It may just need to be replaced. This is most likely a defective motor. It may occur straight out of the box, or after using for awhile.
Troubleshooting techniques:
1) Unplug and reconnect the lifter cord to the GN wireless system. Try turning the headset on and
off to test.
2) Adjust the lift level switch from “-” to “+” and test the headset.
If there are no changes after trying these simple steps, then replace the lifter.
Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.
1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 9:00-7:30 Eastern Time
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Our Volume Purchasing Team is here for you. Call us at 1-800-319-7315, or have us call you
