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Changing the Audio Settings in the 3CX Softphone

If you would like some guidance finding your sound settings within your 3CX softphone please read below and/or look at the pictures at the bottom.

Once we have changed the settings within Windows (playback/recording) we can now proceed to looking for “Audio Options” in the softphone.

Once the are in “Audio Options” you will have the ability to choose your DECT headset under microphone and speaker.

3CX softphone microhone and speaker settings

3CX softphone audio settings, zoomed in

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Kyle Newgent wearing a Leitner office headset

Kyle Newgent
Headset Blogger