How do I Change the Ringtone on a Nortel Phone?

NOTE: We highly suggest you reach out to your phone provider or IT team before making changes to of any kind your office phone.

Why would we do this?

If you're having trouble getting your handset lifter to give you ring detection on your Nortel / Norstar / Aastra Phone, you can try changing the ringtone!

How would we do this?

For Most Nortel Phones:

1. Press the Feature button (soft key), then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK soft key when you hear your desired ring
4. Select Ringer 1 or Ringer 4

Some Nortel models such as the 3900 series have an options menu where you can change the ringer type. Instructions below.

To Change Ring type in 3900 series phones

1. Hit Options Button
2. Select “Ring type” from the Options List menu;
3. Use the Navigation Keys to scroll through the list of ring types
4. Press the Play Key to sample a ring tone
5. Press the Select Key to activate the desired ring type (M3903 and M3904)
6. Press the Done Key to save changes. Press the Quit Key or Options Key to exit

Time for a new headset?

Many Nortel phone users have made the switch to the Leitner LH570!