How do I do a Factory Reset on Presence?*


It’s super-easy!

To reset the Presence headset back to factory settings please follow these steps:

• Turn the headset off by sliding the metal panel at the bottom of the headset closed.

• Press and hold both volume buttons. These are the small black lines at the top of the headset.

• While holding the volume buttons, slide the metal panel down to power the headset on.

• The light on the headset will flash purple quickly three (3) times and then enter pairing mode (flashing red/blue).

• The headset is now ready to pair to a Bluetooth device.