This can be caused by one of two things.
- The base has lost connectivity
- Unplug the Power and USB cables for 15 seconds, then reconnect.
OR
- There is a software issue on the computer
- Check the “All Audio” box, needs to be checked or unchecked depending on the computer system
Note: For this, you will want to reach out to our Product Support team at 8000-923-0018