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ADTRAN Phones Remote Answering With Sennheiser or Plantronics

Updated by Hayden Everly on May 31, 2023

On ADTRAN phones that have "load detect" (LD) electronic hookswitch control, wireless headsets can remote answer without an EHS cable or a lifter. BUT, you wont be able to hear the phone ring in the headset on incoming calls unless you add the appropriate electronic hookswitch accessory.

With these accessories, you will have remote answering capabilities AND ring detection.

Option #1: Sennheiser Electronic Hookswitch for Shoretel Phones. You can find it here!

Option #2: Plantronics RD-1-POD Ring Detector. Found here :)

To enable the electronic hookswitch control

Switch Hook, use the following steps:

1. Press Menu.

2. Press 2 for Phone Settings.

3. Press 0 for Misc.

4. Press 1 for Headset Switch Hook.

5. Scroll to On and press the Select soft key.

6. Press the Ok soft key or OK on the navigation bar.

7. Press the Exit soft key until the idle screen appears, or press CANCEL on the navigation bar to return directly to the idle screen

 

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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