Call our Headset Advisors at 1-800-HEADSETS (1-800-432-3738) Mon-Fri 6:00-4:30 Pacific Time

Customer Testimonials

“Great job, and we are very satisfied!”
Brenda Faulk
Plastic Surgery Group Of Memphis
Memphis, TN
“Wish every company could have customer service and sales like yours. Maybe there's another business in training!!”
Joanna Daum
Health Views
Monterey, CA
“You folks are the bomb! Was devastated my headband broke. I called 1/23/14, and I got the new headband 1/24/14. Thanks so much!”
Lisa Russell
Arena Eye Surgeons
Columbus, OH
“Excellent customer service skills.”
Jody Male
Mds Of South Florida Pa
Miami, FL
“Rebecca Bosnak was wonderful to deal with in solving a problem. I wish every company that I dealt with had such excellent customer support!”
Gary Berger
Gary S Berger Md
Chapel Hill, NC
“I am impressed! I didn't talk to anyone, but emailed my question and Jenny Noyola responded, answering my question and providing a link to what I needed to purchase (replacement headset battery). Most companies would have just answered my question. Sending the link was really helpful! The battery arrived today. The labels on the outside of the box were a great touch (packed with customer love by John) and a label showing how long I had been a customer (2007). It didn't cost much, but I appreciated it. The battery was so small I almost missed it! Glad it was stapled to something larger. I also thought it was nice to toss in some Tootsie Rolls. Also, not expensive, but unexpected. Well done! Having worked in Customer Service for many years, I look for those companies that go the extra mile, and who seem to care. You nailed it. Thank you!”
Steve Mcallister
Ecompass Connection
Vancouver, WA
“Honestly - Nothing. I actually wish I had more problems with my headset, just so I could interact more often with your company. Your service is TOPNOTCH and consistent! Our company's customer service employees need to be trained by yours! Way to go!!”
Missy Patterson
Greenbelt Bank & Trust
Iowa Falls, IA
“Great Customer service; I received follow up calls with answers to all questions, great tech support from knowledgeable staff.”
Michael Riviera
Riviera Produce
Englewood, NJ
“Headsets.com is the most friendly and accommodating company that I have ever worked with. You are awesome!”
Melissa Hobbs
Touch Of Class Limousine
Montgomery, AL
“Miss Shelby made this order very easy and fun.”
Miguel Carrillo
Information Network
Houston, TX
“Always wonderful and helpful! A+ Customer Service!”
Mandi Iubatti
Loyola University Med Center
Westchester, IL
“Love my headset!”
Kim Ebbighausen
Janet K Zinter Dds
Brattleboro, VT
“Annie is awesome!”
Lewis Jatho
Werner Partners
Mesa, AZ
“Seriously, Mr. Faith has a wonderful group of people who genuinely care about the Customer and believe in their products.”
Dale Fuller
Premier Transportation
Forest Park, GA
“Shelby is a delight and very professional - Good Customer Service”
Dove Johnson
Kenneth S. Nugent. P.c.
Atlanta, GA
“Such quick service. I needed a battery replacement and the specialist was able to direct me to the correct battery in a matter of seconds.”
Danielle Peregoy
Bcps Risk Management
Middle River, MD
“Such quick service. I needed a battery replacement and the specialist was able to direct me to the correct battery in a matter of seconds.”
Danielle Peregoy
Bcps Risk Management
Middle River, MD
“Service was excellent.”
Diane Paradise
Jewett Orthopedic Clinic
Orlando, FL
“I spoke more with 4 or 5 reps over the last few days and every one was great! I needed help setting up my system and the reps were terrific - couldn't have done it without them. They were very patient with me.”
Susan Hoglund
El Camino Urology
Mountain View, CA
“When I first purchased from Headsets.com, I found the prices expensive but the quality of the product and the level of service justified spending the money. Now, it feels like the prices are really great. AND, service can't be beat.”
Penny Garrison
Residence
Tucson, AZ
“You are really super!”
Vanya Gaines
Susan Polk Insurance
San Luis Obispo, CA
“Thank you for being very easy to talk to and everyone's patience is amazing. Thank you.”
Casey Mayfield
Complex Community Federal Credit Union
Odessa, TX
“I started working with your company 3 years ago. I continue to be impressed with your CS reps, sales people, all the special stickers, efficiency, and friendliness. Thanks!”
Susan Lee V
Susan Polk Insurance Agency
San Luis Obispo, CA
“Your staff is exceptionally polite and very helpful!”
Christy Owen
Oceanside Title Escrowinc.
Vero Beach, FL
“Shandi is a wonderful representative always prompt and courteous.”
Dale Fuller
Premier Transportation
Forest Park, GA
“You guys are great!”
Connie Showalter
Urology Center Pc
Omaha, NE
“Great company and great service.”
Angela Obie

Pensacola, FL
“I'm always amazed at how quickly we receive the shipment!”
Theresa Winklepleck
The Insurance Shop
Odon, IN
“I wish more companies has your customer service!”
Lisa Sinacore
The Salem Group
Lincolnshire, IL
“You are always helpful and efficient. Couldn't be more happy with my purchase and customer service! Thank you.”
Julia
Excel Physicians & Medical Corp
Rancho Santa Margarita, CA
“Ordered online- best experience ever for an online order. Love your company!”
Pam Lambrecht
Dickinson Clark Cpas Pc
Council Bluffs, IA
“Kevin's genuine interest in helping me was awesome, and he was interested in our company! Wow!”
Vi Larimore
Stamina Products
Springfield, MO
“I was so impressed with the person I talked with. After I explained the problem I was having, they told me right away the problem and even pointed out there was a 2nd headset in the office and asked if they were having problems as well. So they suggested to ship 2 instead of one to me (since they were both under warranty). I can't get over how amazing that was. I am so impressed! Keep up the excellent customer service!”
Julie Fulton
Redwood Financial Network Corp
Solon, OH
“I appreciate that the CS agent will always look at my order history to help me order because I never know the exact item I need.”
Jodie Garton
Salon Service Group
Springfield, MO
“Bren is super nice on the phone and very patient with his customers.”
Harold Gamityan
In-N-Out Burger
Irvine, CA
“Nothing- Y'all have the best customer service of ANYONE I have ever dealt with in my professional and personal experience. Keep up the great work!”
Brenda Smith
Lifepoint, Inc.
Charleston, SC
“Amazing customer service and knowledgeable support.”
Angela Douget
O'neal Gas Inc
Monroe, LA
“Nothing, People are always professional yet friendly and fun- a pleasant experience.”
Tracy Roy
Century Blinds Inc
Corona, CA
“It was excellent service. No improvements needed.”
Janet Liffick
Fountain City Leasing Inc
Defiance, OH
“Everything was great. Delivery was even quicker than I was told! Great. Thanks Ashley.”
Barbara Saplin

New Albany, OH
“Excellent Customer Service!”
Aurora Torrez
Care 1St Health Plan Of Arizona
Phoenix, AZ
“Thank you for your friendliness, prompt shipping, and incredibly easy ordering process!”
Simon Griffith
La Jolla Pediatrics
San Diego, CA
“The headset was here in 2 days, the employee (new) had a hard time making it work so I had him go to Headsets.com, and a customer representative walked him through , and he has his headset working. His name (our new employee) is C.J. He is HAPPY!”
Diane Palmer
Spir Star, Ltd
Houston, TX
“Everyone is very kind, patient, and knowledgeable- just wonderful to work with. Thanks to everyone.”
Christy Lewis
Steuart Investment Company
Chevy Chase, MD
“I love that someone answers the phone each time with no holds. Returns and credits are always easy.”
Allison Marshall
Blitt & Gaines
Wheeling, IL
“The experience with your company couldn't have been any better. Bren (and everyone else with whom I dealt) was awesome! What a great guy!”
Linda Mcniel

Castaic, CA
“I couldn't have asked for better service or a faster response.”
Kennetra Blissett
Detention Enforcement
Las Vegas, NV
“Don't know of anything- I had a co-worker in different office having trouble w/ her headset. Kaylynn told me to have her call tech support. She did and said you guys were awesome! Put the stickers on their phones.”
Angie Montgomery
Sleepquest Inc
San Carlos, CA
“All purchases with Headsets.com have been excellent.”
Brandon Sunitsch
Deschutes County
Bend, OR
“It's always a great surprise to find candy in the box! Just sweetens the deal after great customer service.”
Michele Mcgarraugh

Alameda, CA