I cannot connect my headset to my Xbox controller. How can I make this Skip to content
Call 1-800-HEADSETS (1-800-432-3738) Mon-Fri 9:00-7:30 Eastern Time • Free 2-Day Shipping & Free Returns Always!
Call 1-800-HEADSETS Mon-Fri 9:00-7:30 EST
Free 2-Day Shipping & Free Returns Always!

I cannot connect my headset to my Xbox controller. How can I make this work?

Plantronics only offers Xbox headsets. If you do not already have an Xbox Live Communicator, you will need to get one to plug the headset into the Xbox Controller. If you wish to use the headset online, you will also need an Xbox Live subscription for online voice communication. The Communicator and subscription can be purchased wherever the Xbox is sold.