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Short range on an OfficeRunner

Updated by Hayden Everly on Feb 7, 2024

There are a few different things that can contribute to a shorter range on your headset.

  1. Ensure you've got enough charge. A low battery charge will decrease the range.
  2. Put dipswitch #3 down (so you’d have 3 and 5 down).
    1. If that doesn’t work, put #5 up and leave #3 down.
  3. Move all the electronics further away from the headset base. We want a few extra inches of space between the headset base and the telephone, computer, router, etc.
  4. Try a battery reset

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Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?