Headset Answers > OR Mic Muting Itself*

[OFFICERUNNER DISCONTINUED]

This can be caused by one of two things.

The base has lost connectivity

- Unplug the Power and USB cables for 15 seconds, then reconnect.

OR

There is a software issue on the computer

- Check the “All Audio” box, needs to be checked or unchecked depending on the computer system

Note: For this, you will want to reach out to our Product Support team at 8000-923-0018