Do you have your headset plugged into the USB port in the back of the phone but still not getting remote answering? Try this
Note: The phones we have been encountering seem to have different menus than what is listed here, but this is somewhere to start.
To enable/disable USB Wireless headset mode:
1. Press the (Settings) key to enter the Settings menu.
2. Tap the Audio icon.
3. Tap the Audio Path icon
4. Tap Headset.
5. Tap USB Wireless.
6. Enable
7. Press “Save”
