If you're hearing an echo but also have low mic volume, here are a few things you can try.
- Confirm set up/push in all the cords
- We need to make sure all the cords are plugged in correctly and securely, of course!
- Try a resync or an unplugged reset
- Try adjust the volumes on the phone & underneath the base
- Remember, we typically want to have the volume on the phone lower, then turned up on the headset. On the rare occasion, the opposite works better. So do some experimenting!
- Try a different mic
- Sometimes the problem is just the mic. If you have a spare mic, go get it and pair to to the base and see how it goes!
- All else fails and you can't figure it out, give us a call!