Leitner Cisco EHS - was working, now it isn't

We have noticed that the Cisco 8811 had a firmware update that is causing issues with the EHS

Issues may include (but limited to):

  • No remote answering
  • No Ring detection
  • Strange flickering on phone

The only solution we currently have is to revert the Cisco 8811 to the previous firmware, which needs to be done by IT.

We do not know what walking back the firmware will do to the rest of their system, so use this information with caution and let them know that their could be risks and they should consult a professional.

This article will be updated as information is provided