It’s easy to adjust the Busy Beacon (DISCONTINUED) and BusyBuddy to stay on longer when there’s silence on the line. Using a bent paper clip, turn the dial on the back of the switch box to increase the fade out time up to 21 seconds. Here’s how:
1) Hold a small paper clip as shown and bend the upper part up and to the right by 90 degrees
2) Note the tiny loop that is created
3) Insert that loop into the dial on the switch box. Turn the dial to adjust the fade-out time.