Leitner Wireless Headset Not Charging

So there are no battery indicator lights on your Leitner wireless headset base, let’s assume you have already done the unplugged reset to see if the battery lights are hidden, but if you haven't, go ahead and give it a try!

Make sure wireless headset is charging is charging:

1. Check to see if the 4th light comes on when placed on the charger

• If yes, and unplugged reset didn’t bring back the lights; replace the battery
• If no, move on to step 2

• If it is on, then the previous microphone is not making the connection, so replace it
• If it is NOT on, then replace the base, as there is something wrong with those connections

• For the over-the-head models, you will want the buttons on the base and the buttons on the headset to be facing the same direction
• For the on-the-ear models, it will charge correctly either way

NOTE: Even a headset without a battery installed will light up the 4th light when on the base, so if there is no light, we know that the connection is not being made.