Customer Testimonials

“Great customer service. Always helpful!”
Brenda Thacker
Aaa
Portsmouth, OH
“I really appreciate the personal touch your company adds to EVERY order.”
Charles Fulmer
Commonwealth-Altadis Inc
Fort Lauderdale, FL
“Excellent service, fast shipping!!”
Diane Douglas
Optometrist
Tullahoma, TN
“Really like the OfficeRunner.”
Donna Stresing
Steren Management Company
Cudahy, WI
“You guys are the best company I deal with.”
Nikki Lewin
Joel H. Kaplan, Md
Woodmere, NY
“I am so happy that the Circuit Clerk of LaSalle authorizes funds for us to have one of your headsets. Love my job, love my headset!”
Val Scalora
Lasalle County Circuit Clerk
Ottawa, IL
“The representative was very knowledgeable and helpful. He took the time to explain the answers to my questions thoroughly. He was very patient.”
Suzanne Sauer
Indianapolis Independent Pediatricians P
Indianapolis, IN
“I just wanted to thank you for your superb customer service today!!! You were extremely friendly, professional, helpful and efficient; in fact I received my requested invoice before I even hung up the phone! Sadly, I find this high-quality service absent in many of my personal and professional experiences; this short call helped regain my confidence that there are companies and people out there that care! Also, I manage a very high-volume customer service unit and I can tell you that this experience would be the prototype for my staff! I just wanted to take a moment to thank you (as I suspect most do not) and share this with you and hopefully your supervisors (although I suspect they know). I have an extremely high standard for customer service and you far exceeded every expectation I had; great job!!!! Thank you again and have a great weekend! Joel”
Joel Davis
Suny At Albany
Albany, NY
“The young lady handling the order was great along with the fellow who helped with the battery installation.”
George Osborne
Barters International
Jackson, MS
“You guys are the best in comparison to most other service and/or product companies that I work with.”
Gene Kalika

Collinsville, IL
“Everyone is wonderful at Headsets.com. I spoke with a person on the phone as well as using the online chat service. Both were extremely helpful and surpassed my customer service expectations what an excellent company. I will continue to support them. Thank you for your help.”
Lisa Henton
Fashion Optical Displays
Paradise, CA
“You guys have always given me the best Customer Service!”
Jennifer Hoffman
Absolute Dental Services
Durham, NC
“Have only had it 1 week. Still getting used to it. Had the GN Netcom wireless before this and enjoyed it. The sound is good in the OfficeRunner. Don't like having to push the phone icon before it engages after it's been on the base. Find it cumbersome that it charges upside down from how you wear it. When you pluck it off the base you have to turn it 180 degrees. My old one was one movement. Sounds silly, but as I said still getting used to it. No complaints from others on how they hear me. Feels pretty good on ear, though struggle a bit with the fact I wear glasses too. I don't use over the head option. My opinion may change as I get more used to the product.”
Pat Hutto
Healthcare Administrative Svcs
Everett, WA
“I recommend your product every chance I get.”
Sandy Zajac
Robert Jakubiec Dds
Middletown, CT
“Ordered late in afternoon Thursday received on Friday before lunch, great service!”
Jeff Underwood
American Carpet Wholesalers
Dalton, GA
“I love our headsets. Wish I had one at home.”
Patti Pollard
Bremen Dental Depot
Bremen, GA
“Could you please take over managing the escrow department of my homeowner's association because they are making the document process unnecessarily difficult while I am selling my home and you all rock and handle business intelligently! Thanks.”
Karen Awad
Residence
Aliso Viejo, CA
“If you get calls that seem like pranks, it's because some of our recruiters here have threatened to call you guys up just to test the Customer Service”
Christopher Fabiszak
Hirestrategy
Washington, DC
“The long and short of it is that the service at Headsets.com is quite literally superlative. I've been working in customer service for a long time, and I've never been so consistently impressed or satisfied. Not only is everyone friendly, but they also solve my problems in under 60 seconds. In fact, the whole process is streamlined, which is what I like best about your company. I don't waste time giving stupid information or otherwise.”
Christopher Fabiszak
Hirestrategy
Washington, DC
“Your service and credit option was extremely helpful, and I was able to continue working the next morning absolutely FAST.”
Regina Greene

Maryville, TN
“Jeff was great! Thank you for your amazing service.”
Brenda
Project Sentinel
Santa Clara, CA
“I can't believe I waited so long to start using a headset.”
Danita Lewis
Hillview Middle School
Palmdale, CA
“Our business thrives because of our dedication to putting our client's needs first and foremost in addition to letting them know how much we appreciate them. It's rare to find such superior customer service, but your representatives are fantastic! Thank you for one of the best purchasing experiences I have ever had!”
Jan Sargent
Farmers Insurance
Sun City, AZ
“Please keep up the amazing work and Shelby was an excellent help! Thanks, Shelby!”
David Feer
Dentovations
Boston, MA
“Everything was impeccably executed, from fulfillment, to Customer Service, to Product Performance.”
David Feer
Dentovations
Boston, MA
“Thank you for providing directions to install the battery. Your customer service is what keeps our business coming back.”
Danielle Peregoy
Bcps Risk Management
Middle River, MD
“Working with Headsets.com is fantastic, always!”
Emmalee Ashland
New Beginnings For Battered Women & Their Children
Seattle, WA
“I love that when I need help with your products there is almost always a solution that does not cost an arm and a leg.”
Gwen Fox
Parnell Medical Corp
Greenbrae, CA
“Headsets.com is great from start to finish. Thank you for all your assistance.”
Pam Piper
Mckenzie Becker Stevens Inc.
Lakeville, CT
“You offer excellent customer service and support. It's rare in these days of automation, and I definitely believe in direct contact! Great job!”
Joy Porter
Dawes Edwards Dmd Ms
Orangeburg, SC
“Always helpful & always know exactly what I need - thank you!”
Terri Ortega
Jim Woodruff Invests Inc Cc #8
Ballinger, TX
“It was a pleasure doing business with you. Excellent Customer Service”
Barbara Shaffer
Henkel
Westlake, OH
“We love the headsets we get from Headsets.com. Very comfortable and the sound clarity is awesome!”
Kay Harris
Cvg/national Seating Company
Vonore, TN
“I can't stop raving of how great your Customer Service is. I am never disappointed with your service. So professional yet personal. Thank you!”
Maricela Vega
Inter Valley Health Plan
Pomona, CA
“You are totally awesome!! I love to deal with you. Everyone I have spoken with is excellent”
Donna Marraffa
Center For Cancer And Blood Disorders
Bethesda, MD
“Love the fact that everyone is very professional and has been able to help each time I call and place my order.”
Louise Wilhight
Johnson Matthey
Villa Park, IL
“I just made a request to return the above with Bren Slater.  I just wanted to give some feedback.  As far as the equipment, it was just a little too big and kept giving me a headache when I tried to wear it.  While I am an adult, I have a small head.  The performance was great.  At present I have purchased 3 Office Runners for our office and we love them.  I also bought a blue-tooth wireless headset for my husband.  He also loves it!  I just wanted to let you know that Headsets.com is the best supplier I work with today!  I have been in and/or managed customer service for 40 years.  I’m 57 now and I feel that many companies in America are no longer customer driven.  When I worked for Duke Power Company in Charlotte, NC, Fedex and GE Answer Center were our Flagships for insanely good customer service.  We actually trained with GE Answer Center to be the best.  Now it is rare to receive service like your company gives.  All of your extras like the stickers on the box, thanking us for being a customer since 2011, the “packed with love by” stickers and of course, the Tootsie Rolls are great.  The best is the way your Headset Advisors treat their Customers.  I appreciate the professionalism, courtesy, excitement and help they ALL give.  I have NEVER been displeased with a single person I have spoken with at Headsets.com.  I tell everyone I know about you.  It is so nice NOT to hear, “whatever” or “no problem” from your staff.  As a person that was trained in an era when customer service came first, I commend you all.  Thank you for putting the Customer first!”
Kim Kelly
Kannapolis Chiropractic Pc
Kannapolis, NC
“These are wonderful!! Couldn't have gotten a better headset or service!! Very quick delivery appreciated.”
Karen Weatherford
A Place For Mom
Lewisville, TX
“We love Headsets.com and your Customer service is outstanding. Thank you for all the great service!”
Michelle Trolinger
Derma-Tech
Joplin, MO
“The shipping costs are low, the transit time is quick, and everything we need is on the website.”
Brooke Otis
Serverlift Corporation
Phoenix, AZ
“Very impressed with the service I received. Actually got to speak with an English speaking person. That was a big plus, loved not having to push this button ot that button, etc to get to talk to someone. They were so helpful”
Charlotte Benton
Fleming County Dispatch
Flemingsburg, KY
“I love getting my packages from Headsets.com. Not only do I know that I am getting a great product, but I also know you won't let me down with the Tootsie Rolls.”
Kurt Graves

Shell Lake, WI
“Customer service was awesome”
Jim Tipton
Hcr Houston
Stafford, TX
“We are very impressed with your service and the speed of delivery! Also, we loved the Tootsie Rolls, what a nice touch!”
Rena Starr
I3Logic
Royal Oak, MI
“great product, great service”
Erica Rose
New England Neurological Associates
Lawrence, MA
“I appreciate the customer service Headsets.com provides. It is so refreshing to do business with a company who stands by their product and always has a knowledgeable and informative staff. We have worked with Headsets.com over the years for our business needs and just thought it was important to let you know you're doing an outstanding job.”
Michelle Trolinger
Derma-Tech
Joplin, MO
“Anne-Marie is top notch, knowledgeable, friendly (even when I wasn't), patient, and then she went beyond the extra mile. Keep her!”
Lilianne Chaumont
Chaumont Law Inc.
Canoga Park, CA
“You guys are great!”
Maria Tienda
William Andereck Md
San Francisco, CA
“I was very impressed when I got an email from Rebecca asking me if I needed to add an amplifier to my order, so it would be also included. Very personalized treatment!! =)”
Regina Greene

Maryville, TN
“Truly am impressed with Headsets.com. Service is exceptional, and the product has given me SO much freedom- not tied to my desk anymore but still able to assist our callers. Part of what makes you great is you're invested in your company and products.”
Martica Pitt
S Trl Fire Prot Resc Svc Dist
Fort Myers, FL