Polycom Phones and Hookswitches General Info (What hookswitch should I use?)*

A Hook Switch is used to answer/end calls remotely without the use of a handset lifter on some Polycom phone models. The Hookswitch give you an alert in your headset when a call comes in on the phone. You can then use the call control button on the headset to answer and end the calls remotely.

Sennheiser uses the Sennheiser Electronic Hookswitch for Polycom Phones

Leitner uses the Leitner Electronic Hookswitch for Polycom Phones

Plantronics CS55 (DISCONTINUED), CS50 (DISCONTINUED), CS70 (DISCONTINUED), CS351 (DISCONTINUED), CS361 (DISCONTINUED) use the Plantronics CS50 Electronic Hookswitch for Polycom Phones (DISCONTINUED!)

Plantronics Savi models and CS500 Series use Plantronics Electronic Hookswitch for Polycom Phones (Plantronics Electronic Hookswitch for Polycom Phones is the same as the Plantronics CS50 Electronic Hookswitch for Polycom Phones except that it includes a slot for a On-line indicator.)

Works on Polycom models:

SoundPoint IP 320 *requires an adapter - Catalog # 2178

SoundPoint IP 321 *requires an adapter - Catalog # 2178

SoundPoint IP 330 *requires an adapter - Catalog # 2178

SoundPoint IP 331 *requires an adapter - Catalog # 2178

SoundPoint IP 335

SoundPoint IP 430

SoundPoint IP 450

SoundPoint IP 550

SoundPoint IP 560

SoundPoint IP 650

SoundPoint IP 670

VVX 101

VVX 1500

VVX 250

VVX 300 Series

VVX 400

VVX 401

VVX 410

VVX 411

VVX 500

VVX 501

VVX 600

VVX 601

Incompatible phones (in progress)

VVX 201 (due to location of ports and length of cords

*The 320, 321, 330 and 331 all require a Female RJ-9 to Male 2.5mm adapter.

We do not stock this item, but here is its part number (P/N 2457-11095-002)

Special Note: The Plantronics Polycom EHS supports the phone models listed above, but these phones may require a firmware update from Polycom to support the Plantronics Polycom EHS. You can contact Polycom for availability information. You must also configure the Polycom phone for use with the EHS.