Hey remember those sweet screenshots from your training for EPOS Connect that have the basic settings for the SDW 5016? Well, here they are, now in HDSAnswers!
If you go through these steps and it simply isn't working, please reach out to us at 800-923-0018!
Photo 1 - SDW 5016 Pro settings for a lifter or no remote answering.
Phtoto 2 - SDW 5016 Pro settings for a hookswitch cable.
For some reason, some of the SDW bases aren’t showing the last 2 sections of EPOS Connect’s middle tab. Weird, right?
We don’t know why these don’t show up, but they aren’t critical settings that will definitely effect your headset’s performance or connectivity, so we’re gonna call it good.
Once again-- You may not see: Music Streaming Indication or Master Reset, but all is well. Don’t worry, be happy!
For basic settings for the OfficeRunner and DW Pro headsets in EPOS Connect see article "Standard EPOS Connect Settings for DW Pro 1 and 2"
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?