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OfficeRunner Turning Off in PC mode

Updated by Kamika Royal on Apr 18, 2024

If your headset is turning off after a few seconds of turning it on while in PC mode, we'll need to turn on "Always Audio" using EPOS Connect

Enabling Always Audio

  1. Download EPOS Connect
  2. Go to the settings icon (3rd gear icon on the bottom)
  3. Check off the Always Audio section
  4. EPOS Connect Always Audio setting
  5. Click "Save Settings" in the bottom right corner

Need help with these steps? Give our Product Support Team a call at 1-800-923-0018. We'll be happy to help!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?