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OfficeRunner Shuts off When Using it in Computer Mode

Beep...boop. Does your Sennheiser OfficeRunner seem to turn on then turn right back off within a second? If so, we have some techniques below to get you back on the phones!


Troubleshooting Tips

  • Try plugging the OR into different USB ports. If using a desktop, trying to stay with the ports in the back as opposed to the front. With a laptop, move the USB to a port closest to the power source
  • If you are using a USB hub, you need to try to cut it out of the equation if possible and plug the USB directly into the computer
  • Try to enable Always Audio

After that, time to give our Product Support team a call at 800-923-0018!



Time for a new headset?

Many Sennheiser OfficeRunner Customers have switched to the Leitner LH270!

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Kyle Newgent wearing a Leitner office headset

Kyle Newgent
Headset Blogger