaan
City Of Salem
Salem, OR

“When I arrived at work yesterday I was angry because it appeared that my 7 month old headset would not hold a charge. I called your customer service and was hoping your staff could give me some guidance. Ashley walked me through dissecting my earpiece to get to my battery so we could attempt to reset the battery by unplugging it. She called me back after an hour and was surprised the headset was not fully charged. She told me your team would be sending me a new battery. I was blown away by this. If this is the standard for your service you will always have my business, and I won't allow a person to talk to me about buying a headset without mentioning your company. Thanks to Ashley and your company leadership.”

Customer image Todd Bramson
Madison, WI

“I purchased an OfficeRunner and can't rave enough about how happy I am with it, the performance, sound quality, and speaking to and hearing clients. Peter, one of your agents, helped me determine which headset would be appropriate based on my unique needs working from a home office setup. Thoroughly professional from start to finish, I would recommend 1000 times over!!”

Customer image Anthony Herrington
Huntington Station, NY

“Just wanted to let you know, I (or my employees) have bought 3 office runners for our company over the past few years and have had both great customer service and love the product. I recently had a problem with one of my office runners and product support couldn’t fix it and decided to give me another one to replace it. Again, you have great customer service and back your product; therefore, I would highly recommend your company to others. Thanks, Dale”

Customer image Dale Banda
Jd Wesson And Assoc
Petaluma, CA

“I am grateful you folks are still around. Your Tootsie Rolls program conveys a personal touch and I feel it’s very classy.   My many thanks to you for being there in time of need. Wishing you, your staff and families a very Merry Christmas and a Healthy New Year.”

Customer image Blaise Ragusa
Greater Rochester Internal Medicine
Rochester, NY

“I love your company! I have been using you guys for years. The biggest reason is because you simply have the best customer service I have ever encountered in any industry. Someone needs to do a case study on how you have accomplished it. Smart business owners should strive to emulate what you have done in regards to customer service. Thanks for providing the breath of fresh air!”

Customer image Jack Holley
Black Market Racing
Phoenix, AZ

“It almost a joy to have a problem with a headset, just to have an excuse to work with the amazing staff at What a great team you have put together. Your care and concern for your clients is top nothch. Thanks for solving my problem.”

Customer image Lynette Perry
Baker City Herald
Baker City, OR

“Glad I found you. Made my job easier!”

Customer image Paul Beliveau
Southboro Medical Group
Southborough, MA

“I cant think of anything you could do better... How do you exceed excellent? Staff is always professional and helpful. I wish more companies could follow suit. Thank you!!!”

Customer image Kelli Henrie
Costa Mesa, CA

“Such a wonderful company to do business with - staff is exceptionally knowledgeable and helpful!”

Customer image Emily Seipel
West Palm Beach, FL

“The Specialist I spoke with was AMAZING! He knew what ancient Radio Shack corded phone I have from the model number I gave him. And he had me off the phone with my order complete in the tight window I had before I needed to leave. The materials you included with my headset made setup quick and easy. I tried it out tonight on a 1-hour call and loved it! Worked great! And I love the Tootsie Rolls. That's how I remembered you guys from my previous order.”

Customer image Bryn Oh
La Canada Flintridge, CA

“You guys have excellent products and Customer service!”

Customer image Michelle Flynn
Savage Wholesale
Spokane, WA

“This is a great company. I love doing business with you.”

Customer image Milton Cooley
Tax On Wheels Llc
Irmo, SC

“Great Customer service you provided & follow through after the sale. Your company is great!”

Customer image Linda Nasby
Miramar Eye
Ventura, CA

“I appreciate how polite and friendly and accommodating your Customer service reps are!”

Customer image Brenda Smith
Lifepoint, Inc.
Charleston, SC

“Every time I have had to call and talk to someone, they are always so nice and happy. Which means a lot because good Customer service is hard to find these days”

Customer image Paula Igelman
Core Orthopedics Sports Medicine
Elk Grove Village, IL

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time.

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email