Voice prompts are the commands from the headset that let you know certain information (ie: "phone 1 connected" or "3 hours of battery left", etc). Voice prompts are enabled as the default factory setting.
If you want to turn the voice prompts off please follow these steps:
- Turn the Presence on but make sure it's not actively paired to anything (ie: have the cell phone Bluetooth turned off)
- Press and hold both volume buttons until you hear 4 chimes and now voice prompts are disabled
Note: To turn voice prompts back on repeat steps 1 and 2.
Time for a new headset?
Many Sennheiser Bluetooth Customers have switched to the Leitner LH380!