Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here.

“You guys have the best customer service I've ever encountered.”

Customer image Sharon Greene
Insurance Time
Bradenton, FL

“We know we've found our one and only stop shop for headsets for our company! Thank you!”

Customer image Amanda Hammel
West Coast Trends
Huntington Beach, CA

“Love the quick and professional service! Now this is the lost art of customer service!”

Customer image Sandra Melton
City Of Sherman
Sherman, TX

“Could not be better with customer service. Outstanding staff!”

Customer image Celeste Wixom
Lafayette, CA

“Any time I call in to inquire about something with the headsets, everybody is so friendly and knowledgeable. Great customer service!”

Customer image Sherry Quaas
Ron Herrman Agency
Chanhassen, MN

“The personalized service and talented people that work for keep me coming back!”

Customer image Mary Tracy
Ethos Financial Partners
Denver, CO

“Since ive been dealing with your company I have answered this questions "I like jolly ranchers." Today I received a 5 lb bag of jolly ranchers from Troy! Talk about customer service! Your company is the best in customer service! I wish I could make the decision to buy all our headsets from you! You better believe that if an opportunity arises I'll definitely use!! Everyone I have spoken with on the phone has been helpful, courteous, knowledgeable and patient.”

Customer image Karen Labbruzzo
Wintrust Mortgage
Lisle, IL

“Love Love Love the Office Runner. Makes it so easy to work. I feel naked when I don't have it on!”

Customer image Stephanie Freeman
Tilman Richards
Corpus Christi, TX

“ employes are always friendly and professional.”

Customer image Tim Johnson
Fresenius Vascular
Glen Rock, PA

“I thought it was great with the tootsie rolls and the personalization of the stickers on the front. Great job! love the sense of humor.”

Customer image Dawn Harmon
Wythe County Dss
Wytheville, VA

“You customer support was the best I have ever encountered.”

Customer image Kent Reynolds
Sebastopol, CA

“I wish all companies had service like yours.”

Customer image Bill Gelderman
Lawrenceville, GA

“You have the best customer service EVER!!!”

Customer image Beth Williams
Berger & Green
Pittsburgh, PA

“I think y'all have the best customer service of ANY company that I have EVER dealt with!”

Customer image Brenda Smith
Lifepoint, Inc.
Charleston, SC

“Honestly? I love how when I call you guys ( and this has been EVERY SINGLE TIME) the representatives voice is always so pleasant!! The first couple of times, I thought it was an automated voice until they said "how can I help you?"”

Customer image Janay Wise
Dream Design Builders
San Diego, CA

“Patience was so nice! She was a pleasure to work with! Thank you so much for helping me find these ear cushions!”

Customer image Katie Smith
Durham And Durham
Atlanta, GA

“The gentleman who helped me was extremely considerate and kind!”

Customer image Beth Woodard
Mr. Green Lawncare
Plymouth, MI

“DJ is an asset to your company! He is very thorough and very personable. What a great rep!!!”

Customer image Kat Zafirakis
New Hampshire Bar Association
Concord, NH

“Customer service here is an A++! Top of the field! I will definitely contact for any needs I have in the future.”

Customer image Barbara Tarvin
Educators Credit Union
Waco, TX

“The advisor I spoke with was very helpful and informative. Thanks for the excellent customer service staff and how much you value the customer.”

Customer image Sharon Espy
Texas Orthopedics
Austin, TX

“The rep I spoke with was so wonderful to work with. He was very prompt and knowledgeable with his calls back to me. Also he was very happy and cheerful.”

Customer image Tina Jones
Summit Credit Union
Greensboro, NC

“Every one of my customer service issues have been taken care of with informative, friendly, great customer service with knowledge of what I have needed. Thank you.”

Customer image Dolores Campos
Peripheral Vascular Associates
San Antonio, TX

“I am so pleased with your customer service. I am a huge fan of your headsets. They work great!”

Customer image Sharon Schumacker
Jobbers Automotive Warehouse
Wichita, KS

“I'm glad I found The representatives know exactly what I need and are very pleasant.”

Customer image Barbara Tarvin
Educators Credit Union
Waco, TX

“The customer service is absolutely amazing !! We have never had one bad experience with Thanks for all you do !!”

Customer image Ali Campbell
American Family Insurance
Cincinnati, OH

“Youe trouble shooters are always extremely helpful. I Love your product!!”

Customer image Betty Wolf
Universal Termite & Pest Ctrl
Hays, KS

“Teach other companies your business model! And your sense of humor! We all have to work for a living and we all need a bit of humor to survive.”

Customer image Lisa Spagnuolo
Murray Schoen & Homer Inc
New Rochelle, NY

“Troy, Thanks for everything, you were awesome.  Thanks for steering me to the OfficeRunner as it is working fantastic.  I'm an IBM Support Manager, and I have to tell you how much I appreciated your extra support.  I kept thinking there was some catch, as I'm not used to ordering something online and getting all the extra service.  I've already steered some co-workers towards  Take care. Thomas Aaron”

Customer image Thomas Aaron
Pflugerville, TX

“I love dealing with Whoever answers the call "smiles" through the phone and is always helpful.”

Customer image Kim Hare
The Daniel Group
Charlotte, NC

“The representative was knowledgeable, helpful, and efficient. Doesn't get any better than that!”

Customer image Caroline Baum
Vineyard Haven, MA

“your staff does a great job. Always gives great customer service.”

Customer image Grayson Harrop
Honolulu, HI

“I have been dealing and communicating with your online chat rep and she is fantastic! Prompt and professional with my inquiries. I will definitely do Business again with your company in the future.”

Customer image David Kim
Asl Pharmacy
Westlake Village, CA

“Very prompt, professional service. Its much appreciated and refreshing to have such helpful, live customer service.”

Customer image Mary Terhorst
West Michigan Surgical Specs
Grand Rapids, MI

“Love! That's why we keep reordering from them. The VersaMate is an awesome product!”

Customer image Kay Harris
Cvg/national Seating Company
Vonore, TN

“I just felt it necessary to reply to this email...maybe it's because I'm going to be retiring from this company, where I have worked for 16 1/2 years, and felt compelled to write and let you all know what a great company you have going! After being here for several years as the Office Administrator, I decided that my girls at the front desk needed much better equipment than they were working with. I decided that we needed wireless headsets, so I checked with our IT department to determine what equipment would be compatible with our phones, and we researched companies to see what was available. Luckily, I found! I have to say that in all the years I have been an Office Admin/or Manager, I can't remember doing business with a better group of people. I just read your Pickle steps, and it's great to know that there is still a company out there who has respect for their customers. Unfortunately, there aren't enough businesses today that look at things the way you do. I had all kinds of problems when we first got our new equipment, and I remember distinctly being on the phone with your rep for almost 2 hours while he walked us through the steps to get us up and running. He called us the next day to check on us to see that everything was OK and he was so patient with us through the whole process. I have had nothing but praise for your group since that time. Johnson and Johnson has bought our company, and I can only hope they will continue to do business with you, as I know they will be 100% satisfied with whatever you do for them. Thank you for the pleasure of being a customer of”

Customer image Nancy De Haven
West Chester, PA

“Your company always provides superior customer service! Best of any company I deal with personally or professionally.”

Customer image Lisa Morrison
Oakland, CA

“I just received a replacement microphone piece for my "Office Runner".  I love working with my headset. Makes my job so much easier and enjoyable for me.  You have a wonderful product!!!  The other wonderful thing is your customer service!  Each and every time I call your company, I reach the most pleasant people on the other end.  The individuals I have come in contact with over the last 5 years, are always so nice and helpful.  They have obviously been trained very well in the product too, because when they explain the workings of the product even a lay person, such as myself may understand.  A big plus in my book! Thank you and I wish for continued success for everyone at    ”

Customer image Diane Gerber
Lasalle County Circuit Clerk
Ottawa, IL

“You guys are great! I wouldn't want to work with any other company! EVER!”

Customer image Laura Namie
Farmington, MI

“You guys rock! Customer Service is important to me & I always try to be Customer oriented.”

Customer image Kris Monday
Us Fish & Wildlife Service
Grand Junction, CO

“The advisor was very nice. I love the fact that I can speak with a person and not have to go through tons of prompts to get a live person.”

Customer image Shari Daniels
Hawkeye Partners
Austin, TX

“This was the best customer service experience I have ever encountered!”

Customer image Mike Leto
Grundfos Pump Corp
Olathe, KS

“I've been hooked on since my the day I received my first headset. Now I wouldn't dream of running my office without one!”

Customer image Jean Myer
J.p. Meyer Trucking
Golden, CO

“The advisor was very helpful and went over and beyond to help me and get our issues resolved. Thank you again!”

Customer image Stephany Pobrislo
Pobrislo Insurance Group
Englewood, CO

“You guys are awesome! You answer promptly and your customer service is consistently fantastic. Thank you!”

Customer image Carolyn Pepe
Tippens Zurosky L.l.p.
Charlotte, NC

“There are only a few place I have done business with that have WOWED me, taken so good of care of me, been so patient with me, helped me feel amazing about my purchase as well as you family/team has at Seriously one of those companies I am compairing you to is Disneyland! My experience with is like the Disneyland of headsets. All of the follow up, follow through, all of the little touches of love and care. I promote you to other business owners to learn invaluable lessons of sales, marketing and customer astonishment. They need to buy from you just for the experience alone whether they need a headset or not! The CEO's messages and content rock! And it shows through all of the staff! They reflect off each other nothing less than greatness! Peace out! And I hope to do more business with you soon!”

Customer image Josh Bailey
Ontop Digital Llc
Queen Creek, AZ

“I feel like a broken record saying this, but your customer service sets a high benchmark that all others should strive for!”

Customer image Debbie Elsen
Gsv Asset Management
Redwood City, CA

“Thanks! I wish all of our vendors were as amazing as you guys! You have the best customer service ever! We really appreciate you!”

Customer image Cindy Taylor
Roxborough Water & Sand
Littleton, CO

“You have the most excellent customer service of any company I have ever worked with.”

Customer image Lori Amos
Gregg Greven Associates
Terre Haute, IN

“The advisor was great! She was very knowledgeable about product and made an excellent recommendation with a longer warranty!”

Customer image Nate Werner
Werner Partners
Mesa, AZ

“Great customer service! The advisor noticed my order was not complete and he called to inquire about my need and recommended a different headset that would work better with my hearing aid.”

Customer image Jan Duckworth
The Clm Group Inc.
Beaverton, OR

Let Us Help You Sometimes it’s easier to talk through your headset decision with a real person. We’d be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time.

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email