Here is our list of softphones with call control with Plantronics wireless and corded USB headsets.
The 4th category has to do with remote answering. If it says "Yes" in this section for your softphone, then you will need to download Plantronics Hub in order to be able to answer your calls by turning on the headset. If it says "No", then it will work the way you need it from just plugging it in!
Note: You can find all this information here, as well.
Manufacturer |
Softphone |
Version # |
Plantronics hub required? |
8x8 |
Virtual Office Desktop |
v3.8 or higher |
No |
Alcatel-Lucent Enterprise |
OpenTouch Connection |
v2.0 and v2.1 |
Yes |
Alcatel-Lucent Enterprise |
Rainbow Desktop clients |
v1.35.5 and up |
No |
Alcatel-Lucent Enterprise |
IP Desktop Softphone |
v11.0.60 and up |
Yes |
Alcatel-Lucent Enterprise |
My Instant Communicator |
v6.5 and up |
Yes |
Alcatel-Lucent Enterprise |
OpenTouch Conversation |
v2.2 and up |
Yes |
Alcatel-Lucent Enterprise |
Pimphony |
6.3 an dup |
Yes |
Altigen |
MaxCS |
v8.5 |
Yes |
Amazon |
Connect |
Yes |
|
Amazon |
Chime |
No |
|
Avaya |
One-X Communicator (MAC) |
v2.0.2.3 |
Yes |
Avaya |
Communicator |
v.2.1.4.84 |
Yes |
Avaya |
Communicator for MS Lync |
v6.4.0.9 |
Yes |
Avaya |
Desktop Aura Agent |
v7.0 |
Yes |
Avaya |
Equinox |
(PC)v3.5.5.113.24 (mac)v3.5.5.112.18 |
Yes |
Avaya |
One-X Agent |
v2.5.12.0 |
Yes |
Avaya |
One-x Attendant |
v4.0 SP6 |
No |
Avaya |
One-X Communicator (PC) |
R6.2 SP13 (6.2.13.2) |
Yes |
Avaya |
One-X Workplace |
3.7.4.22.1 |
Yes |
BroadSoft |
UC One Communicator |
v22.3.1.193 |
Yes |
Caseris |
Caesar |
No |
|
Cisco |
IP Communicator (CIPC) |
v8.6.6 and up |
No |
Cisco |
Jabber |
12.5 |
Yes |
Cisco |
Unified Personal Communicator |
v8.6.4 |
Yes |
Cisco |
WebEx Meeting |
No |
|
Counterpath |
Bria |
v4.5 |
Yes |
Dialpad |
Native Apps |
v0.25.1 and up or v14.7.4 and up |
Yes |
Esna |
iLink for Cisco Jabber |
v10.1.15.1429 and up |
No |
Estos |
ProCall |
No |
|
Five9 |
Virtual Contact Center |
v8.5 |
No |
Fuze |
Desktop |
v4.8.0 and up |
No |
Genesys |
Workspace Desktop Edition |
v8.5.126.07 |
Yes |
Genesys |
Workspace Web Edition |
v8.5.401.05 |
Yes |
Genesys |
PureCloud |
PC: Chrome/Firefox mac: Same, or Safari |
Yes |
GlobalIPTEL |
Juggler |
No |
|
Huawei |
eSpace |
No |
|
Joher |
Voice Operator Panel |
v2.28 |
No |
MetaSwitch |
Accession Communicator |
v2.28 |
No |
Microsoft |
Lync 2015 |
v15.0.5127.1000 |
Yes |
Microsoft |
Office Communicator |
R2 3.5 (3.5.6907.2168) |
Yes |
Microsoft |
Skype for Buysiness 2016 |
v16.4834.1000 |
Yes |
Microsoft |
Teams |
Yes |
|
Mitel |
BlueStar for PC |
v3.0.1876.0 |
Yes |
Mitel |
Connect 2017 |
Yes |
|
Mitel |
MiCloud Telepo for Desktop |
v4.5 and up |
No |
Mitel |
MiCollab Desktop Client |
v8.1 and up |
Yes |
Mitel |
MiCollab Web Client for Chrome/Firefox |
v8.1 and up |
Yes |
Mitel |
MiVoice 2380 |
v3.5.4.0 |
Yes |
Mitel |
MiVoice Business Console |
v8.0 |
No |
NEC |
Univerge 3C |
v8.7.1 |
Yes |
NEC |
Univerge SP350 |
v6.11.0.0 and v6.10.0.0 |
Yes |
Nfon |
Softphone |
No |
|
RingCentral |
Office |
v9.4 and up |
Yes |
SAP |
Contact Center (formerly BCM) |
v7 |
No |
Shoretel |
Communicator |
v14.2 |
Yes |
STARFACE |
Client |
v6.4.3 and up |
Yes |
Swyx |
SwyxIt! |
v10.40.2694 and v11.10.1.0 |
Yes |
Telavox |
Desktop |
No |
|
Telepo |
BCS |
No |
|
Unify |
Circuit Desktop Client |
v1.1.8505 and up |
Yes |
Unify |
Circuit Web Client for Chrome/Firefox |
v1.18505 and up |
Yes |
Unify |
OpenScape Desktop Client Personal Edition |
v7 R1.47.23 and up |
Yes |
Unify |
OpenScape Fusion for Office |
v1 R6.46.36 |
Yes |
Wilidix |
WMS |
v3.80.31106.05 |
No |
Zoiper |
Zoiper |
3.80.3110 |
No |
Zoom |
Meetings |
v4.4.6 and up |
Yes |
(415) 351-5857
kyle@headsets.com