This headset will plug right into the HEADSET jack of your Customer’s Avaya telephone.
Remember to make sure they also have a designated headset button on the phone. If they don’t, they’ll need to program this in before they proceed.
**There is a compat switch on the headset and on the Avaya QD.
1) The compat on the headset’s quick disconnect snap is currently UNKNOWN. We recommend setting it to 2&3 to start with, as that’s the most popular Leitner combo.
2) The combo for the Leitner Avaya cord is ALWAYS either 6 or 7.
If you find out exactly what compat should be for any Avaya phone model please email firstname.lastname@example.org with your findings!
It’s usually compat! If 6 in the cord doesn’t work, try 7. If neither of these are working, try the compat in the QD snap. Play around with the 2 compats until you get 2 way sound. (And please report your findings to email@example.com !)