There are certain phones that combine their headset port and “EHS” port into one. However, you may find that the cord that comes with an EHS cable won’t fit into the proper jack.
When this happens, check to see if there is a plastic piece that can be removed to make the port bigger!
The Mitel 6920 and certain Grandstream phones have and extra piece that can be removed. This turns the RJ9 to an RJ45 jack. It may look something like the picture provided. To remove it, just grab the tab and pull it out!
NOTE: You will need to make sure nothing is plugged in before attempting to remove the plastic piece
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?