How do I Install a Digital Call Logger with a Wireless Headset?

(Digital Call Logger Discontinued!)

My Customer has a wireless headset and a digital call logger! HELP!

You can do it! Here’s how:

First have the Customer plug their Digital Call Logger into their computer via USB.

*It does not like to work in USB hubs, plug this directly into a computer!

Then, have the Customer install the Digital Logger software CD.

Now head into the Computer’s settings.

Go to the Control Panel----> Sounds section ---> Recording tab.

Under this tab, select the Call Logger’s mic. It is called AK5371. Set it to default. Disable all other mics listed in Recording.

*If they use the OfficeRunner with their computer, they will have to disable this mic and enable the OR when they want to use the OR mic, and then go back and disable the OR mic and enable the logger mic when they want to record phone calls.

To hook up the Call Logger through the HANDSET jack of the telephone use the following method:

1) Plug the splitter box into the HANDSET JACK of the telephone.

2) Plug the Digital Call Logger Box into one side of the splitter. On the other side of the splitter, plug the RJ9 CONNECTOR CORD from the headset’s charging base! (Green Cord for OfficeRunner, Orange Base Jack Cord for Marathon, RJ9 Connector Cord for Leitner, Plantronics, and Jabra).

3) Plug the Curly Cord into the headset base’s HANDSET JACK. The Curly cord does NOT go into the splitter box as pictured on Digital Call Logger’s information!

4) Customers will need to use a lifter or lift up the receiver to answer calls this way!

To hook up the Call Logger through the HEADSET jack of the telephone use the following method:

1) Plug the splitter box into the HEADSET JACK of the telephone.

2) Plug the Digital Call Logger Box into one side of the splitter. On the other side of the splitter, plug the RJ9 CONNECTOR CORD from the headset’s charging base! (Green Cord for OfficeRunner, Orange Base Jack Cord for Marathon, RJ9 Connector Cord for Leitner, Plantronics, and Jabra).

3) Leave the Curly Cord plugged into the HANDSET jack of the telephone. The Curly cord does NOT go into the splitter box as pictured on Digital Call Logger’s information!

4) Customers will need to use their headset button to answer calls this way!

Your call logger should now be ready to use!!! You can even make a few test calls with the Customer!