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How do I Turn off Echo Cancellation in Avaya Phones?

Avaya 9608 phone with noise-cancelation

You’d want to turn echo cancellation off if your Avaya 9608 phone is experiencing massive echoes in your headsets. This may also work with other Avaya 9600 series phones, so let's dive in!

Here’s how to turn this feature off to help get rid of the echo:

1) Go to Options on the phone

2) Go to Settings

3) Go to Advanced

4) Go to Auto Gain

5) Go to Headset

6) Select Off

Time for a new headset?

Man Avaya phone users have made the switch to the Leitner LH370!

Hi, I'm Kyle!

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Kyle Newgent wearing a Leitner office headset

Kyle Newgent
Headset Blogger