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Dipswitch Reset

Updated by Aurelia Lamas on Mar 1, 2024

This reset applies to the OfficeRunner and DWPro1/2 series headsets.

Dipswitch Reset:

If you prefer a video version of this reset, click here.

  1. Place the headset on the charging base
  2. Remove the power cord from the back of the base (under the yellow sticker). Unplug the USB cord (under the orange sticker) if it is being used.
  3. Note which positions the 6 white dip switches are in (so you can move them back to their original positions later in step 5), then move all 6 switches down.
  4. Plug the DCA power cord (and USB if in use) back into the base and wait for 20 seconds.
  5. Move all 6 switches back UP and move any switches back down if needed (referring to step 3).

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?