Scheduled tickets.
We must pay attention to the scheduled callback times set by our Headset Advisors.
That’s when our Customers have said they have the time to work on their headsets, let’s help them out by abiding by the times set. J
When entering a note with the scheduled time in the ticket please use the following format:
SCHED DATE TIME CST/TIME PST
Example: SCHED 5/29 9 CST/7 PST
mon = blue
tues = pink
wed = green
thurs = orange
fri = purple
Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.
1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 9:00-7:30 Eastern Time
Don't call us — we'll call you! Leave your digits here and you'll get a call back within two business hours
Email us and a Headset Specialist will respond within 2 business hours!
Our Volume Purchasing Team is here for you. Call us at 1-800-319-7315, or have us call you
