Alternative uses for curly cord in Cisco, Shoretel, and Polycom phones (will likely work with other phones as well)!
Have you misplaced your connector cord? Headset port not working? Let’s use the curly cord from your phone!
Use the curly cord as the alternative!
Simply plug the curly cord into the phone port of the Leitner base and into the handset or headset port in the back of your phone! Sometimes it is tough to get it out of the handset itself, but we assure you it is possible :)
This will work as a stop-gap, so reach out to us to get the official connector cord back.
If headset works in handset port but not headset port
1) Unplug the curly cord from the handset port in the back of the phone then plug it into the headset port
2) Pick up the handset and press the headset button on the phone
3) At least with Cisco, Shoretel (Mitel), and Polycom phones (untested on other phone models), this should produce dial tone
4) If no dial tone is heard, then the headset port is likely broken.