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Changing Sound Settings in Mitel 6940

Do you have your headset plugged into the USB port in the back of the phone but still not getting remote answering? Try this!

Note: The phones we have been encountering seem to have different menus than what is listed here, but this is somewhere to start.

To enable/disable USB Wireless headset mode:

Mitel 6940 desk phone audio path settings window

1. Press the (Settings) key to enter the Settings menu

2. Tap the Audio icon

3. Tap the Audio Path icon

4. Tap Headset

5. Tap USB Wireless

6. Enable

7. Press “Save”

Hi, I'm Kyle!

I manage this blog. Feedback, comments, compliments, criticisms, or any other questions? I'll take them all!

Kyle Newgent wearing a Leitner office headset

Kyle Newgent
Headset Blogger