How Do I Use A Bluetooth Headset With My Polycom Phone?

Updated by Kamika Royal on Mar 29, 2024

If your Polycom telephone has Bluetooth built in, you should be able to link a Bluetooth headset directly to the phone and have the ability to answer the phone from your headset!

Here’s how to set it up:

  1. Press the Home button on the upper right side of the phone
  2. Go to Settings, then Basic, then scroll to Option 12: Bluetooth Settings and select it

Note: If you don't have a Bluetooth section in your phone settings, then your Polycom phone is not Bluetooth enabled and you won't be able to link a Bluetooth headset to your phone.

  1. Tap 1, Bluetooth Radio (Off)
  2. Tap 2 to turn it on (wait while the Bluetooth turns on)
  3. Tap Back and then Tap 2 for Manage Bluetooth Headsets
  4. Put your Bluetooth headset into pairing mode
  5. Tap Scan on the bottom left on the phone display
  6. Once your headset has completed the pairing process, Tap Connect (next to Scan button)

That’s it, you’re done!

PS: To add, remove, or disconnect Bluetooth devices from the Polycom phone, tap the Bluetooth icon in the status bar (by the time display).

Time for a new headset?

Many Polycom phone users have made the switch to the Leitner LH670!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
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Ready for a better headset?

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?