ORL12/HSL10 Lifter Overview: Set up, height adjustments, programming ring detection, & videos

Updated by Kamika Royal on Mar 1, 2024

Learn how to set up your Sennheiser lifter with these easy-to-follow instructions!

Setup Instructions

Check out the setup video!

Sennehsier ORL12 handset lifter wire and port map
  1. Plug the cord with a pink sticker into the top of the lifter
  2. Plug the order end into the pink ACC port in the back of the cube
  3. Before removing the stick tape from lifter, put it over the speaker of the phone that get a good idea of where exactly it should go
  4. Remove sticky tape (make sure to remove round sticky tape from the bulit in mic as well)
  5. Stick lifter onto the phone
  6. Unplug curly cord from back of the phone (or side), then plug it into the handset port in the back of the headset base
  7. Make sure the green phone port has the connector cord plugged in, then plug the other end into the handset port in the back of the phone

Setting the Lift Height

Check out the lifter height video!

  1. Press and hold down the P1 (1) and P2 (2) buttons for two seconds
  2. The LED will flash red and blue. The lifter should go up for you
  3. Press P1 (1) to increase or P2 (2) to decrease until you reach the desired position.
  4. Save the settings by pressing and holding down both the P1 and P2 buttons for 2 seconds

Teaching the ORL12 to recognize the ring tone

Check out the ring detection video!

Reminder: environment must be quiet

  1. Place a call to the telephone to make the phone ring
  2. As soon as the phone begins to ring, press and hold the P1 (1) button until the LED flashes blue 3) Allow the phone to ring out loud 4-6 times and then disconnect the call.
  3. If the recording was successful, the LED flashes red twice.

Special note for phones with 2 different ring tones

If your office phone has 2 ring tones follow the instructions above to designate the first ring tone. Next press and hold the P2 (2) button until the LED flashes red and let go. Make your phone ring. If the recording was successful, the LED flashes blue twice.

Still need help? Give us a quick call at 1-800-432-3738!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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