Perform a reset on the headset.
Step 1. Have Headset turned on (blinking blue light in microphone boom)
Step 2. Hold down the Black Power button and the MINUS Volume control button at the same time.
Step 3. Notice the Blue light will suddenly disappear.
Step 4 You need to wait approx. 1 minute for the reset to power down the software and clear firmware.
Step 5. Power back up as normal.
Note: You do NOT have to repair the Base
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.
Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)
Looking for office headsets in the UK? Check out Headsets.co.uk.
Questions/comments?