My Sennheiser headset is not working in Microsoft Teams. Why?* Skip to content
Call 1-800-HEADSETS (1-800-432-3738) Mon-Fri 9:00-7:30 Eastern Time • Free 2-Day Shipping & Free Returns Always!
Call 1-800-HEADSETS Mon-Fri 9:00-7:30 EST
Free 2-Day Shipping & Free Returns Always!

My Sennheiser headset is not working in Microsoft Teams. Why?*

If you have Microsoft Teams (MS Teams) on your computer and your Sennheiser DECT or Bluetooth headset works with everything BUT this program (ie: can hear sound and can record voice on Sound Recorder) then...

STOP

DROP

AND ROLL THEM OVER TO PRODUCT SUPPORT (800) 923-0018

The PS Team will help you download some Sennheiser software to get you back in the saddle.