How do I set up the CS500 Series Headsets?* Skip to content
Call 1-800-HEADSETS (1-800-432-3738) Mon-Fri 9:00-7:30 Eastern Time • Free 2-Day Shipping & Free Returns Always!
Call 1-800-HEADSETS Mon-Fri 9:00-7:30 EST
Free 2-Day Shipping & Free Returns Always!

How do I set up the CS500 Series Headsets?*

Set up through Handset Jack:

1. Plug power into the headset base

2. Disconnect the handset curly cord from the telephone base

3. Plug the RJ45 end (bigger end) of the connector cord into the back of the headset base.

4. Plug the other end into the HANDSET jack of the telephone (where we unplugged the curly cord from)

5. Plug the loose curly cord end into the box in the middle of the connector cord (pic #2 below)

6. Set the compat switch underneath the base to “A”

7. Volumes underneath the base should be set to 2 or 3

Have a lifter? Plug it into the back of the headset base & put the lifter over the speaker of the phone

Set up through Headset Jack:

1. Plug power into the headset base

2. Plug the RJ45 end (bigger end) of the connector cord into the back of the headset base.

3. Plug the other end into the HEADSET jack of the telephone

4. Set the compat switch underneath the base to “A” (D or E if its a Cisco phone)

5. Volumes underneath the base should be set to 2 or 3